Twentyone

Greece , Athens
ATHENS, Kolokotroni & Mykonou - Kefalari - Kifissia, 21
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100 reviews shown

8/10

Excellent

15 Mar 2026

Gavin

Hotel for us was in a great location in easy reach of the tourist attractions but also with restaurants and shops close by and a reasonable walk from Stadio Olympico. Staff were great, breakfasts were good. Room was clean. Bathroom was quite small but compared to other hotels in area was priced ok. I would stay there again.

Partner

8/10

Excellent

30 Jan 2026

Sarah

Great hotel but weirdly lacked plug sockets in the room.

Leisure Family

10/10

Exceptional

25 Jan 2026

Francis

Excellent location and service. Breakfast was well prepared.

Partner

8/10

Excellent

13 Jan 2026

Luca

Easy check-in, room was perfect for an overnight stay. Waiting to get into SJU

Business Friends

8/10

Excellent

07 Nov 2025

Vytas

Room was clean, but there was no coffee machine. Staff very friendly, great breakfast.

8/10

Excellent

03 Nov 2025

David

Room was hot and mattress was extremely firm.

6/10

Pleasant

23 Oct 2025

James

Breakfast was typical: some sort of unidentifiable scrambled \"eggs;\" fruit, cereal, cold cuts, cheese, etc.

4/10

Poor

10 Oct 2025

Huijia

The hotel room is very small with few furnitures. Internet connection is weak or even no internet in the room some times. Hotel staffs are not nice.

Leisure Family

8/10

Excellent

04 Oct 2025

sepideh

Room was clean. Staff were friendly, polite and helpful.
Room was just a touch smaller than I thought, but not a big deal

Leisure Partner

10/10

Exceptional

24 Sep 2025

Jeffrey

Good location!

Leisure Family

10/10

Exceptional

24 Sep 2025

Leo

Amazing hotel and staff. Excellent location

Partner

10/10

Exceptional

16 Sep 2025

Peter

The neighborhood was perfect, we were able to get to the busier parts by either walking or taxi easily. We found some nice restaurants within a 10 minute walk. The breakfast area on the top floor was very nice end the staff were friendly and attentive. The only negative was the mattress could be updated.

Leisure Partner

10/10

Exceptional

21 Jun 2025

Mehdi

Amazing Location, staff are very friendly and helpful. Breakfast buffet is great.
Fully recommend

Leisure Family_with_children

6/10

Pleasant

19 Jun 2025

Verified traveler

Good location in nice area of Rome

Good location in very nice neighborhood. Lots of great restaurants nearby. Easy to get taxis to other areas. Hotel staff were nice and helpful. Rooms were updated and had enough space. Shower had a great rainshower head. Beds were very very firm and not comfortable. Room had AC but not a lot. No ability to make coffee or tea in the room.

Friends_and_family Family

8/10

Excellent

11 Jun 2025

Gustavo

10/10

Exceptional

10 Jun 2025

EDWARD

our first floor room is a bit noisy with street auto and truck traffic - all else is very good

Leisure Family

10/10

Exceptional

13 Apr 2025

jeannette

Perfect little hotel in a great location.. we felt safe walking around. Everything was walking distance.. no complaints at all.

Leisure Friends

8/10

Excellent

22 Feb 2025

Nickolas

Wonderful 3 day stay.

Leisure Family

10/10

Exceptional

27 Dec 2024

Verified traveler

Good service from staff. Amazing breakfast, and food from room service.

Friends_and_family Family

8/10

Excellent

26 Dec 2024

Juan Gabriel Montero

The parking in the hotel's garage is very small, only 8 spots and it is only available with prior reservation

6/10

Pleasant

06 Dec 2024

noisy, poor cleaning, poor layout and design of rooms

Business

6/10

Pleasant

19 Nov 2024

Yosmar

The rooms are incredibly dark… black walls, black bathrooms with tiny showers. The staff was great, especially in the restaurant, but we had a very rude bartender that pitched a fit when my husband pointed out that her Dirty Vodka Martini had no vodka, no olives, and was sweet. The location was good, very convenient to any Vatican tours, and walking distance to our meeting point for our Pompeii and amalfi coast tours, but other than that, not much to say. Not our cup of tea.

