CryptoTraveler
cryptotraveler

Show prices in

Choose a currency for your trip.

More currencies

More crypto

Prices refresh when you change currency.

Find your next stay

Novotel Criciúma - Atrio Hotéis S.A

Criciuma · Brazil

Avenida Jorge Elias de Lucca, 599View location

9.4/10Excellent435 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.4/109.4
See all ratings
Check availability Pay with crypto or card
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Novotel Criciúma - Atrio Hotéis S.A

The hotel consists of 124 accomodation units. There is Wi-Fi throughout the hotel. Novotel Criciuma offers 24-hour reception for guests' convenience. Communal areas are wheelchair accessible at this hotel. Additionally, a car park is available on the premises for guests' extra convenience.

The hotel may charge a fee for some services.

Read more about this hotelShow less

With a stay at Novotel Criciuma in Criciuma (Nossa Senhora da Salete), you'll be within a 5-minute drive of Nations Park and Congress Square. This spa hotel is 4 mi (6.5 km) from Centennial Park and 16.9 mi (27.2 km) from Mazon.

Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately BRL 76 per person
    • Covered valet parking fee: BRL 33 per day
    • Pet fee: BRL 100 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Nations Park 2.3 km / 1.5 mi
Congress Square 4.4 km / 2.7 mi
Centennial Park 6.5 km / 4 mi
Mazon 27.2 km / 16.9 mi
Borgo Winery 28 km / 17.4 mi
Morro dos Conventos 51.1 km / 31.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 124
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa Electrón
  • Wheelchair-accessible
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
Show 20 more facilities & services
  • Check-out hour
  • Wi-fi
  • Secure parkingExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • ConciergeExtra charge
  • Gym
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Smoking area
  • Hot tubExtra charge
  • Spa centreExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and lunchExtra charge
  • LGTBIQ friendly
  • Deposit on arrival
  • Identification card at arrival
  • Single-Use Plastic Free
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 5 m²DBL.SU-1
    DOUBLE SUPERIORPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE SUPERIOR

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE Accessible SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 Bedroom • 5 m²DBL.EJ-2
    DOUBLE EXECUTIVEPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE EXECUTIVE

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 5 m²DBL.SU-2
    DOUBLE SUPERIORPhoto unavailable13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE SUPERIOR

    Room photos

    13 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 5 m²TWN.ST
    TWIN STANDARDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    TWIN STANDARD

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 5 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE Accessible

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Novotel Criciúma - Atrio Hotéis S.A

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Novotel Criciúma - Atrio Hotéis S.A

9.4
Excellent
435 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
15 Feb 2026
Leonardo
Novotel in Criciúma, Santa Catarina, is simply the BEST hotel in town. The hotel is newer, has a Jacuzzi, (dry) sauna, valet parking (for a fee), a nice small gym room, the bedrooms are well designed and decorated, with sound proof windows and awesome blackout curtains, the bathrooms are spacious and also well decorated . The front desk team is great, shout-out to Marcelo and Julie. The breakfast is FANTASTIC, with an excellent variety of food, fruits, coffees, breads, cakes, juices, and everything is fresh. The hotel isn't too close to the city center, but is next door the a very nice shopping mall, called Nações Shopping. Totally worth it to stay at this hotel.
Leisure Partner
10/10
Exceptional
04 Jun 2025
Arno
Parking is not easy. They don’t have an automatic system of access.
Partner
10/10
Exceptional
16 May 2025
Antonio
Purê good
10/10
Exceptional
14 Mar 2025
Michael
The Room was very clean with a small shopping mall next to the property, service from check in to checkout was quick and professional.
My only compliment: The Jacuzzi water temperature wasn't that hot and I had no clue how to change it but I was too wet and lazy to ask for assistance.
Leisure Family
10/10
Exceptional
25 Dec 2023
NATHAN

