Name: Hotel Riu Baobab - All Inclusive
Address: Parcelle, 4, Pointe-sarène, 23100, SN

10/10

Exceptional

15 Jul 2026

Eugene

This is my second time visiting a Riu resort and I am very pleased. I

Partner

10/10

Exceptional

11 Jul 2026

MOUHAMADOU

rien à dire tout etais parfait vraîent tout etait propre la nouriture excellente hate de revenir

Partner

10/10

Exceptional

01 Jul 2026

Fatou Kine

This was one of my best experiences at any hotel/resort. The place was beautiful, clean, very well maintained. The staff members were very friendly (all of them) but a special shout out to: Dominique (front desk) Pape sega (front desk) Diagne (front desk) Dieynaba (waitress) Modou (waiter) Mansour Diouf (waiter) and Guiniane (my favourite waitress). They went above and beyond to make our stay memorable.

Partner

10/10

Exceptional

30 Jun 2026

Mor

Great place great people and great vacation

Partner

10/10

Exceptional

29 Jun 2026

Moctar

Wonderful, only problem was the tv, not a lot of channel

8/10

Excellent

25 Jun 2026

Carmelite M.

The door in my room.needs to be fixed. The internet signal on the TV is horrible. Everything else is fine

Family_with_children

8/10

Excellent

31 May 2026

Yannelle

The staff was amazing very polite very helpful and understanding .

Partner

10/10

Exceptional

25 May 2026

Oumar

Great and professional staff, lot to do for the kids

Family_with_children

10/10

Exceptional

22 May 2026

George

Beautiful place. Some notes: we had a bad experience with the app in making reservations. We prefer to speak to your excellent staff rather than fight the app. We tried for two days before realizing our chosen restaurant was not operating.
Otherwise everything was great. Great staff and animities.

10/10

Exceptional

03 May 2026

Housseynatou

Les installations sont top et le personnel est super. Par contre je trouve qu’il manquait des choses pour une chambre à ce tarif pas de peignoir, pas de chaussons, pas de goûter sucré.

Friends_and_family Family

10/10

Exceptional

24 Apr 2026

Martin

super!

Family_with_children

8/10

Excellent

28 Mar 2026

Bertholette

I enjoy the food , staff very pleasant.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2026

Emmanuel

waouw trop bien, je recommande vraiment.

Self

6/10

Pleasant

05 Jan 2026

serigne

I think with the price you charged me when I get to the hotel they always charge me more. I don’t have to exchange or what is it but it’s not fair.

10/10

Exceptional

24 Dec 2025

Dave Rolain

Good staff and amenities

10/10

Exceptional

02 Dec 2025

Mamadou L

I do like all services and the property great place to go

Leisure Family

10/10

Exceptional

02 Nov 2025

Jennifer

This hotel is on a lovely beach about 90 minutes outside of Dakar. It’s a new property with great amenities. The buffet had a lot of variety and food was good. There were a lot of activities from water yoga to kayaking to peddle boats. The beach was very swim able with gentle waves. I wanted to acknowledge Erica at the front desk for fantastic service.

Leisure Friends

4/10

Poor

24 Oct 2025

Kayna

This property sees very few Americans so the language barrier was very tough, but overall I thought the staff was quite rude. Translations took a few tries to understand and at one point the tour desk mocked me. I wanted to sit by the window during dinner but I had to move because as one person I wasn’t allowed to sit at a table for 4 even though it was not crowded and was told to move. Some of the staff were kind but many were dismissive. The room was ok, it was pretty hot and we didn’t have much control over the AC, the shower took a while to warm up. The food was the biggest complaint, but all inclusive usually has bad food. We were even more disappointed to find out the two restaurants that required reservations were also buffets. My last straw was, at the store we bought snacks for our upcoming flight back, and after purchasing many items and about the leave the lady had the audacity to ask me if I had bought the fan that I already came in the store with. As a Black American the last place I thought I would be accusing of stealing would be Africa. Honestly, I found the European guests kinder than the staff. Unfortunate, but I don’t understand how this would ever be considered a 5 star hotel.

8/10

Excellent

22 Oct 2025

Oumar

Great location

10/10

Exceptional

02 Oct 2025

Ndeye awa

Best time spent in Senegal

Leisure

10/10

Exceptional

28 Aug 2025

Nehawa

Great property, lovely staff very good experience

Business_and_leisure Family_with_children

10/10

Exceptional

26 Aug 2025

Omar

Good stay

10/10

Exceptional

22 Aug 2025

mactar

Good experience

10/10

Exceptional

10 Jul 2025

Dieynaba

Great staff

Leisure Family_with_children

8/10

Excellent

09 Jul 2025

Warda

A very beautiful resort with great rooms. Everything was perfect but the food was average or below average. It’s also a pity that the wine is so bad that it’s undrinkable.

