Name: Comfort Inn Val D'or
Address: 1665 3Ieme Av, Val D'or, J9P 1V9, CA

2/10

Poor

19 Jul 2026

Karine

Je n’ai pas aimer mon séjour car il y avait un problème avec l’air climatisé il fesait tellement froid qu’on n’a pas dormi et nous avons essayé d’appeler à la réception à plusieurs reprises et personne ne nous a repondu

Partner

8/10

Excellent

19 Jul 2026

Albert

Room and Hotel great!
Nice staff.
Parking area is desperately in need of a sweeping.
A few flowers outside would be nice.

Partner

6/10

Pleasant

15 Jul 2026

Brigitte

La location de ce resort est correcte, mais il y a une odeur désagréable qui persiste..cela semble venir des tapis….Je prendrais la catégorie offerte comme « de luxe » ou la plus haute classe !!! Bye-bye!

Family

2/10

Poor

10 Jul 2026

Norma

They wants to double charge me, even I was already charge in my card

Family

8/10

Excellent

10 Jul 2026

marlene

Cet hôtel a besoin de travaux, chambre vieille, mais le déjeuner excellent

Friends_and_family Family

2/10

Poor

06 Jul 2026

Martyn

The restroom the tefregirator the micro weve the phone all broken
It's not good it's very very teribie

8/10

Excellent

06 Jul 2026

Chantal

le déjeuner inclus était bien et pratique.

il y avait des rénovations, donc moins d'espace de stationnements.

aucun lit de bébé disponible, ce qui était problématique pour notre famille.

Family_with_children

4/10

Poor

28 Jun 2026

Marlene

Bathtub was clogged. No ice - said it was broken. Booked queen beds- gave us doubles. No creamers for coffee. Only had decaf in the room. TV was not user friendly.
Loud- ppl yelling in the halls at 6am calling the same name over and over.

Family_with_children

8/10

Excellent

04 Jun 2026

Nancy

It wasn’t 100% what I thought not like the other rooms they used to rent

Family_with_children

2/10

Poor

28 May 2026

Alain

L air climatisé ne fonctionne plus… un vrai sauna… travaux à partir de 6 am .. impossible de dormir !!

Business

6/10

Pleasant

08 May 2026

Darin

uncomfortable bed and very thin walls

Self

2/10

Poor

17 Apr 2026

Ashish

Snow all around the property.
Black ice
No salt
Sofas in lobby were dirty.
No water in the lobby
Business Center out of service
Room light not working.
Very very limited vegetarian options in breakfast.

6/10

Pleasant

26 Mar 2026

Claude

Found the heat control lacking. Cold nights with having to wear extra clothing layers.

Self

6/10

Pleasant

16 Mar 2026

Nancy

Pas de toilettes a l'entree et bain pas rincé

8/10

Excellent

04 Mar 2026

Francois

Generally was ok

8/10

Excellent

25 Feb 2026

Tanya

T

10/10

Exceptional

22 Feb 2026

Benjamin

Clean

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Caroline

It would need some renovations like changing carpets or think of putting in some flooring on the main floor rooms to keep the carpets dry in winter.

Business

10/10

Exceptional

06 Feb 2026

Benjamin

Clean

Friends_and_family Family

2/10

Poor

27 Dec 2025

Rosalie

👍

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

joy

Room was not cleaned completely. I requested towels to be changed they asked me to bring the dirty ones downs stairs, which I said I wasn’t going to do. Then I was told to get the towels downs at reception

Friends_and_family Friends

4/10

Poor

24 Nov 2025

BRIAN

bathtub spout dripped all night, TV was difficult to navigate with 2 different control units, wifi pass code would not activate, lack of snow removal made it difficult to enter room from parking lot, breakfast at 9am was almost all gone and what was left was cold,(eggs, home fry potatoes and ham slices, when outside wall unit for heater/cooler shuts off, ice cold air from outside rushes in as if no insulation or seals. We have no intention of returning to this facility