Totally worth it

My family was making a 8 hour trip and this was the half way point for us. We have stayed in many hotels and this by far was on the top of our list. We have a 2 year old and a 1 month old and this was the perfect place. Breakfast was amazing and far surpassed our expectations. Very good food. My wife cant eat gluten or drink milk and still it was able to satisfy her for breakfast with no issue at all. If we ever make thos trip again, we will for sure stay here. Very good place with great service.
Friends_and_family Family
10/10
Exceptional
01 Oct 2023
Eduardo
The service is great.
10/10
Exceptional
23 Jul 2023
Makayla
The rooms were beautiful. Cleaning staff was great. The only thing i didnt like was having to oay for parking. Everyhtijgbekse was beautiful and amazing. Id definitely stay there again
Leisure Partner
2/10
Poor
11 Dec 2021
Yao Zu
Don't bothering going to this hotel. I told the hotel that I already paid for the hotel and they told me that this is temporarily hold on my credit card and then I noticed that I got charged and then I came back home and contact orbitz and they said they won't refund my refund. What are the reasons to charge me twice. Is this behavior legal?
Leisure Partner
2/10
Poor
13 Oct 2021
Lee J.
Best hotel in city....Staff and management need training. Never told at check in rooms are not cleaned unless requested. (Different policy than same chain we stayed at 2 weeks ago.) Sinks fill and don't drain leaving disgusting mess. After requesting room be tended to housekeeping garbage not removed and nothing cleaned but they left 7 or 8 bottles of shampoo (room had none).) Valet services brought guest wrong car as we waited then took 10 minutes to pay due to card machine not working. GM and staff will respond to guests complaints by complaining to you about conditions and other people complaining to them. Interesting guest service tactic! Food was good but service terrible. Got an English menu but had to translate because servers don't speak English! Stay and be prepared for an adventure.
Business Family
6/10
Pleasant
07 Apr 2021
Verified traveler
hotel novo, mas com defeito no LED(ficava piscando a noite), sem muitos canais na tv, cafe da manhã bom.
Business_and_leisure Partner
10/10
Exceptional
29 Dec 2020
Verified traveler
My experience at Novotel Criciuma was wonderful, I can recommending anyone who travels to Criciuma to stay in this new, confutable, very clean and pleasant hotel.
Also, I can give high rate for every staff has been working during my stay. \"The greatest staff ever!\":)
Leisure Family_with_children
10/10
Exceptional
09 Jul 2026
Anderson
Hotel excelente, quarto limpo, tudo organizado e o café da manhã maravilhoso.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Luiz Eugênio
Bom hotel. Confortável, limpo. Corredores com carpete, o que evita barulhos de pessoas andando. Isokamento acustico bom (sem barulhos esternos). Sugeria apenas que fosse mais destacado no anuncio, no site, que estacionamento é pago separadamente do valor da estadia. É terceirizada, e garagem do G1 tivesse iluminação. Apenas sugestão, nao reclamação, pois Atendimento do garagista é excelente.
Self
10/10
Exceptional
28 Jun 2026
Vinícius
