Name: Hilton Grand Vacations Club Sunrise Lodge Park Cit
Address: 2307 W. High Mountain Road, Park City, 84098, US

10/10

Exceptional

01 Aug 2026

Hannah lacy

Great hotel, with beautiful rooms!

8/10

Excellent

27 Jul 2026

John

Nice pool

10/10

Exceptional

25 Jul 2026

Susan

The Staff were amazing, and accommodating and loved the location was as well. Only wish we had more time at this property.

10/10

Exceptional

20 Jul 2026

Elizabeth

Staff was great! The location was good, especially with the shuttle going to Old Town.

Partner

2/10

Poor

20 Jul 2026

Kerry

This hotel should be shut down. It is rundown - the carpet is filthy, the towels are stained, the staff is unfriendly and overall it was unacceptable to stay in. Not at all like the photos. Terrible!!!

Partner

10/10

Exceptional

19 Jul 2026

Sara

Really enjoyed our stay at the Hilton

8/10

Excellent

13 Jul 2026

Apunchanit

The amenities were few. All ice machines were out of order. The only water refill station was in the fitness center. No coffee/tea in the lobby.
Staff were kind and helpful. The location was awesome. The hotel and grounds were very clean.

Partner

10/10

Exceptional

13 Jul 2026

Debra

Love this hotel! Great location and the staff is friendly and helpful. Will definitely be back.

10/10

Exceptional

13 Jul 2026

Javier

Nice attention and environment

Family

4/10

Poor

07 Jul 2026

Brandon

Our shower had zero pressure, when the front desk was made aware of it their answer was jeee I’m sorry. Two adults and kids and the shower would not function. Not impressed

Family_with_children

6/10

Pleasant

06 Jul 2026

Jocelyn

The staff at check in gave me the wrong info for my payment and the concierge gave us helpful info but was a bit unkind. I wouldn’t stay here again but it was safe and in a good location.

Partner

8/10

Excellent

06 Jul 2026

Heidi

Showers are lukewarm, no matter what time of day. Everything else was great.

Partner

4/10

Poor

05 Jul 2026

Audrey

We asked several times for coffee for our room and nothing. I’ve machine was broken the whole weekend and staff was not helpful.

6/10

Pleasant

28 Jun 2026

Laura

Carpet needs to be cleaned. We had a drip from our ceiling. Told desk about it. Had someone come to address but left a mess. We asked if someone would be back to clean it up, and he said sure. There was a little bit of a language barrier, but I think he understood what we meant. We left our do not disturb sign on the door so unfortunately, when we returned, the mess was not cleaned up yet. That may have been our fault, however, it would’ve been nice if he could’ve sent someone immediately to clean up the mess while we were still there. I was told by the person who looked at the drip in our ceiling, something about our water and/or our air-conditioning would not be able to run? Again, there was a little bit of a Language barrier so I wasn’t exactly sure what he was telling me. I didn’t really have time to go into detail about it with him as I needed to get going for the day. I also received two notices that I did not have a parking pass, but I was charged for three days parking for $25 each day. If you are going to charge me to park, I would hope that you have a record of my license plate number and vehicle make and model? The first night we arrived at 10:30 PM late. I was too tired to worry about a parking pass and was not offered one. We received valet parking because there was no self park available at that time. The hotel did not offer a parking pass due to this however, told us that we could use the self park the next day. Lastly, the TV in the main bedroom was not workin

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

lynette

We were only there 1 night; great stay.

Partner

10/10

Exceptional

23 Jun 2026

Rebecca

Friendly, helpful staff. Room was very nice.

Family

8/10

Excellent

22 Jun 2026

Carrie

Room was clean. Bed was harder than I prefer. Grounds were fairly clean, although there were some areas that weren't. They had internet and TV issues that took several hours to resolve, that affected the whole resort. Overall we had a nice enjoyable stay.

Partner

8/10

Excellent

21 Jun 2026

Mariel

Overall good, we had some issues with the temperature in the room fluctuating from very hot to very cold. Unfortunate WiFi outage for a day and difficult getting transportation to other locations via taxis/uber. The hotel shuttle was helpful.

