Coffs Harbour Budget Stay

6/10

Pleasant

21 Jul 2026

Gerard

A recent change of Hotel ownership and management, we had to wait 30 minutes to confirm again our booking (2 bedrooms 4 adults with Breakfast) and finally get our keys and access to our rooms

Friends_and_family Family

4/10

Poor

01 Jul 2026

Graham

Due to the ownership change, my booking was not registered albeit regular communication with the motel, even the previous day. Check in was delayed until further confirmation with management via pH was made. Otherwise good budget priced accommodation

Self

6/10

Pleasant

11 Jun 2026

Fiona

Shocked that there were only 2 pillows and no wardrobe. Budget hotel correct

Family

8/10

Excellent

22 May 2026

Amanda

It would have been helpful to know before we arrived that there was no elevator, other than that great spot great staff great service

Partner

6/10

Pleasant

07 May 2026

Elsie

You get what you pay for. The room was small and bathroom very compact. You can hear your neighbours talking so the walls are thin. However, the beds were clean and check in was easy. Staff was lovely and accommodating. Well situated for an overnight stay if you are passing through.

Friends_and_family Friends

8/10

Excellent

03 May 2026

ram c

room smelt dusty and musty as if it has nt been used for a while ; bathroom sealant was in desrepiar state, the door strip wa sunfixed and hanging loose

Self

10/10

Exceptional

30 Apr 2026

Donna

Very friendly staff..room clean and easy to get around area

Self

10/10

Exceptional

25 Apr 2026

jeremia

Hotel was average, you get what you pay. The main point is, the staff at the desk is very helpful, & very kind.

Partner

6/10

Pleasant

17 Apr 2026

Kurt

Very run down however the room was clean. The bathroom was dated with water from shower covering the floor. Staff were helpful and courteous

8/10

Excellent

09 Apr 2026

Gerry

Staff were excellent, room clean, great value when you only need a sleep for the night

Partner

8/10

Excellent

07 Apr 2026

Hannah

For a budget hotel this place was fine. Not much space to walk around the room, and there was only 1 chair at the pool, The good points were there is breakfast available and the beds were comfortable. Good spot to stop over

6/10

Pleasant

04 Apr 2026

Jan

Breakfast very simple

6/10

Pleasant

04 Apr 2026

Craig

Wotif.com didn’t give them my contact information this trip so I had to wing it from my previous trip to gain access to the lock box for my room key then had to call the after hours number to find out what room I was in as they fail to write it down, get to my room again pest (cockroach’s) all over my bed and in the bathroom, the bathroom needs to be updated with the shower heads as it make it very difficult for a tall person to have a shower, have all the condiment in the room but no spoon to make a coffee that was a big let down

Self

6/10

Pleasant

04 Apr 2026

Craig

On the first time staying there I did notice that there was some pest in my room I did find that the bathroom wasn’t the best

Self

2/10

Poor

25 Mar 2026

Melinda

This is a BUDGET BUDGET place, soooo small

Partner

6/10

Pleasant

23 Mar 2026

Ashley

It’s worth $100/night but with oztag in town was $200 over priced

Self

8/10

Excellent

21 Mar 2026

Glenn

reasonably clean and comfortable, pleasant staff

Self

6/10

Pleasant

18 Mar 2026

Simon

Convenient. Good for a night or two.

Partner

6/10

Pleasant

15 Mar 2026

Leonor

Great staff @ reception. Old property but convenient location.

Partner

8/10

Excellent

11 Mar 2026

Jeannie

Friendly staff, says check in from 12 but rooms aren't ready before 2pm. Very basic room with kettle. Didn't use pool but looked clean and saw someone cleaning it in the morning.
Right next door to a pub which served food.

Partner

6/10

Pleasant

09 Mar 2026

katherine

Breakfast used to be good, they used to have croissants and muffins, then the croissants disappeared then the muffins and yesterday they ran out of muesli, only cornflakes and rice bubbles. Very basic continental now

4/10

Poor

08 Mar 2026

Billy Joe

We expect a queens bed but is not

Family_with_children

6/10

Pleasant

24 Feb 2026

Susan

Staff were hard to find on arrival even with a bell. One staff member sat at a table pretending not to be staff, I know this as I heard her telling the receptionist how she thought it funny!!
German Roaches around electric jug. The room is in poor condition however other than the roaches and needing repairs it was clean. Shame because location is excellent.
Room 20 23rd of Feb 2026

