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Holiday Inn Express Concepcion

Concepcion · Chile

Av. San Andres #38View location

9.0/10Excellent273 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.0/109.0
Location8.6/108.6
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express Concepcion

This hotel is in a prime location, close to major corporate offices and universities. Plaza del Trebol shopping centre is close to the hotel as is the Marina del Sol Casino. The hotel has beautiful gardens, a fitness centre, an outdoor swimming pool and a whirlpool.

Facilities include a lobby with 24-hour reception, hotel safe and lift access, a newsstand, a cafe, breakfast/dining room, and room and laundry services, free Wi-Fi, a car park and garage, and a business centre with conference facilities.

Read more about this hotelShow less

With a stay at Holiday Inn Express Concepcion by IHG in Concepción, you'll be a short 3-minute walk from Mallplaza Trébol and within 3 minutes by car from Suractivo. This hotel is 2.2 mi (3.5 km) from Casino Marina del Sol and 2.4 mi (3.9 km) from Antu Circus.

Make yourself at home in one of the 120 air-conditioned rooms featuring heated floors and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Concepción? This hotel has 108 square feet (10 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from December to March.
    • Pool access available from 10:00 AM to 8:30 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Mallplaza Trébol 0.3 km / 0.2 mi
Suractivo 1.5 km / 0.9 mi
Casino Marina del Sol 2.8 km / 1.8 mi
Antu Circus 3.4 km / 2.1 mi
Universidad San Sebastián 3.6 km / 2.2 mi
Parque Ecuador 4.6 km / 2.9 mi
Parque Pedro del Rio Zanartu 4.8 km / 3 mi
Casa del Arte 5 km / 3.1 mi
Plaza de la Independencia 5 km / 3.1 mi
Centro Cultural de Hualpén 5 km / 3.1 mi
Catedral de la Santisima Concepcion 6.3 km / 3.9 mi
Happyland 6.3 km / 3.9 mi
Estadio Municipal de Concepcion 6.3 km / 3.9 mi
University of Concepcion 6.5 km / 4 mi
Museo de Historia Natural de Concepción 6.7 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1995
  • Year of most recent renovation: 2010
  • Number of floors (main building): 3
  • Single rooms: 60
  • Double rooms: 59
  • Accessible rooms: 1
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 51 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Ski slopes
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • Terrace
  • Bicycle storage
  • Gym
  • Newspapers
  • Luggage room
  • Towels and bed linenExtra charge
  • Café
  • BarExtra charge
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • PrinterExtra charge
  • Business centre
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Sauna
  • Steam bath
  • Hot tub
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishment
  • Fitness
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKINGQUA.2Q-NM

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express Concepcion

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Terrace
    • Safe
    • Individually adjustable heating
    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 30 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable3 photos

    Holiday Inn Express Concepcion

    DOUBLE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 2 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Centrally regulated air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Individually adjustable heating
    • Safe
    • Terrace
    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Tea and coffee making facilities
    • Ironing set

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 30 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Express Concepcion

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Central heating
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Terrace
    • Safe
    • Individually adjustable heating

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-11

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-11

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3

    Photos are not available for this room type.

