Name: Pacific Bay Resort
Address: Cnr Pacific Highway & Bay Drive, Coffs Harbour, 2450, AU

8/10

Excellent

03 Aug 2026

Monika

Resort is set in beautiful peaceful garden full of trees and wildlife. Bufet breakfast was delicious. Rooms are clean are very spacious but need to be refreshed as they looking bit run down. Staff is very helpful and welcoming. Overall we had a good time staying there.

10/10

Exceptional

02 Aug 2026

Jenisse

A very quiet and spacious apartment. The bed was enormous and super comfy. Staff helped with directions as the main entrance off the highway is temporarily unavailable due to road work. Highly recommended just wish we had more time make use of all the facilities

10/10

Exceptional

01 Aug 2026

Salima

Great ambience, property neatly tucked away although easy enough to access. Our stay felt like a tropical getaway, would have loved to stay longer.

6/10

Pleasant

01 Aug 2026

Barry

No advice blocked road to entrance of property.
Sink smelled like blocked drain. Plug pushed into plug hole by cleaners to stop smell
Had to wash and clean teeth in sink as no basin in bathroom.

10/10

Exceptional

30 Jul 2026

Steve

We stayed in the 2 room penthouse suite on our way down to Sydney and decided to stay an extra night because we were so impressed! Everything we needed, golf, private beach, pool, restaurant and bar was right there. Highly recommend!! Though Coffs Harbor is no Byron Bay, this resort made it a 10 out of 10!!

10/10

Exceptional

29 Jul 2026

Leonard

World class facility, very reasonable price, great staff and wonderfull location, we will be back for sure.

8/10

Excellent

28 Jul 2026

Kira

Property is aging with no apparent care to fix it.
Running off the
Who gives a crape model people still come here .
If more family oriented places like the big 4 s where here that run at a lower cost with better facilities this place would die.
I met people that travel to coffs for relaxation and they pay for this

10/10

Exceptional

27 Jul 2026

Nicole

Finally came back after about a decade absolutely loved it beautiful outlook the room was very spacious great amenities

10/10

Exceptional

26 Jul 2026

Vanessa

Alex was wonderful check in was so easy, lovely staff and enjoyed happy hour.

8/10

Excellent

26 Jul 2026

Anthony

The room was nicely designed and clean. Nice view to the lagoon.

10/10

Exceptional

25 Jul 2026

Karen

Everything was lovely..noisy door closing from other guests but everything else was great

10/10

Exceptional

18 Jul 2026

Janet

Staff were extremely helpful, professional and friendly. Restaurant served very good food and nice atmosphere in the bar area.

Partner

8/10

Excellent

17 Jul 2026

Helen

Great halfway stay. Great area, things to do and great food.

Partner

10/10

Exceptional

15 Jul 2026

Sofia

Lovely grounds, good clean rooms, all works fine

Business Self

8/10

Excellent

12 Jul 2026

Steve

It could do with a little updating.

10/10

Exceptional

09 Jul 2026

Roslyn

The stay was good, the restaurant was lovely looking over the lake. Friendly staff and room clean.

Self

2/10

Poor

07 Jul 2026

Justin

This place is really run down....5 star pricing and 1 star hotel.

10/10

Exceptional

04 Jul 2026

Elena

I stayed 1 night and was upgraded to Lagoon view room as that building has lifts. Parking was undercover. Room was spacious with comfortable bed and good tea/coffee facility with a lot of cuttlery for a hotel room. It would have even better if there a microwave. Lap pool was heated and great-25m one. Spa and sauna facilities were good, but the temperature in sauna was a nit low, so it took a while for body to react. Staff at reception were very nice.

Self

10/10

Exceptional

28 Jun 2026

Ashley

Nice room and very good location

Self

10/10

Exceptional

22 Jun 2026

Steve

Great location, good rooms, friendly staff

Partner

10/10

Exceptional

22 Jun 2026

Kerrie

The room was really comfortable and well set out. Well equipped kitchen. Staff friendly.

Partner

8/10

Excellent

22 Jun 2026

tania

a lovey resort
short walk to beach
bar and restaurant is nice

Partner

8/10

Excellent

18 Jun 2026

Kelly

The resort itself is beautifully located, and there is obvious effort into the grounds and surrounds for guests. The restaurant is nicely appointed for breakfast and dinner, albeit on the more expensive side.
Our room was very clean and had all the essentials. It was quite dated and tired, and did not live up to the expectation of an ‘executive’ room. The staircase is quite dangerous for a toddler, with a climbable railing that has no barrier to prevent falling. Although the top bedroom was locked off, the stairs are still accessible. A child gate would be highly beneficial in this room, and I would not recommend families with active toddlers stay in this particular room.
Staff were lovely, and reasonable value for money. Would stay again if we were in the area.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Amanda

Great

10/10

Exceptional

16 Jun 2026

Kelly

Rooms were nice and big. Staff were very nice. Happy there was a restaurant onsite. Beautiful property.