Leisure Partner

8/10

Excellent

13 Oct 2025

Anthony

Close to Pizzeria, Tim Hortons and Shell gas - perfect for road trip :) Nice breakfast; good variety of food. No elevator :(

Leisure Partner

8/10

Excellent

08 Oct 2025

Doug

The facilities were quite good. City construction made access difficult

Business

10/10

Exceptional

31 Aug 2025

Jacques

Très bien et satisfait

4/10

Poor

25 Aug 2025

Francine

Lumière du stationnement qui entre dans la chambre, air climatisé très bruyante. Je n’y retournerais pas et ne le recommanderais pas à mes amis, très dispendieux en comparaison d’autres hôtels à Val Dior qui sont un peu plus chers, mais plus récents!

Friends_and_family Family

4/10

Poor

13 Aug 2025

Kathy

Not satisfied

The air conditioner didn’t work, hardly slept and weren’t able to get a discount. Carpet was filthy and room had a bad odour

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

martin

Convenience

6/10

Pleasant

28 Jul 2025

Elvis Jerson

Back door did not have a latch/lock
Locked with a wooden piece. This was Not acceptable for a deluxe room.

4/10

Poor

21 Jul 2025

Louis-Daniel

Not going back

The breakfast was the highlight of my stay. The rest of it was bad. The room was smelly, the bed uncomfortable and the fridge didn't keep the food cold. Unfortunately the ice machine was out of order so plan b was out the door. Now I don't know if it was just luck of the draw but the clientele made me double check the locks on the door.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

hanitriniala

Thank you for the quality of the room and particularly the cleanliness!

Leisure Family_with_children

2/10

Poor

07 Jul 2025

Mark

There was a power outage on the night we were staying there, likely due to the construction on the building. We had been warned that there would be *no water* on the day of our check-out, but no warning about complete lack of power. Thus, there was no \"breakfast\" the next morning, and our fridge didn't work to keep my medication cold (not to mention the TV, lights, etc. etc.). We couldn't even charge our phones. There was no explanation and no refund. Extremely poor hotel experience, and virtually zero customer service.

Leisure Partner

10/10

Exceptional

22 Jun 2025

Tommy

Excellent service and fast. Great staff.

Leisure Self

2/10

Poor

20 Jun 2025

Pirouz

Rude, racist and not understanding at all. I don’t recommend it at all

Business_and_leisure Family

4/10

Poor

19 Jun 2025

Tony

Didn’t like the fact that we had no air conditioning during this stay. Liked that the manager when advised offered us a credit for our troubles.
Today we left for the day and upon returning, we found that our room had not been cleaned, no towels left for us etc… When I went to the front desk to complain, the young lady advised me that they had a lot of checkouts today and she probably never got around to it before she left work. Not my problem! So I asked will you leave a message for me to the manager. She asked what I wanted to say ???? I said how about we received no room services today for a start. They did end up giving us some clean towels for me to take to my room. Will never stay here again. T. W. Ontario

Leisure Family

10/10

Exceptional

17 Jun 2025

Melissa

Very nice place

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Josee

Nice

10/10

Exceptional

07 Jun 2025

Jimmy

Good times

8/10

Excellent

24 May 2025

Christopher

👍

Leisure Partner

4/10

Poor

23 May 2025

Danielle

Pas de télévision fonctionnelle

Leisure Family

10/10

Exceptional

16 May 2025

Kelly

Easy to find. Close to services. Comfortable rooms.

Leisure Self

6/10

Pleasant

16 May 2025

Helen

Ok

6/10

Pleasant

15 May 2025

Verified traveler

Noisy room, dirty windows, ac doesnt work, need new paint inside the bathroom

Business

4/10

Poor

02 May 2025

Diane

Not senior friendly.

