Name: Econo Lodge Springerville
Address: 425 East Main Street, Springerville, 85938, US

2/10

Poor

05 Jul 2026

Stephanie

The room was dirty, nit dusted the shower was filthy, I spilled water on the bathroom floor, and I used a washcloth to dry it. The washcloth was black. The furniture was old and broken. A door was taped shut, and then just dust. You could tell the room had not been dusted, but the worst part was the bathroom and shower floor.

2/10

Poor

29 Jun 2026

Laura

Bathroom not cleaned, no coffee cups for the coffee, parking lot a mess look like a swap meet, very trashy looking. When I had talked to the manager he just wanted to talk over me, very unprofessional. Think twice about stopping here to stay.

6/10

Pleasant

29 Jun 2026

Robert

Average stay at best. Z probably won't stay here again.

Self

8/10

Excellent

14 Jun 2026

Heather

They’re in the process of updating everything. What they have done is really nice. Even though updates aren’t complete, I’d stay there again. The breakfast wasn’t anything we wanted, being prepackaged foods. But there’s a nice little restaurant in the same parking lot where you can go for a good meal.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Kathleen

The owner checked me in and gave me a handicap room when I asked for a walk-in shower. It was very easy to have a shower.
The bed was very comfortable and the property was quiet.
There was a restaurant next store that was very convenient. Breakfast was very good in a lovely room

Self

2/10

Poor

31 May 2026

Linda

was in process of renovations and furniture was outside all over
stayed 3 nights bad choice floor in bathroom felt like it would give way at any minute
stuck in the corner on 2nd level

Partner

4/10

Poor

29 May 2026

Daria

Only Alexia at the Front Desk was nice. Jessie from the Front Desk and the owner/manager caused me many problems when I arrived at night, including Jessie coming to me quickly as I was taking things out of my car into the room, and tried to pull the room key from my hand telling me that I couldn't stay at the hotel because there was an issue with the pet fee! I held the room key tightly in my hand and told her than I had paid for my stay in full and that I was going to stay there. The manager/owner told me that I got a super deal, saying that the rooms were $129.00 and that the hotel was booked. I told him that I paid what was advertised in hotel.com when I made the reservation, and that it didn't mention on hotels.com that I was getting a deal. I guess he was trying to cancel my reservation to sell the room I had booked for $129.99! Then he was trying to charge $84 and change to my American Express card as a cancellation fee which I didn't request!

Self

6/10

Pleasant

03 Apr 2026

Larry

Plenty of parking. Room coffee was good.

6/10

Pleasant

20 Mar 2026

Francisco

Was dirty the floor turned our socks black and the towels were brown. Very old

Friends_and_family Family

8/10

Excellent

06 Mar 2026

Linda

Very clean room, coffee pot, soaps provided. Staff were so friendly. Looks like some remodeling was underway.

Partner

10/10

Exceptional

04 Mar 2026

Danny

My only complaint is that there was nobody in the office late at night, unfortunately I left my key card in the room and no one could help me get back in I ended up sleeping in my truck (it was very uncomfortable) till 6:00 am when the office opened.!!!!!
Other than that it was ok room.!!

4/10

Poor

25 Jan 2026

Mark D.

The staff wasn’t the problem, they did their best. The facility itself is in dire need of improvement. Our first room’s heat was inadequate. Temps overnight were in the teens and twenties, and the heater would either boil you or freeze you. Setting the temperature anywhere above 67 would cause the heater to run nonstop, turning the room into a sauna. Below that, it would shut off for an hour, turning the room into a morgue. The multi outlet running the tv, fridge and microwave has exposed wires, and the fridge sounded like the noon alarm, so loud that we had to unplug it at night. There was a short that took our lights and outlets out on Sunday. The staff then moved us into a much nicer two bedroom room. Unfortunately, the spare bedroom had a broken window covered up with a Venetian blind. I had to go to the local Dollar General and use duct tape and cardboard to cover the hole (there was already old tape on the window) as no one was there to repair it. It was in the low 20’s and bitterly cold. The heater was useless in that room, too. Both of us wound up getting sick. While the manager and his staff were nice and attempted to deal with our problems, the facility is too run down for them to make much of a difference. I hate to give a negative review, as they are genuinely nice people doing their best in a difficult situation. But, it was not a good experience.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Larry

Breakfast was typical bagel, a waffle maker and sweet rolls.
Parking is well lit and secure.

