Soo Bin

10/10

Exceptional

29 Mar 2026

Toan

Family friendly!

10/10

Exceptional

04 Dec 2025

Toan

Excellent staff

10/10

Exceptional

04 Dec 2025

Toan

Very kind supportive staff

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Shiwei

Clean room

10/10

Exceptional

15 May 2025

Nicholas

I nice hidden gem in Cau Giay

Arrival was convenient, although you can't access the elevator from the garage unless you already have a room key. The room was spacious and the view of Hanoi was gorgeous from the large windows in the room. Food options were convenient by foot from the location.the room was quite comfortable and clean but the building, in general, could use maintenance. Chipped paint on the walls and malfunctioning buttons for the elevator were small annoyances. The staff was top notch.

Business Self

10/10

Exceptional

20 Mar 2025

Alfredo

Highly recommended, premium location, friendly and professional staff, among them there is Henry in the lobby, very attentive like all of them, property very clean, pool, jacuzzi and sauna well maintained.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Tam

great stay and comfortable

excellent suite style hotel. I stayed here several times during the last 12 years on business and family stay. Traffic here and Hanoi is a bit crazy thru.

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Julie

Julie Canada

Très confortable après un long vol avec des enfants

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Verified traveler

home away from home

Very nice and convinient stay, convenient store, restaurant and atm machines are just with in the building of the hotel, a big plus for any traveller and tourist like us. We reserved the 2 bedroom executive, big bed rooms, big sala, 2 toilet and bath. Kitchen also has complete utencils and kitchen equipments, you can easily cook your own food. Also provided water dispencer with 5 gallons of water, more than enough for our 3 days stays. Washing machine is also available, so there's no worry it you have limited clothes during your stay. These will be on my top list, of accomodation, if ever we will be back to Hanoi.

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Verified traveler

Courteous and customer Oriented

Staffs are very courteous, the property is very neat and clean. Value for money

Partner

10/10

Exceptional

08 Jul 2024

Venkatraman

I felt like i lived in my apartment. Spacious as described in the website along with laundry helps to plan the stay as intended. Front office staff's are very helpful. They guide me whenever i need their support including in arranging a taxi for intercity trip, which costs way lower than Grab. Over all, i wouldn't look for other property to stay in Hanoi.

Leisure Self

10/10

Exceptional

11 Mar 2024

Daniel

Not walkable to city but if you’d like to explore the Hanoi more broadly it is a fantastic location. Big spacious suite with office to work from, cafe downstairs in the building. Staff are so polite, helpful and friendly. Would definitely stay again

Leisure Partner

8/10

Excellent

23 Nov 2023

Brad

Good all round property with friendly staff.

8/10

Excellent

09 Sep 2023

Boon Tiek

Convenient

8/10

Excellent

27 Dec 2022

Michael

Very good location, convenient!
The kitchen is a bonus

Leisure Partner

10/10

Exceptional

19 Jul 2020

Jonathan

Great medium term

Great apartment, plenty of shops close y to make this a very pleasant medium term stay for 6+ weeks.

Business

10/10

Exceptional

10 Nov 2019

Verified traveler

Great amount of space. A bit dated but overall very good and would stay again. Better room than the Hilton downtown that I'm at now.

Leisure Family

10/10

Exceptional

02 Aug 2019

David

Excellent

Great for late check-ins even past midnight. Staff is very helpful.

Family

10/10

Exceptional

17 Apr 2019

Verified traveler

tooth brush and tooth paste are not there. you have to bring your own.

Leisure Friends

6/10

Pleasant

27 Feb 2019

Paul

I have been staying in many quality hotel apartments and I would say that in terms of quality and standards of service it was great. I have to warn you that there's a school nearby and the morning music is so loud.. also there's a supermarket near by which is good. But however in terms of communication, it was a challenge.. the staffs command of English isn't strong, they had a hard time understanding that I need my sheets changed and washing machine switched to dryer.. constant frowning and ignoring whenever I say thank you.
overall my experience was pleasant, I'll not stay here again for sure.. because in my opinion, communication is the key to a good hotel experience.

Business Friends

8/10

Excellent

01 Jan 2019

Koh

good service and amenities within and around property.

Leisure Family

6/10

Pleasant

18 Dec 2018

Verified traveler

A basic hotel with full apartment amenities ie. kitchen, clothes washer, etc. Not too cheap and located far from stores and restaurants, it is 30 minutes from the airport, which is better than the 60 minutes in center city if you have an early flight. They have a decent Japanese restaurant, but that is about the extent of their offering. Nothing to write home about.

