Name: Iberostar Selection Royal El Mansour
Address: Route de la Corniche, B.P 217, Mahdia, 5111, TN

10/10

Exceptional

09 Jul 2026

Jaafar

With my wife we stayed three night there. We simply enjoyed everything in this 5*All inclusive hotel. Amazing staff and management, great food, beautiful beach, and excellent services all around. Will definitely be back and we highly recommend.

Partner

10/10

Exceptional

17 May 2026

stephanie

We like very much our stay ,which was wonderful!!!

Friends_and_family Family

10/10

Exceptional

12 May 2026

Wasim

All inclusive is great

Partner

8/10

Excellent

10 Apr 2026

Kathryn

The hotel was great. We enjoyed our short stay. The room was comfortable and had everything we needed. The grounds were lovely. It was a shame that we sat on the grass area and were never offered a drink from the waiters and the restaurant is just too small for the amount of people in the hotel.

10/10

Exceptional

10 Feb 2026

Evelyne

La totalité, tout est parfait.
J’ai seulement fait une réflexion à un Chef cuisinier car je trouvais que les légumes n étaient pas assez cuit, et des légumes al denté ce n est vraiment pas bon, je crois avoir été écouté

Partner

10/10

Exceptional

10 Jan 2026

Gideon

Everything one could expect from a 5 stars resort by the sea.
Outstanding.

Leisure Self

10/10

Exceptional

25 Nov 2025

seyfeddine

Amazing stay! Super clean, great service, professional staff, and an excellent buffet. Truly one of the best hotels I’ve stayed at. Highly recommended

Leisure Family

2/10

Poor

25 Aug 2025

Hicham

Be careful they ask for extra money on the check in

8/10

Excellent

03 May 2025

HANNAH

Lovely break… but

I think you have to be mindful that 4-5 star hotel classifications really aren’t the same globally. While the hotel was mostly clean, a great variety of food and drinks… I didn’t feel like I was in a 5* environment. A few things to note…

The evening entertainment starts quite late. Kids party starts 8:30 so most of them are too sleepy to enjoy.

There’s not much for kids to do as in day time activities. Yes there’s a small park, local beach and kids club but it really paled in comparison to what I’ve experienced in other European destinations.

The kids called me within an hour to collect them from the kids club. The sign in and out process is non existent. I just walked straight in and took the kids and the staff paid no attention.

The park is really something for babies.

The most exciting part for my kids who were a 6 year old girl and 7 year old boy was the heated indoor pool. They were too cold in the outside one ( we went during Easter break).

Entertainment is not great for adults. We were pretty bored in the evening and spent time in the shisha Lounge which was lovely.

The Italian restaurant lol. Just avoid it people most people reserve and end up leaving and going back to the buffet.

I loved the food. Ignore people who complain. I’m of Afro Caribbean descent and once you add the salts and pepper everything tasks very nice. So much choice too.

Friends_and_family Family

10/10

Exceptional

03 May 2025

Manuel

Customer service

Business_and_leisure Partner

10/10

Exceptional

21 Apr 2025

SABER

All is perfect!

Business Friends

2/10

Poor

20 Apr 2025

Salah

I dont like the service bad behavior of reception staff not co-operative not recommend

10/10

Exceptional

09 Apr 2025

Kyle

Exceptional service ⭐️⭐️⭐️⭐️⭐️

This hotel deserves all 5 stars hands down. With exceptional service from all staff, delicious food and beautiful decor!

The maids were brilliant and made us smile always saying hello they even went the extra mile and did quirky decorations on the bed with dressing gowns and flowers.

The bar staff were so attentive and friendly even if we did not move a muscle from our lounger.

The entertainment team always pleasant and made conversation not to mention their flamboyant dancing skills much to our amazement , absolutely brilliant 😃

All I ask is that the entertainment team deserve attire that matches their talent…

We were made to feel special, we loved our stay ❤️

Friends_and_family Family

8/10

Excellent

28 Mar 2025

roshnee

Lovely stay staff ate very helpful and friendly. Lovely food freshly prepared.

