Name: A Smart Stay Apartments
Address: 17 Pintail Way, Somerset Ridge, Somerset West, 17, Somerset West, 7130, ZA

4/10

Poor

16 Dec 2023

Duncan

Very average.

Room was ok, but for the price you’d expect soap in the bathroom, some sort of milk for coffee, and WiFi that might actually connect to the internet.

Also had to get another guest to help check me out because the hostess had turned her phone off.

Average at best.

Self

4/10

Poor

22 Mar 2017

A Y

Disappointing

The place has a lot of potential, but lack an eye for detail. The building and layout of the unit is great but it lacked the \"Smart\". It was just a apartment. The communial braai area were not clean and the braai grid was filthy. There were no brush to scrub the grid. The units is nothing like the photo's on the website. Acccording to the site we should have had a king size bed, we did not get that. There should have been a washer/dryer, there was none, to name a few. We were very disappointed, we expected a lot more. The location of the apartments is fantastic.

Partner

8/10

Excellent

12 Apr 2016

Gillian

Had a good stay

We were very impressed with our unit, and had a good stay.
However some constructive criticism:
The bed was not very comfortable, and the pillows could be improved. The shower didn't have very strong pressure.
Although there is a kettle, there was no Tea/Coffee provided which one would expect in a 4 star.

Family

4/10

Poor

29 Mar 2015

cody

You get what you pay for.

Our apartment was not clean when we moved in for a week. We actually rehashed all the dishes and cleaned everything. New management and maybe some work might make this place a little more comfortable.

Family

8/10

Excellent

19 Dec 2013

family of four

Very Clean and comfortable

We were pleasantly surprised with the cleanliness and spaceous apartment. We also made use of the sheltered braai facility and the little outside did not bother us.We were disappointed that no shower or bath soap was provided.

2/10

Poor

18 Nov 2013

Verified traveler

Horrible stay!

First of all we had to wait 90 min for the key outside of the hotel. Warm scary with two kids. They had a sign that said ring the bell or call this nr. Offcorse no one answered the bell and about the phone, how can you assume that your customers have a phone?! I managed to stop an officer who made the call yet i waited 90 min. The room was just ok the pool was disgusting i phoned the owner from the reception and she ended up hanging up! What? Don't stay here whatever you do!

8/10

Excellent

11 Oct 2013

Lucy

Clean and convenient apartment

We stayed for one night in a 2 bed apartment, which was safe, clean, easy to find and perfectly located for our needs.

6/10

Pleasant

09 Oct 2013

L

Homely luxurious Large Room

Other than that I only got bath soap on my last day, the room was large and comfortable. Good hotel if self catering is your thing

10/10

Exceptional

30 Sep 2013

Linda van der Linde

beds comfortable!

The apartment had everything you need. Tastefully decorated. We had a super stay. Really good value for money!

Family

8/10

Excellent

20 Mar 2013

Henry Stewart

Great stay

Although it is a self catering appartment, i expected that there would be coffee, tea, sugar ext. in the appartment and there was not. A pity. Room was great and easilt accessabl.

8/10

Excellent

27 Feb 2013

Verified traveler

Central

Accommodation was spacious, well appointed. the tower room was big, had plenty of cupboard space but a very small bathroom, just a shower basin and toilet. Although positioned in a suburb, the road noise was excessive during rush hour. They actually have a great pool entertainment area, I wasn't told about it and discovered it just before I left. Great location for the beach, close to a big mall and the wine estates are close by, all within short driving distance.

Family

2/10

Poor

17 Mar 2019

Verified traveler

Inredningen stämde inte alls med bilder på Hotels.com. Det var slitet och torftigt.
Värdelöst internet.
Ingen tvättmaskin
Ingen diskmaskin
Ingen tvättservice
ingen reception.
Smutsig uteplats med trasiga bänkar och full med duvskit.
Utsikten mot havet var rätt in i en mur.
Priset skulle vara med rabatt,
dubbelt så dyrt mot andra ställen
Lyxlägenhet med renoveringsbehov

Family

4/10

Poor

09 Feb 2018

Anders

Höll inte måttet.

