Cleve
Enjoyed my stay.
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Hotel San Silvestre
Barrancabermeja · Colombia
Cra.19 N°58A–13, piso 4° Barrio Galán UrbanaView location
8.4/10Excellent72 Reviews
Cleanliness8.8/10 8.8
Service8.4/10 8.4
Comfort9.0/10 9.0
Condition8.4/10 8.4
Location8.6/10 8.6
Neighborhood8.8/10 8.8
Amenities6.4/10 6.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel San Silvestre
This charming hotel is set in Barrancabermeja.
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Located in Barrancabermeja, Hotel San Silvestre is in the business district, within a 5-minute drive of National Oil Museum and Christ Oil Sculpture. This spa hotel is 1.2 mi (2 km) from Popular Mall and 2.2 mi (3.5 km) from Magdalena River.
Make yourself at home in one of the 48 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Professional property host/manager
Property does not offer onsite COVID-19 testing
Pets not allowed
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
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You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Parking height restrictions apply.
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Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Airport shuttle fee: COP 52000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
National Oil Museum
0.8 km / 0.5 mi
Christ Oil Sculpture
1.8 km / 1.1 mi
Popular Mall
1.8 km / 1.1 mi
Magdalena River
2.9 km / 1.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Hotel San Silvestre
49
reviews shown
Cleve
Poor breakfast selections! Hotel was just ok!
Laurence
The property had one person that spoke some English, sadly I had no Spanish. I communicated with a translator app, and the staff were terrific in coping with this.
The hotel is attached to the mall so it has easy access to eating and shopping.
Showers are great in the room, the wifi dropped signal couple of times, but after I mentioned it via the translation app, they reset it and it performed well for the 5 days I was there.
The air conditioning was great ( needed due to the heat and humidity) of Barrancabermeja.
Breakfast was good with fresh fruit, cereal, and a cooked selection as well, which was included in the price of the room.
Staff were courteous and friendly, I would have no hesitation in staying here again
The hotel is attached to the mall so it has easy access to eating and shopping.
Showers are great in the room, the wifi dropped signal couple of times, but after I mentioned it via the translation app, they reset it and it performed well for the 5 days I was there.
The air conditioning was great ( needed due to the heat and humidity) of Barrancabermeja.
Breakfast was good with fresh fruit, cereal, and a cooked selection as well, which was included in the price of the room.
Staff were courteous and friendly, I would have no hesitation in staying here again
ricardo
Convenient and great staff
sehyuk
Taxes are charged to foreign tourists, there is a lot of noise overall, and the hotel facilities are inadequate compared to the price. It is an insufficient facility for an event where many people gather.
Victor
Great stay, friendly staff, very nice location and resourceful mall
Verified traveler
Best hotel in Barrancabermeja
Stay was good. Beds were excellent. Breakfast not surprising. Not much office space for business trips in the lobby. Wifi is good. The hotel is within a mall so easy access to food and other needs. Good AC. A little bit of administrative trouble requesting folios and receipts.
AnaMariaAcuna
I checked in, put my bags in the room, and went to see my dad in the ICU at the local hospital. At my return, I came accompanied by my elder mother and my bother who helped her walk. They were coming with me to my room until the next ICU visit, in a couple of hours. The front desk person stopped them, said that they can't go into my room, and also said that I was going to be charged if they go into my room. This rule about visitors is very rude. Nobody explained this rule about visitors when I checked in. Should I have known it in advance, I would not made reservations there. The whole point was to see my dad in the hospital and speak with my family members. I could not stand the fact that they were rude to my 85 year old mom, and my brother, who was assisting her to walk. I checked out immediately. I do not recommend this hotel to anybody. It is the most expensive in the city, and the rudest to deal with.
Adam
Worst service ever!
The worst service from the front desk lobby.
1- I have received only 1 key for my room and I needed to wait for 15min for the front desk to get a permission from the manager in order to have a 2nd key for the room. Seems like they don’t even have enough room keys.
2- I found out that they charged me extra for a coffee that we never used in my bill during the check out.
3- We booked a conference room for our meetings and the staff did not even know how to set up their own quipment in the room for us and we couldn’t use any of their equipment for the entire event.