Family_with_children

10/10

Exceptional

15 Jun 2026

Kerrie

we had the 1-bedroom apartment. The bed was really comfortable, and the apartment was clean also very quiet. Staff very helpful on check in and check out.

6/10

Pleasant

15 Jun 2026

Sally

Nicely done up. Lot of road noise. Poor water pressure in shower. Poor lighting in the room (insufficient to read in bed).

Self

8/10

Excellent

11 Jun 2026

John

The staff were excellent and most hospitable.
We had dinner in the restaurant on both nights and the food was very very nice. Deserts were to die for.

Family

6/10

Pleasant

11 Jun 2026

Krystel

The staff are nice and the location is great. Property is well maintained with the exception of the rooms. It needs to be updated. The carpets are very old and emits a very musty smell. The linens and blankets were also dirty. The kitchen has some basic stuff like coffees and teas which were greatly appreciated. The scenery around the property is great and they have a nice trail walk.

Family

10/10

Exceptional

06 Jun 2026

Ann

Lovely designed and clean room. Staff are fantastic so helpful. Restaurant also has excellent food .

Partner

10/10

Exceptional

05 Jun 2026

Wendy

Really enjoyed our one night stay. Room was very nicely presented. A toaster would be an asset to a stayer not wishing to go out first thing.
Grounds beautifully maintained. A lovely quiet retreat not far from the city.

Partner

10/10

Exceptional

03 Jun 2026

Kayla

Excellent facilities and the rooms are well set up and extremely clean. The perfect place for a family holiday. We will definitely be back!

Family_with_children

10/10

Exceptional

02 Jun 2026

Vimla

The breakfast was amazing with a variety of options. The staff were so lovely. The rooms were so clean and fresh and well presented. Very spacious rooms and excellent location.

10/10

Exceptional

27 May 2026

Nathan

The restaurant was amazing and the golf course was right nearby. The laundry was super expensive.

Business

4/10

Poor

27 May 2026

Mary Ruth

The carpet was wet probably due to the humidity. I had to walk up the stairs to the room. Parking wasn’t easy to maneuver due to the small size. Couldn’t sleep due to the humidity in the room.

Self

8/10

Excellent

27 May 2026

Muhammad Hammad

The heater was not working properly it was on for all night and did not warm the room.
Staff came to help thought it would work but did not do its job.

Family_with_children

10/10

Exceptional

24 May 2026

Luana

Amazing facilities with everything you need. Friendly staff

Family_with_children

10/10

Exceptional

24 May 2026

Michael

We’d stay here again if we could always secure that price. $125 a night. Excellent resort. Food great grounds beautiful maintained. Loved it

Partner

10/10

Exceptional

20 May 2026

Susie

Quick overnight stay. Good location, restaurant on site. Comfortable apartment. Overall good stay.

Family

8/10

Excellent

19 May 2026

Andrea

Great pools which were very clean. Loved being able to walk down the beach and onto other walking tracks. Enjoyed a tasty meal in a pleasant environment.

Partner

10/10

Exceptional

09 May 2026

Carolyn

It was Second to None vety impressed and Highly Recommend.

8/10

Excellent

07 May 2026

Jodie

Shower had mould in it and car parks are very congested

Partner

10/10

Exceptional

04 May 2026

Joe

Clean & Tidy room excellent staff

Partner

10/10

Exceptional

04 May 2026

Giovanni

Rooms are very clean, and the buffet breakfast was quite good.

Partner

10/10

Exceptional

03 May 2026

Kay

Great buffet breakfast at a very reasonable price. Staff were all very helpful and friendly. Loved the golf course. We will definitely be back.

Friends_and_family Friends

10/10

Exceptional

02 May 2026

Ian

Great location and value for money. Friendly and helpful staff.

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Heather

Bathroom looking it’s age everything else looks great

Partner

2/10

Poor

27 Apr 2026

Heath

There were no in-room amenities beyond tea, coffee, and a kettle. As competitive bodybuilders, a microwave is essential, and I should have checked beforehand. Underground parking was full, so we parked in the outdoor lot, which had poor lighting in the rain, and mud tracked into the room on arrival. The air conditioning needs servicing—the filter was filthy, making it inefficient. The pillows were hard like straw, and the mattress lacked a topper.