Partner

6/10

Pleasant

25 Mar 2025

Emma

Average all round - staff were pleasant but aim is really to make more money and get you to do the excursions aside from staff in restaurant who were really nice. Pool/beach area is pretty (you have to pay extra for towel) but I would say all around that the hotel is quite dated and tired, food is fine (buffet/canteen style) but nothing to write home about. Massage wasn’t my cup of tea at all, all in all average all round. That being said Tunisia is a fab place to visit and mahdia Médina is very pretty - I’d recommend staying nearer there if mahdia is on your travel itinerary.

Leisure Family

10/10

Exceptional

14 Jan 2025

Ahmed

Everything was great

Leisure Family

4/10

Poor

25 Oct 2024

GEORGINA

Staff extreamly unaccomadating and rude, food awful.

10/10

Exceptional

24 Aug 2024

Chokri

Finally a hotel that meets my expectations. Very clean, wonderful food and helpful staff.
Thanks to all the staff working in the hotel and special thanks to Mr Chouchene, the assistant director.

Leisure Family

10/10

Exceptional

19 Aug 2024

Atef

I recently had the pleasure of staying at the Iberostar Hotel in Mahdia, and it exceeded all my expectations. From the moment I arrived, I was warmly welcomed by the friendly and professional staff, who made me feel at home.

The rooms are spacious, clean, and beautifully decorated, offering a perfect blend of comfort and elegance. The bed was incredibly comfortable, and the view from my room was breathtaking – waking up to the sight of the sparkling sea was an unforgettable experience.

The hotel’s amenities are top-notch. The pool area is stunning, with plenty of sunbeds and a lively atmosphere, perfect for relaxation. The beach, just a few steps away, is pristine and offers a serene setting to unwind. The all-inclusive dining was a highlight – a wide variety of delicious dishes, catering to all tastes, with fresh local ingredients and an international flair.

What truly stood out to me was the level of service. The staff went above and beyond to ensure every aspect of my stay was perfect. Whether it was recommendations for activities, special requests at meals, or just a friendly chat, they made me feel valued and cared for throughout my stay.

I highly recommend the Iberostar Hotel in Mahdia to anyone looking for a luxurious and relaxing getaway. I will definitely be returning for another stay!

Leisure Partner

8/10

Excellent

11 Aug 2024

Foued

The quality of the foods and services were not consistent with 5 star facility, serving margarine, while labeling it as butter, or all fruit juices made from powder (artificial ingredients) instead of real fruit, like other 5 star hotels. Not much accommodation for healthy eating or special dietary needs.

It was way too crowded. The hotel grounds are too small for the number of guests, so in the pool and beach areas people were practically on top of each other.

Leisure Partner

10/10

Exceptional

08 Aug 2024

Sonia

The best hotel I have been to in years. Clean, comfortable, and friendly staff.
Good for couples and for families with youth children.

Leisure Family

10/10

Exceptional

07 Aug 2024

Sonia

The hotel is very clean, and the staff are friendly and helpful. There are plenty of dining options to suit all tastes. The hotel also offers nightly shows and features three large pools. If you visit, be sure to look for the heart-shaped trimmed trees. I loved my stay and will definitely return next year.

Leisure Family

10/10

Exceptional

22 Jun 2024

hichem

Nice

Leisure Family

4/10

Poor

11 May 2024

Mingyu

Old hotel, the facilities are old, the shower water is just too hard on people, hurts a lot, far away from a 5 star hotel

10/10

Exceptional

22 Apr 2024

Slim

Amazing hotel and staff very friendly, the food and buffet were excellent. Highly recommend

10/10

Exceptional

01 Feb 2023

SALAH

I would like to thank the entire hotel team for their warm hopitslality and kindness to all guests. I especially mention Ms Amel . It is really a wonderful hotel, above excellent services. An extraordinary staff, a warm and loving place that feels like home .big big thanks for the wonderful stay

Leisure Family

8/10

Excellent

04 Jan 2023

Mohamed

V

Friends_and_family Family

10/10

Exceptional

07 Sep 2022

Nait-Yghil

Excellent hôtel.

