Name: Quality Inn Cheyenne I-25 South
Address: 2245 Etchepare Dr., Cheyenne, 82007, US

8/10

Excellent

03 Aug 2026

Laura

Was right off the interstate. Older hotel, beds were comfortable, continental breakfast was good, outside pool was nice.

8/10

Excellent

31 Jul 2026

Mickey

The hotels been around a while by the looks of it but It was in good shape and room was clean enough and I had no complaints. About what I expected. Staff treated me good. The area around the hotel seemed safe and I even made friends with some of the locals. We booked it so our grandson could use the pool while we visited from out of town. I don’t think there are any other hotels with an outdoor pool. We had the pool to ourselves. Note: No food allowed in the pool area which we didn’t realize but the manager let us finish our food but just reminded us for the future.
For the price, I’s stay there again.

6/10

Pleasant

31 Jul 2026

Brenda

The breakfast was very lacking. Hot items biscuits and gravy only came out 30 minutes late.

10/10

Exceptional

30 Jul 2026

Katherine

Nice room, and I liked the hotel layout. Breakfast was not as extravagant as some places but had enough options to be a real meal.

8/10

Excellent

29 Jul 2026

Sioeli

Great staff! Very helpful! They had great smiles and were very accommodating as we arrived late.

10/10

Exceptional

29 Jul 2026

Alexandria

Clean room, friendly staff. We had a great 2 night stay

10/10

Exceptional

25 Jul 2026

Sally

Kristi at the front desk was excellent! Super friendly n helpful. Gave us suggestions n directions to visit areas around the city. She was great!

8/10

Excellent

21 Jul 2026

DeAndrea

Staff was very helpful when I left my glasses in the room after checkout. Shout out to Neveah who found them and then went above and beyond and held them for me. Beds were comfortable and clean. Furniture could use a refresh.

Friends

4/10

Poor

20 Jul 2026

Tim

Very dirty hotel, sheets stained, towels dirty, definitely not worth700$ for 2 nights just due to CFD

Self

10/10

Exceptional

15 Jul 2026

Raymond L

Thought new to the position, the lady checking us in was very nice and helpful.
Nice pool area.

Family_with_children

4/10

Poor

15 Jul 2026

Gary

This hotel is poorly maintained. The main entrance sliding door was broken and would not open or close properly. One of the side entrance doors had a broken off dangling key reader and the door would not open using a room key. The air conditioner in the room worked intermittently, alternating between blowing cold air and warm air. The water temperature in the shower would not stay consistent - even though the control stayed in the same position.

The room was not clean and fresh. I found a water bottle left by a previous guest next to the nightstand. The carpet looked like it hadn’t been cleaned in a long time. The complimentary breakfast was okay. There was no milk provided, so I couldn’t have a bowl of cereal. I asked for milk from a staff member, and got a simple response of “we are out of milk”.

I expected more from this hotel given the price of the room. It was in the mid-range of prices for hotels in the area, but it was definitely a cut-rate experience.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Jessica

Very little breakfast selection available and nothing hot. The tv remote wasn’t working. The front desk clerk was very friendly and tried her best to fix the remote issue to no avail. Not a bad place to sleep and great staff!

Family

2/10

Poor

05 Jul 2026

Amanda

It took 30 minutes to check in. The employees were helpful, but the manager was very rude. The pool was closed for a staff party, which was not advertised when booking. We decided not to stay the night and nobody inquired as to why.

Family_with_children

10/10

Exceptional

03 Jul 2026

leslie

Tv remote didn't work even when I was given new batteries. But everything else was fine..

Self

6/10

Pleasant

30 Jun 2026

Katie

I stayed at this hotel for five of the six nights I had booked and ultimately chose to check out a day early.

Housekeeping was almost nonexistent during my stay. In five nights, my room was only serviced once. On one occasion, housekeeping knocked while I was working in my room and simply stated, \"I guess you don't want room service,\" without asking. The only thing I received that day was a roll of toilet paper that I requested.

The one day my room was serviced while I was away, I returned around 9:30 p.m. to find my room door left ajar all day after being cleaned. As a solo traveler, this was extremely unsettling. I had work equipment, including a laptop and phone, in the room, and anyone could have entered while I was away or someone could have. Eren kn the room. Fortunately, nothing was missing.

