Name: Howard Johnson By Wyndham Springerville
Address: 242 East Main Street, Springerville, 85938, US

2/10

Poor

02 Jul 2026

Kelli

This property was old and super dirty. Our white socks were black within minutes of walking on the floor. The sheets has (assuming/hoping) food stains. The soda vending machine was broken. Our bathroom sink never stopped leaking so went through several towels on the floor. No one came to fix it. No apologies just kind of an oh well deal with it attitude. Will not be back.

Partner

2/10

Poor

11 Jun 2026

Lestryne

Hotel should be shut whilst refurbishing mess outside our door spray paint all over door bedroom handle came off in our hand no screws bathroom not plumbed correctly floor flooded. No breakfast all that was offered was coffee no apology and no bar or lounge as advertised. This should not be offered on your website and certain should not be paying the amount I did pay

Partner

2/10

Poor

24 Feb 2026

Rebecca

We booked this room 4 months in advance. Drove 5 hours to find out they closed the hotel for renovations. We never got a phone call no emails and now im trying to figure out how to get a refund. We called the managet he didnt care at all was rude. Absolutely horrible managrment.

Partner

10/10

Exceptional

16 Feb 2026

Ernest

Clean room, awesome staff!

4/10

Poor

27 Jan 2026

Holli

The entire hotel is undergoing major renovations and not a moment too soon! The room was not very clean (pet hair on everything I was wearing and I don't have a pet). The bathroom was moldy and so disgusting I was glad I didn't have to shower there. The floor of the room with the ice machine was flooded and I wasn't comfortable even using the ice. All the furniture from upper floors is on the balcony and the materials are taking up half the parking lot. If I had known about the on going renovation, I wouldn't have booked this room online.

Leisure Partner

4/10

Poor

24 Jan 2026

Berk

The rooms were in need of serious updating. the walls need repairs, baseboards were missing, bathroom tub drain was rusty and the surround was broken where the soap would go. It seemed they were doing some renovations but all we saw being worked on was changing oit mattresses. The bathroom door was way out of alignment and needed force to get it shut. Not what I expected with the Howard Johnson brand. I would not recommend staying here anytime soon.

foforce to get closed. but, not evy batter out

Partner

8/10

Excellent

24 Jan 2026

Soumyadip

It was cozy.

Leisure Friends

6/10

Pleasant

30 Dec 2025

Robyn

The room was spacious but, dated and dingy. I had to clean soap scum in the bathtub to use it. Full breakfast wasn’t quite full. We had to ask them to make more hot food. The coffee had no flavor because it was so watered down.

Partner

8/10

Excellent

16 Dec 2025

BRADLEY

The ac kept the room warm and comfortable. I like a firm mattress but this mattress was as firm as a sleeping on a wood floor. Could not take a shower because the hot water turned cold at the shower head. Also, the hot water faucet would not shut off. The hotel is in a severe need for a renovation.

Self

2/10

Poor

13 Dec 2025

Cindy

When I was in the shower the hot water kept turning off, then the cold water turned off and I was scalded.

Friends_and_family Family

8/10

Excellent

09 Dec 2025

William

Affordable, comfortable and convenient! Will stay again

Friends_and_family Friends

10/10

Exceptional

25 Nov 2025

Alicia

The room was clean and staff was friendly and helpful

Friends_and_family Family

2/10

Poor

22 Oct 2025

Gonzalo

La tina del baño muy fea se movia y salia un olor a caño

Business

8/10

Excellent

19 Oct 2025

Alicia

Parking was good. Air works well

Friends_and_family Family

10/10

Exceptional

18 Oct 2025

David

They were skimpy on the breakfast and the parking lot could have been a little cleaner. The room was spotless clean and comfortable.The bed and the pillows were so soft. For the price I will stay there again next time I am in the area.

