Hotel Roterdão

8/10

Excellent

04 Jan 2026

patrick noel

Good Spot specially going to Huis Ten Bosch they give you an extra day pass if you got a passport for Huis Ten Bosch

10/10

Exceptional

28 Dec 2025

Meredith

Really enjoyed the location to Huis Ten Bosch

8/10

Excellent

27 Nov 2025

JUAN

Overall great. Breakfast was a bit too expensive.

10/10

Exceptional

15 Nov 2025

Cheryl

The room is very spacious and clean! The condition is new. It's surprising to find hotel rooms in Japan with that size. We had the Japanese style room so we had futons on tatami mats! Lovely!

Partner

10/10

Exceptional

30 Oct 2025

junichi

初めて利用させていただきましたが
とても部屋は清潔できれいでした
次回利用する機会がありましたら、ぜひまたお願いいたします

4/10

Poor

16 Oct 2025

KUNIHIKO

ハウステンボスの入場券に関しての返答がちがいそれはまだ良かったのですが、入場ゲートの方と、後で対応に電話口にでられた男性の方の対応が大変わるく、同じお客様を歓迎するお仕事をしていますが規則なのでとの一点張りでありえないと思いました

Partner

10/10

Exceptional

12 Jun 2025

Seek mooi

Very good hotel, clean and has good view

Leisure Family

10/10

Exceptional

19 Dec 2024

Niellynn

Very nice and comportable place.

Business_and_leisure Friends

10/10

Exceptional

22 Oct 2024

Amina

Hotel design is unique

Leisure Partner

6/10

Pleasant

12 Oct 2024

Helen

Good size room and bathroom. Staff were friendly and helpful with checking in.

The pyjamas provided had stains and the cleanliness of the room could be better. Did not complain as was only there for one night and had my own with me.

The room lights are controlled by a remote controller which wasn’t made obvious so had to search the room to find a switch. We were not made aware until we had parked that we were in the paid parking area rather than the free parking which is 600m away.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Edel Weiss

Staff is what made this property even better

Leisure Partner

10/10

Exceptional

16 Sep 2024

Tai Hu Perry

right beside huis ten bosch, what more can you asked for? very clean and modern look. a resort style hotel versus the usual tall building kind of hotel. very spacious in the room. Only troublesome part is the free parking is some distance away which i didnt realize. so end up paying for that 5 min of parking right outside the hotel.

Leisure Partner

8/10

Excellent

10 Aug 2024

Peter

You get what you pay for. Even if firm.

Not memorable. As expected for that price. Although those pillows are terribly hard as is the bed. And I like firm beds.

Partner

10/10

Exceptional

03 Aug 2024

Helen

Clean , new, modern
Not much breakfast option nearby, but it’s okay and expected

Leisure Family_with_children

8/10

Excellent

06 Jun 2024

Anthony

My family and I stayed overnight. The check-in was really easy and room was very clean. The fact we had a bed for everyone was something we didn’t expect and were very pleased. Because we are members of Huis ten Bosch staying at this hotel was a charm. We had easier access. I will say for the price we paid we can’t complain. I would recommend this hotel to family and friends.

Friends_and_family Family

10/10

Exceptional

18 May 2024

Peter

Lovely minimalist Japanese modern tatami room

One of the more inexpensive official hotel option of HTB. It’s quite a walk from the HTB station. So if you get there before 11am, believe there is a shuttle that could pick you up from the carpark. I didn’t take it as I found out only when I got to the hotel, but managed to take the shuttle when leaving. This shuttle operates every 20 mins and last shuttle is just after 11am. Weekday and weekend schedules are different.

However, please note that there is usually nobody at the reception before 3pm. This place is highly self serve. They strictly do not allow early check in, and charge late checkout by the hour. If you want to leave your luggage there before you check in, knock on the door behind reception counter to get staff attention.