Leisure Family

10/10

Exceptional

11 Aug 2022

Maha

Excellent service excellent stuff very friendly

Leisure Self

10/10

Exceptional

23 Jul 2022

Mohamed

Amazing hotel

This my second time visiting iberostar colection the first with kantaoui bay it was awesome and the second in royal al mansour was even better, i would like to thanks and appreciate the whole team specially the animation team from team leader Aladin and the star camp to the rest members luka maxi mario khalid mimi goufi ...

Friends_and_family Family

2/10

Poor

27 Jun 2022

Mohamed

Not a \"Very Good\" hotel anymore

Service degraded drastically.
This is my second time in this hotel.
From the first visit to the second, a huge difference. And the difference touches the check-in time till the check-out. Here is why :
- As a Hotels.com Gold member, I have the right for early check-in if there is availability and guaranteed late check-out. I got neither the first nor the second perk.
- The welcome in the reception is cold and not appropriate for a 5 stars hotel.
- We did not find a spot for our car in the parking lot.
- There are missing amenities in the room like shower gel and water boiler machine.
- Restaurant food quality degraded. We were 8 in the hotel. 3 of us including me had diarrhea.
- Restaurant servers are not attentive to clients requests. They do not smile and some of them are even rude. I asked their chief for a water boiler machine, he promised to send one to my room. Got nothing.

Compared to Iberostar Kuriat Palace in Sousse where we got Gold member perks in check-in and check-out time and where we got a very warm welcome, the Iberostar Royal Elmansour is not a \"Very Good\" hotel anymore. I dont recommend for people who are attentive to details. I'll definetly go back to Sousse but I'll think twice before returning to Royal El Mansour Hotel.

Special thanks, though, to Fares, the lifeguard guy, who is one of the best employees in the hotel. Always available and very hardworking.

Friends_and_family Family

6/10

Pleasant

16 Jun 2022

Mohamed Sami

I wouldn't say the best hotel, but still acceptable, i didn't like how rude the staff was in there

Leisure Partner

2/10

Poor

02 Apr 2022

Mondher

Avoid this hotel!

No VIP Gold treatment. Food was average. For the room and the view, judge yourself :(

Friends_and_family Friends

8/10

Excellent

10 Feb 2022

MONTASSAR

Tout est parfait jusqu’à le moment de départ!! La dame qui travaille à la réception c’était pas aimable lors de notre check out😠appart ça tout est parfait!!

Leisure Family

10/10

Exceptional

31 Jan 2022

Omar

Best hotel in Tunisia

The Best hotel and the stay ever
I want to thank everyone
I had an amazing 8 nights

Friends_and_family Friends

10/10

Exceptional

02 Jan 2022

Youssef

Excellent hôtel

Partner

4/10

Poor

23 Nov 2021

Boualleg

this is less than 2 stars hotel. Most of the staff at the hotel are rude, especially the so-called \"security staff\" at the entrance.
The buffet was poor all the time with much less varieties and terrible taste. It looks like a cantine at a factory.
It was really a waste of money and we will never ever return back to this hotel. Please AVOID it.

Leisure Family

8/10

Excellent

31 Oct 2021

Ghassan

Happy comfortable stay

Hotel overall not bad, room is big, service is good, friendly staff, nice location, quite, very nice design lobby, the only thing is they force you to include half board in your reservation, I don't mind but the food is not tasty and low quality for a five star hotel.

Friends_and_family Family

8/10

Excellent

14 Oct 2021

Mehdi

It was nice in general, nice and clean hotel, friendly staffs.

Friends_and_family Family

2/10

Poor

05 Oct 2021

Rouba

worst stay ever , poor service , very baaaad foood , hygiene is terrible I tried some cereal at breakfast and I was choked there was insects inside , the taste of food is soo baad nothing is fresh , zero hospitality, zero price quality ratio i will never return to this bad hotel , this should be a 3 stars hotel not a 5 stars

Leisure

10/10

Exceptional

20 Aug 2021

Narjes

I had very nice stay in Royal Mansour with my family. The room was large and gorgeous with nice seaview. Room service was really good and quick. The food in restaurant very good amd delicious. Very nice hotel to bring kids to have fun and enjoy swimming in pool. Very friendlly staff and nice place to visit \"Mahdia\" in Tunisia.

