Delano Hotel & Spa

10/10

Exceptional

27 Jun 2026

Edgar

Great hotel

10/10

Exceptional

26 Jun 2026

Xochitl

Beautiful hotel however there is no clear signs in the parking structure on where their lobby is located so we had to go all the way around through the Mandalay casino which is something we wanted to avoid due to the smoke. It wasn't until the last day we figured it out on our own, check-in staff should make this more known upon check-in or signs should be made way more visible. Additionally they should provide instructions on how to access the Mandalay Bay pool as ended up going all the way around in hot Las Vegas heat. They're also renovating their lobby and at times felt a little crowded since it's one tunnel to 2 banks of elevators. Also the area to get in/out of the elevators funnels down and is a bit too dark for my liking - just personal preference. The rooms were beautiful and very clean however our ice machine wasn't working - we called twice and they said they would send someone to fix and have ice delivered to our room but it never happened. Things they need to work on but it's a luxury smoke free hotel. Would definitely bring my family again.

Friends_and_family Family

8/10

Excellent

23 Jun 2026

Darrin

Stayed because of the pool, it was way to crowded and too many kids.

Self

10/10

Exceptional

21 Jun 2026

Denise

We went for my daughter’s 21st birthday. While I was not too impressed with the check in procedure through the app, the rooms were very spacious and well maintained. There was one night where our water got extremely cold, and I called down to Maintenance. They quickly fixed it and gave us a resort credit which we used out at the pool. The food at the pool was very pricey and not the greatest. Drinks were reasonably priced for being outside, and the pools are so much fun. Everybody from young to old in our party enjoyed each of the pools. Casino needed to play a little better music, but overall using the trams made it easy to get to dinner quickly. Overall, I would stay here again I was completely impressed with how attentive the surface was of the hotel.

Family_with_children

10/10

Exceptional

17 Jun 2026

sona

Under construction, but we don’t mind. Great rooms with a lot of space.

10/10

Exceptional

15 Jun 2026

Brittnie

Spacious rooms,great views,everything you need in one casino!

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Richard

Very nice hotel but the parking garage experience was the ABSOLUTE WORST that I’ve ever experienced in Vegas. We will not be back.

10/10

Exceptional

13 Jun 2026

Brandon Phillip

The W is beautiful. It’s shares the pool with the Mandalay bay hotel which is connected. But requires a nice walk to get there.

Family

6/10

Pleasant

10 Jun 2026

Jack Jiun Jye

The restroom is not what I expected.

10/10

Exceptional

09 Jun 2026

James

The rooms are spacious and we enjoy staying in a place that doesn't have a casino directly downstairs.

10/10

Exceptional

09 Jun 2026

Sheryl

The room was very clean and I was surprised that it had a half bathroom. I would stay there again. And waking distance from the stadium helped a lot. Staff was friendly. I would recommend this to family and friends. Thank you for a great stay.

Family

2/10

Poor

08 Jun 2026

Hannah

The room had grease marks on the wall, the bathtub had soap scum in it that you could see and feel while in it, and carpet/baseboards caked in dust. There was hair inside our ice bucket. The A/C can be set as low as 65F, but for the whole 3 days the room sat at about 75 despite being set as low as possible with fans on high and curtains shut. The only amenities this hotel really has to offer are the ones at Mandalay Bay making them a bit of a walk to access. The corner suite overlooked nothing impressive and we were given a pretty low floor even after paying over 800 dollars for just a room. The booking came with a 100 dollar food and beverage credit for the entire stay, and we didn't use the whole thing. Upon checkout, we were told it was covered and owed nothing. Then that night I was charged the money from my card anyway. I had to call (was given the wrong number the first time) and wait on hold forever (twice) just to talk to someone to have the charges refunded. I've stayed in many hotels, and this one was just not worth the price for how much of a hassle everything was and how few amenities there were.

Partner

8/10

Excellent

03 Jun 2026

Rich

The bed was comfy

Partner

10/10

Exceptional

02 Jun 2026

Dewi Sari

The hotel and room were clean, and the location was convenient with just a 10‑minute walk to Allegiant Stadium.

