Clarks Amer

India , Jaipur
JAIPUR, Post Box No222, Jawaharlal Nehru Marg
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50 reviews shown

6/10

Pleasant

01 Feb 2026

Robin

All hotel is good, but

8/10

Excellent

21 Jan 2026

Rupert A J

Older hotel, but still grand and authentic

Business Self

2/10

Poor

23 Dec 2025

sunil

This is NOT worthy of a 5* Hotel! It’s at best, a 3* caliber hotel, with lack of cleanliness/service, etc. We got the presidential suite separately for an event, and that, too, did not come close to the mark! There are multiple properties in Jaipur to pick from; would caution all against Clarks Amer!

2/10

Poor

16 Mar 2025

surbhi

Worst hospitality, have no understanding of front desk or even how to talk, forget talk in english.
worst of all times stay.

Leisure Family_with_children

2/10

Poor

28 Dec 2024

Sachin

Did not like the property and the services

10/10

Exceptional

08 Jul 2024

Abhinu

Very good

It was very pleasant and everything was as expected

Friends_and_family Family

6/10

Pleasant

11 Nov 2022

Kartik

Stay elsewhere

Was not clean, check-in was a nightmare, check out was a nightmare.. would not come again.

Friends_and_family Family

2/10

Poor

17 Mar 2021

Verified traveler

Very dirty place

Very dirty hotel ....my first visit to 5 star hotel .. I was surprised to see how dirty property..

Friends_and_family Family

2/10

Poor

15 Mar 2021

Rakesh

The rooms are substandard. It should not be rated 5 Star. It is misleading. The washrooms are equally disastrous. Very bad. They do not even have proper cutlery and serve in plastic plates and glasses.

Friends_and_family Family

6/10

Pleasant

28 Sep 2020

Anil

Not satisfactory

Bed condition is not good, doing much sound, bed hight is very low, tv of room 808 is not having essential entertainment channel & there is no tv guide of channels was available in the room. To many mosquitos in the room 808 and house keeping not leased bother to do hit spray, only provided good night rippler after to much follow up. Length of jet spray is short of commod. Water pressure in bath tub is very low in 808 room. Hotel provided call centre mobile numbers on website is pathetic, one is continuously switched off & another is no answer. No landline number of hotel is on website.

Partner

10/10

Exceptional

09 Feb 2020

Verified traveler

The club room on the 5th floor are nicer, try to ask for those. The breakfast had plenty of choices including an amazing dosa station. The staff are attentive and courteous. I would recommend staying here if you are in Jaipur.

Leisure Friends

2/10

Poor

31 Jan 2020

Verified traveler

Although classified as a. 4 or 5 star property, nothing at this property matches those standards, including service, ambience, facilities and rooms. I would not recommend this hotel to anyone looking for an experience of that standard. My experience was so terrible that I checked out mid trip and moved into another hotel.

Business_and_leisure Self

10/10

Exceptional

07 Apr 2019

Verified traveler

It was a good and comfortable stay . Aminities were good cooperative staff in room service round the clock menue all the items were not served .

Business_and_leisure Self

8/10

Excellent

24 Jan 2019

Verified traveler

Well located hotel. Efficient and professional front desk staff. Room maintenance needs improvement.

8/10

Excellent

28 Jul 2018

Pete

Good modern hotel

Modern well equipped hotel, with friendly and helpful staff.

2/10

Poor

08 Mar 2018

Bhupesh

Scammer

Didn't stay at clerk because i did not like was told i will get refund from hotels.com but when hotels.com contacted them they refused to refund my money.Please avoid it at all.

Family

4/10

Poor

03 Feb 2018

Vidya Sagar

Good for an emergency and medium budget

Several things upset us.
One was the the minibar was totally empty. Later I was told that they fill it only if we ask.
Another was that there was no single stitch of paper in the room that told us of the services or the in-room service menu or the phone numbers. I had to go down to ask for the menu.
The food that I ordered, soup, salad and ham sandwich were not befitting such a hotel.
Then most importantly, the windows were not sound proof and we were disturbed well beyond midnight by the music that was being played downstairs.
The buffet breakfast was very mediocre
The best part was that the people at the reception and others were most friendly and the location close to airport and town was convenient. Given that, I think that this has every chance of becoming a great hotel if they look into the negatives that I have mentioned.

4/10

Poor

16 Dec 2017

Gobinder

3 Star property at 5 Star price

The carpet was very dirty and there was a small cockroach in our toilet.
For 5 star the room was like 3 star.

Partner

10/10

Exceptional

26 Aug 2017

Maya

Nice

It's good ad comfortable to high fy people

10/10

Exceptional

24 Jan 2017

george

Mainly used for pompous weddings

Too expensive for the 3-star rooms, somewhat compensated by the spacious, well-manicured lawns and pool. The cafeteria is all-Indian cuisine, over-priced/spiced, and the other restaurant (Zoolocruise) is extremely expensive with no Western-style food.

