Novotel Solo

10/10

Exceptional

29 Aug 2025

Supartiningsih

I like to staying in this place very nice people.

Leisure Family

4/10

Poor

23 Jun 2025

Katherine

I stayed in family room on 8th floor. The room cleanliness was a bit questionable. The floor was uneven and carpet has seen better days (bit sticky too!). Water tank was under maintenance so water could be in off color (green).
Asked for laundry bag and inside had whitish residue that I just immediately didn’t dare to use it.
Shower mat wasn’t replaced with a new one despite it was wet and just flipped over. Sink was leaking. Trash can was rusted and dinged badly.
It’s supposed to be a 4-star hotel but maintenance and cleanliness made me doubtful that it could still be considered a 4-star. A 2.5 is more likely.
Oh breakfast too… fried rice was literally rice being fried on a pan without eggs or even meat. They will only add sliced chilis to make it “spicy”.
Honestly, this was my first experience staying in a Novotel chain and it made me want to avoid the chain for good.

Leisure Family

10/10

Exceptional

12 Apr 2025

Winarsih

Friendly staff and great hotel

It was great stay. Thank you

Friends_and_family Family

2/10

Poor

24 Dec 2024

hugianto

THE WORST, NOT RECOMMENDED

We order 4 non smoking rooms and 2 double bed for each room. Once we got there they give us 4 smoking room and 1 queen bed on each room.
If the hotel doesn't have non smoking room available at the first place, why on the website show available.
It's a SCAM, we have minor traveling with us and the room still smell cigarette even after they do the treatment.
The fourcet on the sink is shaky.
The front desk is awfull, don't know what they doing.

Friends_and_family Family

10/10

Exceptional

24 Aug 2024

Michael

Really good stay after all

Leisure Family

8/10

Excellent

04 Aug 2024

Deborah

I would have given an excellent rating except when we arrived after a 7 hour train ride we were given a smoking room that was dirty and run down. Fortunately I showed them our request for non-smoking and they moved us. These little things matter when navigating a foreign country.

Leisure

10/10

Exceptional

23 Dec 2023

Sheila

We have stayed at the Novotel in Solo several times and have always been happy with their service. There is a great little restaurant across the street—Alamama. It has western and Indonesian options. The restaurant at the hotel is always very good too.

Leisure Family

10/10

Exceptional

30 Jun 2023

Sarah

I love the location.
I do not like the food always the same everyday

2/10

Poor

13 Dec 2021

Verified traveler

Rat on breakfast counter !!!

there was a rat on breakfast counter !!! and the staff didnt do anything

Partner

10/10

Exceptional

14 Nov 2021

Christopher

Comfy stay in Solo

Very nice stay in Solo.
All staff had been very helpful and courteous.
Room and all facilities were clean.
What needs to be improved is the bathroom: hand-held shower head and rain shower head badly need to be replaced.

Partner

6/10

Pleasant

20 Nov 2020

Siany

Shabby and old

The location, The Service, The breakfast are All ok but The hotel Looks so shabby, need renovation. The chairs in the Resto are not comfortable anymore to be seated. My room I used looked shabby and old and a bit dirty bathroom. I was sorry to stay here compared with my previous stay years ago.

Partner

10/10

Exceptional

17 Mar 2019

Verified traveler

Really happening place, great breakfast, so close to town center

Business_and_leisure Partner

8/10

Excellent

14 Jan 2019

Verified traveler

Fast check in and checkout. Reasonable restaurant prices

Leisure Family

4/10

Poor

15 Nov 2018

Andrew

Not the best if you are a light sleeper...

I had a 2-night reservation at the Novotel and decided to leave after the first night even though I would lose some money. The air conditioning compressor was so loud it made sleeping very difficult. The room key didn't work and I went to the front desk several times for new keys to be used. The condition of the hotel is adequate but not up to the images used for marketing purposes. Price-wise the hotel is fine for what they are offering but I was able to get a superior hotel for Friday night and so I decided to vacate my room and move to another property to get a quiet sleep for my last night in town.

10/10

Exceptional

29 Apr 2018

Verified traveler

A good family hotel to stay in Solo

It was an enjoying stay for me, the location is close to CFD area and many betjak for going everywhere. Room is clean and staff was friendly

8/10

Excellent

25 Feb 2018

Francis

Cozy in Solo

The place was great, gives you a great feel of Solo. Food was above average. Staff are very nice and very helpful. One incident that's a bit of a turnoff. Coming back from my hotel room after a day's work, I saw my room door open. Nothing's missing and probably someone just forgot to properly shut it after room cleaning, so I didn't bother complaining. Quite alarming at that time though.

10/10

Exceptional

20 Feb 2018

Chrisantus

Top notch service with javanese feels

Pleasant and friendly staff

Family

8/10

Excellent

08 Nov 2017

Tim

A good choice in Solo

This is every thing you would expect a Novotel to be - clean, comfortable, and well-appointed with no surprises - good or bad. The bed was comfortable, the air conditioning worked, and the TV offered several English-language stations with choice of movies as well as news. Wi-fi was OK if a but slow. We stayed on the Executive Floor, which gave us a nice view (higher floor) as well as access to the Executive Lounge for a modest increase in price. The in-house restaurant was OK but not great. The the spa offers an excellent massage for a very reasonable price. It is also right across the street from the Batik museum, which is worth a visit.

Partner

8/10

Excellent

11 Sep 2017

ashaari

Recommended hotel to stay.

Nice hotel with good location and within reach to some intresting places.

