Name: The Plettenberg
Address: Church Street, 40, Plettenberg Bay, 6600, ZA

10/10

Exceptional

03 Jun 2026

Maria

Amazing location, decor and service. Highly recommend staying here.

Friends

10/10

Exceptional

03 Jan 2026

Mark

Faultless stay - amazing service from all the staff

Leisure Family

10/10

Exceptional

23 Nov 2025

Louise

Great friendly staff and views were amazing

Leisure Partner

10/10

Exceptional

16 Sep 2025

Deborah

Perfect small hotel.

This was the most beautiful hotel we’ve stayed at in a long time. We are frequent travellers and we stayed in some lovely hotels in South Africa but this was most definitely the top.
The rooms were stunning as was the whole hotel.
The service was excellent and friendly.
Perfect stay!

Friends_and_family Friends

10/10

Exceptional

03 Sep 2025

Yendi

Beautiful views

10/10

Exceptional

07 May 2025

Jo

Beautiful views and great service.

Wish we had been able to stay another night as we loved this place so much. It's in such a beautiful spot with spectacular views over the bay.

Reception staff were all so friendly and welcoming and we had a fantastic dinner in the on-site restaurant that night with great customer service too.

Worth noting, there is a fairly long and steep hill to the shops/cafes/restaurants in the town so if you had mobility issues that may be a problem (unless you were driving).

Partner

10/10

Exceptional

05 Apr 2025

thomas

Very pleasant staff and management. It's good to have people know your name.

Leisure Partner

10/10

Exceptional

14 Mar 2025

cary

Incredibly helpful and friendly staff

Leisure Partner

10/10

Exceptional

08 Mar 2025

joanne

The staff is the key to this place from start to finish!! They deserve a raise !

10/10

Exceptional

15 Feb 2025

Grainne

The most beautiful hotel In a stunning location!

10/10

Exceptional

21 Jan 2025

Gregg

Amazing

Amazing location and friendly family run feel

Partner

10/10

Exceptional

24 Nov 2024

Michael

Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character.

Partner

10/10

Exceptional

22 Sep 2024

Louise

Wonderful

Leisure Self

10/10

Exceptional

20 Sep 2024

Bernadette

Beautiful property. Great location. Friendly, attentive staff. Impeccable service at every stage.

10/10

Exceptional

20 Sep 2024

Adrian

We had an amazing time at this place! We came for our honeymoon and absolutely enjoyed it! The staff was amazing!

Leisure Family

10/10

Exceptional

06 Aug 2024

Annamarie

Excellent hotel - small and quiet with a good restaurant and wonderful service.

Leisure Family

8/10

Excellent

21 Jan 2024

John

Noisy at night

Leisure Friends

10/10

Exceptional

21 Oct 2023

Richard

Spectacular hotel with spectacular service! We had an incredible suite with world class sea views. Staff are wonderful, held, friendly and fun!

Leisure Partner

8/10

Excellent

23 Sep 2023

PATRICK

Excellent location and security.

Leisure

10/10

Exceptional

18 Sep 2023

Roger

Fantastic location, staff and room. The hotel is great and all the amenities in our room were amazing. I would highly recommend this hotel 10 out of 10

Leisure Partner

10/10

Exceptional

11 Sep 2023

Nick

Epic

What an amazing hotel! This was one of the highlights on our trip - the staff are next level friendly and helpful :) . The hotel was a highlight of our trip, the views were amazing, breakfast was great - we cannot wait to come back.
Special thanks to Samantha on reception for been so lovely and helpful for us.

Partner

10/10

Exceptional

23 Feb 2023

Chanel

Great location. Beautiful furnishings. Superb food. Excellent views. Professional and friendly and helpful staff. Only one issue that door leading into room not soundproof and lock not according to international safety standards.

Leisure Partner

10/10

Exceptional

14 Feb 2023

martin

The views were magnificent. The service was outstanding.

Leisure Partner

10/10

Exceptional

17 Dec 2022

arik

Excellent service excellent hotel

Leisure Family

10/10

Exceptional

23 Oct 2022

john

Beautifull Hotel

Sadly, only a one night stop over whilst travelling the Garden Route, but we will go back for longer.

Superb hotel with great service and very friendly staff.
Room was large and spotless, and the food was delicious both evening meal and breakfast.