Leisure Family

2/10

Poor

30 Oct 2024

Andrew

Depressing hotel experience

Very basic hotel, the room I was allocated was actually downright depressing. I would never stay here again. Staff certainly not warm or friendly. Considering what I paid it rates as one of the worst hotel experiences in years. No extra blankets in the room, no tea or coffee, 2 star at best

Business

8/10

Excellent

26 Oct 2024

Peter

The room was clean and the location very convenient. Staff were helpful. Room was very small (queen bed with very little space to walk or sit anywhere but on the bed), the bathroom was small (with a dark glass door to the bedroom area that didn't close properly and gave VERY little privacy). The hotel doesn't have a real lobby so difficult to hang out in the hotel with family or friends, but if that is not an issue for you and you are literally looking for a place to sleep only, this is a good option.

Leisure Self

6/10

Pleasant

16 Oct 2024

Patricia

Room was very small and “cold”. Much of the room was black and bathroom was all black tile. Very “cold” and uninviting.

Leisure Partner

6/10

Pleasant

27 Sep 2024

Jennifer

Family trip to Rome

Very hard time opening our hotel room door. Seems this is a universal problem since the only person who helped me was another traveler. Day shift fellow was very arrogant, even with my husband. The hotel and room are very dark black and grey design. Bedding is very firm, flat pillows and scratchy bed linens. However, the shower was nice. TV required intervention, twice. The second fellow brought in the proper remote control. Breakfast, although plentiful and varied, served hot items cold each day we were there. Boxed breakfast provided on departure by a very professional lady. She arranged our hotel shuttle. She stated the regular taxi service is 70€ with morning surcharge and the hotel charges 75€. He was late by 15 minutes. Hotel wait staff were amazing and the restaurant “Vista” was adequate with delicious pasta. All in all, this “4 star” hotel did not live up to my expectations and I will select differently in the future. This is our 16th trip to Rome, so we have experienced hotels, boutique hotels, B&Bs and apartments.

Friends_and_family Family

10/10

Exceptional

15 Sep 2024

nabil

Wedding travel

All are excellent, except needs to improve breakfast selections

Friends_and_family Family

10/10

Exceptional

02 Sep 2024

Adam

Stayed here for a second time and equally impressed second time round. Would stay here a third. Great location, lovely staff, clean rooms and amazing breakfast buffet. Also has a small but excellent gym which isn't advertised but was easy to access.

Leisure Family

8/10

Excellent

15 Aug 2024

Tonderai

Our room was quite dark and the lighting was not enough. However, everything else was excellent

Leisure Partner

10/10

Exceptional

21 Jun 2024

Donald

Great location great staff good breakfast and loved my room with balcony.

8/10

Excellent

20 Jun 2024

Niall

Some little things missing in room , Iron, Phone , tissues..only one chair..lots of space for more.

Leisure Partner

8/10

Excellent

09 Jun 2024

William

It was very nice. Super accommodating. Rooms are fine. Walls are very very thin. Bring ear plugs.

Friends_and_family Friends

10/10

Exceptional

03 Jun 2024

Vincent

I'm a regular. The hotel is centrally located. Staff is amazing. From front desk to restaurant.

Leisure Self

10/10

Exceptional

02 Jun 2024

Jesuina

Property was great! About. 10-15 walk from city center. Perfect disatnce to walk off all the food. Morning breakfast was amazing.

Leisure Family

6/10

Pleasant

18 Apr 2024

Verified traveler

Arrived early before 3pm check in was asked to wait a few minutes which was fine of course. Went to the roof top and had a coffee came back at 3pm. Room was not ready. Waited in the reception until 3.25pm and asked and my room number was changed. I assumed as my original room was not ready.

Once I got to the room I expected to have a balcony area as per the images on the website I smoke hence why I wanted this room. This was also my first trip alone so if I felt uncomfortable at anytime I knew I could go back to my room.

