Grand Inn

Malaysia , Kuching and Sarawak
Kuching, 1St Floor, Jalan Batu Kawa, BB206
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100 reviews shown

6/10

Pleasant

04 Mar 2026

George

The floor was dirty. As soon as we walked on it our feet were dirty. It had not been mopped or was mopped with dirty water. The shower had containers for body wash and shampoo, but the shampoo container did not work. Hall carpets were dirty, ragged and in need of replacement.
Overall the building was in need of work.

Partner

2/10

Poor

04 Mar 2026

Juan

Carpet durty no handycap access

Partner

2/10

Poor

06 Jan 2026

Devante

I have never left a review before but this has to have one, worst hotel I’ve

2/10

Poor

02 Jan 2026

Mohammad asim

Room was untidy ans smelly

Business_and_leisure Family

8/10

Excellent

16 Dec 2025

Marko

I did not see ac machine on the room

Leisure Friends

10/10

Exceptional

30 Nov 2025

Daisy

Everything good

10/10

Exceptional

16 Nov 2025

Janice

Clean , Comfortable , Cozy , Iove it!!!...

Friends_and_family Family

8/10

Excellent

11 Nov 2025

Jessica

I had a great stay staff friendly and very comfortable

Business_and_leisure Family

10/10

Exceptional

23 Oct 2025

Aislinn

Will definately use this property again, super nice people.

Leisure Friends

4/10

Poor

19 Oct 2025

Samuel

Hallway to room was very dated and we were in a lol smoking room but hallway around the corner was all smoking rooms it stunk and carpet was filthy, room was surprisingly nice smelled like Clorox bet and pillows were comfy tub looked like it hadn’t been cleaned in years very filthy but room was decent for the price

Partner

8/10

Excellent

18 Oct 2025

Lauren

I called the day before check in to ask for an early check in and the woman on the phone said yes. I called the day of early in the morning and the same woman said I could not have early check in cause checkout isn’t until 11 and I said well they said yesterday I could and she said no you can’t and hung up. A man called me 15 minutes later and said they couldn’t find my reservation at all and there was no trace of my name at all. I scrambled trying to make calls to the hotel and who i booked it through for about an hour until I finally got a hold of someone that said they had our reservation. We got there and Michael at the front desk was very nice and said he had our reservation the whole time. Our stay was great but it was a very rough start.

Friends_and_family Friends

2/10

Poor

18 Oct 2025

ARASH

Very old, dirty horrible

2/10

Poor

16 Oct 2025

Samantha

This place smells absolutely atrocious, it is ridiculously hot, no AC. Checked in and checked out within 2 hours. Would not recommend, never going back.

2/10

Poor

15 Oct 2025

Debby

Will no

2/10

Poor

08 Oct 2025

Andrew

Staff was friendly and helpful but housekeepers didn’t like to do their job. Complain mes because we swept dirt in a pile before leaving, saying we left a mess.

Leisure

10/10

Exceptional

03 Oct 2025

Lisa

Clean room and staff is very nice

Leisure Self

10/10

Exceptional

31 Aug 2025

Harry

I would stay there again

Leisure Self

8/10

Excellent

28 Aug 2025

Madeline

I liked the staffs friendliness and how helpful they were!

Leisure Friends

6/10

Pleasant

17 Aug 2025

Steven

Great price. Clean room.

Leisure Self

6/10

Pleasant

14 Jul 2025

erick

Under bed was really bad, pillows no looks clean, no smells clean, bathroom was ok but not 100%, I almost hurt my foot in the bathroom entrance was a screw loose

10/10

Exceptional

10 Jul 2025

Mary

Staff was so accommodating and quick to respond to our requests.

Leisure Friends

8/10

Excellent

06 Jul 2025

Verified traveler

Noisy and cold!

With thin walls and loud neighbors, along with central air set to too low a temperature, I found it hard to get enough sleep.

Self

6/10

Pleasant

02 Jul 2025

Tyler

You get what you pay for

The corridor to the rooms were all inside, so we heard EVERY noise in the hallway and people were making noise until 12:30 a.m. It's what to expect for a cheap room. It was okay. The TV was fuzzy and the fridge wasn't plugged in, so we had to wait for it to get cold. There is central AC, so it was a little warm.

There are a couple of big positives. The guy at the front desk was awesome. I bugged him a few times and he helped with a smile each time. He was great.