Excelente estada. Acredito ser a melhor hospedagem em Criciúma.
Self
10/10
Exceptional
24 Jun 2026
Vivian
Ótimo café da manhã.
Boa localização
Business
10/10
Exceptional
24 Jun 2026
Lyana
Tudo perfeito! O café é maravilhoso! Já me hospedei algumas vezes em Criciúma e esse é o melhor hotel da região.
Partner
6/10
Pleasant
18 Jun 2026
MARCOS
O hotel tem excelentes acomodações, quarto muito limpo, hall muito bem cuidado com bom cheiro e excelente limpeza. O que não entendo é a necessidade de fazer um pré check-in por e-mail preenchendo todos os dados e chegando no hotel ter que fazer tudo de novo, pois segundo a recepcionista o preenchimento era por outro motivo. Outra coisa que destoa da qualidade do hotel é o FRACO café da manhã, tudo frio ao máximo, bolinhas de queijo, pão de queijo, pastéis assados, mini bauru tudo gelado. Além disso, 2 tipos de bolos e bem simples. Não entendo um hotel com tamanha qualidade e diária no valor que tem oferecer um café da manhã desse nível.
Friends_and_family Family
10/10
Exceptional
06 Jun 2026
Luiz Fernando
Café da manhã excelente, cama confortável e ducha forte
Partner
10/10
Exceptional
06 Jun 2026
Antonio
Muito bom! Limpeza, atendimento, ótimo café da manhã.
Self
10/10
Exceptional
01 Jun 2026
Alexandre
Ótimo hotel. Tudo perfeito. Ótimo restaurante.
10/10
Exceptional
27 May 2026
Giovano
Cafe da manha completo. Querendo um extra de ovos fritos tem a disposicao
Family
10/10
Exceptional
25 May 2026
Jose Henrique
Cama e banho ótimos. Carregador para carro elétrico. Local de fácil acesso. Poderia ter serviço de quarto no domingo à noite.
Self
8/10
Excellent
22 May 2026
Iliani MC
O hotel novo e bem cuidado
Café da manhã bom
Quarto espaçoso com cama confortável
Equipe de funcionários nada simpáticos, no café da manhã entrei s saí sem ninguém me cumprimentar, nem para bom dia
Tinha um evento que iria ocorrer no hotel e todos estavam em função do evento
Self
10/10
Exceptional
03 May 2026
GUILHERME
Café da manhã excelente!
10/10
Exceptional
27 Apr 2026
Eduardo
Hotel limpo, com bom serviço e bom café da manhã.
Friends_and_family Family
8/10
Excellent
19 Apr 2026
Susana
Quarto espaçoso, limpo e confortável. Lobby bonito e café da manhã com qualidade e variedade. A parte lamentável foi quanto ao estacionamento. Estacionamento a cargo de uma empresa terceirizada cujo funcionário não espera você desembarcar do carro, na sua chegada, para informar da cobrança por diárias, com a máquina de cartão à mão. Eu pedi um tempinho para deixar as malas na recepção e voltei. Percebi que haviam muitos carros parados à frente, numa rua tranquila e sem saída que dá justamente para o estacionamento, no prédio do hotel. Foi quando perguntei ao funcionário, e ele respondeu que era público. Eu, vendo que não havia risco, optei por parar lá mesmo. Quando falei isso, o funcionário disse que havia risco. Eu disse que tinha seguro. Ele retrucou, ameaçadoramente, dizendo que um arranhão não valia a pena em relação ao pagamento da franquia do seguro. Aquilo soou muuuuuuuuito estranho. Procedimento lamentável e antipático.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
Bruna
Muito limpo, bem localizado e moderno!
Friends_and_family Family
8/10
Excellent
12 Mar 2026
