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Mercure Bogota BH Retiro

Bogota · Colombia

Calle 80 10 11View location

9.0/10Excellent354 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition8.8/108.8
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Bogota BH Retiro

The hotel is a five-minute walk away from exclusive shopping malls and is very close to the T Zone, one of the city's most exclusive entertainment areas where you will find top restaurants, bars and nightclubs.

The hotel's 53 rooms are equipped with minibar and LCD TV with cable channels, high-quality bed linen and tea and coffee making facilities. The hotel boasts a fitness center, sauna, meeting rooms, laundry service, 24-hour reception and car park

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With a stay at Mercure bh Retiro in Bogotá (Zona Rosa), you'll be a 2-minute drive from Andino Shopping Center and 5 minutes from 93 Park. This hotel is 3.3 mi (5.3 km) from Movistar Arena and 3.6 mi (5.8 km) from Estadio Nemesio Camacho.

Make yourself at home in one of the 53 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately COP 40000 for adults and COP 40000 for children
    • Airport shuttle fee: COP 91000 per vehicle (maximum occupancy 4)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

El Retiro Shopping Centre 0.3 km / 0.2 mi
Atlantis Plaza Shopping Mall 0.3 km / 0.2 mi
Andino Shopping Center 0.4 km / 0.3 mi
Zona T Bogotá 0.6 km / 0.4 mi
Gimnasio Moderno 0.6 km / 0.4 mi
Unilago Shopping Centre 0.7 km / 0.4 mi
Clínica del Country 0.9 km / 0.5 mi
Embassy of Switzerland 0.9 km / 0.5 mi
Avenida Chile Shopping Center 1.1 km / 0.7 mi
Virrey Park 1.3 km / 0.8 mi
Colombia Stock Exchange 1.4 km / 0.9 mi
Embassy of France 1.5 km / 0.9 mi
Embassy of Spain 1.6 km / 1 mi
93 Park 1.7 km / 1 mi
Del Chico Park 1.7 km / 1.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2007
  • Total number of rooms: 53
  • Number of floors (main building): 8
  • Single rooms: 49
  • Double rooms: 4
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 42 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Airport Shuttle
  • Room serviceExtra charge
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Bar
  • Restaurant
  • Non-smoking area
  • Conference room
  • Meeting room
  • Secretarial service
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • TV lounge
  • Sauna
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BEDDBL.1B

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    DOUBLE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 24 m²DBL.QN-1
    DOUBLE QUEEN SIZE BEDPhoto unavailable3 photos

    Mercure Bogota BH Retiro

    DOUBLE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Room amenities

    • Central heating
    • Desk
    • Alarm clock
    • Wheelchair-accessible
    • Carpeted floors
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-2

    Photos are not available for this room type.

    Mercure Bogota BH Retiro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 24 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    Mercure Bogota BH Retiro

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Carpeted floors
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Bogota BH Retiro

9.0
Excellent
354 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
14 Jun 2026
Emilio
10/10 excelente servicio y personal muy atento. Adicional, el hotel tiene muy buena ubicación.
Self
10/10
Exceptional
09 Jun 2026
Arturo
excellent
Partner
10/10
Exceptional
09 Jun 2026
Steven
Great place to stay if you want to be in the trendy part of town. The best restaurants and nightclubs are walking distance. Very safe neighborhood. I wish they had a hook for my hat.
Self
10/10
Exceptional
08 Jun 2026
Oscar F.
Excelente ubicación, hotel en muy buenas condiciones y cómodo.

El desayuno muy variado y sin desperdicio.

El personal brinda un servicio excelente.
Partner
10/10
Exceptional
07 Jun 2026
Angel Javier
The best
2/10
Poor
07 Jun 2026
Robert
Staff is rude. Location is good. Have stayed there many times but never again
Hotel St Simon is better value and better location, unfortunately sold put
Partner
10/10
Exceptional
07 Jun 2026
Jesus
Excelente ubicación, muy limpio, buen desayuno y buena atención del staff.
Partner
10/10
Exceptional
20 May 2026
Guanhong
Good
10/10
Exceptional
25 Apr 2026
Catherine
This was a lovely hotel, all of the amenities, nice free breakfast. Central location. Lovely staff.
Family_with_children
6/10
Pleasant
20 Apr 2026
jeffrey
Ive been here a few times and found the breakfast disappointing this time. Bread was really dry and tasteless and i ate more fruit than usual. Coffee is self serve through a machine and although there's several options i could not find a taste to suit me. The air vents in the bathroom are a source of noise transfer and internet was slow. Reminded me of dial up

Staff are all very nice but there needs be an improvement in breakfast for me to return.

