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The Enchanted Suites & Residence
Roswell - NM · United States
North Pennsylvania Avenue, 2725View location
8.6/10Excellent266 Reviews
Cleanliness9.0/10 9.0
Service9.4/10 9.4
Comfort8.8/10 8.8
Condition8.8/10 8.8
Amenities8.4/10 8.4
See all ratingsPhotos are not available for this hotel yet.
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Enchanted Suites & Residence
A total of 61 guest rooms are available for guests' convenience. Some services may be payable.
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With a stay at The Enchanted Suites & Residence in Roswell, you'll be within a 5-minute drive of Eastern New Mexico Medical Center and New Mexico Military Institute. This hotel is 1.2 mi (1.9 km) from Lovelace Regional Hospital and 1.5 mi (2.4 km) from Wool Bowl.
Make yourself at home in one of the 70 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Cable television is provided for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:30 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 249 per accommodation, per day
- Breakage deposit: USD 250 per stay
We have included all charges provided to us by the property.
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Special Instructions
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
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Minimal age
18
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Optional fees
- Pet fee: USD 75.00 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Eastern New Mexico Medical Center
0.7 km / 0.4 mi
New Mexico Military Institute
1.6 km / 1 mi
Lovelace Regional Hospital
1.7 km / 1 mi
Wool Bowl
2.4 km / 1.5 mi
Woof Bowl Dog Park
2.6 km / 1.6 mi
Anderson Museum of Contemporary Art
2.9 km / 1.8 mi
Roswell Museum
3.1 km / 1.9 mi
Roswell Convention & Visitors Bureau
3.2 km / 2 mi
Spring River Park & Zoo
4 km / 2.5 mi
Pearson Auditorium
4 km / 2.5 mi
Cahoon Park
4.1 km / 2.5 mi
Historical Center for Southeast New Mexico
4.6 km / 2.8 mi
Alien Zone
4.7 km / 3 mi
International UFO Museum
4.9 km / 3 mi
Bitter Lake National Wildlife Refuge
13.9 km / 8.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 61
- hotel
- American Express
- MasterCard
- Visa
- Key Collection
- Check-in hour
- Check-out hour
- Deposit on arrivalExtra charge
- Identification card at arrival
- Non-smoking establishment
- Minimum check-in age: 18
Show 1 more facilities & services
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 1 BedroomSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Enchanted Suites & Residence
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 BedroomSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Enchanted Suites & Residence
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 BedroomSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Enchanted Suites & Residence
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Enchanted Suites & Residence
100
reviews shown
Kaitlynn
Exalent
Edna
Clean room , staff,
Chad
Won't be back, but that's because the hotel is no longer in business.
Carl
Nice hotel that used to be a nursing home, but doesn't feel that way. Lots of space and nicely decorated for Christmas.
Cassie
Spacious rooms, staff was awesome, beautiful place, went to breakfast and asked what we wanted and he cooked us bacon and sausage fresh! Best breakfast we have had this 10 day trip! The king size bed was also the most comfortable we have slept in this trip. The kids did say the beds in the other room they slept in wasn’t as comfortable but weren’t too bad!
Jon
Spacious room
Needed to request soap and extra towels but they were quick to accommodate
Needed to request soap and extra towels but they were quick to accommodate
Mingwu
Spacious rooms
Kiran
They hardly have breakfast for 10 people… that to we need to order and they are giving one plate where they have small qty of scrambled egg and small quantity of hashbrowns…when I went at 6:30 it was not open so waited and I got one around 7.. when my family came around 7:30 they said no more breakfast available… it is horrible…
Gerardo
Great value. Friendly and helpful staff. Breakfast was cooked fresh per guest.
Edmund
The room was in very poor condition, carpet was torn and badly patched, toilet seat was missing pads so it didn’t sit flat, tile flooring was not clean and there was no soap or body wash only shampoo. The hotel itself looked nice and was in good shape so maybe we just got a poor room due to booking through a discount site.
Nancy
The staff was very accommodating & the chef only prepared home made breakfasts!! Absolutely delicious!!
Jeremy
Good space for a family of 6 adults traveling through on a road trip. Very nice gentleman checked us in and showed us our room. Iffered a library, game room, and free laundry. Offered extra towels since there were 6 of us.
Colette
Breakfast was okay and the hotel was very nice and clean. Laundry was available which was handy. Great location too. Sad that they are talking about closing the hotel. Glad we got to stay there.
George
Very nice
Dominic
Shower sucked
Tamara
Room was clean, property was well maintained. The breakfast was good and staff were very nice.