Fernando
Essa semana fiquei em dois quarto diferentes por conta da minha agenda.
Acho que a limpeza precisa melhorar. Dentro do box no banheiro de um quarto estava cheio de cabelos.
No outro quarto, vi que ficaram grudados no meu corpo cabelos compridos, não sei se era a toalha ou a cama.
10/10
Exceptional
10 Mar 2026
Mauricio
Quarto com coisas quebradas
10/10
Exceptional
02 Feb 2026
Mauricio
Como de costume, padrão Novotel de excelência. Quarto completo, banho bom com otimas amenidades de banheiro. Excelente cafe da manhã. Bem localizado junto ao shopping da cidade
Friends_and_family Family
10/10
Exceptional
31 Jan 2026
Marilia
Ficar no Novotel Criciúma é sempre muito prazeroso. Seja pela ótima equipe, pelo confortável quarto ou pelo delicioso café da manhã. Sem falar nas opções do restaurante que nos acolhem após uma longa viagem.
Friends_and_family Family
10/10
Exceptional
22 Jan 2026
Jaime Adriano
Ótimo em tudo.
Partner
10/10
Exceptional
18 Jan 2026
Paulo
Excepcional
10/10
Exceptional
12 Jan 2026
Marcelo
Excelente hotel com um todo. Muito confortável e prático, shopping grande ao lado.
Friends_and_family Family
6/10
Pleasant
12 Jan 2026
Jônatas
Quase 24 horas depois e não tive ainda acesso a nota fiscal. Fui informado que receberia no dia seguinte, mas a nota ainda nem chegou. É dever do hotel emitir e disponibilizar a nota no ato do check-out
Friends_and_family Family
10/10
Exceptional
08 Jan 2026
Luciano
O hotel
Partner
10/10
Exceptional
07 Jan 2026
Felipe
Excelente
10/10
Exceptional
06 Jan 2026
Lincoln
Tudo ok.
Friends_and_family Family
10/10
Exceptional
29 Dec 2025
EDUARDO
Quarto
Partner
10/10
Exceptional
25 Dec 2025
MARCELO DE
Hotel Muito Bom
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Mauricio
Tudo ótimo
Business
10/10
Exceptional
19 Dec 2025
Marcia
Tudo maravilhoso. Recepção, quartos, limpeza....
Café da manhã é um espetáculo a parte!
Com certeza é um dos meus lugares favoritos!
Friends_and_family Family
10/10
Exceptional
18 Nov 2025
Bruno
Tudo Excelente!
Friends_and_family Family
10/10
Exceptional
11 Nov 2025
Milton
Ambiente aconchegante e moderno!
Business
6/10
Pleasant
26 Oct 2025
Allan
Secador de cabelo estragado
Self
10/10
Exceptional
13 Oct 2025
Hudson
Excelente café da manhã com várias saudáveis e de excelente sabor. Fiz massagem no serviço de Spa, um dos melhores que já recebi.
Partner
10/10
Exceptional
29 Sep 2025
Mauricio
M
Business
10/10
Exceptional
22 Sep 2025
Hulianne
Funcionários super educados e queridos. Local uma delicia
Friends_and_family Family
6/10
Pleasant
30 Aug 2025
Marcello
Possivelmente o melhor da cidade, mas é um hotel bom, apenas.
Nada além disso.
O atendimento parece do Ibis, a cama é normal (só que grande) e o quarto de piso frio remete a hotéis de nível inferior.
Mas, não temos nada melhor em Criciúma... Não que eu conheça.
Partner
10/10
Exceptional
07 Aug 2025
Flávia Fenerich de Moraes
Ficamos 9 dias, a academia estava com o principal aparelho em manutenção e assim ficou até o final da estadia. Me parece que ele está há bastante tempo assim.
A academia tem um tamanho razoável, mas pouquíssimas opções e a que tem em manutenção. Precisa melhorar bastante essa parte!
Leisure Family
8/10
Excellent
23 Jul 2025
Felippi

