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SureStay Plus by Best Western Brooks

Brooks-AB · Canada

1240 Cassils Place EastView location

9.0/10Excellent483 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort8.8/108.8
Condition9.0/109.0
Amenities8.6/108.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Plus by Best Western Brooks

The SureStay Plus by Best Western Brooks features renovated rooms all equipped with a fridge, microwave, coffee pot, a flat screen TV, and wireless Internet connection. We offer a convenient guest laundry, a fitness room including weight equipment, treadmill and a work-out bike. Located conveniently to a delicious local diner.

Our full breakfast offers a range of options including oatmeal, fresh fruit, bagels and more.

Read more about this hotelShow less

When you stay at SureStay Plus by Best Western Brooks in Brooks, you'll be connected to the convention center, within a 5-minute drive of Brooks & District Museum and JBS Canada Centre. This hotel is 6.5 mi (10.4 km) from Lake Newell and 24.1 mi (38.8 km) from Bow River.

Make yourself at home in one of the 61 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Service fee: 3 percent

    We have included all charges provided to us by the property.

  • You need to know
    • Children stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Pet fee: CAD 25 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    Filipino

    English

    Spanish

Nearby attractions

Brooks & District Museum 0.7 km / 0.4 mi
Brooks Golf Club 2.3 km / 1.4 mi
JBS Canada Centre 2.6 km / 1.6 mi
Brooks Aqueduct 5.7 km / 3.6 mi
Tillebrook Provincial Park 7.6 km / 4.7 mi
Lake Newell 10.4 km / 6.5 mi
Duchess Golf Course 20.7 km / 12.9 mi
Bow River 38.8 km / 24.1 mi
Dinosaur Provincial Park 44.1 km / 27.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2009
  • Total number of rooms: 61
  • Number of floors (main building): 2
  • Single rooms: 10
  • Double rooms: 50
  • Suites: 1
  • Accessible rooms: 1
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
Show 29 more facilities & services
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • BBQ facilities
  • Grill/BBQ
  • BarExtra charge
  • Restaurant
  • Conference room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • TV lounge
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 33 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    SureStay Plus by Best Western Brooks

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Shower
    • Bathtub
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Bathroom
    • Individually adjustable heating
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 31 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable8 photos

    SureStay Plus by Best Western Brooks

    SUITE KING SIZE BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Microwave
    • Mini fridge
    • Kitchen utensils, plates & cups
    • TV
    • Radio
    • Internet access
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Cable TV
    • Satellite TV
    • Desk
    • Wi-fi
    • Living room: 1
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Carpeted floors
    • Tea and coffee making facilities

    Facilities with extra charge

    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 31 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    SureStay Plus by Best Western Brooks

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Desk
    • Satellite TV
    • Cable TV
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Living room: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BED • 1 Bedroom • 31 m²ROO.H6-KG
    Room Accessible KING SIZE BEDPhoto unavailable4 photos

    SureStay Plus by Best Western Brooks

    Room Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Room amenities

    • Hairdryer
    • Bathtub
    • Cable TV
    • Satellite TV
    • Desk
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 31 m²ROO.KG
    Room KING SIZE BEDPhoto unavailable4 photos

    SureStay Plus by Best Western Brooks

    Room KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    31 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Room amenities

    • Wi-fi
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Internet access
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Living room: 1
    • Desk
    • Satellite TV
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    SureStay Plus by Best Western Brooks