10/10

Exceptional

13 Dec 2018

Ken

Great location and near the Industrial parks and Commercial districts, but still easily accessible if one wants to get into the city centre to have dinners and do some shopping. Supermarket is a couple of doors away.

Business Self

6/10

Pleasant

01 Dec 2018

Punya

Facility is good. But the room usage area is not well organized.

8/10

Excellent

16 Aug 2018

Verified traveler

Good location but the staffs are not very friendly.

8/10

Excellent

14 Apr 2018

Parth

Convince

6/10

Pleasant

25 Mar 2018

Woon Hoon

Somerset Hoa Binh

My stay at Somerset Hoa Binh was good except the lift is rather slow and the room and other facilities already quite old. Hoping to see the place renovated with newer facilities.

10/10

Exceptional

11 Mar 2018

tim

great hanoi option away from old town

Great hotel/apartment. Kitchenette was useful, indoor heated pool and hot tub is great. Bed is soft. Only thing it didn't have was a stocked minibar, or a dryer, but it did have a washing machine and an iron, nice tv.....decent bathroom. No complaints.

Partner

10/10

Exceptional

08 Feb 2018

Alfredo

Great stay

Great stay at this place. I will highly recommend it to others

10/10

Exceptional

11 Nov 2017

Andy

Excellent stay

Very reasonably priced for an apartment type room. Quiet, clean, comfortable. Staff were welcoming, kept our luggage in store for several days for us. Easy to access Old Quarter by the shuttle they provide. We would certainly stay again if in the area for work.

10/10

Exceptional

10 May 2017

Sean

Very comfy serviced residence in a good location

This is a very satisfying serviced residence that is situated in a convenient location, easy to reach various landmark venues. It takes about 15 minutes maximum to Keangnam Tower and Lotte Centre, and about 25 minutes to Hoan Kiem district by taxi. The hotel staff are all approachable and welcoming.

10/10

Exceptional

13 Sep 2016

Apisit

Big room, Good services and reasonable price

I've been staying here many times. Despite of the big room size, nice Japanese bento breakfast,the staff services are excellent.

8/10

Excellent

01 Dec 2015

Seungwon

Awesome place to stay

Satisfied. Nice residence style hotel to stay.
Reasonble price. Spacious room with very good condition. Two thumbs up! However, lack of restaurant and breakfast at the coffee shop right text door was a bit disappointment.

8/10

Excellent

27 Sep 2015

wing sang rafique

nice hotel

very good.

8/10

Excellent

22 Sep 2015

Chua

Cosy and friendly

It'S cosy and friendly staff around which makes me return for my stay

8/10

Excellent

07 Mar 2015

Verified traveler

Nice stay.

+Nice stay. Less than 30 minutes to airport. Breakfast at the Japanese restaurant was good. Service was excellent.

-TV is small by today's standard. Dryer not working quite well. Price is a little bit high compared to other nearby hotels.

10/10

Exceptional

17 Jul 2014

Leanne

A great hotel with great service!

We stayed at somerset Hoa Binh Hanoi first 2 nights and then 1 on our return. A wonderful hotel with wonderful staff who went out of their way for us. Arriving early on the train both times we were able to have an early check in! The rooms were huge which includes kitchens and laundry facilities ! Just wounderful and this was just the studio room!! The resident lounge was great to use after check out with tea and coffee facilites . The swimming pool (20 meters long) was a great place to spend after a day out and also a nice warm spa was available . Even though we were 25 min out if the old quarter by taxi it is not expensive getting into town. Cost if this hotel is favourable when comparing quality with the others. Also the breakfast at Highlands restaurant was quite good if you like local cuisine ! It was the friendly staff that helped make our stay memorable and the fact they remembered my birthday with a gift was special !

10/10

Exceptional

13 Jul 2014

Leanne

First Class Hotel

This hotel was wonderful in every way. Clean ,comfortable , staff very efficient . The rooms were so spacious and had a full kitchen in ours so bedroom was separate to living / kitchen area . Beds so comfy too. Swimming pool ,of 20 meters , was a winner to do a few laps in at the end of the day. Breakfast had not bad Asian choices which we don't mind! It's a 25 min drive from the old quarter but what you save on accommodation you can pay on taxi fares.

Partner

10/10

Exceptional

07 May 2014

Scott

Tremendous Service

The staff at this hotel are top notch. They were very kind and helpful. After staying in many hotels in Hanoi or the past 5 years I would say this is the best by far for your money.

