Name: Mercure Bourg En Bresse Hotel
Address: 10 avenue de Bad Kreuznach, Bourg En Bresse, 1000, FR

10/10

Exceptional

19 Dec 2025

Marie Catherine

Professionnel et Sympathique

Leisure Self

8/10

Excellent

31 Jul 2025

Guan

Good hotel for a short stay.

8/10

Excellent

23 Sep 2023

Verified traveler

Stopover on the way back to UK

The room was clean and comfortable. Wifi connection was easy. The breakfast was excellent. Location ideal and close to all amenities.

Partner

8/10

Excellent

09 Apr 2023

Verified traveler

Pull-out bed for 3rd adult needs blanket or thicker duvet for warmth

Friends_and_family Family

10/10

Exceptional

14 Jan 2023

Cornelius

Night stop

One night stay en route from the UK to Sardinia. Nice hotel with friendly staff. The food in the restaurant was excellent.

Partner

4/10

Poor

17 Jan 2022

David

Very disappointing for a Mercure

Room was small with horrible view of rooftop pipes. There was an almost continuous noise of a boiler or motor of some sort. We could hardly hear the tv because of it. Shower was barely warm. Pillows poor. Not at all the usual Mercure standard. Very disappointing. We stayed a at a Holiday Inn the night before for the same price. It was immensly better than this Mercure.

Partner

6/10

Pleasant

17 Sep 2021

Mike

I was asked about my personal medical history in a terse unpleasant manner

Friends_and_family Friends

8/10

Excellent

17 Aug 2021

moran

outdated hotel, definitely requires renovation. basic rooms. staff is super friendly and breakfast is great

Friends_and_family Family

10/10

Exceptional

29 Jul 2021

Veronique

Ok

The hotel is ideal for a one night stay - while travelling. It was not especially clean but the staff was exceedingly nice and helpful. We had a comfortable bed in a room with a disagreeable smell overlooking a roof and utilities and a wall.

Partner

10/10

Exceptional

31 May 2021

Cornelius

Great location

Lovely hotel in a great location. Fabulous breakfast. We'd definitely stay again

Partner

6/10

Pleasant

07 Aug 2020

Verified traveler

Obviously problems in Covid times but managed not too bad

Leisure Partner

8/10

Excellent

18 Jun 2020

Julia

Nice enough, but pricey

The hotel was more than suitable for our overnight stop. I was a little disappointed with the size of the room - given it was €130 a night. With the restaurant closed we had a packed breakfast delivered to our room which ruled out us choosing what food we wanted. The food was OK, for prepacked food, but not what I would have chosen at a buffet bar. The receptionist was excellent and directed us to a nice restaurant for dinner. Our room was very quiet and it was nice having the car in an off road, gated car park.

Partner

6/10

Pleasant

05 Jan 2020

Susan

Small & outdated bathroom

The room offered smelt of horribke stale cigarette smoke. After complaining we were mived to another room. The bedroom was very nice but the batgroom very small, outdated. The toilet was stained & the old shower cubicle seals very stained.

Partner

8/10

Excellent

28 Jul 2019

Jonathan

mercure - you know what you get

simple stop over on a long drive from london. sweltering heat. arrived at hotel safe easy parking. easy check in not much going on in the area overall happy

Friends_and_family Family

10/10

Exceptional

03 May 2019

Tracy

Stop over

Perfect for one night stop over

Partner

8/10

Excellent

17 Mar 2019

Verified traveler

Good value for money

A good hotel to use at reasonable price whilst travelling. Not a very attractive part of the town but rooms are reasonably large, well-appointed and quiet. Restaurant meets the need but don't expect too great a choice or anything outstanding; at the hotel's price it is perfectly reasonable. Good size of parking and convenient for the autoroute.

Family

8/10

Excellent

17 Mar 2019

Verified traveler

Value for money

This is a good hotel for overnight stops en route at a competitive price. Helpful staff, clean and well-equipped rooms and a pleasant restaurant. Bar service is usually a bit slow and restaurant has a rather limited and it seems unchanging menu - not all of which we would recommend (avoid the Bresse chicken). That said, we will use the hotel again.

Family

8/10

Excellent

21 Dec 2018

Tim

Clean and comfortable

Very clean and comfortable hotel. Just a little out of town.. nice restaurant too

10/10

Exceptional

10 Dec 2018

Verified traveler

Perfect stay for a good price.

I really liked this hotel. I was in Bourg en Bresse for business. Great staff. Delicious restaurant. Breakfast was super. Fitness Room was small but had everything I needed. Very comfortable room with a sofa, tea machine and so on. Free parking. Easy to access.