Partner

10/10

Exceptional

01 Jul 2017

Muhammad

My second home every mudik lebaran

Good food, good service n warm staff. Just like home. But please improve on mini bar with complete set of teas n coffee

Family

8/10

Excellent

12 Dec 2016

Verified traveler

Well located, functional, great staff.

The hotel was busy due to the long weekend, but the staff make any stay enjoyable with their can-do attitude and friendly Javanese style. Taxis and rickshaws are available outside, but the property is well located for those who may like to explore the city on foot. \"Car Free Day\" on Sunday is a good opportunity to mingle with the local people, as everyone is out and about between 6:00 and 9:00am.

10/10

Exceptional

16 Jul 2016

Sri

Spent a night at Novotel Hotel

the room and the beds are big enough to stay

8/10

Excellent

18 Jun 2016

Ai Ling

Great for the price

The only down site is internet not stable and sound proof not perfect. You might being wake up by people speaking at pathway

6/10

Pleasant

12 Feb 2016

Raj

Average i can say

Breakfast average.
Location excellent
Staff very good
But the only one thing i dont like was smelling bad everywhere. Specially near rooms.
Overall average little +

10/10

Exceptional

15 Jan 2016

Verified traveler

Very nice hotel!

We arrived late, and left early in the morning. However we did order room service and have breakfast, and both were great.

8/10

Excellent

05 Aug 2015

Sentot

Good staff, good facilities, good price

The best hotel in service, facilities, room and price that I ever had during one month vication in indonesia. I am very satisfied was being there..I am coming back !!!

Family

8/10

Excellent

04 May 2015

lisdiono

Recommended

It's a nice hotel to stay.

Family

8/10

Excellent

19 Apr 2015

Winnie

Worth to stay

Comfortable and friendly staff

8/10

Excellent

23 Mar 2015

Verified traveler

Nice hotel good staff comfort room close to the centre of the city

10/10

Exceptional

20 Mar 2015

mr hafed h.

good

good hotel n place
isaty in here
nice please
nice drink
nice food
nice reservation

10/10

Exceptional

17 Feb 2015

Tara

Great business stay at the Novotel!

Great experience here while staying in Solo for work. The room was very comfortable, the staff was helpful and professional, and the location was great. I enjoyed the breakfasts and dinners, especially sitting on the patio for a much-needed moment of relaxation at the end of the day. Airport dropoff for 25,000 IRD is definitely a plus. Only wish they'd been able to provide stamps for international mail, but that's a tiny detail. I'd definitely stay here again!

8/10

Excellent

06 Jan 2015

Yosua

#awesome

Just another comfort hotel you can found in heart of solo city.

Family

8/10

Excellent

01 Jan 2015

Glenn

definitely 4 star hotel and service

We have a pleasant stay, nice service, the staffs is very helpful

Family

8/10

Excellent

30 Dec 2014

Chok Beeng

good

great location and centre area for old solo town.food have varity ..early booking obtain the best rate..the lift is old..need to improve..take longer time

Family

2/10

Poor

25 Aug 2014

mb

getting too old, need upgrade

The hotel is getting too old, the carpet on the floor is dirty and worn out (still not smell tough). Hotel's towel looks dirty and not white anymore.

8/10

Excellent

22 Jul 2014

Troy

Good hotel in good location.

The only reason I did not give it 5/5 was the dining facilities. They moved the restaurant to the ball room because of renovation. As it was Ramadan, we opted for pre-dawn supper (sahur) instead of breakfast. The first night, we arrived at 04:00, the food was mostly gone. The second day, we arrived at 03:00, which coincided with World Cup Final, the food was not ready. We needed to wait until 04:00 for the buffet to be completely spread.

10/10

Exceptional

14 Jun 2014

Verified traveler

Enjoyable stay

good staff, good service. comfortable beds.

8/10

Excellent

15 Mar 2014

Abd Rahman

Friendly staff & comfortable Hotel

Upon arrival, we were warmly received by friendly and accomodative staff. Check in process was very fast. Then we were escorted to our room which was clean and quite spacious.Very pleasant stay indeed.

8/10

Excellent

11 Nov 2013

Felix Ong

Great Location, Clean , Friendly

The staff very friendly and services is good. The room is big with comfortable bed and clean.

10/10

Exceptional

22 Sep 2013

mgusyev

Clean and comfortable place to stay.

The hotel has been renovated and the rooms are very clean with free WiFi. I enjoyed the stay and a dinner at the hotel restaurant. FYI, I requested a room with a king bed, but I got 2 twin beds instead. The hotel has a strange rule that does not let you stay in the king bed room, if you are staying more than one night. Did not bother me after all.

6/10

Pleasant

11 Oct 2012

Fred

Novotel OK?

The room was definitely showing its age - floor was chipped, bath had rust marks etc. Bathroom things(soap etc) only supplied after asking. Staff friendly but English level not high.

10/10

Exceptional

11 Apr 2012

ng

Facilities: Home away from home; Value: Fantastic; Service: Flawless; Cleanliness: Beautiful;

Family

6/10

Pleasant

28 Mar 2011

Fred

Ok hotel in ok location

The Novotel in Solo is handy for most tourist sites but don't expect them to be similar to Jogja. And be aware that most businesses are closed on Sundays

4/10

Poor

02 Mar 2011

Anonymous

old and uncomfortable

nearly every thing we asked for was not possible and/or it took them very long to organize it.
the ac im room couldn't be regulated.
one swimming pool was closed, the second closed at 7 p.m.
only one pc place in front of reception.

Partner

8/10

Excellent

10 Feb 2011

Denny310801

your service overall already good.

If your pricing already for breakfast and the rate still competitive will make addiotional value for customer

6/10

Pleasant

06 Sep 2025

Verified traveler

Enjoyable and confortable stay