Location i really like
Self
10/10
Exceptional
08 Apr 2026
Armando
Está muy bien ubicado, es muy limpio y práctico.
Aunque no cuenta con restaurante para cena el bar ofrece opciones rápidas y hay muchas opciones de restaurantes cercas.
El desayuno no es muy variado pero tiene las opciones básicas y esta bien elaborado.
El staff es muy amable.
Se siente bastante seguro caminar por el área.

Self
10/10
Exceptional
17 Mar 2026
Arturo
very good
Partner
10/10
Exceptional
06 Mar 2026
Cheryl
César always pleasant and welcoming in the front desk. Ladies at the breakfast very good with their eggs to order. Bartender was good. Very quiet property and mattress was very comfortable
Partner
10/10
Exceptional
02 Mar 2026
Patricia
Como siempre una muy buena experiencia, excelente ubicación y calidad-precio!
Partner
10/10
Exceptional
28 Feb 2026
Fanny Mery Jorge
Great location, clean room, outstanding and attentive staff and excellent breakfast!
Self
10/10
Exceptional
17 Feb 2026
Carlos
Everything great!
Self
10/10
Exceptional
13 Feb 2026
Christine
Room was clean, window didn't lock but felt safe, Diana was awesome.
Leisure Self
10/10
Exceptional
09 Feb 2026
Monika
Linens fresh.
Leisure Family_with_children
10/10
Exceptional
20 Jan 2026
Ricardo
Excelent location
Excelent Room
Excelent All
6/10
Pleasant
03 Jan 2026
Abimael David
The room was clean, and the staff was friendly. However, I was somewhat disappointed because I was staying on the third floor, but it seemed like the tube had broken or something, and they had to change me to three different rooms. Consequently, I had to keep changing my luggage.
10/10
Exceptional
23 Dec 2025
Bruce
Clean Room. Great Staff
6/10
Pleasant
21 Dec 2025
Dean
The hotel was very nice. Seemed newly renovated. We had some issues with our room and they moved us to another room. A couple things I would note:
- there is no heat in the rooms. When we were on the 2nd floor we found it cold. It was warmer when we moved to the 7th floor
- I found staff’s attention to detail lacking. We had to move rooms because the shower overflowed, even after we asked it be fixed. There were a number of things loose/not working in our room, which implies the staff do not feel accountable for the hotel’s upkeep. Even when they changed our room, the safe had to be fixed in the new room
- breakfast Buffett was lightly stocked. Some things ran out even 60-90 minutes before the end of service and were not replenished (eg yoghurt, cheese)
Leisure Partner
10/10
Exceptional
12 Nov 2025
Emily
Lovely spot in a quiet neighborhood but walking distance to bars & restaurants. Very kind staff and clean hotel rooms. A good choice to stay in Bogota!
Leisure Self
10/10
Exceptional
06 Nov 2025
RONY
.
Leisure Self
10/10
Exceptional
03 Nov 2025
Arturo
great hotel
Leisure Self
10/10
Exceptional
03 Nov 2025
Patricia
Clean room, cozy hotel and excellent location. No air conditioning
Business_and_leisure Partner
10/10
Exceptional
13 Oct 2025
Saravanabavan
Very good
Friends_and_family Friends
10/10
Exceptional
22 Aug 2025
Jenifer
ss
10/10
Exceptional
12 Aug 2025
jordy justice
Excelent
Business_and_leisure Friends
6/10
Pleasant
06 Aug 2025
Christian
Did not let you know about tax refund for tourists? Overcharge for essentials such toothpaste or toothbrush.
Business_and_leisure
6/10
Pleasant
04 Aug 2025
Geronimo
I specifically paid and requested a twin room with 2 beds. I was charged for a two bed room. I got something else, and was charged additional for the room I had already paid for.
Leisure Family
10/10
Exceptional
02 Aug 2025
Santiago
Nice and comfy
Leisure Family_with_children
10/10
Exceptional
02 Aug 2025
Santiago
El servicio es BUENÍSIMO
Business_and_leisure Partner
10/10
Exceptional
01 Aug 2025
Samuel
Very comfortable place to stay especially for the price.
Business Self
10/10
Exceptional
26 Jul 2025
Haydeé

