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Mercure Pangkalan Bun

Pangkalan Bun · Indonesia

Jalan Haji Udan Said Kota Waringin Barat Central KView location

8.8/10Excellent60 Reviews
Cleanliness9.6/109.6
Service9.0/109.0
Comfort9.4/109.4
Condition9.0/109.0
Amenities9.2/109.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Pangkalan Bun

Mercure Pangkalan Bun, the first Accor hotel in Central Borneo, is nestled on the Bun Riverside, just six minutes from the Arut River, a tributary of the Lamandau River in Central Kalimantan. Its 150 warmly designed rooms feature IP TVs, high-speed Wi-Fi, and mini-fridges.

Guests can also enjoy the outdoor swimming pool and meeting facilities, perfect for both business travelers and families. The hotel is conveniently located 15 minutes from Iskandar Airport and 10 minutes from government offices.

Read more about this hotelShow less

With a stay at Mercure Pangkalan BUN in Pangkalan Bun, you'll be within a 5-minute drive of Istana Pangeran Mangkubumi and Pasar Indra Kencana. This family-friendly hotel is 1.8 mi (2.9 km) from West Kotawaringin Regency Office and 3.1 mi (5 km) from Pancasila Roundabout Park.

Make yourself at home in one of the 150 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 10:00 PM.
    • Children stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, mobile payments, and cash
    • Mobile payment options include: Apple Pay
    • Some water is reused through a grey water recycling system
    • Safety features at this property include a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Property Registration Number 55110, 8120011230375
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately IDR 200000 per person
    • Rollaway bed fee: IDR 350000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Istana Pangeran Mangkubumi 0.9 km / 0.6 mi
Istana Kuning 1 km / 0.6 mi
Pasar Indra Kencana 1.6 km / 1 mi
Al Amin Polres Kobar Mosque 1.8 km / 1.1 mi
West Kotawaringin Regency Office 3.1 km / 1.9 mi
Pancasila Roundabout Park 4.8 km / 3 mi
Pangkalan Bun City Park 4.9 km / 3 mi
Port of Kumai 15.2 km / 9.4 mi
Kubu Beach 30 km / 18.6 mi
Tanjung Keluang 36.3 km / 22.6 mi
Astana Al Nursari 41.3 km / 25.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 150
  • Number of floors (main building): 10
  • Family rooms: 15
  • Accessible rooms: 1
  • Connecting rooms
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Beach
  • Golf course
Show 36 more facilities & services
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour security
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Shop
  • Concierge
  • Gym
  • Luggage room
  • Electric kettle: 1
  • Bikes available: 4
  • BarExtra charge
  • Restaurant: 1
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Meeting room: 7
  • Outdoor freshwater pool: 1
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Vegetarian meal
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 62 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable3 photos

    Mercure Pangkalan Bun

    SUITE EXECUTIVE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    62 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Electric Kettle: 1
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • TV
    • Hairdryer
    • Shower: 1
    • Safe
    • Smoke detector
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Make-up mirror
    • Desk
    • 220V power supply
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM SUPERIORDOUBLE • PREMIUM SUPERIOR • 1 Bedroom • 27 m²DBL.PI-SU
    DOUBLE PREMIUM SUPERIORPhoto unavailable2 photos

    Mercure Pangkalan Bun

    DOUBLE PREMIUM SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-SU

    Room amenities

    • Ironing set
    • 220V power supply
    • Desk
    • Make-up mirror
    • Smoke detector
    • Electric Kettle: 1
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Mini fridge
    • Tea and coffee making facilities
    • Safe
    • Wake-up service

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PREMIUM SUPERIORRoom • PREMIUM SUPERIORROO.PI-SU

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    Room PREMIUM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PI-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Mercure Pangkalan Bun

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUM SUPERIORTWIN • PREMIUM SUPERIOR • 1 Bedroom • 27 m²TWN.PI-SU
    TWIN PREMIUM SUPERIORPhoto unavailable3 photos

    Mercure Pangkalan Bun

    TWIN PREMIUM SUPERIOR

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI-SU

    Room amenities

    • Make-up mirror
    • Desk
    • 220V power supply
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Smoke detector

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Pangkalan Bun

8.8
Excellent
60 Reviews
Cleanliness
9.6 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.0 /10
Amenities
9.2 /10
20 reviews shown
8/10
Excellent
13 Jul 2026
Bernadine
This was the nicest stay in Pangkalan Bun while waiting for my boat trip to Tanjung Puting park. The hotel was very responsive when there were problems.
Self
10/10
Exceptional
30 Jun 2026
Remy
Very nice modern hotel. Very good price
Self
2/10
Poor
20 Jun 2026
Kevin
I stayed here twice in a week. First was for one night on 31st May which was truly a dreadful experience. On arrival I discovered that a palm oil company were having an event at the hotel for employees and their families overnight. Apart from finding this extremely distasteful as that industry is responsible for destroying the habitat of animals it was very clear that the hotel was unable to deal with such a large number of guests as well as guests such as myself.