Leisure Self

8/10

Excellent

07 Oct 2025

Angela

Bath tub had stains and rust. Very disgusting

Friends_and_family Family

4/10

Poor

05 Oct 2025

Kristi

The positive is the bedding was clean. The negatives - run down, water stained shower and sink. Bathroom door wouldn't close, GFI outlets didn't work. Grime in the corners of the floor. Room key access was faulty. Ice machine out of order. Pleasant staff was a real plus!

Leisure Partner

2/10

Poor

02 Oct 2025

Robert

breakfast: cold eggs, kid's only cereals, even the foil katsup packets were stuck together. the bath sink took 5 seconds to fill a drink cup. the shower was powerful, but the drain was defective, so you had 3in. of water in the tub with you before you finished.
take your money someplace else; any place else

Friends_and_family Friends

2/10

Poor

01 Oct 2025

Linda

TV didn’t work. No shower curtain on handicapp shower stall and water was all over the bathroom making the floor dangerously slippery. Not impressed with night clerk. Breakfast was just ok…

Partner

4/10

Poor

30 Sep 2025

Herbert

The Room was old. Paint was discollered furniture drawers stuck, shower leaked, sink leaked lighting was low. Beds were OK but quilt quilt was stained. The breakfast had minimal options. The staff was very friendly and helpfull but could nt resolve all the issues with the room. They say redecoration at the motel was ongoing and we had one of the old rooms.

Partner

10/10

Exceptional

14 Sep 2025

John

Good value, friendly staff, plenty of parking, close to restaurants, good center for day trips

Leisure Friends

10/10

Exceptional

03 Sep 2025

Levi

Great for families or small groups!

Business_and_leisure Friends

4/10

Poor

31 Aug 2025

Diane

Besides the front desk girl being sweet & helpful, this property is old and very tired for the expense! I wouldn’t walk barefoot on the carpet due to stains and wear. The toilet seat was very small and squishy which was a huge turn-off for me and I’m small, can’t imagine a large person dealing with it. Felt unsanitary and after a full day of driving we were very disappointed.

Leisure Partner

2/10

Poor

29 Aug 2025

Edgar

It was disgusting, the floors and blackened soot. I will never stay at this location again! And will be asking for a full refund and giving my videos to the health department department!

6/10

Pleasant

28 Aug 2025

Craig

Dirty carpet, had to request paper products. Room was ready but had to pay an early check in fee 1 hour before established check in time !!

10/10

Exceptional

21 Aug 2025

Dennis L

Needed a room in springerville and this was one we were familiar with and across the street from a restaurant.

Leisure Partner

6/10

Pleasant

03 Aug 2025

Pennie

So so

It needs insulation around the door to keep cool air in the room. They need more parking where you go to rooms. Sink was clogged. So so

Friends_and_family Family

4/10

Poor

27 Jul 2025

Herman

It was okay i got charged twice for my room witch put my bank account in the hole. Asked front desk about it he said no we only charged once them called me later and said yes we charged you twice. I had to borrow money to get home. The breakfast wasn't good no syrup for the waffles,eggs were not good.

Friends_and_family Friends

2/10

Poor

23 Jul 2025

marie

The bathroom is dirty. The carpet is disgusting. The entire place should be torn down and rebuilt.

Business Family

4/10

Poor

18 Jul 2025

Richard

Unfortunately, the property is dated and not very clean, but not many other choices in the area.

Leisure Friends

4/10

Poor

06 Jul 2025

KEN

We expected more from Wyndham. The parking lot and walkways are littered and dirty, the room (recently refurbished, we were told) is in need of paint, furniture and a general scrubbing. The sink drain was slow so I pulled up the pop-up plug and found a huge hair ball, which I removed with a rolled up ball of toilet paper and threw in a garbage can outside our door due to the smell (another bit of tackiness, that garbage can.) Overall a less than stellar experience.

Leisure Family

6/10

Pleasant

06 Jul 2025

Laura

This hotel is 60+years old. Bathrooms need to be upgraded. Carpet needs to be upgraded to solid surface flooring.
Beds are very hard.
Was fairly clean. Manager was helpful and friendly.
Full breakfast was average. No yogurt or fresh fruit.