Partner

10/10

Exceptional

20 Jun 2026

Jolene

The staff was amazing, resort beautiful, highly recommended

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Steve

Beautiful setting and very nice

Partner

4/10

Poor

15 Jun 2026

linh

Reception-before checking in, phone calls to front desk was not answered. After checking in, direction on how to get to the room was not given. Had to walk around and around, finally discovered that room was in another building

Room-smelled bad, then later discovered toilet was clogged, shower was clogged, this should have been noticed while room was being cleaned. Closet rod was also dusty.

Service-staff did help to change room ASAP, the different room did not smell bad but the closet rod was also dusty.

Partner

10/10

Exceptional

15 Jun 2026

Allen

Always a great place to stay and relax. Excellent rooms and staff. A great getaway!

Partner

8/10

Excellent

13 Jun 2026

Dyllon

Super clean

10/10

Exceptional

13 Jun 2026

Shannon

This property is stunning. Nice friendly staff upgraded room was amazing.

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Becki

The staff was absolutely amazing!

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Shamber

Basic room and amenities.

Partner

8/10

Excellent

07 Jun 2026

Brian

Valet service was great. Very accommodating. Rooms were spacious. Nothing fancy, but perfect for what we needed.

Family

6/10

Pleasant

06 Jun 2026

Robert

Parking was challenging, pay the money and do the valet. Didn’t appreciate the early morning text reminding us to be out of the room by 10:00, not very hospitable. Probably won’t stay here again.

Partner

10/10

Exceptional

05 Jun 2026

Robert

Great quality room and property

Partner

2/10

Poor

01 Jun 2026

Shari

I wasn’t instructed to not park in the lot next door and was towed. 360$ later and the manager said they couldn’t do anything. The parking garage has 1 way in which is also the way out but a dumpster sits right in front of it so makes it hard to get in and out. Come prepared with drinks and snacks because their lil store is way over priced and tgey have no restaurant on site. I also had AC issues but it was fixed quickly.

Self

10/10

Exceptional

01 Jun 2026

Leslee

The staff couldn’t have been kinder or more helpful. The resort is lovely. I love spending time at the pool. My room was cleaned every day which I appreciated.It’s time to upgrade the pillows and mattresses. The pillows were squishy and felt old. The mattress was so so. Overall I would stay there again.

Self

8/10

Excellent

25 May 2026

Wyn

Nice pool area. Spacious Fitness room was clean and fresh. Family Games available for borrowing. Plenty of BBQ grills and patio chairs. We liked having a fridge and microwavethe on our room. the room felt secure. The beds were very comfortable.

I did not like the surprise $25 parking fee.

2/10

Poor

23 May 2026

Jonathan

We booked this hotel to attend business meetings and a formal dinner. We arrived around 4:00 p.m. needing to get ready, but our room was not ready while other guests were being checked in. There were also unexpected fees, including parking charges and credit card holds for incidentals. Self-parking was not realistically available because there were not enough spaces.

The most serious issue happened overnight. This is advertised as a non-smoking hotel, but around 2:30 a.m. our room filled with a suffocating smoke-like odor. Because of medical concerns, we needed a clean, safe environment. We immediately contacted the front desk, placed towels under the door, but the smell kept getting worse. At about 3:20 a.m., we were finally moved to another room.

After little to no sleep, we were still charged for the full night. The general manager said the hotel “cannot control its guests” and was not accommodating. He also acknowledged that after his employee informed him of the situation, he did not get any sleep either, and that the affected rooms would not be available for guests for some time. That confirms this was not a minor inconvenience.

As someone who has stayed at hundreds of Hiltons around the world, this was one of my most disappointing experiences. I expected much better from Hilton and would not recommend this location.

Family

10/10

Exceptional

21 May 2026

Benjamin

Beautiful clean room with a patio to enjoy the mountain air. There was an issue with our reservation- we reserved a 2 queen bc it was me my partner and his brother staying there, but when we got there, they only had a single king. The staff was helpful upgrading us to a 2 room suite to fit our situation, so we appreciated their flexibility and willingness to help.

Friends

10/10

Exceptional

21 May 2026

Peter

This place is great, beautiful and easy in out. A must, especially in ski season.

Self

10/10

Exceptional

18 May 2026

Alex

What a beautiful resort. Our room was amazing. Gas fireplace, full kitchen, 2 full baths, and washer and dryer. Steps from the gondola. Great service.

Partner

10/10

Exceptional

17 May 2026

Jay

The room was spacious and comfortable- we had the best time ever. The staff was super friendly.