Self

2/10

Poor

02 Jun 2026

Emely

We were treated terrible by the front desk person. She was rude and acted angry not helpful at all. We were told to come back at 3 for check in which is normal, but they didn’t offer us to have an early check in even if we would pay. We came back at 3:45 and were told there was no room until maybe 7pm, too many people were there and they didn’t have rooms available! I had booked and paid for my room with 2 months in advance. Other people were getting rooms as this was happening. Finally talked to a manager and she said she had to steal the keys from another client so we can get a room! And of course they gave us the crappiest room facing a wall and air conditioners. We were too tired to complain and change rooms. Never staying there again! They need to train their employees in customer service.

Friends_and_family Family

6/10

Pleasant

01 Jun 2026

Kathleen

Our room's natural air vent would not closed and the high winds made our time to sleep pretty challenging. The 34th floor ice machine was empty and not working and the soda machine wasn't either.

Partner

10/10

Exceptional

30 May 2026

Chauntay

Great place to visit and have a good relax

10/10

Exceptional

30 May 2026

Ashley

Great

10/10

Exceptional

30 May 2026

John

Solid place to stay.

4/10

Poor

29 May 2026

Alexis

They defiantly need to hold a meeting with housekeeping, I couldn’t believe how low level their cleanliness was. I don’t believe a deep clean happened since it opened. Hair, dust, grime, smears, dust. You name it, it had it. Disappointed that with deposits, and fees the hotel equated to less than the room size.

Family

4/10

Poor

28 May 2026

Jiaai

Not clean

Friends

10/10

Exceptional

27 May 2026

Carla

My stay at W Las Vegas was truly excellent. What stood out the most was the kindness and attentiveness of the staff across different departments. From check-in to housekeeping and service, everyone was consistently welcoming, thoughtful, and genuinely focused on making guests feel comfortable and cared for.

It really felt like every detail was handled with attention and intention, and the team went out of their way to anticipate guest needs and create a smooth, enjoyable experience. The atmosphere throughout the hotel reflected this level of care, which made my stay even more pleasant.

Overall, a wonderful experience thanks to an exceptional team. I would happily return and highly recommend it.

Self

10/10

Exceptional

26 May 2026

Nadia

Nice hotel as well as staff!

Family

10/10

Exceptional

26 May 2026

Fendy

Great

8/10

Excellent

26 May 2026

Mary Jane

The structure of the hotel is at par .The staff is ok not excellent you could tell if it's a five star hotel for customer service.They cleaned the room but still a lot of hair on the floor.Coffee is $16 per day , water is $18 before it was complimentary . Las vegas is expensive now not affordable as before.Too bad.

Friends

10/10

Exceptional

24 May 2026

Steve

great property. Lots of work being done still. Front desk staff was ok, rest of the staff amazing.

Self

10/10

Exceptional

18 May 2026

Cherlyn

Stayed here for Morgan Wallen at allegiant stadium! Life changing to be able to walk back and forth and not wait for uber! Rooms are huge and very clean! Definitely staying here again!

Friends

2/10

Poor

15 May 2026

Lansun

It was a terrible place

Partner

8/10

Excellent

12 May 2026

Mark

Clean room. Fridge was locked so didn’t use it. Never spoke to single staff member check in was self service you walk in and scan a code and make your own room key.

Partner

6/10

Pleasant

11 May 2026

Jay

My room had a view of the parking lot. Also, we couldnt get food after midnight.

Friends

6/10

Pleasant

10 May 2026

Craig

Lobby level under construction

Family

10/10

Exceptional

07 May 2026

Harmony

Conveniently located and very relaxing

Family

2/10

Poor

04 May 2026

Juanita

Will never stay T the W las vegas AGAIN.
Room service never picked up the call and requested room service the never came. Asked if we could print our boarding passes and they said they don't do that. All staff at check in was rude not helpful and attitude galore. No hospitality whatsoever worst stay

Family

10/10

Exceptional

03 May 2026

Isai

Second year in a row staying here for Wrestlemania and I absolutely loved it.
Clean rooms and great staff.

