Name: Riad Les Hibiscus
Address: Derb Dabachi, Rue Ben Aissa, 17, Marrakech, 17000, MA

2/10

Poor

13 Jun 2021

Verified traveler

It was a total scam. We were changed by orbitz to book this hotel and when we went there to check in, the hotel was closed and poeple there told us that the hotel was shut down for a year.
I contacted Orbitz but they did not refund us the money we paid for a hotel that we did not stay in. It's such a desepointment :(

Leisure Family

10/10

Exceptional

04 Jan 2020

Simon

Right in the old town medina hustle and bustle

Really close to the night market and souks but still quite quiet.
We really enjoyed the hustle and bustle but it is close enought to walk to new city too.

Friends_and_family Family

10/10

Exceptional

21 Oct 2019

Verified traveler

A very good location. You step right out into the heart of the Medina. Easy to find in the maze of the Medina.
Nice building, nice room, and very good atention to every detail.

Leisure Partner

6/10

Pleasant

03 May 2019

Verified traveler

Trip was a treat for my partners 40th bday.i have emailed hotel 2 weeks prior to ask about flowwr petals on bed ect but never got reply.Hotel was located 50m walk from Medina chaos but surprisingly quiet.Staff was friendly but only one pweson was speaking English and not awlways available.Breakfast really poor, couple of pancakes, jam,honey,coffee and orange juice.Asked for some eggs one morning and one egg provided.Room pretty basic,no coffee facilities,no water,no TV ,couple of shelves and few coat hangees.Pool freezing cold,no chance for a dip even in the hottest day.Birds flying inside the hotel lobby/breakfast area from 4am so very,very noisy,had to buy earplugs to have a good night sleep. Over all,regretting booking it as it was very expensive for what you get.

Leisure Partner

10/10

Exceptional

15 Mar 2019

olga

Tranquil Riad in the middle of the crazy suk

We had wonderful time at Riad Les Hibiscus, where we stayed for 2 night. After walking through the square and the suk in the way to our Riad (the closest car access is to the square which is about 5 min walk), we were overwhelmed by the amount of people, stores, noise. Arriving to this road located at the end of a narrow alley was welcomed relieve. As soon as the outer doors were closed, we were enveloped with tranquility and hospitality of this place.
What we loved about this Riad:
* the location - very close to the main square
* warm hospitality upon arrival with mint tea and cookies, and a calming voice of the host welcoming us to Marrakech and the Riad
* good home cooked dinner - lemon/chicken tagine dinner that we had dinner n the 2nd night at the Riad which we could smell way in advance as the cook prepared it. (They don’t serve alcohol but you may bring your own.)
* abundant breakfast on both the mornings served by the pool
* lovely calming decor in white/light green colors that made the place look and feel like we’ve arrived home - with unique pieces of local art
* beautiful rooftop terrace that is so high it enables to see the city roofs and the beautiful sunsets
We appreciated feeling welcomed, safe and secure in this Riad.
Thank you for having us! We’ll recommend this place to our friends and family!

Family

10/10

Exceptional

13 Mar 2019

Verified traveler

Since it was market day in Medina, the taxi couldn't bring us to the the Riad, and after calling them, someone from the Riad have been so nice to come and fetch us, and walk us to the place. The service is superb, the staff very helpful with everything. Couldn't ask for more.

Partner

10/10

Exceptional

08 Dec 2018

Verified traveler

The location is amazing! Very short walk to the main square (Jema El Fena)- this is where you find all the cafes and restaurants. The Riad is super peaceful from the hustle and bustle of the market areas. The staff are super friendly and they would ensure the rooms are spotless everyday.

10/10

Exceptional

18 Jun 2018

Mingson

Wonderful riad

Right in the middle of the souks, but since its tucked inside a back alley, its very quiet. The riad is clean, comfy and beautifully decorated. It has a small pool in the courtyard, didnt use it but saw people dipped in it.

Had no problem looking for it with google map. Alrhough its at the very end of an alley, its perfectly safe even going back there at night. Just don’t trust the kids telling you is close or theres nothing in there (They wanna get tips for bringing you somwhere else)

10/10

Exceptional

26 Feb 2018

Verified traveler

Quiet hotel In the heart of the medina

The hotel is a oasis of calm in the middle if the medina.
Nice and helpful staff.
Good breakfast.