8/10

Excellent

18 Sep 2018

Michael B.

Very good

Breakfast very expensive for what you got

4/10

Poor

21 Aug 2018

Verified traveler

Disappointing Family Room

We arrived after 8.00pm in the evening, after waiting an age for someone to appear at the front desk to book in we went to our room and the children's pull down bed was not made up and the process of unfolding the sofa was not explained to us. We had had a very long journey and the children were very tired so it would have been nice to be at least pre warned and for someone to come with us to help set their bed up. There was only 1 bath towel in the room, insufficient for a family of 4. The staff were generally unhelpful. This is not a \"budget\" hotel and for the money we expected more. Probably only good for a night stopover for business person when someone else is picking up the bill.

10/10

Exceptional

20 Aug 2018

Stephen

Fab hotel near to Disney

Great hotel within 15 minutes by free transfer to Disney.
Staff are very helpful.
Hotel is very clean throughout and was a joy to stay at.

8/10

Excellent

25 Mar 2018

Verified traveler

Good overnight stop hotel

A good functional hotel for overnight stop

Family

8/10

Excellent

25 Mar 2018

Verified traveler

Good overnight stop

A good functional hotel for overnight stop

Family

8/10

Excellent

28 Apr 2017

sue

Ideal for overnight stay en route south. Town dull

Stayed two nights on way to south. One would have been sufficient as Bourg-en-Bresse has little to recommend it. Very clean. Staff very helpful. Excellent meal in dining room if a little pricey. Breakfast fine in pleasant area. Room very basic but I wonder if this was because we had a dog with us. Comfortable bed and quiet at night.

Partner

10/10

Exceptional

20 Mar 2017

Verified traveler

Good hotel

Great and easy

Family

8/10

Excellent

01 Jun 2016

Nicky

Convenient hotel

Satisfactory stay but bar was uninviting the acoustics were terrible all noise echoed, bar staff not very attentive.

Partner

10/10

Exceptional

24 Feb 2016

Donald

Good comfort level

Great stop off and very comfortable

Family

10/10

Exceptional

23 Feb 2016

Gillian

Great hotel

Great hotel and location food really good would come back

Family

8/10

Excellent

19 Aug 2015

Verified traveler

Great customer service experience

Excellent customer service. Receptionist on duty was obviously very busy but made the effort to find us a restaurant table when we arrived late & tired. Restaurant staff also impressed with good local knowledge that made it feel less like a hotel chain. Food and room both exceeded expectations.

Family

10/10

Exceptional

26 Jul 2015

Verified traveler

Great staff and very close to the

We stopped over in Bourg En Bresse for a night, to break a long drive to Italy. We were very tired but the reception staff and especially the restaurant staff were great. Really good and pleasant service and excellent food. We had Bresse chicken in Bourg En Bresse - couldn't be better! Really close to the A39/40 motorways as well.

10/10

Exceptional

13 Jul 2015

Mr. Henrik Holmegaard

Perfekt stay

The stay was only for one night, but I could easely have stayed there for many days. I Will use it again in the future.

Family

8/10

Excellent

12 Jul 2015

Steve

Another Mercure hotel but with great restaurant.

Not a very inspiring looking hotel upon arrival, and further aggravated by the unhelpful, sullen young lady at reception when we checked in!
The air-conditioned reception was most welcome after coming in from a 38 degree heat outside! Unfortunately, the hotel corridors and lift were very stuffy and not ventilated. Thankfully, our room was blissfully cool and well equipped with a safe, fridge and a handy little table and chairs.
We decided to dine in the hotel restaurant for our evening meal, and this turned out to be a very enjoyable experience. The food was lovely with sensible portion sizes, along with the helpful waiter, Adrien, who must be commended for his excellent service throughout.
Upon departure, the (different) young lady on check out was very pleasant and helpful. What a contrast to the miserable, unhelpful one the previous day on check in!!

6/10

Pleasant

13 Apr 2015

Andrew

Perfect stopover on way to Alps

Desk staff helpful in recommending local restaurant (hotel restaurant didn't open until 7.15pm with no other eating option). My son left his laptop adapter in the room which the staff found and kept so we could collect it on the way home.