Leisure Partner

8/10

Excellent

09 Jun 2025

Verified traveler

Bon séjour

Notre petit sejour c'est très bien passé, l'hôtel est vraiment très agreable et le personnel très agréable et de bon service.

C'est la deuxième fois que nous venons, nous apprecions vraiment l'etablissement Riu Baobab mais il me semble necessaire que la direction renforce son équipe d'accueil des nouveaux arrivants car le personnel n'est pas assez nombreux ce qui génère pas mal d'énervements... c'est dommage !
Et enfin, nous trouvons la nourriture de qualité médiocre hormis les délicieux plats à base de poisson, sénégalais et les pizzas... les desserts vraiment moyens et trop sucrés.
Mais sinon très bel endroit !

Friends_and_family Family

8/10

Excellent

30 May 2025

Frances

Spacious and good sea views. Great pools!

I was lucky to stay during a quiet time, as I know the hotel can get busy. It was lovely and peaceful. The pools are fabulous, the grounds well kept and the beach area beautiful. I found the buffets very mediocre and the food in then Steakhouse underwhelming. I loved my massage in the tranquil spa. I don’t like to listen to music and there was often loud music from exercise classes, entertainment and the pools. At night, it went on quite late.
I would definitely go back as it’s a very comfortable place to stay.

Self

10/10

Exceptional

18 May 2025

abdoulaye

It’s beautiful

Leisure Family_with_children

10/10

Exceptional

12 May 2025

moustapha

Everyone is nice and helpful, clean property,many choices of food,heaven fornyoubif you drink alcohol

Leisure Family

10/10

Exceptional

25 Mar 2025

Johanne

The very friendly and very hospitable staff.

Leisure Family

2/10

Poor

23 Jan 2025

Adiaratou

Lack of Security

Leisure Partner

4/10

Poor

27 Dec 2024

salimata

I did not like the staff and the way they take care the client.the pool for my daughter 17 years was cold water . Bad experience

Leisure Family

10/10

Exceptional

04 Nov 2024

Nonkululeko

Loved everything about this hotel. The facilities were great, the rooms comfortable and the staff amazing. This is a proper all inclusive hotel.

Friends_and_family Friends

10/10

Exceptional

15 Oct 2024

Zainabou

We has a bautiful familiy vacation, the nightly entertainments were spectacular. The food was amazing too. It really is an all inclusive experience(breakfast, lunch dinner, entertainment, pools, water park, beach front, and ruiland for the kids).

Leisure Family_with_children

2/10

Poor

27 Sep 2024

Diabel Tca

Bonjour

Je souhaite être remboursé car je n’ai pas pu me rendre à l’hôtel
J’ai appelé hier l’hôtel m’a dit qu’il fallait je me rapproche de vous hôtel.com et je n’ai jamais eu de retour .

10/10

Exceptional

10 Sep 2024

Elhadji

It was the best experience I had my life I don’t how come holidays to Senegal whiteout going to Riu Boabab is waste if ur holiday. All the staff working Riu deserve to have pay raise well done well done ❤️❤️❤️❤️

Partner

8/10

Excellent

25 Aug 2024

Camara

À part from a few bugs , everything was perfect

10/10

Exceptional

06 Aug 2024

Isha

Great place for family. We really enjoyed our stay.

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Alioune

Very modern property with many amenities for a comfortable stay. There have been more than 3 times where the electricity went out for a short time. With respect to A/C it is centralized, therefore not providing the customer with an option to increase or decrease the temperature. Beside these nuisance I had a wonderful stay short of five star service. I’ll visit again !

Leisure Family

10/10

Exceptional

23 Jun 2024

Mbaye

We enjoy our stay very much!

The food, the room, the wate park, the swimming pools are great! Great entertainment too with the senegal music and dance night.
The front desk at checking could be improved.

Friends_and_family Family

10/10

Exceptional

26 May 2024

Mah

Awesome

Very clean, excellent service, eating and drinking was free, just awesome, lot activities from sports t entertainment. No complaint

Friends_and_family Family

8/10

Excellent

02 May 2024

Nadia

Beautiful hotel and very nice service. The workers are nice and very respectful.

Business Self

6/10

Pleasant

30 Apr 2024

Awa

There were roaches in my room 238 and the bed wasn’t study!
No variety in the food
No shrimp just fish
For breakfast no local food ( lakh)
Thanks

Leisure Self

10/10

Exceptional

24 Apr 2024

Abdou

I was very pleased with the stff. The restaurant reservations and access could be improved.