Stuart
Breakfast was scrambled eggs, hash browns, sausage and coffee/juice
Dustin
Room was nice clean staff was great
B. Diane
Courteous staff, large rooms with fridge and
Cody
This is the first and only place I have stayed in when visiting Roswell and it’s officially my to go spot if I come back. The place isn’t a super luxurious place but the service, amenities, feel of the place makes it feel luxurious. Staff were really kind and gave us info about the area. There is a library in there which kind of caught me off guard. A game room with a pool table was amazing. Lobby looked amazing and the breakfast was fresh. A few places could use some TLC but for the price I paid I think I got every cent worth and more.
5/5 would stay here again.
5/5 would stay here again.
Mary
The room was awesome! Huge room three beds! The main bed is great if you have tiny little humans that love sleeping beside you and you not feeling like your falling off the bed. Absolutely the most pleasant experience I’ve had at a hotel! It is so relaxing and peaceful!
Brian
The staff was very helpful' The first room he gave us , the floor had not been vacuumed well and he immediately apologized and gave us another room that he personally inspected 1rst! It was well cleaned and comfortable. The staff went above and beyond compared to other places we stayed at.
MILES
The staff were wonderful. The breakfast was cooked to order, not a buffet, so minimal waste, which is very smart. Limited options on other breakfast items though. They do not recycle yet, but it might be coming soon. The previous guest in my room stole the microwave, 2 pictures/paintings, 8 hangers and the sink strainer. Microwave was replaced from another room. Wonderful stay.
Ricardo
What do you get when you book here?! You get not one but TWO complementary meth pipes! Did I mention the free meth as well? Well the room (217) my family and I checked in had all of these at additional cost. I’m almost convinced these 5 * ratings have to be paid actors.
Gilberto
Excellent 👌
Nigel
Clean rooms, nice staff and good breakfast
Timothy
Room was old and needed repairs. Very loud and could hear people from other rooms.
Rocio
The bathroom floor was sticky. It had an odd smell in the room. The breakfast was awful. But I can say the front desk personnel was amazing! I forgot some items in the room after checking out and they called me five minutes after to let me know I left items behind. Custom service was great!
Marco
Amazing service great hotel. I will definitely come back
Ricardo
Wonderful,
Bryan
xgn
Gino
The room was very good and large. The front desk staff were very friendly and helpful.
I didn't expect this hotel in roswell, and so glad I stayed there.
I didn't expect this hotel in roswell, and so glad I stayed there.
Latricia
Clean room, friendly staff. The bed was like a cloud of heaven! The only thing I would change is for breakfast. They opt to serve you and in doing so the food should be fresh but at 7am the eggs was hard & dry plus the portions size was different & was larger for the men.
Elijah
Friendly staff
charles h
Difficult to locate due to limited signage. From the Golden Corral parking lot, you could walk cat a corner across to the motel.
David
The desk clerk was very knowledgeable and helpful at check in. Accommodations exceeded my expectations. Room was very nice and clean. I was expecting continental breakfast but noticed they were serving eggs, sausage and waffles, they weren't necessary. Cook took a long time to answer door and black kitchen worker was extremely rude.
Isabel
Very clean room and the staff were awesome!
Jeremy
The towels were hard and it was like drying off with sandpaper. Other than that it’s not a bad place for a quick nightly stay.
Dawn or Robert
Very nice hotel for mid price. Very large, clean rooms.
Richelle
Staff were pleasant. Love the game room.
Kyle
Clean, quiet place a little off the highway. Check in was easy and quick. Bed was comfortable and room was quiet and safe. Breakfast was good and quick
Isaiah
Super friendly staff, cozy!
Jennine
Quirky place, not bad. You can see cost saving measures like ice from the kitchen, no ice machine and breakfast choices pretty slim: eggs etc brought on plate from kitchen, few other options. There was only one a/c unit for 2 rooms, and only one end table and lamp for 2 beds. No luggage holder except a small table. There were 2 TVs and the suite was roomy. Good enough for the price.
Jennifer
I really appreciated being shown our room and how to get in. Also where all the amenities were. Everyone was so kind. I would recommend! One of the best hotels I've ever stayed in.
Sierra
Nice little spot. Staff is super friendly.
Darrell
It was a nice place and the price was good
Christopher
Quiet, clean and friendly staff.
Denell
The location was clean, quiet, and I felt comfortable.
Larry
I slept easy
Glenn
Wish I had more coffee, everything turned out well
Nereyda
I really liked the decorations and the staff it was a really nice place to stay I would come back to stay there it was safe and quiet and the breakfast was good that y’all!
William
Very clean and nice can’t beat the price
Satya
Excellent property, well-maintained, clean, value for money
Rodney
Good service! Clean and friendly!
