Name: Westgate Park City Resort & Spa
Address: 3000 Canyons Resort Dr, Park City, 84098, US

6/10

Pleasant

29 Jul 2026

Sharon

Suite was very small to move around. Lighting poor. No exhaust fan in bathroom. Pull out couch mattress very uncomfortable.

10/10

Exceptional

23 Jul 2026

Jeramy

Amazing and beautiful place to stay. Great price, friendly service, super clean room, views is great. The room we stayed in even had a sauna. Perfect relaxing place for our vacation.

10/10

Exceptional

21 Jul 2026

Laura

After a long day of travel and last minute reservation, I could not be more pleased! The staff was extremely helpful and the room was more comfortable than expected. We needed a late check out and the staff was so easy to accommodate! Definitely on my list to visit again.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Eric

It was a super clean hotel had alot of activities to do.

Family

10/10

Exceptional

19 Jul 2026

Caroline

The amenities were incredible. My husband and I really enjoyed our overnight stay and the shuttle to/from the hotel was super nice.

Partner

10/10

Exceptional

06 Jul 2026

Mian

Very nice place and resort

Self

6/10

Pleasant

04 Jul 2026

John

Offseason… place not in tip top ship. No lobby bar. Restaurants had strange hours and a few were closed. Our mistake for not recognizes the summer is the off season for this place.

Friends

10/10

Exceptional

29 Jun 2026

Shanae

The resort was buying amazing. The employees were so fantastic and you feel so special! The room was lovely and we loved the hot tub. Totally plan to come back!!

Partner

10/10

Exceptional

15 Jun 2026

Destinee

The hotel was great! Staff was very helpful, shuttle service was great, and location is perfect!

Family_with_children

8/10

Excellent

10 Jun 2026

Vicki

The proper tea was beautiful with magnificent views. The room and amenities were well aligned with the nightly price. The problem with the property is the layout is crazy. You have to go upstairs, down the hall, down an elevator to get where you need to go. It was so confusing. And the fact that you had to buy the supplies to make s’mores with ridiculous. Many hotels do s’mores at night now and I’ve never had to pay anywhere that I’ve stayed. That was disappointing. And everything closes by 10 PM which is much too early for a family resort. We had a wonderful stay, but there are definitely some areas that need improvement.

Family_with_children

10/10

Exceptional

01 Jun 2026

Jerry

Our check in was amazing! Laura was so kind and helpful. She helped us celebrate our anniversary! Made us feel so special we are coming back every year to celebrate! Beautiful resort!

Family

6/10

Pleasant

31 May 2026

Paige

Just okay. Dark

10/10

Exceptional

25 May 2026

Janelle

Great hotel. Family friendly. Already planning to come back during 4th of July.

Family_with_children

6/10

Pleasant

25 May 2026

Nedim

I liked everything but my room the shower/steam tub smelled like pee and the fireplace wouldn't work also the adult pool was out and fixed by the time we had to checkout overall it was okay

Partner

10/10

Exceptional

18 May 2026

Christopher

Great property

Family_with_children

6/10

Pleasant

14 May 2026

Dan

After a very nice welcome by staff at check-in things started going downhill.
I had asked for a room with a \"nice\" view and when we got to the room it was a view of a road, dirt hill, parking lot and a tree blocking what little view we had. Then we noticed the room was 80 degrees. Uncomfortable. Found out later the AC was out in the whole complex. Great, no one at the desk notified us. Thank goodness for fans in the room and cool weather.
We were hoping to take advantage of their in-house steak restaurant but they were closed as was most amenities due to off-season. Also no notice at check-in that these were not available and maybe references where other services could be found. So, good off-season rates but amenities are lacking. And the hotel is very difficult to navigate with long corridors and numerous elevators.
Not a great way to celebrate our 40th anniversary. We will probably stay elsewhere.

Family

10/10

Exceptional

11 May 2026

Megan

We stayed at Westgate Park City Resort & Spa for Mother’s Day weekend and it was truly one of the most memorable family weekends we’ve ever had. I brought my mom and my two nieces, and every generation from 7 years old to 60 years old had an incredible time.

The customer service absolutely blew us away. Paul made our check-in experience seamless and welcoming from the moment we arrived. He went above and beyond helping us navigate parking, our room, and all the resort amenities. It honestly set the tone for the entire weekend, and I’m so grateful we were welcomed by him.

We also loved the complimentary shuttle service, Art was wonderful and made getting around so enjoyable. The pool was spectacular, and the activity center was one of our favorite parts of the trip. We participated in all the Mother’s Day activities and crafts (including crafts for adults!), played bingo by the pool, and loved that there was always something fun happening without ever needing to leave the resort.