Partner

10/10

Exceptional

26 Jan 2014

kyo's

Repeating to stay

This is the 5th time to stay this hotel, because the location is convenient for my client. Clean and confirtable enough to repeat many times. It is much better if they have shampoo and conditioner separately. But I have no difficulty other than that.

10/10

Exceptional

03 Dec 2013

Scott

Great value for money

The rooms are quite large with great services. The hotel staff are very patient and kind. The pool is a nice treat and the gym is great! The only downside is the breakfast at the nearby Cafe (Highlands) is not well stocked and it seems like a burden for the Highlands staff.

10/10

Exceptional

19 May 2026

Lin Chien FU

Ok

8/10

Excellent

27 Apr 2026

Takeshi

洗濯機あって良かった

Family

10/10

Exceptional

23 Mar 2026

SATOSHI

綺麗です

Business

8/10

Excellent

08 Mar 2026

TATSUYA

広くて良い！

Self

10/10

Exceptional

08 Feb 2026

KAYOKO

立地は良くないがグラブで移動するのでお世話になってます。プールは室内、ホテル内のマッサージも上手です。テレビは日本の局が全て見れます。部屋は綺麗、洗濯機等の設備も満足。大きなタンクで水も準備され滞在中は十分です。

Friends_and_family Family

10/10

Exceptional

05 Feb 2026

ChangBing

Clean room, friendly staff,high C/P

Leisure Family

8/10

Excellent

31 Jan 2026

Sik Min Prisca

Nice staff

Business

10/10

Exceptional

19 Jan 2026

TAKASHI

部屋が広く、使いやすい。

Business

8/10

Excellent

30 Dec 2025

MITSURU

クリスマスのウェルカムイベントをやってました。去年は対応していた両替はやらなくなってました。世の流れかな

Business

10/10

Exceptional

29 Nov 2025

YOUNGJAE

전반적으로 만족합니다

6/10

Pleasant

31 Oct 2025

KISUK

객실 상태 중간. 직원 고객 응대 부족

Business

10/10

Exceptional

28 Oct 2025

TAKASHI

部屋広く、綺麗で使いやすい。

Business

10/10

Exceptional

10 Oct 2025

SANG-WOO

It is so good to meet in the 22th floor lounge, it's fantastic air fresh outside chairs and tables 👍

Self

10/10

Exceptional

14 Aug 2025

KAYOKO

室内プール、ジムともに利用者が少なく貸切です。スパのマッサージも皆さんレベル高いです。
旧市街などは遠いですが、GRABを使えば問題ありません。部屋も広く洗濯も出来て暮らしてる感じです。

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

naoki

朝食会場が6～10時くらいまでやっており、ビジネスマンには助かる。

Business Self

10/10

Exceptional

29 Apr 2025

noriko

1泊の利用でしたが、乾燥機付き洗濯機はありがたかったです。
その日のうちに乾き、チェックアウトに間に合いました。
娘を連れていきましたが２２階のラウンジのブランコや４階のジャグジーで楽しめました。

同じビル内に、KFCやカフェ、コンビニがあり雨に濡れず買い物できた点もよかった。
スタッフみなさんが子どもに優しく、安心して滞在できました。

Leisure Family_with_children

8/10

Excellent

25 Mar 2025

Tomoya

部屋が広く清潔感があら、良かった

Business

10/10

Exceptional

09 Jan 2025

KOHEI

短い滞在で付属の施設を体験する間がなかったですが、部屋が広く、掃除が行き届いており快適に過ごせました。
コンビニが近くにあるのも良いです

Business_and_leisure

10/10

Exceptional

06 Jan 2025

yujung

Good!

We stayed here 2 nights in December.
Room and living room - Clean and good
Bathroom, water pressure and hot water - Good
Room temp - Warm and good
Gym - 24 hrs open! very good

Friends_and_family Family

10/10

Exceptional

03 Jan 2025

Takeshi

移動が不便

Business

6/10

Pleasant

19 Dec 2024

MITSURU

オフィスに近く安定のホテル。

オフィスに近く安定のホテル。

Business

6/10

Pleasant

21 Nov 2024

INC.

호텔스닷컴에서 조식 선택이 없어서 현장결재로 아침식사를 진행했습니다. 예전에는 일본 가정식으로 깔끔한 한상이였는데 현재는 1층 외부의 뷔폐식으로 변경되어 메뉴 구성 등 오히려 만족스럽지 못했습니다

Business

8/10

Excellent

07 Oct 2024

Sehyun

Good Place, enough.
Breakfast is soso. recomend to use other for breakfast.

