Aria Boutique

10/10

Exceptional

28 Apr 2026

Michelle

This hotel was a gem it was in a great area close to train street and many restaurants
Ivy who looked after breakfast was amazing as was Laura at the front desk
All of the staff made our stay fantastic
It’s staff that makes this hotel a standout
Very clean comfortable beds and great food in a great location

Partner

8/10

Excellent

26 Apr 2026

Marie-Claude

Personnel vraiment disponible et aidant

Friends

10/10

Exceptional

14 Apr 2026

Patricia

Amazing staff! The breakfast was delicious and the area was nice.

Friends

10/10

Exceptional

14 Apr 2026

Patricia

Wonderful breakfast and the pool area and view were amazing!

Friends

10/10

Exceptional

11 Apr 2026

Kevin

Staff was very attentive and excellent

10/10

Exceptional

06 Apr 2026

Andreanne

The staff was very helpful! We were so happy to be able to book this room at 9 pm for the very same night. The other hotel we had booked and checked-in had so many bugs in the bedroom (Indochine Premium Hotel). It was disgusting. This hotel was very clean, spacious, calm and the bed was comfortable.

10/10

Exceptional

05 Apr 2026

Glynis

The service is impeccable from the moment you step out of the vehicle till the moment you check out. Friendly, welcoming, helpful, engaging and more. We will definitely be back. Highly recommended

Partner

10/10

Exceptional

28 Mar 2026

Ngoc-Vicky

The room and bathroom were clean, like pictured.
The reception staff (Tony and his team) were friendly, very prompt with requests and made everything for me very easy, they even kept my luggage for 2 days after i checked out to go to Sapa.
The location of the hotel is convenient and close to train street, easily walkable to most places or a very cheap grab ride away.
Will book again next time I am in Hanoi.

Friends

10/10

Exceptional

19 Mar 2026

Fatima

Excellent hotel

10/10

Exceptional

10 Mar 2026

William

Staff were great and very helpful.

Partner

8/10

Excellent

08 Mar 2026

Cindy

Great hotel with

10/10

Exceptional

06 Mar 2026

John

Beautiful hotel with amazing, friendly staff. Great location, a few minutes from the charming chaos of Old Quarter so it is quiet and walking distance to most major attractions.

Partner

10/10

Exceptional

06 Mar 2026

Anna Mae

Wonderful hotel, great kind staff and well appointed rooms. The pool, though small,
Is refreshing on hot days.

8/10

Excellent

05 Mar 2026

Kathy

Great location just outside the old quarter and friendly helpful staff. Spa and tailor services were great!

10/10

Exceptional

01 Mar 2026

Kenneth

I love this classy place. This is my third time staying here. The rooms are well appointed and the staff takes care of you.

Business

10/10

Exceptional

24 Feb 2026

Deborah

The room was small but had everything in it to make a very comfortable stay. The breakfast had a lot of choice and very tasty. The location was great and the staff were very friendly and helpful.

10/10

Exceptional

23 Feb 2026

Deborah

The room was clean and had everything we needed. The location was great

Partner

10/10

Exceptional

22 Feb 2026

Shannon

This hotel was great! Staff were extremely kind, very helpful when we had questions, and made check in quick and easy. We had a lovely room - it had plug ins on both sides of the bed, a nice bathroom & shower, and a mini fridge. The highlight was the free coffee in the room and their breakfast. WOW - highly recommend their breakfast! It's a buffet of items plus they have a few hot items that you can order too - all is included in the breakfast price. My husband and I enjoyed their breakfast every day of our trip. It's a nice, quiet location - near many things but not on a super busy road. The train street is a 5-10 minute walk away. Highly recommend you book with this hotel, you won't regret it!