Additionally, a team member named James (Jamie) emailed my husband accusing him of stealing a cup and a chopping board. There isn’t even a toaster, so a chopping board isn’t a reasonable expectation. He also claimed he tried to call, but we were unavailable, even though we run a business and received calls all day.

So, no, I won’t be returning or recommending this resort.

On the positive side, the restaurant was lovely. The steak was divine, and the gluten-free pizza was excellent with no cross-contamination issues.

Partner

10/10

Exceptional

27 Apr 2026

Ngoc Thanh

The staff were polite
the rooms were clean, and the grounds were beautiful.
We will definitely return in the future.

10/10

Exceptional

25 Apr 2026

Jeremy

Great place to stay. Quiet, tranquil and well maintained

10/10

Exceptional

23 Apr 2026

SHANE

I’ll never stay anywhere else but here when visiting Coffs

Self

10/10

Exceptional

23 Apr 2026

Brett

Room was clean, staff very friendly and helpful, breakfast good, no complaints from me.

Self

10/10

Exceptional

21 Apr 2026

Kay

Great place to stay outside of central Coffs. Great amenities and wonderful staff. Highly recommend.

Partner

8/10

Excellent

21 Apr 2026

John

Nice and tidy property, well maintained considering it's age

Family

8/10

Excellent

20 Apr 2026

Fadi

The resort was nice, staff were friendly, it's always on my short list when visiting coffs Harbour

Family

8/10

Excellent

17 Apr 2026

Tippy

The breakfast buffet offered good value. The resort is expansive, with the golf club conveniently situated onsite. That said, the distance between facilities makes it a little challenging to enjoy all the amenities, including the beach.

10/10

Exceptional

17 Apr 2026

jim

.

Partner

8/10

Excellent

15 Apr 2026

Mark

Room was great, resort As a whole was fantastic

Business

10/10

Exceptional

11 Apr 2026

Swetha

Excellent resort to stay. Me and my family were completely satisfied.

10/10

Exceptional

01 Apr 2026

Jan

Beautiful grounds, good restaurant, everything you need and a short walk to the beach

Partner

10/10

Exceptional

01 Apr 2026

Kathy

Staff were absolutely amazing and willing to help in any way. Room was cleaned and well looked after.
Buffet breakfast was nice and had lots of choices.
The scenery was fantastic and lovely to walk around.

Partner

10/10

Exceptional

01 Apr 2026

Sarah

I stayed in a terrace room and it was neat, tidy and clean. Beautiful grounds and resor.

10/10

Exceptional

31 Mar 2026

Jenny

The whole concept was outstanding

Partner

8/10

Excellent

30 Mar 2026

Laurence

The staff were extremely pleasant and helpful at reception and dining. The room was clean but a little dated in furniture and fittings.

Family

10/10

Exceptional

29 Mar 2026

David

Would stay again. Great all round experience

Family_with_children

10/10

Exceptional

29 Mar 2026

Alan

The food at the bar and grill was amazing.

Partner

8/10

Excellent

26 Mar 2026

ivan

Lovely outlook from our room. Food was average and pricey. A good place to stay overnight. Hotel is well priced. Convenient access from the freeway

Partner

8/10

Excellent

26 Mar 2026

Sara

Quiet location

Partner

10/10

Exceptional

25 Mar 2026

Taya

The room was great. The couch was uncomfortable. The bathrooms are clean and tidy but show there age

Golf course and pool area was fantastic. The seats around the pool got uncomfortable after a while. Couldn’t sit here all day

Overall highly recommend the resort and we are already planning our next stay at the resort

Partner

10/10

Exceptional

25 Mar 2026

Kristian

Nice room , good value place to stay.

Partner

8/10

Excellent

24 Mar 2026

Allison

We enjoyed the property however we arrived around dinner time on a Monday and the restaurant was very limited, we wished we’d known ahead of time and would have eaten in town or picked up something to cook in the unit

Family

10/10

Exceptional

24 Mar 2026

Lorraine

Gorgeous complex. Nice room but some areas need an upgrade. A more comprehensive menu for dinner would be welcome.
Otherwise a wonderful holiday location. I’ll be returning.

Partner

8/10

Excellent

22 Mar 2026

Gail Amor

Spacious and high accessible destination. The resort is set on extentsive and wide open spaces that offer plenty of space for walking without living the property.