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Patricia

Room was clean

8/10

Excellent

29 Dec 2025

Nancy Jo

The service was wonderful, and the room was very clean, and in good condition.
I was in room 132. Unfortunately the lights from the parking lot shown through my window most of the night. Car headlights pointed right at me on the bed and kept me from sleeping very much.
I would suggest getting a blackout curtain for that room because the lights at night were brutal.
The personnel were friendly and efficient.

Leisure Self

10/10

Exceptional

05 Dec 2025

Logan

We loved this hotel

Leisure

10/10

Exceptional

21 Nov 2025

Joseph

The desk person was very nice and fast

6/10

Pleasant

17 Nov 2025

Jason

The staff was great! The room was functional but was in need of small repairs and bathroom was dirty.

Leisure Partner

8/10

Excellent

11 Nov 2025

Amy

It was clean, staff was friendly. Only drawback is the stairs of you’re on the second floor.

Partner

10/10

Exceptional

02 Nov 2025

Amy

The room was clean, I was in an out of the way corner so there was no traffic, and the bed was nice and cozy!

Self

10/10

Exceptional

27 Oct 2025

Michael

Ma

Business

6/10

Pleasant

27 Oct 2025

kathy

Everything was satisfactory for the price

Partner

8/10

Excellent

26 Oct 2025

Denise

Clean

10/10

Exceptional

23 Oct 2025

Ryan

Was in walkable locale

Leisure Self

8/10

Excellent

22 Oct 2025

Bill

The room was clean and comfortable, that’s all I needed. A soap dish in the shower would be nice.

Self

8/10

Excellent

19 Oct 2025

Larry

Everything was great except the Wi-Fi which sucks.

Self

8/10

Excellent

13 Oct 2025

Jane

Very friendly, clean, reasonably priced.

Leisure Family

8/10

Excellent

12 Oct 2025

Ron

Location good. Nothing fancy. Did the job. Staff was good. Its not the palace but for me, it was just fine

Leisure Family

8/10

Excellent

08 Oct 2025

Terry

Greeted at reception with a smile and genuine help as regards to eating etc locally. A warm smile after a long journey is always an indication of a good establishment.

8/10

Excellent

02 Oct 2025

Leonardo

For what we paid it was fine

Friends_and_family Friends

10/10

Exceptional

26 Sep 2025

Cynthia

Manager very accommodating

Business Partner

4/10

Poor

23 Sep 2025

Laura

Bathroom door did not close properly. Language barrier with front desk clerk. Strong odor upon entering room. Constant drip in shower. Grime on floor bathroom. Unstable commode. Ice machine area was unclean.

Leisure Family

2/10

Poor

12 Sep 2025

David

The room was infested with bed bugs. Worst sleep in my whole trip. Blood spots on the sheets in the morning from the bites.

Leisure Friends

10/10

Exceptional

11 Sep 2025

Mark

Outstanding check-in
No complaints

Partner

2/10

Poor

10 Sep 2025

Michael

There was a stain on the comforter that turned out to be feces!

Leisure Family

2/10

Poor

09 Sep 2025

Carolyn

Definitely Would Not Stay Here Again!

This room was not even not so good, it was worse. Dirty gritty floors, bathroom was disgusting. Definitely needs to be renovated. Television did not work at all. Booked for 3 nights and checked out after the first night as the room was not acceptable to us. We stay at mom and pop places so we are not very particular to begin with. Would not refund for the second and third nights. Overcharged on the pet fee that was stated on Hotels.com and would not make it right. If you book through Hotels.com don’t expect them to do anything for you if there is an issue with the room. The hotel manager is very friendly but don’t expect him to do anything either for you either, other than make excuses why he can’t give you a refund even though the room was available to rebook which he did as the hotel was full Saturday night. If you don’t care about dirt, amenities which aren’t available and they cheat you on published prices, you will love this place. Thanks Faheem for nothing!

