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Shangri-la Chengdu

Chengdu - Sichuan · China

9 Binjiang Road EastView location

9.4/10Excellent253 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.4/109.4
Condition9.2/109.2
Location9.0/109.0
Neighborhood9.2/109.2
Quality10.0/1010.0
Value8.6/108.6
Amenities9.4/109.4
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  • Business hotels
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Shangri-la Chengdu

Overlooking the Jinjiang River and the beautiful gardens of Hejiang Pavilion, the dazzling 38-story Shangri-La Chengdu stands as a distinctive landmark in one of China's most affluent cities.

Its prime location in the cosmopolitan Jinjiang District offers convenient access to businesses, shopping, and local attractions, including the Chengdu Exhibition Center and the China Wolong Panda Reserve.

The hotel boasts extensive amenities, including a health club with a 25-meter indoor pool, children's pool, jacuzzi, sauna, steam room, and outdoor tennis courts. For events, the Shangri-La provides expansive meeting spaces with state-of-the-art audio-visual technology, deluxe business services, and a Businessman's Lounge.

Dining options include three restaurants: Mooney's pub and restaurant for authentic Irish fare and live music, Cafe Z for an international buffet, and Shang Palace for Cantonese cuisine. For ultimate relaxation, the acclaimed Chi Spa offers a full range of luxurious treatments in eleven private rooms.

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A stay at Shangri-La Chengdu places you in the heart of Chengdu, within a 5-minute drive of Taikoo Li Shopping Center and Chengdu IFS. This family-friendly hotel is 1.8 mi (3 km) from Tianfu Square and 2 mi (3.2 km) from People's Park.

Make yourself at home in one of the 593 guestrooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Chengdu? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM

Hotel policies

Parking height restrictions apply Car recommended Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Christmas Eve (December 24) Gala Dinner per adult: CNY 999
    • Christmas Eve (December 24) Gala Dinner per child: CNY 299 (from 3 to 5 years old)

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 6:00 AM to 11:00 PM.
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • The listed child breakfast fee applies to guests age 11 and younger.
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 145.75 per person
    • Rollaway bed fee: CNY 408.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Sichuan University (Wangjiang Campus) 0.8 km / 0.5 mi
Jiuyan Bridge 0.9 km / 0.6 mi
Taikoo Li Shopping Center 1.5 km / 0.9 mi
Sichuan University (Huaxi Campus) 1.6 km / 1 mi
Wangjianglou Park 1.9 km / 1.2 mi
Chengdu IFS 2 km / 1.3 mi
Chunxi Road Pedestrian Street 2.7 km / 1.6 mi
Tianfu Square 2.9 km / 1.8 mi
Huangcheng Musque 3.1 km / 1.9 mi
Sichuan Radio & TV Tower 3.1 km / 1.9 mi
Chengdu United States Consulate 3.2 km / 2 mi
People's Park 3.3 km / 2.1 mi
Chengdu Museum New Building 3.3 km / 2.1 mi
Donghuamen Archaeological Site 3.8 km / 2.4 mi
Wuhou Temple 4 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 593
  • Number of floors (annexe): 593
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
Show 58 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Smoking area
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • TV lounge
  • NightclubExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Early Check-inExtra charge
  • Non-smoking establishment
  • BilliardsExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV

    Photos are not available for this room type.

    Shangri-la Chengdu

    Room DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM RIVER VIEWFAMILY ROOM • RIVER VIEWFAM.RV

    Photos are not available for this room type.

    Shangri-la Chengdu

    FAMILY ROOM RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV-1

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE RIVER VIEWFAMILY ROOM • DELUXE RIVER VIEWFAM.DX-RV

    Photos are not available for this room type.

    Shangri-la Chengdu

    FAMILY ROOM DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE CITY VIEWSINGLE • DELUXE CITY VIEWSGL.CV-DX

    Photos are not available for this room type.