10/10

Exceptional

24 Feb 2018

aa

Very nice stay, lovely host

We had a lovely stay at Riad Les Hibiscus. Our host was attentive, polite, courteous.
The room was clean and comfortable and the service very good.

8/10

Excellent

05 Jul 2016

Geoff

Nice room stay in small complex

The B & B presents well in a location close to the market square.
It is impossible to find without calling the manager as we did from Cafe de France. Taxis cant take you very close due to the market and the entrance is at the end of a small lane. Include breakfast is simple but nice around the little pool.

10/10

Exceptional

21 May 2016

MRS M

Wonderful option at the Medina

Nicest staff ever! Made us feel like Royals! :)

Partner

10/10

Exceptional

19 May 2016

Kimmie

Beautiful riad

This riad was stunning. From the outside you wouldn't expect much but as soon as you enter you can see the beautiful structures. This riad is a proper riad because it has a fountain and garden in the centre. There are two little birds that fly around that make you feel like your in a small oasis. The staff were very friendly and welcoming. The lady didn't speak English but we were able to communicate with my broken French. The rooms are large and comfortable. The shower is enormous! They towels are soft. The breakfast was delicious and served hot (coffee is below average so I recommend going with English tea if you need caffeine in the morning). The alley can be a bit sketchy at night time so I recommend walking with someone as its not very well lit. I would definitely stay there again.

10/10

Exceptional

21 Apr 2016

Malik

Bliss in the midst of the hustle and bustle

Its a little difficult to find but when you do, its totally worth it! 5 min walk to the main Jema El Fanaa square but you wouldnt think it when inside. Totally calm and quiet with that moroccan feel to it, its exactly what youd want.
I stayed with my 2 sisters and mum and dad for a week. Very well kept rooms, beautiful bathrooms all uniquely designed and has the mod cons youd want. We had both the ground floor rooms near the little pool and kitchen, in the mornings the little birds are real loud but can think of worse things to wake up to.
Lacan, Kareema and Zezu, the on duty concierges if youd like are really helpful and nothings too much.
Id recommend ringing them before you travel especially if you arrive later than 1pm, to arrange a pick up to save so much hassle with local services. You cannot take cars into the square after that time so will need to walk through it to get to the riad.

Compared to other id seen for the time we went, this was amazing value especially with the light breakfast included. It has a rooftop and 2 suites here so is still a small place. Marrakesh is really cheap and local food places to the riad are highly recommended! Especially the cake shop as you come out and turn left and the spit roast chicken shop. Beyond moorish!

We will be coming back for sure.. Best choice for location and peace.

10/10

Exceptional

19 Mar 2016

Rosie

Idyllic escape in the heart of the Medina

The riad is even more beautiful than it looks in the pictures, and the central courtyard is a great place to have breakfast or sit and read. The rooms are also lovely, scrupulously clean and have all the amenities you could need - ours was quite dark but I believe this is a common feature of riads, designed to keep them cool in summer.

Breakfast was delicious - we had a selection of different moroccan pancakes and breads with jam, honey and butter as well as tea, coffee and lovely fresh orange juice.

It was an excellent location, only a few minutes from the action of the souks and the main square, but lovely and peaceful. Plenty of lovely restaurants are nearby - we'd recommend Nomad for a slightly fancier evening and Cafe Kessabine for more traditional (and cheaper) food.

The staff were all extremely kind and helpful, and made breakfast for us a little early one day when we were heading out of Marrakech for the day.

10/10

Exceptional

08 Mar 2016

Verified traveler

The man who greeted us at Riad Les Hibiscus was wonderful; he was welcoming without being overbearing. He also arranged a trust-worthy ride to the airport for us at a very early time, which was very appreciated. The room was very large and with all the comforts of home. A large group of young travelers stayed in the Riad the first night we were there, and the solid structure and window shutters made it easy to close out the noise from the center garden. The showers were hot, the rooms and public spaces were very clean and the decor was modern with Moroccan charm. I had read other reviewers of this riad complain about the internet connection. They are right in that we could not use the internet in our rooms, but who wants to stay on the internet in your room in a place like Morocco? The internet worked fine for us in the public center garden. I would stay here again in a heartbeat.