Eco friendly, so personal amenities are to be picked up at reception after check in.
The room was very clean, new and spacious with door separating sleeping and rest of the room. There are vending machines at the lobby as a karaoke soundproof cubicle for rent there as well. A self managed minimart for snacks as well. Overall a very good experience.

Friends_and_family Family

8/10

Excellent

16 Apr 2024

Rochelle

Its was a nice place to stay.

Leisure Self

10/10

Exceptional

15 Mar 2024

Omar

Spacious room, clean and with good amenities. Walkable distance to main park. Very quiet area.

Leisure Partner

10/10

Exceptional

13 Mar 2024

Verified traveler

The hotel is modern and spacious, it has a gate connected to the theme park which makes it easier to access. However, the food type of the buffet breakfast is limited, and there is no other restaurant nearby outside the theme park. The overall experience is great.

Friends_and_family Family

10/10

Exceptional

27 Sep 2023

Verified traveler

My family and I love to stay here. It's simple and clean. Love the ease of checking in and out. The store in the lobby and the bar have great options and work out when you just want something quick but comforting. The room is beautiful and comfortable.

Friends_and_family Family

10/10

Exceptional

26 Mar 2023

Greg

Very modern, clean and comfortable. A minor annoyance was the entry area light that turned on every time you used the bathroom and stayed on maybe 5 minutes with no obvious way to disable.

Leisure

8/10

Excellent

17 Feb 2023

scott

Connected to the park, very convenient. Need to pay the luggage fee (M:300yen, L:500yen) at coin lockers if you want to go to the park before c/in. We stayed upstairs but there was no lift so it was hard to go up with large, heavy luggage. They have Onsen in the park (free for hotel users) we didn’t know until we read the info if we knew we would’ve loved to have used it. Overall it was interesting to experience a robot-operating hotel, all the human staff are very nice and the utilities were clean.

Leisure Family

10/10

Exceptional

27 Dec 2022

Deborah

The Henna hotel was awesome but the check in was kind of nuts cause the robot check in did not work well so the human worker had to help check us in.Other than that the room was Awesome. Oh also they should have mini buses take you from the park to the hotel til park close. It’s a bit hard when you are handicapped.

Partner

10/10

Exceptional

02 Apr 2021

Christy

Excellent Location for Huis Ten Bosch, Great Price

Excellent location for Huis Ten Bosch, with a private entrance right behind the hotel (no wait!). One robot at check-in “spoke” English, and check in was very easy. Quick walk to shops outside of Huis Ten Bosch for konbini and restaurants. Big bathtub, refrigerator, and safe in room. No coffee, so pick up some drip bags at Family Mart to use with the kettle in the room. Would stay again.

Friends_and_family Family

8/10

Excellent

27 Jul 2020

Ofemia

The room was not as pictured but it was still clean and we loved all the animated bots. They were very entertaining.

Friends_and_family Friends

10/10

Exceptional

23 Dec 2019

Andrew

Very Cool

Really cool hotel, I love the technology! It would have been great to sign in via the dinosaur and hologram counter (only for Japanese guests) but still very cool. Quick access to the Huis Ten Bosch park through a side entry.

Friends_and_family Family

8/10

Excellent

24 Aug 2019

Verified traveler

This hotel is controlled by robots at the registration and check out.

Friends_and_family Family

8/10

Excellent

31 Jul 2019

Verified traveler

Amazing park and a lot of activities that I bet kids love it too much. the Hen na Hotel and Hen na Cafe attracted our attention.

Leisure Family

8/10

Excellent

22 Apr 2019

Verified traveler

The rooms and toilets are spotless. Lovely environment and concept, but the most annoying thing is that the free hotel parking lot is 10mins away from the hotel. The parking spaces at the venue is not free and charges 1,500 yen for 24 hours.

Leisure Family_with_children

6/10

Pleasant

05 Mar 2019

Mr Thomas P

Was fine.