    Shangri-la Chengdu

    SINGLE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Shangri-la Chengdu

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Shangri-la Chengdu

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 96 m²SUI.EJ-KG
    SUITE EXECUTIVE KING BEDPhoto unavailable4 photos

    Shangri-la Chengdu

    SUITE EXECUTIVE KING BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    96 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Room amenities

    • Safe
    • DVD player
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Shangri-la Chengdu

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Shangri-la Chengdu

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEW KING BEDDOUBLE • DELUXE CITY VIEW KING BEDDBL.CV-DX-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Shangri-la Chengdu

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    APARTMENT KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE RIVER VIEWTWIN • DELUXE RIVER VIEW • 1 Bedroom • 42 m²TWN.DX-RV
    TWIN DELUXE RIVER VIEWPhoto unavailable4 photos

    Shangri-la Chengdu

    TWIN DELUXE RIVER VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-RV

    Room amenities

    • Satellite TV
    • Individually adjustable air conditioning
    • Hairdryer
    • Ironing set
    • Soundproof room
    • Housekeeping
    • TV
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Bathroom: 1
    • Wheelchair-accessible
    • Wi-fi
    • Safe
    • Turndown service
    • DVD player
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLUB WITH VIEWSTWIN • CLUB WITH VIEWSTWN.CB-WV

    Photos are not available for this room type.

    Shangri-la Chengdu

    TWIN CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEW • 1 Bedroom • 42 m²DBL.RV
    DOUBLE RIVER VIEWPhoto unavailable4 photos

    Shangri-la Chengdu

    DOUBLE RIVER VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE CITY VIEWTWIN • DELUXE CITY VIEW • 1 Bedroom • 42 m²TWN.CV-DX
    TWIN DELUXE CITY VIEWPhoto unavailable4 photos

    Shangri-la Chengdu

    TWIN DELUXE CITY VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-DX

    Room amenities

    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Hairdryer
    • Bathroom: 1
    • Housekeeping
    • Soundproof room
    • Wheelchair-accessible
    • Wi-fi
    • Turndown service
    • DVD player

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEW • 1 Bedroom • 42 m²DBL.DX-RV
    DOUBLE DELUXE RIVER VIEWPhoto unavailable4 photos

    Shangri-la Chengdu

    DOUBLE DELUXE RIVER VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Room amenities

    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Hairdryer
    • Wheelchair-accessible
    • Soundproof room
    • Housekeeping
    • TV
    • Mini fridge
    • Satellite TV
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • DVD player
    • Turndown service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEW • 1 Bedroom • 42 m²TWN.RV
    TWIN RIVER VIEWPhoto unavailable4 photos

    Shangri-la Chengdu

    TWIN RIVER VIEW

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Shangri-la Chengdu

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUB KING BEDSUITE • CLUB KING BEDSUI.CB-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    SUITE CLUB KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Shangri-la Chengdu

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV-1

    Photos are not available for this room type.

    Shangri-la Chengdu

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB WITH VIEWSDOUBLE • CLUB WITH VIEWSDBL.CB-WV

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE CLUB WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLUB WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE WITH VIEWSDouble or Twin • DELUXE WITH VIEWSDBT.DX-WV

    Photos are not available for this room type.

    Shangri-la Chengdu

    Double or Twin DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Shangri-la Chengdu

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB

    Photos are not available for this room type.

    Shangri-la Chengdu

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RIVER VIEWDouble or Twin • RIVER VIEWDBT.RV-1

    Photos are not available for this room type.

    Shangri-la Chengdu

    Double or Twin RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 42 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable1 photo

    Shangri-la Chengdu

    DOUBLE DELUXE CITY VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 96 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable1 photo

    Shangri-la Chengdu

    SUITE EXECUTIVE

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    96 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    4 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wheelchair-accessible
    • Wi-fi
    • Living room: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    Shangri-la Chengdu

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV

    Photos are not available for this room type.