Partner

8/10

Excellent

04 Jan 2016

John

Great location near the Djema el-Fna

Overall, this was a great place for us to stay, and we loved the interior courtyard with dip pool and spent a lot of time relaxing here. We stayed 2 nights with family of 5 in 2 rooms, which were small compared to other riads we had stayed at but manageable. However, we observed that several of the other rooms in the riad were quite large with sitting areas and larger spaces. There was an in-room safe, which was a bonus, but no refrigerator. Continental breakfast was typical Moroccan style and the eggs on the first day was a treat. Wifi did not work in our rooms, so we had to go to the courtyard (not necessarily a bad thing)-- the Wifi is the one upgrade I would recommend for this riad.

Family

10/10

Exceptional

11 Nov 2015

Robin

Quiet peaceful hotel. Near square

Peaceful hotel. Bring a detailed map to help you find it but after that you're good to go.
Look out for the pharmacy sign at the corner, that's where you turn into the alleyway and it's at the end.
The longer you stay the more you relax

8/10

Excellent

13 Sep 2015

Verified traveler

Serene and beautiful

From the alley, it doesn't look good. But open the door and you'll find a beautiful and serene setting with a beautiful tiny pool to cool down. The courtyard is also where the breakfast is served, which is ok but not the best we've had in Morocco and a little plain. Location is amazing and rooms are comfortable.

Lots of couples here. Very quiet and you can hear a lot since all the rooms are on the courtyard. Don't come here if you plan on partying!

Family

8/10

Excellent

09 Sep 2015

Verified traveler

Nice and tranquil but close to the action

Lovely tranquil riad close to the main square.

Partner

10/10

Exceptional

02 Sep 2015

JIMMY

Fab stay fab holiday

We travelled with our children aged 24 and 19. They loved the Riad as much as we did. The place looked authentic, it was clean, well decorated, the staff were very polite and helpful. The Riad was in an excellent location within the Medina - we had organised to be collected which was helpful and stress free. We would highly recommend it -tastefully decorated and beds were so comfy. The only thing that it lacked for us was a mini fridge and the breakfast could have fresh fruit included but neither of these should be viewed as a criticism but a recommendation. The Riad experience was def worth it and a beautiful, tranquil place.

Family

10/10

Exceptional

31 Aug 2015

Krystel

Magical space in Marrakesh

I came to Marrakesh on vacation with my boyfriend. It was extremely difficult to find our riad and at night, the alley can be scary to navigate. However, once you are inside, it is truly magical. The owners are kind and courteous. The common space is relaxing, and a serene getaway from the main market. The rooftop is absolutely gorgeous. And our room was clean, and and spacious. I highly recommend this place for it's wi-fi, good breakfast, nice staff, AC, and authentic Moroccan architecture.

Partner

10/10

Exceptional

02 May 2014

Verified traveler

Very nice riad

Very clean and well designed riad. Close to the square but still secluded from the crowds. Great place to stay I highly recommend it.

10/10

Exceptional

08 Jan 2013

Verified traveler

Great location, a quiet haven close to the action

Great, quiet place to stay, very close to souks
Very peaceful the staff were great, fresh breakfast of bread/cakes with jam and cheese and beautiful freshly squeezed orange juice
If booking via Expedia in pounds be wary that because you have to pay cash at the hotel they base their rates in euros and it they charge at the exchange rate they have at the time - not when you booked. We were charged an extra £5 than when we booked.
Difficult to find - maps of the area are very hard to follow when you first arrive and walking around for about 20 minutes we had to give in to one of the dozens of the local people offering to show us the way (at a price)

Partner

8/10

Excellent

01 Aug 2012

Emma

Lost to main square

Very good riad, close to the main square and the souk. Hotel was very clean, only criticism was that the room was quite small. We only stayed one night so this was not a problem, however if staying with large suitcases this may more of an issue, however I would not not stay here because of this. Very welcoming staff, someone if available 24 hours a day. You will not be give a key to the front door, however you can knock on the door at any time and someone will answer quickly. The riad is a peaceful retreat from the busy pace in the square. Breakfast was very good.

10/10

Exceptional

22 Mar 2012

Verified traveler

Money for value!