Family

8/10

Excellent

25 Aug 2014

Richard

Miserable Staff

This newly renovated hotel was only let down by the surley nature of two of the restaurant staff. A fair haired waitress was particularly unhelpful, however this approach faded into insignificance when compared to the attitude of the waiter/barman JPV. Not satisfied with ignoring our group of 5 diners at every opportunity possible, when we finally received attention for a blood red chicken breast served to our young son, no apology was offered. He simply took the plate away, had it cooked through and returned it to us on the same plate with the same accompaniments. To list all of the issues we had with these 2 individuals would simply be too exhaustive. On a brighter note the younger male waiter, Adrien, made every attempt to be professional and polite. To compound matters, when checking out in the morning, the receptionist tried every attempt possible to incorrectly insist that we had only pre-paid for one of our rooms. Reluctantly she finally saw the error of her suggestion and made an adjustment of the invoice to the correct balance. She did not apologise for the error and made no attempt at any level of courtesy. Just a \"did you have a nice stay\" or \"is there any other matter that I can help you with\" approach would have been nice. In general, although the fabric of the building was of a good standard some staff training would not go a miss.

10/10

Exceptional

23 Apr 2014

Ivan

Excellence

Excellence services and nice people, very concerned about serving well

8/10

Excellent

10 Oct 2013

Verified traveler

Handy for an overnight stop, close to expressway.

Everything fine, pleasant personnel, good location

10/10

Exceptional

24 Sep 2013

Verified traveler

Spot On!

A lovely stop over hotel, clean and tidy.

4/10

Poor

30 Aug 2013

Mark

All style and no content. Not for families

Poor staff attitude. Disapointed with our Superior Room. Queried it and was told \"well it is Superior, it's on the second floor\"
When I queried the poor room beverages options (see below) I was told \"They are in the brekfast room if you want something different\" No bar staff - waited 10 minutes in an empty bar to be served. No bar food / snacks. Restaurant very formal - not friendly and definitely not child friendly. No child food options. Room service menu had no child food options. We had to eat out and when we returned we weren't even given a cursory glance by the receptionist. Only two bath towels and two hand towels between 2 adults and 2 children so towels wet from night before. Poor tv. BBC blurred and hardly any volume - had to go to level 50 (max) to hear it) Channel 13 scrambled. Poor in-room tea coffee and milk selection. Tea selection in room (Darjeeling or fruit infusion only - no breakfast tea) Only two milk pods so coffee and tea strong and not enough for one cup let alone a second each. The hotel was almost empty. It was all very new and nicely decorated but very cold, unwelcoming and unfriendly. It was like staying in an Ikea showroom. Bar area particularly cold and unwelcoming. Door between bedroom and bathroom didnt close as the bed gets in the way

It was largely empty and on this performance it deserves to stay empty. Nice looking/modern but staff attitude and child unfriendliness was well below what I expected from a Mercure. Good breakfast

Family

4/10

Poor

29 Jul 2013

Verified traveler

Not worth the money

Aircon did not work, breakfast a bit of a joke. Will not stay here again....

Family

10/10

Exceptional

22 Jul 2013

Karen

Family overnight

We arrived at 1 am in the morning after a long drive and the receptionist was really helpful. Room was spotlessly clean. The hotel is family friendly. We did not have time for breakfast as we were going to watch le Tour de France but the restaurant looked lovely.

8/10

Excellent

16 Jul 2013

Rob

Great stop off

The room was spotlessly clean, modern and quiet. Good free parking in secure car park at back of hotel.

8/10

Excellent

18 May 2013

PaulB

Good place for a stopover

We were looking for a hotel close to local restaurants, location not ideal for our needs. They were decorating the reception area, so had to negotiate.scaffolding and ladders. Room was on first floor but a long walk from the lift. Nice comfortable, clean room with a comfy bed.

8/10

Excellent

02 Aug 2011

Verified traveler

Mercure Bourg en Bresse - great stopover

We spent one night in the hotel while in transit on a drive across France. Service was excellent and the hotel more than lived up to its 3 star rating. (for Europe, it was more of a 3 1/2) Our rooms was comfortable and clean with very nice king size bed and bedding.

6/10

Pleasant

14 Jul 2026

Frederic

Chambre propre mais bien chère pour ce standing. En revanche personnels au top

8/10

Excellent

10 Jul 2026

Chaimaa

Tout est bon à part des insectes au niveau de la salles de bain

4/10

Poor

22 Jun 2026

Jean Marc

Le petit déjeuner est bon et offre un bon choix.Par contre,la chambre ne vaut pas un 4 étoiles

Partner

10/10

Exceptional

01 Jun 2026

Clément

Personnel accueillant. Chambre propre, spacieuse et très bien équipée.
Je recommande et reviendrai avec plaisir !