    Shangri-la Chengdu

    Room RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Shangri-la Chengdu

9.4
Excellent
253 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.2 /10
Location
9.0 /10
Neighborhood
9.2 /10
Quality
10.0 /10
Value
8.6 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
15 Jul 2026
Robert
Stayed a few nights at the Shangri la in Chengdu. I’ve stayed there many times over the years for both business and travel. It feels like home. The staff are always wonderful and accommodating. Shout out to Morgan Li, one of the concierge staff, who was very helpful with suggestions for getting around Chengdu and good conversation. He was very concerned about me standing in the heat(very hot in CD on July) while waiting for the taxi he called for me on my final departure from the hotel. I will always stay at the Shangri la when travelling to CD.
Self
8/10
Excellent
21 Jun 2026
Yun
They only let you pack bread and fruit if you don’t want to eat breakfast in the dining room and watch you like a hawk. I should be able to pack one box of breakfast of my choice for my kid if I paid already.
Family_with_children
10/10
Exceptional
02 Jun 2026
Juan
Great location, good amenities, beautiful river views.
Self
10/10
Exceptional
15 Apr 2026
Rachel
Amazing staff! Was really good at helping translate to my language! The door man helped me purchase a new suitcase delivered to the hotel, as mine broke on my journey here! Can not recommend the front door staff enough!!!
10/10
Exceptional
05 Apr 2026
Stuart
Great breakfast. Excellent location.
Friends_and_family Friends
8/10
Excellent
13 Feb 2026
ALEXANDER
The staff was overall courteous and helpful, though wasn't asked how my stay was. The gym was very good and clearly the person in charge knew their stuff. The breakfast buffet was great, but the nordic techno was not the most conducive to calm digestion. The location was absolutely perfect imo, near taikooli, great view of the river and bridge, lots of neat little shops nearby. The room and building wear clean and grand. The tv was oddly positioned vis-à-vis the bed and no airplay support. The shower drain needed to be cleaned and had an unpleasant urine smell. The spa service was sub par and better off trying cheaper alternatives nearby.
Leisure Self
8/10
Excellent
06 Jan 2026
Jiao
Very good location and good food
Business_and_leisure Family
10/10
Exceptional
03 Oct 2025
William
Clean room, excellent staff
Leisure Family
10/10
Exceptional
29 Sep 2025
Verified traveler
Good location, nice night view of Anshun Bridge and surrounding areas. Decent walking distant to Chunxi Road and Tianfu Square & People’s Park from there. Staffs were nice and helpful.
Leisure Self
10/10
Exceptional
21 Sep 2025
Wai Hing
Excellent hotel. Even staying an extra day due to how great the city is. All staff and people in the city are amazing.
Friends_and_family Friends
10/10
Exceptional
17 Sep 2025
haining
Swimming pool and Sauna are the best part of the stay
Leisure
10/10
Exceptional
24 Jul 2025
T
Great location, nice room, friendly staff. The only improvement to consider for the future is the door - it does not block the noise from the hall.
Leisure Self
10/10
Exceptional
21 Jul 2025
Thomas
Very nice hotel close to many entertainment dining options. Walkable to the Metro. Next to Lan Kwai Long nightlife district and across the bridge from many music bars and restaurants. The concierge Tyler Wang was very helpful.
Leisure Partner
10/10
Exceptional
26 Jun 2025
Christina

Fantastic stay

Fantastic stay, very comfortable, helpful staff speak English very well. Special shout out to Julia at concierge who was very helpful and kind.
Business
10/10
Exceptional
24 Jun 2025
Shelly
The best part of this hotel was its friendly and professional staff. The facilities like the Gym and the Spa were our personal favorite. Excellent location. The breakfast was also really amazing. Would highly, highly recommend.
Leisure Family
10/10
Exceptional
25 Apr 2025
Bo
Good
10/10
Exceptional
28 Jan 2025
Frank
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Leisure Family_with_children
10/10
Exceptional
28 Jan 2025
Frank
The property is run impeccably with friendly, first rate service. Our rooms were clean, comfortable, and had great views. The breakfast buffet had a very large selection and everything was fresh and delicious. The staff was happy to accommodate our requests and help out whenever possible. Overall a great experience and would stay here again!
Leisure Family_with_children
10/10
Exceptional
13 Dec 2024
Qiang
Excellent hotel
Leisure Self
10/10
Exceptional
06 Oct 2024
Bing Ee Eric

Amazing Stay at Shang!