I enjoyed my stay there very much. It was my birthday; they even upgraded me to a bigger room at the top of the roof. Night view from the roof is gorgeous!

8/10

Excellent

30 Nov 2011

Verified traveler

Riad les Hibiscus - Great Location

Riad les Hibiscus was a very nice, safe, and clean place to stay. The staff was friendly and helpful. The decoration was simple but in excellent taste and pleasing to the eye. The proximity to all the major sites is the advantage of staying at this Riad. Once you arrive there you will only need your own two feet to get around. I would probably stay here again. However, please keep in mind that this Riad requires payment in cash in Dirhams which we were not expecting. We had to return to the ATM to withdraw additional money. Another consideration - and to be expected given its location - is that you have to park outside of the old Medina and walk to your destination. You will need to ask people along the way for directions to the Riad. It's at the end of a little side street that is dark at night but appears to be safe.

10/10

Exceptional

11 Nov 2011

Verified traveler

Calm amongst the chaos

Perfect location, literally 2 minutes from djama el fna. Absolute calm and peace to get away from the madness when you choose. Stayed for 3 nights and loved it. Very glad we took other travellers' advice and prebooked a pickup from the airport - if you have never been before, you would never find it! Room was very comfortable and the riad experience very traditional. Only negative was the lack of a door to the bathroom (just a curtain) - ie NO privacy! Other than that, would definitely recommend it, and would stay here again. Loved it.

10/10

Exceptional

27 Sep 2011

Tanja

Magnificently Restored Riad

Beautiful, fantastically well stored riad close to the Djemaa el fna. Very calm, quiet riad with a beautiful central courtyard. We would definately recommend this hotel. The staff could have been more professionally dressed!

Partner

10/10

Exceptional

16 Jul 2011

Paul

Fantastic Riad, Fantastic Location

Cannot recommend Riad Les Hibiscus enough. From arrival, with complimentary mint tea, until departure, the manager Yasin was an exceptional host, catering to our every need immediately. Even with a/c malfunction, he put us up in a rival (more expensive but not greater spec) riad overnight, transporting luggage for us. His advice for our stay regarding haggling, dealing with locals, best money exchange places, useful phrases, etc was invaluable. The riad was very comfortable, beautiful decor, very quiet, pool was small but perfect for cooling off, good roof terrace (not so great a view). Location was exceptional-less than 5 min walk to Jemaa al Fna square-and while located at end of narrow (potentially scary!) side street never left us feeling vulnerable. To find riad from square, pass Cafe de France on right, up to large \"alley\" which bears to right (Derb Dabachi-no street sign visible) flanked by small stalls/shops. About 100 yards on right is road sign Derb Sidi Ben Aissa very visible. Riad at very end on right. Don't get conned into accepting directions like us because you can't fail to find it. Would definitely return.

Partner

10/10

Exceptional

29 Jan 2011

Hollie

Friendly Service, Fantastic Location and Very Luxiourous at a Reasonable Price.

Stayed in Riad Les Hibiscus in Jan 2011, it is situated right off the main square so the location was fantastic and also very conveniently located for all of the main sights (though found it quite difficult to find as it is down a side ally off a shopping street, however gave a local a few dirhams and they showed us where it was) We received a very warm welcome offering us mint tea or whatever drink we fancied. The Riad was very peaceful despite its central location and the room was lovely, lovely Moroccan decor and very clean. There was a spacious roof top terrace with tables and sun loungers. The breakfast was delicious and set us up for the day. The staff at the Riad were really friendly and extremely helpful. The Riad didn't accept cards so had to pay in cash, but this was not a problem as there are loads of banks/cash machines close by. All in all I cannot fault this hotel in any way, it was a beautiful peaceful haven in the center of all of the hustle and bustle of the souks outside.

Partner

10/10

Exceptional

05 May 2010

Adrian

Just perfect

Very warm welcome with mint tea and Moroccan biscuits. Our room, a junior suite (Orchidee), was just perfect, very big and beautifully decorated. This hotel is wonderfully located near the main shopping streets of the medina and Jemaa Fna square. The riad was extremely well maintained, our room was immaculately cleaned twice daily. There were plenty of power outlets for computers, in our room. The restaurant was very pleasant and intimate, and in fact we had our best Moroccan meals in this restaurant which was also reasonably priced. The hammam also is small but romantic. The only drawback I could determine was the fact that they did not take credit cards and I was sent out to a cash machine to pay for my stay (but they promise they will accept credit cards soon). Inchallah !