Spoke to receptionist - told me no smoking rooms which I understood but I spoke about the balcony area.

Went back to my room and every single room on my floor was with a balcony area. My original room number 501 / 505 both had balcony’s areas

Questioned again and was then told no you have to pay more. I said this isn’t clear and the woman on reception stated I will speak to the booking team.

After this I gave up, but I would have paid more or stay somewhere else for this reason.

Also used the iron and my power went out.
Room was not made up until after 3pm each day which was a bit annoying when I wanted to relax before going out in the evening.

Rooftop staff were great. Extremely polite and helpful so that was one good thing and the hotel is very clean.

Self

8/10

Excellent

05 Mar 2024

Dani

The location of the hotel was the best part. Staff was nice and accommodating. Wife was slow at times.

Leisure Partner

8/10

Excellent

02 Jan 2024

Nariman

Modern and ease of access

Leisure Family

6/10

Pleasant

29 Dec 2023

Angelica

The rating of this hotel needs to be lowered to 3 stars. The room is dark and in need of more lighting, dark walls, dark carpet, black comforter, black bathroom. Get rid of all the black! The a/c was turned off because it’s winter time and the heater was switched on. This made for a terrible stay and restless nights, the room was hot even with the window open. You can’t sleep with the window open because it’s too loud outside, had I known this I wouldn’t have booked this place. You break a sweat just getting ready in the am, yes even with the window open. Please make it known there is no a/c in the rooms during certain times of the year. The breakfast was your typical Italian fare, nothing to rave about. For check out you must check out at the front desk, very inconvenient, no one does this anymore. Staff was nice and accommodating, location was superb.

Leisure

6/10

Pleasant

15 Nov 2023

Edward

Experience is not so good because the bathroom is dark. You can’t even see yourself when you are having a shower. 3 stars hotel without tissue papers is not up to a standard. One has to use toilet papers for this purpose. The room’s temperature is high and there is no way to turn it down except to opening the window, but that creates traffic noise from the streets. The staff is good and they give goood services, especially those at the front counter.
.

Partner

10/10

Exceptional

11 Nov 2023

Kali

The hotel is well run. Excellent staff on the front desk.
The breakfasts were very good. Plus they are adding a good coffee shop and restaurant.

Leisure Partner

8/10

Excellent

28 Oct 2023

Vincent

Dark and small room smelt like smoke

First floor room. Close to indoor smoke room. Smelt from time to time. But breakfast was great and everything who worked there was kind and great service. Location was nice for Vatican.

Partner

10/10

Exceptional

20 Oct 2023

Rodney G

Excellent property in the middle of numerous tourist friendly locations. Staff were professional and friendly, room was large and comfortable and the overall vibe of the area was perfect for us. Lots of pubs in the area so do not complain about the street noise. If I had one silly complaint, which is really a compliment…the hot water was literally boil an egg hot!! I love hot water and if you do too this is a bonus. Great location!

Leisure Partner

10/10

Exceptional

02 Oct 2023

Bradley

Nice find

Very nice hotel. Bed is firm and slept well. Restaurant on roof has beautiful view of St. Peter’s dome. Friendly staff.

Partner

4/10

Poor

26 Sep 2023

Carlos

In need of more room and kichen help.

We arrived at 10; told to come back at 1to check in. Arrived back before 3 and waited until 3:30 before room was ready and after 3 others separate guests checked in. Next day went out before 10; came back after 4. Room had not been touched: unmade beds, room not cleaned. Breakfast bags offered to those leaving was not honored. Told kitchen was too busy.

Friends_and_family Friends

4/10

Poor

26 Sep 2023

Gayane

Room
Was too small as advertised on website asked for a large soft room when booking room
Was not as posted

Leisure Partner

8/10

Excellent

15 Sep 2023

Rob

Leisure Partner

10/10

Exceptional

01 Sep 2023

Yelitza

Buena localización, limpio, cuarto amplio.