Disappointed as a senior that the bathroom is not equip with handles to get in & out of shower. Racks broken in bathroom. Had to stay upstairs (no elevator). No rooms in main floor with two beds. I would have left if it wasn’t already paid for. Only bright moment is when a cleaning staff assisted with luggage in the stars

Friends_and_family Friends

8/10

Excellent

25 Apr 2025

mario

Walkable around town

Family

6/10

Pleasant

08 Apr 2025

Michael

Anno

Business_and_leisure Self

8/10

Excellent

03 Apr 2025

Brenda

I like the big space in the parking lot.

10/10

Exceptional

02 Apr 2025

Sheldon

All good

6/10

Pleasant

02 Apr 2025

Nancy

Fine

Family

10/10

Exceptional

30 Mar 2025

RICHARD

had to wait at reception a few times no one there
I was told that I would get a room with queen size bed
as i walk in our room there was 2 double beds and specified 2 queen was confirmed by an employee
and they told me I would get it done the next morning
did not materialize,

8/10

Excellent

29 Mar 2025

Amanda

Room is clean, check in was easy. Neighbour was loud.

Leisure Family

6/10

Pleasant

27 Mar 2025

Christian

Cold room

I was there for one night, my room was cold and the heat system took about an hour to be at a confortable level and also realy noisy. It's not normal after a long drive during a business trip to not find a confortable room when you arrived.

Business

10/10

Exceptional

22 Mar 2025

vincent john

Good area. Clean rooms. Bilingual staff.

Leisure Self

2/10

Poor

19 Mar 2025

Louis

J'avais loué la chambre car il acceptait les animaux mais j'ai un chat mais pour eux ce n'est pas un animal donc il nous ont dit de quitter les chambre nous avons été là juste 1 jours et demi mais vous vous nous avez facturer $1241.46 pour tout la semaine j'aimerais bien que vous nous retournerez notre argent car je trouve que c'est dû vole .Louis Lafreniere

Partner

8/10

Excellent

18 Mar 2025

Tommy

Good location

Leisure

10/10

Exceptional

26 Feb 2025

Wes

Like the fact that I can have a early breakfast.

Business Self

6/10

Pleasant

10 Feb 2025

Rolande

Propreté du tapis de chambre
Accueil froid à l’arrivée

6/10

Pleasant

09 Feb 2025

Steven

Two night stay

We were there for a hockey tournament. The room was not sound proof but fortunately most people were quiet later in the evening

Partner

10/10

Exceptional

27 Jan 2025

Carole

Verry good!

Friends_and_family Family

4/10

Poor

03 Jan 2025

Sarah

The room was cold, by the time worker recommended if we want to change the room.., I was already in the shower so I didn’t want to change the room

Leisure Family

8/10

Excellent

19 Nov 2024

Dorothée

They had enough options for breakfast

Business

6/10

Pleasant

09 Oct 2024

Francine

Needs major cleaning and renos.

Leisure Family

2/10

Poor

07 Oct 2024

Joyvin

Very bad experience with the staff

Business_and_leisure Family_with_children

6/10

Pleasant

20 Sep 2024

DENIS

We reserved 2 rooms that were to be paid separately and they said it would be done on checkout but they didn’t do it and had already processed the checkout the next morning.

Classic comfort in mn with paper thin walls that allow the sound threw the walls and not ver sound proof

Business

2/10

Poor

23 Jul 2024

Pierrette

Pas de commodité pour personne à mobilité réduite , pas d’ascenseur , obligé de monter au 2 étage avec beaucoup de difficulté, ,

Leisure Partner

6/10

Pleasant

14 Jul 2024

emile

Requires a lot of TLC

Leisure Partner

4/10

Poor

18 Jun 2024

Fraser

Dirty grass over grown floors were sticky!!!

Business Partner

8/10

Excellent

15 Jun 2024

Tommy

I like the tv’s

Leisure Partner

4/10

Poor

27 May 2024

Verified traveler

Did not get my own key

I was not giving my own room key. The receptionist opened the door for me. Which is very odd. There was also a bat left beside my bed.