Partner

10/10

Exceptional

27 Aug 2022

Laura

We had a lovely 1 night stay at Plettenberg whilst visiting the elephant sanctuary. Staff very amazing and very friendly. Food, drinks and views exceptional. Would definitely recommend

Leisure Partner

10/10

Exceptional

06 Jul 2022

Alison

A lovely hotel with an old fashioned sense of service. We parked directly outside the hotel and had a lovely welcome from one of the managers who showed us our rooms ( in the annex) - our bags were brought up straight away. It was my birthday so they had upgraded us to a suite with a partial sea view. The rooms were spacious and comfortable with hairdryers and Milton brown toiletries. We didn’t use either of the pools as it was cold but they looked clean and inviting. We had pre dinner drinks in the bar and ate dinner in the restaurant - all very well presented and delicious. Would happily stay again. Delightful shopping area at the top of the street too.

Leisure Family

8/10

Excellent

27 Apr 2022

John

Wonderful views of Plettenberg Bay in classy setting

Leisure Partner

10/10

Exceptional

12 Mar 2022

Carl

Beautiful spot. Friendly service.

Leisure Partner

10/10

Exceptional

29 Nov 2021

Verified traveler

The Plettenberg is a great, small luxury hotel where service is very attentive and all staff pay good attention to detail. A good complimentary mini-bar.
Fabulous views and a good location for the town.
Whilst the bathroom was absolutely fine I would say that these are probably the next thing to be done on the list to advance the standard to the best on the market, ie, walk in rain showers etc.

Self

10/10

Exceptional

07 Nov 2021

Gustaf

Best in Plett

Best Hotel in Plett. Superb service and one of the best breakfasts in ZA. Worth a detour and Plett is a hidden gem too.

Partner

10/10

Exceptional

07 Feb 2020

Rachel

Hotel in a lovely position overlooking the sea. Very helpful and friendly staff. Good facilities and good atmosphere.We will return.

Leisure

10/10

Exceptional

04 Feb 2020

Verified traveler

all ok do not send any more review requests I do not like wasting my time doing your job

Leisure Partner

10/10

Exceptional

21 Jan 2020

ClaireL

Beautiful hotel in stunning location overlooking the beaches and ocean and 3 blocks from the Main Street. Staff, service and room with four poster bed and patio leading to the pool were immaculate. Absolutely the best hotel in Plett - highly recommend.

Leisure Partner

10/10

Exceptional

16 Oct 2019

Verified traveler

Great view point and good breakfast

Really nice hotel and lovely stuff specially the General Manger. However , although I booked via hotels and forgot to mention it’s our honeymoon I did mention that while I arrived to the lady at the reception and nothing was done about that. We almost 2 weeks in SA traveling and this is the first hotel that didn’t congratulate us for that. In addition we got a room with a view to the parking area, we were told the the windows are double glass but we heard everything from outside and also from the corridor inside.
I still recommend this hotel because of the view from the dining room, the food and the comfortable bed. I will
Mention agin that the General Manager really care about his guest he really do but unfortunately the we’re missing in the small things such as our honeymoon

Partner

10/10

Exceptional

28 May 2019

Verified traveler

Amazing location on the water, nice views, friendly staff. Would like to stay here again one day. While we were there a water main broke which caused us to be unable to be able to shower. Although an inconvenience they handled the situation well.

Leisure Friends

10/10

Exceptional

05 May 2019

Verified traveler

Searching

Amazing

Partner

10/10

Exceptional

22 Apr 2019

Verified traveler

Lovely hotel in a beautiful location with fantastic views over Plettenberg Bay. The staff were friendly and attentive. The rooms very good and excellent food.

Friends_and_family Family

10/10

Exceptional

17 Apr 2019

aart

A Banting breakfast needs tomato juice!

Always a special treat to stay at The Plettenberg, as we have been doing so for over 30 years now, and to see familiar faces such as Martha!! An extra treat was seeing at least 100 dolphins leaping and swimming along the shore line! The only slight disappointment was no tomato juice served at breakfast and then an extra charge was added for this.

Family

10/10

Exceptional

13 Apr 2019

Verified traveler

Great location, food and staff. Really enjoyed our time.

Leisure Partner

10/10

Exceptional

05 Apr 2019

Catharina

Escape from the world at this special hotel!

Great location, friendly service, good food and beautiful scenery makes this a very special place to stay.

Partner

8/10

Excellent

03 Apr 2019

Wil

Very nice location and hotel overall. Good spot to watch whales and dolphins in the bay. On a windy night the windows rattle, which we fixed by plugging them with bits of cardboard. However I would think is something that should have been addressed in the past by a 5 star hotel. Great stay overall, would return.

Leisure Partner

6/10

Pleasant

13 Mar 2019

Verified traveler

Too expensive for the value we got.

With these prices not up to standard. The hotel seemed to be a bit run down.

