Name: Aspen Innsuites Flagstaff
Address: 1008 E Route 66, Flagstaff, 86001, US

10/10

Exceptional

02 Aug 2026

Samantha

The guest service man checked me in was very nice

10/10

Exceptional

02 Aug 2026

ana

Central and close to everything

10/10

Exceptional

02 Aug 2026

Cherron

Rooms are clean. Nice to have a fridge. Beds and pillows are clean and comfortable. Checking in and out is quick and easy.

8/10

Excellent

01 Aug 2026

Jacqueline

Overall very good. Refrigerator not working, stained hand towel and no street maps if Flagstaff available.
But the beds and room were very clean and comfortable and coffee was good.
Quiet property. Very nice.
I'll be back.

10/10

Exceptional

01 Aug 2026

Ashley

AC worked well but laundry machine did not work. Had to take clothes elsewhere. Staff was friendly. Had pool available and lots of parking

10/10

Exceptional

01 Aug 2026

Jessica

Love this hotel, early check in with no fee. Late check out with no fee. Super comfortable beds, amazing shower, and an 8ft deep pool. Cheap laundry on site overall affordable and one of my favorite stays in flagstaff.

10/10

Exceptional

31 Jul 2026

Samantha

Room was clean bed comfortable just bathroom sink drain was slow draining clogged

6/10

Pleasant

31 Jul 2026

Devin

Everything was perfect, customer service was great, however, when I woke up in the morning, I was covered in bug bites, NOT bedbugs. I want to clarify, just spider bites.

8/10

Excellent

31 Jul 2026

Devon

Needed a place for our son and his girlfriend to stay while they were waiting for their apartment to be ready for move in. This was affordable and they said everything was fine. We weren't expecting luxury at this price, but we wanted them to be somewhere safe and clean. This fit the bill and we appreciated having this option.

10/10

Exceptional

28 Jul 2026

Arieh

The rooms have coffee! The shower is fantastic! It is in a fabulous location. Check in was a breeze! It is everything a hotel should be and more!
It was very enjoyable to stay at.

4/10

Poor

28 Jul 2026

Kimberly

We were not happy at all with our stay from the minute we walked in to the “Lobby” for check in. It felt like a very cheap virtual doctors office. THere was plexiglass everywhere, not furniture, one man behind the plexiglass helping someone and a remote person talking on a screen with a thick accent we could not understand.

The pillows were stained and inside out with no protector over the actual pillow. The toilet wobbled when we sat on it and it was just poorly constructed.

The beds were comfortable when we finally laced down and tried to not think of if it was clean.

10/10

Exceptional

27 Jul 2026

Kailey

Stay at this hotel every time we visit flagstaff it’s amazing has a room that accommodates our big family

10/10

Exceptional

27 Jul 2026

emily

GREAT STAY!!! Everything was GREAT!

10/10

Exceptional

27 Jul 2026

Curtis

The staff was very helpful and friendly

10/10

Exceptional

27 Jul 2026

Jerome

Clean place, very convenient to I-40 and gas stations and restaurants. Nice little family place with laundry, pool, and not too big.

Family

8/10

Excellent

26 Jul 2026

savannah wolf-

Small Clean room, friendly staff, budget friendly overall, no issues
One thing I will say it’s close to the train tracks which is loud at times

2/10

Poor

26 Jul 2026

Bailey

Horrible and disgusting. There were dead insects that looked like tics. I would NEVER stay nor recommend to anyone

4/10

Poor

26 Jul 2026

Donald

Room had a seriously funky smell and AC only partially worked. Entire property looks run down and poorly maintained. Shower ended up making entire bathroom floor wet. Checked in for 3 only supplied 2 towels. Exorbitant price for a pet but advertised pet friendly. Booked based on ratings but was very disappointed!

10/10

Exceptional

26 Jul 2026

Traci

The rooms were clean. The bathroom was clean. And the beds were comfy.

2/10

Poor

26 Jul 2026

Qais

Well, the suit was not clean properly I need to update. It’s too tiny and so humid inside.

8/10

Excellent

25 Jul 2026

Mark

Location is great. On Route 66. 1 mile from downtown Flagstaff. Close to Buffalo Park. I brought a mountain bike and road to both destinations. Great trails at Buffalo Park.
I had a suite. The room size was large. The beds comfortable. The problem was the attention to cleaning detail was not great. Some cob webs and small stains on the wall. The worst part was the internet was horrible. It kept buffering when trying to watch something on Youtube or even getting emails. The staff offered to move me to a different room but I declined. I not sure I would stay again if the internet is a problem.

