Sinabung Resort Hotel

Indonesia , Medan
MEDAN, Jl. Kolam Renang, Brasragi, Medan, Sumatera Utara
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20 reviews shown

8/10

Excellent

08 Nov 2024

Kochumadhavan

Good resort to spend aweekend

8/10

Excellent

28 Feb 2024

Dsvid

Well located 4 star well priced

Well located 4 star hotel with 24 hour restaurant and charming staff
Timed hot water a bit weak but rooms large and pleasant

Friends_and_family Friends

4/10

Poor

12 Jan 2024

Ricardo

We couldn't sleep during our stay. The noises around 9.30pm till 11.30pm. The nice about the hotel view and garden are beautiful. The hotel need renovations.

Friends_and_family Family

10/10

Exceptional

01 Jan 2020

Afifah

Excellent!

Awesome!!

Friends_and_family Family

8/10

Excellent

01 Jan 2020

Verified traveler

I enjoyed my time at this hotel. They provide free water daily which is nice. The bathroom includes a western style toilet, which is good for me. Hot water isn't available 24 hours a day, so make sure you note the times it's available if you want to enjoy a hot shower. My main concern was that my sheets weren't changed unless I requested it. I had to place my sheets in the hotel provided laundry bag before I received new sheets. The on site restaurant had fantastic food and decently priced as well. The room had an american style plug in the bathroom and european style plugs in the bedroom. I brought my own adaptor, but they have some available on request.

Overall, this was a good stay and I would definitely book again.

Self

10/10

Exceptional

14 Mar 2019

Ponganan

Old but okay

old hotel but beautiful scene, clean and quiet.

Family

6/10

Pleasant

22 Jan 2019

ZAWIE

good scenery hotel for 1 or 2 days but not for long stay. No lift provided, so it is not practical for having heavy luggage or many luggage, old person, disable person.

8/10

Excellent

26 Nov 2018

MOHD KASIHMUDDIN

Hotel view is great. Facilities are also good. Staffs are nice except for counter staff a bit cocky. This hotel is good especially for people who want privacy because it is away from the main street of Brestagi.

Family

8/10

Excellent

11 Oct 2018

Richard

Next time we will purchase in package booking. Now very expensive.

8/10

Excellent

15 Aug 2018

Bebin

Near the fruit market

there is no lift, for elderly mightbe difficult to reach 2nd and 3rd floor

8/10

Excellent

23 Jun 2018

Hristo

This hotel is in a quiet area a bit out of the city of Berastegi. It has a resort atmosphere with a wonderful pool and amazing view.

10/10

Exceptional

10 Feb 2018

Jan

Excellent Hotel with Staff to Match

From the time we checked in until our departure, the staff was uniformly friendly, accommodating, and extremely helpful. The hotel is in excellent condition, the room generous, and the breakfast a feast. The only negative is that the WiFi did not serve the room, and we needed to go into the hallway or lobby for service. Other than that, the hotel can be recommended without reservations.

Partner

8/10

Excellent

04 Feb 2018

Paul

Pleasant hotel.

Friendly and helpful staff. Not all spoke English but then I don’t speak Indonesian yet we still understood each other. No hot water at certain times and when it did, not a lot of pressure, and no internet in rooms, only in public areas. Meal portions were a bit small. Room service was quick. Could do with a folder in the rooms outlining what’s on offer and what to see and costs. Pretty good value though as it didn’t cost the earth.

8/10

Excellent

10 Jul 2017

jonwi

Good hotel

Room grooming need improvement and price need adjustment for better values for the guest to stay, need some renovation for old rooms. For a better stay.

Family

8/10

Excellent

14 May 2017

Spacious Room, Wonderful Scenery & Great Breakfast

We enjoyed our stay at Sinabung Hills Berastagi. The room that I booked is so spacious (Superior Room). It could fit another 1-2 guest & you can request for the extra bed with reasonable price (it comes along with the breakfast buffet). There's no elevator here but it's not a problem to me (I believe it is due to its location that isn't far from volcanic Sinabung mountain). There's a wide selection of breakfast buffet, suits my taste. The hotel overall ambiance is great and the views are breathtaking. We even get the chance to watch the eruption of Mount Sinabung - It's an amazing sight & opportunity for me. Due to that, some area of the hotel especially the garden is covered with ashes (the hotel staffs work really hard to keep the place as clean as possible, we saw them cleaning & sweeping). Oddly, me & my family enjoyed experiencing this (however stay indoor during the eruption to prevent yourself getting caught with the ashes or dust. Keep your window closed to prevent the dust from getting inside your room). The room service is great, I ordered a meal at night. We'll definitely stay here if we come here again.

8/10

Excellent

19 Mar 2017

Verified traveler

Nice, Spacious Hotel.

No Wifi in the room. The internet Wifi only available in common area. Room is spacious. Normal Breakfast served.

8/10

Excellent

05 Feb 2017

Penk

Nice hotel with great scenery

It was a good stay for the price we paid. Thought it will be good if the staff could at least bring some assurance to hotel guests when.slight earthquake happened.

8/10

Excellent

03 Feb 2017

Ooi

Clean,comfortable and well maintained.

We enjoyed our stay at Sinabung Hills Berastagi,a well maintained resort with wonderful landscape and garden.Suitable for family with kids as there is a huge garden for them to play around.Nice swimming pool available but often the weather is too cold for us to swim.Hotel management told us that hot water bath supply only available from 5pm to 10pm,however upon my family request they are willing to help and open the hot water supple for us.Big room.Just the water stream for bathe was too weak.Restaurant provide nice local/chinese cooking but the western food was disappointing.

Family

8/10

Excellent

12 Aug 2016

Johnny

Father-and-son getaway

It was a one-night stay and the only disappointment is the lack of wifi. While the room is big and airy, the toilet definitely needs some upgrading. The hotel overall ambience is great and the views stunning. Will definitely return to stay if the opportunity arises.

Family

10/10

Exceptional

04 Jan 2016

Andy

Cozy, Clean, Hospitable - Suitable for Family Trip

We planned the trip in early December 2015; checked in few nights before New Year's Eve. The Cleaning officer was helpful by lending his lighter before we started the little fireworks play. And While we had idr100k bank notes, the Receptionist immediately assisted to exchange smaller banknotes to pay-out the local 'horse-riding' service for the children.

Overall, it was a splendid hotel with Great Mountain view, soothing ambience, with reasonable fare

It will be great to re-visit Sinabung Hills again on our next visit

Family