Business

10/10

Exceptional

14 Mar 2024

MASAKAZU

Quán bánh mì kế bên rất ngon.
Khách sạn sạch sẽ và có nhà bếp và dao kéo đầy đủ.
Một bể chứa nước cũng có sẵn.
ホテルの隣のバインミーはおいしかったです。
キッチンには調理道具やカトラリーがそろっています。
また、飲料用の水タンクが用意されていました。

Business Friends

8/10

Excellent

10 Feb 2024

katsuhiko

レジデンスタイプなので冷蔵庫や洗濯機、テーブルがあるので便利ですが、観光地からは離れているのでビジネス利用がメインになると思います。
建物は古いですが部屋はきれいで快適。

10/10

Exceptional

28 Nov 2023

toru

部屋が広く設備も充実しており満足です。
ホテル内にレストラン等がないのが残念。
打ち合わせ等も部屋でできるのが嬉しい。

Business_and_leisure Partner

10/10

Exceptional

28 Oct 2023

Ofueru

Better than home!

In one word, Excellent!

Business

10/10

Exceptional

26 Jul 2023

HIROYUKI

GOOD！

Business Self

10/10

Exceptional

26 May 2023

TAKUYA

The room was clean and comfortable.

10/10

Exceptional

20 Jan 2023

Takao

非常に良かったです。

Business Self

10/10

Exceptional

18 Nov 2022

Yuki

湯船がありいつもきれいに掃除して下さるのでありがたかったです。
朝食のフォーや和食も美味しかったです。

Business

10/10

Exceptional

01 Oct 2022

Verified traveler

good for a business trip.

Good for long-term business trips except for breakfast.

Business

10/10

Exceptional

09 Sep 2022

Takao

非常に良いホテルです。

Business Self

10/10

Exceptional

03 Sep 2022

joongkyung

good value

good for business purposes

Business

6/10

Pleasant

07 Aug 2022

gilles

Plutôt un appartement qu'un hôtel

Un appartement plus qu'un hôtel à mon gout. Problème au check in car ils n'avaient pas reçu lé confirmation de réservation de Hotels.com !
Sinon personnel sympathique, la suite est très correct avec une cuisine. Petit déjeuner extrêmement décevant. Check out et Navette aéroport sans soucis

Business

8/10

Excellent

24 Jul 2022

BOKYUNG

깔끔하고 청결하고 가격실리성은 좋지만 조식은 기대하지 말하야함

Business

10/10

Exceptional

21 Jun 2022

Verified traveler

快適でした

出張のために宿泊しました。部屋は広く、キッチン、大きな冷蔵庫、電子レンジ、洗濯機、ミネラルウォータータンクが常備されています。長期滞在に向いていると思います。隣はコンビニと喫茶店、近くににKFCもあり便利です。
観光地からはちょっと離れていると思いますが、部屋は清潔でとても快適に過ごすことができました。

Business

8/10

Excellent

11 May 2021

Verified traveler

iPhoneの充電ケーブルが無かった。

Business_and_leisure Partner

10/10

Exceptional

16 Feb 2020

Verified traveler

広くて良かったです。

Business Self

6/10

Pleasant

29 Jan 2020

Jung Yun

조식 빈약

룸사이즈가 커서 만족스러웠지만 조식이 너무 빈약해서 실망했어요.

Friends_and_family Family

10/10

Exceptional

29 Dec 2019

Verified traveler

항상 올깨마다 이곳으로 오죠!!
이번에도 잘있다 갑니다! 다음에도 꼭 여기 입니다!
아파트식 호텔 이라는게 가족끼리 오시면 좋은 장소입니다!!

Leisure Family

10/10

Exceptional

23 Dec 2019

Junghoon

A perfect hotel for business trip in Ha Noi

Somerset Hoa Binh Ha Noi is a perfect place for business people. The service and the facilities provided by the hotel is global standard and the room is pretty large that I could relax and work with having enough time. the crew at the hotel are always kind and professional in their work. The only thing that I would like to complain about this hotel is the location. Since I enjoy Korean food, mostly I stayed in My Dinh Song Da where there are many Korean restaurants. However, the hotels in My Dinh Song Da are not as good as Somerset Hoa Binh Ha Noi. I had to call Grab to go to My Dinh and it will be an uncomfortable point that I want to point out. If the guests do not prefer any specific food, Somerset Hoa Binh Ha Noi is one of the best hotels in Ha Noi.