Self

6/10

Pleasant

15 May 2024

Tommy

Fast taxi service.

Leisure Partner

6/10

Pleasant

01 May 2024

Barbara

Room 130 is clean but with no sliding exit door.
More like a corner of the hotel is the room.

I also booked a room with 2 queen beds and was confirmed
But it turns out that it only has 1 queen bed.
The receptionist said no more rooms.
I told him but I booked and got confirmed with 2 queen beds. So I decided to take it since I was told that there wasn’t any more rooms available.

Business_and_leisure Family_with_children

4/10

Poor

01 May 2024

Gilles

This hotel needs to be totally renovated. The location is perfect but the furniture way past its prime. Bathroom need a renovation as well as the reception.

Business

6/10

Pleasant

17 Apr 2024

Tommy

I liked how neat and cleaned the room was.

Leisure Self

8/10

Excellent

09 Apr 2024

Tommy

Neat and quiet.

Leisure Self

8/10

Excellent

22 Feb 2024

Bradley A.J.

Quiet, great staff, clean rooms, convenient ground floor patio door.

Business Pet

8/10

Excellent

21 Feb 2024

Kevin

Limited trailer parking

Leisure Self

8/10

Excellent

11 Dec 2023

Ms.

I've liked that my room was ready by 3pm and got the full respected service.

Leisure Self

8/10

Excellent

05 Nov 2023

François

beaucoup de déchet a l'extérieur,
beaucoup de déchet dans les corridors,
j'ai pas aimer me faire reveiller par le room service qui a cogné a la porte a 8h00 pour faire le ménage.
la chambre par contre était propre.

Leisure Friends

4/10

Poor

29 Aug 2023

Joanne

Needs some revamping. Carpets in room look old and not cleaned in a while. Hair dryer old. Not very private can hear people in adjacent t room coughing.

Business Self

4/10

Poor

05 Aug 2023

Monique

A l’arrivée on eu une chambre 2 lits queen comme on avait demandé. Cependant la tapisserie était décollée sur environ 28 pouces et on pouvait voir qu’en dessous il y avait des champignons. Le côté d’un des lits était sale p. On aurait dit qu’il y avait eu de la vomissure qui avait mal été nettoyée. Dans l’autre lit il y avait des cheveux. Nous avons demandé une autre chambre et on nous en a donné une autre avec des lits doubles car semble il il n’y en avait pas avec lits queen. Dans cette chambre le frigo faisait un bruit de silement assez derangeant. Coucher 3 personnes dans un lit double c’est assez difficile. Ma petite fille de 10 ans bouge beaucoup et comme le lit n’est pas large elle est tombée du lit en pleine face. Que dire du couvre plancher. Du tapis qui n’a pas l’air d’avoir été nettoye. Après une nuit nous étions decourages et il nous restait encore 2 nuits. Nous étions 4 mon mari qui a 81 ans moi 71 ans mon fils et ma petite fille. Nous sommes retournés à la réception pour leur dire notre insatisfaction. C’était une autre réceptionniste et nous a dit qu’elle trouverait une autre chambre cet nous a demandé de lui laisser le temps. Au prix que nous avons payé 850$ pour 3 nuits c’est excessivement cher pour ce que nous avons eus. Elle nous a trouvé une autre chambre du même côté que la première que nous avions eus. Mon fils et mon mari sont allés vérifier la chambre avec la dame et mon gils à tout de suite vu un très gros champignon dans un coin de plafond

6/10

Pleasant

14 Jul 2023

Elvis

Nice place and good breakfast

2/10

Poor

08 Jul 2023

Colleen

We had ants in our room on the side table and floor and I requested another room and I was told there was none available, I told them I am not sleeping in an ant infested room so the guy gave me a room with one bed and I had my son n nephew with me. It had a small sofa so that’s where my nephew slept.

Friends_and_family Family

2/10

Poor

05 Jul 2023

Debralee

I checked in and when I got to the room, it was not clean.