Leisure Pet

8/10

Excellent

28 Jun 2025

F.

We were there for the Greer Days Event.The motel is very dated and in need of renovation. The tub/shower had used shampoo & conditioner left behind and faucet was dripping. We were kinda grossed out. We were not at that point planning to use the tub/shower anyways. The staff more than made up for the bathroom condition with friendly professional service. We did end up using the tub/shower the day before we left and we haven't contracted any diseases or died. The provided breakfast items were decent quality and plentiful. The manager informed us that they will be performing a full renovation in the near future. If we come back next year and are not staying in Greer we will definitely give it another look.

Leisure Partner

6/10

Pleasant

22 Jun 2025

Salvador

The property needs an update.

Business

10/10

Exceptional

31 May 2025

Clarence

Great service

The host that checked us in was absolutely amazing! She made sure to give us great service! Both days!

Business

2/10

Poor

27 May 2025

Paul

Don't do it...

Cleaning staff came into my room at 0650 in the morning and woke me up. I was on vacation. Not acceptable for service industry. No do not disturb sign in room or at front desk. Will not be back.

Self

6/10

Pleasant

11 May 2025

Robert B.

Our room was not clean, there was no shower curtain and only 1 towel in the bathroom, and the floor and the toilet were filthy. We did call the front desk and they offered to switch us to a new room the next day. I asked for cleaning supplies and I cleaned the room myself. The next day the weekend cleaning lady did a good job of cleaning our room while we were out. Hotel is very run down. We could deal with them remodeling, however it was filthy. Staff was very nice though, they did not offer a discount which we think should have been offered.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Jeremy

Room was great and so was price. Close to dinning

Business Family

10/10

Exceptional

07 Apr 2025

Steve

Better than expected

The front desk was friendly and professional. The room looked brand new. Continental breakfast was very good. For the price it was a lot of hotel.

Self

10/10

Exceptional

06 Apr 2025

Valerie

Clean

Very clean and well stocked. Friendly staff and good breakfast.

Partner

4/10

Poor

23 Mar 2025

Robert

Not a good experience.

The room was not clean at all and there was no hot water. It was very noisy too. I will not stay there again when I return on business.

Business

8/10

Excellent

13 Mar 2025

ronald

I stayed here during a round trip, coming and going one night each way. The first night the manager kindly offered me a ground floor room, but the second time he told me there was not one available so I stayed on the 2nd floor. Both rooms were identical, clean and nicely remodeled.
Only the bath/shower areas were old. The heating worked well and everything else worked fine. The hot breakfast was a nice treat, although the coffee was weak.

Leisure Self

6/10

Pleasant

13 Mar 2025

LAURA

Primarily, this is a “has been” motel. There’s couple of small pictures on the wall that were non descript. The thing that bothered me most was the lack of adequate lighting. There was one lamp by the bed that did not cast enough light for reading. There was another lamp across the room, but no nightstand to put it on. There were wall sconces on the wall opposing of the door that didn’t remedy the light problem.

6/10

Pleasant

12 Mar 2025

Kathy

plumber needed

The beds were very comfortable but the plumbing needs HELP.

Friends_and_family Family

10/10

Exceptional

11 Mar 2025

John

Entire stay

Leisure Family

10/10

Exceptional

05 Mar 2025

samantha

After several days of hiking & camping in New Mexico, in early march (it got down to 19° at night) I really wanted a hot bath, a soft bed & a heated room to sleep in & boy, did I surprise even myself with this find! (And it gave me an excuse to check out Arizona !) I wasnt expecting much more than the basics when I booked, the room prices were surprisingly low & so I booked the king bed suite, the tub has jets! My sore muscles rejoice! And the room is absolutely adorable, the fishing theme & decor were very nice- an outdorsy vibe I appreciated since Id chickened out on that 3rd night of camping the suite is surprisingly large, a comfy couch & multiple chairs, lamps with softer lighting- there is also a separate walk-in shower & they provided plenty of clean!