Business

10/10

Exceptional

15 Dec 2019

Verified traveler

공간이 넓어서 좋으나 두사람이 사용하기에는 너무 컸습니다.
장기 투숙, 취사등 하기에는 좋으나 단기간에 사용하기에는 시설이 너무 좋았습니다.
종업원들과의 대화가 잘 소통이 되지 않은 경우도 있었습니다.

Business

10/10

Exceptional

08 Dec 2019

Verified traveler

가성비 좋은 콘도형 숙소

비즈니스 출장이나 가족 단위 여행에 좋은 한국식 콘도형 호텔. 아침 조식을 제공하는 같은 건물의 다이닝 카페 음식도 매우 좋음. 건물내 편의점과 KFC 등이 있고 한국 식당이 모여 있는 쪽과는 차로 15분 거리.

Business

8/10

Excellent

25 Nov 2019

Verified traveler

部屋の広さは十分ですが、特にこれと言ったところはありません。全体的には普通でした。

Business Self

10/10

Exceptional

12 Nov 2019

Verified traveler

서호라는 호수를 호안끼엠으로 착각하고 예약한 호텔이여서 걱정했는데... 괜한 걱정이였습니다!
호텔시설도 아주 좋았고 프론트 진행도 빠르게 잘 처리되었고 객실 내부도 너무 만족스러웠습니다.
수영장도 있어서 3박4일 있는동안 계속 이용했네요
생각보다 주변에 마트도 몇 있고 로컬음식점도 몇 있어서 이용하는데 편했습니다
다만, 프론트 외의 직원분들과 영어로 소통이 조금 어려웠네요...

Leisure Partner

8/10

Excellent

10 Nov 2019

Verified traveler

非常に満足。ホテルを出て右に30秒程歩けばケンタッキーフライドチキンがあるところも最高です。

Business Self

10/10

Exceptional

08 Nov 2019

Verified traveler

良かったです。また利用すると思います。

Business Self

8/10

Excellent

20 Oct 2019

Verified traveler

快適な滞在でした

バスタブの排水ができなかった点のみ残念でした。

10/10

Exceptional

14 Oct 2019

SANGPIL

이번에도 좋았습니다.

첫 숙박 했을때의 느낌이 좋아서 지금까지 여러번 숙박했습니다. 모든 면에서 훌륭한 호텔입니다. 다음번에도 방문한다면 또 숙박할 예정입니다.

10/10

Exceptional

26 Sep 2019

Verified traveler

毎回利用しています

周辺に主だった店は無いので基本タクシーで移動になります。
ホテル自体はサービスも良く大変満足です。

10/10

Exceptional

23 Sep 2019

Y

いつも快適に過ごせています。

Business Self

8/10

Excellent

17 Sep 2019

Verified traveler

洗濯機やキッチンなどもあり、長く滞在するのに向いているなと感じました。また、部屋も広く、非常にすごしやすい環境でした。

Business Self

10/10

Exceptional

01 Sep 2019

Verified traveler

친절 조용 혼잡하지않고 주위에 카페,레스토랑이1분거리위치에 있어서 매우 편리하고 항공사 승무원들이 많이 숙박하네요!

Friends_and_family Partner

10/10

Exceptional

28 Aug 2019

LEE

台所、執務スペース、リビング、ベッドルームがあり、大変広く、出張ビジネスで滞在するには便利かつ快適。高速wifi無料なのも追加得点ですね。

コスパ最高です。

Business Self

10/10

Exceptional

13 Aug 2019

Verified traveler

하노이 처음 방문하는터라 어떤곳이 좋은지 잘 몰라 망설였는데 여기서 숙박을 선택했던게 너무나 잘 한것 같아요

Leisure Self

8/10

Excellent

01 Aug 2019

Verified traveler

過去に何回も利用しているホテルで.夕方19時頃にチェックアウトする事が毎回同じで.今回も最終日の朝に洗濯物をお願いした処.20時でないと洗濯物が帰ってこないと言われて困りました。(最近洗濯物を依頼している業者変更で出来なくなった事が理由らしい)　ホテルが時間までに何とかしてくれたことは感謝はしていますが.言い訳にしか聞こえなかったです。

Business Partner

10/10

Exceptional

30 Jul 2019

katsuyoshi

部屋は広くてきれいで気持ちよく過ごせます。
お勧めですよ。。。

8/10

Excellent

08 Jul 2019

Verified traveler

空間寬敞有客廳書桌有廚房洗衣機很棒

Business Friends