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Plus by Best Western Brooks

9.0
Excellent
483 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
8.8 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
2/10
Poor
03 Aug 2026
Marie Josee
I try to cancel,no anser
10/10
Exceptional
03 Aug 2026
Ashleigh
This is a perfect stop over if you have pets. The bottom floor has exterior doors for easy quick trips outside, plenty of nearby grass for the pups, and quiet overnight. The staff were very helpful and the hotel was clean. Having the breakfast included was great for us to be able to hit the road again nice and early. Plenty of quick eats nearby, too.
8/10
Excellent
02 Aug 2026
Peter
Great stay! Clean room. Breakfast was good. Parking was easy. Staff were helpful.
10/10
Exceptional
01 Aug 2026
Annie
Personnel super serviable et répond rapidement aux demandes. Le déjeuner était très bons et les lits confortables.
10/10
Exceptional
01 Aug 2026
Kent
Very quiet comfortable safe accommodation.... breakfast was delightful... the guest private outdoor patio area with BBQ was an amazing surprise🙏
10/10
Exceptional
21 Jul 2026
Lyne
All good
Partner
8/10
Excellent
20 Jul 2026
Olga
Clean room, good breakfast
Family
6/10
Pleasant
18 Jul 2026
Nicole
Room wasn’t clean.
10/10
Exceptional
17 Jul 2026
Steve
Very clean, very polite staff.
Family
10/10
Exceptional
13 Jul 2026
Juergen
Clean room friendly staff
Friends_and_family Friends
10/10
Exceptional
11 Jul 2026
Barb
This hotel was surprisingly excellent. Lots of little details. Great breakfast. Very clean. Modern renovations. Well kept.
Partner
10/10
Exceptional
11 Jul 2026
Gloria
Very reasonable price for the room. Nearby restaurant and gas station. Complimentary breakfast was good
Partner
10/10
Exceptional
11 Jul 2026
Lance
Very clean, love the breakfast selection. My small family had a good rest for 2 nights
Family_with_children
10/10
Exceptional
09 Jul 2026
Harry
Very easy check in, clean, simple room, helpful staff.
8/10
Excellent
05 Jul 2026
Cyndy
Good breakfast. Room was spotless.
Self
10/10
Exceptional
01 Jul 2026
Sandra
The room was clean. The staff were friendly. Enjoyed the breakfast.
Partner
10/10
Exceptional
28 Jun 2026
Robyn
Room was clean and the breakfast was incredible!
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Maxine
Very nice hotel. Nreskfast was great. Rooms and staff were very good. Would stay there again.
Partner
2/10
Poor
22 Jun 2026
Cecil
Very unsatisfied.
Friends_and_family Friends
10/10
Exceptional
21 Jun 2026
Colleen
Had a wonderful stay at SureStay. The room was nice and clean, the breakfast was wonderful and the staff were friendly.
Partner
10/10
Exceptional
20 Jun 2026
Erin
Great place. Breakfast was decent and wonderful bed to rest in.
Partner
10/10
Exceptional
19 Jun 2026
Rob
Hotel was clean and staff friendly. Breakfast was good. Coffee was so so. Minor. Overall great stay.
Self
4/10
Poor
17 Jun 2026
Matthew
Starting off the smell of the outside of this hotel is putrid. Outright awful. They said it was from some food plant down the road but it smelt like a legit out house. The smell carried from outside into your room to the point any deep breathe is foul. This is a motel not a hotel. You will need to carry your bags up the stairs by hand if you're on the second floor. The room/hotel was very clean, and the room was spacious however the TV is tiny and the coffee maker is subpar. The breakfast was poor. Runny Scrambled eggs, undercooked home fries and greasy sausage. Additionally was told I couldn't have my service dog in the breakfast area because someone might be allergic. I asked how I'm supposed to get my food if my dog can't come with me and I was told to leave my dog in the room. (As if that isn't against hotel policy and imagine leaving a seeing eye dog in the room for a blind man to get breakfast cause someone might be allergic?) Not to mention there was absolutely no one in the breakfast area whatsoever. They need to understand the difference between a service dog and a pet. I quickly grabbed a plate of food after arguing and ate in my room so to not disturb the non existent allergic guests. The smell in the room was so bad it was hard to eat without gagging. The gym is dated and the equipment is poorly maintained, but at least they had something. I gave it 2 stars instead of 1 because the cleanliness of the room was good.
Self
10/10
Exceptional
09 Jun 2026
Johannes
Room and facilities were very clean. Basic breakfast but more than sufficient. The room we had was quiet and parking convenient. Look like the owners is proud of their hotel.
Partner
10/10
Exceptional
06 Jun 2026
Connie
Breakfast food was hot and fresh. Staff was efficient. Hotel and room were very clean.
10/10
Exceptional
01 Jun 2026
Bonnie
Loved the Rag!!
Pet
10/10
Exceptional
27 May 2026
Sylvie
Vert clean rooms and facilite, good breakfast and lovely staff
Family
8/10
Excellent
26 May 2026
Rose Anne
T
Partner
6/10
Pleasant
26 May 2026
Alain
Not so clean. Still have hairs on the bed and shower
Business
10/10
Exceptional
26 May 2026
Kevin
Clean quiet and convenient spot while traveling west.
Partner
10/10
Exceptional
24 May 2026
Robert
Nice place. Very clean.
Partner
8/10
Excellent
24 May 2026
Jason
Nicely updated bathroom, room smelt like a smoking room but was supposed to be non-smoking. Breakfast was good, lots of options. Staff was friendly and helpful.
Family
8/10
Excellent
21 May 2026
Evelyn
Quiet location, right next door to restaurant and service station
Partner
8/10
Excellent
14 May 2026
Shantelle
The room was clean, shower head needs to be cleaned the water hardly coming out.
Breakfast was great and the staff is very friendly.
Family
2/10
Poor
14 May 2026
Gary
The rooms are clean and newly renovated BUT… the bed was so hard I could barely get out of it in the morning. There is no sound proofing and you WILL hear everything going on around you so hope for quiet neighbors. Overall I will never return
Self
8/10
Excellent
09 May 2026
Padmini
Decent continental breakfast (potatoes, scrambled eggs, sausage, cereals, bagels, muffins, toast, fresh waffles, fruit, oatmeal)
Wish they had an elevator and swimming pool for kids.
Family_with_children
10/10
Exceptional
06 May 2026
Rena
Clean, quiet, friendly staff
Family_with_children
8/10
Excellent
03 May 2026
Jennifer
Property was basic amenities but very clean and staff were kind and helpful. Would recommend if looking for cleaniness as a number one priority.
Family_with_children
10/10
Exceptional
01 May 2026
Lucille
Great breakfast
8/10
Excellent
21 Apr 2026
Kin
Clean room. Breakfast was decent. I will go again.
Family
6/10
Pleasant
07 Apr 2026
Tanya
Quick check-in, clean room and bathroom. Breakfast was average ranging from cereal to waffle.
Partner
10/10
Exceptional
29 Mar 2026
Trish
One of the best included breakfasts I've seen. Clean, good variety.
Rooms clean, Staff were friendly.
6/10
Pleasant
24 Mar 2026
Chester
It was okay
6/10
Pleasant
28 Feb 2026
Jeff
Decent clean room, hotel was reasonably clean.
Family_with_children
10/10
Exceptional
22 Feb 2026
Brian
All was perfect
Partner
10/10
Exceptional
04 Feb 2026
Rhonda
Clean room. Easy access. Quiet.
6/10
Pleasant
14 Jan 2026
John
No suggestions
Business
6/10
Pleasant
17 Dec 2025
Ava
Clean
8/10
Excellent
11 Nov 2025
Stephen
Room was spotless. Breakfasts were awesome!
Business
10/10
Exceptional
26 Oct 2025
Jay
Cold breakie. Otherwise great
Self
10/10
Exceptional
25 Oct 2025
emmanuel
The staff were very friendly and very efficient.
Good value.
Friends_and_family Family
8/10
Excellent
22 Oct 2025
Anita
The front desk clerk was pleasant and friendly. We were having trouble getting the tv to work and she came to our room and figured out the issue and got it working. We appreciated her help.
Leisure Family
10/10
Exceptional
17 Oct 2025
Tim
It was exactly what we needed. Friendly staff
Leisure Family
6/10
Pleasant
16 Oct 2025
Darek
Don’t shower last. No hot or even luke warm water late in the evening. Not ideal after a long dirty work day. Very disappointing. Also the waffle maker was broken which was the only perk to that breakfast.
Business
10/10
Exceptional
16 Oct 2025
Vernon
Breakfast was great. Room super clean.
Leisure Partner
10/10
Exceptional
13 Oct 2025
Joy
clean and very convenient. we should have stayed longer
thank you.
Business_and_leisure Partner
10/10
Exceptional
07 Oct 2025
Leslie
Large room, very clean and comfortable.
Partner
8/10
Excellent
06 Oct 2025
Lori
Clean room and halls. Polite staff.
8/10
Excellent
04 Oct 2025
Nicole
Rooms were clean with a nice shower.
Leisure Partner
10/10
Exceptional
30 Sep 2025
Kristen
It was great! Thanks again
Leisure Partner
10/10
Exceptional
21 Sep 2025
Jamie
Service was efficient. Room was clean and quiet. Breakfast choices very good.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Daren
Great hotel
4/10
Poor
20 Sep 2025
Stephanie
I think they need to get their fly infestation under control, I spent most of the night killing flies, no idea where they were coming from and the beds were super uncomfortable.