Great Location. Big and Clean Room with a spectacular view of the river and the bridge. Great Breakfast and services. Nothing wrong with my stay. Two Thumbs up!
Partner
10/10
Exceptional
18 Jul 2024
Hanze
Good location and service; water pressure is excellent for shower
10/10
Exceptional
16 Jul 2024
Yun Ling
We checked in twice this week by Front Desk Yvonne Liu - she provided exceptional service and prioritizes customer. Bellman Ma also exceptional service attentive and helpful. Overall pleasant stay with staff and service. Would have appreciated clean windows to view the garden view clearly.
Leisure Family
8/10
Excellent
16 Jul 2024
Yun Ling
We checked in twice this week with Front desk Yvonne Liu. Exceptional service by prioritizing customer. Bellman Ma exceptional service as well attentive and helpful. It was a pleasant stay with staff and service. We stayed at garden view room and would have appreciated the windows to be clean to enjoy the view clearly.
Leisure Family
10/10
Exceptional
13 Jun 2024
James
Great location, nice for walking along the river walkways, lots of restaurants and bars in the area , coffee shops around also.
Leisure Family
8/10
Excellent
18 May 2024
Margarethe
this is a very large hotel. Not very exciting and the rooms were dated
Leisure
10/10
Exceptional
18 Apr 2024
Ramkartik
Great location and friendly staff.
Leisure Family
8/10
Excellent
28 May 2023
Choi
Good overall
Business Self
10/10
Exceptional
07 Apr 2023
Sharvan
Due to some exhibitions whole lobby area disturbed
Business
10/10
Exceptional
12 Aug 2021
Verified traveler
Everything was ok
Leisure Partner
10/10
Exceptional
17 May 2021
KAR KIT

So Great Hotel!

I stayed this since 2013. Up till now, they keep the same quality of service with good F&B.
Business Partner
10/10
Exceptional
24 Oct 2019
SANDRA

Shangri-La does it right.

I highly recommend staying in a room with business lounge access. They provide a buffer breakfast, afternoon tea and buffer happy hour. A lovely stay.
Business
10/10
Exceptional
21 Aug 2019
Verified traveler
React and solve the issue promptly. Staffs are pleasant and helpful. Food is good and fresh.
Leisure Family
10/10
Exceptional
15 Mar 2019
Renee
Horizon Club is a Must have to differentiate from other hotels and service..
Leisure Partner
4/10
Poor
15 Apr 2018
Kevin

Charge assessed by hotel after I returned to U.S.

We stayed at Shangri La Chengdu on March 27th, 2018. The stay was pleasant and the staff was very nice, as with most Shangri La hotels. We were also informed at check-in that the first round of the mini bar was free. We used the mini bar accordingly and there was no charge. We traveled to another city for 4 days and returned back to the same Shangri La hotel. This time, although we reserved the same club room, the room was a grade lower. No electric curtains, towels for only one person, etc. When I asked if the first round of mini bar would be free, I can tell that the staff reluctantly said yes. We used the mini bar slightly, just a little snack for my son. There was no mention of any charges for the mini bar at check out. However, Shangri La charged me $21 after I returned to the state. When I sent an email expressing the inappropriateness of the $21 charge. No response from the hotel. It's not so much the $21. It is the lacked of proper notice at check out and a lacked of professionalism. Basically, we had no say. I've traveled the world. This is not how other Shangri la hotels behave. Very disappointing.
8/10
Excellent
11 Apr 2018
stephen
Quality consistent but sometimes it is difficult to get a taxi at the hotel.
Family
10/10
Exceptional
04 Apr 2018
Laurie

Highly recommended

We enjoyed our visit to the Shangri-la very much. The staff upgraded our two rooms to a family suite which was a wonderful surprise. The hotel was clean and situated in a perfect location. We enjoyed the lounge for happy hour and the breakfast had an endless selection of foods from all over the world.
Family
10/10
Exceptional
24 Mar 2018
Jeff

Clean hotel

Clean room, good Western food selection, close to nearby attractions.
6/10
Pleasant
26 Feb 2018
Lai Che denise

Fair and too commercial

It was ok, but too commercial. I booked two rooms, and requested a connected room, but the hotel did not aware that I have made the request when booking. Anyway, connected room was not available, and reception kept asking me to upgrade, but I rejected, then, the reception offered me another upgrade package which including breakfast, but it was expensive, so, I rejected again! I just felt too commercial! The hotel was a bit old, but location is convenient.
Family
10/10
Exceptional
26 Jan 2018
Nicholas