It was fine really. We went for the quirkiness of this being a “robot hotel” I think we were just expecting a little more for the price tag. Huis ten Bosch seemed to be the only noteworthy thing and to be honest, we didn’t exactly know it existed until we got there. I feel like your paying more for the location to be close to Huis ten Bosh than for the hotel itself.

Partner

8/10

Excellent

16 Aug 2018

Jim

Brand new concept of Robotic Hotel

This isn't an ordinary hotel, which is a brand new robotic hotel. That's means the hotel try to minimized involvement of human staff, so you'll check-in and check-out by yourself through robots and machines. It makes this hotel so attractive, especially for my kids.
The hotel is clean and comfortable, room is clean and cozy. Highly recommend the restaurant Aura, it's a nice place to start a new fresh day.

6/10

Pleasant

07 Aug 2018

Verified traveler

Figure that hotel accommodation is more about quality service and human touch. The feeling of security is important and therefore, it’s creating a bit of insecurity when guest is surrounded by gadgets that suddenly talk to you ... which may or may not hv camera - evolution of technology Vs human adaptation

2/10

Poor

27 Jun 2018

Binh

I was book wrong day. I arriveled at 9:00 pm. At Nagasaki station. My kids are so tired after 6 hours on Shinkansen . So we went to a closer hotel. They are not refund because of the hotel policy.

4/10

Poor

01 Jun 2018

Jaclyn

NO FREE BREAKFAST

I paid extra to have breakfast included in my reservation. However after arriving I was told by the staff this hotel DOES NOT provide breakfast. So in Addition to paying extra for this service I had to then go find a restaurant & pay out of pocket for breakfast. The hotel was overpriced for what was included.

Family

10/10

Exceptional

18 Mar 2018

cody

Once in a lifetime experience!

This is a once in a lifetime experience! The hotel has robots that check you in and out and other ones you can interact with. There's a robot in your room named \"Julie\" that speaks both in English and Japanese that controls lights, air conditioning and can even sing you a song! I cannot help to rammble but...The beds are super soft. The bath is larger than most Japanese baths. The toilet is a state of the art bidet. The restaurant Aura grows their own vegetables and it's delicious. There is even a bar that serves you electronicly, along with a large section of vending drinks. Finally, there's a robot orchestra that plays every 15:00, 16:00 & 21:00. If you are in the area, this is worth the price and the trip!

8/10

Excellent

30 Aug 2017

Keith

Strange Hotel, but an Interesting Experience

Wanted to check out the \"Robot Hotel\" for quite some time. It was OK. Not the best value and I didn't see much of the robots, but I can check it off my list of places to see.

10/10

Exceptional

23 Jun 2017

Mlissa

No frills stay!

No frills is what our stay was about. Check in and check out process were simple. Room is very comfortable and have good views of the Huis Ten Bosch amusement park. Minimalistic hotel overall but suits our needs. One thing we didn't realise is the distance from Nagasaki which is about 1 hr 20 minutes by train. So plan your stay well if you intend to go to Nagasaki.

8/10

Excellent

12 Jun 2017

Verified traveler

Just for an experience

We stayed here for an experience but wasn't expecting to park our car so far away. We had to walk 10-15 mins from the free parking area which is infront of the amusement park... At least there is a shuttle bus that brings us and our lugguage to the parking area.

The name you registered with them must be exactly the same as your passport, if not the dinosaur check-in counter would not recognize you. We had to call for assistance to check-in.

There is no lift, so if you are carrying a big heavy luggage and staying on the second floor, expect to carry your luggage up the stairs yourself.

I quite like the facial recognition to access your room and you will have to register it first with your room card at the door.

Partner

10/10

Exceptional

27 Dec 2016

Verified traveler

Great experience at Henn Na hotel

It's the robot receptionists that attract us to choose staying in this hotel. The kids really find it funful having dinosaurs to do the check in process. However, it is not very handy to process the check in on your own if you are not familiar with the check in machine. At last we encountered some technical problems and still need a real receptionist to assist us.