Partner

8/10

Excellent

22 Feb 2026

Zhengzhong

Nice location friendly staff. It's a small hotel so noise can be a bit much as the soundproof level is rather thin

10/10

Exceptional

16 Feb 2026

Oscar

The staff was really friendly and always helpful, simple breakfast but has everything you need including vegetarian options. Staff was accommodating for extra food or other options. Location is good, is close to the old quarter but not in the middle of the “chaos”. Close to the Ho Chi Min mausoleum and embassy’s so nice walking areas.
Staff allowed luggage to stay extra days in the hotel and also allowed to use the shower facilities in the spa at no extra charge for evening departure from hotel.
Gym and pool would use some polishing. Overall very sleek boutique hotel - very nice stay in Hanoi.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Gordon

Exceptionally clean and comfortable. Great service and location. Was a good choice for our first days in Vietnam

Partner

8/10

Excellent

07 Feb 2026

Patrick

Lovely staff, great location in terms of proximity to things to do by foot. Room was always humid though, so we kept the AC on at all times.

6/10

Pleasant

02 Feb 2026

Francesco

Hotel is not what I expected for the money I’ve paid. Staff are friendly. Hotel clean. Breakfast ok nothing special. Area where the hotel is it’s not the best

10/10

Exceptional

01 Feb 2026

Dr. Mohamed

The room was spacious and Clean. Mr. Thomas was a great help, friendly, and provided detailed information about Vietnam's History and places to visit in Hanoi.

Business

10/10

Exceptional

23 Jan 2026

Robert

Quiet, clean

10/10

Exceptional

15 Jan 2026

shannon

The service

10/10

Exceptional

11 Jan 2026

grant

Fantastic hotel with amazing staff and great service. Check in was efficient and thorough, restaurant had a lovely buffet selection as well as menu options. The Skybar had good views over Hanoi, humorous staff and a good range of snack options to go with the drinks. This hotel is very close to all amenities.

Leisure Partner

6/10

Pleasant

10 Jan 2026

Chandra

The bathrooms need to be upgraded. They were clean but rustic.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Paul

Very courteous staff, great breakfast, good location and nice room

Partner

10/10

Exceptional

02 Jan 2026

Jacqueline Emily

The room was clean and comfortable. The bed was a little too firm and the pillows a little too soft. The staff was great, very attentive and helpful. The restaurant had a great variety of food. The location in the old quarter during the new year meant it was always incredibly busy and it took a long time to get in and out of the area for day trips.

Leisure Partner

10/10

Exceptional

30 Dec 2025

Madison

Rooms were beautifully decorated and very clean. Great location not far off from train street. Incredible restaurant and rooftop bar. I would definitely stay here if I go to Hanoi again!

10/10

Exceptional

26 Dec 2025

Chloe

Excellent breakfast. Staff amazing and catered wonderfully to a vegan. 10/10 massage. Excellent location - right in the centre of the city. Overall great value stay!!

Leisure Partner

10/10

Exceptional

22 Dec 2025

Lloyd

The room was exquisite. The staff was very personable and helpful.

Leisure Family

10/10

Exceptional

21 Dec 2025

Mugdha

Had an amazing stay , staff was very nice and the rooms were also good

10/10

Exceptional

20 Dec 2025

Sophie

Clean and beautiful room, welcoming and nice staff, delicious brunch!

Partner

8/10

Excellent

07 Dec 2025

Kenan

Courteous staff, good service. Decent room and cleanliness.

10/10

Exceptional

03 Dec 2025

Galina

This is the third time we are staying in this hotel. Location is great, walkable everywhere, hotel itself is full of character, rooms are spacious and beds are comfortable. Staff are super helpful and friendly. Nice spa, great massage. Food excellent, both breakfast and dinner. Don’t hesitate to book, you won’t be disappointed!

Leisure Partner

10/10

Exceptional

02 Dec 2025

David

Hotel staff is very kind, breakfast buffet is very good and dinner at Essence Restaurant was amazing! Beautiful and very confy hotel.

Partner

10/10

Exceptional

28 Nov 2025

Melinda

Aira Boutique Hanoi Hotel & Spa is a GREAT example of true hospitality and customer service!

Leisure Family

10/10

Exceptional

28 Nov 2025

Jamie

Great location, only a minute from one of the ‘train streets’ and a short walk to the old town. Staff very helpful and welcoming. Room was great, with massive shower! Breakfast had a very good selection, although you have to pay for any premium coffee - it could be included. Overall very good value for money and location. I’d recommend.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Josh

A very good hotel

10/10

Exceptional

22 Nov 2025

Roger

Clean , central and staff was very friendly and professional. We ended up organizing our 10 stay in and around Ha Noi with them.