Recomendo

Boa estadia, café da manhã de excelente qualidade, ao lado do nações shopping.
Friends_and_family Family
10/10
Exceptional
21 Jul 2025
Lyana

Lugar super aconchegante

É o melhor hotel da região. Já nos hospedamos mais de 5 vezes. ❤️
Friends_and_family Family
6/10
Pleasant
30 Jun 2025
frederico

Precisa mais atenção na manutenção

A equipe de manutenção está falha pois tinha frigobar sem funcionar lâmpadas queimadas no quarto. A limpeza tb precisa melhorar.
Partner
6/10
Pleasant
23 Jun 2025
Tayze
O hotel em si é bom, bem localizado, ao lado do shopping.
Quarto bem limpo e relativamente grande, chuveiro muito bom, roupas de cama e toalhas de boa qualidade e a cama queem bem confortável.
O que não foi bom é que eles oferecem um quarto espaços para 4 pessoas, porém uma das camas é um sofá cama pequeno e nada confortável, sendo que tinha espaço no quarto para colocarem mais uma cama queen ou mais duas camas de solteiro.
O sofá cama poderia acomodar apenas 1 crianças em
Minha opinião , duas fica extremamente desconfortável, porque além de pequeno é duro.
Um pé do sofá estava quebrado, pedimos para consertarem 2 vezes, mas ninguém foi olhar, assim como também disseram que colocariam um pilowtop para ser menos duro e não o fizeram.
Por fim, parei de reclamar e cada vez que o pé caia, arrumávamos sozinhos. Foram 3 noites desconfortáveis para quem dormiu no sofá cama.
Acho que não deveriam oferecer a possibilidade de 4 pessoas no quarto com esse sofá cama ruim.
No meu caso, éramos 2 adultos e 2 adolescentes.
Outro ponto negativo foi a jacuzzi que a água era sempre morna, avisamos, chamaram um técnico e no dia seguinte a temperatura da água era a mesma e a metade dos jatos de hidromassagem também não funcionaram. Era pra ser água quentinha e relaxante, mas não foi…
Friends_and_family Family
10/10
Exceptional
20 Jun 2025
Wilson
Como a maioria dos hotéis Novotel, muito bom!
Bom em todos os aspectos, tanto que já retornamos!
Partner
10/10
Exceptional
02 Jun 2025
BRUNO S
Excelente serviço, qualidade, limpeza
Business
10/10
Exceptional
27 May 2025
Luiz

Ótimo

Tudo certo, conforme contratado.
Friends_and_family Family
6/10
Pleasant
19 May 2025
Guilherme

Frustrante. Oferta de serviços incompleta.

Estadia frustrada pela indisponibilidade do Spa por suposta indicação de manutenção ao mesmo tempo em que havia um festival na cidade, com hospedagem de público jovem. Hotel não ofereceu nenhuma compensação. Ou seja, pagou-se por uma oferta não atendida plenamente.
Friends_and_family Family
10/10
Exceptional
18 May 2025
Lyana
Perfeito desde o café, quanto o quarto. Já é a 4 vez que me hospedo.
Partner
10/10
Exceptional
08 May 2025
Roseane
Tudo perfeito!
Partner
8/10
Excellent
20 Apr 2025
Giovano
Silencioso
Leisure
10/10
Exceptional
28 Mar 2025
Sergio

Hotel novo ao lado do principal shopping

Hotel novo, quarto confortável e silencioso, bom café da manhã, ótimo atendimento.

Pontos de melhoria: travesseiros muito pouco consistentes, tecido áspero.
Box do banheiro escorregadio, precisa de um tapete antiderrapante pra não haver risco de acidentes. São pequenos detalhes fáceis de ajustar.
4/10
Poor
11 Mar 2025
bruno

Precisam ter mais atenção com a limpeza

Infelizmente não segue o padrão Novotel em relação à limpeza. Piso sujo, paredes riscadas, toalhas muito simples e manchadas, portas e box empoeirados, áreas comuns sujas.
Business
10/10
Exceptional
10 Mar 2025
eduardo

4 estrelas de qualidade

Um hotel 4 estrelas
Partner
8/10
Excellent
03 Mar 2025
Regis
Muito bom os quartos, confortável e limpo.

A opção de restaurante dentro e bar faz a diferença.
Café muito bom e com opções sem glutem.
Atendimento cortês.

Única ressalva é sobre as águas do frigobar.
Garrafas com gosto e cheiro forte de tinta plástica, são ecológicas e recicláveis, mas não deu para consumir, fiquei com o gosto de tinta na garganta tarde toda.
Partner
10/10
Exceptional
22 Feb 2025
Mario

Excelente

Ótimo atendimento na recepção e um bom quarto
Business
8/10
Excellent
03 Feb 2025
Nelson
Estava muito boa
10/10
Exceptional
31 Jan 2025
Fabio

Excelente estadia

Check in rápido e objetivo. Quarto muito bom e silencioso. Café da manhã maravilhoso. Penso que o estacionamento não deveria ser cobrado a parte.
Business
8/10
Excellent
15 Jan 2025
Sonia E F

Parada estratégica de qualidadd e descanso.