Leisure Partner

4/10

Poor

09 Feb 2024

Rebecca

The hotel itself is beautiful but the food could not be any worse. I actually got food poisoning on the second day of this trip because of how bad it was. If you are cultured at all, you will not enjoy the food. The room was nice, views were nice, but food is too important. After day 2, I just stopped eating. I heard it’s still new so hopefully they can resolve this.

Leisure Partner

6/10

Pleasant

07 Feb 2024

Lamine

Which they had better bed to much noise

Leisure Partner

10/10

Exceptional

02 Jan 2024

Essa

Excellent vacation

6/10

Pleasant

27 Nov 2023

ANNE

Bugs in swim up pool

Leisure

10/10

Exceptional

08 Nov 2023

Richard

I love the whole safe very friendly and nice may god bless them

Leisure Self

6/10

Pleasant

09 Oct 2023

Ndeye

The staff aren’t that welcoming and looked very stiff, especially at the restaurant Yassa.They don’t smile or even great you accordingly and never ask if we need something. At occasion, I would ask for a beverage and the staff member would simply point me the dispensers and doesn’t bother bring it over as I was in the middle of my meal.
However, a huge shout out to the staff member DIARRA SARR. She was the only staff member with an acceptable client service. She was very welcoming and engaging.
Overall, the staff needs more training when it comes to client servicing.
Cleanliness wise, the hotel can do a better job as I noticed molds on the shower walls and a lots of ants in the toilets. The staff do not know how to properly clean the mirrors as there was tissu or fabric residue on them.
My biggest chock has been a flooding in the bathroom after the rain. My friend almost fell to break her neck as she unexpectedly stepped into water as she woke up and tried to use the toilet.Then, I literally was mopping the bathroom floor at 6am on Sunday. Even on Friday night after the rain, when I reached my room, I noticed that the floor by the right side of the closet and the refrigerator was wet.

Overall it was quite disappointing for a 5 Stars ⭐️ hotel.

Leisure Family

6/10

Pleasant

01 Oct 2023

Andrena

Average at Best!

Front Desk: lacks adequate English speaking service agents. I understand it's located in a foreign country, but there should be at least one multilingual personnel on duty during each shift.
Buffet: plenty of section but lacks quality.
Restuarants: This was truly a shock. Each specialty restaurant is basically the buffet on a smaller scale. There is no a la carte menu. There is no need to visit or waste time making a reservation. Just go to the buffet. The grill chicken by the pool was actually not bad and made up for the lack luster lunch buffet selections.
Rooms: The rooms were clean, and housekeeping was adequate. They can provide better quality towels. The towels are very small and thin. You will need to request additional towels. You're better off getting fresh towels from the pool to use for your evening showers and then exchanging them the next day.
The Pool: The pool with the bar can get very crowded but there are other pools that are enjoyable and not crowded.
The beach: nothing to write home about. It's a small stretch. If you walk up further out, the beach has litter everywhere. The water had seaweed but was enjoyable but not the best.

If you're looking to cut calories and drop a few pounds, this is the place for you!!

Overall, just try another beach resort that is located in Saly.

Leisure Family

10/10

Exceptional

13 Jul 2023

Modou

I love how attentive and helpful the staff were

10/10

Exceptional

09 Jul 2023

Arona

Prix disponible

Family

6/10

Pleasant

06 Jul 2023

Bocar

The service was really bad. Room service cleaned our room and left it unlocked.

Friends_and_family Family

10/10

Exceptional

30 Jun 2023

Nancy

A lot of ants in the bedroom and roaches in the bathroom at night

Leisure Family

4/10

Poor

21 Jun 2023

MEISSA

Check in was rushed and a little unprofessional. They collected our information and charged my card for the property tax. They then tied the bracelets around our wrists and handed me an envelope with the room info printed. Any other information that was provided to us (directions to our room, help with our luggage, etc.) was a rushed answer to our questions. What really pissed me off was the fact that they omitted to include in the envelope two red cards that we were supposed to use to check out pool towels. I only found out about the need to have those cards when I embarrassed myself showing up at the pool with my room towel whereas everybody else has a pinkish, and larger towel. When I asked a hotel employee, he told me that I was supposed to have a red card to check out such towels. I went to the front desk and was told that the reason I did not receive the cards is probably because they ran out when I checked in. They could at least inform me of the situation.
On 6/19/2023 while I was napping with my wife after lunch, we were suddenly woken up by an employee that let himself into our room in order to put water in refrigerator. We both jumped because we were undressed and he did not announce himself prior to badging in.
I am very disappointed at the level of service we received and I am even suspecting that everyone is not treated the same over there. Definitely not a 5-star hotel.

Leisure Family

8/10

Excellent

07 May 2023

Cathy

Food isn't great. Best to reserve at their 3 restaurants where the food is better.