10/10

Exceptional

19 Nov 2025

Peter

Charming Victorian building very well maintained very clean. The staff was exceedingly helpful and friendly and made the effort to even remember my name and activities during my 3-day stay. A very welcoming and charming experience. Also both the dinner and breakfast were outstanding, although the dinner was substantially more expensive than a restaurant in Hanoi but nonetheless a very enjoyable dining experience.

Leisure Self

8/10

Excellent

17 Nov 2025

zandra

Average Hotel

10/10

Exceptional

06 Nov 2025

Nicole

Staff was friendly

4/10

Poor

01 Nov 2025

Claire

Unfortunately the staff damaged our luggage on the way out. They insist on taking it to the taxi but i wouldn't recommend this. As it was our last touch point with the hotel it has slightly ruined the stay

10/10

Exceptional

31 Oct 2025

Cassie

Beautiful room and wonderful staff!! Easy walk to train street and restaurants. About 15 minute walk to the heart of Old Quarter!

Leisure Partner

10/10

Exceptional

23 Oct 2025

Roger

the staff was phenomenal, each person made an effort to ensure that our stay was great

10/10

Exceptional

19 Oct 2025

Limor

Gem of a hotel in Hanoi

10/10

Exceptional

14 Oct 2025

Stephen

Awesome room. Spacious, clean and good price. Spa is excellent.
Great location and staff are very kind and attentive. Tailor is in the building as well if you are looking to get custom suits. A+, all around

Partner

10/10

Exceptional

08 Oct 2025

Meredith

Our stay was absolutely perfect! The room, the service, the spa and the restaurant! The staff went out of their way to ensure we were happy and frequently checked in to try and make our experience as great as it could possibly be! I would 100% recommend this hotel to anyone and am appreciative for making my birthday weekend special!

Partner

10/10

Exceptional

08 Oct 2025

Miriam

Would recommend and stay again

Great staff. Great location. Room was very spacious. Hotel was clean. Sky bar was nice.

Friends_and_family Friends

10/10

Exceptional

05 Oct 2025

Ritisha

None

10/10

Exceptional

02 Oct 2025

Danielle

Throughly enjoyed my time staying here. Staff were very professional and lovely hotel facilities

Leisure Self

10/10

Exceptional

01 Oct 2025

Anshul

Overall great property and staff. However , buffet had very limited options according to price and there was hardly any vegetarian food. Could have improved over there, rest all was great.

10/10

Exceptional

29 Sep 2025

Sarah

Wonderful hotel. Clean, quiet, spa and dining were great too

Leisure Partner

10/10

Exceptional

25 Sep 2025

Lisa

Staff very friendly and helpful. Our Halong Bay tour was cancelled due to typhoon and they were able to fit us in for an extra night and linked us to great day tour to Ninh Binh. Great having a pool for kids to cool off in. Breakfast buffet excellent.

Leisure Family

10/10

Exceptional

24 Sep 2025

Bradley

This property was perfect for our stay in Hanoi! Very nice, clean room. Professional staff. Amenities like the pool, restaurant and rooftop bar are very nice to have.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Connor Villi

We had the most amazing time! The hotel is just as beautiful as the pictures! Super close to everything! We will be coming back again!!

Leisure Family_with_children

10/10

Exceptional

16 Sep 2025

Sam

Hotel was lovely and the facilities were great, the staff were extremely helpful sorting Sims and taxis etc. within easy walking distance of the train street and old quarter and equally as easy to access the museums and other attractions. The restaurant is good but more expensive than you would generally pay in Hanoi and the sky bar make nice cocktails and have nice beer on tap. All around great experience.

Leisure Partner

10/10

Exceptional

15 Sep 2025

HEE JU

Awesome start to our first visit to Vietnam!

Even before we got on the plane to Hanoi, Jane Vuong from the Aira Boutique Hotel in Hanoi was helping me plan our trip. Not only was she the one who arranged for our pick up from the Hanoi airport to Aira hotel, and back to the airport to fly to Danang, but also a 9 person limo van transport from our hotel in Sa Pa back to Hanoi when I was not staying another night at Hanoi. She even suggested a better departure time so that we would not arrive too late for our transport to Ninh Binh. My husband was shocked at this service above & beyond!! The VIP tickets to the water puppet show she arranged was at the front desk when we arrived. The seats were 2nd row in the very middle! She checked to make sure we had everything we needed during our stay.