4- just my check out process took over 20 minutes because the front desk did not know what their doing. Keep that in mind I was the only one in the from and the place was not even busy.
I travel for my business all the times to different cities and by far this is the worst service that I ever experienced.
By the way, the manager is not even their at all for any feedback or anything.
Great hotel but very bad service!
1- I have received only 1 key for my room and I needed to wait for 15min for the front desk to get a permission from the manager in order to have a 2nd key for the room. Seems like they don’t even have enough room keys.
2- I found out that they charged me extra for a coffee that we never used in my bill during the check out.
3- We booked a conference room for our meetings and the staff did not even know how to set up their own quipment in the room for us and we couldn’t use any of their equipment for the entire event.
4- just my check out process took over 20 minutes because the front desk did not know what their doing. Keep that in mind I was the only one in the from and the place was not even busy.
I travel for my business all the times to different cities and by far this is the worst service that I ever experienced.
By the way, the manager is not even their at all for any feedback or anything.
Great hotel but very bad service!
me
Waste of money. For what they charge, never again
Very friendly staff, other than that nothing that will ever get me to stay there again
Jorge
Well Located Hotel
The hotel staff was very friendly. The room was a good size and the air conditioning worked fine. The mini bar was adequately stocked. The room was quiet.
Verified traveler
Nice hotel within the mall........worked perfectly.
Anke
Kaffee im Zimmer nur gegen Aufpreis, nur 3 Handtücher für 2 erwachsene, Frühstücksbüffet aber ohne Auswahl, Jacuzzi der inklusive ist musste zuerst reserviert werden und am nächsten Tag plötzlich nicht mehr , keine Handtücher,
Freundliches und hilfsbereites personal, gute Lage da direkt in der Mall
Fazit: Preis Leistungsverhältnis stimmt nicht
Freundliches und hilfsbereites personal, gute Lage da direkt in der Mall
Fazit: Preis Leistungsverhältnis stimmt nicht
Vivian
Falta mayor claridad en el precio ya que informan algo diferente en la página, al ser recibidos en el hotel se maneja otra información y a la salida cobran más. Podría ser error del personal o más claridad en la página.
Francisco
La ubicación del hotel es conveniente para cambiar de actividad en la noche
Verified traveler
Buena experiencia. Un lugar tranquilo para descansar.
Verified traveler
Buena, solo que en el area del turco estaba en reparación...
Adriana
Un lugar muy especial en tierras calurosas
Un lugar muy especial donde pasamos una noche muy agradable en pareja, pudimos disfrutar del jacuzzi, del sauna, y de un delicioso desa. Pequeños detalles por mejorar, como que han dejado manchar el jacuzzi porque se le ve el orillo amarillo, además la habitación tenía unas tableyas de piso partidas debajo de la cortina... Haa y mejorar la panadería del desayuno
Fabiola
Es un hotel agradable e buenos para el descanso y excelente ubicación
Luiz Eduardo
Repouso adequado.
Atendeu à expectativa.
Manuel
Excelente hotel. Personal muy amable y profesional.
Diego
Excelente hotel
Excelente hotel. Amabilidad y habitaciones confortables
Nelson
Totalmente recomendado
Muy bueno, cómodo, agradable, buenas instalaciones.
JOSE
Mal servicio de desayuno
El servicio de restaurante muy flojo. No por los empleados los cuales con lo que tenían trataban de brindar el mejor servicio. Pero si uno bajaba tipo 9:30 siendo la hora de desayuno hasta las 10:00 am. Ya no había casi comida y le tocaba a los meseros preparar al gusto pero dejando de ser tipo bufet
zayda Olid
Excelente, en general.
Marcio
Pratico
Muy pratico por estar dentro del centro comercial
JOSE
Habitación con impacto excesivo de aparatos extractores de aire, en el exterior; exceso de ruido por salón de fiestas; descuido de recepcionista para responder a las solicitudes. Habitaciones muy ruidosas por efecto del aire acondicionado y ruido de la calle.