Delightful and friendly

The room and facilities were wonderful and the staff could not have been more helpful and attentive.
Family
10/10
Exceptional
21 Jan 2018
Verified traveler
The Shangri-La is located in a beautiful area along the river and there are plenty of bars and restaurants within walking distance. The breakfast in the lounge is quite extensive and good.
Family
10/10
Exceptional
15 Oct 2017
Verified traveler
I loved the Shangri-la Hotel. The service was great and the restaurant was also great.
Partner
10/10
Exceptional
28 Sep 2017
Andy L

Great hotel like all Shangri-La properties

Great hotel all round.
10/10
Exceptional
23 Sep 2017
Andy L

Another good Shangri-la hotel

Nice room with good view of Chengdu. Always a good product, regardless of city.
I've not been disappointed with any Shangri-la property. Room service food was excellent as was wifi.
10/10
Exceptional
22 Sep 2017
Conrad

Impeccable

Upgraded to the business suite for 70 dollars more, good snacks and beverages in the lounge, well worth it. Friendly staff, comfortable room.
6/10
Pleasant
10 Aug 2017
Li
Asked for two beds but was told there was only one-bed rooms available.
Family
10/10
Exceptional
24 Jul 2017
Patrick Chimi
Very good hotel and good room rate !
10/10
Exceptional
02 May 2017
Frederick

Would stay there again

I would stay there again, good value. Friendly staff who speak English with dining and shopping locations nearby. Also within walking distance is the River Viewing Tower Park attraction.
Partner
6/10
Pleasant
18 Apr 2017
CS

Business Trip

Nice hotel conveniently located on the airport side of town but overrun with a corporate event that shutdown the two main restaurants. We ate both lunch and dinner in the lobby lounge and both times had to wait 45 to 60 minutes for our food to come. Staff unfortunately only had a very basic level of English so we struggled to make our order then had several return visits to repeat it (and even then one salmon order turned up as a steak). Check-in was also frustrating as people kept pushing him and the staff failed to police the queue. All round a bit frustrating.
6/10
Pleasant
18 Apr 2017
Verified traveler
For an international brand the operator needs to improve staff performance and English. Slow check in and we had a difficult time ordering food at the lobby lounge.
10/10
Exceptional
20 Oct 2016
Mark V
While it may be an older 5 star hotel, the staff is first rate and friendly - I won't stay at any other place.
Family
10/10
Exceptional
27 Sep 2016
Barry
One of the best hotels that I have ever stayed in.
10/10
Exceptional
16 Sep 2016
Anthony

Great location

Location was great. Good breakfast. Will stay there again.
10/10
Exceptional
12 Sep 2016
Verified traveler

Close to lots of places to eat. Easy walking

Very busy city so this is a great place to stay close to everything but nice and quite. Great base to go and see the pandas
6/10
Pleasant
02 Aug 2016
M Daniel

Not Up To Shangri-La Standard

Windows filthy, breakfast buffet mediocre, room layout awkward (TV hard to see while in bed).
10/10
Exceptional
14 Jul 2016
Diana

We loved it.

Staff upgraded us to a room w windows galore on high floor when our AC wasnt working. We were in Horizon club which was well worth it, excellent service and food. Nice breakfast, excellent coffee! Super cozy beds. We had guide and driver each day so cant comment much on location. We did spend one afternoon at nearby shopping pedestrian street, quite amazing, just 10 minutes by taxi. Staff lovely, service was great, all in all, a great stay.
10/10
Exceptional
01 Jul 2016
Renaud
My girlfriend and I stayed at the Shangri-la for three days to visit Chengdu. The hotel is in the center in walking distance from one of the big shopping areas in Chengdu and with easy access to the metro. There is a nice area to go out nearby along the river. Nice views over the city from the room.
Partner
10/10
Exceptional
07 Jun 2016
Verified traveler
This is a lovely hotel, high-end, luxury with great facilities, comfortable beds and amazing bathrooms. Well placed for exploring Chengdu.
10/10
Exceptional
06 May 2016
Hernan

Excellent Services as Always

Shangri-La has been my favorite hotel for years. Though each stay at this hotel gave me different experience. Mostly good, but not always. It all depends on who you run into during the stay. For this stay everything was good as usual except:

1. Hotel staff failed to recognize my Golden Circle Elite status upon check-in. This means I have to ask to get the benefits of frequent guests as promised by the hotel.
2. I got the smallest room this time. Probably due to the fact the room was a package including airfare from Expedia. The hotel can be unfriendly for budget travelers. I got better treatment if I book directly from the hotel web site. So, beware, the hotel possibly works against travel agency in order to maximize their revenue.
10/10
Exceptional
26 Apr 2016
tamara

The Rain Effect

I was very pleased with the hotel and staff. I came there for a concert and the hotel exceeded my expectations. I had an awesome visit and will definitely be back.
10/10
Exceptional
29 Mar 2016
Verified traveler
5 star hotel. Good location next to area with bars, restaurants, entertainment.
10/10
Exceptional
19 Feb 2016
Verified traveler

I am always impressed by this group of hotels.