The Mother’s Day brunch and fresh roses were such thoughtful touches that made the weekend feel extra special. It truly felt like the resort cared about creating meaningful experiences for families.

Thank you to the entire staff for making this such a beautiful and memorable weekend for our family. We had such an amazing experience that we’re already talking about making this an annual Mother’s Day tradition.

Family_with_children

10/10

Exceptional

03 May 2026

Bethany

We LOVED our stay at West Gate in Park City, Utah! My husband and I got married on his birthday and West Gate hooked us up. They made our day so special—we felt like resort royalty. Our condo was clean, cozy and comfortable. We had the best view in the house—a pine-flanked balcony overlooking the outdoor pool. Okay. Can I tell you how beautiful this was??!! Wow. Wow. Wow. The jacuzzi tub felt like a taste of Tahiti. We felt pampered, adored and welcomed. Nice, the desk attendant, was so kind, helpful and friendly. She offered us water, which was soon chilled in our full-size fridge, complete with a fully stocked kitchen. Large television. Spa-like shower. Such a cool condo. We loved all the pools and amenities on the premises. This was a night to remember. We highly recommend West Gate!!

Partner

10/10

Exceptional

29 Apr 2026

Anna-Marie

The staff went above and beyond to make our anniversary very special. We felt very pampered and attended to. The rooms were clean, the grounds beautiful and the 18 over pool area was so relaxing. Everyone was very attentive and kind. We’d love to stay here again. Thank you for helping make our anniversary one to remember!

Partner

10/10

Exceptional

13 Apr 2026

Grant

Great location and everything that you could want in a mountainside resort.

Business Friends

10/10

Exceptional

31 Mar 2026

Caesar

Great clean room with great amenities, great ambience of the building. The spa at the resort was awesome

Partner

8/10

Excellent

25 Mar 2026

FELIPE

The staff and amenities were fabulous.

It’s a maze to get to places. But once you figure that out it’s great.

The shuttle bus is a good option to get in and out of town but you can’t reserve it so sometimes it’ll take 10 mins or 40.

Partner

10/10

Exceptional

20 Mar 2026

Ronald

Everything was great

Friends

10/10

Exceptional

18 Mar 2026

Becky

Cannot beat the ski valet and ski locker set up for your gear. Loved the saunas and steam rooms too

Family

10/10

Exceptional

18 Mar 2026

Timothy

Very close to Canyons lifts

Family

10/10

Exceptional

15 Mar 2026

Emerson

Valet parking was super nice. Little activities were cool

Partner

10/10

Exceptional

13 Mar 2026

Margaret

Great location!

Self

4/10

Poor

12 Mar 2026

Christopher

As with many properties these days since Covid, the servicing of the room is very poor. It is amazing how management has taken one of the best group of workers and turned them into some of the worst group of workers. Of course this is all in the name of greed and recognizing what they got away with during Covid. So they charge $25.00to have your sheets changed. They didn’t inform me of this although they said they did and will not remove the charge. The greed of upper management and ownership continues.

Partner

6/10

Pleasant

05 Mar 2026

Azarakhsh

The property and location was excellent.
The only issue was with the shower in the room 4305 that it smells like sewage after using shower every time.
We called the westgate manager several time and they put some drano and cleaned the faucet several times but did not fix it. The shower is renovated but needs grouting the tiles.
The smell of sewage was unbearable.
Otherwise the unit was nice, renovated and spacious.

Family_with_children

6/10

Pleasant

04 Feb 2026

Charles

The room was as expected, and the staff was great. The layout of the facility is bizarre, making it very difficult to get around between amenities and the mountain itself.

10/10

Exceptional

02 Feb 2026

Ryan

Thought the shuttle service the hotel provided (for free) to/from Main Street was phenomenal. Would definitely schedule a yoga session as well.

Partner

10/10

Exceptional

01 Feb 2026

Katelyn Marie

Great service and amenities, particularly enjoyed the relaxation pools and free on demand shuttle service.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Christopher Addison

The staff was awesome. Room was exceptional. We were there for our 25th anniversary it did not disappoint. The location is perfect.

6/10

Pleasant

01 Feb 2026

Christopher Keith

Room was cramped and tired. Layout of resort is unintuitive and difficult to navigate. Staff were very nice. Qualify of food options on premise was mediocre.

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Kurt

Great staff, amenities and location.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Christopher

Great location!