The staff is extremely helpful and courteous. Don't try to walk anywhere outside the premises as you will be accosted immediately by extremely aggressive Tuk-Tuk drivers, as well as strong Outhouse-fragrances.

2/10

Poor

01 Jan 2017

Avoid - needs major renovations.

Terrible service. Untrained, unprofessional but polite staff.

6/10

Pleasant

02 Dec 2016

pradumna

the property is old and needs refurbishing toilets are in bad shape...they don't even bother to offer a complementary drop off to the airport which is at a distance of 1 km

Partner

4/10

Poor

29 Nov 2016

Subin

This is an OK place for the business traveller like me, who knows he's gonna just be getting back totally bushed at the end of a long tiring day and just crash out.

If there's any expectation from a standard of service or trappings of comfort for a relaxed stay, you're best advised to avoid this place by a mile.

A dump with a comfy bed at best. In summary, terribly mediocre breakfast buffet, pathetic amenities, awful service.

To be fair though, it's priced at a 40% discount to its contemporaries. So if you are willing to overlook shoddy service and poor F&B, you're good to book here.

- Subin Balakrishnan

10/10

Exceptional

27 Jan 2016

Verified traveler

Nice hotel

Great hotel and stay. Good and helpful staff. Food was costly though. However overall great experience. Worth visiting.

8/10

Excellent

01 Jan 2016

Manoj

Nice hotel close to airport and quiet

Nice hotel, roof top open terrace bar and restaurant, good breakfast options including Indian masala tea (which is often missing in 5 star hotels), 5 mins drive from airport, 2 mins drive from malviya nagar modern shopping area and Enterntainment Paradise. Bit far from old city but I didn't want to stay in noisy old city anyway.

10/10

Exceptional

05 Aug 2015

Raj Bhushan

excellent

4/10

Poor

01 Feb 2015

Ameet

Shockingly bad, not worth more than 2*

No hot water poor service and slack attitude. Lower rooms ancient. Was on the 6 th floor and they started moving furniture on the 8th floor restaurant from 2-3 am! In the morning there was no hot water in the shower. Ordered room service and was served shabbily and without a dinner plate! So are off bowls as they take 15 minutes to respond. Really sad as used to be a good hotel.

4/10

Poor

06 Oct 2014

Jagmeet

Facilities: Horrible; Value: Could be better; Service: Rude; Cleanliness: Clean;

Partner

10/10

Exceptional

21 Sep 2014

Verified traveler

Superb hotel owners and great staff.

The owners of this hotel are amazingly gracious. They love animals which is apparent throughout the hotel through prints and other art work. They also support local industries and have two very nice hotel shops. The rooms are spotless and comfortable.

4/10

Poor

03 Sep 2014

Verified traveler

Didn't enjoy it much..

Firstly, the hot water did not work and early in the morning when I had to leave for work I just felt terrible. I didn't pay so much for such a facility.

8/10

Excellent

24 Aug 2014

atul

Centrally located Hotel with good roof top pub

Comfortable room, though the property is old and needs uplift in aesthetics.Tablu roof top Bar & restraurant attracts local and good crowd from Jaipur. Food is good.
Recommended for people looking for value yet comfortable stay.

4/10

Poor

19 Aug 2014

Arijit

Can be excellent hotel but needs better staff.

Rooms are comfortable with hotel being located in a nice location. The welcome experience was nice but after that services was sub par. It takes hotel upto 30 to 45 minute to fix non working things and that to after multiple calls. The staff in the night shift is not properly trained and don't have any idea on customer service. From hotel of such repute this is not acceptable. They will not be able to help you out if you need anything at odd hours. Nor the staff in the night and early morning are in sync with what are things planned in the hotel. I as a customer told them an event is schedule and I want to take part in it. They were not be able to assist to make the arrangements and informed that as management is not there they will not be able to take the booking at that time and I would have to visit front desk when they are there to make decision. Moreover if you keep a message with the front desk to ask their manager to call when they are in, please dont expect such a call as calls are not returned nor commitment are fulfilled as it has happened to me.

I would like to say that I have seen other review similar to this but I thought it might have been a one time issue but I have to say now that I would have to agree with the bad review and they appear to be true.

10/10

Exceptional

19 Aug 2014

Kavita

Really a good hotel located in prime area of Jaipu

This hotel is extremely good....the whole staff from security guard to the manager takes good care of guest..the way they welcome u is really amazing...u feel special....they organised many activities like couple dance, games for children, candle light dinner, puppet show, free cookery classes by their chefs which we really enjoyed......buffet breakfast is really good....enjoyed two days stay in this hotel thoroughly...

