Cesar
Expedia listed the wrong address on their website, is supposed to be a beachfront but the property is in downtown Covenas, surrounded by bars, pubs, restaurant, about 3 blocks from the beach.
I checked out the next morning because I arrived at night, I wanted to be in a beachfront hotel.
Expedia is refusing to refund my money, their customer service reps are a waist of time, I spoke 4 times with them, the last time they told me a supervisor is going to call me… Big lie, nobody called me; they don’t want to assume their mistake.
This is the second time that I have a problem with my reservations through Expedia but the first time they didn’t solve my problem.
I want a refund because the address is deceiving,
I checked out the next morning because I arrived at night, I wanted to be in a beachfront hotel.
Expedia is refusing to refund my money, their customer service reps are a waist of time, I spoke 4 times with them, the last time they told me a supervisor is going to call me… Big lie, nobody called me; they don’t want to assume their mistake.
This is the second time that I have a problem with my reservations through Expedia but the first time they didn’t solve my problem.
I want a refund because the address is deceiving,