Excelente hotel no estilo executivo, com um ótimo café da manhã,continentalinclusive ítens sem gluten e sem lactose. É ao lado do Shopping e uma ótima opção pra quem está em trânsito.
Partner
10/10
Exceptional
15 Jan 2025
ILSON
Muito bom.
Hotel novo e bem cuidado.
Ótimo custo benefício.
Business
8/10
Excellent
09 Jan 2025
Roberto L S

Poderia ser melhor.

O restaurante não é uma opção excelente. Nem o shopping que fica ao lado oferece boas opções gastronômicas.
Não tem piscina, muito menos térmica, como seria de se esperar.
Fica afastado do centro, portanto, isolado de outros atrativos.
Friends_and_family Family
6/10
Pleasant
09 Jan 2025
Verified traveler

Limpeza ruim

Desta vez o Novotel Criciúma deixou a desejar na limpeza do quarto. Tive que trocar inicialmente devido a má condição do banheiro e o novo quarto não estava bem limpo. Não é o padrão Novotel.
Business
10/10
Exceptional
07 Jan 2025
José Mauricio
Atendimento na recepção profissional e cordial. Empenhados em solucionar questões burocráticas do Check In. Equipe bem treinada e cordial.
Friends_and_family Family
10/10
Exceptional
04 Jan 2025
Françoise Vânia
Ótimo custo benefício com uma acústica excelente, camas grandes, chuveiro água forte, café da manhã com muita variedade ou seja ótimo. O hotel tem um designer maravilhoso novinho com ótima localização, do lado do shopping, porém estacionamento pago valor 30.00 com manobrista. Com certeza voltarei
Partner
10/10
Exceptional
02 Jan 2025
Ana carolina
Incrível
Friends_and_family Family
8/10
Excellent
30 Dec 2024
Giovano
Bem localizado
Leisure Family_with_children
8/10
Excellent
23 Dec 2024
Verified traveler

Recomendo!

Hotel com atendimento, limpeza, café da manhã e comodidades muito boas. Recomendo!
Friends_and_family Family
10/10
Exceptional
19 Dec 2024
bruno

Excelente estadia e muito conveniente!

Excelente hotel! Limpeza nota 10, quarto de bom tamanho, funcionários muito simpáticos e café da manhã delicioso. Além do mais, ao lado do principal shopping da cidade.
Business
8/10
Excellent
11 Dec 2024
ciro

Sem quarto com duas camas

Não conseguimos quarto com duas camas. Acabou sendo inconveniente a falta de esforço do hotel pra atender
Business
2/10
Poor
01 Dec 2024
Gustavo

Péssima experiência no Novotel Criciuma

Tive problema com a reserva de um quarto e me cobraram novamente. No check-out viram que tinham cobrado e que cometeram um erro na nova cobrança. Depois não encontraram o meu segundo pagamento. Ficamos quase uma hora para fazer um check-in.....impressionante..
O restaurante e o bar fecharam mais cedo. Não tinha serviço de quarto...pedimos Ifood.....tudo horrivel. Eu uso a rede ha muito tempo nunca vi nada igual (péssimo)...outro detalhe: subimoa de escada porque os 2 elevadores estavam estragados!! Nivel de serviço horrível!!!
Friends_and_family Family
10/10
Exceptional
24 Nov 2024
Orquídea M