2/10

Poor

11 Jun 2014

NMonga

Not recommended

Really poor service! The hotel staff is not hospitable and they took over 2 hours for check inn.
Facilities are very poor, pool was super dirty and the hotel reall needs a makeover in management and property!
I would not recommend this hotel at all!

2/10

Poor

09 Jun 2014

KK Choudhary

The hotel has not provided transfers as part of package committed by Hotels.com and they have charged 1300 for transfers, which is ridicules.

6/10

Pleasant

11 Mar 2014

themarshalls

We have stayed at other Clarks hotels in the past and had been satisfied with the quality, service, and other aspects of the hotels. However on this occasion we were disappointed to say the least. It does have one redeeming feature and that is its close proximity to the airport. There are other hotels nearby which can only be better than this one.

8/10

Excellent

28 Jan 2014

Rajeev Bhaskar

Still Has the Punch

Great Ambience, Comfortable Stay. Enjoyed the time at Clarks Amer.

4/10

Poor

21 Jan 2014

vivek

Shoddy maintenance

The hotel is very poorly maintained. Bathrooms leak, the phone handsets have old batteries which have leaked, nobody bothers changing them. The window grills have bird feathers stuck on them. Feels like you have checked into an ITDC hotel...for the price its a rip off. Never again, thank you.

4/10

Poor

28 Nov 2013

Ashok

So so

6/10

Pleasant

27 Aug 2013

Ayush

Nice Hotel but not upto the standards!

A luxary hotel with a good interior in main lobby, but after that the rooms and the lobby are good but not upto the quality of a 4-5 star hotel . So for me it was a 3.5 star hotel.(main reason the interiors of the rooms)

8/10

Excellent

14 Aug 2013

Verified traveler

Good hotel with nice services and food

Family

6/10

Pleasant

08 Aug 2013

Verified traveler

Jaipur Visit July 2013

overall it is fine , however the breakfast was not good , Hotel need some upgrade in infrastructure and WIFI should be made free

Family

8/10

Excellent

21 Jul 2013

Verified traveler

Good experience

The entrance is good, It's neat and clean. the location is also good.

10/10

Exceptional

26 Apr 2013

Verified traveler

Beautiful hotel with large room

Hotel is very clean and beautiful room. food served in hotel restaurants is very tasty. will stay hotel again once i will be in India.

10/10

Exceptional

26 Apr 2013

Verified traveler

Pleasure to stay in Clarks Amer

it was more then a pleasure to stay in your hotel and our india visit was indeed very succesfull. Clarks amer was a very nice hotel and i am sure future future guest will also enjoy their stay.

2/10

Poor

07 Feb 2013

Srinivas

Better service is required

Service part is very disappointing. The Management does not have any control over staff, no coordination between workers. Even they do not provide toileteries even after requests as if they provide us from their own pocket. May be these items pocketed by them. For my entire stay 5 days, they provided me 2 tooth brush, 3 soaps, etc, that too after request. No news paper one day even after the lapse was brought to the notice of Manager & reception lady. I feel the administration totally recognized my grivences, unfortunately my booking was for 5 days I became slave, fortunately my sixth day was very pleasant, since I shifted to neighboring hotel.
Will the hotel management wii wake up now.
Srinivas

10/10

Exceptional

05 Jan 2013

Verified traveler

keep it up

good experience,would like to stay again in future.Breakfast needs to have little more variety n faster service.

4/10

Poor

04 Jan 2013

Ashvani

Jaipur trip 2012

Checking in took about 30 minutes - not acceptable.
Overall upkeep of the hotel did not match the star rating - very disappointing.
Other staff were very helpful - very kind - thanks for all their support.

6/10

Pleasant

09 Dec 2012

Raju

Neat and functional hotel close to airport

Fairly clean and functional type of a place. Staff is quite warm and friendly. Gym and pool are pretty good though did not use the pool. Restaurant was good but a little pricey and could cost almost a grand for a decent meal for 1 person. Hotel has nice open green grounds where one can walk / exercise in fresh air. Room was fairly clean and housekeeping is decent. Air Conditioning in the room was a little noisy and not very effective and could be an issue in warmer seasons. I had to use the fan to keep the room from getting stuffy. Washroom was decent and clean. Hot water availability was an issue though I started getting some once I complained to the reception.

Overall a resonable place for a short stay especially if you would like to be close to the airport or have some business / work in and around the hotel location. But I would explore perhaps a newer hotel next time to have a comaprison.

8/10

Excellent

26 Nov 2012

Vinod

Lunch priorities

There was an issue faced by me for lunch on the 22nd. November instant at Durbar hall. The cost that was incurred by me for having eaten a nan, dhal and salad would well have been the same if I was permitted to have the buffet (with a better variety) which all guests are entitled to. I was told that due to a conference session in progress, any moment the delegates may come and therefore the buffet will be their prerogative. None of the deleagtes came so long as I was there. Perhaps in future with some other guest more diligence could be applied.