    Holiday Inn Express Concepcion

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express Concepcion

9.0
Excellent
273 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
8.6 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
75 reviews shown
8/10
Excellent
22 Mar 2026
Jessica
El aire no funcionaba correctamente, pero es el lugar conveniente, cerca del mall y aeropuerto
6/10
Pleasant
27 Feb 2026
paola
Personal apático y poco cordial. No es posible que durante el desayuno porquo se pare de la mesa por ir al baño o subir 5 minutos a la habitacion, saquen todo de la mesa por dejarla un rato. Incluso dejando mis pertenencias . Respondiendo que eran sus medidas cdo uno se levanta de ella. Cero cordura, todo rapido y desordenado. No volveria al hotel, y eran quejas de muchos pasajeros.Siempre habian malas respuestas, del personal.
Family_with_children
10/10
Exceptional
08 Feb 2026
Ioana
Clean and quiet room, had a great sleep after a long travel. Reception lady, Constanza, was very nice, friendly and helpful. Breakfast buffet had a great variety.
10/10
Exceptional
28 Jan 2026
jason
Lovely hotel and staff. Great breakfast. Location not so good at night but handy for shopping mall.
10/10
Exceptional
29 Dec 2025
samira
Very clean hotel , room was spacious and stuff were great and very professional.
Leisure Partner
8/10
Excellent
11 Sep 2025
Michael
Good breakfast
10/10
Exceptional
31 Jul 2025
Tizoc
Good place to stay
Leisure Family
6/10
Pleasant
18 Jun 2025
Eduardo
Very old.need update.
Rooms must have at least a glass to drink water.
Business Self
10/10
Exceptional
29 Dec 2024
Gautam
It was great
Close to the mall and a grocery store
Affordable
The staff were nice and spoke English as well
We will return
Leisure Family
10/10
Exceptional
06 Nov 2024
Rosa
Nice overnight stay. Limited options for dining in the hotel, but the mall is accross the road, as well as some restaurants close by
Business Self
8/10
Excellent
31 Oct 2024
Lynne
Very comfortable and quiet
Business Self
4/10
Poor
28 Sep 2024
Jose
Good but the price is not fair for an old hotel near the freeway
10/10
Exceptional
15 Aug 2024
Julian
Excellent option for someone to be close to the Concepcion Airport
8/10
Excellent
18 Apr 2024
William
Very nice and cozy hotel. Beds needs to be changed, useful life terminated. Clean and odor free sheets, very soft!
Leisure Family
10/10
Exceptional
29 Feb 2024
Charles

Great place to stay

My stay was very good. Wonderful, helpful staff. Being an American with knowing little conversational spanish, they were very gracious. Entire place was very clean and the showers work very well. Continental breakfast was very good. Everything stocked continually and clean.
Self
10/10
Exceptional
30 Jan 2024
Maria Alejandra

Súper recomendable

La ubicación excelente a 8 minutos en carro y 20 caminando del aeropuerto. La zona súper tranquila y ubicado al frente del mall más grande. La atención del personal es muy buena, muy amables y dispuestos a ayudar. Las habitaciones son super cómodas con aire acondicionado y Netflix. El desayuno con buena variedad. Las instalaciones súper limpias y bien mantenidas.
Partner
10/10
Exceptional
15 Aug 2023
Oscar
Clean and well maintained.
Business
10/10
Exceptional
07 Feb 2023
Larry
Feels like a Holiday Inn Express in the US, but with better service. They had the best free breakfast I have ever had at a hotel, and they have hot food available in the evenings.
Leisure Family
10/10
Exceptional
27 Jan 2023
Valeria
Best beds and sheets and air conditioner
Leisure Self
10/10
Exceptional
24 Jan 2023
Valeria
Holiday Inn have never disappoint. It’s pretty basic but it has everything needed. Best beds, sheets and it has air conditioner. I’ve been staying there for 3 years, every time I travel to Chile from the USA and I will continue to choose Holiday Inn.
Leisure Family
10/10
Exceptional
14 Jan 2023
Nicol
Muy buen equipo servicial y dispuesto a ayudar. El lugar en buen estado. Volveré en mis viajes de trabajo
Business Partner
10/10
Exceptional
08 Jan 2023
Joel
Good hotel in excellent location for airport
Leisure Family
8/10
Excellent
14 Nov 2021
Claudio Ivan

Good stay, very slow check-in

Good one-night stay. The room was spacious and comfortable for the four of us (including to children). Filter coffee maker provided in the room totall pointless, since no filters or coffee were provided and only one disposable cup. Check-in was terribly slow, with only one person manning the front desk. Despite the fact that we had been waiting for 15 minutes, she decided to help a guest, who hadn't been waiting more that a minute, check out first. Breakfast was ok but totally environmentally UNFRIENDLY! Too much plastic, throw-away cutlery and disposable cups, presumably all in the name of COVID...
Friends_and_family Family
8/10
Excellent
12 Nov 2019
Verified traveler