8/10

Excellent

01 May 2023

Amma

Booked this hotel for 9 nights. Check-in went well and our room was beautiful. All of our interactions with staff were great. My biggest complaint is the food. I’ve travelled all over the world and have had wonderful experiences at RIU brand resorts hence why I was open to staying at the the Senegal location.

My one and only complaint is all about the FOOD! Buffet food is buffet food at no point do i expect top tier when it comes to buffet. However i do expect flavors of the country I am in. The Senegal section was abysmal. It was a poor representation of the delicious foods and cuisine Senegal is known for. I ate at local spots in the area and then also in Dakar and the Gambia. In comparison to the so called Senegal section of the buffet it wasn’t even a contest. I would ask that management consider hiring people who indeed know how to cook true Senegalese dishes.

My last comment re: food are the specialty restaurants. No one wants to put on beautiful garments and have an evening out at the buffet. It’s understandable for the main restaurant but to not have to cook to order on the speciality restaurants is substandard for the money that your guest are paying.

Due to our disappointment with the food we ended up planning an impromptu trip to the Gambia for a couple nights just to get a break from the holiday crowd and bad food. Sidebar: the Gambia was great definitely visit if you can.

Again, the staff at the hotel are amazing. The property is well kept and beautiful.

Leisure Partner

10/10

Exceptional

10 Mar 2023

Yakhya Ousmane

Just perfect !

Business

2/10

Poor

31 Jan 2023

Sean

They could not pull up my reservation
Had to book a second room
Got charged for both

Business_and_leisure Self

10/10

Exceptional

19 Jan 2023

Gladys Christine

Everything Beautiful!

Business_and_leisure Partner

8/10

Excellent

09 Jan 2023

Valerie

Good overall.

Hello. We really enjoyed our time, kids and I were super duper happy.
The room could be cleaner, honestly (hairs on the covers, spider nets behind the toilet's door, ants on the sofa...) . But overall, it was a good experience.

Friends_and_family Family

8/10

Excellent

20 Nov 2022

Halloum

Our honeymoon in RIU baobab

We had a good stay in RIU baobab the food was amazing the rooms was ok but could do better
Their spa is the baddest spa I have ever been I dnt recommend it at all we had a massage session witch was good also for the night activities they can do better I think

Partner

10/10

Exceptional

08 Oct 2022

Malick

Great place we’ll definitely come

Partner

8/10

Excellent

04 Sep 2022

Verified traveler

Ok

Friends_and_family Family

8/10

Excellent

29 Aug 2022

Neldine

beautiful property/ resort. family friendly, dinning and entertainment options. staff was welcoming and helpful. A bit far from the city center. beds are uncomfortable and cheap furniture ( bathroom shelf broke). the club could use a better Dj and the drinks could be better.

Leisure Partner

6/10

Pleasant

21 Aug 2022

Aboubacry

Check in /out process should be better. We spent 2 hours in the checkin process :(
Pool 🏊‍♂️ area is available up to 7PM while we able to check in at 5:30pm.

Leisure Family

4/10

Poor

19 Aug 2022

Sidy

Poor customer service,

Leisure Family

10/10

Exceptional

17 Aug 2022

Verified traveler

We loved our stay. Many simple choices to suit everyone. The beach is absolutely beautiful, pools are also a great choice to relax. Food is really good. Loved the various choices of fresh fruit and there is even a really cute small shop with very nice souvenirs. Perfect stay! Will definitely go back :)

Partner

6/10

Pleasant

10 Aug 2022

Papa

better training for the stuff

Business_and_leisure Family_with_children

8/10

Excellent

02 Aug 2022

Adja

The food at the Asian resto was not up to par. Overall the stay was enjoyable for all ages.

Leisure Family_with_children

10/10

Exceptional

31 Jul 2022

Mame

It was amazing , the service was excellent , the staff friendly , rooms were very clean

Friends_and_family Family

10/10

Exceptional

28 Jul 2022

Mali

I absolutely loved everything about my stay. The environment was spotless, the staff were awesome, and almost everything was inclusive for an affordable price! Will be back in the future!

Leisure Partner

8/10

Excellent

15 Jul 2022

Diogomaye

The check-in process was terrible. We arrived at 2:30pm and was told the room wouldn’t be ready until 3pm. We checked back at 3pm and the room was still not ready the front desk attend told me he was going to walk to the room to see if it’s ready and when became back still didn’t let me know whether the room was ready or not. I had to consistently keep asking for an update. She. The room was finally ready our luggages in the lobby were never brought to the room and I had to go back and get it myself when I was already told it would be brought to my room. Mind you I’m traveling with my my family (including 2 toddlers). I wish they were more organized.

Leisure Family_with_children

10/10

Exceptional

07 Jul 2022

Mariama

Excellent

Business_and_leisure Family