Partner

10/10

Exceptional

08 Sep 2025

Primo

Professional service rooms are very immaculate, and it's in the perfect spot accessible to everything you need. Thank you.

10/10

Exceptional

02 Sep 2025

Sandra M.

Great quiet place. Office staff treated us well and was very attentive in the morning during breakfast. I definitely recommend this Econo Lodge location.

4/10

Poor

31 Aug 2025

Verified traveler

Most Uncomfortable Stay

The door wouldn’t lock unless you slammed it so hard the window shook. The towels were old, torn, and stained. The bed was the most uncomfortable bed I’ve ever tried to sleep in. The floor slanted and felt like I was going to fall every time I walked to the restroom. We stayed for 2 nights and our room didn’t get fresh towels, toilet paper, or any kind of room service.

Friends_and_family Family

6/10

Pleasant

11 Aug 2025

Jessica

Fair

Very friendly staff. First room the toilet was leaking but we got another room. Fairly comfy bed and clean but the bathrooms are in desperate need of updating

Partner

10/10

Exceptional

09 Aug 2025

Joni

Bed was super comfortable
Hotel has been upgraded but there were some places, especially in the bathrooms, that needed a bit more attention.

Business_and_leisure Pet

4/10

Poor

03 Aug 2025

Victoria

The bathroom was disgusting, the carpet was dirty, the walls were grossly stained, and the bedding was ripped.

Leisure Family_with_children

6/10

Pleasant

28 Jul 2025

Naomi

I like the staff but the rooms had a lot of cool things that you use on a daily basis but they were really dirty. The toilets were disgusting. Yellow inside the toilet toilet bowl and the coffee maker had coffee from the last person still in it and the floors were dirty

Leisure Family

6/10

Pleasant

21 Jul 2025

Jason

WiFi was not very reliable

8/10

Excellent

14 Jul 2025

Lylia

I did not like the $25 CASH only pet fee that was not disclosed when booking the room through Expedia! That fee should be disclosed when booking!

Leisure Pet

6/10

Pleasant

07 Jul 2025

Sue Ann

They had promised us a ground floor room but couldn't provide one.

Leisure Family

8/10

Excellent

07 Jul 2025

Royce

It was good

Business

10/10

Exceptional

04 Jul 2025

JESSE

Price friendly!

Clean room, friendly atmosphere, and great price!
Pet friendly as well!

Partner

10/10

Exceptional

01 Jul 2025

Douglas

Comfortable

10/10

Exceptional

21 Jun 2025

Jill

Very friendly and super convenient!

6/10

Pleasant

21 Jun 2025

John

Everything is old and beat up.

10/10

Exceptional

11 Jun 2025

James

Our room was very clean and the people were great. There is also a restaurant in the same parking lot.

Leisure Partner

2/10

Poor

01 Jun 2025

kent

Had a prepaid reservation for 3 nights. Travel plans changed and I missed the first night. Showed up on the second night and was told that they were sold out and had no rooms. I told them I had already been charged for the room. They found a room for me, and when I went to the room it was under construction with tools and molding laying on the beds and masking for paint. I went back to the front desk and they found me a different room. When I went to go in that room, a dog from inside the room starting to bark. They had given me a room that was already occupied. At that point I told the clerk at the desk that I expected a refund for the additional 2 nights.

Friends_and_family Family

2/10

Poor

31 May 2025

Briana

Toilet didn’t flush, bath tub retained water, water had a funny smell

Leisure Self

8/10

Excellent

27 May 2025

Robert

Pleasant surprise in Springerville

We are a group of six friends and brothers on a motorcycle tour of the Southwest. We picked this motel based on price, but we were pleasantly surprised by the condition of the property. It's in good shape. Everything worked. And the rooms were very clean. There was a good restaurant right across the parking lot. We recommend this property wholeheartedly.