Partner

6/10

Pleasant

14 May 2026

Esther

Ok

10/10

Exceptional

13 May 2026

Wes

Nice. Clean. Comfortable

Partner

10/10

Exceptional

12 May 2026

Carrie M

Wonderful pool area, beautiful, comfortable room. Will definitely come back.

10/10

Exceptional

11 May 2026

kris

Didn’t know the rooms had kitchens.

Self

10/10

Exceptional

07 May 2026

sean

Great stay

Partner

6/10

Pleasant

07 May 2026

Carol

I was not expecting to pay $25/day for parking. Very unfair. I will not stay there again. I found an excellent place in n downtown Park City, same price with parking included!!!

Self

8/10

Excellent

05 May 2026

William

This property needs a lot of help. They need more signs to direct people where things are in the hotel. It took us forever just to find our room. They definitely need more lighting in the garage. And the front desk could be a little more attentive and and friendly. We liked our room, but it took forever just to get the TV to come on in for someone to come up and make it work. We really appreciated the shuttle service to Main Street in Park city. The driver was very friendly and very helpful.

Family

6/10

Pleasant

04 May 2026

James

Room this time was not the same size as I have stayed in before with the same booking. The parking fee is on top of the room, which decreases the value. The last night, there were no spaces in the lot and I had to valet, which then includes a tip, making the $25 per night turn into $30 per night.

Self

10/10

Exceptional

02 May 2026

Jean Claude

Everything was outstanding! Beautiful place

8/10

Excellent

27 Apr 2026

Camille

We did not stay long enough to use the amenities so I can’t speak to those. Our room seemed clean but I feel housekeeping didn’t look around enough as I found wrappers on the bathroom floor and water a bottle cap by the side of the bed, the room seemed clean otherwise. Had to pay for parking or use valet for free, I was not aware of the parking charge until check in. Underground parking all around the property was nice

Partner

10/10

Exceptional

26 Apr 2026

Bryce

Super friendly and helpful staff.

Partner

8/10

Excellent

24 Apr 2026

Mehdi

Older property, but the room was nice and clean. Self parking is $25 extra!!!

Partner

6/10

Pleasant

20 Apr 2026

Zayden

The room was Nice but the walls are super thin so you can practically hear everything going on in the room next to you

Partner

10/10

Exceptional

03 Apr 2026

Ashleen

Nice bathtub, fridge & microwave! We loved the room, very spacious.

Partner

10/10

Exceptional

27 Feb 2026

Melissa

Very nice staff.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Stephanie

So spacious and quiet.
The suite was a perfect get away staycation

Partner

10/10

Exceptional

24 Nov 2025

Jaden

Upgraded to a huge presidential one bedroom not sure why super nice room. 👍

4/10

Poor

24 Nov 2025

Lina

Good

Business Self

10/10

Exceptional

17 Nov 2025

Arnold

Yes

Friends_and_family Family

10/10

Exceptional

14 Nov 2025

Steve

A last-minute booking was just what we needed to get some much-needed rest. The three young men at the front desk who greeted us (Kevin, Benjamin, and Owen—forgive me if I got the names wrong) were very welcoming. Kevin even sang to us! Thank you for the welcoming, comfortable, quiet stay.

Partner

10/10

Exceptional

13 Nov 2025

Kat

Staff was friendly and room was very clean.

Leisure Partner

8/10

Excellent

09 Nov 2025

Brian

Room was spacious.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Jared

Everyone was so helpful! The room was amazing! Great location

Leisure Partner

8/10

Excellent

03 Nov 2025

Joshua

The room was great and the facilities very nice but the front desk staff didn’t do a good job of accommodating our requests.

Partner

10/10

Exceptional

03 Nov 2025

Mike

Terrific new hotel located up on the mountain next to a new ski lift. Features large, thoughtful, and highly improved units. The hotel also has a nice pool area and gym. The on-site garage is large and offers easy access. The site is in close proximity to historic downtown Park City, which is a short drive away … As is the Deer Valley ski resort.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Laura

This is a very basic hotel. At the moment they are doing construction which was not a problem at all. It was annoying though that the cleaning staff wanted to clean our room at a little after 8am on a Sat. Then when we said no proceeded to vacuum the hallway for a very long time. In addition, our room had an adjoining door to another room and because that door is placed so far into the room, you can hear the neighbor talking. A definite design mistake. In addition, the room was mostly clean except the bathroom where the shower was not fully cleaned.
Overall if you are paying the low rate due to construction or just want the location then it’s worth it but otherwise it is nothing special.