10/10

Exceptional

16 Jan 2026

Ben

The mountain view was amazing.

4/10

Poor

12 Jan 2026

Eileen

The check in process took 45 minutes. The self-parking garage did not work with my key so I had to go to the front desk to get another one. There was a surprise $150 additional fee upon check-in. Getting the room cleaned is an additional fee. There is no room service i.e. food delivered to the room from the hotel restaurant. I kneeled on the couch to get to something out of my bag and it cut my knee.
The pool is nice, and it is easy to walk to the plaza where the restaurants are.

2/10

Poor

06 Jan 2026

Joseph

It's a horrible would not recommend.

Friends_and_family Family

8/10

Excellent

06 Jan 2026

Deepal

Friendly staff from the doormen to the front desk. We stayed in room 5612A in a Premier Villa 1 Bedroom Suite. Even though it was on the fifth floor, we were at street level, so we had to keep the curtains closed the whole time for privacy. It was recently renovated. It had everything we needed: a king bed, sofabed, fully equipped kitchen (all large and small appliances, cookware, utensils, dinnerware, etc), fireplace, and a spacious bathroom with double sinks and freestanding bathtub. The only complaint we had was the sofabed was uncomfortable because it dipped down in the center and the frame made a loud squeak every time someone moved.

Friends_and_family Family

4/10

Poor

03 Jan 2026

Jose

We were shocked to find out it is additional to have your room cleaned by the cleaning staff. They need to let guests know at check in this policy. Had to call to beg to have garbage removed from room, more towels, toilet paper, etc.

Leisure Family

6/10

Pleasant

03 Jan 2026

TRISTA

Staff was very mediocre. Room was very dated for price point.

Leisure Partner

2/10

Poor

02 Jan 2026

Josh

I accidentally booked the wrong date by one day, and they wouldn’t refund me my $300 back. It’s a nightmare to try to call in to contact anyone.

6/10

Pleasant

01 Jan 2026

Frederic

didnt use the pools etc and yet was charged a facilities fee. Very expensive for what we got

8/10

Excellent

31 Dec 2025

Tony

Overall good

2/10

Poor

25 Dec 2025

Justin

I booked this hotel for a b day surprise gift for my wife. I specifically did the more expensive room with the jetted tub next to the bed. When she filled it up and turn on the jets they didn’t work. We tried a few things and still didn’t work. I called the front desk and was told sorry there isn’t anything they can do and basically told me to pound sand. Needless to say I won’t be staying there again.

10/10

Exceptional

23 Dec 2025

Jonathan

Awesome hotel, amazing staff!

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

jenni

The room was great, staff was excellent. They allowed us to check in early and get us a late check out. Very impressed.

Leisure Family

10/10

Exceptional

20 Dec 2025

Stacey

We were really impressed by the property. Beautiful and well-maintained. Great amenities. The staff could not have been any nicer. And the location is just perfect. We will definitely be back!

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Kristi

This resort was amazing! The staff was so helpful, and the resort had everything we needed.

Leisure Partner

10/10

Exceptional

12 Dec 2025

Lindsay

Staff and amenities were great! Great location and room was large and had everything we needed.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Chris

Wonderful staff, beautiful views, close to what I enjoy

Self

10/10

Exceptional

04 Dec 2025

michelle Joseph

Great room

10/10

Exceptional

17 Nov 2025

STEPHANIE

We had an amazing experience at Westgate Resort Park City. From the moment I arrived, the check-in service was exceptional—warm, efficient, and genuinely welcoming. It really set the tone for a great stay.

My room was beautiful, featuring a comfortable king bed, cozy seating, and a convenient kitchenette that made it easy to prepare small meals. Everything was spotless and thoughtfully arranged, offering both comfort and luxury.

The resort itself has fantastic amenities. The fitness room was well-equipped, and the indoor/outdoor pool was perfect for relaxing no matter the weather. The arcade room added a fun touch, especially for families, and the small market on-site made grabbing groceries and essentials effortless. I also visited the Serenity Spa, which lived up to its name—peaceful, professional, and wonderfully rejuvenating.

A huge perk of staying here was the complimentary shuttle to Main Street. It made getting around incredibly easy, and I have to give special recognition to our driver, **Spencer**, who was absolutely exceptional—friendly, helpful, and truly went above and beyond to make the ride enjoyable.

Since I visited during the holidays, I have to mention the Christmas decorations. The resort was beautifully decorated inside and out, creating a festive and magical atmosphere throughout the property.