Also, right across the street are good food places. We went to an Hawaiian place and we're still eating the leftovers three days later.

But, this is a place of you get what you pay for. Not a bad place to stay.

Friends_and_family Family

2/10

Poor

28 Jun 2025

Mario

Bed Bugs!!!

Partner

4/10

Poor

15 Jun 2025

David

Verry rundown looking.

Leisure Family

4/10

Poor

08 Jun 2025

Celeste

The rooms were unkept- from furniture, bedding, and bathroom.

Self

4/10

Poor

27 Apr 2025

Nancy

News update
Filthy and stinks

Business Partner

8/10

Excellent

18 Apr 2025

sara

I cant say anything bad about the stay. I was satisfied with what I got for the price i paid :) The gentleman who worked during the day at check out was soooooo kind. I had asked for a late checkout cause i woke up late, without hesitation he had no problem with me checking out a little passed 11. Also, I had paid my deposit in cash, half expecting a fight at check out for ut back. Nope, not at all. There was no fight what so ever. Easy peasy. I would definitely stay again :)

Leisure Family

10/10

Exceptional

21 Mar 2025

Osma

The room was very comfortable

Leisure Self

8/10

Excellent

20 Mar 2025

Verified traveler

Review

It was good. I just stayed one night, wish they had an a/c or heater unit in the room.. Other than that it was good for a night.

Self

6/10

Pleasant

07 Mar 2025

Tim

extremely helpful staff, very old building, no real updates. No temp control in rooms, Vents allow you to hear down into the other rooms. Comfy bed reasonable price.

Partner

2/10

Poor

23 Feb 2025

Verified traveler

To the face!

No no no.’ Never again, no A/C in room and the smell was unpleasant hits you as soon as you walk in! Almost walked back out, if only it wasn’t that late and the lack of availability that day I would have, no doubt.

Partner

4/10

Poor

16 Feb 2025

Dana

Go somewhere else!!!!

Look somewhere else if you want to stay here. On the morning of my check in, police were patrolling the parking lot , so you know the motel is sketchy! The rooms, you can hear EVERYTHING from the outside, the bedsheets were dirty and stained, I found hairs under the sheet and on the pillow. The scent of weed was horrible. The fridge in the room was so loud i thought was a train passing by every 1hr. No carpets in the room so it was just bare concrete and cold but the room was hot cuz there was central ventilation and it smelt stuffy and had a scent! The door keep getting stuck so u had to twist, turn, pull really had
Just all out NOT a good stay! Wasn't worth the money!

Business

4/10

Poor

12 Jan 2025

Jairo

It needs a carpet changed and bathrooms remodeled and also more clean

Business Partner

8/10

Excellent

03 Jan 2025

Kyle

Complete Comfort

It was kinda old and shabby room. The room was smoking. the offive was very festive. The bed was so comfortable 😌

Self

2/10

Poor

07 Nov 2024

Nicole

DO NOT STAY HERE!!

Horrible , had a few roaches in the bathroom around 2am when i got up to use the restroom and turned the light on.. could not even walk on the carpet because it was gross... there was a fight in the parking lot at 1:30 in the morning and no one cared... our w
room was right by the entrance by the stairs and there was so much traffic in and out all throughout the night you couldnt even sleep at all... cigarette burns on the bedspread ..the place is just old i get it but try and keep you place clean!!! I would never recommend this place to anyone... if i could get money back i would glady take it!!

Partner

8/10

Excellent

06 Oct 2024

Brian

Friendly staff; Will never book again.

The front counter employees were very nice and hospitable. They placed me on the second floor, right above the office. The parking from my room was extremely inconvenient and far. Not to mentioned a little concerning with people loitering in the parking lot. Interesting group of other guest the place had. The place is very run down with little to no housekeeping. The common area tile and carpet looked liked it had never seen a cleaning day. In the room, also run down and felt a tab uncomfortable to be relaxed with doing my own cleaning. I did see blood on the sheets which tell you they dont swap out the bedding. If you're in desperate need of a place... welcome home. Otherwise, spend a few extra dollars on something else nicer.

Friends_and_family Family

10/10

Exceptional

05 Oct 2024

Christian

Cozy, quiet, clean and safe!

8/10

Excellent

28 Sep 2024

Jason

Classic 60s era roadside motel with vintage charm. Nice, big rooms. Comfy beds. Walls / floors a little thin, but I really liked this place and would stay there again.