För det första så stämde inte tillgängliga faciliteter med beskrivningen i Hotels.com.
Fanns ingen tvättmaskin, ej heller någon diskmaskin. Ingen tvättservice annat än hänvisning till en tvätt c:a 10 min bort. Spisen ej ok då bara 2 av 3 plattor funkade. Kyl/frys skulle vara stor, den var liten och
gick inte att få ner till under 10 grader! Städning 2 ggr i veckan bra, men tyvärr hade vi duvlort varje dag på vår patio, som f.ö. inte hade mycket till utsikt. Vi bodde i en s.k. Classic apartment, just den kan vi inte rekommendera någon att välja. Vi kommer inte tillbaka.

Partner

4/10

Poor

03 Jan 2016

Francoise

À éviter très loin de Cap AUCUN SERVICE

arrivées à 21h
Après un long voyage nous n'avons rien trouvé:pas de café ni thé. La manager nous a informé que tout était fermé et qu'il fallait attendre le lendemain 9h!!! Nous partions en excursion le lendemain à 8h....le ventre vide. Pas de véhicule et rien dans l'appartement indiquant un numéro de taxi oû un service .Heureusement l'eau du robinet est potable. Rien dans les alentours pour manger et impossible de se faire livrer tout était fermé.
prévoir dans ses bagages le minimum car ni dans la cuisine ni dans la salle de bains vous trouverez le kit de \"survie \"basique.
Climatisation uniquement dans le salon dans les chambres, on étouffe.Pas de wifi pendant notre séjour ,piscine douteuse. Établissement loin de Cap Town 60 km résultat nous avons dépensé plus de 500€ de taxi!! En cinq jours prévoir environ 1700 à 1900 rands aller retour pour aller au centre ville. 700 pour l'aéroport.
Dernière info pour ceux qui tenteraient cet établissement une station service se trouve à 1,5 km et offre 24/24 un minimum de produits ce que l'on n'a pas été capable de nous dire à notre arrivée.
L'établissement devrait mettre en place un distributeur de première nécessité ou proposer moyennant un supplément un minimum à l'arrivée.

Family

2/10

Poor

02 Mar 2014

hartmut und Urs

Nicht zu empfehlen

Besitzer hat sich nicht einmal blicken lassen.
Eine Einheimische machte alles, so gut sie konnte

8/10

Excellent

25 Jul 2013

Verified traveler

Ne plus employer HERTZ, (voyage et hötel: t.bien)

L'hôtel était très bien entretenu et la personne de service, Felice, très compétente. Seule la propriétaire, alors que nous étions en hiver, exigeait l'arrêt du chauffage dès que nous nous absentions du studio.

Mais ce qui ne va pas du tout dans ce voyage c'est la location de la voiture chez HERTZ:
on nous a demandé de prendre deux assurances complémentaires pour les pneus et pour le bris de glace; Or à la suite d'un léger accrochage avec un poteau métallique de parking, on veut tirer sur notre carte visa 1600 euros ! Or la franchise annoncée était de 300 euros !
16 000 rands pour un incident dont l'employé de HERTZ qui a repris la voiture a lui-même dit que ce n'était pas grand chose !
Est il possible de remédier à cela ?

2/10

Poor

31 Mar 2013

Verified traveler

Kein Luxus Apartement

Der Pool war nicht benutzbar.
Die Fenster waren undicht.
Als wir im Bett lagen wehte uns der Wind nur so um den Kopf.
Es gab nur eine Bettdecke.
Laut Beschreibung ist Lage am Meer.
Tatsächliche Lage ca. 5km Vom Meer.
Leider keine Restaurants in der Nähe.
Im Badezimmer duschten wir lieber nicht es Zog und die Fliesen in der Dusche sahen nicht sehr sauber aus.
Unter 4 Sterne Luxus Apartement verstehe ich etwas anderes.