Partner

10/10

Exceptional

13 Apr 2010

Barbara

Excellent !

Superb Riad with nice location, very helpful staff. The Riad Hibiscus is a beautiful oasis and a heaven of calm only one minute from the hustle and bustle of the souks.Very keep and welcoming. I will recommend to my friends.

10/10

Exceptional

31 Mar 2010

David

What a magical place !

My wife and I stayed at Riad les Hibiscus in March for one week. This lovely riad-hotel is indeed a gem but the best thing about our stay were the Riad les Hibiscus staff. They were absolutely fantastic, friendly and helpful ! We had a suite on the roof terrace. The room was perfectly clean, the breakfast was very tasty and plentiful, the food was great and it had a small pool in the patio. The Riad is beautiful ! Nice spa. WONDERFUL LOCATION ! No Internet access from my room (but not much of a problem, since there was wi-fi in the lounge area near the pool). I would go back in a second !

Partner

10/10

Exceptional

04 Oct 2021

Nicolas

Accueil très chaleureux, personnel au top. Les chambres étaient propres et spacieuses. Terrasse magnifique.
Attention pas de parking le plus proche se situe à 10 minutes à pied. Je recommande fortement !

Leisure Partner

10/10

Exceptional

02 Nov 2019

Verified traveler

Schoon, mooie ruim kamers met groot bed. Prima douche, iedere dag alles schoon. Vriendelijk personeel, goed ontbijt. Gezellige sfeer. Makkelijk te vinden in Medina.

Leisure Partner

10/10

Exceptional

20 Aug 2019

Verified traveler

Personnel très accueillant, serviable et discret.
Chambre de grande taille
Piscine très agréable très rafraîchissante compte tenu du climat de Marrakech au mois d'août
Petit déjeuner le matin au bord de la piscine avec le chant des oiseaux

Leisure Family_with_children

8/10

Excellent

17 Mar 2019

Cynthia

El rías muy bien, pero tuvimos un problema con las reservas el día que llegamos. Sin embargo,al final nos dieron las habitaciones que habíamos reservado. Por lo demás , los servicios super buenos y el desayuno muy bueno y contundente.

Leisure Friends

10/10

Exceptional

09 Mar 2019

Verified traveler

Riad très calme tout en étant à 5 minutes de la place jemaa el fna.
Riad très bien tenu avec une équipe serviable,souriante et sympa....lahcen et azdine plus particulièrement mais aussi karima et malika.
Rien à redire

Leisure Family

10/10

Exceptional

08 Mar 2019

Verified traveler

Très bien situé . Proche de la place Jemaa El Fna
Petits déjeuners variés tous les matins. Personnel sympathique et attentionné

Leisure Partner

8/10

Excellent

18 Feb 2019

Verified traveler

Struttura molto carina e posta in posizione veramente strategica, a due passi dal centro

Leisure Partner

8/10

Excellent

25 Dec 2018

Verified traveler

Perfekte Lage, zentral aber ruhig gelegen.
Sauberes Zimmer, kontinentales Frühstück

10/10

Exceptional

09 Apr 2018

valerie

Hébergement de qualité à la hauteur de nos attentes. L'emplacement est idéal, au fond d'une impasse calme (à l'abri du bruits des mobylettes) et proche de tout (sites touristiques, restaurants, souks, et taxis). Le personnel est adorable, discret et à votre entière disposition (très très serviable). Notre chambre était spacieuse, très bien décorée, bien entretenue et propre. Les repas proposés sont très bons, copieux et très abordables. Les petits déjeuners sont variés, crêpes minutes, croissants, pâtisseries, délicieux jus d'oranges pressées... Si j'avais une petite amélioration à proposer ce serait un meilleur entretien de la terrasse du toit qui mériterait d’être... mieux exploitée. Elle est un peu laissée à l'abandon. Mais je recommande vivement ce Riad.

6/10

Pleasant

28 Feb 2018

Marc

Bof ...