Nice Spot outside of the city center

The Hotel is a bit outside of the city center but, but close to other amenities like a Mall, and various restaurants.
Partner
10/10
Exceptional
14 Sep 2019
Verified traveler
Very nice hotel conveniently located closed to great restaurants and the airport. Nice service.
Leisure Self
10/10
Exceptional
10 Aug 2019
Verified traveler

Business Trip

Staff was very friendly. Room was very clean.
10/10
Exceptional
18 Oct 2018
Verified traveler
Great location with easy access to shopping center.
8/10
Excellent
29 Apr 2018
cliff

Nice hotel

Breakfast was good. Staff was friendly and helpful. Hotel is real close to the mall. Only feedback I have is for the fitness room: at the time of the review, the fitness room has a handful of cardio machines and dumbells going up to 5lbs--that's about it. Itd be nice to include more options outside of cardio. All in all, I would recommend to anyone looking for a holiday Inn express experience, and I'll be booking with them again next time I visit Concepcion.
2/10
Poor
08 Dec 2017
David

Rip off

The hotel is Ok, But I booked for 5 nights for 2 guys as I had an installation in the area. the job got delayed and the hotel said I could cheak out early with no penalty. seeing I was coming back that was a good call. BUT NO. THE HOTEL NEVER REFUNED THE MONEY FOR THE UNUSED NIGHTS. THEY ARE CRIMINAL...LIRES AND WONT GET MY REPEAT BUISNESS FOR ALL FUTURE TRIPS.........
10/10
Exceptional
18 Oct 2017
Jeremiah

Great hotel for a night before flight

Great hotel, ladies at the front counter are great as well! Mall is across the street, they arranged a taxi for me to the airport, breakfast was good! Looks like restuarant in lobby is good too!
10/10
Exceptional
19 Aug 2017
Pat

Concepcion

Excellent location , close to airport , large shopping mall across the street , easy access
10/10
Exceptional
03 Jan 2017
kiki

Just go

I'm super picky, but this place was amazing!! Clean everything and it seemed to be quite new
8/10
Excellent
20 Nov 2016
Marietta

Nice hotel near the Convention Center

It was an anaesthesiology meeting and I had to walk only one block to have a nice dinner with colleges
10/10
Exceptional
16 Nov 2016
Verified traveler
Very clean, excellent food love the white cheese, close to te mall, airport really like this hotel
8/10
Excellent
09 Nov 2016
Norah
Not a super fancy hotel but nice and clean, spacious. I liked it. People super friendly.
Good breakfast.
10/10
Exceptional
28 Oct 2016
Stephen

Best hotel stay ever

I have been to many nice hotels in the USA, but this one tops them all! Except for the fact that we had trouble finding the place during rush hour, it was a remarkable stay for us.
10/10
Exceptional
15 Aug 2016
Esteban

Great stay

Friendly and accommodating staff; reliable internet connection, simple yet solid breakfast (both included in rate), convenient location, comfortable clean room.
Gym is a bit too basic, room curtains should be better, and insufficient onsite food options (which at most times of the day can be resolved crossing the street into the shopping center).
10/10
Exceptional
31 Oct 2015
Verified traveler

Excellent short stay and quick access to airport

Good for business but a bit far from city center
8/10
Excellent
03 Jul 2015
Verified traveler

Good hotel very pleasent stay

Good hotel very pleasant
Family
8/10
Excellent
04 Jun 2015
Rene

Comments

Room clean and great service. Hotel location is very good across from a very nice shoping center with all the ammenities.
10/10
Exceptional
23 Nov 2014
Verified traveler