When I reported the issue, staff said they would put in a work order because the door didn't close and latch properly. I mentioned it again at checkout and received no apology or concern.

Adding to my concerns, staff members and guests frequently propped open the side door entrance near my room with a rock, allowing anyone from the parking lot access to the hotel.

Breakfast was disappointing as well. The only hot options each morning were frozen biscuits and canned sausage gravy. Yogurt was the only other protein option and was often gone.

Unfortunately, I would not stay here again.

Self

6/10

Pleasant

25 Jun 2026

Chase

For how old the property is it was pretty clean and well maintained. The pool was clean. The breakfast was simple and the attendant was on top of everything. The outdoor lights were very bright at night, you couldn’t even tell it was night time. The only real negative I have is that when searching Expedia I filtered for hotels that allow animals since we had our dog on this trip. I wasn’t expecting to pay an extra $25 for having our dog at a hotel that’s listed as allowing animals.

Family_with_children

2/10

Poor

22 Jun 2026

Gina

Front desk was not helpful AT ALL. Barely answered their phones. Had to cancel my stay and they would not refund me. Didn’t help with refund or future credit. Will never stay at a quality inn due to my horrible experience dealing with the staff.

Self

10/10

Exceptional

20 Jun 2026

louis

Breakfast was skimpy with bisquits and gravy all three mornings

Pet

2/10

Poor

13 Jun 2026

Christine

Do not recommend to stay

Family_with_children

4/10

Poor

11 Jun 2026

Tyler

The property was very busy. We had booked a double queen with a sofa pull out. When we got into our room, half of the lights were unplugged, and had different color bulbs in them. The sofa and chair were covered in stains, and the mattress in the sofa was heavily stained. No Sheets were provided for the pull out either.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Paige

We had a very nice stay. The hotel was clean. The staff were helpful and nice. Great value!

Partner

10/10

Exceptional

31 May 2026

Willie

Clean and comfortable room.

Partner

4/10

Poor

30 Apr 2026

Nathaniel

Don’t stay here. There are better places nearby

Self

6/10

Pleasant

19 Apr 2026

Norman

Yes

Family

10/10

Exceptional

31 Mar 2026

Nancy

Parking was easy. Breakfast was ok

Partner

10/10

Exceptional

14 Feb 2026

Patty

clean and comfy

Leisure Partner

4/10

Poor

23 Jan 2026

Sean

Old outdated rundown.

Business Self

6/10

Pleasant

14 Jan 2026

Stephanie

Gravy and sausage did not taste well at all

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Steven

The breakfast had scrambled eggs waffles cereal Yogurt as well as juice & coffee & hot chocolate

6/10

Pleasant

31 Dec 2025

Robert

Was suppose to in 2 quenn beds on groud floor. Would up up stairs in a king bed then moved to 2 wueens upsatirs

10/10

Exceptional

01 Dec 2025

Umposkawin

Love this place.

Business_and_leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Goitom

Good

8/10

Excellent

08 Nov 2025

Eleftherios

Clean room, nice staff.

10/10

Exceptional

28 Oct 2025

Cindy

Clean room

10/10

Exceptional

26 Oct 2025

Jennifer

Good breakfast selection. Dining area was very spacious. Room was comfortable

Partner

10/10

Exceptional

25 Oct 2025

Nanci

Generally Good, but no TV for World Series is unforgivable!

Leisure Family

10/10

Exceptional

25 Oct 2025

Susan

Close to the interstate, clean rooms nice staff comfortable beds didn't eat breakfast. Got up too late.

Leisure

6/10

Pleasant

19 Oct 2025

Devon

Room quality was not up to par

Leisure Partner

10/10

Exceptional

16 Oct 2025

Paula

It was good

6/10

Pleasant

11 Oct 2025

Ray

Very loud though out the night. Not sure what the noise was but it was something mechanical in the building not guest.