JUAN PABLO
Cómodo y agradable
Muy buen hotel, un poco enredados con el servicio de bar y Cafeteria
Hernan
Excelente opción para hospedarse en Barrancabermej
Para visitar Barrancabermeja es una excelente opción ya que está ubicado en El Centro comercial cerrado de la ciudad, lo que ayuda a evitar el calor, por cuanto puedes comer y pasear por El Centro comercial sin salir del recinto.
No hay gran variedad de tiendas pero es suficiente para distraerse después de la jornada laboral.
No hay gran variedad de tiendas pero es suficiente para distraerse después de la jornada laboral.
Eduy
Confortable
Bien ubicado, es un oasis en medio de Barrancabermeja. Volvería sin dudarlo
Verified traveler
buen hotel
bien
MARCIO
lo mejor en barrancabermeja
lo mejor en barrancabermeja
Jhon
Excelente opción
El Hotel está muy bien ubicado y muy cómodo
Carlos
Excelente hotel, cuenta con todo lo necesario para mis viajes de negociios a Barranca. Muy buena Atencion.
Carlos
Perfecto para el viaje de negocios que realice. Las condiciones del hotel son muy buenas y el servicio fue excelente. Incluso pude recuperar un cable que se me habia perdido de una ocasion anterior que habia venido a dictar un curso en el hotel. El que se encuentre en medio de un Centro Comercial, tambien lo hace muy bueno.
Rafael
Bien.
Leonidas
Bom
Ötima, hotel bem localizado, seguro e com toda infra estrucura necessaria para uma cidade interior, nao tem piscina e agua do chuveiro é muito fraca.
HENRY
Excelente
Muy buen Hotel
Luiz Eduardo
Viagem a trabalho
Atendeu às expectativas.
Verified traveler
Agradable
Es agradable. Han mejorado el desayuno en relación a lo que hace un tiempo ofrecían. Pero todavía puede mejorar en variedad.
Verified traveler
Muy caro para lo que se recibe.
Pareciera que el hotel maneja tarifas diferentes a las expuestas en la pagina de hoteles.com.. igualmente la política de visitas del hotel es ABSURDA ( 15 minutos en la habitación ) cuando no tienen bar para recibir a nadie.. El minibar es muy pobre
Eli Reyes
Ministro
Buenas atenciones, hotel limpio buena localización buen precio! Cuando regrese definitivo vuelvo a quedarme en San Silvestre.
Luiz Eduardo
Boa qualidade.
Luiz Eduardo
Boa opção para a cidade.
JAVIER
MAS PARA NEGOCIOS
ES UN HOTEL MAS PARA NEGOCIOS QUE PARA ESTANCIA EN FAMILIA. EL RESTAURANTE ES BASICO AUNQUE LA VERDAD NO USE EL SERVICIO AL CUARTO PARA EVALUARLO MAS PRECISAMENTE.
Lex hofstee
WIFI is zeer slecht, doet het gewoon 90% van de tijd niet. Restaurant is zeer slecht, niet te eten.. maar dat is in Colmbia in de meeste restaurants zo.
Spinduliuk
Rustig slapen
Gelet op het dat 10 uur per dag werkt is slaap een must, dat vind ik in dit hotel, restaurant matig, Voor een 4 sterren hotel mag je verwachten dat het personeel van de receptie Engels spreekt. Ik heb mijn verblijf verlengt tot 1 maart dus redelijk tevreden
Verified traveler
Posiblemente el mejor pero el desayuno malo
Dentro de los hoteles de Barrancabermeja es el único que ofrece silencio. Los demás son muy ruidosos. Es nuevo y está en muy buen estado. La gente es muy amable (normal en esta ciudad). Sin embargo, el desayuno cada vez lo están desmejorando: no ofrece mermelada (se demoran en traerla), el jamón que ofrece no es jamón y NO ES FRESCO, las frutas de baja calidad al igual que el pan. Por lo que se paga no es consistente la calidad del desayuno. Por último, la limpieza no fue perfecta: algo de polvo y rastros de vasos en la mesa de noche.
CIRUIZ
Habitaciones limpias y confortables
Buena, buen servicio, amabilidad y cortesía
Location & surroundings
Hotel San Silvestre
Cra.19 N°58A–13, piso 4° Barrio Galán Urbana, Galan Gomez, Colombia
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