Friends

8/10

Excellent

28 Apr 2026

Katrina

The rooms were spacious and nice but the mini bar meant there was no fridge space. Coffee in the room was $16 for a Keurig, which wouldn’t have been a big deal since there was better coffee at the coffee shop in the lobby, but that was a construction zone when we woke up our second day. It’s far from all of the Mandalay Bay amenities. Some rideshare drivers will not drop you off or pick you up from W, only Mandalay Bay. We came back to an unexpected room service delivery but there was no charge for it and they said we could keep it and the cold quesadilla was appreciated, honestly. The views were stellar and having multiple bathrooms was great. The ice machine on our floor was broken so we had to go to different floors to find it. I’d probably stay there again for the price though.

Partner

8/10

Excellent

27 Apr 2026

Tracey

Great location for the Allegiant Stadium. We had an issue

10/10

Exceptional

27 Apr 2026

jose roberto

Excellence super clean

Family_with_children

10/10

Exceptional

21 Apr 2026

Carlos

By far one of the best rooms I've stayed in Las Vegas. Check in was quick, the staff was professional, amenities were convenient.
I highly commend a stay at the W hotel

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

robert

Clean and spacious room

10/10

Exceptional

16 Apr 2026

david

Perfect stay for concert at Allegiant

Family_with_children

4/10

Poor

14 Apr 2026

Kenneth

The room was amazing, but check-in was terrible, even with the resort fee everything is an extra charge, the bottles of water, coffee cups and refrigerated items all on weighted sensor. You were not allowed to take a bottle of water into the pool area, it had to be empty to refill once in or purchase in the shop or bar. Advertised as the best pool, it was overcrowded with people sitting in any available space.

Partner

8/10

Excellent

13 Apr 2026

Maria

The room we were in looked very worn down.

Friends

6/10

Pleasant

10 Apr 2026

Gemma

The pool was over crowed and disgusting and no umbrellas with so many kids is irresponsible

Family_with_children

6/10

Pleasant

06 Apr 2026

Melody

Stadium view room was too loud due to fwy directly beneath our room. We asked to move due to a terrible nights sleep.

Family_with_children

10/10

Exceptional

03 Apr 2026

Gail

Beds were sooooo comfortable! The bedroom was large, with a separate living room. Quiet too! Super nice place.

Family_with_children

10/10

Exceptional

31 Mar 2026

Eduardo

It’s a quiet property but a quick walk away from casino

Family

10/10

Exceptional

28 Mar 2026

Ivan

.

Family

8/10

Excellent

27 Mar 2026

Alison

No food!!! Get a restaurant u closed the breakfast lounge and skyfall. Awful

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Brent

Workout facilities were nice

4/10

Poor

18 Mar 2026

Agnes

Very disappointed about the coffee situation.

10/10

Exceptional

15 Mar 2026

Andre

Clean room and restrooms. Friendly and very helpful staff. Definitely recommend.

Partner

10/10

Exceptional

15 Mar 2026

leslie

Beautiful hotel

Family_with_children

8/10

Excellent

15 Mar 2026

myong

great staff

10/10

Exceptional

10 Mar 2026

Cecile

Room is spacious, clean, comfortable. I enjoyed the spacious queen sized bed and the fluffy pillows!

Friends

10/10

Exceptional

06 Mar 2026

Joe

Great hotel great room had a wonderful time. Comfortable beds. Staff was great. Food was good. Just had a great time. Thank you very much.

Friends

6/10

Pleasant

05 Mar 2026

Diego

This is one of the nicest hotels on the strip, but we faced a few frustrating issues, too many to be just bad luck. It was also not that cheap considering fees and parking.

MGM's priority seems to be reducing costs and personnel and when technology doesn't work, they run out of customer service capacity very quickly and it becomes very time consuming achieve anything.