Children were running around unsupervised as soon as I arrived.

I went for dinner and while I was sat in the restaurant these children were runnng up and down between the tables

I ordered a spinach soup Caesar salad and strawberry milkshake. Shortly after the waitress returned to my table and informed me that there was no salad as it was in her terms “unpalatable “ !! I asked her to bring my other choices while I read through the menu again. She then returned and said there were no strawberry milkshake so I asked for a vanilla and was told they didn’t have any either so had a caramel one. My soup arrived and it was cold ! I asked it was supposed to be cold and was told no. Took it away and brought it back after it had obviously been nuked in the microwave, I then decided to order chicken satay which had barely warm chicken and cold rice ! In fairness I was not charged for this awful meal. Breakfast was no better with cold Coffe and omelettes no glasses for fruit juice.

2nd stay better but breafast poor
Self
2/10
Poor
02 Jun 2026
Kevin
Th
8/10
Excellent
29 Mar 2026
Andrea
The room was clean and modern, beds were comfortable. The breakfast buffet had a wide range of options. It was included with the room rate, otherwise quite costly on its own. The pool was not clean. The check in was very, very slow but the staff were very friendly and helpful. One of the staff helped arrange our transportation when we had some troubles securing it on our own.
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Yuh Chien
room cleanliness and condtion of thr hotel is great
10/10
Exceptional
05 Jan 2026
Nigel
Food and accommodation magnificent
10/10
Exceptional
20 Oct 2025
Amy
Great
Leisure
8/10
Excellent
19 Sep 2025
Marcela

Beautiful hotel with poor service

The hotel facilities are excellent. Comfortable room, great spa, wonderful breakfast options. But… service is poor. Room service is excruciatingly slow. We had to call three times for a beer. Service at breakfast is sloppy. Twenty minutes after we arrived, we had finished eating and coffee was still missing. We claimed twice but staff were joking next to the coffee machines. Only when their boss intervened did they start making it.
Still, there are not many options in Pankalang Bun. If only they trained their staff better it would be a great choice.
Partner
10/10
Exceptional
26 May 2025
Mei You
Very nice rooms , super clean and lovely staff that helped us so much with everything we needed.
Leisure Family
10/10
Exceptional
12 May 2025
Pablo
Everything was perfect
Leisure Family_with_children
10/10
Exceptional
12 May 2025
Pablo
I had a great time in the hotel both in my way to the Tajing Puting park and in my way back from the park.
Leisure Family_with_children
8/10
Excellent
06 May 2025
William
Greeted with warm reception and cold drinks!
New property, clean and modern.
We mistakenly went to dinner right as they closed (we did not know the hours) but they sat us with no questions. Because the food took a little longer (the kitchen had actually closed already) they gave us a complimentary dessert because we had to wait - even though it was our own fault for not knowing the hours.
Leisure Family
10/10
Exceptional
25 Mar 2025
Isabel
Fairly new hotel, with excellent staff. Taxi from airport 100,000 IDR. Supermarket nearby. Grab car available back to airport (34,000 IDR)
Self
10/10
Exceptional
22 Feb 2025
Lucille R
Great hotel! Nice big room, very friendly and helpful staff. Breakfast buffet was really nice!!
Dinner at hotel was also a nice option
Leisure Self
10/10
Exceptional
09 Feb 2025
Roger
Front desk and restaurant personal were top notch
Business_and_leisure Self
10/10
Exceptional
13 Nov 2024
David
Beautifully designed. Loved the pool.
Leisure Partner
10/10
Exceptional
06 Jul 2024
Anna
We did two stays at this hotel either side of a 5 day boat trip in Tanjung Puting. The rooms were great and the staff were excellent, particularly the waitresses in the restaurant who were super helpful. Was a great place to reposition before and after the jungle.
Partner
10/10
Exceptional
04 Jul 2024
Jennifer
Property was wonderful but out of place for the space around it. Room, food, and service was excellent. The included breakfast was the largest spread of food I’ve ever seen. Couples massage was outstanding and incredibly affordable. Pool was lovely. It was safe to explore, we walked all over but there is nothing similar to the level of this hotel around.
Leisure Partner
4/10
Poor
04 Jul 2024
Manou
They couldn’t find our booking (we booked a few months ago) and they telling us they are fully booked, after a stressful 2,5 hours we finally heard we could stay in the room we paid for. No sorry or a drink for the inconvenience. They made that mistake.
Room was poor and dusty. The entrance makes you think it’s very luxurious and well managed…hopefully the service will be at that level one day as well…
Business_and_leisure Family

Location & surroundings

Mercure Pangkalan Bun
Jalan Haji Udan Said Kota Waringin Barat Central K, Pangkalan Bun, Indonesia

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Mercure Pangkalan Bun

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