Name: Premier Resort- The Moorings, Knysna
Address: GEORGE REX DRIVE, Knysna, ., Knysna, 6570, ZA

6/10

Pleasant

06 Jan 2025

Verified traveler

Disappointing stay, not value for money :(

The stay was disappointing for a 4-star hotel and felt overpriced for the value and service you get.
The sharp mildew smell from the kitchenette basin table top in the bedroom amd the closet behind the shower was unbearable. It seems the aircon also leaks onto the wood. The front door handle was loose as if broken before, which made us uneasy with the intense website warning of potential trespassers. Security at the entrance gate was very friendly, but didn't once scan/record a driver's/car license. Alot of the lady staff have attitude and should go on a friendliness / hospitality etiquette course.

Partner

10/10

Exceptional

24 Dec 2022

Mira

Beautiful place . Room large tooo good. Stafff is 100 💯 good. Anytime ready too stay.

Friends_and_family Family

10/10

Exceptional

03 Sep 2022

Greg

Great place to stay

Modern, spotless, spacious. Helpful and friendly staff. Great breakfast. Highly recomnend staying here.

Partner

10/10

Exceptional

06 Aug 2022

Ibrahim

We spent a nice holiday everything was perfect
, clean, nice landscape and lake view, quiet and a very cooperative staf

Leisure Family

4/10

Poor

02 Mar 2022

Verified traveler

Good location and a great swimming pool.

Good location and great swimming pool. Room was fine, although it was obviously built for self-catering and thus it was disappointing that they had removed the fridge. With the hot weather this would have been a very welcome addition to the room.

Partner

8/10

Excellent

22 Jan 2022

Alycia

Very Spacious and Beautiful views

Partner

10/10

Exceptional

10 Jan 2022

Mahomed Shuaib

The stay was fantastic and made so by a guy named James. He is truly an asset to the hotel and should be valued by his employers. He went out of his way to accommodate my requests and made me feel like I was his only client. I believe he is only there for about 2 weeks, which I found hard to believe as he seems to be so clued up on the hotel, the people, and generally everything related.

James is surely a superstar at the resort and would be one of the reasons I return!!!

Friends_and_family Family

10/10

Exceptional

21 Oct 2021

Verified traveler

Brilliant Stay

Will return any opportunity I have! Villas is great for families or friends. View spectactular. Rooms comfy. Staff friendly. Only 1 down side - units needs some work. Lots of appliances been run down by malicious ware and tear by previous guests. Also housekeeping not up to standard regarding utensils and cleanliness of stoep and entrance areas

Friends_and_family Family

10/10

Exceptional

05 Oct 2021

Imogene

They could improve on breakfast as we had same meal everyday.

Partner

8/10

Excellent

30 Mar 2021

Creswell

We received a warm welcome. Rooms were well cleaned and kept in good condition. Everything we needed was avaiable for usage. I was especially amazed that even the hair dryer which was not secured was still there. Gardens and pool areas are in splendid condition. Location is perfect for exploring surrounding areas and nearby amenities.

Friends_and_family Family

10/10

Exceptional

21 Dec 2020

Zainab

Was clean and comfortable

Friends_and_family Family

8/10

Excellent

21 Dec 2020

T E

Was a very pleasant stay, staff very friendly and helpful

Partner

10/10

Exceptional

17 Dec 2020

Tina

Easy check in. Clean rooms

Business

10/10

Exceptional

15 Dec 2020

Verified traveler

Good place to stay

Excellent stay
Excellent place

Friends_and_family Family

8/10

Excellent

10 Nov 2020

Verified traveler

Great Location, Poor TV Channel selection and old Tv's

Business

8/10

Excellent

02 Mar 2020

Keith

Great location and well laid out resort. Staff showed us half way to our room???
Very nice room with kitchen, dining room and lounge with large balcony.
Problem was room smelt of damp. A humidifier was put in the room to mask the smell but it just made it worse. On top of this the bed had a torn sheet.
Hotel was not busy, why give a substandard damp room?

Partner

10/10

Exceptional

25 Jan 2020

Philip

Great spot and great accomodation

One of the nicest places we stayed on the garden route!
Views, accomodation, food, all was great!

Partner

8/10

Excellent

30 Dec 2019

Verified traveler

Festive Holiday Break

Overall the premises is lovely especially when traveling with the family, there is plenty of activities for the kids.

The service was great and enjoyed the restaurants in the premises, only thing I could say was a disappointment are the rooms were not that clean and the bathroom had a bad smell.

Friends_and_family Family

10/10

Exceptional

26 Dec 2019

Nick

Best hotel in area.