Self-check-in through the app worked for us. However, when we needed an extra key the next day, the kiosks were not working and had to stand in line for 30 mins to talk to a person at the front desk, who did not smile and seemed to hate their job.

The shower was unbearably hot, even at the coldest setting. We complained but it was a plumbing issue that was not fixed. Another room on the same floor had the same problem.

Fridge at the room was locked. We complained but this was never fixed.

Safe deposit box was not working. They sent someone but they could not fix it.

Only 1 out of the 3 pools was working which was pretty crowded.

We pre-paid for parking, but the system to enter/exit using the room key was not working. We had to call the attendant every time.

Entrance to self-parking was closed due to an event at Allegiant Stadium. The hotel sent a check-in email that could have contained some directions, but did not. We drove around for 40 minutes before finding it.

There were some positives. Room was super clean, very up-to-date and super comfortable.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Brian

Seriously an amazing hotel!! Would def stay here again.

10/10

Exceptional

01 Mar 2026

Shannon

Great rooms. Friendly staff.

Friends

10/10

Exceptional

01 Mar 2026

Robert F

Yes

10/10

Exceptional

01 Mar 2026

Shaina T.

This hotel was very nice!

6/10

Pleasant

28 Feb 2026

Susanne Marie

The room was pretty, but it seems Vegas has a new standard in that there are charges for even opening up a room refrigerator. It has a sensor, so I would be charged $70 if I wanted to put a cold drink in it or leftovers from a restaurant. Absurd. I was also surprised that the room had no amenities other than lotion and the shower stuff in the shower. But there was no bar soap, or makeup remover cloths, or Q-tips or cotton balls, things you would get at a Holiday Inn style hotel. It was also surprisingly noisy on the freeway side, overlooking the stadium and the mountain view, which was beautiful, but even on the 29th floor, the freeway noise was crazy. I loved the floor to ceiling windows, and I loved the clean white decor.

Family

10/10

Exceptional

27 Feb 2026

James B

Great

Partner

8/10

Excellent

26 Feb 2026

Rebecca

Nothing in the room was free, but only the fridge was really apparent that it would charge you for taking the things and we got charged $18 for a bottled water that was on the counter. How about just don’t put stuff in the room if it costs money.

10/10

Exceptional

20 Feb 2026

Anthony

Everything was clean and nice love the decor very beautiful hotel

Partner

10/10

Exceptional

19 Feb 2026

Jim

Great location.

10/10

Exceptional

18 Feb 2026

Yoon

The room was in excellent condition, and the digital key access made everything so convenient.

Leisure Family

8/10

Excellent

17 Feb 2026

Raymond

Clean room, quiet. Ok beds

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Jewel

Lorena at front desk check in was awesome. Room was clean and had a view. Would definitely stay again!

10/10

Exceptional

15 Feb 2026

RYANNE

Every single staff member we encountered were so kind and helpful!!! From looking for the ice machine to helping with our room service. The room was so nice and clean!! The ride share and taxi areas were easy to navigate !!! Will stay there again for sure

Leisure Partner

10/10

Exceptional

14 Feb 2026

kyoung hee

So Clean, check in staff, she was very nice.
Surprised there's 1and 1/2 bathroom.

8/10

Excellent

13 Feb 2026

Janee

The room was nice

Leisure Partner

10/10

Exceptional

09 Feb 2026

Richard

Spacious room

Leisure Family

2/10

Poor

08 Feb 2026

Raymond

Don’t stay there. The shower didn’t work the entire stay. They said they would fix it but never did.
Old, dirty and not well kept

10/10

Exceptional

07 Feb 2026

Gary

Loved living room and 1/2 bath being separated from the sleeping area (not all suites do that)

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Kawana

Clean rooms, comfortable beds

Leisure Family

6/10

Pleasant

02 Feb 2026

ian

Room was fine. Bathrooms were updated and modern. As for the lobby and hallways, they were dark and gloomy. I forgot my brand new $500 Amiri T shirt hanging in the closet at check out and one of their staff stole it as it was not there when i call the front desk to have security check for it.