Friends

10/10

Exceptional

03 Mar 2019

David

3 days in Plet

The plettenberg was a great place to stay. The service was excellent, the staff friendly

Friends

8/10

Excellent

02 Mar 2019

Paul

Enjoyable, but no Wow factor

There were many aspects of our stay that we enjoyed. However, a 5 star hotel should deliver and be a cut above the rest. We were slightly disappointed. Some of the staff were truly 5 star quality, but some required more training. There was a problem with demonstrators whilst we were staying, and the staff that were able to get to work were fabulous. The restaurant was supposed to be exceptional, but we found the menu limited. Breakfast was a disappointment for 5 stars. Overall, we would give this experience 4.5 stars, or lower 5 star establishment.

Partner

10/10

Exceptional

19 Feb 2019

Verified traveler

Fabulous position, lovely, comfortable, relaxing environment, very helpful staff.

Leisure Partner

10/10

Exceptional

02 Dec 2018

Verified traveler

The location was great Could get better towels in bathrooms

Friends_and_family Family

10/10

Exceptional

02 Sep 2018

Bee

Fabulous hotel with spectacular views and service

Amazing excellent service clean rooms with very comfortable beds bathrooms superbly kitted out. Awesome views will definitely stay here again

Family

10/10

Exceptional

30 Jul 2018

Anne

Lovely hotel and very comfortable. Delicious food and friendly staff.

10/10

Exceptional

17 Jul 2018

Nian

We stayed in one of their corner suites. It was one of our most pleasant hotel experience! The view was in beatable and the hotel staff went out of their way to help us. Thank you Avida!

10/10

Exceptional

03 Apr 2018

Willem

Great stay in Plett

Excelent hotel in a great position. Very friendly staff and great food. Could not fault them on anything.

Partner

6/10

Pleasant

27 Mar 2018

M

Disappointing stay

We booked many months in advance and asked for a Seaview. At checkin were told we didn’t have one, we asked why they didn’t contact us to tell us this and they said it was because we booked through Expedia! We then paid $500 Aus per night to upgrade, that room had a view but the tiniest shower stall, couldn’t open shower door because of the toilet.

Not five star in my opinion. We had no towels on arrival, just little things that added to a really disappointing stay.

10/10

Exceptional

26 Mar 2018

Margi

Stunning small luxury hotel

The Plettenberg provided us with all we required for a short stay. Luxurious, clean and central to the village and amenities we enjoyed. The views are stunning, the service was exemplary and the holiday was great.

10/10

Exceptional

05 Mar 2018

Jenni

Beautiful hotel

Fabulous hotel, only issue was incredibly slow service at lunch and breakfast. All the staff we met were excellent; friendly and helpful. Rooms are beautiful even at entry level, pool is small and close to the restaurant so feels a bit cramped but the view is to die for. Would stay again.

Partner

10/10

Exceptional

16 Sep 2017

Eva

Room with a view of Ocean

Stunning view from the suits.
Loved the large firm bed.
Only negative would have been that the toilet is squashed between the basin and wall with toilet paper holder almost on your lap. Any larger person would battle here.
Very pricey restaurant but food good.
The waves crashing are your lullaby for the night.

10/10

Exceptional

11 Jun 2017

Shane

The staff made us feel very safe an comfortable considering the fires in the surrounding towns. The hotel itself was amazing and we would have loved to spend more time there. We will definitely be back in the summer months to make use of the amazing infinity pool that over looks the bay.

Partner

10/10

Exceptional

31 Jan 2017

andrew

Love Plett
And
The Plettenberg Hotel

Partner

10/10

Exceptional

18 Jan 2017

colin

beautiful

Great position close to the centre of Plettenberg however it is a very steep hill climb to get to the Main Street
Views are gorgeous and pampering at every turn. Very well trained staff

8/10

Excellent

17 Nov 2016

Mike

This Classic Hotel has Great Facilities and Staff

This grand old hotel is justly famous for its service. Despite its age, the facilities are modern and well kept. The location is fabulous. Breakfast in the Seafood restaurant is highly recommended, but we found the food at dinner to be mediocre at best. The dinner experience is crowded, noisy, and pretentious and we had a much better dinner our second night after walking down the hill to Equinox on the beach. The food and ambiance there was fantastic.

10/10

Exceptional

17 Sep 2016

Clara

Beautiful!

Beautiful hotel, elegantly decorated and with stunning views of the ocean from the restaurant, pool and most rooms. It's in a good location just a short walk down to the beach and you can often see dolphins swim by - but you need to drive to get to town and other restaurants. Food at the restaurant is good and the concierge service is very helpful with local trips, outings and hikes. Just wish they heated the infinity pool!