Self

10/10

Exceptional

27 Feb 2025

Rebecca

Second time here. No issues. We stayed in the king suite. Would stay again.

Leisure Family

10/10

Exceptional

26 Feb 2025

Bonnie

Nice Hotel

Hotel is beginning some renovation work. Staff was courteous, professional and friendly. The advance check in and check out from my phone was super easy. The complimentary breakfast was good and several options were available. We would definitely stay here again.

Partner

6/10

Pleasant

25 Feb 2025

Ernest

It was ok

It was ok. They missed someone else's garbage in the bathroom. I already had to be given another room since the first one had dirty bedding

2/10

Poor

04 Feb 2025

nick

Toilet and sin were disgusting, toilet ran all night long. Room is severely outdated.

Leisure Self

6/10

Pleasant

24 Jan 2025

Daniel

Rest room was dirty. No bedside lamps.

Business Self

4/10

Poor

18 Jan 2025

FLORENCE

Disgust and disappointment

The only reason that I didn't give an overall 1 is because the bed was very comfortable. The bathroom was dirty with the bath mat along with a bar of soap were laying on the floor behind the toilet. TV didn't work so, finally figured out that it wasn't plugged in. There was a 800 lb piece of furniture in front of the plug. Finally were able to plug tv in. There was what appeared to be dried blood on wall outside of bathroom. 1/2\" gap under door and, since it was 9 degrees outside we some pillows at bottom of door. It was surprising and not what I would expect from Howard Johnson or Wyndham. Should have stayed at Best Western.

Partner

6/10

Pleasant

15 Jan 2025

Richard

Iw was an OK stay. Check-in was a snap but it was 8 degrees out and the room had zero heat on. The heating unit took a good two hours to bring the temp to tolerable levels. The hot breakfast was sussodely served from 6-9 a.m. At 7:15, there was no coffee, the hot items were completely gone. only option was a bagel, a small pre-packaged fruit cup or a miniature muffin. No one as around to see if anything was coming. We were back an hour later. No change. Very disappointing.

Business Family

4/10

Poor

05 Jan 2025

Monterey

Needs a major overhaul.

8/10

Excellent

05 Jan 2025

Julie

Convenient for a quick stop

Leisure Friends

10/10

Exceptional

02 Jan 2025

Elisa

The suites at this property are Hidden gems.

Leisure Partner

6/10

Pleasant

30 Dec 2024

Mark

Too noisy. I could hear everything outside. Too much light in the room. Good price. Good breakfast.

Leisure Family

2/10

Poor

28 Dec 2024

Stephen

After being on the road for two days, I was in desperate need of a bed and some rest. What I got was a horrible check-in experience.

You initially put me in a room that was at the end of a hallway where all the rooms around me were under construction and I did not feel safe at the end of a renovation hallway.

The second room you moved me to had no electricity.

Finally the owner put me in a handicap accessible room that was good enough.

I’ll look elsewhere for accommodations in the future.

Leisure Self

8/10

Excellent

22 Dec 2024

Verified traveler

Great

Friends_and_family Family

10/10

Exceptional

18 Dec 2024

Padraic

Awesome room

It was a cozy intimate room that we really enjoyed, we made use of the large tub and the huge bed was super comfy. Over all, a good place to stay in my opinion

Partner

10/10

Exceptional

14 Dec 2024

Melanie

Clean, comfortable, great price.

We had the Keihne suite. The room is everything it's picture online shows and more. Very clean and spacious. Lots of room for sitting and luggage. Breakfast was good with a lot of options. Staff was very friendly and helpful. Will definitely stay again.

Partner

10/10

Exceptional

09 Dec 2024

Neal

Christmas light parade getaway

My wife and I made a trip to Sprinerville AZ for their Christmas celebration weekend. Our room at Howard Johnson's was awesome. Very spacious suite with whirlpool tub. We frequent the Springerville area often and look forward to our next stay.