Leisure Partner

10/10

Exceptional

11 Aug 2023

Stephanie

This was our first time visiting and we couldn’t have picked a better hotel. Everything is about 20 mins walking distance. Hotel was nice, staff were great!

Leisure Partner

10/10

Exceptional

28 Jun 2023

Larry

Overall stay was great. Not too keen on the twin beds.

8/10

Excellent

22 Jun 2023

Donald

Small, walking close to a lot of sights-friendly

Leisure Family

8/10

Excellent

21 Jun 2023

Kimberly

The hotel is located in a good area and close to the Vatican

Leisure Family

8/10

Excellent

12 Jun 2023

Kimberly

Clean and good location

Leisure Family

8/10

Excellent

30 May 2023

Michelle

The location was great and quiet. The only con was that the bed we had in our room was a circle and it was hard to sleep with your feet hanging from them.

Leisure Friends

8/10

Excellent

14 May 2023

DEBORAH

It was modern and clean. The room was nice but on the small side. The only downside was that there wasn't any drawers for clothes, so had to leave a few things in my suitcase. Also the drains in the bathroom smelt unpleasant/

Leisure Friends

8/10

Excellent

19 Mar 2023

Joshua

Great location and very modern looks. The air conditioning doesnt work until may only heat so even though it was warm in March you had to sleep with the window open and listen to the road traffic at night to not overheat. Also the bedding was extremely firm making it difficult to sleep and painful in the morning.

Leisure Family

10/10

Exceptional

23 Feb 2023

Erin

This hotel is in the perfect location to go to the big tourist attractions and the hotel was clean and the staff were nice and friendly and the food was good for the breakfast buffet!

Leisure Self

10/10

Exceptional

20 Dec 2022

MIN

Great hotel. Would stay here again.

Leisure Self

10/10

Exceptional

07 Nov 2022

Helen

Great hotel

Leisure Family

10/10

Exceptional

24 Oct 2022

Ehud

The staff were very attentive and welcoming

Leisure Partner

10/10

Exceptional

04 Oct 2022

Vincent

Great location. Central to tourist sites but far enough to experience Rome. Room was clean. Service was excellent. Staff is friendly, helpful and accomodating

Leisure Self

8/10

Excellent

22 Sep 2022

Michael

Bedroom and bathroom were very dark; very poor lighting.

Leisure Family

8/10

Excellent

18 Sep 2022

Jon

Close proximity to the sites and shopping. Quiet but accessible and good staff.

Leisure Family

10/10

Exceptional

12 Sep 2022

mark

People, people, people

We were very pleased by the location and the room, but most importantly by the workers ... very helpful and welcoming to us ... highly recommend

4/10

Poor

10 Aug 2022

Jason

Pro: Location is great. Walking distance to many tourist attractions, cafes, bars, and restaurants. Cons: 1.) I filtered hotels and chose one that offered parking. Upon arrival, I was asked if I have a parking garage reservation. Expedia did not give this option, but informed on-site parking is available for €25. The garage was full and we were sent to a satellite parking garage, which cost €30 (more expensive) and required us to walk back to the hotel with our luggage. 2.) WIFI in the hotel did not work.

Lastly, save your money and eat at any of the locations away from the hotel.

Leisure Partner

8/10

Excellent

30 Jul 2022

Michael

Would stay again!

Walls very thin which wasn’t great when people in the next room were coming in at 3am and sitting talking with the tv on until 4.30. Breakfast ok but not great. Scrambled eggs looked like they’d been poured from a tap. However, staff were friendly, hotel very clean and comfortable. Good value for money for a Rome city centre hotel.

Business

8/10

Excellent

28 Jul 2022

kinneret

The hotel room is ok, there is a little sewer smell like other comments, bed mattress is extra firm, for those who loves it!
Friendly staff!!! Location is amazing!

Leisure Partner

10/10

Exceptional

25 Jul 2022

Rodrigo

Great location.

Leisure Self

8/10

Excellent

25 Jul 2022

Laurent

Nice hotel and convenient location to visit Rome

Leisure Family

8/10

Excellent

13 Jul 2022

Jonathan

Clean and tidy but limited amenities. Staff were friendly.