Business

10/10

Exceptional

14 May 2026

bruno

Arrivée tardive restaurant ouvert jusqu’à 22h d’excellente qualité
Accès facile , parking

Friends

10/10

Exceptional

11 Mar 2026

Clément

Personnel accueillant, chambre spacieuse et confortable, super restaurant et salle fitness très bien équipée.
Je recommande fortement cet hôtel dans lequel je retourne à chacun de mes passages sur Bourg en Bresse.

Self

8/10

Excellent

04 Mar 2026

Claudia

Ras

Self

8/10

Excellent

02 Mar 2026

Olivier

Tres bien

Self

10/10

Exceptional

25 Jan 2026

Frederic

La chambre prestige était tres confortable

Partner

10/10

Exceptional

25 Jan 2026

Emilie

Super accueil, tres bel établissement, tout au top, tres bonne literie, restaurant super et l attention pour notre chien nous a beaucoup touchés.

Partner

8/10

Excellent

16 Dec 2025

jean-marc

RAS POUR CE SEJOUR

Business

10/10

Exceptional

19 Oct 2025

Angelo

Pas pris de petit déjeuner

Partner

6/10

Pleasant

18 Oct 2025

Per

Det er ikke 4 stjerner som beskrevet

Partner

8/10

Excellent

10 Oct 2025

martine

Très bon petit déjeuner

Partner

8/10

Excellent

24 Sep 2025

Klaus

Das Hotel liegt an einer Haupteinfallstrasse, aber ruhig, abhängig von der Lage des Zimmers. Der Weg zu Fuss in die Innenstadt, ca. 20 Minuten, ist nicht sehr angenehm.

Leisure Partner

8/10

Excellent

05 Sep 2025

Philippe

La chambre est propre et spacieuse, la literie est confortable, la bouilloire est présente ainsi que du café et du thé, accepte les animaux, par contre le restaurant est très limité en choix et n'a pas été arrangeant avec moi se limitant à ses plats (je souhaitais manger du riz) le serveur n'a fait aucun effort

Business

8/10

Excellent

29 Aug 2025

Emmanuel

Hôtel parfait pour une étape

Hôtel parfait pour une étape. Près de l'autoroute mias au calme, literie très confortable. Bon restaurant et petit déjeuner

Friends_and_family Family

8/10

Excellent

09 Jun 2025

Tomas

Closed restaurant

Unfortunately the restaurant was closed. No information about this on the booking site.

Partner

8/10

Excellent

23 May 2025

Olivier

Plutôt bien dans l’ensemble …

Business

8/10

Excellent

14 May 2025

Kirstine

Fint hotel

Fint hotel. Lidt gammel stil. Men der mangler intet. Gode senge. Venligt personale.

Friends_and_family Family

4/10

Poor

13 May 2025

Bárbara

Il y avait une très forte odeur d'égout dans la salle de bain/toilette, la chambre n'était pas très propre et le petit déjeuner laissait beaucoup à désirer.

Business

10/10

Exceptional

11 May 2025

Alexander

Sehr freundlich

Business_and_leisure Family

8/10

Excellent

24 Apr 2025

BRUNO

Calme

Très bien et confortable
Calme

Partner

10/10

Exceptional

19 Apr 2025

mounir

Au calme

Personnel sympathique et agréable

Friends_and_family Family

8/10

Excellent

22 Mar 2025

Martine

Arrêt recommandé

De passage pour aller dans les Alpes

Friends_and_family Family

6/10

Pleasant

22 Feb 2025

Fabrice

Sur la route pour une nuit mais hôtel vieillot

Partner

8/10

Excellent

14 Feb 2025

thierry

Légèrement en périphérie, vaste parking. Bon rapport qualité /prix

Partner

6/10

Pleasant

03 Dec 2024

ANDREA

NON E' UN 4 STELLE

Business Self

10/10

Exceptional

10 Nov 2024

Marjorie

Très bon séjour de 4 nuits

Chambre spacieuse, calme et confortable.
Les plats servis au restaurant sont très bons avec des prix corrects.
Petit déjeuner complet et personnel à l’écoute.
J’aime beaucoup l’initiative du repas versé aux restos du cœur si pas d’utilisation du nettoyage de la chambre.
Je reviendrais avec plaisir

Business

4/10

Poor

27 Oct 2024

Gerald

Beetje verlopen

Leisure Partner

6/10

Pleasant

30 Sep 2024

Daniela

Eine einzige Person war für Rezeption, Zimmerservice und Bar (Restaurant hatte geschlossen) zuständig- das Zimmer okay, aber sehr kalt. Ordentlich, aber Gesamtzustand vom Ambiente ziemlich in die Jahre gekommen- sehr gute Lage für Zwischenstopp- ansonsten maximal 3 Sterne!