I love to stay in nicer boutique hotels overseas whenever possible - we are seen as true guests instead of as a room number. Although we arrived past 10 pm, a hotel staff member was waiting outside to open the car door with a smile & help with our luggage. The young man at the front desk was aware of our late arrival & checked us in with his very good English.

Beautiful front lobby. Our room was surprisingly roomy especially at this price point at such a beautiful hotel in the tourist area in a major city. Very clean & the decor was tasteful throughout. New luxurious bedding, soundproofed room with blackout drapes! Well maintained with SUPER A/C, plumbing &fridge. Safe & convenient but not too loud location on edge of Old Quarter.

Partner

10/10

Exceptional

08 Sep 2025

Lauren

Amazing hotel and even more amazing people

Amazing service, amazing room, amazing people.
Stayed there for my husband’s 50th and they went above and beyond.
Organised a cake, sang happy birthday, free welcome drink and mini bar then upgraded us to a bigger and better room at no cost.
Can’t wait to stay again

Partner

10/10

Exceptional

03 Sep 2025

Vanessa

What a beautiful hotel. Only stayed one night. Got upgraded free drink at the bar.
After communication with the hotel from Jane for a hotel transfer, I found her to be fast at connecting and organising. The pool, bar and restaurant are top notch. Staff super friendly and welcoming. Great location too

Leisure Partner

8/10

Excellent

30 Aug 2025

Katarzyna

This hotel is comfortable option in Hanoi. The staff, in particular, were incredibly friendly and accomodating. We were delayed heading to the hotel from the airport and they kept checking-in with our driver to ensure that we were OK. We only stayed for one night and did not get to enjoy all the amenities, but overall the hotel is nicely decorated but a bit outdated with a moldy/musty smell throughout. The breakfast buffet also did not impress us and it was the first time we did not like the coffee in Vietnam. Overall a nice option but could use a few updates.

Leisure Family

10/10

Exceptional

28 Aug 2025

PAMELA

Love the fact it is in Old Town, walking distance to many,many shops and Train Street. Many sight seeing features close by. Exceptional customer service. Maybe a bit tired in certain areas, but really the important thing is that it is clean and customer service is great.

Leisure Self

10/10

Exceptional

26 Aug 2025

karen

We had a great stay at Aira. Staff were lovely and very helpful. Room was great, clean and quiet. Hotel is a two minute walk from Train St.

Leisure Family

10/10

Exceptional

19 Aug 2025

Michael

staff

Leisure Self

10/10

Exceptional

08 Aug 2025

Nathan

This is an excellent hotel near train street. The staff are highly welcoming.

The rooms are well kept and have A/C. The free mini bar includes soft drinks: water and Coca Cola.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Thomas

Fantastic hotel. Staff excellent and very friendly. Lovely spa and restaurant. Highly recommended

Leisure Family

10/10

Exceptional

30 Jul 2025

Angela

Out standing

Leisure Family

6/10

Pleasant

23 Jul 2025

Verified traveler

Hotel was conveniently located. Room has a stale smell. Lighting was not very bright.

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

Nicola

Good location. Fresh, clean rooms

10/10

Exceptional

08 Jul 2025

Maria

The place was pretty and so clean. Plus the staff were top notch.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Duncan

Had a wonderful stay. The front of house staff were very supportive and helpful. The spa was amazing. Easy convenient access to a range of tourist sites and to the train station.

Leisure Self

10/10

Exceptional

17 Jun 2025

Kerrie

Staff were friendly and helpful. It was close to train street. Beds were comfortable and rooms were cleaned promptly.

Leisure Partner

10/10

Exceptional

14 Jun 2025

Bryan

Amazing stay, friendly staff grate hotel

Partner

10/10

Exceptional

10 Jun 2025

Adam

Perfect location for exploring old quarter. Staff are amazing especially Quan who couldn’t have done any more to make our stay perfect

Leisure Partner

10/10

Exceptional

03 Jun 2025

JAYFERSON PATRICK TOMAS

I had an amazing stay at the Aira Boutique Hotel Hanoi—truly a five-star experience from start to finish! Nestled in the heart of Hanoi, the hotel offers stunning views and a perfect blend of elegance and comfort from the moment you walk through the door.