Self

8/10

Excellent

22 Feb 2026

mark

Staff were very good - helpful - polite

Bathroom needed work - holes in walls

Family_with_children

2/10

Poor

22 Feb 2026

Avery

The front door to the hotel was meant to need a fob to open but it was unlocked and pushed open easily. I closed the door to my bathroom late at night after a very long and stressful day of work meetings (so I could wheel my bag past) only to find it had locked. Thankfully for some unknown reason I'd packed a multi tool for my trip - you never know when you'll need one. The carpet outside my room was badly stained. I had to lift a 30 kg suitcase up several flights of stairs. The staff were very helpful - I had a late check in so they called me to organise leaving my key in the safe, and they can't help Ibis running a hotel that isn't up to scratch.

Business Self

2/10

Poor

21 Feb 2026

Kirby

The room had mould and dirt throughout the bathroom. The bedding had other peoples hair all through it (all kinds of body hair) and the smell of bleach made our eyes water as we entered the room. This was the worst accommodation i have ever stayed in and refuse to return. We ended up leaving a day early due to the room conditions. The standard of the room does not go with the mark up price $300+ compared to their original price of $99 a night. If accommodation was not completely booked out in Coffs i would have refused to stay in those conditions.

Family_with_children

8/10

Excellent

15 Feb 2026

Sophia

Cheap room was all I needed

4/10

Poor

25 Jan 2026

Ellyn

So loud constantly. There was definitely an animal in the room above me, its paws on the floor was constant. Bathroom mould eveywhere. Staff were so dismissive when asking questions. The whole experience was may less then ideal

Leisure Self

4/10

Poor

25 Jan 2026

Patricia

The 2 stars are for the person on check in. Everything else was just a bit gross. The entryway, foyer and stairs were dirty. Everything about the room was dirty, the sheets on the bed had stains and the room had a funky smell

6/10

Pleasant

22 Jan 2026

Modesty

The room was a little worse for wear and small

Leisure Family

8/10

Excellent

19 Jan 2026

John

Staff very pleasent. Room was clean, very good gor a budget stay

Friends_and_family Family

2/10

Poor

18 Jan 2026

Tonya

The first room reeked of smoke. The next room was small and ill equipped, dirty, noisy and in very poor repair. Booked because have stayed at Ibis all over the world- this place should not bear the name. Receptionist was helpful and courteous.

Leisure Partner

2/10

Poor

16 Jan 2026

Davis

Very tiny rooms and bathrooms. No room to move around in the room. Difficult to have shower in the room as it's too small. Only one small fridge for the entire hotel. I never going to book Ibis again.

Leisure Family

2/10

Poor

13 Jan 2026

Stephanie

Regret... that is what I felt throughout my stay at Ibis budget Coffs Harbour. Stayed here for one night for a stop over. The hotel looks run down. Every area of the hotel, including the reception, stairwell and the room had a different, horrible smell. The hotel and room was definitely not 3 stars- more at the level of a bad backpackers. The room is far from a standard that you'd expect in 2026- more like a gaol. The towel racks were horrid. The bathroom very small with holes in the walls. No vanity- a small shelf where belongings fall onto the ground nearly missing the toilet. I could not stop water coming out of the tap. The whole room (4 beds) reliant on the one big too bright light, so everyone has to go to bed at the same time. The air con had a big blue light on it and it didn't turn off- was there the whole night. Could hear other guests come and go throughout the night. And the worst of it the breakfast (described as a 'great breakfast' on a sign out the front) was absolutely appalling. When I mentioned juice to my child, another guest politely informed me that the OJ appeared off- that it was fizzing. The milk for the coffee was separating. The pancake machine did not work. We didn't eat any of it- that we actually may have paid for it- I can't even begin to comprehend that. The location is very far from the beach (8 minute drive) so my dream of getting up and running the coast of coffs was ruined. Spent so much money avoiding being there. TV did not work.