Leisure Family

8/10

Excellent

08 Jul 2022

Lenore

Great location and nice staff.
The breakfast was good. Dinner wasn’t and not enough air conditioning in room.

Leisure Family

4/10

Poor

03 Jul 2022

Wesley

Very dissatisfied with the 4 star rating.

The following is taking into account it is supposed to be a 4 star rated hotel.

The Good:
Hotel is in a good location. Water pressure is good.

The Bad:
Although the water pressure is good, the shower head bracket wasn't tightened up enough to put the water on full pressure so you couldn't even take advantage of it. The bed is solid, you may as well sleep on the floor. The pillows were so flat it wasn't far off sleeping with jusy a pillowcase. The WiFi is almost as fast as dial up when it actually works. The walls are very thin, you can hear the next room a little too well. The lights are so dark in the evening it's like being in a cave. For some reason the corridors to the rooms were being hoovered late into the evenings. What a pleasant way to relax after a great day of sightseeing.

The Ugly:
When we first moved into a room, upon first inspection it seemed to be clean. We did a quick sweep of the room to find that there were in fact termites in the furniture. We immediately reported this to the person on reception, who, to begin with completely dismissed us and told us there were no rooms available and that they were fully booked up. It wasn't until I showed him the video of the termites, that all of a sudden a room became available. We were moved into a disabled room which was worse than the first one. It had a poorer shower, it was less clean and had no view from the window. They only provided us with one towel in the bathroom.

Partner

10/10

Exceptional

27 Jun 2022

Bradley

Nice property. Great Service. Perfect location.

Exactly as pictured and much nicer than I expected. Room was comfortable. Spacious bathroom. Tiny shower. Great a/c. Location was amazing - 20 minute or less walk to EVERYWHERE you want to go in Rome. Service was fantastic. Great English if you need that. Highly recommend.

Self

8/10

Excellent

18 Jun 2022

Andre

Nice boutique hotel.in a solid part of the city. Many bistros and food options on the same street. It's a 10 minute walk to the Auburn metro station. I would stay here again.

Leisure Self

10/10

Exceptional

16 Jun 2022

Yair

We had a great time. The location is amazing and the hotel is nice just like in the pictures. Its a bit difficult to get their by car, it could be a pain if you have heavy suitcases but other than that fantastic.

Leisure Family_with_children

8/10

Excellent

29 May 2022

Tresha

Everything was good except you can hear all the noise from the hallway and rooms. Definitely not soundproofing rooms. Other than that no other complaints. Close to train station and walking distance to most places we visited. Lots of good restaurants around as well.

Leisure Partner

10/10

Exceptional

08 May 2022

Andrew

Great hotel, great location in Rome

Hotel is stylish and in a great location between the vatican and piazza navona (10 to 15 mins in each direction). Good resteraunts and bars close by. The staff were friendly and very helpful. We had a great time and would recommend the hotel.

Friends_and_family Family

10/10

Exceptional

23 Apr 2022

maida

Location location location

Best location. Close to all the main attractions we walked to 90% of all the attractions we went to. Affordable. Beds not so comfy. AC not working but opening the window was suffice during the spring weather. Did not try thr hreakfast because we were always on the go for our attractions. Felt safe in the area.

Friends_and_family Family

10/10

Exceptional

04 Apr 2022

Nelina Guillen

I had a great experience. Everyone was super helpful. Tatiana and the rest of the staff were amazing. They were helpful and welcoming. The hotel is walking distance to everything and the breakfast buffet is very good. The only things is that the internet is a bit slow. I totally recommend this hotel.

Leisure Family

10/10

Exceptional

15 Feb 2022

Great position. Beds could be a little softer. Great choice for breakfast. Friendly staffs.

Partner

6/10

Pleasant

18 Dec 2021

Cynthia

Hotel 21 is

Partner

10/10

Exceptional

15 Nov 2021

scott

The multi-lingual staff was exceptionally friendly and helpful.