Great service. Excellent restaurant. The Irish pub I also worth visiting.
10/10
Exceptional
17 Jan 2016
Tony K W
Excellent friendly staff.
Family
10/10
Exceptional
09 Nov 2015
Verified traveler

Fantastic!

Great hotel. Excellent location with a great concierge.
10/10
Exceptional
22 Oct 2015
Verified traveler

Beautiful hotel

Concierge took was incredibly helpful to help us find a flight we needed.
8/10
Excellent
07 Sep 2015
jeremy iain

Well located hotel

Great location and staff very attentive
10/10
Exceptional
24 Jun 2015
Alan
Very happy with this hotel chain
Stayed in Xian and Chengdu
Partner
4/10
Poor
22 Jan 2015
Verified traveler
The hotel entrance looks very nice but once you get into the rooms . You can feel that it has not been redone in a long time .......exemple the carpet
10/10
Exceptional
27 Oct 2014
Gerry

Lovely hotel very conveniently located

Very friendly staff who went out of their way to make sure all our need were met. Their English was very good. The staff in the Horizon Lounge were particularly lovely
10/10
Exceptional
05 Oct 2014
Lucy

Brilliant basement bar entertainment!

We stayed in the Shangri-la as part of our honeymoon trip touring China and it was brilliant. Our room was upgraded to a river view for free, providing us with a beautiful outlook onto the spectacular restaurant bridge. The other side of the river was lined with bars and restaurants that really came alive at night but the best place to be was in Mooneys the Hotel's 'Irish Pub' where ladies night on Thursdays meant free wine and cocktails for women all evening and every night the current house band 'Remix' provided an absolutely excellent and entertaining show.
All of the hotel staff were very helpful and the room was clean, comfortable and nicely decorated.
On our last day we had lunch in the 'Cafe Z' which we had unfortunately arrived too late for the International Buffet but it looked outstanding and the lunch we ordered (Sichuan Soup) was delicious. Though the lounge bar on the reception floor is a bit pricey for a coffee or glass of wine it is a lovely place to have a peaceful sit down and look out across the river.
Partner
8/10
Excellent
27 Sep 2014
Rebecca

Beautiful river views and helpful for business!

Beautiful hotel with great amenities and helpful staff. Good location within walking distance to stores, grocery, restaurant and bars. Rooms are spacious but a bit tired. Towels seemed old, toiletries weren't great, carpet, bed, desk were outdated. Definitely needs an upgrade! Overall nice hotel, however! Excellent and helpful staff!
10/10
Exceptional
17 Jul 2014
Adam

Great hotel in a great city

Hotel is situated within 30 mins from the airport. Right across the river from the hotel is a nice little are with bars and local cuisine.
6/10
Pleasant
15 Jul 2014
Verified traveler

Was not that impressed

I booked my reservation for this Hotel with Hotels.com and Paid in Full before I got to China. The Hotel had NO record of my reservation and kept me in the Lobby at the front desk for around one hour trying to figure it out. I had 2 kids iwith me ready to pass out and go to sleep. The Hotel FINALLY just put us in a room and realized the next day they did find the reservation. I was SHOCKED they did not send something up to my room to say SORRY. How could they keep me at the desk for one hour with 2 kids and NOT send something up the next day like a bottle of wine. On another note, I did order a glass of wine from Room Service only to be told that I had an OLDER menu in my room and they no longer carry that wine. Same thing happened the NEXT day at the Lobby Bar. I ordered wine and was told they don't carry it. Turns out the only wine they DID carry was around 25.00 US dollars a glass. Those things turned me off.
8/10
Excellent
24 May 2014
tc

Great hotel close to river

Very nice hotel, with good location next to river and new entertainment area. Short walk to metro station. Staff pleasant &helpful & assisted us to book sightseeing trips. Reasonable food options.
10/10
Exceptional
18 Apr 2014
Deb

Close to river

This was the second shangri la hotel I stayed at in china. Both were very nice and were very helpful for western travelers.
10/10
Exceptional
25 Mar 2014
JIM

EPITOMIZED EXCELLENCE!