4/10

Poor

15 Aug 2021

MOHAMED Aziz

My worst stay

My worst stay in 5 stars hotel 😭😭😭
The hotel was fully booked with less staff than usually (knowing that government rules the hotel should be 40% max capacity)

1st we wait for 2h to make the check-in , arrived 03:28 pm
I got the room at 5.05 pm
2nd more than 1 hour in my room waiting my luggage so i came back to lobby and i bring it by my self to the 4th room.
There was 2 lift in my side ( unpair side) we should wait from 10 to 20min the lift bcz only 1 was working and the capacity is max 4 peoples
3rd no tables available in restaurant so we have to wait every time and same for food .
When you ask for drink you have to remind the waiter at least 3 or 4 times bcz they are very busy by cleaning tables
Finally if you arrive to beach or pool after 8am you will never find a place or deck chair.
The personal in lobby was not polite they don't respect .
This hotel is over rated
I will never be back !

Friends_and_family Family

10/10

Exceptional

09 Sep 2020

Verified traveler

Very friendly and professional staff. Attentive to all our needs. All corona virus measures were implemented and enforced. Excellent food quality and variety. Beach very clean. White sandy

10/10

Exceptional

23 Aug 2020

Rahmouch

Very nice i enjoy my trip everything is awesome
the workers are nice and the food is good and hygiene and beach side are Amazing 🙏

Leisure Family

8/10

Excellent

22 Aug 2020

Verified traveler

Very good service. very clean. Friendly staff.

Friends_and_family Family

2/10

Poor

07 Aug 2020

Malek

no parking lot , no AC , too damn hot in the summer to stay in hotel without AC , food is terrible , internet weak

Leisure Family

10/10

Exceptional

05 Aug 2020

ALIA

My Mahdia Holiday

Very nice place as most of the staff were friendly and helpful plus the food was fantastic

Friends_and_family Family

8/10

Excellent

26 Jul 2020

heykel

Check in was smooth and fast, i had to forward expedia confirmation though (make no sense). No information given for towel (50d each)

Leisure Partner

2/10

Poor

15 Jul 2020

Ahmed

Les plats sont répétés chaque jour , la nouretture ne reflete pas un service de 5 étoiles . Service a la clientèle très bon . Accueil chaleureux , bref l nourriture est très médiocre

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

nasser

Our stay was great

Our stay was great

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

nasser

Our stay was great

Our stay was great

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

nasser

Our stay was great

Our stay was great

Friends_and_family Family

2/10

Poor

20 Feb 2020

Verified traveler

Horrible front desk, overcharged for everything.
The food was very bad, I do not recommend this hotel at all! Awful stay here.

Business Friends

10/10

Exceptional

18 Feb 2020

Husam

More than money worth

Staff is very friendly and helpful.
Smiling all the time and very nice. Special thanks to Thuraya who made our stay so enjoyable.

Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

A the hotel and all the area are clean specially my room and the pool

Leisure Partner

10/10

Exceptional

02 Oct 2019

Nicole

This hotel has nothing negative
Lovely lovely lovely
Reception staff are so welcoming on first impression
Food and service great
Rooms and environment clean
Animation friendly
Entertainment professional
Beach nice
Location central near center etc
WiFi good

I would give this hotel 10 stars

Partner

6/10

Pleasant

06 Sep 2019

Verified traveler

We paid for a five stars, but the service in the room was just 3 stars, absolutely nothing in a 5 stars room! Only small shampoo and gel shower and basic towels and bad AC.
But it was clean, food was good.

Leisure Family

8/10

Excellent

03 Sep 2019

Mohamed Fethi

Excellent hôtel pour des vacances en famille

L'hôtel est situé en ville ce qui permet de visiter facilement la belle Médina de Mahdia. L'hôtel affiche cinq étoiles mais par les standards internationaux c'est un quatre étoiles. L'hôtel dispose de trois piscines et d'une belle plage. Payez un peu plus cher et réservez une chambre avec vue mer, de préférence dans les étages supérieurs. Le service est excellent et le personnel aux petits soins. Les chambres sont spacieuses et la literie assez confortable. Restauration bien variée.