The rooms are thoughtfully designed—cozy yet complete—with ample storage, a luxurious bathroom for a relaxing soak before bed.

The service throughout my stay was nothing short of exceptional—warm, attentive, and truly memorable.

A special highlight was the Concierge Team, who provided everything I needed with professionalism, genuine hospitality, and deep local knowledge. Aira Boutique Hotel should be incredibly proud to have such outstanding individuals on their team.

Whether you’re visiting for business or leisure, Aira Boutique Hotel Hanoi delivers top-tier service, comfort, and heartfelt hospitality. I can’t wait to return—thank you for an unforgettable stay!

Leisure Self

10/10

Exceptional

29 May 2025

Karen

I enjoyed my staff…

Leisure Self

8/10

Excellent

29 May 2025

Claire

Service and staff were excellent & location for Train Street superb!!

Leisure Partner

10/10

Exceptional

28 May 2025

Trena

Very beautiful hotel in a good location in Okd Town. Staff were very friendly and helpful. The only downside was the food and drinks were overpriced but it was a very enjoyable and comfortable stay.

Leisure Self

10/10

Exceptional

21 May 2025

Verified traveler

Lovely staff, beautiful Colonial style mixed with modern touches, excellent restaurant. Would gladly stay again!

Self

10/10

Exceptional

20 May 2025

Cynthia

This is a lovely boutique hotel with in a great location. We stayed here three separate times during our trip in Vietnam. We found the rooms to be comfortable, clean and decent in size. We use the eooftop pool almost everyday to cool off during our stay in April and May. We also enjoyed their rooftop bar several times at night. Their restaurant on site during dinner was absolutely fabulous. We dined there four times ...... the food, selection, presentation, venue and service were over the top and highly recommended. What makes this hotel even better is truly their staff. Everyone is extremely friendly, accommodating and helpful.
The location is also very attractive as it's only two blocks from Train Street and a few more blocks to Old Quarters. There are lots of eateries in the area, a pharmacy, just a few doors down and right around the corner is a laundry service keeping everything extremely convenient. Highly recommend!

Leisure Friends

10/10

Exceptional

19 May 2025

Caroline

I can honestly say the staff were outstanding & Christine more so, she organised everything we asked her to do with the warmest smiling face nothing was a bother to her, the hotel its self was lovely, not too far away from the old Quarter, a 2 min walk to train street highly recommend this hotel, now try the Aira in Hoi An

Leisure

10/10

Exceptional

17 May 2025

Darryl

There was an issue with the air conditioning in our room the first night of our stay - and management didn’t hesitate to upgrade us to a larger suite and offered complimentary breakfast for the inconvenience. Staff from the front desk, the bar, and the restaurant were all very engaging and provided an excellent atmosphere and level of service.

Leisure Family

10/10

Exceptional

10 May 2025

Agnieszka

Fantastic

Leisure Partner

10/10

Exceptional

08 May 2025

Maxime

Super stay in a family room with two adjoining rooms and a lobby area. Pool was lovely!

Leisure Family

10/10

Exceptional

04 May 2025

Brian

Ha Noi Gem

We had a great stay!! LOVED the location because it was super convenient to everything.
The staff was friendly and helpful.
Free mini bar refilled daily was nice!
The breakfast buffet was mediocre but not bad for the price.
Roof top bar was nice. Great views and fun staff up top.
Ohhh the water pressure in the shower was not the best.
Room 809 has a fun and only pool view.

Friends_and_family Friends

8/10

Excellent

25 Apr 2025

GREGORY

Very friendly and helpful.

Leisure Family

10/10

Exceptional

14 Apr 2025

Glenville

The Aira hotel was a brillient choice, it is near Train Street The Citadel, The Flag Tower. All within about 5 mins walk.