Business

4/10

Poor

10 Oct 2025

Carolyn

The room seemed fairly clean but there were a few problems otherwise. The air conditioner was too loud. It sounded like a loud roar wirh occassional even louder whines. It was warm so I definitely had to use it even though it didn't cool effectively. The bathroom fan came on automatically when the light was on and it was extremely noisy, like an airplane lifting off. I could hear what sounded like the same from the room above. The shower/tub did not drain so you showered while standing in a couple of inches of water. I stayed one night and I would not stay there again.

Leisure Self

2/10

Poor

06 Oct 2025

VITALIY

The room had a broken sofa and it didn’t fit 6 people like advertised since of the broken sofa. I was told that I will get a partial refund for the broken sofa bed and no refund it has been more than a week. They said that they told us and they have a rolled bed but nobody informed this to us. And also they said that to come in the morning and speak to the manager which I did and she wanted working that day because it was a weekend and she doesn’t work weekends which it’s a lie. Don’t book this hotel. Bad service. I asked for more waffle batter for breakfast to make more waffles and they took the thing to refill it and didn’t bring it back I’ve waiting an hour for it. Also the rooms were really dirty especially the bathrooms. The windows upstairs didn’t have a window net or any safety. What if children fell from the window.

Leisure Family

4/10

Poor

06 Oct 2025

Kevin

Exterior doors broken. They lock you out and keycard doesn’t work. They refused to do anything about it for my stay.

Business

10/10

Exceptional

06 Oct 2025

Lois

It wasn’t the fanciest place but worked very well as we were passing through Cheyenne. Will remember it for next time.

Leisure Family

10/10

Exceptional

02 Oct 2025

Sharyl

Clean easy access from freeway

Leisure Partner

10/10

Exceptional

02 Oct 2025

Jessica

⭐️⭐️⭐️⭐️⭐️
The room was spotless, staff was helpful, and the vibe was relaxed. I would book here again

Leisure Partner

8/10

Excellent

01 Oct 2025

Gene

Room was clean,

10/10

Exceptional

01 Oct 2025

John

Quick and easy check in. Friendly staff. Thank you.

8/10

Excellent

27 Sep 2025

Kevin

Good lighting in parking lot

Partner

10/10

Exceptional

27 Sep 2025

Irene

Clean rroms and prperty. Staff was excellant. Very nice ladies and very helpful.

Leisure Self

10/10

Exceptional

24 Sep 2025

Richard

The room was clean, the staff was pleasant. The only issue was that there was a problem with trying to get the cable TV to work. But the price for the room was reasonable.

Business Self

8/10

Excellent

22 Sep 2025

Corina

The toilet handle broke so I had to switch rooms. No other issues.

Leisure Self

10/10

Exceptional

21 Sep 2025

Dana

Nice staff and parking was convenient

Self

8/10

Excellent

17 Sep 2025

Pamela

The light around the pool area lit up my room around the curtains at night and I need darkness to sleep well.

Leisure Family

8/10

Excellent

16 Sep 2025

Debra

The staff were very friendly and helpful!!

Family

6/10

Pleasant

14 Sep 2025

Dusty

A/C didn’t work

A/C didn’t work, room was very hot

Friends_and_family Family

10/10

Exceptional

13 Sep 2025

Billy

Dirty hallway carpet

4/10

Poor

12 Sep 2025

Gene

Dry old. Had to ask for a different room because the first one stunk terribly. Was quickly given another room. Bed not comfortable. Breakfast was good.

Partner

6/10

Pleasant

09 Sep 2025

Debra

The room was hot when we arrived the darkening shade was tattered the bed was full not queen just not comfortable

Partner

6/10

Pleasant

08 Sep 2025

Giorgi

If you’re looking to get a room for 3 people and sleep separately, don’t get this one. The one that I got had 2 queens and a foldable couch futon. The beds were good, but the futon is a spring mattress that’s like inch and a half thick. Impossible to sleep on.

Business_and_leisure Friends

8/10

Excellent

06 Sep 2025

Elphy

Stay at quality inn was good.. no problems overall ..

Leisure Partner

10/10

Exceptional

04 Sep 2025

Kari

Not untidy, beds were comfy and and linens were crisp, but the floors weren’t swept (Candi wrappers under the chair, behind the nightstand and a Bugle chip in the corner beside the bed) Other than that, it was everything that we needed for one night.