OUR EXPERIENCE AT THE SHANGRI-LA, CHENGDU, HAS BEEN NOTHING SHORT
OF EXCEPTIONAL OR OUTSTANDING!
10/10
Exceptional
17 Nov 2013
M. MacKay

Great Location, Extremely Comfortable

The Shangri-la's location could not be better: just around the corner from the famous nightclub street and just across the river (with a convenient footbridge) from the live music bars and restaurants. This was my last hotel on a two-week trip, and I was happy to pay a premium for an extremely comfortable bed (by Western standards) and a delicious breakfast (Chinese and Western both available and both very good). The staff speak good English and helped in a number of ways, from changing money to hailing cabs.
10/10
Exceptional
01 Nov 2013
Business Traveller
Overall a pleasant experience
10/10
Exceptional
25 Oct 2013
Ilze

Great stay

The only comment I have is that the restaurants and coffee were way to expensive. We paid $40 for two coffees- not even a specialty coffee- just plain perked coffee. Meals were the same thing. The porters and bell boys were extremely helpful in getting cabs.
10/10
Exceptional
26 Sep 2013
keren

Nice hotel, loved the location

Should check if upgrade to the horizon club is not cheaper then breakfast...
10/10
Exceptional
21 Jul 2013
Tony

Great 5 Star Hotel

This is a great hotel and I will cerrtainly use it again when I visit Chengdu. It has a high standard of finishes and very well located. The rooms were very quiet and comfortable with free wifi. My only two minor issues was that the creamer powder in the minbar was never replaced the five days I stayed there and in the Chinese Restaurant off the lobby (Shang Palace from memory) a number of the foods and wines listed were not available - it was embarrasing having to re-order in front of guests several times as staff did not know what was not available when orders were taken.
10/10
Exceptional
14 Jun 2013
JenB
Excellent hotel. Large attractive lobby. Lobby bar with nightly live piano player. Amazing breakfast at about $20.00 per person. I tried two different packages at the Chi Spa. The massage was very good but prices are not inexpensive. Hotel staff was very attentive and helpful. I would certainly stay at the Shangri-la if I return to Changdu.
10/10
Exceptional
01 Jun 2013
Krishnan

Fantastic service

Completely enjoyable
Family
8/10
Excellent
30 May 2013
Verified traveler

Great and not so great

Endless hammering in the hallway was irritating. Went to the Starbucks to escape the noise. Waited to check out, and waited twenty minutes for someone to come to my room to bring luggage downstairs. Swimming pool is great and exercise room is great, my main reason to stay instead of very reasonable alternatives nearby: large, uncrowded, soft music in the swimming pool, headphones for TV or music provided for exercise room. Still, overall it is not a five star experience.
Family
10/10
Exceptional
20 May 2013
Robyn

Best hotel by far

What an absolute treat it was staying at the Shrangri-La.. We had a river view room with amazing views. The hotel was beautifully decorated, it was clean and in good repair. Staff were absolutely amazing, from the moment we walked through the doors til the time we left, the staff bent over backwards to make our stay a memorable one. All the staff that we spoke with spoke and understood English. The concierge was amazing, he helped us in so many ways. Overall if your looking for a hotel in Chengdu don't look any further. Best hotel I've stayed at.....
Family
8/10
Excellent
02 May 2013
Don Draper

Good choice for Chengdu

The hotel is enormous and it's always bustling in the lobby. We had dinner at one of the hotel restaurants, Shang Palace, and enjoyed it very much. Also, the breakfast we had in hotel was the best we had during a 2 week China vacation. The service is excellent, though the bed was firmer than I prefer.
Family
10/10
Exceptional
10 Mar 2013
Rune

Almost perfect

We had an almost perfect stay. We opted for the upgrade to the Horizon room but once in the room, they didn't have beds for all 3 of us as promised. They showed in a separate bed making the room really crowded. At check-out they charged a 15 percent service in addition to the upgrade price. This was not okay and after a little debate with the manager they removed it. Too bad, everything else was wonderfull. Location, view, staff (really wonderful!) and value for money was amazing.
Family
10/10
Exceptional
17 Nov 2012
kara

if possible i would give them 10 stars!!!

it couldn't have been better...
Family
8/10
Excellent
04 Nov 2012
MJ

A good business hotel.