Increíble lugar para quedarse por negocios

Me gustó mucho lo amable que eran, desde el personal de lobby hasta el de limpieza, el de cocina. Todo muy ordenado, ecológico y limpio. Excelente ubicación y con lo necesario para una estadía de 1 semana como la mia.
Business Self
10/10
Exceptional
11 Jul 2025
Jose
Its always a peaceful and pleasant place to stay for a quick weekend break
Leisure Family
2/10
Poor
29 Jun 2025
Dominic
Great stay !
10/10
Exceptional
29 Jun 2025
Dominic
Location is safe and secure ! Great staff ! Will stay again !
10/10
Exceptional
25 Jun 2025
Bruce
Very nice hotel. Convenient location. Would be nice if they had air conditioning. But at least the provided a fan
Business Self
10/10
Exceptional
25 May 2025
Estela
Centric location close to shopping malls and clubs. Perfectly quiet during the night.
Leisure Self
10/10
Exceptional
18 May 2025
Lana
Fantastic location, good breakfast, quiet rooms, good internet. Very friendly staff who provided us with iron and hair dryer very quickly upon request. The room and toilet are not too big but you have everything you need, like big bed, coffee machine and bar in the room, wardrobe, cloth hangers and drawers. It was very pleasant stay.
Leisure Partner
8/10
Excellent
01 May 2025
Leivin

Very nice location

Very nice location
Partner
10/10
Exceptional
19 Apr 2025
Stuart
Fabulous property! Amazing staff. Comfy beds. The location is outstanding next to all the best shopping and dining. And so safe and walkable. The best part of the hotel is the amazing staff. Reception is amazing. Not crazy about the breakfast but you can’t have everything.
Leisure Self
10/10
Exceptional
17 Mar 2025
Bradley

Nice hotel, the guys at front desk are very rude!

We booked for 4 days but left early, the guy at the front desk was rude. I had to argue just to get a second key
Partner
10/10
Exceptional
10 Mar 2025
Ashish
Good stay
10/10
Exceptional
20 Jan 2025
Arturo
eveything was good
Self
10/10
Exceptional
20 Jan 2025
Arturo
Excelent everything
Leisure Self
8/10
Excellent
16 Jan 2025
ANGELA
It was perfect for two days of work in the city, Clean and comfortable and very friendly staff. I felt very safe in the area and slept well in the room.
2/10
Poor
02 Jan 2025
Johan
Terrible experience. The lock on my door didn't work, and after 2 failed attempts at repairing it, I insisted on a new room. However the lock did not work on the door of the 2nd room! There was no acknowledgment by the staff that this was even a problem (in central Bogotá), and I was treated like I was being inconvenient. There was no hot water in the whole hotel for an entire morning - again no apology. The staff would all benefit from customer service training. It's remarkable this hotel has a 5 star rating, the whole experience was more 2 star at best. My advice is to avoid this hotel. I am seriously re-thinking my NH loyalty status.
Leisure Friends
10/10
Exceptional
27 Dec 2024
Virginia
All the staff was super friendly, the rooms were vert clean, and the location was very convenient, close to the T zone and some malls
Business_and_leisure Family
10/10
Exceptional
17 Dec 2024
Gustavo
Un hotel conveniente en un barrio muy tranquilo y seguro. Muy buen servicio y habitaciones comodas
Business_and_leisure Partner
8/10
Excellent
01 Dec 2024
Patricia
El área alrededor del hotel es excelente! Y el hotel es pequeño pero cuenta con todo lo que necesitas para pasar unas noches. El staff súper amable y atentos todo el tiempo.
Leisure Family
10/10
Exceptional
03 Nov 2024
Michael
Everything was great. A few easy walking to “the Rosa” shops, restaurants and bars..
Leisure Family
10/10
Exceptional
24 Sep 2024
Manuel
Location is fantastic, the staff is very friendly
Leisure Self
10/10
Exceptional
08 Sep 2024
Jacob
Great and helpful staff
Friends_and_family Friends
10/10
Exceptional
07 Sep 2024
Santiago
Excellent location and value for money.
Business Self
10/10
Exceptional
25 Aug 2024
Alex
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning

Very nice hotel, good breakfast
A little loud outside at night

Thank you
Business_and_leisure Family
10/10
Exceptional
18 Aug 2024
Felix
Good place
Leisure Family
10/10
Exceptional
22 Jun 2024
Carlos
Excellent Atenttion and perfect location
Leisure Partner
8/10
Excellent
20 May 2024
Andrés
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Business
10/10
Exceptional
17 May 2024
Jorge
Todo Exelente
Leisure Partner
6/10
Pleasant
10 May 2024
Natalia
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Business_and_leisure Self
8/10
Excellent
08 May 2024
jeffrey
I've been here on another occasion. Both times good experience
Leisure Self
10/10
Exceptional
14 Apr 2024
Joseph
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Leisure Friends
10/10
Exceptional
07 Apr 2024
Carlos
Very clean, and excellent location
Business Self
8/10
Excellent
27 Feb 2024
Cristina

Bogota Nice Boutique Hotel

The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Friends_and_family Friends
10/10
Exceptional
22 Feb 2024
Xiomilda
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful
Leisure Self
10/10
Exceptional
05 Feb 2024
Juan
Good facilities and kind staff.
Leisure Self
10/10
Exceptional
05 Feb 2024
Arturo
Excelent location. Very good hotel.
Business_and_leisure Self
10/10
Exceptional
05 Jan 2024
Hector
Excelente servicio al cliente desde nuestra llegada! Ubicación perfecta! Desayuno delicioso! Gracias!!
Leisure Partner
10/10
Exceptional
03 Jan 2024
NATALIA
Great service overall. The staff is very professional and ready to help when needed.
Leisure Partner
10/10
Exceptional
20 Dec 2023
Jose Alexander Herrera
-Friendly and helpful staff
-Clean
-Safe
Leisure Partner
4/10
Poor
06 Dec 2023
william
My problema began at check in when the front desk staff displayed how obnoxious they could be. The room safe wasn’t working, despite my repeated claims that I needed it fixed. The only solution was for me to move everything to another room, which was incredibly inconvenient. The wifi was consistently weak, and calls to tech support went into the proverbial customer service loop. The room itself was really dated, and I was given a dirty look when I asked why the coffee pods weren’t replenished. Breakfast is really basic. To top this off, two water pipes burst, one in the lobby and one right outside my door, and the solution at night was to collect the eater in a large trash can that was as noisy as a running shower, and during the day, non-stop hammering. I had paid in advance and decided to cut my stay short. Expedia’s customer service was notoriously crappy too. I wouldn’t stay at this place again even if they paid me. Travelers beware!
Business Self
10/10
Exceptional
07 Nov 2023
Manuel
I love the surrounding areas. The hotel is basic in its infrastructure, but just what I need for a quick business trip
Business_and_leisure Self
4/10
Poor
19 Oct 2023
Gabriel
Rooms are very small. No AC and the rooms are very hot. Staff wasn’t very friendly
Leisure Partner
2/10
Poor
16 Oct 2023
Enrique
They end up charging more than the amount established in the reservation.
They said that the extra taxes would be refunded at the airport.
That wasn’t true.
Business
8/10
Excellent
13 Oct 2023
Dounia
Good location and price -quality
Leisure Family
10/10
Exceptional
22 Aug 2023
Camilo
It has no a/c room was too hot, we asked and a good fan solved the problem.
Business_and_leisure Partner
8/10
Excellent
21 Aug 2023
Franklyn
Las habitaciones pueden ser mejor decoradas, el sonido entre habitaciones es notable.
Leisure Friends
8/10
Excellent
13 Aug 2023
FATEH ALI
Property was clean.
Only 1 staff could speak English and provided very good service. One was terrible. Spoke broken English confusing me and causing me a loss.
Coffee provided only on day one? How cheap can a reputable chain get?
Leisure Self
10/10
Exceptional
31 Jul 2023
Matthew
Really good service!
Leisure Self
6/10
Pleasant
28 Jul 2023
Ryan
It was a decent hotel. Parking was difficult and tbe rooms were tiny. The best thing was the convenient location. At the same time it was noisy at times. The room was too small. The gym was terrible. There was no one available in the spa. It is NOT a 4 star hotel. The staff was kind.
Leisure Partner
8/10
Excellent