Family

8/10

Excellent

19 Nov 2016

Chris

Huis Ten Bosch Henn na Hotel

Staff very friendly. Ahead of other hotels in technology. Excellent buffet restaurant on-site. Hotel close to bus stop and train station.

2/10

Poor

16 May 2016

Terry

Over priced and only one real robot.

This is not a robot hotel. The puppets that you see at the front desk move and have a speaker but they are not interactive. They tell you to fill out a paper form and then step over to a machine similar to a train ticket to check in and receive your key. There is a doll in the room that you have to talk to too turn on the lights but you have to tell it in Japanese to speak English. I could not pronounce the Japanese words correctly so I had to call the front desk to manually change it to English. It would only understand instructions about half the time. You had a choice of all lights on or all off so it does not work well if one person is awake and one asleep. When asked for tomorrows weather report, the answer was 'fair'. Could have used some useful information such as the expected temperature of chance of rain. I would not recommend this hotel at half the price that they charged.

Partner

10/10

Exceptional

17 Apr 2016

Gek San

Enjoyed the room and breakfast (organic and green) very much ! So clean and so modern

Family

8/10

Excellent

12 Mar 2026

Hiroshi

アリ🐜が室内に入ってました。

Partner

10/10

Exceptional

09 Mar 2026

?

清潔でまた泊まりたいと思いました

Family_with_children

10/10

Exceptional

07 Mar 2026

noriaki

添い寝子ども2人ときましたが、

10/10

Exceptional

19 Feb 2026

谷川

部屋の広さ、清潔感があったところです。

10/10

Exceptional

07 Feb 2026

としのり

子供3人の5人で宿泊したのですが部屋に子供用のベットが1つ用意していただいており、子供が大喜びでした！

アメニティー類も充実しており必要な物を必要だけ取るのでロスも無く素晴らしかったです！

ハウステンボスに行く際また泊まりたいと思う素晴らしいホテルでした！

Leisure Family_with_children

8/10

Excellent

29 Jan 2026

Junya

受付で丁寧に教えてくれました。

Leisure Family

10/10

Exceptional

29 Jan 2026

?

ホテルで一休みできるので、丸一日、ハウステンボスを楽しむ事ができました。
ホテルは、清潔で広くて良かったです。

10/10

Exceptional

24 Jan 2026

YURIKO

朝食が美味しいです！
次の日のワンデーパスポートつきもありがたいし、1時間早く入園できるのもとてもメリットがあると感じます。

Leisure Family_with_children

8/10

Excellent

22 Jan 2026

正彦

スタッフ対応もよく、お部屋も綺麗いでした。

10/10

Exceptional

02 Jan 2026

まさこ

清潔でスタッフも親切でした。

Leisure Family

10/10

Exceptional

27 Dec 2025

和大

スタッフ対応、部屋の広さ、朝食のクオリティが高かったです

Leisure Family

10/10

Exceptional

24 Dec 2025

Takami

スタッフの方の対応、設備・サービス、客室も綺麗で天井も高く広々していてとても良かったです。

Leisure Family_with_children

6/10

Pleasant

24 Dec 2025

Eriko

遠いし、きれいではなかった

Leisure Friends

8/10

Excellent

23 Dec 2025

ショウコ

12月にしては季節外れの暖かい日に宿泊したのもありますが、部屋に入った瞬間暑い!!と感じました。暖房設定25℃は暖かいすぎるかなと感じました。
また暖房を切っても部屋が暖かく感じました。
部屋は清潔で新しく満足。
また、子どもたちがハウステンボスで遊びすぎて体調を崩してしまいロビーの長椅子で横になった際外国人スタッフが『大丈夫ですか？』と聞いてくださり、日差しが直接当たり暑かったためロールカーテンをおろしてよいか確認したところ快く対応してくださり、子どもたちを安心して休ませることができました。
チェックインもチェックアウトも機械でスタッフが少ない感じはありましたが、ホスピタリティの高いスタッフのおかげで不満を感じることはありませんでした。また利用したいです。