Leisure Family_with_children

6/10

Pleasant

10 Jan 2026

lynne

Cockroach in room. Bathroom basic need repair
Bed and linen comfortable
Parking at rear quite safe
Wasn’t told there was as a breakfast room on arrival. So didn’t have breakfast before leaving
Very basic room

Leisure Self

2/10

Poor

09 Jan 2026

Ali

Subject. Coffs harbour ibis

I am writing to formally complain about the condition of the room I stayed in last night. The room was completely not ready for guests and did not meet basic accommodation standards.
There were no side tables, and the shower was leaking water. The shower area itself was extremely small and uncomfortable to use.
Most concerning was the bed, which was in very poor condition. It kept moving and was unstable, making it impossible to sleep. I did not sleep for even one full hour throughout the night. I woke up at 5:00 a.m. and eventually had to place the bed sheets on the floor to get some rest.
This was one of the worst nights of my life. I paid $205 for this room, which I believe is completely unreasonable for the condition provided. Sleeping in my car would have been far more comfortable.
I feel extremely disappointed and believe this experience was unacceptable. I request that this matter be taken seriously and that appropriate action be considered.

Ali A Ali

Leisure Friends

2/10

Poor

09 Jan 2026

Aldo

Check in and 10 minutes later checked out..Never will book another Ibis again

6/10

Pleasant

09 Jan 2026

Rakchyaka

Its okay.

Leisure Family_with_children

8/10

Excellent

05 Jan 2026

Justin

The whole place was clean and the staff seemed nice and accommodating.

Leisure Family_with_children

2/10

Poor

03 Jan 2026

Peter

Receptionist greeted us with a mouth full of hot chips and proceeded to eat them while checking us in. Room was small

small

Partner

10/10

Exceptional

03 Jan 2026

Ali

It’s was very good easy to go around the staff,parking,& room

Family

2/10

Poor

30 Dec 2025

Ayush

Room

4/10

Poor

27 Dec 2025

Jessica

The room was clean and the staff were lovely, however the hotel itself was very run down. The bed was uncomfortable. Definitely some upgrades needed.

Leisure Partner

2/10

Poor

26 Dec 2025

Andrew

Lovely staff, especially the lady on reception, but room well below expectations. Ridiculously poor value!Tiny room, stained carpets and no lift. Perhaps an upgrade was needed 10 years ago, but now …………!

Friends_and_family Family

2/10

Poor

23 Dec 2025

Jamie

The only thing that wasn’t budget about the Ibis Budget Motel in Coffs Harbour was the price. Everything else was right on the word: You don’t need a bedside table. Just put your phone and water glass on the floor. Need a good cough? The mould on the carpet that compliments the pet stains on the floor should get a nice hack going. The designer paint job is terrific with 4 layers of previous colour choices all showing through nicely. A bedside lamp? Don’t need one when you don’t have a bedside table, but just stick an industrial fluorescent tube vertically to the wall - everyone loves that blinding glow. The bacterial growth on the tiles on the bathroom shouldn’t be overlooked either: soon you will be able to farm it for some interesting and exotic disease management. And the rusty door hinges add that final and lovely old world ambience that travellers so appreciate. A shame I can’t add the photos here: such a vivid portrayal of Accor at its finest.

Leisure Self

2/10

Poor

23 Dec 2025

Kaz

Hi Wotif,
2 cockroaches welcomed in the bathroom. Insects moving around on the bed. Also caught it on my carrying bag in the morning.
Bed too soft, probably old.
It was not worth spending $176 for a night stay.
I will avoid staying at Ibis hotels from now on.
Hopefully Quest stay better for tonight.

4/10

Poor

22 Dec 2025

Garry

We weren’t told our room was on the third floor with no lifts, as I have copd it was very difficult climbing three flights of stairs. There was no bed side table or chair to put my cpap machine on or a fridge to keep drinks cold. None of this was explained at the time of booking.

Leisure

2/10

Poor

22 Dec 2025

RANIL

Disgusting

10/10

Exceptional

19 Dec 2025

Katherine

We didn’t end up getting to stay due to flight issues but the staff were understanding so thank you

Business Friends

6/10

Pleasant

17 Dec 2025

Kendell

Staff was really lovely. The cleanliness of the room, towels, and pool were disappointing. the tap handles in the restroom continuously got stuck & leaked. The pool only had one chair beside it.

Leisure Partner

4/10

Poor

15 Dec 2025

David

Staff were great, room is shocking, smell of mould in the bathroom, although bed was nice and clean sheets were nice too

8/10

Excellent

06 Dec 2025

Gerard

Convenient location, clen

Partner

10/10

Exceptional

27 Nov 2025

Edwin Berny

Yes

Leisure Self

4/10

Poor

27 Nov 2025

Kieran

Air conditioning didn’t work, room was 35 degrees on arrival. No after hours number to call and request assistance. Zero sleep as a result. Left voicemail for someone to call me, no response.