Leisure Partner

10/10

Exceptional

20 Oct 2025

Josh

Very nice place to stay. Staff was freindly and helpful. Very quite place. Almost to quite. Nice place to go relax. Or just a quick getaway.

Business_and_leisure Partner

10/10

Exceptional

17 Oct 2025

Mark

clean big room, helpful staff

Leisure Partner

10/10

Exceptional

13 Oct 2025

JOHN

Clean room great service

Leisure

10/10

Exceptional

11 Oct 2025

Ronald

Beautiful property. The suite that we stayed was beautiful, loved the full kitchen, dining room and the large living room area, we had everything we needed.

Leisure

2/10

Poor

10 Oct 2025

Jared

The mountain view was not impressive. There were old wash cloths left in the shower. The staff dismissed our concerns when asked about it. I'm not sure the room was thoroughly cleaned. The staff seemed as if they didn't care. We were not impress with the feel and attitude of the place.

Leisure Partner

10/10

Exceptional

03 Oct 2025

Amber

Love this place!

10/10

Exceptional

29 Sep 2025

Shane

Amazing staff

Leisure Partner

10/10

Exceptional

23 Sep 2025

Meghan

Staff was friendly and we felt comfortable. Shuttle was helpful and we loved our spacious rooms- 3 bedroom 3 bathroom with kitchen. More than enough room for 3 people, but we liked having our own areas and private bathrooms.

Leisure Friends

8/10

Excellent

20 Sep 2025

Devin

Great overall

It was a good stay overall. The toilet had little to no pressure and clogged multiple times with just a couple squares of toilet paper from blowing my nose. That would be my only complaint.

Partner

10/10

Exceptional

16 Sep 2025

Scott

Nice 👍

Leisure Partner

8/10

Excellent

15 Sep 2025

terri

Great room and a good stay all around with the exception of paying for parking. That just seems wrong!!

Leisure Partner

10/10

Exceptional

14 Sep 2025

Mikki

Our room was amazing!! The only negative is there was no coffee in the lobby unless you paid for it.

10/10

Exceptional

13 Sep 2025

Lynn

Parking garage was confusing but hotel was lovely and super comfortable big size rooms.

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2025

Teri

They don't provide a continental breakfast

6/10

Pleasant

12 Sep 2025

Anita

Sleepless in Park City, UT

Check in is normally at 4 pm. I arrived a bit early around 12:45 pm, because I wasn't feeling so good. I was hoping to get into a room. I was told that they put on a priority checkin and would let me know when my room was made available. Finally at 2:45 pm my room was available.

I got into my room and there was a loud vibrating sound, in which I thought was the air conditioning (A/C) so, I immediately turned off the A/C and the noise seemed to subside. Shoet before going to bed I hear the A/C being turned back on again, but this time it wasn't coming from my room. The room started to vibrate under my feet and it was a constant buzzing, like a fridge running all night long. I got into bed however, couldn't sleep because of this noise. Finally, it stopped around 12:15 am. I fell asleep and was woken up at 2:30 am and needless to say I was awake the rest of the night. The following noght, I came to my room at a little after 9 pm. I immediately remembered the sounds when I opened up my door, because upon opening my door i could feel the floor vibrating under my feet. So, I wondered why aren't the others bothered by noise. So i put ny ears against the walls in the hallway and only my room had all of the activities. So I called downstairs and she sent a gentleman up to take a look. I explained to him what I was hearing. He explained to me yeah, unfortunately when they biult these rooms this room ( which was my room) had all the A/C ducting converging.

Business

10/10

Exceptional

04 Sep 2025

David

Beautiful rooms. Will be amazing during ski season with completion of the new gondola right out the back door.

Business Family

8/10

Excellent

02 Sep 2025

Kimberly

This is a lovely place, but there was a great deal of construction all around with the associated construction noise, dirt and traffic. The staff was nice and friendly. Will try to make it back here, it can’t be beat for the price.

Leisure Partner

10/10

Exceptional

02 Sep 2025

Marcius

Thank you. I had a great time

10/10

Exceptional

01 Sep 2025

Kristen

Really nice hotel room suite for the price. Lovely staff lots of construction going on so it was noisy and messy. But all in all a very enjoyable stay.