Family

8/10

Excellent

01 Sep 2019

Jaouhar

despite the slow and late cleaning of the rooms each day. most staff makes a great effort to keep the hotel clean (room, restaurant, swimming pool ...)

Leisure Family_with_children

10/10

Exceptional

02 Jul 2019

Nicole

Nicky review

Nothing negative to say all good great service

Partner

4/10

Poor

24 Jun 2019

Verified traveler

This is far from being a 5 star hotel. It is old and the amenities are not well maintained. The food at the buffets is of very poor quality; they don’t even use real cheese in their pizzas. I would not recommend this and will definitely not go back to this chain

Leisure Partner

10/10

Exceptional

23 Apr 2019

Verified traveler

Friendly staff, Room service for room 2123 was excellent. Every single day the cleaning lady puts on the bed flowers and designed art works using towels. The food was tasty.

Friends_and_family Family

8/10

Excellent

10 Mar 2019

Verified traveler

On the Friday night, I arrived after 5 hours of journey, the reception manager was quite unpleasant, he demanded our passports, which I handed over, he was talking to someone on the phone, he handed it back to me. As I stood there, he shouted at me, “I need your passport.”. I said I have provided them to you, you handed it back, he continued to talk on the phone, a bit ill mannered. Maybe he was overworked on that Friday, but it is 5 stars hotel afterall, customer services!

Leisure Partner

10/10

Exceptional

16 Feb 2019

Verified traveler

All Hotel staff were friendly and provided an excellent service. It is by far one of the best hotel in the region with some improvement in the

10/10

Exceptional

15 Feb 2019

Zainab

Excellent hotel, service, staff, food. No complaints.

Partner

2/10

Poor

30 Dec 2018

Alex

Viciously unfriendly staff goes out of the way to make you feel like a criminal. The room phone is not working. The minibar is empty. The hotel scans your luggage for bottles of wine and water with an airport scanner and doesn't allow you to bring any inside. The front desk staff acta like it just got out of KGB training.

Business_and_leisure Partner

10/10

Exceptional

07 Dec 2018

Verified traveler

Beach should have been cleaned but the place was nice overall.

Leisure Partner

10/10

Exceptional

16 Nov 2018

Steve

The people who run that resort are exceptional. Due to a delayed flight we arrived late and the reception desk executive quickly made sure everything was fine with our check in and escorted us to the dining room so we could enjoy a wonderful relaxed dinner all the while he completed are check in. There are many beautiful resorts but is the people who run them that truly make the difference. Looking forward to returning.

10/10

Exceptional

03 Jul 2018

Verified traveler

Enjoyed the whole experience

Friendly staff, big choice on the menu for breakfast, lunch, dinner. We loved the coffee shop , the staff were excellent , nothing was to much trouble. I deffently would return for another hoilday .

10/10

Exceptional

21 Mar 2018

Lori

Room for improvement

The power went off in my room and I had to go to the front desk and ask to have it fixed. Also the advertised in room mini bar was empty and I was told I had to go down to the bar instead.

10/10

Exceptional

25 Sep 2016

Samar

Excellent stay lovely hotel

We loved our stay in Iberostar Royal el Mansour.
Will come back

Partner

8/10

Excellent

31 Jul 2016

Verified traveler

Recommended for families. Nice beach and pools

Good hotel for families. Beautiful beach. Big swimming pools.

Family

8/10

Excellent

28 Jul 2016

Salma

Recommended

Excellent Stay

Family

4/10

Poor

15 Aug 2015

Ehab

I was not fully satisfied!

Food was bad, limited choices, and servants at restaurants rarely smile! Always give us the impression that they are working under stress! !
Lobby was not air conditioned
Animation team was good, people at reception were cooperative and smiling

10/10

Exceptional

11 Jun 2015

Verified traveler

very nice hotel , with an excellent service

very nice hotel , with an excellent service , I love it and i recommend all to go to this hotel.

Family

8/10

Excellent

24 May 2015

Verified traveler

Missing something!