Nice hotel, well located

Very nice hotel. Rooms renovated, and very good food (breakfast in my case). Well located 5 min from airport and major highways.
10/10
Exceptional
24 Apr 2014
Mary McCarthy

Fantastic staff

Everyone we came in contact with at this Holiday Inn Express was kind and generous, sometimes going beyond their job description to help us.
10/10
Exceptional
16 Feb 2014
Verified traveler

Wonderful outside pool area and great restaurant d

The stay was great EXCEPT when making a reservation on Hotels.com For an additional day at this hotel I accidentally put March 13, 2014 instead of Feb 13, 2014-this was on Feb 12th. EVEN though there was a month until the WRONG reservation I was not allowed to cancel without paying the full room fee. The staff at the hotel were very congenial but their hands were tied. Being in Chile there was no way to call hotels.com so we will call customer service as soon as we are back in the US
10/10
Exceptional
21 Jul 2013
Verified traveler

Convenient to airport, shopping mall and restauran

Business colleagues suggested this hotel and it more than met their predictions of high quality.
10/10
Exceptional
06 Apr 2013
Ingrid

Good hotel for everyone

Its clean comfortable and at a good price . Near a shoping .
8/10
Excellent
22 Jan 2013
CaliforniaEllen
We booked 3 nights at this hotel in Jan.2013. Like the hotel,comfortable king bed,clean,free wifi,pc/printer avail. in lobby,free simple breakfast. Hotel staff very friendly and accommodating,good Enligh :) Unfortunately, we did NOT like the city Concepcion.,2nd largest city in Chile. Does have the largest University,and is a business town. Left have 1st day.
10/10
Exceptional
27 Oct 2012
anne

great place for business travelers

It was strange staying in the holiday Inn express. I felt like I was back in the states. Although the location---close to the airport-- and ambiance, is perfect for business travelers I prefer something that feels like I am actually in another country. This hotel is very nice.....more modern than the holiday Inn Express in Palm Springs.....but lacks any personal charm. It is simply a business meeting place. It felt like I was in an office building with rooms to sleep in.
10/10
Exceptional
12 Jul 2012
Verified traveler

Business personal

The staff was helpful...though not overly because there was only 1 person at desk each time I came to ask questions. The breakfast was good. Not amazing.
The room was very clean which meant a lot to me.
10/10
Exceptional
31 Jul 2026
Jaime
Solo sugerir modernizar las pantallas de TV Muy mala definición
10/10
Exceptional
25 Jul 2026
Diego
HABITACION MUY COMODA
8/10
Excellent
20 Jul 2026
Katherine
En general todo bien. Una ubicación muy buena también.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Roger
Rent, men noe kaldt på rommet. Ingen mulighet for å justere temperaturen.
Litt lytt på rommene.
Liten buffet, men grei frokost.
Lunsj/ middag var ferdige retter som du kan velge mellom. Ingen standard restaurant i den forstand.
Personale var hjelpsomme med det som jeg måtte spørre om.
8/10
Excellent
25 May 2026
Carlos Hernández Valenzue
desayuno muy bueno, recepción muy amables
Partner
8/10
Excellent
24 Feb 2026
Fatna
Le personnel est courtois le spa est un vrai plus. La chambre est belle et le lit est confortable mais la moquette est vieille et mérite une rénovation. Le petit déjeuné est bien.
10/10
Exceptional
15 Feb 2026
Ronald
Todo bien,cama cómoda,buen desayuno y personal muy amable
10/10
Exceptional
27 Jan 2026
Juan Ramon
Todo bien
8/10
Excellent
25 Jan 2026
Herman
Aceptable
Friends_and_family Family
10/10
Exceptional
15 Jan 2026
SCHILDKNECHT
Excelente ubicacion, habitaciones comodas y amplias, personal muy amable
Partner
10/10
Exceptional
08 Jan 2026
Valentina
habitación, personal y el espacio, muy bueno
6/10
Pleasant
03 Jan 2026
Claudio
El aire acondicionado de la habitación era muy ruidoso y no permitia descansar, nos moriamos de calor y tratabamos de dormir o prendiamos el aire acondicionado, estabamos frescos pero no dormiamos por el ruido
Partner
10/10
Exceptional
02 Jan 2026
Paulo
Muy bueno
6/10
Pleasant
02 Jan 2026
Josefine
Dåligt wi-fi, en handduk för lite och receptionen svarade inte när vi försökte be om en till. Inga solsängar vid poolen
Friends_and_family Family
10/10
Exceptional
30 Dec 2025
Claudia
Exquisito el desayuno. La habitación muy cómoda, las almohadas perfectas, dormí realmente bien.
Hay 2 restaurantes muy cerca del hotel.
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
María
Además Excel te la atención del recepcionista.
10/10
Exceptional
15 Aug 2025
Giovana