Leisure Family_with_children

8/10

Excellent

22 Dec 2025

NAOMI

チェックインもタッチパネルで簡単に済みました。
フロント棟にアメニティや電子レンジ、簡易的な売店などが集約されているのは良いのですが、敷地内は坂道が多い＋移動通路が屋外なのでお天気によっては過ごしづらいかもしれないです。
ですが過剰なサービスもなく、マイペースにハウステンボスを楽しみつつお部屋でゆっくりと過ごせました。

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Shinji

設備等はよかったが、エレベーターがあった方が高齢者や障害者には良い。

Leisure Partner

10/10

Exceptional

11 Dec 2025

HA TSU YUK I

部屋の作り全体が、お客さま本位だと感じました

Friends_and_family Family

8/10

Excellent

06 Dec 2025

YING-CHEN

Great nights!

10/10

Exceptional

04 Dec 2025

しげゆき

へやが広くて綺麗だった

Leisure Partner

10/10

Exceptional

03 Dec 2025

Konishi

朝ごはんも美味しかったし、ゆっくり過ごすことが出来ました。ありがとうございました。

Leisure Family

10/10

Exceptional

02 Dec 2025

noriaki

客室は清潔で、フロント、レストランスタッフは，勿論清掃担当の方もとても気持ちよく挨拶して頂けました

Leisure Family

10/10

Exceptional

01 Dec 2025

ケンイチロウ

ホテル専用ゲート入場は大変良かった。
また、翌日の優先入場は有意義な時間でした。

10/10

Exceptional

27 Nov 2025

YUKIHIDE

スタッフの方がとても親切でした。

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Momoko

客室が綺麗でスタッフの方の対応も懇切丁寧、なにより客室のお風呂が広いのが嬉しかったです。
お値段も近隣の他ホテルよりもお安いため、次回またハウステンボスに行くことがあればまたこちらを利用させて頂きたいと思います。

Leisure Family

8/10

Excellent

17 Nov 2025

Mutsuko

清潔な部屋で良かった

6/10

Pleasant

07 Nov 2025

MEBAE

なし

Leisure Self

8/10

Excellent

06 Nov 2025

KEIKO

スタッフの方の対応はとても丁寧でよかったです。
部屋が少しカビ臭かったのが気になりました。

Leisure Family

8/10

Excellent

04 Nov 2025

みずえ

スタッフの対応はとても良かったです。
特に朝食ビュッフェの食堂のスタッフの方々は良く気がつかれました。
残念な点は、ロビーのコーヒーを抽出する自販機のコークオンが繋がらなかったことです。