I stayed in this hotel 15 nights. Along with my elite travel status for years, I guess I can provide this hotel the secret to success: select the right employees and train them well to represent friendlier culture and professional service. The quality service is to exceed the clients expectations. Without intensive training and operational manual the great property you have will not compete alone. Treating all-inclusive European groups is great but not treating all clients equally is a shame.

8/10

Excellent

16 May 2015

Aly

Great Hotel - Needs Better Management

We loved our stay here. The hotel is amazing and clean. It is the best in the city by far. Great location. Food is good.

Most staff are friendly with groups from Germany and England while we really see their smiles!!

There is one of the management staff who spends too much of his time watching over his restaurant team. He looks angry all the time. Such attitude would negatively reflects on the performance. He made me feel uncomfortable. I think he is taking his job too seriously. The management needs to treat its staff with smile so that can be reflected on the clients. The best staff are the luggage boys. They are very friendly and kind.

8/10

Excellent

13 May 2015

Aly

Good resort!

The facility is amazing. soccer field, tennis courts, beach volleyball, cafe, wonderful spa but it has separate accounting and management from the hotel, mini club, daycare for kids, modest fitness room, two restaurants and two outdoor smaller restaurants.

10/10

Exceptional

17 Feb 2015

Ali

Nice location

Relaxation

Family

6/10

Pleasant

26 Jun 2014

Verified traveler

Nice hotel, terrible area

Overall the hotel was good, well organized, well managed. But I have been around the world. Almost all of the workers wanted a tip for doing their job...no I am not cheap. Have you been in that situation? From the maid, to most of the staff, waiting for something...The people who were not on the hunt, got it. The server in the restaurant who worked hard, was cordial over $100USD, the pool waiter about $50, the bar waiter about $75...The maid got $0, the seaters in the restaurant got $0. They made us feel uncomfortable. We had an issue with one of the waiters in the restaurant. It was brought to the food and bar managers attention. He went way above and beyond to make us feel comfortable and let us know how sorry the company was.

10/10

Exceptional

10 Mar 2014

Verified traveler

Very nice hotel, very clean. Great food.

The hotel is very clean, well kept, and up-to-date. The staff was very friendly, helpful, and professional. I did NOT feel as if they always had their hand out for a tip. The pools were excellent and clean. The rooms were very comfortable and clean. The beach is right out your back door and gorgeous! I will definitely stay here again should I return to Mahdia.

8/10

Excellent

07 Feb 2013

ting ting

very good value for money

everything were fine apart of the air condition in our room we put on 30 degree burt we still felt cold. and it also make noisy.

8/10

Excellent

23 Jul 2012

FP

Great choice for Mahdia!

The hotel itself was great; the beach and swimming pool very nice. Everything was very clean. However, the food was not that great, especially on certain days; certainly not the 5-star standard one would expect in a European or North American hotel. However, for a Tunisian all-inclusive hotel, this was very good.

6/10

Pleasant

23 Feb 2012

Verified traveler

El Mansour

just a short stay, the hotel is ok, it is the usual newer tunisian type of hotel, with a huge soless reception, no sole, the food althogh edible was not 4/5 star, in fact on one day it was so poor we had to complain to the management, not what you would expect. the room was of a good standard,
I don't usually post on these boards but I feel that this hotel could be so much better if the food was better and the staff were more welcoming, I have been travelling in tunisia for many years, and I feel that the older hotels tend to try harder to please.

8/10

Excellent

04 May 2011

Richard

Royal El mansour, Mahdia

We stayed for a week commencing 24th April in a sea view suite, the second time this year.

We stayed in the suite to help accommodate 2 adults & 2 children.

The hotel's main attraction is good food, service and room size and cleanliness. The food is buffet style, but excellent salads and a decent variety of meals (some freshly cooked as you wait) mean that you can eat different food every night.

The bar staff are attentive and quick to bring drinks, good beer and choice of cocktails etc.

The room we stayed in has 2 balconies a huge bed in a big bedroom, next to a lounge area with fold out bed. All kept clean with modern furniture and equipment.

Beyond that, It's right on a sandy beach, which does look as if it is cleaned regularly. There is a spa area (excellent massages) and a heated (in off season) indoor pool. The outdoor pool is in 3 big sections. Sunbeds in April easy to come by, but i can imagine there being more of an issue in July/August.