Ótima escolha perto do aeroporto.

Escolhemos o hotel para fazer um stop antes de voltarmos para casa. Foi uma excelente escolha. Front desk ótima, funcionários educados, limpeza de quarto e comforto nota 10. Nada para reclamar.
Partner
8/10
Excellent
08 Apr 2025
Mauro
Excelente lugar para hospedarse, bien ubicado y con un personal super amable y bien predispuesto. Lo unico que opacó nuestra estadia fue el hecho de que el unico asensor del hotel quedo fuera de servicio 3 de los 4 dias que nos hospedamos. Lo recomiendo y seguramente volveré a elegirlo en mi proxima estadia en Concepción.
Leisure Family_with_children
6/10
Pleasant
18 Jan 2025
Florencia
Las habitaciones estandar de Holiday inn bien, la zona de desayuno muy pequeña, es un concepto express por lo que casi no tienen servicio. Lo mejor es q esta frente al Mall el trebol y se puede ir caminando.
Leisure Family
10/10
Exceptional
07 Jan 2025
Cristián
Nice place to stay, great rooms and service, as well as access to everywhere
Leisure Partner
10/10
Exceptional
15 Apr 2024
Thelma

Excelente opción

Excelente atención del front desk, todo el personal súper amable. La habitación limpia y tal como muestran las fotografías
Friends_and_family Friends
6/10
Pleasant
10 Mar 2024
José Arturo

Mal rato al.hacer check in

La llegada muy bien, salvó que en recepción nos atendió, día 08 alrededor de las 22:00, un señor muy poco agradable, cero empatía y fue hasta grosero con una chica que era su colega. Eso nos pareció de muy mal gusto, misma situacion vivida por otros pasajeros que querían realizar su check in. Muy mal trato de esa persona. Casi nos vamos al hotel de al lado.
El resto excelente, buen desayuno, limpieza, amabilidad del resto de la gente.
Friends_and_family Family
10/10
Exceptional
18 Feb 2024
Andreina
Excelente servicio del personal, instalaciones limpias y muy cómodas.
Partner
10/10
Exceptional
18 Dec 2023
Armando Antonio
Todo bien, el personal era muy amable y siempre dispuesto a ayudar. Las camas eran muy comodas, ademas de estar todo limpio. El desayuno muy bueno.
Leisure Family
10/10
Exceptional
11 Oct 2023
Jorge
El servicio, comodidad, atencion siempre han sido excelentes
Business
6/10
Pleasant
24 Jul 2023
Claudio

Para la próxima vez elijo otro hotel

Al llegar al hotel estaba cerrado, no fue fácil el acceso. Estaba lloviendo en la ciudad y tuve que esperar un tiempo a que abrieran, no fue cómodo. Falta algo de limpieza. Con respecto al desayuno queda al debe.
Business
10/10
Exceptional
17 Apr 2023
Manuel

Muy bueno

Buena experiencia en general. Cerca de centros comercial y lugar para comer.
Friends_and_family Family

Location & surroundings

Holiday Inn Express Concepcion
Av. San Andres #38, Concepcion, Chile

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Holiday Inn Express Concepcion

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