Leisure Family

8/10

Excellent

02 Nov 2025

YUKIE

朝食バイキングが種類もあっておいしかったです。待っている時や帰りにポップコーンを貰えるのでとても子ども達が喜んでいました。

お部屋の方は、綺麗です。
お風呂も広いので遊び疲れても湯船に浸かる事ができたので翌朝もスッキリでした😊

Leisure Family_with_children

10/10

Exceptional

28 Oct 2025

てるみ

メニューが豊富でよかったです！ベビーフード豊富で驚きました。

Leisure Family_with_children

10/10

Exceptional

28 Oct 2025

Saki

スタッフの対応がフレンドリーでとても良かったです。ハウステンボスまでのバスについて伺った際、説明が丁寧で冊子まで渡して頂き大変助かりました。

Leisure Friends

8/10

Excellent

19 Oct 2025

MASASHI

シンプルで

Business

10/10

Exceptional

16 Oct 2025

kaoru

施設周辺に生活環境が感じられない

Leisure Family

8/10

Excellent

13 Oct 2025

ゆうた

安いのもあって、ハウステンボスから少し歩くが畳のある部屋で子供たちを安心して寝かせれた。お風呂もトイレも綺麗でまた利用したいです。

Leisure Family_with_children

6/10

Pleasant

11 Oct 2025

NOZOMI

湯船の排水溝に髪の毛がたくさん詰まっていました。あと、一階のお部屋だったのですが、窓の鍵が開いていると思わず、気づいたのが翌朝だったので怖かったです。

Friends_and_family Family

8/10

Excellent

11 Oct 2025

佑香

バリアフリーで過ごしやすかったです！

8/10

Excellent

30 Sep 2025

Masato

和室タイプにしましたが、ほぼ洋室でしたね。ハウステンボスのパークからは専用ゲートがありますが、離れていますね。

Self

10/10

Exceptional

22 Sep 2025

kawai

お部屋が広くてゆっくり出来ました。

Leisure Family

8/10

Excellent

27 Aug 2025

noriaki

孫達と一緒だったので、今まで泊まった部屋と違ってビジネスホテルクラスのバスルームじゃちょっと狭かったですね

Leisure Family_with_children

8/10

Excellent

25 Aug 2025

ミワ

良かったです

Leisure Family_with_children

8/10

Excellent

25 Aug 2025

ユカ

駐車場がすごく遠い
ホテルすぐ外の駐車場はコインパーキングになっており24時間1650円。残り1台空いていたのでそこに停めました！他の方は駐車場まで徒歩10分かバスで数分。子連れにとっては荷物が多いので大変かな思いました。ただ激安なので、どこかデメリットがないとおかしいですもんね😂結果満足です！アメニティ置き場に基礎化粧品がなかったので受付に聞くと、人数分出してくれました。

Leisure Family

8/10

Excellent

19 Aug 2025

EMI

ビジネスホテルのレベル。人員が少ない分サービスはそれなり。寝泊まりするだけなら充分です。

2/10

Poor

17 Aug 2025

のりひこ

トイレとお風呂が別々の方が良かった。化粧水や化粧落とし、乳液等がなかったのが残念でした。

10/10

Exceptional

09 Aug 2025

Naoko

ハウステンボスで遅くまで遊んで、夜遅くにチェックインしましたが、スタッフの方が親切に対応してくれて安心感がありました。
ハウステンボスの専用ゲートからの道が真っ暗すぎて、怖いので、もう少し照明や案内板を増やしてほしいです。

Leisure Family

10/10

Exceptional

05 Aug 2025

Shiori

ハウステンボス閉園後も送迎をして頂きました！
施設も綺麗で静かで満足でした！

Leisure Family_with_children

8/10

Excellent

01 Aug 2025

りさこ

駐車場からが遠かった

Leisure Family_with_children

8/10

Excellent

20 Jul 2025

??

ハウステンボスに直接入れるのは良かったですし、子供連れで宿泊しましたが朝食などスタッフの対応が良く、楽しく食べることができました。

Leisure Family_with_children

8/10

Excellent

20 Jul 2025

ナオミ

スタンダードルーム2階に宿泊しました。
部屋は清潔感があり快適でしたし、スタッフの方の対応も良かったです。
子ども用のガウンや、ヘアアイロンの貸し出しなどもありました。
気になったのは、部屋の窓が開くようになっていたのですが、柵なども無く、鍵のロックも簡単に外せる点です。
子どもが開けてしまい転落する危険もありそうだと感じました。

10/10

Exceptional

09 Jul 2025

Akiyo

今回はばあちゃんと5才孫との2人旅！！
綺麗ですごく清潔なお部屋に大満足です
スタッフの方々から「もとても親切にして頂きました
朝食も大人も子供もお腹一杯になりました
ありがとうございました
またハウステンボスへ来た時には是非お世話になります

Leisure Family_with_children

8/10

Excellent

04 Jul 2025

Peishan

整體算是乾淨舒適

像貨櫃屋，離豪斯登堡大概5～10分鐘距離，整體算是乾淨舒適