Only small criticisms

Outdoor pool - One of Tunisia's main natural resources (the sun) and the solar power generated couldn't be used to heat the outdoor pool, which was really cold (18 degrees on most days) which means for young children you have to use the indoor pool.

Childrens club - 2nd time we have been and not much this time round in the way of keeping them occupied - either closed or when open, the lady running it really wasn't that interested in getting children up and active (unlike the other animation team members who tried really hard to get adults active!

The site sits right next to another old unused holiday camp - which looks a bit of an eyesore and spoils the view a bit.

Overall an excellent hotel, the best we've stayed at in Tunisia after going on and off for the past 10 years.

8/10

Excellent

03 May 2011

Geoff

Good but a few small points

Overall very good value.
Rooms are top quality, but definitely worth paying for the sea view as the other side is a busy street.
Food is so-so, often a bit dull and tasteless due to the high proportion of older German customers who don't eat spicy food.
It's dull in the evenings so anyone looking for nightlife would have to get a taxi into town, not sure what that's like as we didn't(baby in tow).
The barstaff don't have a clue how to make cocktails so don't bother drinking them. However the man who does the smoking room does know!
No professional babysitting service available.
Outdoor pools are lovely but very cold, the sea was warmer for swimming. Indoor pool warm and pleasant for slothing around.
Beach is cleaned by the hotel and is good, but the town could do with organising a beach cleaning operation as you will see if you walk in either direction.
The spa thingy is good if you like that sort of thing(like my wife) I can rub seaweed on myself at the beach for free so it doesn't interest me.
Internet so slow a waste of time and not wifi.

10/10

Exceptional

08 Jan 2011

Peter

Well beyond our ezpectation. (my new Dell laptop refuses to print an \"ecs\".

Ezcellent rooms and very varied meals made this a holiday beyond our ezpectations. We visited during winter and cannot therefore comment on the pools..

One small criticism - the otherwise ezcellent room TV did not offer a single English language channel we can cope with German, French, Spanish and even some Arabic bit a bit of UK TV would have been very nice. Odd!

Watch the prices of the bar drinks - they struck us as being relatively high. .
.

Partner

8/10

Excellent

19 Nov 2010

Kate

Beautiful hotel with good service, but don't expect anything to work and food is awful

A beautiful newly built hotel. Clean, well decorated and furnished. Nice views of beach/sea. Very good value rooms. But aircon/heating did not work at all in my room. Plumbing does not drain properly. Indoor pool has no lights, no heating, no changing rooms or toilets. There is an open shower but it involves a public shower and walking back through the hotel lobby in a towel to your room to get dressed. We had half board. Breakfast was good, but dinner on all of the 3 nights was awful. Food often inedible - appalling quality meats, and highly spiced. Would be better not to eat here at all. This is a package holiday destination for German tourists - signs in German, staff spoke german not french or other languages. Overall, this hotel is beautiful to look at, but don't expect things to work and try to avoid eating here. Good value overall since it was so cheap off season.

Family

8/10

Excellent

14 Nov 2010

Lotfi

I'm very happy
It is very nice hotel.
it is very good price.

6/10

Pleasant

09 Jul 2026

Ahmed

Mein Aufenthalt in diesem 5-Sterne-Hotel war durchwachsen. Pool und Essen waren ausgezeichnet, aber der Zimmerservice und die Zimmer selbst ließen sehr zu wünschen übrig. Die Zimmerreinigung war mangelhaft: Das Bett war kaum gemacht, als hätte man gerade erst die Bettdecke aufgelegt. Es gab nicht einmal tägliche Reinigung, und die Vorräte wurden nicht aufgefüllt. Wir hatten weder Toilettenpapier noch Wasser; ich musste an der Rezeption danach fragen. Die Tür schloss nicht automatisch; wir mussten sie aufdrücken. Auf den ersten Blick kein Problem, aber als ich sie offen vorfand, weil das Reinigungspersonal sie wohl nicht geschlossen hatte (was teilweise deren Schuld ist, da sie es hätten wissen müssen), war ich enttäuscht. Das Problem ist, dass man mir an der Rezeption, als ich dies meldete, einfach sagte, es gäbe keinen Diebstahl. Also kein Problem … und was die Vorräte angeht, sei das normal, sie würden nur „zu Beginn des Aufenthalts Wasser auffüllen“, obwohl ich eine Woche gebucht hatte … Dieser Service ist eindeutig eines 5-Sterne-Hotels nicht würdig. Ich bin insgesamt sehr enttäuscht von meinem Aufenthalt.