Leisure Family

10/10

Exceptional

01 Sep 2025

tiffany

Great all around great

Friends_and_family Family

10/10

Exceptional

01 Sep 2025

Kimberly

Staff was very friendly and helpful. The hotel is a bit outdated in terms of furniture, but it was extremely clean and looked new (just out of style) so you can tell they take good care of things. The bed was super comfortable. The free hot breakfast is very sparse, probably because there is a restaurant right across the street that offers full $5 breakfasts. We were the only ones in the entire hotel to have breakfast there that morning that I know of which was choice of yogurt, biscuits and gravy, waffle, cereal, coffee, three juice options, peanut butter, toasts, muffins bagels, cream cheese, butter, jelly, and other condiments.

The room was quiet even though it was right by the Interstate. There was plenty of parking and we were able to park our 30ft trailer no problem. Would definitely stay here again.

Leisure Partner

6/10

Pleasant

28 Aug 2025

Verified traveler

Nice place. Didn’t feel secure

Someone with a key tried to gain entry to my room in the morning (with swing bar latch on) TWICE, NO knock. Not housekeeping, as there was no cart outside. Not ok. Tried to make myself some in-room coffee, but all 4 coffee packets were decaf. Not sure what is going on at this hotel, but I’m glad the BS happened in the morning, or I would have lost sleep. I brought up the attempted entry to the front desk staff. She said something about an employee checking “sheets”? Something was definitely out of order, and i feel like the “corporate office” will never know. Shame, because otherwise the place was nice and clean for the price, with decent breakfast. I just need to know someone won’t be entering my room to feel safe. Major fail..that security breach.

Self

6/10

Pleasant

26 Aug 2025

William

The only thing this place really has going for it is easy access to the interstate. What I would've expected from a budget hotel problem was theu charged a premium price. Stayed at a hotel in Provo UT the night before paid half as mich and the hotel was far superior.

Leisure Self

6/10

Pleasant

24 Aug 2025

Rosalba

I stayed two nights . What I did not like what the cleaning staff never cleaned my room

10/10

Exceptional

24 Aug 2025

Sheyrl

It was convenient for our needs. Easy on and off the freeway

Leisure Family

4/10

Poor

24 Aug 2025

Connie

NO WIFI!!!!!!

Everything was going well…until we tried to get in the WiFi to work. We had absolutely NO WIFI the entire time. We were told that “someone” was working on it…but obviously that was unsuccessful. Very inconvenient!!

Partner

6/10

Pleasant

23 Aug 2025

Joe

It’s old and pretty dank.

10/10

Exceptional

23 Aug 2025

Cayden

Clean room, friendly staff, decent breakfast. Overall for the price you pay ⭐️⭐️⭐️⭐️⭐️.

Leisure Partner

6/10

Pleasant

23 Aug 2025

Michael

Great staff, older rooms

The water pressure was very low and it was definitely an older property. The hardest part was the bed. The edges were soft, and the two of us I almost fell out of it. It needed replacement. It was an older place. The staff however, was amazing. I’m actually writing the manager to complement them

Partner

4/10

Poor

20 Aug 2025

Isaiah

Wish I had researched better before I booked but it was a last minute trip. Located directly across from a busy gas station/truck stop. Outdated and uncleanly. Shower made a horrible noise while running and the pipes under the sink shook while the shower was on. The room door was warped significantly at the bottom and didn't even seem to fully seal. So much so that we shoved a piece of furniture against the door when we went to bed. Didn't even stay for breakfast. There was a lot of parking lot drinking and smoking going on. Don't bring your kids here.

Leisure Family_with_children

8/10

Excellent

17 Aug 2025

Maria

Ok good

10/10

Exceptional

15 Aug 2025

Sara

was just a quick overnight stay

10/10

Exceptional

12 Aug 2025

Sheryl

The staff was so helpful and friendly. We needed a wheelchair and the young lady at the front desk helped us yo get set up.