Business_and_leisure

10/10

Exceptional

27 Nov 2025

Peter

Great stay very friendly and helpful

Business

2/10

Poor

22 Nov 2025

Sarah

The noise and people keeping us awake all night fighting outside and swimming in the pool and there was a beer bottle in the pool

Leisure Family

10/10

Exceptional

22 Nov 2025

Dietmar

The room was excellent and the staff were very helpful.

4/10

Poor

21 Nov 2025

Lawrence

Checking says 12 but they’re not ready. Room needs maintenance.

6/10

Pleasant

16 Nov 2025

Elizabeth

The room was clean, but had a weird smell. The staff were lovely and very welcoming.

Leisure Self

8/10

Excellent

12 Nov 2025

Gerard

Small but Quiet room, good WiFi, clean sheets. We requested a fridge, and Maudee was helpful, in swapping another room. Thanks

Partner

2/10

Poor

09 Nov 2025

Siegfried

The staff who works at the reception was great and helpful. But the room was terrible. It’s dirty on the floor and the dirty on the wall. Smelly, and it should not be recommended for Expedia members.

Leisure Partner

8/10

Excellent

08 Nov 2025

Katrina

The room was standard for this hotel chain. The bathroom was showing signs of age & rust in metal trims, the shower tap handle fell off! It was very noisy overnight, with guests’ dogs barking, and people talking loudly in the corridors as they returned late in the night. The reception staff seemed to disappear at peak check in time, leading to a queue of guests waiting in the foyer. The breakfast was not as varied as the advertising inferred, with the pancake machine broken and no fruit being made available. Certainly not value for money, sadly. Our previous, recent, experience with Ibis Budget in South Wales UK was amazing, so we were understandably disappointed with this site.

Partner

6/10

Pleasant

03 Nov 2025

Donita

Staff were great, room clean

Business Self

4/10

Poor

03 Nov 2025

rhiley

Staff was rude because i missed the check out time, rhere was blood on yhe floor on my room from the shower to the bed

8/10

Excellent

30 Oct 2025

Catherine

Room clean, bathroom small but for one night perfectly functional.

Leisure Family

2/10

Poor

30 Oct 2025

Karen

Bathroom dirty with pubic hairs and regular long hairs. Smell of bleach burnt eyes. No idea where they used bleach as bathroom filthy. Tv is so old. Remote so old you couldnt tell which button was which. Breakfast is a disgrace. Stale cereal, cardboard plates, cardboard cups for hot drinks, water in a thermal jug was warm at best. So called \"pastries\" where old, stale thawed pre packaged muffins. No fruit either fresh or tinned. Would have been cheaper and fresher to go to Maccas. Whole building internally is a disgrace. No air conditioning in public areas. Noisy from other guests and traffic.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Brian

The room had not been cleaned or the bed made on our arrival. The receptionist cleaned the room and changed the bed and the rest of our stay was fine.

Partner

10/10

Exceptional

29 Oct 2025

Helen

Room was clean. Bed a little firm, but clean. Crisp white sheets; beautiful.
The only problem was the noise. Motel is situated quite close to the Pacific Highway.
The Coast Hotel is next door for everything dinner. Breakfast is available at the motel for additional cost.

8/10

Excellent

25 Oct 2025

Neville

An enjoyable stay.

Leisure Self

6/10

Pleasant

21 Oct 2025

Jill

Needs repair and repaint

Leisure Friends

2/10

Poor

16 Oct 2025

Mykola

Old and dirty

10/10

Exceptional

16 Oct 2025

Gary

A bit old needs some detail work to bring back to ibis usual standard

Leisure Partner

6/10

Pleasant

13 Oct 2025

Chloe

Receptionist was very lovely, great communication.

Bed was comfy but no wall sockets near bed, tiles missing in bathroom and vinyl coming off wall with also a leaking shower.

Business Self

6/10

Pleasant

11 Oct 2025

mathew

Bathroom had mould across the top of the door frame, mattresses where old and worn!
didn't realise that there was a pub/night club right beside the motel, the music and bass was cranking at midnight. the room was vibrating!

Leisure Family

8/10

Excellent

11 Oct 2025

Roslyn

Staff were very helpful & friendly.
Affordable,Convenient location. Parking was great.
Would stay there again.

Leisure Self

2/10

Poor

10 Oct 2025

Liz

Everything. No soap ,shower mildue.Second hand rating. Sorry. Was reasonably priced. I guess you get what you pay for.

6/10

Pleasant

10 Oct 2025

Bruce

You get what you pay for!!