Overall, exceeded my expectations in every way. I would absolutely stay here again and highly recommend it to anyone looking for comfort convenience, and luxury

Leisure Partner

10/10

Exceptional

02 Nov 2025

Jayde

Awesome staff good rooms.

8/10

Excellent

02 Nov 2025

Elise

Went for the indoor outdoor pool and it was closed. Super bummed that there was no warning or compensation

Business_and_leisure Family

6/10

Pleasant

21 Oct 2025

Brooke

It was a beautiful place.
We had a room with a king then little kitchenette with pull out couch. There is no air vent in the kitchen area so whoever sleeps on the couch was very hot. It was almost 80 degrees in there.
Wifi was poor in our room. Unable to do the work I needed to.
Hall carpets on fourth floor
Very dirty and the hall smelled really bad like
Fried food the whole time.
Service was excellent.

Friends_and_family Family

4/10

Poor

20 Oct 2025

Laura

Terrible. Westgate is usually a great brand. I booked a pricey room with jetted tub, fireplace - the works for our final day of vacation. The front desk notified us the indoor pool was closed as we checked in. When we were lugging our baggage to the room - one of the elevators was broken. Upon entry to our room - it was HOT. We turned down the AC in hopes it would cool while we went to dinner…. The Steakhouse was closed. Food at the Bar & Grille was good. We returned & the room still hadn’t cooled. Called the front desk about the issue… they sent a guy who let us know entire hotel AC was broken. So sleeping was miserable, couldn’t enjoy the upgraded amenities like a hot bath and fireplace because it was SO hot… we checked out super early the next day instead of enjoying our expensive room. Front desk staff was not able to offer any compensation for such an uncomfortable stay. Really disappointed. Do not recommend.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Kenny Jay

Very clean

Friends_and_family Family

8/10

Excellent

13 Oct 2025

luke

Always a great time

The property was fantastic as always. We love going to get a burger at drafts and a milkshake. The other nearby restaurants are great too. I was disappointed being on the ground floor, not much of a view like whne we have been on the 6th & 7th floora previously but you can't win them all i guess. The shower in the bathroom did leak a little under the door as well but overall a great experience.

Partner

10/10

Exceptional

06 Oct 2025

Steve

.

Self

10/10

Exceptional

23 Sep 2025

Ryan

This place is great. We went off-season, using it as a base of operations for touring all over the region. The room was comfortable and clean, the restaurants and bars in and around the building super convenient, staff was great.

Now here are my two beefs: 1) They don't offer mid-stay refreshing of the room AT ALL. And 2) the architect should probably be brought up on war crimes, lol. Getting from building to building is quite an adventure, the signs guiding you are pretty lacking, etc. I eventually got my bearing, but just be prepared for a maze!

Also, and no fault of the hotel at all, the prices for things in and around Park City are very high. I don't think we managed to have lunch for two for less than 80 bucks.

Leisure

10/10

Exceptional

21 Sep 2025

Austin

Very nice area for walks and exploring. Also room was very nice with a good view.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Amy

Parking was a little difficult but other then that it was amazing, spacious!

Leisure Partner

10/10

Exceptional

09 Sep 2025

Gilbert

Nice

8/10

Excellent

07 Sep 2025

Sarah

Good but room for improvement

We had a nice couples trip. The facility is a little older so parts of it are a little dated or in need of a good deep cleaning (hallway carpets) and updating or repair but overall it was failry clean and we enjoyed the use of the resort facility, pools, arcade, restaurants. Its quite massive so check in instructions could have been a little bit clearer. They were pretty vauge and it took us an extra15 mins to figure out where to go because things werent obviously marked outside the parking garage and since it wa dark and their are several resorts in the same vicinity.
We loved that there are lots of activities to participate in. Overall a good trip and we could definitely consider comming back with our kids.

Partner

10/10

Exceptional

06 Sep 2025

Alyssa

Perfect in every way

JUST WOW. Everything was perfect

Partner

10/10

Exceptional

04 Sep 2025

Brandon

Great pool

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

Ayler

Wonderful!!!

4/10

Poor

02 Sep 2025

Tiffany

First night not in the room that we booked. Had a map that showed a tub

Partner

8/10

Excellent

01 Sep 2025

Jeff

Good family hangout

Leisure Family

6/10

Pleasant

31 Aug 2025

Kristin

Our room felt run down. The air conditioning didn’t work great and the shower squealed every time you would use it. We also found the resort layout very confusing, we spent almost an hour trying to find the adult only pool and asked multiple employees who didn’t speak enough English and kept directing us to the outside pool.