Leisure Partner

10/10

Exceptional

23 Aug 2025

Tracy

Excellent hotel experience in Park city. Our one bedroom king suite with washer and dryer was perfect for our stay. Highly recommend.

Leisure Family

4/10

Poor

18 Aug 2025

Roy

Next door room and the room above were very very noisy. Limited parking with $25 fee.

Leisure Family

8/10

Excellent

15 Aug 2025

scott

Great property, immediately adjacent to the main village st the canyons base of park city resort. Summer stay, excellent hiking and bike riding at the resort which is less than a 5 minute walk. Most of the village is shut down during the summer but the restaurants that were open were all excellent. No restaurants on property but within 1-3 minute walk.
The Hilton Grand vacation club canyons is a little dated but in excellent condition. Parking garage does not quite have enough spots when the hotel is near capacity as they appear to be utilizing 8-15 spots as mini warehouses or repair facilities which really only impacted us once when we are dinner too late in the evening and got back to a valet only situation.
The concierge was excellent and super friendly. The cleaning staff was beyond excellent evening performing a daily touch up clean replacing towels and keeping the bathrooms and kitchen tip top which is rare during a multi day stay. Only real complaint, albeit minor, was the young man at the front desk that forgot to at least pretend to be excited upon our arrival and to wish us a great stay and then the same person checked us out and forgot to thank us for our stay and hope we return. Other than that I would say for the value, we booked through Orbitz, it was incredible.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Dayna

Always the best!

This is our favorite spot to stay in Park City. Never fails to be amazing. Wish we could go more than once a twice a year - always a brilliant experience. Thanks for years of consistency!

Friends_and_family Family

10/10

Exceptional

03 Aug 2025

Traci

We loved having the space in the suite group of friends we were traveling with

Friends_and_family Friends

10/10

Exceptional

03 Aug 2025

Faustino

Nice

Business_and_leisure Family_with_children

2/10

Poor

31 Jul 2025

Paul

Very delayed and confused check-in, then had a room assigned that was under construction. The personnel was friendly and cordial, so nothing directed towards them, as they were doing their best. Just understaffed, I suppose.

Business Self

10/10

Exceptional

30 Jul 2025

James

Great property. Very friendly staff. Excellent gym and pool. Valet is very efficient

Business_and_leisure Partner

10/10

Exceptional

29 Jul 2025

Margie

Other than parking it was a really nice hotel has a little store. The hot tubs n pool were my favorite clean n warm

Leisure Partner

10/10

Exceptional

26 Jul 2025

Robert

Nice staff and facilities.

Leisure Family

10/10

Exceptional

23 Jul 2025

Michael

This is a really good property, and worth staying here if you can find a room in the resort for a good price. I would definitely stay at this hotel again, whenever I am in the Salt area.

Business_and_leisure

10/10

Exceptional

18 Jul 2025

Ginger

Great experience

The room was wonderful and I enjoyed the stay very much.

Partner

10/10

Exceptional

18 Jul 2025

Ashlie

Great experience. Definitely will return.

6/10

Pleasant

16 Jul 2025

Jake

It was okay. There was a lot that was broken or damaged. The fridge shelf was broke, there was a screw that was protruding when I tried to lock the bathroom door, they put us in a room with a handicap shower so it was difficult to bathe, the TV remote would not work and then the TV turned on by itself in the middle of the night which woke us up. Not bad but not good. The bed was comfy though, nice and firm.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Denise

Great property!

Leisure Partner

10/10

Exceptional

09 Jul 2025

Anita

Hassle-free Stay

Great view of the mountains. Staff was great! Everything was hassle free. The only thing is my screen door (screen was cut from the bottom, therefore i couldn't open up my sliding glass door to get fresh air.

Business

2/10

Poor

04 Jul 2025

thomas

Terrible. Parking garage closed. Forced valet service. Front entrance jammed with cars. Understaffed valet service. Dragged my luggage through dirt and rocks to get to check in. Then the manager had the nerve to ask $25 for parking, when there was none. Manager offered nothing but excuses. Note to manager: UNDERSTAFFING IS YOUR FAULT!!! No access to my car the entire stay, unless I waited for the understaffed valet service. Never again!!!

Leisure

6/10

Pleasant

30 Jun 2025

Natalie

The property was a little outdated. The couch was not comfortable at all to sit on. The bed was hard. Some of the furniture was stained. Just needs an update. The area is beautiful.

Leisure Partner