6/10

Pleasant

25 Jul 2026

REIKO

お部屋は清潔ではありましたが、狭くて、チェアも一人分しかなくて、何かと不便でした。また、シャワーのお湯の温度が十分ではなく、シャワーを十分に楽しめませんでした。タブもなかったので残念でした。

10/10

Exceptional

24 Jul 2026

Martha

the air conditioning was fine except for the sound you got when you put cards in your bicycle tires

10/10

Exceptional

24 Jul 2026

Robert

Fantastic stay, so clean! Only issue was they seemed to kinda run out of hot water.

2/10

Poor

23 Jul 2026

Jorge

Bed bugs, not king beds, Never stay at that place.

10/10

Exceptional

21 Jul 2026

Darrin

Everything!

Self

10/10

Exceptional

20 Jul 2026

Drew

The room was clean and updated and so was the bathroom. I definitely will stay here again!

Partner

10/10

Exceptional

19 Jul 2026

Traci

Friendly crust service. Clean room and air conditioning. We enjoyed our stay. Nice place on historic Route 66!

Friends_and_family Family

2/10

Poor

17 Jul 2026

Kamryn

I stayed here for a work trip and was very disappointed. The room looked nothing like the photos online. It felt old, run-down, and honestly unsanitary.

The bed was broken on one side and slumped down whenever you laid on it, making it uncomfortable to sleep. The bathroom floors were dirty, the carpet was stained, and the paint on the walls was chipped and peeling. The biggest concern was finding hair on the pillows, which made us question how well the room had been cleaned before we arrived.

I was so uncomfortable with the cleanliness that I slept on a towel I had in my car because I didn’t want to sleep directly on the sheets. We ended up checking out a full day early and didn’t even stay for our second night because we no longer felt comfortable staying there.

Overall, the room did not feel clean or well maintained, and it was nowhere close to what was advertised. Unfortunately, I would not stay here again or recommend it to others.

Partner

8/10

Excellent

16 Jul 2026

JEFF

The staff were helpful and the room was clean.

Self

8/10

Excellent

15 Jul 2026

Sandra

rooms have exterior doors, due

10/10

Exceptional

15 Jul 2026

Jessica

Price was good, was clean.

Partner

10/10

Exceptional

15 Jul 2026

Edwin B.

Good room

Self

10/10

Exceptional

14 Jul 2026

Tim

I love the Hot tub option! I love the views from the ridge. The staff are warm and friendly. I got stranded with out a car and they were very accommodating!

Pet

8/10

Excellent

12 Jul 2026

Randall

The place exceeded expectations

Self

4/10

Poor

12 Jul 2026

Cheryl

Room… surfaces in bedroom were not clean. There were only two towels, one washcloth, and one hand towel to accommodate 4 people… luckily we only had two. Chair seat in bedroom was soiled to say the least. Sheets didn’t fit mattresses at all

Friends

10/10

Exceptional

11 Jul 2026

Serhii

ok

8/10

Excellent

11 Jul 2026

Madan

Air conditioning gave more noise!

Family_with_children

6/10

Pleasant

11 Jul 2026

Derek

No hot water

8/10

Excellent

11 Jul 2026

Jane

Good price. Clean room. Comfy bed. Staff friendly. Bath could use a couple cosmetic updates but nothing that impacted the function. Easy to find.

Partner

10/10

Exceptional

11 Jul 2026

Diane

I was traveling with two medical alert-support dogs. The accommodations were perfect. Ground level near pet area. Would highly recommend!

8/10

Excellent

11 Jul 2026

Elizabeth

Property was clean and a good place to stay overnight. It was within driving distance of food and entertainment. The sidewalk concrete was potted and in need of repair.

Family

10/10

Exceptional

09 Jul 2026

Alicia

Hotel.toom was nice check in was a little rough but was an ok experience

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

james

They probably was well maintained the service desk is excellent specially Monday or Tuesday through Friday she is awesome

Partner

8/10

Excellent

07 Jul 2026

Joan

I had a very pleasant stay. Staff was professional and helpful. My room #243, had 2 issues that could use some attention. The a/c was very noisy and the toilet was not secured and rocked. But I would stay here again. Clean with a great price.

