Name: Gold Island SELECTED
Address: Fugla Mah. Golcuk Cad. Turkler, 27, Alanya, 07400, TR

10/10

Exceptional

07 Jul 2022

sarah

Lovely hotel. Clean, friendly staff, food delicious.

Leisure Friends

6/10

Pleasant

31 Oct 2021

Amer

Like:
- food
- clean

Dislike:
- agressive staff
- Bad alcohol

Leisure Partner

6/10

Pleasant

07 Jun 2021

Verified traveler

The property and location is absolutely beautiful. However we were disappointed and frustrated during our check in process with the front desk young lady who couldn't answer most of our basic questions, and at the end gave us totally wrong information about resort operations hours, access, etc. In contrast, the public relations lady (we believe her name was Gulnara) was extremely helpful and went out of her way to help us with Covid test related issues, as well as other things.

Leisure Partner

4/10

Poor

27 Sep 2020

Omid

Inter net it was very slow a

Friends_and_family Family

4/10

Poor

23 Oct 2019

Cilliers

Don't waste your money

I'll start by saying that this property is not 5 stars, maybe 4 at best. My major issue was with my room. I had booked a swim up room (at a premium) but only once we got there realised we were given the superior room instead. I asked reception why I had the wrong room and was told there was a problem with the hot tub and we will have our room correct room by 10am the next day. The room was not yet ready and I contacted Hotels.com directly to assist me. Gold Island told Hotels.com that the room was ready and they are waiting for us at reception this was at 12:30. At reception they informed us that the room will only be ready by 3pm.when the room was finally ready at 3:30pm it was very small and did not contain a hot tub as expected, we decided to just go back to the first room as we would rather just try and enjoy our holiday instead of going through any more of this back and forth with the hotel. The staff at reception also promised us a special gift for the honeymoon to apologise for the inconvenience, unfortunately we neever received anything. All in all a very average hotel with a very short entertainment schedule. The only possitive is the service from the entertainment and wait staff. I expect we would have received similar service and quality of food for a third of the price at the other hotels in the area.

Partner

8/10

Excellent

31 Jul 2019

Verified traveler

The hotel is set on a peninsula which means that there is a lot more space than the other hotels in the bay. We stayed in B Block which we found less busy than A Block. It took us 2 days to realise that there was a separate restaurant and beach in B Block which were much nicer than the main hotel. Food is good and plentiful and there is lots to do on site

Leisure Partner

10/10

Exceptional

16 Oct 2018

Dianafeghaly

the overall experience was excellent more than we expected!! the staff were amazing and very helpful. big thank you for Youssef one of the staff who is really a hard worker with outstanding personality.

8/10

Excellent

17 Aug 2018

Verified traveler

Very nice and beautiful hotel

10/10

Exceptional

16 Aug 2018

lida

Family Friendly

Beautiful hotel
Staff for the most part very friendly
Food was very good too, we will come back for sure
Recommend it for anyone

Family

6/10

Pleasant

13 Sep 2017

Dee

It's not a bad HOTEL

It's an alright hotel the room was OKAY the beach is near location of the hotel is alittle bit awkward to get to by walking

2/10

Poor

06 May 2017

Shaalan

Very bad experience

I don't recommend anyone to go there,they even don't have A.C

2/10

Poor

02 May 2017

Verified traveler

Very bad hotel

The worst hotel i had been visited in my life, the staff are very rude and impolite, they don't have A.C as they said, the owner tries to decrease his costs even it will effect the quality of services, only the good thing was the guy of the aqua water

10/10

Exceptional

07 Apr 2017

yanika

Hotel is wonderful., food is amazing., very clean!

Very nice place with pillow menu., comfy and clean rooms., amazing food and helpful staff;)

10/10

Exceptional

17 Oct 2016

burnzie

First impressions

First room was filthy but a quick trip to reception rectified that 2nd room was cleaned from top to bottom before we entered. Head of housekeeping advised that room checking before guests arrived would be a priority. 2nd room was fab. Spacious and airy. we had an island room well worth the extra £ for this room. Your own garden with sunloungers and a fantastic sea view. The island rooms are very quiet and the only people you see are housekeeping or fellow guests of the island rooms The main hotel the pic you see on websites is amazing and is only a two min walk from island rooms. The main part houses the restaurants and main amenities the bar in the main block is fab. Huge measures on the spirits. But don't ask for a mojito they don't make them and when they try they are yuk !! The food is fine something for everyone. Check out the outside area next to main dining hall they have roast chicken , kebabs and various other things on different nights. Pool bar cocktails are yuk! But the beer and the food are great plenty of choice. The wraps and crunchy chicken ( tastes like KFC ) the pool is amazing. Plenty of sun beds around it. There are 3 beaches one is shared with another hotel but still loads of room. The one next to the amphitheatre has disabled section which is rails around loungers to allow people to access the beds and a walkway right along the beach for wheelchairs. There is also a couple of water slides next to this beach.