Partner

10/10

Exceptional

26 Aug 2016

Verified traveler

Great view of the Water!

The hotel offers a wonderful view of the Bay and has a great path down to the beach. The staff are very friendly.

Partner

8/10

Excellent

18 Mar 2016

Mark

A Nice Experience

We stayed at The Plettenberg Hotel in early March 2016. Overall, it was a nice experience. The views from the hotel are stunning, the property itself has a very comfortable feel to it, and the service and food are adequate as well. The pools and outdoor area provide a great alternative to going down to the beach – you still have the amazing views plus the first class service from the hotel.

Not sure if it was just a product of the 3 nights we stayed, but it does seem like the hotel caters more to an older crowd. The hotel became a ghost town around 10 pm as it seemed like everyone staying there had already gone to bed. As a part of that, the hotel bar shuts down shortly after. It’s not that we were looking for an all night party, but a little more vibe at the hotel would have been appreciated.

In summary, I would recommend this hotel to anyone looking for a nice quite stay with beautiful scenery.

Partner

10/10

Exceptional

08 Jan 2016

Verified traveler

4 nights at Plet

Excellent hotel, huge suite and good service

Partner

10/10

Exceptional

25 Dec 2015

Jeanette

Wonderful walks on look out beach,loved the patio, service at poolside,

10/10

Exceptional

15 Dec 2015

Verified traveler

Iconic hotel but not really Relais & Chateaux

This room was very spacious and well appointed.
Staff were very friendly and we felt very welcome.
At night there was a fan noise all night
And the restaurant menu is very limited and does not deserve to be part of Relais et Chateaux. Rather disappointing in that respect.

Partner

10/10

Exceptional

12 Oct 2015

Verified traveler

Garden route trip

The hotel was just fabulous. Such attention to small details which made the hotel stand out. Service was exceptional and you were made to feel really welcome. In addition, the location of the hotel is simply stunning with a fantastic view over the bay.

Partner

4/10

Poor

20 Sep 2015

Bronwyn

Beautiful hotel with stunning views of Plett Bay

For the price paid, very disappointed. For any future guests, don't pay for a suite as you will be accommodated in the annexe of the hotel without the stunning views of Plettenberg Bay. Pay for a Luxury Double with Sea Views, and you will have one of the bet views the hotel has to offer.

10/10

Exceptional

21 Feb 2015

Stephen

Unbeatable

Absolute perfection in an unbelievable setting!

Partner

6/10

Pleasant

21 Jan 2015

Deborah

Our experience

Was a bit disappointed when we checked out and got our room service bill to find R20 tip charge when we had already tipped the waiter and an unexpected R40 for local community. I think it was poor that these charges weren't explained on arrival ....

Partner

10/10

Exceptional

11 Jan 2015

Verified traveler

Excellent Stay

Relaxing, excellent dining, amazing view. Overall Fabulous Hotel

10/10

Exceptional

08 Jan 2015

Gilson

Excelent hotel!!!!

This is what I consider an excellent hotel. Not very big (boutique hotel), the staff is helpful and friendly, the hotel's view is priceless, the distance to two different beaches is rare, the room is clean with itens of high quality, the breakfast is excellent and they prepare whatever you ask. I highly recommend it.

10/10

Exceptional

01 Oct 2014

chrissie

Fabulous hotel overlooking the sea

Simply the best hotel we have ever stayed in. Beautifully decorated room, comfortable with beautiful sea views. Watching the sunrise whilst lying in bed was such a treat. The staff were helpful, attentive and efficient. Breakfast on the terrace, in spring sunshine was a delight. The range and quality of breakfast served was exceedingly good.

On returning to our room one evening we opened the bedroom doors to see a heart of pink petals displayed on the bed, inside the heart shape was a platter of strawberries, chocolate sauce and other fruits. A bottle of sparking wine on the side. We followed the petals on the floor to the bathroom, more petals floating in the bath with a candle waiting to be lit. What a beautiful gesture for our honeymoon - fabulous and very special. thank you.

10/10

Exceptional

21 Jul 2014

Verified traveler

leisure

Excellent Hotel. Courtious staff. Great experiance.

10/10

Exceptional

29 Apr 2014

Verified traveler

THE place to stay

Very spoilt, pleased we had view of sea not carpark. Excellent breakfast

8/10

Excellent

21 Apr 2014

Mr Me

Amazing service, quality food

The only negatives

Bar not open late enough, but some of the best cocktails I've ever had

Poor Wifi signal, wasn't available in my room, but is available in some. And no signal around the pool