Leisure Self

10/10

Exceptional

12 Sep 2024

Omeed

Great value and clean.

Good location and value. You can tell it’s family run and their is care for the property.

Business

2/10

Poor

10 Sep 2024

Karen

As bad as motel 6

Leisure Family

2/10

Poor

10 Sep 2024

Karen

It’s very dirty and bed sheets have holes

Leisure Family_with_children

10/10

Exceptional

04 Sep 2024

Nicole

Clean and Comfortable

Nice clean and comfortable motel. Friendly staff. Easy to check in. I will stay there again.

Friends_and_family Family

2/10

Poor

01 Sep 2024

Ibrahim

This is the worst hotel I have ever seen in my life.
It's like an outside jail

8/10

Excellent

15 Aug 2024

Verified traveler

Noisy

Check in was great, parking was easy. The room was old but it’s what you’re paying for. Got woken up at 4am by s*x noises until someone else yelled at them to be quiet.

Business

8/10

Excellent

13 Aug 2024

Valerie

property was clean and quiet. Checkout was great and very friendly!

Leisure Partner

10/10

Exceptional

02 Aug 2024

Argenis

Good

10/10

Exceptional

30 Jul 2024

Stacy

Cost effective and pleasant staff

Leisure Family_with_children

6/10

Pleasant

30 Jul 2024

Memo

No AC /:

2/10

Poor

28 Jul 2024

Raul A

Dirty

Business_and_leisure Family

6/10

Pleasant

26 Jul 2024

Rene

No ac controls

Self

6/10

Pleasant

21 Jul 2024

Norma

Lobby nice and clean. However, rooms were dirty.

Room was organized yet filthiest hotel I have ever stayed. Noise all night long.

Friends_and_family Family

2/10

Poor

21 Jul 2024

Carolina

No estaba muy limpio la alfombra muy sucia y no funcionaba bien la televisión

Leisure Family_with_children

6/10

Pleasant

15 Jul 2024

Jon

Long time to get shower water hot , took a luke warm shower, central air controlled by office, to cool for me

Partner

4/10

Poor

15 Jul 2024

Alaina

Very old motel rooms

Leisure Family_with_children

10/10

Exceptional

05 Jul 2024

Cecilia

Beautiful place to stay

Family

8/10

Excellent

24 Jun 2024

JacQuie

Night in Fullerton

Had a wedding nearby so I picked this hotel to stay at for the night. Gentleman at the front desk was polite, easy check in. Only issue is the room was warm and stuffy with no way to adjust the air condition

Friends_and_family Friends

6/10

Pleasant

06 Jun 2024

Ivy

Needs more cleaning in the hallway area, it is very dirty and some rooms have a bad smell

Business_and_leisure Partner

4/10

Poor

29 May 2024

John

What I liked: daytime staff is friendly, they do daily housekeeping.

What I didn't like: carpet in the hallways incredibly dirty and worn, no elevators, limited plug inside for devices, scratchy sheets, tiny towels, fridge door wouldn't stay closed, no in unit air conditioning, very thin walls - you can hear everything, cameras and rules posted everywhere like no smoking , no bare feet, etc., closets not cleaned -very dusty on top shelf and got my clothes dirty, lack of items in their vending machines, room was very dated and had stains on the doors/walls etc.

Leisure Partner

10/10

Exceptional

29 Mar 2024

Ying

Good

Leisure

8/10

Excellent

18 Feb 2024

The bed is comfortable and bathroom is clean. The room is quite small so it is ok for 1 or 2 people. It was quite noisy at night when someone used the bathroom and flushing. The room was controlled by central heat so it started to feel cold early in the morning (2-3am).

Leisure Self

10/10

Exceptional

17 Feb 2024

Serafin

I’ll be back !

Business_and_leisure Partner

10/10

Exceptional

20 Sep 2023

Michael

Easy check-in & clean.

Leisure Family

2/10

Poor

18 Sep 2023

Christian

Really bad service

Leisure Partner

2/10

Poor

08 Sep 2023

Shawn

Hotel clerk continues to try to charge my card even after proof of first payment going thru… after giving me keys to the room and charging card he then tried to charge it again saying it didn’t show in his system yet I showed him proof of transaction on my statement but he still contested and ran card 6 times and still does even since I checced out

Friends_and_family Family

6/10

Pleasant

04 Sep 2023

Alfredo

Sketchy neighborhood

10/10

Exceptional

10 Aug 2023

Nathalie

To be continued after I sleep.