Notre transfert de l'aéroport à l'hotel a été zappé ainsi que la collation que nous avions commandée( un geste commercial a été fait en nous offrant le transfert de retour), nous avons passé la première nuit dans le riad d'a côté ( surbooking?) en même temps nous serions bien restés dans le premier, le hammam indiqué est un placard à balais qui sert de remise et n'est pas en fonctionnement, le tissus des chaises et fauteuils du lobby est sale ( très sale), il faut attendre pour prendre son petit déjeuner car il n'y a pas assez de tables et de chaises, impossible ou difficile de prendre son petit déjeuner à plus de personnes à la même table , les chambres sont petites , il manque une table pour écrire. dommage le Riad est coquet, proche de Jama efna , le personnel aimable, il ne manque pas grand chose pour en faire une belle expérience mais ce qui manque est indispensable

10/10

Exceptional

18 Feb 2018

Carla

C est du dépaysement total....de très beaux souks...Des gens acceuilant et chaleureux!!!! De très beaux palais à voir

Partner

8/10

Excellent

05 Feb 2018

Verified traveler

Super séjour

Super séjour, Riad très calme, facile d'accès.
Personnel merveilleux (accueillant, souriant, super serviable)!
Très bons petits-déjeuners!
Ménage des chambres fait tous les jours.

8/10

Excellent

04 Feb 2018

Verified traveler

Wir waren im Jänner 2018 für 4 Tage in Marrakesch. Das Hotel liegt sehr zentral in der Medina. Daher würde ich empfehlen, mit dem Hotel einen Transfer vom Flughafen zu vereinbaren - erleichtert die Anreise durch den Souk ungemein und hat in unserem Fall reibungslos funktioniert.
Unser Zimmer war zwar sehr klein aber für die Dauer des Aufenthaltes und den Preis absolut passend. Man sollte allerdings nur als Paar oder sehr gute Freunde diese Art von Zimmer buchen da man eben auf kleinstem Raum wohnt. Das Zimmer wurde jeden Tag gereinigt und war auch sehr sauber. Ruhige Lage.
Das Service war sehr bemüht und nett. Frühstück war auch total in Ordnung. Man darf halt kein Hotelfrühstück erwarten. Baguette, Butter, Marmelade, Honig, Crepes, Streichkäse, Kaffee oder Tee. Aber alles geschmacklich recht gut.
Ich würde wieder dieses Riad buchen.

4/10

Poor

02 Feb 2018

nath

Très décue malgré la propreté et le calme du ryad

Très décue par la chambre : j'avais réservé une chambre supérieure avec un grand lit double, elle n'en avait rien de \"supérieure\" et nous avons dormi mon mari et moi dans 2 petits lits ... Très moyen pour un
w end en amoureux. Je l'ai signalé au jeune homme de l'accueil qui m'a confirmé que c'était bien la chambre qui m'avait été attribuée.
Pas de fenêtre dans la chambre pour faire rentrer la lumière du jour, et une lumière plus que tamisée !! Une impression d être dans la pénombre même en plein jour ! Obligée de me maquiller dans le couloir le matin ou d'ouvrir la porte de ma chambre pour avoir un semblant de lumière et de me mettre sur le seuil de la porte ! La chambre donnant sur le hall d'entrée, bonjour la discretion !
Le ryad est vendu avec un prestation spa, il ne fonctionnait pas !
Les propriétaires étaient absents, nous avons eu comme interlocuteur uniquement le jeune homme qui semblait tenir le ryad à lui seul. Il était présent du matin au soir et même en pleine nuit !
Point positif quand même : le petit déj est très correct et bien copieux.

10/10

Exceptional

13 Sep 2017

Nuria

Magnifico Riad

Hotel precioso, muy céntrico. Como cualquier Riad, silencioso a pesar de estar en medio del bullicio. Muy limpio Y personal súper amable. Un 10!!! El desayuno es siempre el mismo (zumo natural de naranja + café o te + pan con mermelada, mantequilla etc + tortitas)

10/10

Exceptional

21 Feb 2017

christophe

Riad très sympa, en plein cœur des souks

Un très beau Riad, au milieu des souks, avec belle terrasse, solarium, hammam etc. Bon petit déjeuner copieux. Dommage la piscine n'est pas chauffée l'hiver. Néanmoins je recommande absolument.