Excelente

Perfeito em tudo.
6/10
Pleasant
17 Nov 2024
ELVIO

Péssima limpeza para o padrão do hotel

Hotel novo, confortável, com ótimo café da manhã mas equipe de limpeza péssima, não forroram a cama adequadamente e não limparam o quarto.
Friends_and_family Family
10/10
Exceptional
15 Nov 2024
ANTONIO

muito bom

boa estadia
Partner
10/10
Exceptional
14 Oct 2024
Lenise

Gentileza

Tivemos um problema com 1º quarto, mas prontamente eles fizeram a troca e foram muito gentis.
Friends_and_family Family
6/10
Pleasant
25 Sep 2024
ANA
Hotel perto shopping com um bom estacionamento..
10/10
Exceptional
23 Sep 2024
MAURICIO
Padrão Novotel de qualidade. Boas instalações, chuveiro bom, cama boa, café da manhã excelente. Equipe atenciosa. Bem localizado junto ao principal shopping da cidade, o que facilita para alimentação. Pode ir sem medo de errar
Friends_and_family Family
10/10
Exceptional
30 Aug 2024
Jose Tadeu C
Padrão esperado para o preço
Partner
10/10
Exceptional
27 Aug 2024
Hilton

Muito bom

Muito bom. Excelente custo benefício. Estada de uma noite em viagem mais longa.
Partner
10/10
Exceptional
10 Aug 2024
LUIZ

Hospedagem e café da manhã superiores!

Nossa hospedagem no extremo sul catarinense!
Partner
10/10
Exceptional
04 Aug 2024
Helio

Minha casa em Criciúma

Tudo excelente, atendimento espetacular em geral em todos setores, estacionamento, recepção, restaurante, camareiras e seguranças, pessoas super atenciosos e gentis. Apartamento muito confortável. Café da manhã delicioso. Sauna e a Jacuzzi me ajudaram a relaxar.
Partner
10/10
Exceptional
25 Jul 2024
Pedro Junior

Excelente.

Novo e muito bem cuidado, excelente café da manhã.
Partner
10/10
Exceptional
14 Jul 2024
ISABELLA
Ótimo quarto e atendimento, muito atenciosos com quem tem Pet
Leisure
10/10
Exceptional
17 Jun 2024
Ravel

Muito bom!

Boa estadia. Estrutura muito bacana
Self
10/10
Exceptional
11 Jun 2024
ANA CLAUDIA

Excelente hotel

O hotel é muito confortável, quarto maravilhoso, banheiro excelente, cama maravilhosa, café da manhã muitoo bom.
Business Partner
8/10
Excellent
04 Jun 2024
regina f
Estadia foi boa
Self
8/10
Excellent
13 May 2024
Anibal

boa escolha numa parada não planejada

Hotel de certa forma atende as expectativas que tinha considerando ser um Novotel. Café da manhã bem bom e limpeza do quarto em geral também bem boa. Pontos negativos seria apenas em relação ao conforto do sofá cama para as crianças mas principalmente o fato de o frigobar fazer um barulho algumas vezes no meio da noite que acabou me acordando. Mas avisei na recepção espero que seja corrigido.
Friends_and_family Family
6/10
Pleasant
15 Apr 2024
Ana Karina
Boa estrutura, com pequeno espaço kids. Pecou na limpeza e na troca/confusão de produtos para higiene pessoal.
Friends_and_family Family
8/10
Excellent
15 Apr 2024
Giovano
Bem localizado
Leisure Family_with_children
6/10
Pleasant
15 Apr 2024
Marcos

Precisa de manutenção urgente

Interruptores de iluminação péssimos. Para ligar luz de leitura da cabeceira, precisa usar interruptor na porta.
Partner
8/10
Excellent
07 Apr 2024
Arthur Cesar

Criciúma 2024

Hotel com instalações novas, excelente café da manhã e um bom quarto. Melhor opção na cidade.
Business

Location & surroundings

Novotel Criciúma - Atrio Hotéis S.A
Avenida Jorge Elias de Lucca, 599, Criciúma Sc , Brasil, Brazil

Explore the mapShow on Google

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 10 more nearby hotels

Novotel Criciúma - Atrio Hotéis S.A

221 hotel photos