Leisure Self

2/10

Poor

29 Jul 2023

Grant

This was possibly the worst hotel I have stayed at in the United States. The property is awkward, with the entry not through the lobby, but through a security door at the back of the parking area. The hallways were filthy, with horribly stained carpeting.
The room itself was horrible. The only lights were on either side of the bed, and I had to use a flashlight to unpack. I also had to use a flashlight to work my computer.
There was no thermostat or other room air adjustment. The air conditioning was on full, probably to compensate for outside heat, and I had to sleep in a sweatshirt. It was too cold to take a shower.
The bathroom had a pedestal sink with sloping sides. Nothing could be stored on it. There was only a very small 5 inch by 12 inch shelf which was inadequate to hold personal hygiene items.
I stayed two nights only because I had prepaid and they refused to refund the advance for the second night.
This place is truly horrible.

Leisure Self

10/10

Exceptional

06 Jul 2023

Shelby

Friendly Like family

Great customer service, very friendly. There were some loud guests till like 3 am

Partner

2/10

Poor

21 Jun 2023

Brian

It was rundown not maintained, false advertising about pool and spa, no air conditioning

Leisure Family

6/10

Pleasant

05 Jun 2023

Verified traveler

Ummm nice try

The room was a nice unfortunately it needs work. The walls were dirty and chipping. The ceiling in the bathroom was chipping paint. No AC but will charge $60 additional dollars for what? And the walls are super thin could hear everything. The floors have dips so be aware.

Friends_and_family Family

2/10

Poor

02 Jun 2023

Graham

The room we were given was not the cleanest and the bed was in poor condition, would not stay there again

4/10

Poor

21 Mar 2023

Sheliah

Dirty facility, noisy, No elevator, expired snacks in the vending machine, ran out of TP twice… just not a good place to stay.

Leisure Family

8/10

Excellent

20 Mar 2023

William

Great location

Good Parking-
Quiet Area-
Thin Walls so it depends upon neighbors as to how noisy or not it will be.
Bed good- shower good-
Great front desk!!😀

Business

4/10

Poor

13 Mar 2023

Cristian

I had never stayed at a hotel that did not have an A/C unit in the room. It was sooo hot and I had to open the room and bathroom window and deal with all the noise from the street. I will never stay there again.

Leisure Family

8/10

Excellent

11 Mar 2023

Benjamin

Decent for the price…

Overall a decent stay…property is definitely a bit dated and could use a refresh but as mainly a place just to sleep it was fine…staff was super friendly…homeless person sleeping in the laundry was a little off putting but that was really the only negative…

Partner

2/10

Poor

22 Feb 2023

Fernando

There’s was a lot of banging I didn’t sleep well at all the blankets smelled

Business_and_leisure Self

2/10

Poor

20 Feb 2023

Sir Darwin

did not use the room before it was not cleaned

10/10

Exceptional

21 Dec 2022

Rosie

The people at the front desk are very friendly and kind

Leisure Partner

6/10

Pleasant

11 Dec 2022

Sepiuta

The hotel was decent nothing special. The bathroom was upgraded. I couldn’t find a thermostat to set the temperature of the room. I was cold so I wore 2 layers of clothing to bed. Walls seem very thin. Heard the neighbors talking and a child whining and crying till midnight. Although there was a walk-in closet I felt that was wasted space. No microwave. Carpets could do with some cleaning. It was a decent overnight stay but will probably not come back

Partner

6/10

Pleasant

03 Dec 2022

Heather

Definitely a bargain but the rooms are smaller , no temperature control and it’s an older property. The staff is super nice and helpful though!

Business_and_leisure Partner

6/10

Pleasant

27 Nov 2022

Dennis

Needs updating. No control of room temp. Chilly in the morning both days. Mentioned to desk first morn. No diff next morning. Otherwise acceptable. Served my purpose of being close to my destination. Get what you pay for. Reasonable price.