Breakfast was generic nothing special.
Leisure Family_with_children
8/10
Excellent
19 Sep 2025
William
I found this property just fine , all was good inside , breakfast on par . If I had to find fault it would be the drive in to the motels new parking lot , the approach had huge pot holes . Not the fault of the motels but still difficult.
Leisure Partner
10/10
Exceptional
16 Sep 2025
Neil
Very clean and quiet. Friendly staff
Leisure Friends
10/10
Exceptional
14 Sep 2025
Patricia
Breakfast was very poorly done.
Leisure
10/10
Exceptional
14 Sep 2025
John
Room was very clean, pillows were nice and the bed was perfect for me. Over all great experience
10/10
Exceptional
09 Sep 2025
April
This was our second time staying here. I requested a first floor room and they honoured that request. The beds are very comfortable and room was clean. I really appreciated the tiny fridges that have a separate freezer. We were able to keep the ice from our cooler frozen and reuse in the morning. I really like the fact that we had our own private entrance to the room (first floor only). Breakfast was great and staff was very friendly and helpful. This is one of my favourite stays along the Trans Canada highway. Price is great for what they offer. Highly recommend.
Business_and_leisure Family
10/10
Exceptional
08 Sep 2025
George
I was having a medical issue when we arrived, and the staff were very kind and moved us into a special room on the ground floor for those with mobility issues. Overall everyone has been very kind and helpful. Also the rooms are very clean and well maintained.
10/10
Exceptional
03 Sep 2025
Howard
Much improved since last stay 2 years ago
Leisure Family
10/10
Exceptional
31 Aug 2025
Frederico
Amazing bathroom! Staff very pleasant and accommodating. The breakfast surprised me! Delicious
Leisure Family
4/10
Poor
29 Aug 2025
Dallas
Shower temperature was not warm or hot. Shower head have very little water pressure. Floor was sticky. Counter was sticky. Bed side table was sticky. Fridge was loud. Lobby area was loud.
Business Self
10/10
Exceptional
28 Aug 2025
Xiangning
Very convenient!
Leisure Self
10/10
Exceptional
28 Aug 2025
Pierre
Good value for money.
Leisure Family
6/10
Pleasant
25 Aug 2025
Lisa
Ok - not the best area
Leisure Family_with_children
6/10
Pleasant
24 Aug 2025
Sascha
Hotel itself was nice, breakfast had good options. Room was comfortable. Not bad for a stopover on a road trip.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Dustin
Excellent property for the price.
Business Self
8/10
Excellent
23 Aug 2025
Charles
Very good option in Brooks.
Leisure Family
8/10
Excellent
23 Aug 2025
George
Clean, modern and well priced.
Leisure Family_with_children
10/10
Exceptional
22 Aug 2025
Douglas
Excellent staff, both times I stayed there was no soap in shower or sink
8/10
Excellent
22 Aug 2025
Chidambaram
Nice affordable place close to the highway. We stayed for a night on our road trip. The staff in the night was welcoming. Breakfast place was clean and organized. Enough options for breakfast!
Leisure Family_with_children
10/10
Exceptional
21 Aug 2025
Heather
Room was great and we appreciated the refrigerator and microwave while we were traveling.
Leisure Family
10/10
Exceptional
21 Aug 2025
TRACY
A beautiful room& washroom spacious with full bath & shower hose& all amenities. Bed really comfortable. TV had lots of stations specialty stations. Excellent quality picture. Staff super friendly and accommodating. Denny’s right beside Hotel. Don’t have to travel far for a good meal.
Leisure Self
10/10
Exceptional
21 Aug 2025
Samuel
It’s a great place to be.
10/10
Exceptional
21 Aug 2025
David
Don't let the surrounding area fool you. Easily the best place in Brooks.
2/10
Poor
20 Aug 2025
Tristan
The smell was terrible
Business Self
10/10
Exceptional
20 Aug 2025
Arie