Epic boutique. Best BB in area. Owner has great taste in design. Will be back 100%.

Friends_and_family Family

8/10

Excellent

22 Jan 2018

Verified traveler

Convenient and Nice

Unfortunately, we only had an opportunity to stay for one night. During the stay, we were able to enjoy a beautiful room one the first floor, with a patio door that opened towards a walkway to the pool. The room was very clean, but the walls were pretty thin and we could hear the next door neighbor for half the night. Parking was very secure with gated security entrance and the greeters were very friendly.

8/10

Excellent

07 Jan 2018

David

Great accommodation, although lacking essentials

The accommodation and service was amazing. But for a self catering setup it lacked any kitchen utensils or food prep equipment, just two glasses, two cups and a kettle. Such a shame as has so much potential.

Family

10/10

Exceptional

03 Aug 2016

Natalya

had difficulties with our booking, which the staff very graciously helped us to handle. also helped us book our shark cage diving at the front desk. although breakfast was not included, it was one of the best that we had during our visit in south africa. rooms were very spacious. beds were comfortable. nice, serene courtyard area. had some difficulties connecting to the wifi in our room. overall, really happy to have stayed here.

Family

10/10

Exceptional

05 Jul 2016

Izak

Very impressed!

We were very impressed and can recommend this hotel. They upgraded us for free and accommodate all our requests. Very friendly staff members and excellent service. Spotless and super clean.

Family

8/10

Excellent

17 Jan 2016

Anonymous

wonderful hotel

Wonderful overnight stay at the hotel, really would recommend this hotel to anybody travelling on the garden route and would consider stopping at knysna. Very clean and spacious rooms. Rooms face pool or garden so either way lovely views. Hotel located in a very secure area. Friendly staff who were helpful especially at the front desk except for one person who's name i wouldn't like to disclose. I actually had to deal with her because she is part of the management team there in the hotel. Overall we had a lovely time and would defenitely come back again

8/10

Excellent

14 Jan 2016

Martina

Good Hotel not far from The Heads

great room, nice hotel

10/10

Exceptional

10 Jan 2016

Mr W F B

Very comfortable

Excellent location for day trips. Hotel was very comfortable with a good size pool and the food was very good. Staff were very pleasant and helpful.

Partner

4/10

Poor

06 Jan 2016

Verified traveler

Bad promise of WIFI and MICROWAVE. Hotel staff was NOT helpful.

Family

10/10

Exceptional

24 Sep 2015

Duan

very nice enjoyed all the birds and frogs sounds and the trees inside and out.room was very nice and loved the view over the pool

Partner

6/10

Pleasant

18 Jul 2015

Rebecca

Not as impressed as I would like for the price

Poor service from front desk and waiting staff in the restaurant. The hotel itself was nice and had good facilities, so the service was disappointing in relation to the overall quality of the hotel.

Family

10/10

Exceptional

25 Mar 2015

Ricardo

Great Hotel

Very luxurious and such a great hotel. Staff are friendly and everything is in such pristine condition. The decor and general look & feel of this hotel rival many top hotels I've stayed in. Centrally located to all the spots you would want to visit in-and-around Knysna.

6/10

Pleasant

17 Feb 2015

jem

It was what you would expect from a Premier Inn. Clean, good facilities, and service

8/10

Excellent

10 Feb 2015

Verified traveler

Good Value in knysna

stayed on Holidays, a well prices, clean spacious rooms with balcony. The bathroom was not well designed as the shower door hits the toilet when opened.

Family

10/10

Exceptional

17 Dec 2014

paul

Premier Moorings

Wonderful stay. Thank you will stay again

8/10

Excellent

14 Aug 2014

Liane

Wonderful Location

Beautiful peaceful setting.

10/10

Exceptional

21 Jul 2014

Gerhard

great location

good

Partner

10/10

Exceptional

22 Apr 2014

slumou

luxury hotel in knysna

the hotel facilities were top class; the restaurant was very accommodating since we arrived late and prepared everything to our spec even though we were the last/only customers; the location in a large garden setting near the water's edge was great - not too close to the town bustle but not too far away either; good selection of premium channels on dual flat screen tvs were great too :)

Partner

10/10

Exceptional

20 Apr 2014

Anoif8

Peaceful - gorgeous gardens

We stayed in a 1st floor room with balcony overlooking the gardens - beautifully peaceful!
The room was spacious and comfortable, with small kitchenette area. The only thing we thought was strange was the shower door that would not open fully as it knocked against the toilet bowl - strange! - and meant getting into/out of the shower was a bit of a squeeze, but a minor concern overall.
Just out of the town, about 5 mins drive [the Directions in the Expedia mobile app took us somewhere totally different which was frustrating, but not the fault of the hotel.
We didn't use the restaurant or the pool, so can't comment, but would be happy to recommend the hotel itself.