10/10

Exceptional

07 Jul 2026

Liana

Great room with lots of room. Fairly updated. The pool was actually heated so that was a huge plus!! We will return again. Only downside was the hotel states that they have breakfast but it was clear they did not have that option.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Akiko

We booked the Suite room for the family of 4. It was great. The town were not that attractive.

Family

2/10

Poor

06 Jul 2026

Dana

The fact that Expedia advert

10/10

Exceptional

06 Jul 2026

John

Charging outlets were too loose, and didn’t make sufficient contact for recharging phone or accessories. OLD and need to be replaced.

Staff was friendly and accommodating. Would stay again.

Self

6/10

Pleasant

04 Jul 2026

Kevin

Strange room layout, dated and poorly maintained fixtures and spaces.

Family_with_children

6/10

Pleasant

04 Jul 2026

Guadalupe

For the price that we paid was okay, however, I believe it should be maintained more. We had to ask for a different room due to the mini fridge not working, and the second room that we got had a bathroom that did not look like it was cleaned properly. There was a lot of hair wrapped around the shampoo and conditioner bottles. The chairs were very worn looking and torn.

Family_with_children

10/10

Exceptional

04 Jul 2026

Sonny

The pool was great. Plenty of room in the bathroom and shower. Clean sheets and great bed.
Location near downtown was very convenient. For the cost, we were very satisfied.

Friends_and_family Friends

8/10

Excellent

03 Jul 2026

Elias

Clean room and comfy bed. Only thing Is the hotel room smell that plagues most hotels.

Partner

10/10

Exceptional

02 Jul 2026

Eric

Relaxing!

10/10

Exceptional

02 Jul 2026

Clai

Good location and decent property-it has been renovated and the beds were super comfortable -

Friends_and_family Family

8/10

Excellent

02 Jul 2026

Chase

The shower was bomb

Family_with_children

8/10

Excellent

01 Jul 2026

Vance

Close to I -40. Good bed.

Friends

8/10

Excellent

01 Jul 2026

Francisco G

We need a hot tub

Partner

6/10

Pleasant

30 Jun 2026

Jake

It was mid.

Family

2/10

Poor

30 Jun 2026

Jesus

Most uncomfortable beds. The room is so noisy the pipes in the walls or something made a banging noise all night. Staff was not helpful at all and couldn’t do anything. Never staying in this place again!!

Family_with_children

6/10

Pleasant

29 Jun 2026

Jennafer

They do not disclose a fee for your animals until check in rooms are kind of small for the price.

8/10

Excellent

29 Jun 2026

Donald

No suggestions, except that the sign stating that management is not responsible for any damages to vehicles parked there is a bit of a downer.

Family

10/10

Exceptional

29 Jun 2026

Richard

Room was a little old and worn but clean and that's what matters. Beautiful view of one of my favorite towns.

Pet

8/10

Excellent

29 Jun 2026

Sheri

While not perfect, this hotel did a nice job with the decor...nice pictures of Aspen trees on the walls. The air conditioning worked extremely well...very important to me. Most hotels have dim rooms that make it hard to read even when all of the lights are on. This room had lots of light...another big one for me. Water pressure was great and plenty of hot water. We didn't use the pool, but I saw someone brushing it down each morning. A good sign.

Partner

10/10

Exceptional

28 Jun 2026

Natasha

older hotel, nicely remodeled with good ventilation

Self

4/10

Poor

27 Jun 2026

Andy

Checked in via onsite machine. No one there to greet us. Hotel room smelt of weed. The bathroom shower tile was moldy. The shower head clearly wasn’t finished and just sticking out of roof. The bathroom cabinet had zero space for anything and the side of it was peeling off from condensation. Carpet was coming off the side paneling. Hotel mini fridge made a loud humming sound all night. Train next to hotel ran multiple times so sleep was disrupted plenty of times.

Family_with_children

8/10

Excellent

27 Jun 2026

Diane

We stayed at Hotel Aspen twice during our vacation. Once at the beginning of our trip and once on our way home. It was reasonably priced and the bed was comfortable. The room was dated but clean. We didn't use the pool, but others were enjoying it. No breakfast but there was a Keurig machine in the room. I would stay here again because it was an easy walk into downtown.

Partner

10/10

Exceptional

26 Jun 2026

Edward

Great place to stay. Bed was comfortable

10/10

Exceptional

24 Jun 2026

Myron

Everything was perfect!!!