10 Jul 2023
Fateh Ali
Initial checkin was unsatisfactory because they did not provide the room type i requested. However, they fixed it the next day and made me feel welcome.
Lack of English on part of the staff cost me extra at checkout because he couldn't explain and i pointed to the us flag not understanding he'll charge me in us dollars. It's a pity that such a reputed chain hotel has only one person - Ingrid (she was a great help) - who could speak and understand English.
Leisure Self
10/10
Exceptional
20 Jun 2023
Hugo
Excelent location, walking distance shopping area, restaurants, bars
Leisure Partner
8/10
Excellent
26 Feb 2023
Dounia
It is loud we can hear everything in the room feom outside or from the other rooms.
Perfect location
Business Partner
8/10
Excellent
26 Feb 2023
Dounia
It is loud we can hear everything in the room feom outside or from the other rooms.
Perfect location
Business Partner
10/10
Exceptional
17 Feb 2023
Manuel
Great service and superb location with easy access to restaurants and shopping
Leisure Family
8/10
Excellent
20 Jan 2023
sergio
I did not spent a lot of time in the Hotel, so don't have to much to said
Leisure Friends
10/10
Exceptional
18 Jan 2023
Brian
Price, location and most of all the staff.
Business Self
10/10
Exceptional
21 Dec 2022
April
love that the hotel is perfectly located. there is a beautiful market near by, a park, and the shopping mall is only a couple blocks away. The breakfast is delicious. The hotel is clean. The staff is amazing. highly recommend
Leisure Family
10/10
Exceptional
18 Dec 2022
April
I absolutely love the location, the cleanliness, and the staff here. The breakfast is delicious with a new hot option daily (eggs, arepas, tamals, chicken burritos, rice & beans) as well as a buffet of meats, cheeses, fruit, juices, coffee, hot chocolate, cereals, yogurts etc.
Leisure Family_with_children
8/10
Excellent
02 Oct 2022
Marian
Great location, clean, good service. The only thing is… the bed is uncomfortable.
8/10
Excellent
30 Sep 2022
wilson
Staffs are friendly in general. The breakfast was alright, everyday is different menu. Be mindful there's no heater nor AC. It can get cold in the morning. No issue with safety.
Leisure Self
2/10
Poor
13 Sep 2022
Alex
Mistakenly booked a package for 6 nights when only needed last 3. After the no show the whole booking was cancelled and no nights were reimbursed. All per company policy. In my view EXCESSIVE penalty even as some charge is reasonable and acceptable.
Business_and_leisure Self
10/10
Exceptional
08 Sep 2022
April
Perfect location and delicious breakfast
Leisure Family
8/10
Excellent
26 Jul 2022
Manuel
Good Hotel, placed in the perfect location. Close to everything.
Leisure Partner
10/10
Exceptional
31 Mar 2022
Heidy
Perfect place for business trip or tourism.
Close to good restaurants, walking distance to shopping centers — Andino and El Retiro, rooms are quiet and clean.
Business_and_leisure Self
10/10
Exceptional
11 Mar 2022
cheryl

Best hotel in the area amazing staff

Front desk staff, Cesar, John, Manuel and the others are absolute professionals, friendly. Remember my name upon entering hotel they make you feel at home. This is my 12th stay at this place out of all the hotel in the area is my favorite. Quiet, GOOD INTERNET!! Comfy bed, spacious room, good hot water pressure good breakfast. All amenities work and are clean. Good bartender makes awesome sandwiches too.
Self
10/10
Exceptional
19 Feb 2022
cheryl

Best boutique hotel in the area. Good internet

This is my 3rd stay in this hotel, love the convenient location 2 blocks from Andino mall, lots of restaurants and shopping. They have a bar on the first level that is open on the weekdays. Breakfast is good. The staff Cezar and all others that I don’t remember her name is now are excellent and very helpful. If you like nesspreso you can use capsules they have a compatible machine.
Friends_and_family Family
8/10
Excellent
08 Feb 2022
Jhonny
Buena propiedad, excelente ubicación.
Leisure Friends

Location & surroundings

Mercure Bogota BH Retiro
Calle 80 10 11, Bogota, Colombia

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Mercure Bogota BH Retiro

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