A wonderful little getaway

It was a lovely and comfortable stay. Loved the shower stalls and the ability to use the breakfast room in the evening. Coffee/tea 24/7 was an added bonus. Great breakfast, too!
8/10
Excellent
17 Aug 2025
Douglas
I stayed there twice in one week and both times there was no soap in shower or bathroom sink. Was quickly replaced by desk, other than that great stay and great people
Leisure Self
10/10
Exceptional
17 Aug 2025
Patricia
Nice quiet property next door to a restaurant and gas station
Leisure Family
6/10
Pleasant
17 Aug 2025
Joern
Clean property in a tough area. Staff was friendly.
Leisure Family
6/10
Pleasant
16 Aug 2025
frank
Not worth the money
Business Friends
8/10
Excellent
16 Aug 2025
Ashley
Comfortable, walkable to two restaurants
Leisure Family_with_children
10/10
Exceptional
12 Aug 2025
Rebecca
Our road trip across Canada included a number of hotel stays. By far this hotel was the best. We recommend 100% staying at SureStay.
Friends_and_family Family
8/10
Excellent
12 Aug 2025
Darren
Fine for a short stay. Very clean.
Leisure Partner
8/10
Excellent
11 Aug 2025
Ken
Bed springs were noisy when you sat on them
Partner
10/10
Exceptional
10 Aug 2025
Susan
Very nice clean quiet
Leisure Partner
10/10
Exceptional
08 Aug 2025
Pierre
A great overnight stay clean room comfortable bed great shower and an awesome breakfast! Staff was excellent and helpful!
10/10
Exceptional
04 Aug 2025
Borrey
Coffee could have been better. It was also a bit loud. The staff were helpful.
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
michael
It is a typical best Western. Good value for the money.
Leisure Family
10/10
Exceptional
31 Jul 2025
Chelsea
Great
Leisure

Location & surroundings

SureStay Plus by Best Western Brooks
1240 Cassils Place East, Brooks, Canada

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SureStay Plus by Best Western Brooks

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