Self

6/10

Pleasant

15 Mar 2026

Rosa

Lovely staff and lovely dining area.

Partner

8/10

Excellent

10 Mar 2026

Michelle

Great pool and lots of open green space

Self

8/10

Excellent

09 Mar 2026

Trish

Clean and good value for the price. Restaurant and bar were nice

Partner

10/10

Exceptional

08 Mar 2026

Dan

Beautiful room, great view of the lagoon. Clean and fresh, staff were incredibly friendly on check in and knowledgeable. Restaurant facilities were top notch, grounds were well maintained and exceptionally clean.

Business

8/10

Excellent

04 Mar 2026

JASON

We had a great stay. Massive swimming pool that's warm thanks to being in the sun.

Family_with_children

8/10

Excellent

01 Mar 2026

Frank

Great location, relatively clean rooms but belong in the 1970's, badly in need of complete overhaul into the 2020's at least.
Village centre very good, grounds very well kept, maybe should put more money into the rooms update.

Three star at best!

Partner

10/10

Exceptional

28 Feb 2026

Fiona

Location

8/10

Excellent

25 Feb 2026

Arunesh

Clean room, friendly staff. Property is a tad dated and could do with a refresh but great otherwise.

Family_with_children

4/10

Poor

23 Feb 2026

Catherine

5 star for the staff - they were absolutely fantastic, helpful and friendly, but 1 star for the resort. Looked old and tired and desperately in need of an upgrade. Our bathrooms were hazardous and not appropriate for elderly or for people with limited mobility. Our Room Airconditioning needed upgrading. The place just needed a good wipe down - railings and every surface in the dining room was sticky - obviously never been cleaned or not cleaned properly. The food was mediocre. These are some of the things that were very obvious to us.

Family

8/10

Excellent

22 Feb 2026

Claudia

All was fantastic- A little difficult with the huge increase in the usual nightthough due to State Oz Tag in town.

10/10

Exceptional

20 Feb 2026

Judith

The room was very comfortable and clean, very comfy king size bed and the man at reception was very professional, helpful and welcoming.

Partner

8/10

Excellent

20 Feb 2026

Caroline

Room was lovely and clean and location was great

4/10

Poor

17 Feb 2026

PETER

Standard Hotel room was in poor condition and aging

8/10

Excellent

15 Feb 2026

Valentine

Yes

Leisure Partner

6/10

Pleasant

13 Feb 2026

Rachel

Staff were great. Room was a bit shabby and in need of a remodel

10/10

Exceptional

09 Feb 2026

Dan

Front desk service was brilliant right from the moment of walking in through reception felt very welcome and valued as a customer. Accomodation was clean and tidy and brilliant value for money. Facilities are unreal, will definitely be back.

Business

8/10

Excellent

07 Feb 2026

Kaitlin

Staff was very nice. Grounds were nice. Ordering food at the restaurant didn’t work completely right

Leisure Partner

6/10

Pleasant

05 Feb 2026

Sharron

When I questioned was this an executive suite looking out at a concrete wall reception said I should have booked through them not Expedia!!! Really?

Leisure Partner

8/10

Excellent

05 Feb 2026

Debbie

As a resort the grounds are lovely; we thought our room was somewhat dated and the bed not overly comfortable for us. But it was a good size with a separate lounge. Shower was over a spa bath which is not ideal but the water pressure was excellent.

It does represent good value for what we paid and we were happy to stay there. That said we wanted to eat in the town so we had to drive in as it was too far for us to walk.

8/10

Excellent

02 Feb 2026

Harold H

A little dated

Leisure Partner

2/10

Poor

30 Jan 2026

David

Shabby room, no elevator, terribly dated and in need of major renovations

4/10

Poor

30 Jan 2026

Joal

Old and outdated. Also all the bars and restaurants were closed

Partner

10/10

Exceptional

29 Jan 2026

Joanne

Great staff, well appointed room, beautiful grounds, walk through to beach and so many activities on the property.

Business_and_leisure Family

6/10

Pleasant

26 Jan 2026

Scotty

Great pool,

Leisure Family

10/10

Exceptional

26 Jan 2026

Julia

We really enjoyed everything from our one bedroom apartment and a balcony - the pools the restaurant and entertainment on Sunday evening ! It’s a great location

Partner

10/10

Exceptional

25 Jan 2026

Andrea

Great facilities. Beautiful location and grounds. Friendly staff.

Leisure Partner

8/10

Excellent

21 Jan 2026

Kristy

Lovely resort, clean friendly staff.