8/10

Excellent

26 Jul 2016

Jack

great

Stones throw to all facilities, very friendly, kind and helpful staff. If you are to book this hotel I would recomend booking a room in Block A due to it being the main block and closer to everything aswell as having a 24 hour bar. (the hotel consists of two blocks. Block A & block B)
Food was outstanding so much variety. was a very good 8 nights I spent at gold island.

10/10

Exceptional

16 Oct 2015

mick

Enjoyable stay. Staff very pleasant and polite

Welcomed at the hotel door by a very pleasant member of staff, as all the staff were. The hotel is set in a great position with its own beach. Plenty of sunbeds around the pool and beach areas meaning we never had to search long for one.
Food was a good standard with plenty of choice. Ate at the Italian restaurant and had a fantastic meal.
Will be looking at going back again in the future.

Partner

8/10

Excellent

03 Sep 2022

Servet

Bra

Leisure Family

4/10

Poor

23 Aug 2022

muammer

Alert Dont go here

I dont know how they get 5 stars but quality is 3 star no more then that for sure first animation shows sucks the guy they pick for show so amateur and creepy i was so excited to try different taste of food but big disappointed none had flavour just plain and our room supposed to be in circle building with see view they take as other building which is no view nothing only good think we were happy their workers was kind and helpful i wont recommend to anyone of my friends or family this hotel big disappointment waste of money

Partner

10/10

Exceptional

12 Apr 2022

Kai

Das Hotel zeichnet sich durch eine geschmackvolle Architektur und Einrichtung aus; Strände sind unmittelbar zu erreichen; die Bucht bietet gute Gelegenheit zum Schwimmen; das Personal ist professionell und zuvorkommend.

Partner

8/10

Excellent

27 Jul 2021

Ahmet

Otel genel olarak çok güzel ama yiyecekler yetersiz 5 yıldızlı bir otelde yiyecek çeşidini daha fazla beklerdim. İçecekler kalite olarak vasat durumda öyleki otelde midemiz bozuldu 4 arkadaş dönüş yaptık yine aynıyız. İçecek kalitesinin bu kadar kötü olması benim nazarımda kötü bir görüntü verdi. Starbucks

Friends_and_family Friends

10/10

Exceptional

21 Jul 2021

Verified traveler

Locatie was top. Mooie stranden en zwembaden echte aanrader. Vriendelijke personeel ben echt tevreden

Leisure Partner

10/10

Exceptional

20 Apr 2021

Hüseyin

Yarımada üzerinde bulunan muhteşem bir otel

Sıradışı mimari
Gözalıcı doğa
Akdeniz’ in turkuaz suları ile çevrili muhteşem bir yarımada üzerinde
Büyüleyici manzara

Business

8/10

Excellent

03 Apr 2021

Enver

Sehr Gut

Friends_and_family Family

2/10

Poor

14 Jul 2020

S.D

Fick betala 245€för en bungalov bakom poolen, lukten, ljudet från aircondition var så högt. Inte ens filten som vi skulle ha som täcke kändes ren, bruna fläckar. Har nog aldrig sovit i ett så dåligt rum.
Vad jag förstår har detta hotell väldigt många olika standard på deras rum.

Leisure Family

2/10

Poor

24 Oct 2019

Verified traveler

Franchement c'est le pire hôtel que j'ai fais horrible

Leisure Self

6/10

Pleasant

08 Oct 2019

Mirnesa

Møkete ikke så god mat stressende og lite blie ansatte IKKE ALLE beliggenhet osv.!!

Leisure Family_with_children

6/10

Pleasant

01 Sep 2019

Bilal

Keine 5*, für >160€/ Nacht zu teuer.

Leider nicht sehr ordentlich Service des Hotels lässt auf jeden Fall sehr zu wünschen übrig. Strand ist super, ansonsten keine 5* würdig. Sauberkeit war fürchterlich. Zum Essen stand wenig zur Auswahl. Loben muss man jedenfalls das Abendprogramm das war immer abwechslungsreich und super.

Family

10/10

Exceptional

31 Aug 2019

Verified traveler

Lage des Hotels ist super, direkt am Strand.
Wir waren sehr zufrieden. Wir haben soo viele neue Menschen kennen gelernt. Das Animations-Team, „Rubi, Carlito, Burhan, Zafer, Nika und weitere“, haben immer für gute Stimmung gesorgt. Service vom Servicepersonal „Tugay, Tayfun, Mehmet, Serkan, Ramazan und viele weitere“ war sehr gut. Sehr höfliche und gute Personen. Der Nachtchef Gürkan hat immer Ausschau für die Ruhe im Hotel gehalten und ist sehr hilfsbereit.
Empfehle ich weiter!‘

Leisure Friends

8/10

Excellent

28 Aug 2019

Verified traveler

Tout était très bien sauf la nourriture qui n’était pas à la hauteur d’un 5 étoiles. Certes, il y a beaucoup de choix mais devrait être amélioré niveau du goût.