Leonie
Great sized and clean room for the price. Shower was not very warm hence the 4* rather than 5
Alicia
It was a great room and I love it and I love the staff too they are so nice they are nice there you guys need to stay there love it ❤️❤️❤️
Melanie
Arrived 9+PM, parking is a little difficult. Parked in back of hotel but use front entrance to go in & out for a room that was to the back (near where I parked). Staff was nice and professional. Hotel room was CLEAN!!! Never had such great lighting in a room to know I had clean sheets before, usually hotel rooms are dim. This one was great! Bright white and soft sheets!!! Blinds in window don’t close, but you can pull thick, room darkening curtains closed. Outside noise isn’t too bad. Full size fridge & freezer. Handicap accessible room & bathroom. Everything was clean. The flooring is a little scuffed, but this isn’t an expensive hotel. Everything is still in great working condition. Shower was bigger than the normal standalone shower. Towels were nice, but a little small. For ice, you must request a bag from the front desk. Breakfast wasn’t huge, but really nice and appreciated! Not everything looked fully stocked, but from what was available to us, we had plenty of variety and tasty options! Bacon, eggs w/ onion & jalapeño, blueberry muffins, a sweet pastry, cut pineapple, blueberries, strawberries, blackberries, yogurt w/ granola, 2 types of cereal, milk, and I think coffee. The tables needed to be cleaned off from previous guests, but otherwise everything was fantastic.
Jerome
Breakfast was really bad. Some of dishes put out were dirty, barely any food or coffee left when there was still 45 minutes left of breakfast. Eggs tasted like they left part of the shells in them. . Room felt dirty..ceiling fan in bedroom had a LAYER of dust. Gross.
Nancy
Very spacious, clean and comfortable room in a beautiful hotel. Great value for the price. We missed breakfast, but heard it was very good.
Betisha
The rooms are spacious, but it didn’t have a microwave. The complimentary breakfast offered banana bread and chocolate chip cookies which was good with coffee. The 2% milk was spoiled, but it was no biggie, we had fresh fruit instead. Beautiful motel, would definitely recommend.
David H.
This property use to be an assisted living facility. The foyer and dining room are decorated pretty. The rooms need some extra care like all the linoleum and cleanup the gross marks on the wall!
Daniel
Clean room, helpful friendly staff
Brian
Parking, as other indicators proved, is NOT designed for hotel, but other purposes.... ??? My impression was that this facility was designed and built as a nursing home/independent living facility.... My room had some EXTREMELY NOISY \"tenants\" directly upstairs. The noise suddenly stopped at 11:00 pm
Troy
Excellent stay, very large suite style
Rooms. Better than average breakfast! Friendly and welcoming staff, we would stay again.
Rooms. Better than average breakfast! Friendly and welcoming staff, we would stay again.
Antoinette
Great room for a great price!
jeri
The staff was friendly and very helpful
Lisa
Fabulous service
Rooms are clean and comfortable, but the warmth and friendliness (and excellent problem-solving skills) of the front desk staff is what makes this place great.
Jacob
The building is very plain looking on the outside, but super nice and clean on the inside. No pool, which I like, because it generally means a lot less kids running around. I got an awesome room for $68 including taxes and fees.
Ken M.
It was a very pleasant find that we would not have located without hotels.com
David
A converted nursing home. Big room. Big fridge. Nice bed. Game room. Fitness room. Eggs florentine, bacon and french toast breakfast. Very nice place for the price!
Mary
Very friendly and helpful staff. Rooms were clean
Sue
This hotel was just perfect for my dog and me. The rooms are very large and comfortable. I wish the shower had better water pressure and bigger towels. The building needs some renovations, but everything was very clean with plenty of nice decorations (some still had price tags!) Plenty of room for walking dogs outside, but some areas are loaded with \"goat head\" thorns, so be careful. I really appreciate the kitchenette in the room, and breakfasts were great! So much fresh fruit and the burritos were wonderful!
There are a lot of extra amenities like a well stocked library, toys for kids, fruit infused ice water in the lobby, etc. The staff was very friendly, pleasant and always helpful.
The rooms are not very sound proofed; we had a party across the hall and a couple who wasn't looking for a restful night in the room next door, but the hotel can't be faulted for that.
We will definitely stay here again.
There are a lot of extra amenities like a well stocked library, toys for kids, fruit infused ice water in the lobby, etc. The staff was very friendly, pleasant and always helpful.
The rooms are not very sound proofed; we had a party across the hall and a couple who wasn't looking for a restful night in the room next door, but the hotel can't be faulted for that.
We will definitely stay here again.