Partner

10/10

Exceptional

23 Jun 2026

Shannon

We needed a pit stop for the night before going to the Grand Canyon. Not only did we fall in love with Flagstaff, but we were super happy with this hotel choice as well. The price was great. The rooms were clean. The beds were comfortable. The water was hot.... And the Wi-Fi worked.

The only thing I would recommend to travelers is to bring a shower cap because the shower head is in the center of the ceiling in the middle of the shower. Hard to avoid getting your hair wet.

Other than that I would absolutely recommend it and stay again

Friends_and_family Family

6/10

Pleasant

23 Jun 2026

Emily

This place is really run down, but the bed is comfortable (not the pillows, they are flat and lumpy) and the staff was nice. It was cheap, so I wasn’t expecting much, but it was still pretty disappointing. The latch lock on the door didn’t align right because there was a pretty large gap in the door, which allowed all the noise to come in too. It took a little finessing to get it to lock and I couldn’t really sleep very well because of the noise. I heard someone coughing outside and it sounded like they were standing over my bed. It felt dirty. If all you want is a cheap place to rest, this does the job, but you will hate spending time in the room when your eyes are open.

Family_with_children

10/10

Exceptional

22 Jun 2026

Michelle

Love it

2/10

Poor

22 Jun 2026

Amanda

I am not sure how this place has such a good rating- my experience was very weird. The photos for the single king bed rooms are inaccurate, the bathrooms were not remodeled and had no towel racks. The first room, we didn't have enough towels, and when my husband tried opening the bathroom cabinet to look, the door fell off. Later that evening, we realized that the deadbolt didn't work. Only one of the ceiling lights had a bulb, and it ended up flickering all night long while turned off. The next morning, my husband discovered that the only chair in the room was soaking wet after he sat in it. At this point, I requested a room in better shape. We packed all of our belongings and came back to our new room in the late afternoon. The shower curtain in the new room had several visible dirt stains. I requested a new shower curtain the following morning. We left for the day around 11 am and when we returned around 4 pm, the door to our room (directly to the outside) was wide open. Thankfully nothing was taken, but the front desk staff seemed unconcerned when I let them know. They refused to offer any refund for this stay. Finally, the morning of checkout, someone started knocking on our door 2 hours before checkout time and then actually opened our door before identifying that they were from housekeeping. The motel does not offer daily housekeeping or have do not disturb signs. Check other sites for reviews- I highly recommend staying elsewhere- NOT clean or safe!

Partner

10/10

Exceptional

22 Jun 2026

Iceis

This was a last-minute booking after I decided to leave another property, and it turned out to be exactly what I needed. The room was quiet, clean, and comfortable, allowing me to get a great night's sleep. The bed was especially comfortable, which made a big difference after a long day.

The front desk staff were friendly, helpful, and accommodating throughout my stay. Their professionalism and excellent customer service made the experience even better.

Overall, I was very pleased with my stay and would definitely choose this property again in the future. Highly recommended.

Partner

2/10

Poor

22 Jun 2026

Dawn

The pictures are absolutely not what the property actually looks like. Everything is in such poor shape and not clean. We didn’t even end up staying the night and decided to go elsewhere. Furniture is worn and stains on pillowcases. I would not recommend this place again.

Friends_and_family Family

8/10

Excellent

21 Jun 2026

marina

I had to check in using kiosk with a live against on the other end. It was nearly impossible to understand his accent and to even hear him with all the background noise of other patrons checking in with a live person. The echo In the lobby didn’t help either. We had to walk back down the hill to ask for more towels- 4 people in the room and only 3 towels & then again to ask for more toilet paper. The tvs in either room glitched so bad you couldn’t watch them.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Michelle

This place is awesome Clean most importantly, comfortable and great amenities. Nice towels, clean pool and. Just lovely and a great value too.

Partner

6/10

Pleasant

21 Jun 2026

Nicholas

This is obviously an affordable motel but it used to have some mountain charm.

The new owners committed a crime with the lime green paint, weird blue and futuristic decor, the virtual agent, and the landlord special makeovers which just look like painted over dust and bugs.

It’s gross and no charm anymore.

4/10

Poor

21 Jun 2026

Emily

Room smelled badly of smoke. We asked for a refund so I could leave because I have asthma and they said they could only upgrade us. The new room had cigarette butts all outside the door and smelled just as badly. We only ended up staying one night and left our reservation early.