Business_and_leisure

6/10

Pleasant

23 Aug 2024

William

Très moyen pour le prix et pour un Mercure. Le repas très moyen, le magret difficile à manger. Déçu

Partner

6/10

Pleasant

15 Aug 2024

Michael

-

Leisure Family

8/10

Excellent

12 Aug 2024

Besa

Hôtel assez vétuste . Personnel agréable

Business Self

6/10

Pleasant

24 Jul 2024

Jacqueline

2 chambres reservees et 1 chambre a l arrivee. Heureusement le persoonel sur place a regle le probleme.
Personnel attentif et tres gentil

10/10

Exceptional

20 Jul 2024

Malene

På vej til Frankrig

Super ophold alt ok…………………………………………………………………………………….

Friends_and_family Family

4/10

Poor

17 Jun 2024

Amal

Pas terrible

18 euros pour un petit dejeuner très limite.
Pas de yaourt, pas de thé vert, pain et croissants surgelés.
Fromage au gout de plastique
C'est exagéré.

Business

8/10

Excellent

05 Jun 2024

Hendrik

Nvt

Leisure Partner

6/10

Pleasant

18 May 2024

LAPLAGNE

Réservation de cet hôtel suite au descriptif, 4 étoiles et bornes de recharge pour voiture. Les bornes ne sont pas raccordées au réseau sauf une qui est occupée. Nous avons trouvés une solution mais à très rapide.
La chambre toute petite pour un 4 étoiles, les extérieurs très vieillissants et le PDJ moyen pour le tarif.
Pour nous le tarif n'est vraiment pas à la hauteur d'un 4 étoiles. DOMMAGE.

Partner

8/10

Excellent

13 May 2024

Ulrich

Gutes Preis-/Leistungsverhältnis.

Family

10/10

Exceptional

03 May 2024

geert

Een aanrader

Zeer correct verblijf uitstekend restaurant
Een aanrader

Partner

8/10

Excellent

24 Apr 2024

Verified traveler

Bon hôtel

Bon hôtel, très bon service mais chambre un peu petite pour une famille, selon les occupants.

Friends_and_family Family

6/10

Pleasant

05 Feb 2024

Gianni

Struttura vecchia manca di aggiornamenti, colazione non all’altezza di altri Mercure

Business

8/10

Excellent

01 Jan 2024

Aurélie

J'ai bien aimé mon séjour. Le lit est confortable. La chambre spacieuse et propre. Le personnel est sympa. Ils nous ont offert un café en rentrant. Très très appréciable. Merci ❤️

Leisure Family_with_children

8/10

Excellent

31 Dec 2023

NOBECOURT

Ambiance

Salle de bain et waters sentent égouts
Aucune indication pour le petit déjeuner du matin

Partner

10/10

Exceptional

25 Nov 2023

CATHERINE

Excellent Hôtel. Accueil chaleureux. Personnel sympathique et professionnel

Leisure Self

8/10

Excellent

10 Nov 2023

Emmanuelle

Très bonne literie, calmer...
Un peu cher mais nuit paisible

Business

8/10

Excellent

06 Oct 2023

Damien

Séjour agréable

Bien

Friends_and_family Family

10/10

Exceptional

08 Sep 2023

Jens

Tolle Lage für die Durchreise aus Südfrankreich. Gute Küche. Sehr netter Service.

Leisure Partner

10/10

Exceptional

20 Aug 2023

Maurits

With its 4 stars: clean modern facilities, spacious room (the 14m2 on Expedia website is certainly incorrect), pleasant staff, good child bed!

Leisure Family_with_children

8/10

Excellent

17 Aug 2023

Anne Mette

Ok overnatningshotel som vi har brugt før.
Der sad der en flok og hyggede sig i haven til langt ud på natten, hvilket gjorde det svært at sove - de hyggede sig og det var godt.
Parkering er god. Var lidt skuffet over maden denne gang - husker Bresse kyllingen som fantastisk, det var den ikke denne gang.

Partner

8/10

Excellent

28 Jun 2023

dorthe

Værelset var slidt, der lugtede af kloak. Morgenmaden super god.

Friends_and_family Family

10/10

Exceptional

23 Apr 2023

RENE

C'est toujours avec plaisir que je retourne au Mercure Bourg en Bresse .
Accueil parfait.