10/10

Exceptional

24 Feb 2014

Rob

relaxation, and the garden route

A great two nights at a very comfortable hotel. The staff were excellent, courteous and friendly. Its a little outside of Knysna and the drivers fares a little steep, but more than made up for with the service and the restaurants on the harbour side.

10/10

Exceptional

12 Aug 2013

Yo

Fantastic experience!!

I would like to say how wonderful it was to stay in a place that was so uncomplicated and friendly. The rooms are great and very affordable. Thank you for the most lovely experience in a hotel.Yolanda

10/10

Exceptional

14 Apr 2013

Verified traveler

Excellent value for money

Large comfy rooms with all amenities including tea and coffee facilities. Lovely little outside area with table and chairs and walkway to swimming pool with loungers- a shame we were only staying for 1 night so couldn't use! Hotel is brand new so pristine condition, exxcellent restaurant, food and service- would defifnitely recommend.

8/10

Excellent

02 Oct 2012

Nomboniso

Trendy and Sophisticated Establishment

This is my favourite stop-over station between East London and Cape Town and with my family we use this hotel for its convenience, first-class service and comfort. The hotel adapts well for both the discerning traveller and the tourist. My office team brought their planning session to this hotel and left very invigorated and inspired. I normally book the Suite because of the comfort of the lounge area and you could cook your own food if you really brought the utensils and I think people should! The views are great if you are on the top floor facing the Lagoon but just as great if you are facing the Garden area, so you dont miss out!

10/10

Exceptional

06 Feb 2025

Verified traveler

Fint pool område och bra frukost.

Partner

8/10

Excellent

17 Jan 2025

Giuliano

Muito bom!

Hotel confortável, com quarto enorme e café da manhã bem servido! A área dos quartos é um barulhenta (isso incomoda um pouco). O Wifi não funcionava...

Friends_and_family Family

8/10

Excellent

31 Jul 2023

Marck

Quiet and spaceious rooms, parking nearby.
Heating in the livingroom was not so working well, but that is ok.
They quickley arranged our rooms to be ready, good service…
Friendley staff

Leisure Family

6/10

Pleasant

11 Dec 2022

Sebastian

Overall, very nice and spacious apartments as well as rooms, with everything you need. Location and premises is lovely as well and pool is clean. Many options to sit and relax, read a book, sit at the bar and enjoy the nature.

However, breakfast was only mediocre for a resort (4 stars). Eggs were soiled in fat, and fruits not really fresh. On top, some of the staff, especially 2 receptionists seemed very annoyed and not really friendly. It almost seemed as they were unmotivated. For a resort, as it claims to be, this is unacceptable.

Leisure Family

6/10

Pleasant

06 Jan 2020

Verified traveler

Grosses Zimmer oder besser Apartment. Leider etwas laut da Zimmer teilweise auf Innenhof raus, durch den alle anderen Gäste auch gehen. Das Personal war sehr hilfsbereit. Kein WLAN im Zimmer sondern nur in Lobby und bei Rezeption.

Partner

8/10

Excellent

15 Dec 2018

Moa

Enkel o bekväm över en natt

Bra övernattning innan vi skulle vidare. Väldigt trevlig personal och dom uppgraderade oss till ett större rum med eget kök. Hade inte stannat en längre period men bra för en natt eller två.

Partner

8/10

Excellent

12 Jan 2018

Ciro

Tranquilo e bonito

Quartos muito confortáveis e limpos. Bonito local e boa localização. Ponto negativo foi descobrir que no quarto não há wifi, apesar de o anúncio na Expedia dizer que o wifi é disponível. Ao se chegar no hotel fui informado que o wifi só funciona nas áreas comuns. O restaurante deixa a desejar, por conta do atendimento e qualidade da comida.

8/10

Excellent

03 Jan 2018

Elisabeth

Zum Schlafen und Relaxen

Hotel gut, Personal sehr freundlich und hilfsbereit. Lage 0allerdings weit ab vom Zentrum.
Essen gab es leider nur als Büffet, was uns aber geschmacklich nicht überzeugte. Die Warmgerichte waren alle eher lau.

Family

10/10

Exceptional

10 Dec 2017

Nicole

Gute Wahl in Knysna

Es gab nichts zu beanstanden!

Partner