Partner

10/10

Exceptional

20 Jun 2026

Major

All I got to say is \"there's a reason why I picked this hotel for a second time.\"

Self

10/10

Exceptional

19 Jun 2026

James

Excellent. Would stay again and recommend!

2/10

Poor

19 Jun 2026

Kevinn

The room smelled like pet feces and cigarettes. Otherwise, the bed was comfortable and staff at check in was nice.

Partner

10/10

Exceptional

19 Jun 2026

John

The room was very clean and staff very helpful and friendly. Air conditioning was excellent which added to the comfort of the room.

Partner

8/10

Excellent

18 Jun 2026

Amy

Great price, very comfortable beds.

Family

10/10

Exceptional

17 Jun 2026

Nathan

Staff was polite and helpful. The parking was a little bit of an issue but that’s because the hotel was having renovations done so part of the parking lot was closed off. Other than that it was a perfect fit for our trip. Close to downtown and the highway. It had easy access to amenities and is a great place to rest your feet and get some rest.

Partner

10/10

Exceptional

17 Jun 2026

Lisa

Shower curtain was too thin and allowed water to run all over the bathroom floor. Everything else was great and the staff very friendly and helpful. Would recommend to others.

Family

10/10

Exceptional

16 Jun 2026

Howard

The Aspen Hotel is a great value, especially because the rooms are clean, quiet, and the beds are comfortable. The linens are clean and fresh, especially the bathroom towels. The location is convenient to everthing in Flagstaff, Arizona. The swimming pool has an 8' deep end and is heated. The Kerig coffee ☕️ maker is great. The microwave and refrigerator are clean and fresh! Thank you for a wonderful stay ❤️!

Self

8/10

Excellent

16 Jun 2026

Rebecca

The staff was friendly and helpful. It was clean except for the and shower curtain that should have been replaced.

8/10

Excellent

16 Jun 2026

Brian

Clean a quiet. The suites are large and comfortable. No breakfast or housekeeping for longer stays is only complaint.

Friends_and_family Family

2/10

Poor

14 Jun 2026

Reanna

We got to our hotel room and there was a huge stage on the sheets so we asked to switch rooms and the next room it smelled so bad like dog pee or some strong odor. Would not book again

Friends

4/10

Poor

14 Jun 2026

RUTH

They are remodeling. Room was very small no space to place suitcase.

Family

10/10

Exceptional

10 Jun 2026

Steven

I usually stay here when stopping in Flagstaff. They were doing construction this time so many of the rooms were not available. For the price you can't beat it. Yes, you can hear trains in the night. But the price! And the pool was heated! Our family always enjoys the time we spend there.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

Evan

Stayed here years ago, and had fond memories of a quaint experience.
However, this stay was less than ideal. We had three rooms booked for family trip. They put the three rooms at random places, felt they could have put them closer. Room keys for all three rooms worked sometimes, but then didn't. Had to replace keys three times in two days. A/C was finicky, either too hot or too cold. One stairwell to 2nd floor was closed for repairs, so guys in that room had to find a distant stairwell. Wanted to get ice, no ice bucket in room. Front desk said they no longer have ice buckets in room. Gave me a plastic bag (laundry sack) to take to ice machine. Ice machine was in separate building on other side of pool. That building had no signs for ice, tried first door (cafe, closed), second door (housestaff only), third door around the corner was laundry room, found ice machine. Sign said Watch Your Step, but didn’t mention the two steps down, stumbled down them. No maid service after 1st night. After 2nd night, trying to sleep in to about 8:30, maid service knocked before 8 (no Do Not Disturb placards in room).
Overall disappointing experience. Gave three stars but would choose 2 1/2 if that was an option

Family

6/10

Pleasant

07 Jun 2026

Jena

I think we were duped by the photos a bit. The bedding was clean and the staff was very friendly. But there was pubic hair hair all over the bathroom. The towel hooks came off the wall. The air conditioning did not work. I think it was recently renovated, too. But the quality of work was poor. It was cringy.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Eric

We just needed a place to stay for the night checked in at 10. Price was great place was clean perfect for a quick stay! 100% would do it again!!!

Partner

10/10

Exceptional

07 Jun 2026

Traci

It’s an older hotel but it was clean and we enjoyed our stay and the outdoor heated pool