Partner

10/10

Exceptional

09 Dec 2024

Verified traveler

It was a very comfortable and relaxing stay. The staff were great and the room was immaculate. Will definitely stay there again.

Friends_and_family Family

2/10

Poor

20 Nov 2024

AP

What a dump

Simply the biggest dump I have ever stayed in (I'm 66 and have traveled my entire life). Avoid this place. Stay in Greer.

Partner

2/10

Poor

28 Oct 2024

Denice

I arrived early and they wanted to charged me $20 to check in early so I just said I would come back later and then I came back and I had to wait almost an hour before my room was ready!! This is the worst hotel I have ever stayed in and will never stay here again 🙃 not worth $100 for this terrible room!!

Business Self

8/10

Excellent

25 Oct 2024

Ryan

Overall good place to stay. Great customer service and super helpful staff 1) wish there was a second latch on the door near the top 2) faucet in bathroom, water was coming out in small amounts.

Business_and_leisure Self

8/10

Excellent

12 Oct 2024

Patrick

It works for a place to crash for the night

Was a last minute book. Staff was s friendly. Facility was clean. Basically a motel 6 type setup. Parking lot view, brightly lit curtains let in a lot of light at night. Can hear most neighbors around.

Was inexpensive and felt safe.

Partner

4/10

Poor

10 Oct 2024

Stanley

Not a Good Bet

No shower curtain, no useable coffee pot, dirty fridge. But the bed was very comfortable.

Friends_and_family Family

4/10

Poor

09 Oct 2024

Kenneth

Staff was nice.

8/10

Excellent

29 Sep 2024

Kevin

It was fine, needs to updated

Self

6/10

Pleasant

20 Sep 2024

Melissa

Room was right by the street - noisy - there were so many other rooms available. Front door was stuck, had to call the front desk for help. The toilet wouldn't flush at night. The air conditioner was loud needs maintenance or replaced.

Business Self

10/10

Exceptional

13 Sep 2024

Amy

But in all fairness I think there were a large group of linemen staying.

Business

6/10

Pleasant

01 Sep 2024

Renee

You get what you pay for! $100 got us a decent night sleep but no hot shower. 2 day stay and no hot water to shower with. Was told that “Everyone must have been using it at the same time”

It provided a roof over our heads while we needed it so the room served it’s purpose

Leisure Family

4/10

Poor

14 Aug 2024

Keith

Got there an hour early and wanted to check in. Was charged $20.00 for early check in. There were no cars in the lot. Many rooms were ready. That $20.00 was GREED. Not a way to show people they are welcome.

Leisure Partner

6/10

Pleasant

04 Aug 2024

Verified traveler

What can I say…

Average experience. The room was a little on the dirty side. Honestly not sure if the sheets had been changed because they did not appear tight on the bed and seemed like they hadn’t been changed. The carpet seemed like it hadn’t been vacuumed and the bathroom was dated and not very clean. The room would have been acceptable if it was around $50, but it was double that.

Self

8/10

Excellent

04 Aug 2024

kathy

We had a great stay. Unsure why all the negative reviews. Friendly, nice room , only thing was coffee pot needed clean. Other than that it was a fine place to lay my head for the night.

Leisure

10/10

Exceptional

30 Jul 2024

Dawn

nothing to add

4/10

Poor

29 Jul 2024

David

Will Not Be Coming Again

Staff was kind. Room was smelly and not well cleaned. The bathroom was full of smashed insects. There was no parking available in the main lot whatsoever, so we had to park in the back of the hotel on a side street (basically an alley).

Friends_and_family Family

2/10

Poor

29 Jul 2024

Verified traveler

DIRTY

The place was filthy. Thick dust everywhere, dirty sheets, hadn't been vacuumed, the carpet was sticky, the bathroom floor hadn't been swept or mopped the toilet was extremely dirty, the bath tub was full of dirt and there were bed bugs.