Friends_and_family Friends

10/10

Exceptional

26 May 2025

Brayden

Great

2/10

Poor

22 May 2025

Garrett

Checked in and had an issue from the very beginning. Went to the room and had to turn the water on for the toilet and the sink because it was turned off at the valve. Beds are super uncomfortable. Had to check out early and the manager would not allow me to do so and charged my card for the full stay. Would not work with the hotels.com service either

Business

6/10

Pleasant

21 May 2025

Richelle

We were first placed in a room that had not been cleaned from the previous night. We then were given a pet room that looks like it had not been used for a while

Leisure Partner

6/10

Pleasant

20 May 2025

Tyler

Beds were extremely hard on the king bed

Business Self

2/10

Poor

18 May 2025

Janice

I booked this hotel on Expedia. When I got to the office to check in, the clerk told me my room was no longer available and that I would have to pay to upgrade to a different room. The new room was one that was listed on Expedia for the same price. When I questioned this, the clerk told me he no longer had any rooms available and he wouldn’t rent anything to me. I got a refund and had to find another hotel. My husband and I are senior citizens so this was hard for us. This kind of practice is bait and switch. It should be illegal.

Leisure Partner

6/10

Pleasant

06 May 2025

Virginia

For the money the hotel was ok. It lacked amenities

Leisure Partner

6/10

Pleasant

23 Apr 2025

Fawn

Had to mop the floor before I could get out of the shower or undressed the floor and that room was disgusting

10/10

Exceptional

22 Apr 2025

Roy

Very nice staff was very friendly room was clean and nice

Leisure Family_with_children

6/10

Pleasant

14 Apr 2025

Kathleen

For the price it was clean and service was good and was pet friendly. However, the facilities are very dated and someone should look into how to remove rust and stains from bathroom surfaces and counter tops. There were other issues such as a bad door, it was rotted on the bottom and would not close properly. The door between adjoining rooms had atleast an inch space to the floor did not feel very comfortable. And someone did try to make repairs with calking in bathroom but the should be taught how to do it correctly was a mess.

Leisure Pet

2/10

Poor

12 Apr 2025

Hector

Iiii

8/10

Excellent

09 Apr 2025

Daniel

The staff was friendly and professional.

Business Self

8/10

Excellent

12 Mar 2025

Eric

Small town motel. A little old but well taken care of for it's age. Clean and quiet.

Self

10/10

Exceptional

03 Mar 2025

Christina

Great property and was very pet friendly

Business_and_leisure Pet

6/10

Pleasant

22 Feb 2025

Roberta

There was a restaurant/bar next to the property which was convenient but seemed to generate a lot of traffic noise

Leisure

4/10

Poor

17 Jan 2025

Tom

I get that this is Econo Lodge, so I shouldn't expect a whole lot, but I do expect the outlets in my room to work. I had one outlet (two plugs) in the entire room that worked, the rest were all dead. So not only could I not plug much in, but only one lamp in the entire room would work because of this. And in order do things like brew coffee, I had to unplug other things. I could only run two things at once. This combined with the uncaring attitude of the staff kind of wrecked the whole experience.

Business

2/10

Poor

02 Dec 2024

Madysen

It was convenient for my hunt. But there was no hot water and they even changed me rooms and there were still no hot water. Refused to refund my money.

6/10

Pleasant

26 Nov 2024

Wesley

Not the greatest, floors not mopped for some time and dirt sticks to your feet, tube had a big hole in the middle of it, chair cushions were very dirty.

8/10

Excellent

18 Nov 2024

Richard

We didnt spend much time at the motel. It was basically a place to sleep, in that respect ot performed very well.

Leisure Friends

10/10

Exceptional

13 Nov 2024

Theresa

Very Pleased!

for an older building I was pleasantly pleased with it's upkeep and it's cleanliness. Stayed in a handicapped room. Easy access to everything in the room. Will stay here again.