Friends_and_family Friends

4/10

Poor

02 Feb 2026

Carin

Though the room was large it seemed rather tired. Worse yet were the extra charges. Apparently, if you so much as move an item in the mini bar , you will be charged for that item ! Also there is no price list for the items in the mini bar or anywhere else !! Furthermore, the bottled water on the counter and the coffee pucks are not part of your “ stay” but are also charged !!! Since when is coffee not part of the room ‘s package This is absurd and leaves a very bitter taste ! Shame on you.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Richard

Great stay!

Leisure Family

10/10

Exceptional

30 Jan 2026

Andrei

The best hotel

8/10

Excellent

26 Jan 2026

Joseph

staff was courteous. room was clean. was disappointed with food court in evening (supposed to be open 24 hours) and after 15 minute walk all that was open was a subway. most of all was bothered by a daily $50 resort fee. wasn't informed of that when i was making reservation. escalators were not working. lastly i was disgusted that 2 coffees and croissants cost almost $50. extortion. I'd have to think twice before visiting the hotel again.

Leisure Family

10/10

Exceptional

26 Jan 2026

Dennis

Everything was wonderful. Hotel was perfect.

10/10

Exceptional

26 Jan 2026

Tara

Perfect room. Super easy check in with mobile key.

Leisure Partner

2/10

Poor

21 Jan 2026

Bruce

Thieves broke into our Suite room while we were sleeping in the adjoining bedroom and stole our wallets. Since you must show your room key to security to get to the elevators and in the elevator, it all seems very suspicious. The security staff said there are no cameras in the hallways and have done nothing to investigate. The hotel has not called, compensated, or done anything.

Leisure Family

8/10

Excellent

18 Jan 2026

Deidre

Clean room

6/10

Pleasant

14 Jan 2026

leeann

Under whelming

Partner

10/10

Exceptional

14 Jan 2026

Paul B.

Stayed at this property three times now. Love it.

10/10

Exceptional

13 Jan 2026

Patrick

Great

10/10

Exceptional

11 Jan 2026

Nickolas

Great room. Very clean and spacious. It was very close to the Allegiant stadium which was why I was in Vegas. About a 15 min walk. Would definitely go there again.

10/10

Exceptional

11 Jan 2026

Jennifer

Room

6/10

Pleasant

10 Jan 2026

Jullian

Ok

10/10

Exceptional

08 Jan 2026

John

Always a great stay. Large rooms, great breakfast right at bottom of elevator, Sports Book right down the hall, friendly staff.

Leisure Self

8/10

Excellent

06 Jan 2026

Marla Katherine

If you want to be near the stadium, this is great. Room was spacious, clean and comfortable. The casino isn't as crowded as othet resorts. Iy definitely does not have the opulence of some resorts anf the digital key is challenging but overall, it was a good fit for us.

Leisure Friends

10/10

Exceptional

05 Jan 2026

Andrew

Clean room, friendly staff, love the mgm parking. We visited and Parked at most of the mgm properties because of the parking. Wish there was better restaurant choices tho. Would Definetly stay again because of the 1 1/2 bathrooms too.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Kirk

Room was so well kept. Housekeeping did an excellent job!

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Terri L.

Room was clean, large and comfortable. Staff courteous.

Leisure Family_with_children

8/10

Excellent

31 Dec 2025

Cheryl J

All of the above

Leisure Family

10/10

Exceptional

29 Dec 2025

Emilyann

Clean Room, Great Customer Service. Awesome views from our room.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Mary

The room was clean and the bed was very comfortable. The light they have I. The room helped us sleep better. The stay was very zen.

Friends_and_family Friends

2/10

Poor

29 Dec 2025

Rachel

The staff isn’t helpful. I got the wrong charge on my account. There were three additional staffs, but only one staff was assisting while more that three groups are waiting. I wouldn’t recommend this place.

Leisure Friends

10/10

Exceptional

27 Dec 2025

Marvice

Clean hotel, clean room, great housekeeping service.

Leisure Partner