Leisure Family

8/10

Excellent

11 Aug 2025

Dylan

Decent

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

sarah

Clean rooms, friendly staff... Bet seemed small, like a double and not a queen

Leisure Partner

4/10

Poor

10 Aug 2025

Scott

A decent option if you’re swinging through the area. The breakfast was better than the one at a Quality Inn I stayed in the previous night in Salt Lake, as these folks at least offered

2/10

Poor

09 Aug 2025

Jennifer

Staff is terrible. Didnt have the room i reserved. Had to sleep on the floor. Staff and manager could care less. Blamed me for booking same day.

6/10

Pleasant

08 Aug 2025

Danielle J

Bathroom was dirty, linens stained

6/10

Pleasant

08 Aug 2025

crystal

Doors do not shut well on rooms or bathroom very well. We rented two rooms and both were this way. In one room left overs from previous person was in fridge and hand prints on mirror. Small ants in bathroom.
In our 2nd room we had the coffee machine with old coffee pouch in it from previous people.
Breakfast was alright and it is pet friendly. Bedding looked clean..

Leisure

6/10

Pleasant

07 Aug 2025

Vicki

Check in staff should choose a career path where she is not required to interact with real people.
Morning check out staff was very friendly and professional.

Business_and_leisure Self

4/10

Poor

07 Aug 2025

Charles

Its a hotel... not the best. Somewhat clean. But definitely in rough shape.

10/10

Exceptional

06 Aug 2025

Gary

Very good stay

Leisure

4/10

Poor

04 Aug 2025

Christopher

Very run down, the light switches did nothing and the phone didn't work to call first services. The mattress on the pullout bed was earmark crushed and provided no padding, teenage son opted to sleep on the chair as it was more comfortable.

8/10

Excellent

03 Aug 2025

Douglas

.

Leisure Partner

10/10

Exceptional

02 Aug 2025

Kimberly

Easy access and next to fuel and dining

10/10

Exceptional

30 Jul 2025

Cheryl

Everything was nice

Leisure Partner

2/10

Poor

29 Jul 2025

Julia

Hotel did not honour the hotels.com rate so we had to pay double the rate and they accidentally charged my credit card
Twice

Partner

10/10

Exceptional

29 Jul 2025

Cara

We liked everything. Price is reasonable. Rooms are spacious and clean

Leisure Partner

2/10

Poor

28 Jul 2025

Brandon

I made a reservation online through Expedia for one price after arriving to the location the price jumped by $500 a night. When asked why price jumped all I was told is I would have to talk to manager on Monday and the ladies working the desk were very rude and unprofessional. I will never stay here.

8/10

Excellent

27 Jul 2025

Gina

The location was super! The property need a little TLC and updating. Our room door had a gap that let light in around the top and we had to get black plastic to cover the window, as too much light came in the room at night.

Leisure

2/10

Poor

26 Jul 2025

Verified traveler

Cockroaches

Hotel is dirty. Carpets are dirty. Cockroaches crawling on walls.

Friends_and_family Family

2/10

Poor

26 Jul 2025

MIKE

Expected a hot breakfast, they did not bring out till 0800 when we were leaving.

Leisure Family

2/10

Poor

26 Jul 2025

Kelsey

They checked us into a room, when we walked in someone was in the room…THEN they got us a new room, the keys didn’t work to get in…two times we had to go back to the desk to get new keys, and there was blood all over the mattress. We left and did not stay there. We also came back to a note on the door that said for the 3rd time they didn’t properly check us in. And to come back to the desk a 4th time

Leisure Partner

6/10

Pleasant

25 Jul 2025

vashisht

Pretty expensive for what you get. Hotel is quite outdated. Breakfast is not that great also

8/10

Excellent

20 Jul 2025

Murat

Price was relatively high compared to the facilities offered

Leisure Partner

10/10

Exceptional

15 Jul 2025

ricardo

The front desk attendant was very nice. She had a smile on her face and was very helpful.

2/10

Poor

15 Jul 2025

Erica

Hotel has no concern for health issues-MOLD

Hotel room felt damp. Alerted staff, but they saw no issue. Stayed in the room against my better judgement. Woke up in the middle of the night with breathing problems (sensitive to mold). The hotel manager told hotels.com they would not refund the room price, even though she told me there was nothing she could do.

Friends_and_family Family