The Shangri-La is very well cituated in central Chengdu. My husband and I stayed for one week for tourism.
The room was comfortable but in need of \"refreshment\" - only minor issues such as the bathroom door not closing properly, the bathroom sink flooding and the desk-chair cover being in a state of disrepair. Overall, however, the room was very clean and comfortable.
The hotel offered two restaurants, a bar which served food and the lobby, in terms of dining choices - all of which were very good and served by far the best food we ate while we were in Chengdu.
I would happily return to the Shangri-La.
8/10
Excellent
25 Sep 2012
sky20031

It is so nice hotel

I stay here one day,and i think that it is so nice hotel,but it is a little expensive, expect there will be unregularly promotion .
10/10
Exceptional
23 Aug 2012
John

Great hotel

This is an outstanding hotel. Staff are knowledgeable and helpful. The breakfast and dinner buffets are amazing: food from all over the world, wonderfully prepared, lots of variety. The hotel is clean and very well run. I'd recommend it to anyone.
10/10
Exceptional
10 Jun 2012
Dr. G.

Chendgu - Shangri la

Excellent hotel. Everything was perfect. Would stay there for sure. The staff are very friendly and helpful. The hotel is brand spanking new.
Loved the experience.
10/10
Exceptional
31 May 2012
Verified traveler

Great hotel

The floral arrangements are amazing and the lobby bar at night is a little piece of heaven at the end of the day. The staff is excellent and they even manage to remember your name when you come through the door! (The only other hotel that I've know to do this is the legendary Imperial Hotel in Vienna) Get a room with a view.
6/10
Pleasant
08 May 2012
Verified traveler

Nice hotel

- I had very good experience in Shangri La Shang Hai, so was expecting the same. I was a little disappointed. The hotel itself is very nice and comfortable. But the food was not as nice. Only a selective few of the staff gave good service, others I think need to work on more on customer service.It didn't help when the hotel was crowded and some guests just don't quite queue up for their turn to be served. However, relative to the chaos of the city and taxis, it is still a pleasant escape at the end of the day.
10/10
Exceptional
10 Apr 2012
Debbie

top stay

the entire stay was excellent, the best we had in China and we couldn't fault anything
10/10
Exceptional
02 Nov 2011
Adrian

Everything you'd expect from a Shangri-la

Great stay, great room, great service.
10/10
Exceptional
25 Sep 2011
Satish

Best Hotel in Chengdu

Great Breakfast. Vey good service.
We went to Panda Reserve.
Partner
10/10
Exceptional
15 Sep 2011
SkiBum

Chengdu

I stay at this hotel every time I travel to Chengdu on business. So convenient and they make me feel very welcome.
10/10
Exceptional
16 Aug 2011
Verified traveler

Service Bar None

Loved everything about the hotel.
8/10
Excellent
30 May 2011
JohnVoyage

clean luxury hotel in a polluted city

The hotel is near the city center and a short cab ride to the city parks and Jinli street. The Chengdu Panda Reserve takes about 40 minutes in a cab, and is well worth the visit.

The air pollution in Chengdu is terrible and the sky was a smoggy haze during our entire trip.
Partner
6/10
Pleasant
29 May 2011
Laura

Questionable as to whether it is worth the money

We decided to treat ourselves for our last night in Chengdu and book into Shangri La which was highly recommended on tripadvisor. Despite the hotel only opening in 2007, the walls of our hotel room were cracked and the view was over a wasteland. Shangri La Chengdu was more expensive than other Shangri La's we have stayed at in Asia. I would greatly recommend Buddah Zen over this hotel any day. It was half the price, breakfast was included and the location next to Wenshu Temple is much better (although no night life).
Partner

Location & surroundings

Shangri-la Chengdu
9 Binjiang Road East, Chengdu, China

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Shangri-la Chengdu

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