Partner

10/10

Exceptional

10 Nov 2024

Wesley

Yes very pleasant stay staff and grounds keeper very friendly, rooms were clean, nicely decorated and comfy, we enjoyed our stay.

Friends_and_family Family

6/10

Pleasant

30 Oct 2024

Timothy

Towels and sheets are grey! Need someone to show them the proper washing chemicals!

Leisure Self

6/10

Pleasant

17 Oct 2024

Michael

The proprietor was very nice as was the staff.
The bathroom sink was fixed with some kind of material that looked like \"poop\".

Leisure Friends

10/10

Exceptional

17 Oct 2024

Alex

Staff is super friendly

4/10

Poor

16 Oct 2024

Kevin

Not good enough

We usually stay at another hotel across the street when visiting Springerville. Rates increased, and the EconoLodge's reviews increased in recent months, so we thought we'd give it a try. It was half the cost of our usual place. The owner was polite and friendly while checking us in. We had two rooms for 3 people, for 2 nights. When we got to our room it was clean, but the condition was not on par with the cleanliness—beds, sinks & baths were stained. But the room was clean and it was dark outside and we were tired. As we settled in, we discovered the two nuts that hold down the toilet seat were both missing. When sat upon, it slid sharply to one side or the other. My wife almost fell to the floor. Showers were a bigger problem: the water kept changing temps quite a bit, and quickly. It was a plumbing problem. (I maintain plumbing for 4 houses and have install and fixed shower plumbing.) I asked the owner for a new room and he asked for a chance to fix the shower. OK. When we returned 11 hours later neither the shower nor the toilet was repaired. The owner said his guy repaired the shower but forgot about the toilet. Untrue. The shower problems were still present. He argued with me and actually said “Maybe you don’t know how to use that kind of shower?” Unbelievable. The carpet on the walkway was filthy. In one spot there was vomit that did not get cleaned the entire 3 days we were there. Next time we will pay more and stay where we usually stay.

Partner

10/10

Exceptional

14 Oct 2024

Mr Ian

Thanks to the hotel Manager

What started as a nightmare due to poor communications between the third party and the hotel was averted by the hotel manager who did his best to make a bad situation better we got our room our road trip wasn’t affected and we were happy

Partner

10/10

Exceptional

13 Oct 2024

Ulrike

Super freundlich und Hilfsbereich

Leisure Partner

8/10

Excellent

09 Oct 2024

Lorne

it is a good motel for the money, staff are friendly, helpful.

Leisure Family

2/10

Poor

02 Oct 2024

Verified traveler

DO NOT BOOK THIS HOTEL!

I’ve traveled and lodged all over the country and this hotel is BY FAR the dirtiest hotel I’ve ever stayed in. The white towels were literally gray and brown from dirt. They look like they haven’t been changed out since the hotel opened. There was mold in the shower so we couldn’t even bathe. I tried to get a room swap but they were fully booked.

6/10

Pleasant

29 Sep 2024

Marcy

I reserved 2 ground floor rooms for disabled seniors and when we got there, there were no ground floor rooms available. It was a struggle maneuvering baggage and two service dogs up the steps. It was listed a no refund policy if I were to cancel and seek other accommodations that had ground floor rooms.

6/10

Pleasant

18 Sep 2024

MICHAEL

Great deal for price. Was only staying one night so we opted for this hotel. Ac/heater was very noisy. Looks like only thing updated was the bedding comforter lately. Room door needing attention and no 2nd chain/lock to secure door. Maybe not needed for small town, but usually norm.