Leisure Self

4/10

Poor

14 Nov 2022

James

No Heater In Room Very Old

Check in was fine. The first room I was given was supposed to be non-smoking but smell like smoke. I got a second room that did not smell like smoke. There is no heater in the room. I had to call the front desk to ask if there was one and the man at the front desk just kept saying I’ll try and find your blanket I’ll try and find you a blanket and then showed up 15 minutes later what they space heater. It was about 50° outside and almost the same in the room. The room is basically clean but furnished with very old thrift stop type furniture. Overall it was clean and very old inside. Surprisingly the bed was very comfortable. The next room may have had permanent residence as they were a lot of kids in there very loud and playing around until late at night.

Self

2/10

Poor

31 Oct 2022

Daniel

No air conditioning control in the room. Paint in bathroom wall peeling. Bathroom sink stained yellowish/brown.

Friends_and_family Family

6/10

Pleasant

16 Oct 2022

Silvia

Happy not happy

Everything was going just fine, the room is clean and i was very happy with it.. until the room next to us go so loud, talking loud and crying and arguing.. it made my stay very uncomfortable and couldnt even sleep.. i bamg on the wall a couple of time so they can keep it quiet.. overall we ended up sleeping for like 3 hours.. thats the only thing that ruined our stay..

Partner

10/10

Exceptional

10 Oct 2022

Kristi

extended my staff mulitable times

staff is excellent here.

Self

2/10

Poor

27 Sep 2022

Verified traveler

Do not stay in this place wow it is bad. Roaches old stained carpet no a/c building is old as hell reminds me of one of those downtown apartments buildings in the ghetto is just really bad

Leisure Partner

4/10

Poor

21 Sep 2022

Joshua

Sheets and pillows were all stained.

Leisure Self

8/10

Excellent

20 Sep 2022

Kristi

I extended my stay because the pro's

The staff is EXCELLENT here. Customer care is the main reason why I have extended my staff mulitabe times. My room was nicely updated, beautiful UPGRADED bathroom. Price was reasonable. The only drawback I can say is the TV channels are limited.

Self

8/10

Excellent

13 Sep 2022

Oswald A.

Good!

It was a good stay, no complaints.

Self

8/10

Excellent

12 Sep 2022

Richard

The room was extremely spacious.

Leisure Family

10/10

Exceptional

12 Sep 2022

Oswald A.

Good stay!

Good hotel for a brief visit to California , nice clean room and clean bathroom. Good location, near Los Ángeles.

Self

8/10

Excellent

04 Sep 2022

Scarlett

Too dirty and nosie

2/10

Poor

04 Sep 2022

Aujanae

Bed bugs.

Leisure Partner

8/10

Excellent

29 Aug 2022

Craig

What a suprise!

I was pleasantly surprised by this two-star motel.
Stayed here before and it was very very loud lots of undesirable people and this time I did not have that experience at all it was very quiet people were nice and the staff was very very attentive.

Self

2/10

Poor

22 Aug 2022

Verified traveler

Humiliation at its Worst.

Hotel clerk flat out told me I had no reservation and that my app was lying to me. He was so rude I called customer service right in front of him of which they called him directly. Bottom line Hotels.com confirmed my credit card payment on my end but never charged it through and did not advise me that I would be paying at the Hotel. As result he called me a liar again and demanded that I leave the property. He even summoned the police to make sure I didn't cause any problems. I will probably never use this service again, as the humiliation is uncalled for.

Partner

2/10

Poor

20 Aug 2022

Evan

Bugs all over had to leave. Slept in my car

Business Self

4/10

Poor

06 Jul 2022

james

Room was dusty. Floor was so dirty I was afraid to take my socks off. Entire floor smelled like pot.

Leisure Family

6/10

Pleasant

30 Jun 2022

teresa

Falsely advertised! No coffee! No Thermostat Room

Falsely advertised! No coffee in the room or lobby. Good for nothing lobby! No Thermostat in room, it was warm. Cops showed up 3 times during our stay. Very thin pillows, pillows sucked! Cheap linens. Fridge took a while to cool down. The lighting was bad. Room was small and carpets were dirty and stained.
Bathroom was decent. Pool was clean and nice. The water was cold. The cleaning lady was friendly. The staff was mostly friendly. Fridge was actually cold after a day. The parking lot was well paved and felt saved to park in.

Friends_and_family Family

6/10

Pleasant

19 Jun 2022

Joey

I wish there was more than just the one roll of toilet paper provided in the bathroom. I did appreciate the mini fridge & the room itself looked decent. The hangers weren’t very good, they easily fell apart. I wish there were more plugs in the room too.

Leisure Partner