4/10

Poor

02 May 2023

Mustapha

Dirty toilet
No soap
Low service

Business

10/10

Exceptional

13 Apr 2023

Leeann

Comfortable and good price

Leisure Family

2/10

Poor

20 Mar 2023

Donna

Washroom lightbulb burnt, called front desk, no effort to change it, had no lights for 3 days in the washroom, used my own flashlight to see. Asked front desk if they can reactivate my key card, she told me she couldn’t, I said “I was able to use my key yesterday”. She says “it won’t work, that room is condemn” then I asked her “then why did you put me there”. She says “had no choice”. I won’t be staying there again.

Business Self

4/10

Poor

20 Feb 2023

Mark

Hotel needs work!

We had two rooms. One room the door card reader did not work and the front desk had to come and let us in every time we left the room! They would not give us another room. The second room had a clogged bathtub drain. This hotel needs work! Will not stay there again.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2022

Barbara

clean and quiet and comfy

Leisure Friends

2/10

Poor

17 Nov 2022

Verified traveler

Blood urine and poop

Was blood and urine on the toilet seat and bowl, I asked to change room and they said no we will have to wait in the lobby for the cleaner to clean it up. Had to ask for a different room again because I was not waiting around in the lobby late at night and tired. Finally they gave us an another room that the manager inspected personally, the toilet had poop stains and there was hair on the floor and bath/shower. Was not asking for another room and just went to bed.
Never going to this hotel again.
Not to mention the cards for the room keys never worked in neither room we got I had to ask the manager to unlock my room door everytime.

Partner

10/10

Exceptional

30 Oct 2022

John

Good

Business Self

4/10

Poor

07 Sep 2022

Verified traveler

Last option hotel

Broken chair, noisy bed, leaking shower, stained wall, humidity in the room.

Business

2/10

Poor

26 Jul 2022

Debbie

Not what I expect of reputable chain hotel

Huge disappointment.... The electronc card keys did not work at all. The only solution was for the front desk attendant to let us into our room each time we needed in our room....Though there were very few other cars in the lot there were apparently no other clean rooms available to move us to.
Then I find out 3 days after checking out that the $100 deposit for incidentals was actually processed as a transaction on my credit card. When I phone to ask about it I'm told it will be refunded in 5-10 days!!!!! No other hotel I've ever stayed in has processed the deposit when not required.

Partner

10/10

Exceptional

02 Jul 2022

Anik

Bathroom wasn’t so clean
Hair in the bath, on the floor and selling

Leisure Partner

6/10

Pleasant

21 May 2022

Verified traveler

OK

The carpet in the room was not cleaned. I noticed other peoples clothing tags on the floor when we checked in. Service was great when we checked out though

Friends_and_family Family

8/10

Excellent

20 May 2022

Raymond

The desk staff responded quickly and effectively to our needs and requests. Got us a ground-floor room for our daughter and her 6-month-old.
The young lady in the breakfast venue was outstanding. Elle était d'une gentillesse désarmante. We stayed two nights, May 17 and 18. Merci bcp.

10/10

Exceptional

14 May 2022

sheriane

Nice place to stay for a few nights. They offer a good breakfast. Staff is very helpful. Room was clean. Free parking too.

Business Self

10/10

Exceptional

11 Mar 2022

Mary Jane

Friendly service and quiet place to sleep.

Leisure Family

2/10

Poor

01 Jan 2022

Roch

Je n'ai pas pu être remboursé car on n'a pas pu y aller à cause de la covid.

Leisure Family

8/10

Excellent

09 Nov 2021

Luc

Just fine

Work related, the hotel was close by and very confortable.

Business

8/10

Excellent

23 Oct 2021

Miranda

I liked my stay. However, the beds are little too firm for my liking. I was a little annoyed with one of the employees who made a big fuss about an extra towel, but thanks to the lady who reassured me it was fine. Other than that, it was nice, quiet and conveniently located.

Business_and_leisure Family