Leisure Family_with_children

10/10

Exceptional

17 Sep 2024

John

Nice place and good restaurant right there

Leisure Family

4/10

Poor

15 Sep 2024

Christopher

Loud Drunk Neighbors

We were not expecting much from this ⭐️⭐️ hotel but the reviews had us hoping for better prior to our stay. The room seemed recently remodeled and the beds were nice. The remodel didn’t include the bathroom. The shower pressure was minimal and the towels were old. The breakfast was underwhelming yet typical for free breakfasts at a $60 per nite place. What really has me leaving a negative review is the front desk’s response and attitude towards us when our neighbors were blasting music from their multiple vehicles for 2.5 hours. We called twice to complain and really didn’t care about our requests for peace. At 5pm the desk told us they have told the neighbors to turn their music down by 8pm. Trying to figure out how we were going to deal with this for another 3 hours, my parents and I suffered through a miserable evening. The longer the music played the more drunk our neighbors got. The style of music started with country and eventually faded into gangster rap. Fortunately the party ended at 7:30 and we honestly felt trapped in our room as the drunk neighbors were upset their music needed to end. Another scary thing is that they all, including a kid loaded into a car to drive somewhere for dinner. The next morning I was at least expecting an apology from the front desk staff at check out for all that we had gone through. Nothing was said. The usually talkative desk said nothing. I just assumed they were embarrassed and they should have been.

Friends_and_family Family

8/10

Excellent

15 Sep 2024

Carol

Staff was excellent. Rooms need a bit of work but overall great stay! Will stay again!

Leisure Pet

10/10

Exceptional

14 Sep 2024

Braden

We rented several rooms. Everything was fine, you can tell the hotel has been undergoing renovations to make it nicer. They still have some ways to go but I can say we will be back!

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

george

Everything was great

Leisure Friends

10/10

Exceptional

08 Sep 2024

April

Excellent management and staff. Will definitely stay again!

10/10

Exceptional

05 Sep 2024

Ellis

Room was super clean, spotless! Breakfast was good. Room amenities were excellent! When have you been offered a Comb or Toothbrush or Cotton Swabs as part of the Bathing items. Great Value for the Money!

Leisure Partner

8/10

Excellent

02 Sep 2024

Paul

Breakfast unimpressive and weak. Basically Waffles (are great when buttered, but alas not even margarine available), cold cereal, milk & orange drink.

Leisure Partner

4/10

Poor

01 Sep 2024

Jilaine

Very nice rooms and clean. TV didnt work properly, no one knew how to fix this type of tv settings, (no maintenance on a Saturday holiday weekend and all rooms full) after a very long day traveling looking forward to chill to tv (yes it sounds petty but its my pleasure i wanted to enjoy to wind down). Dissapointed in lack of detail to make sure everything ok for guests after previous check out or help.
The front office girl was sweet and i appreviate her effort and kindness but i was left deflated.

Business_and_leisure Family

6/10

Pleasant

28 Aug 2024

Dawn

Contrary to other reviews I had hot water. I had a tv remote and a comfy bed. My goodness where else could you stay for $59 a night. The front office was very cordial and always ask me if there was anything else that I ever needed every time that I went in there. You just have to ask! i like extra pillows , boom got them! they even offered a continental breakfast. For the price this place was perfect. thank you for the lovely bed and hospitality . PS, Dog friendly !!

Business Pet

10/10

Exceptional

24 Aug 2024

Ryan

The property manager was very helpful.
I highly recommend the place.

Leisure Family

6/10

Pleasant

22 Aug 2024

Alex

Room was very small and outdated

6/10

Pleasant

19 Aug 2024

Michelle

You get what you pay for.

You get what you pay for. It wasn’t the cleanest place I’ve stayed at, definitely needs some upgrades and some fresh paint. The only light in the room was a ridiculous color changing led light, no other lamps. We had to use the flashlight on our phone to see anything. The TV is really small and hung high on the wall next to the ceiling so it was hard to watch. The door does not have the extra lock, only the lock on the door handle. The window is right next to the door and didn’t seem secure. No blackout curtains. The room had a small refrigerator/freezer and microwave.
Breakfast was simple with pastries, cereal, toast and fruit cups.
Staff was nice and friendly and also thought the lighting was weird.
Overall it was just okay.

Partner

10/10

Exceptional

18 Aug 2024

cecil

Great stay for the price you pay, cant go wrong

6/10

Pleasant

13 Aug 2024

Daniel

Cheapest place in town. In need of remodel but clean.

Business_and_leisure Self