Family

10/10

Exceptional

10 Feb 2026

Rania

La chambre, le personnel, le buffet, l’hôtel et l’emplacement étaient au top !

Partner

10/10

Exceptional

08 Feb 2026

Sahbi

Prima hotel met goed eten en vriendelijk personeel. De kamer kan beter; het derde bed is minder comfortabel dan de andere twee.

Leisure Family

6/10

Pleasant

31 Jan 2026

Klarna

La chambre : tv smart et eau chaude dans la toilette
Service lent
Nourriture bonne mais moins variée que d'autres 5 étoiles

Partner

8/10

Excellent

15 Nov 2025

graziella

Mi aspettavo più confort, tipo delle ciabatte monouso, cuffie doccia dentrificio , insomma quei piccoli gadget che fanno piacere trovare al tuo arrivo. Complessivamente comunque bene.

6/10

Pleasant

20 Aug 2025

CORINNE

C’est un hôtel cinq étoiles qui devait être superbe il y a 25 ans mais est assez vieillissant aujourd’hui. Cela dit il est Malgré tout correct. La nourriture est pas mal mais n’est pas trop renouvelée. Le personnel est très gentil mais nous voit comme des Américains. Sinon j’ai été très déçu du fait qu’ils disent qu’il y a une discothèque alors qu’elle est fermé j’avais choisi cet endroit pour Mon Fils car je pensais qu’il y avait des jeunes vu qu’il y avait une discothèque et ce n’était pas le cas et il s’est embêté toutes les Soiree, car il n’y avait vraiment pas de bonnes animations. Les soirées étaient vraiment très limites , il y a eu une soirée tunisienne. Franchement c’était très bas de gamme. J ai eta très déçu de ça j’ai demandé un fer à repasser, j’en ai toujours trouvé dans les cinq étoiles là, pas un seul dans tout l’hôtel, pareil j’ai demandé du faux Sucre on n’en trouve toujours dans les cinq étoiles pour les diabétiques, il n’y en avait pas non plus. Qui n’a pas de sacarine aujourd’hui dans un hôtel de cette taille En ce qui me concerne je trouve que ça ne vaut pas du tout les 5 etoiles même si c’est correct on paye très cher la semaine alors que c’est la Tunisie car la Tunisie n’est pas aussi cher que beaucoup de pays en Europe. J’ai fait l’an dernier un hôtel à Rhodes à cinq étoiles, j’ai payé moins cher et l’hôtel et les prestations étaient vraiment à la hauteur d’un cinq étoiles.

Leisure Family

10/10

Exceptional

17 Aug 2025

mussaab

Molto bello

Leisure Family

8/10

Excellent

08 May 2025

Anne-Sophie

J'ai beaucoup aimé les piscines, le jardin. Les buffets sont très bons. Le personnel à la réception n'est pas toujours très agréable et ne donne pas assez d'information. Les chambres sont correctes mais un peu vieillottes.

Leisure Friends

6/10

Pleasant

03 May 2025

Mongi

Inchecken twee uur wachten voor je kamer (kamer wordt schoon gemaakt)

Leisure Family

4/10

Poor

11 Apr 2025

Neila

Le buffet était très standard pour un 5 étoiles.

Leisure Family

10/10

Exceptional

11 Nov 2024

Alaa

Incredible. Came late at night, they brought food to my room even tho I missed dinner.
The restaurants are amazing, best ingredients quality I tried in Tunisia, many traditional dishes such as mloukhiya and Tunisian fish pasta.
Bravo to the security team as well.

I will surely come back again in the future.

Leisure Partner