8/10

Excellent

07 Oct 2025

Patricia

Room cramped

Leisure Partner

4/10

Poor

01 Oct 2025

Laura

The staff were very nice, friendly and helpful. Unfortunately our room’s soap dispenser was empty and the breakfast was lacking in terms of selection.

Leisure Partner

6/10

Pleasant

30 Sep 2025

Col

You get what you pay for ! Water from shower ran out on floor not in the drain. Wet everything.
One night at a time is ok .

8/10

Excellent

30 Sep 2025

mark

Place is fine.

Leisure Partner

4/10

Poor

29 Sep 2025

David

Staying in room 2, next to the laundry. Washing machine and dryer was noisy until 10pm. I’m unsure if the sheets were changed from the night before due to the bottom sheet being torn.

Business

6/10

Pleasant

29 Sep 2025

Grant

Afterhours key safe would not unlock - luckily duty manager was still around to retrieve my key for me. Average cleanliness - squashed biscuit or cake on the carpet between the single beds.
Locked outside of room at 3am when I went to the vending machine. Had to wake night manager to reset my keycard to allow access back into my room.
Very noisy hotel/pub next door with very loud music and screaming (?singing). Damage to carpark/broken beer bottles etc in hotel carpark in the morning.
Would have to think twice about staying here again.

Business Self

4/10

Poor

29 Sep 2025

Baldeep

Pros: close to the highway, room was ok.
Cons: noisy dance pub next door, no exhaust in the bathroom, no hair dryer, no car park available

Leisure Family_with_children

4/10

Poor

28 Sep 2025

sandra

Rooms were terribly small and shower and toilet ridiiculously small, beds were clean and comfortable

Leisure Partner

2/10

Poor

26 Sep 2025

donna

It was very noisy with water pipes sounding like drilling in my room. Shower dripping all night. I could go on

Leisure Self

2/10

Poor

26 Sep 2025

Judy

This place is in great need of some TLC. My room was nasty. I got up in the middle of the night and saw cockroaches and other tiny bugs. They were everywhere. Didn’t sleep the rest of the night. Couldn’t use the shower.

Leisure Self

6/10

Pleasant

25 Sep 2025

raymond

tiny room bunk bed above main bed was so close to the bed room was very clean reception lovely

Leisure Family

8/10

Excellent

24 Sep 2025

Andrew

You get what you pay for, close to the highway and window lock not working properly so the noise was really bad, felt like I was trying to sleep on the highway!

Business

2/10

Poor

23 Sep 2025

Eliza

Easy check in process as it was late at night. The halls smelt of cigarettes and the noise from the night club next door meant that we did not get to sleep till after 2am. Definitely not accessible unless on the first floor, lots of stairs and no lift. The bathroom was unclean, with what looked like mould in the cracks of the wall. No plug near the bedhead meant that I could not plug in my cpap machine.
I had someone enter my room in the morning (not sure how they had access to be able to open my door). I do not recommend this hotel.

Leisure Family

10/10

Exceptional

21 Sep 2025

Bruce

It is just perfect for a overnight stay which is all I ever need, lady at reception was very polite and helpful, cheers

Leisure Self

4/10

Poor

21 Sep 2025

Terrence

Tired and seedy.

Leisure Self

2/10

Poor

20 Sep 2025

John

Ibis did a dantastic job.

Wotif suggested an arrival day, 1 day after the day i searched. And didnt make it obvious on the booking, so i paid for a room the day after thr day i needed it.

Then when i tried to fix it, i got to pay for 2 nights, when when i only needed 1. So they dudnt fix anything. And they suggest days that dont help.

Business Self

8/10

Excellent

16 Sep 2025

Darrell

Close to dining

4/10

Poor

14 Sep 2025

Albert

didn’t like the shower drainage, the water ran out the door instead of in the drain !

4/10

Poor

11 Sep 2025

Sandra

Unsafe from above bunk. Hanging loose power point in bathrm. No reply when reported it.
Will not be back.

Leisure

4/10

Poor

06 Sep 2025

loretta

The bathroom light didn't work, door handle was broken and shower leaks into the floor.

6/10

Pleasant

05 Sep 2025

Pam

Good hotel for overnight stay at a good price

Leisure Family

4/10

Poor

04 Sep 2025

Mark

Staff were kind, friendly and helpful

8/10

Excellent

03 Sep 2025

Danny

The staff were brilliant

Leisure Family