Self

10/10

Exceptional

26 Jul 2024

Laird

Courtious front desk and service, good breakfast, safe and secure stay.

10/10

Exceptional

20 Jul 2024

Joseph

Had a great time for a relaxing weekend getaway, we loved that it was pet friendly. We be back

Leisure Pet

4/10

Poor

12 Jul 2024

Karen

Breakfast was good. Rooms were dirty and needs updated

Leisure Family

8/10

Excellent

08 Jul 2024

Rebecca

Na

4/10

Poor

29 Jun 2024

Jayson

Breakfast area seems like it doubles as a bar or party room. Pretty unique.

Leisure Partner

10/10

Exceptional

23 Jun 2024

joe

Well 1st the T.V. There was no signal ( no t.v. Stations existed ) We didn’t care because we were on our phones mostly anyway (2), there wasn’t a WiFi password given either , again we didn’t care due to cell signal was good anyway . We didn’t bother asking front desk , but only to reprogram one of our keys , and then no issues . I asked the cleaning girl for extra coffee packs while she was just at the next room knocking on the door . Very nice , gave my extras plus creamer/ sugar packs .and again no issues . I was hesitant on booking due to being so affordable , but I will be staying here again . It’s a place to rest after exploring the area, and there’s plenty to see and do .

Leisure Partner

4/10

Poor

23 Jun 2024

Treena

Non smoking room that smelled like old cigarette smoke.

Leisure Family

4/10

Poor

20 Jun 2024

kent

THE BED WAS NOT LEVEL -TOILET WAS NOT LEVEL -BATHROOM LIGHT AND MIRROR WERE CHEST LEVEL.BREAKFAST WAS OK IF YOU ARE INTO COLD CEREAL . NO NAPKINS NO GRAVEY NO FORKS DRY BREAD .THE STAFF COULDNT SPEAK ENGLISH!

Leisure Family

4/10

Poor

26 May 2024

Angela

No remote in the room. The water was dripping in the tub all night. The breakfast was gross.

Leisure Family_with_children

2/10

Poor

24 May 2024

Steve

Our rooms were dark, and my son’s in particular was dank, and the walls had discoloration, I think from water damage. The general condition of the motel is run down and it looked like low-cost housing. We spent about an hour in our rooms and then beat it to Grants NM where we found better lodging that didn’t make us worry about pests. No refund given, and I hope we get our deposit back. We actually used nothing in the rooms.

Leisure Family

4/10

Poor

03 May 2024

jim

The bed was a complete piece of garbage. The light outside the room was so bright, and the curtains so frail, the room was lit up like day light. We have been stayat the hotel for years, weare very disappointed in the conditions now. We will fimd other lodging from now on.

Partner

10/10

Exceptional

28 Apr 2024

Tammy

Very quiet and close to restaurants and a activities.

Leisure Family

6/10

Pleasant

28 Apr 2024

Louanne L

Great complimentary breakfast

Leisure Partner

2/10

Poor

22 Apr 2024

lawrence

Run down and dishonest administration.

Leisure Partner

8/10

Excellent

16 Apr 2024

Loretta

A pleasant and quiet stay.

My room was very clean, floors, restroom, bed..

Self

6/10

Pleasant

03 Apr 2024

Laura

The beds were comfortable. The warm water was ample. The bathroom was a bit worn out. The laundry facilities were poor. One machine was out of order, another was unhooked from water and the third kept beeping at every attempt to pay. At least a half empty beer bottle was provided.

Leisure

10/10

Exceptional

25 Mar 2024

Barbara

staff was great and super helpful would stay again

Family

8/10

Excellent

16 Mar 2024

charles

Nice new bar.

Family

10/10

Exceptional

05 Feb 2024

Eden

Clean. A good complimentary breakfast. Quiet

Leisure

8/10

Excellent

06 Dec 2023

CLIFTON

Every thing was good

8/10

Excellent

27 Oct 2023

Mary

Thanks for letting us have our pets there.

Leisure Family

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