Leisure Friends

8/10

Excellent

30 Oct 2021

Sarah

Safe, convenient, very helpful front desk staff

Front desk staff were extremely helpful. No concierge desk could have been better. Neighborhood felt very safe, not far from Metro. We actually walked to most all the tourist places we visited, furthest was about an hour walk. Only complaints were that the beds are hard and although the hotel has air conditioning, controls are not by individual rooms only building wide.

Friends_and_family Family

10/10

Exceptional

07 Oct 2021

Joan

Twentyone Hotel goes above and beyond expectations

We truly enjoyed our experience at Twentyone Hotel. We will certainly stay at this hotel if we are fortunate enough to return to Rome. The staff went out of their way to be helpful and to help us navigate the public transportation in Rome. The room was exceptionally clean. The bed was very comfortable. Everything was beyond approach with respect to cleanliness. We truly enjoyed our stay

Partner

4/10

Poor

06 Oct 2021

Iris

Muy caro para lo que ofrecen

Este hotel no está cerca del aeropuerto está a 30 minutos de taxi si no hay tráfico no tiene dónde conectar ningún dispositivo es como una pensión no lo recomiendo como un hotel de 4 estrella es 1

Business Self

10/10

Exceptional

22 Jun 2020

jay

i have stayed here before. great staff, rooms clean and roomy, great location, few blocks from subway and price is good for what you receive

Self

2/10

Poor

24 May 2020

Verified traveler

The hotel was closed but they refused to refund us. They offered only a voucher to use within 12 months which is not suitable. Terrible service to hold back amount paid and not deliver the service. No comment from management other than “we are closed, here is your voucher” and haven’t heard from them again. Expedia customer service said I am entitled to a refund as the property is closed but no further communication from Twentyone Hotel.

Leisure Partner

10/10

Exceptional

02 Mar 2020

Lauren

It was very comfortable, the staff was very kind and accommodating and the room was nice and clean.

Leisure Friends

6/10

Pleasant

27 Feb 2020

Thomas

Great location, but lacking in services.

We have stayed at this hotel before and the location is great, but it is starting to look a little tired.

For a 4 Star hotel I was also a bit disappointed with the facilities or lack of. There was no tea / coffee facilities within the room. The Hotel Bar shut at midnight, and bar staff were reluctant to give us glasses for drinks in our room.

The Hotel is fine if your just looking for somewhere to crash after a day out exploring, but its not somewhere to spend any length of time at.

Friends_and_family Family

10/10

Exceptional

23 Feb 2020

Verified traveler

A really nice place in the middle of Rome. Just walking distance from the Vatican and many other amenities.

Leisure Family

8/10

Excellent

11 Feb 2020

Gary

Safe and secure property. Great location walking distance for all main sites if able to walk.

Leisure Partner

10/10

Exceptional

09 Jan 2020

Verified traveler

I will highly recommend this hotel. It is in a great location walk in distance from a metro. It is in a safe location and the hotel is beautiful! The rooms were clean,super modern, and super friendly staff! I will definitely stay there on my next visit!

Leisure Family

4/10

Poor

30 Dec 2019

Cristiane

Amazing location, parking available but bad smell

Location is excellent, in a good neighborhood, walking distance to the historical center and to Vaticano. There is parking available per 25 euros a night.
Unfortunately, there are some bad aspects related to this hotel:
- the walls and windows are not soundproof, so it is possible to hear everything across the walls and from the street;
- the bed is too hard, not comfort at all, and;
- there is a strong smoking smell that comes from the bathroom.

Friends_and_family Family

8/10

Excellent

11 Dec 2019

Verified traveler

I enjoyed my stay at the hotel. An interesting point was round bed and bathtub/jacuzzi behind the bed separate from the shower. The staff were friendly and the location was in walking distance to all of the main tourist attractions.

Leisure Family

4/10

Poor

08 Dec 2019

Amish

Bad attitude and un friendly front desk staff

The front desk staff are not very friendly and warm. Very cold and unhelpful. Will not stay here again.

Friends_and_family Family

10/10

Exceptional

17 Nov 2019

Lucy