Leisure Partner

4/10

Poor

31 Aug 2025

Tori

Spend a little more to get a nicer room

We were really excited to stay in Park City for the first time. The room was nothing like the pictures we saw, the coffee maker was dirty and the ice bucket had water from a previous person sitting in it.

10/10

Exceptional

30 Aug 2025

Casandra

Beautiful place

Leisure Partner

10/10

Exceptional

30 Aug 2025

Travis

Friendly staff lots of fun things to do painting movie nights etc would go again.
Perfect place to stay if you plan to see a concert up there it is a very short walk to the venue

Partner

6/10

Pleasant

16 Aug 2025

Hilary

Great hotel, clean and kept up. Rated down because on our first night, they sent us a message at 9:49 that the water would be shut off from 10:30-4:30am. We booked this hotel primarily for the bathtub, and were frustrated that this wasn’t communicated to us sooner.

Leisure Partner

6/10

Pleasant

15 Aug 2025

Mark

Overrated

Room was nice, but seemed the staff wasn't always that happy to help. Edge steak house was mediocre at best. Steaks were average, salad was horrible, creme brule was paste. One house keeper actually took the elevator with a large bin of laundry ahead of us once it opened and apologized as the door closed. Had a burger at the burger place in the restaurant. Couldn't eat it, had a jalapeño on it tgatmust have been 6\" long. All in all, would stay there again, wouldn't eat there.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Shawn

Fantastic do it again

10/10

Exceptional

11 Aug 2025

Michael Ray

Lots to do, everything was accessible.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Chilli

Amazing!

Leisure Family_with_children

10/10

Exceptional

18 Jul 2025

Adam

Excellent

Leisure Partner

2/10

Poor

02 Jul 2025

Clint

No parking for pickup trucks

Leisure Family

10/10

Exceptional

30 Jun 2025

Behar

The suite I had was huge and so comfortable. I didn’t like that it was so confusing to find the rooms.

Leisure Partner

10/10

Exceptional

26 Jun 2025

Michael

Best resort I've ever stayed at! Would highly recommend this resort. Especially for couples!

Leisure Partner

10/10

Exceptional

16 Jun 2025

Raymond

The Property was a good stay

Leisure Partner

10/10

Exceptional

05 Jun 2025

Todd

Great location and facility

Leisure Family

10/10

Exceptional

01 Jun 2025

Jaymz

It was fun!

Partner

10/10

Exceptional

27 May 2025

Lori

This was a huge birthday for me. The room was beautiful. We had a great view and a lovely patio. The fireplace was great. Unfortunately, we didn't figue out the shower has a sauna until the day before we left.
The worst part was The Edge restaurant which was extremely over priced.

10/10

Exceptional

25 May 2025

Brittany

The adult pool is amazing 👏

Leisure Partner

10/10

Exceptional

23 May 2025

Verified traveler

A beautiful spot for a getaway

Beautiful resort and staff was incredibly friendly and helpful. The spa was incredible!

Partner

10/10

Exceptional

20 May 2025

Leslee

Amazing!

My husband and I stayed here for our 20 year anniversary and it was great! The staff was so friendly!

Partner

10/10

Exceptional

15 May 2025

Brock

Clean nice room with great amenities.

Leisure Partner

6/10

Pleasant

11 May 2025

Nicole

Everything was clean and parking was easy. With that being said, having to text them when you are an hour out is a little odd and unnecessary because you still have to check in at the front desk. Additionally, our room was soooo hot! We tried to cut the air down multiple times and the temperature never actually went down and the fan in the bedroom only ran on a slow setting. It was hot, making it hard to sleep or function in there.

Business_and_leisure Partner

10/10

Exceptional

10 May 2025

Courtney

The staff were very nice and would even stop what they were doing to walk you to the place you were looking for. We were there in the off season so it was very quiet. The Serenity Spa is a must if you are wanting to relax and be spoiled.

Leisure Partner

10/10

Exceptional

02 May 2025

Terry

Staff was truly wonderful, friendly and helpful.

Leisure Family

4/10

Poor

28 Apr 2025

Gabriel

The Valet service was the best thing about this resort. Room was outdated, could use some new decor. The bed was very uncomfortable. I had to call the front desk twice and go to the front desk to get fresh towels and have the trash taken out and take away the dirty towels. Did not like there was not daily housekeeping services, especially when we checked in we had to pay an additional $136 for what was called “resort fees”.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Deborah

The relaxation spa was awesome!

Partner

10/10

Exceptional

27 Apr 2025

Ramon

Amazing Place , First time there and I love .