Donna
If I could give the staff a 10, I would. They were so accommodating, friendly and helpful, making sure all of our needs were met. The rooms were somewhat dated with marked furniture but clean. They did have a full refrigerator with freezer which was convenient also.
Robert
Nice
Gina
Huge clean room. Parking wasn’t great but overall I’d stay again for the price.
Iram
Clean rooms
Mark
Looks like it used to be a nursing home, so rooms are very spacious and nice. Staff was very friendly, hotel looked in good condition. Would recommend, ill probably end up staying here again in the future.
Jalon
Amazing place. Parking is kind of annoying, but everything else is amazing
Pat
The handicapped parking up front had cars with no placards displayed, had to park in back and walk around to front to get in.
Richard
Very nice place. Trees on the side parking lot need to be trimed up and they need more lighting there.
Jesus
Parking limited in front
Jasmin
Awesome place to stay
Jeffrey
Hidden gem in Roswell. Definately recommend staying here. Large, clean rooms, friendly staff. Breakfast was scrambled eggs, bacon, toats, bagels, fruit, applesauce and a few cereals. Ask Roger if you need anything. He's very friendly. Bed was the best on our trip.
Sandra
Very nice inside
Sandra
Very nice when walking in and customer service has been great will definitely stay again thank you
Jeremy
The staff were friendly and accommodating
Tom
This is a great property, clean, neat, and located in a nice location. We will be back next year for the Air Races.........
Perry
This place is quiet and nicely off the busy street. Appears to be a converted supported living facility so the rooms are large with closets and linen closet. Full size fridge, small microwave and small sink - cabinets too. AC is cold and the have an exercise room, game room, and a library! It is dated and furnishings are ultra basic, but it is clean, water is hot, and the RV is fairly large. With a little updating and new paint - and some nicer furniture the place would command twice the price or more. But then, the price is why I chose it in the first place.
Teresea
Hidden Gem
Front desk assistance very friendly and helpful. Location is only a block off the beaten path. Would definitely stay again anytime I'm passing through this area. Very large and comfortable rooms. We had a room with 2 queens and 1 king for an exceptional rate. Missed breakfast of buiscits and gravy since i had to checkout early 😩
Susan
I was pleased for the price.
Staff is very friendly. Room was clean. Pet friendly. Breakfast was good.
My only disappointment was the very low water pressure in the shower. But I also understand that sometimes it is what it is.
Staff is very friendly. Room was clean. Pet friendly. Breakfast was good.
My only disappointment was the very low water pressure in the shower. But I also understand that sometimes it is what it is.
Kalli
Everyone was super friendly, the hotel was nice. Room was very very clean. We enjoyed our stay.
Pat
Thus far, the facility is “okay” at best. Dead roach in closet doesn’t help. However, biggest problem is noise coming from room above with kids - might as well be in the same room with them.
Michelle
We came for the Roswell tourist activities and locations. This hotel was a short drive to alien themed locations. For various reasons, the room was dirty. The flooring near the sink and fridge was sticky and looked dirty. The black couch had white stains on it. The shower head was discolored (pink mildew). We were put in a room with a broken toilet that seemed like it was clogged but just didn't flush. It took staff 1.5 hours to leave a plunger outside the door. After that didn't work, we were moved to another room.
Christie
This hotel was wonderful and my husband and I travel all over the u.s.
We had a mini suite which had a kitchen
Bed was so comfy we didn’t want to get out of it lol
Rooms were very quiet
Has a game room a library and a fitness room
Breakfast was the usual but good
Staff were very friendly and accommodating
Lots of parking spots
I would recommend staying here for sure if you were passing through Roswell
We had a mini suite which had a kitchen
Bed was so comfy we didn’t want to get out of it lol
Rooms were very quiet
Has a game room a library and a fitness room
Breakfast was the usual but good
Staff were very friendly and accommodating
Lots of parking spots
I would recommend staying here for sure if you were passing through Roswell
Verified traveler
Spacious, comfortable stay!
We stopped in for the night while traveling. This was a wonderful, spacious place where our family felt very comfortable and very safe. The staff was super friendly and helpful. The bed was one of the most comfortable we've slept on while traveling. We would definitely stay there again!
Deana
Got checked on late. Room was very hot. Its summer time. Relaxed got ready for shower no towels, washrags or toilet paper. Started out a bad night. And was a walk for me being disabled.
Natalya
Great value
Verified traveler
Great hotel
Great hotel great conditions not too many options for breakfast
Adam
great and inexpensive
Daniel
Big comfortable at a great price
Location & surroundings
The Enchanted Suites & Residence
North Pennsylvania Avenue, 2725, Roswell, United States
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