Tha area isthe old part part of Ha Npi its is very interestinh the hotel stscf are amazing on recrption with Tony and Christine the Sky bar with Kyle, Luke and Mark. Also the exceptional staff in the restaurant.Anni Ivy,Nora and Hudson all supervised bu Daisy. Nothinh was too much trouble always happy and smiling.the hotel is the staff. We would revommend it. Facinating to see local life in the area.excellent location to see real life and close to tourist attraction like the prision.We would love to go back.

Leisure Partner

10/10

Exceptional

13 Apr 2025

Marcia

Great buffet breakfast - lovely room - very nice rooftop bar - on-site spa. And outstanding staff! All of them were so gracious and helpful. We definitely recommend.

Leisure Family

10/10

Exceptional

07 Apr 2025

Jeffrey

Great stay at this hotel. Room was excellent, restaurant was top notch with very good breakfast. Location was good with easy walk to train street, shopping, etc. Staff at this hotel is best I've encountered in a long time. Absolutely amazing service. Not just smiling faces but they genuinely care and go out of their way to make sure you are taken care of. They have a great concierge and I highly recommend you talk to them about tours, cruises, etc while planning your trip. They are honest and sincere about helping you enjoy your holiday the best.

Leisure Partner

10/10

Exceptional

04 Apr 2025

Hilary

This is an exceptional, real five star experience. I agree with another reviewer, - the 1 star reviews this hotel has are ridiculous and clearly by a rival. My room was stunning, spacious and beautifully decorated, with a lovely small balcony, with plants and a tree outside. Staff were incredibly kind. It was my birthday, and they brought a cake to my room. It is also the nicest welcome I've ever had in a hotel - guided immediately to a comfortable seat, served delicious tea, while a receptionist came to me, calmly and quickly talking through the details, then taking me up to my room. The restaurant had a great menu and very friendly service. I found the food just slightly lower in standard than I expected - good, but not exceptional. Spa was very very good - but make it very clear if you want a gentle massage - deep tissue, hard core is the default! Location is a little outside the main old quarter, but very convenient for the famous Train Street and the train station. Definitely a beautiful hotel to treat yourself.

Leisure Self

10/10

Exceptional

31 Mar 2025

Kellee

Wonderful boutique feel, excellent service, rooftop bar and restaurant were also really nice. We will come back for sure!

10/10

Exceptional

30 Mar 2025

duncan

Staffs were fabulous 😍❤️❤️❤️

Leisure Family

10/10

Exceptional

27 Mar 2025

Amber

We had an amazing time staying at the Aira Boutique Hotel in Hanoi. All the staff were incredibly friendly, attentive and accommodating. They really went above and beyond to create a positive experience for guests. The restaurant, skybar and spa were great as well. The hotel is very centrally located, a short walk away from many attractions and restaurants. We would definitely stay here again the next time we are in Hanoi!

Leisure Partner

6/10

Pleasant

24 Mar 2025

Jennifer

The staff is excellent. The rooms are nice and clean. The area is safe. The pictures do not match reality.

Leisure Family

10/10

Exceptional

23 Mar 2025

alisha

Don't hesitate to book!

Our family has been traveling for over 4 months and this has been one of our favorite stays so far! Our room was so comfortable, inviting, and beautiful. The staff was THE NICEST staff we've ever had. SO helpful, caring and kind. We were truly sad to check out and want to come back to Hanoi JUST to stay at the Aira.
Location is great- close to Train Street and walkable to all other Old Quarter things.

Friends_and_family Family

10/10

Exceptional

20 Mar 2025

Preena

We had a lovely 3 night stay here with our young baby. The staff were absolutely brilliant and couldn’t do enough. They went above and beyond every time, each and everyone of them. The hotel has beautiful decor and a great location right near train street and easy walking distance of all the main attractions. The best part is this hotel is so quiet, you cannot hear any noise from the bustling street. The spa is also amazing, my husband and I had a massage each and the masseuses were so experienced with amazing technique. Loved this hotel.

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Mark

Luxury in the centre of Hanoi

Greeted by the General Manager upon arrival. Given Local tea during relaxed check in. General Manager offered free upgrade to Larege Balcony room overlooking the city. Clean, spacious room 50sq meters with luxury furnishings and bathroom with bath and shower. Free mini bar and drinks on the rooftop Skybar. All the staff super friendly and attentive. 100% recommend this place with less than 100 meters walk to the amazing Train Street

Partner