Leisure Family

10/10

Exceptional

16 Aug 2019

Faruk

Mükemell.

Her yönüyle harika bir hotel. Çok meönun kaldım.

Family

4/10

Poor

05 Aug 2019

Verified traveler

ilmastointi ei pelannut. vaihdettiin kerran huonettakin ja sama ongelma.. lapsi sairastui ilmastointi laitteen takia päivä alanyassa sairaalassa...

8/10

Excellent

04 Aug 2019

Verified traveler

Die Ferien waren schön. Das Zimmer war sehr gut und sauber. Das Essen war auch toll mit einer schönen Auswahl. Das Personal war mehr oder weniger gut, freundlich jedoch das männliche Personal war für meinen Geschmack manchmal aufdringlich (Handy genommen und Telefonnummer eingetragen obwohl man nicht danach gefragt hat.) Das Animations Team war immer aufgestellt und super freundlich. Die Wifi Verbindung war eine reine Katastrophe. Bin nicht der Typ der die ganze Zeit am Handy sein muss, jedoch wäre ich froh gewesen ohne Probleme ins Internet zu kommen. Ansonsten kann ich mich nicht beklagen. Das Meer war ein Traum.

Leisure Friends

6/10

Pleasant

17 May 2019

Verified traveler

Ruoka oli hyvää, huoneet kunnostuksen tarpeessa.
Liikaa aktiviteettihenkilökuntaa

Leisure Family

10/10

Exceptional

04 May 2019

Verified traveler

Sehr schöne Hotelanlage. Essen ist SEHR GUT. Ich war schon in so vielen Hotels und solch freundliche Kellner wie MURAT und EMIN habe Ich noch nie gehabt. Danke euch zwei für die super freundliche Bedienung während unser Aufenthalts! Wir hoffen euch beim nächstem erneut zu sehen.

Leisure Family_with_children

10/10

Exceptional

08 Nov 2018

Bjarne

Et liv i luxus, fantastisk belliggenhed og dejlig mad

4/10

Poor

30 Oct 2018

Verified traveler

Giriş Sorunu

Hotels.com vasıtasıyla rezervasyon yaptırmama rağmen resepsiyonda otele girişle ilgili bilgi gelmediğini, sorumluluğun kendilerinde olmadığını belirterek 1 saat resepsiyonda bekletildik. Hem ilgisiz hem de ukala çalışanlarla karşılandık. Yemekler son derece lezzetsiz ve çeşit azdı. Otel odası tuvalet kokuyordu.

Partner

10/10

Exceptional

06 Aug 2018

Sergul

Stukje paradijs!

Stukje paradijs, super goed verzorgd met uitstekend service. Alles was top!

Family

6/10

Pleasant

06 Aug 2018

veyis

ücret pahalı hizmet ucuz

tesis gerçekten çok güzel inşa edilmiş fakat işletmeci sırf para kazanma odakı olduğu için kalite sıfır böyle bir konumda böyle bir tesise bu fiyatla bu kalitesizli yakışmıyor
hizmet sıfır yeme içme kalite sıfır ucuz ve kalıtesiz personel çalıştırıldığı için hizmet kaliesi yok

Partner

6/10

Pleasant

22 Jun 2018

Egor

5 звездочный отель, но в голове деревня.

Турция поражает! Отличные отели, стоимостью в сотни миллионов долларов, на хороших песчанных пляжах. Но в головах местрого населения все тот же колхоз. Продают кожанные куртки и дубленки, спортивные костюмы, подделки брендов в 10 метров от отелей. Из 4 лифтов стабильно работают 2 и формируются очереди. Перевод на русский язык сделали видимо через гугл - \"Глазное яйцо\", \"Молочный овес\", \"Вылеченный гриб\".

Но самый фейл большой - это не придумана схема, как нам с друзьями из соседнего отеля сесть и вместе посмотреть футбол. В отеле все включено же, и никого не пускают. Охрана девушку гостя с коляской оберегает как террориста, договорился чтобы пустили погулять на лужайку, но внутрь здания охранник ни как не пускает. Я не понимаю, чего вы боитесь, что мои друзья выпьют кофе бесплатное? Да лучше бы оно продавалось за деньги и я бы платил чем занимался партизанством.

Family

10/10

Exceptional

18 Jun 2018

Mariya

Отличный отдых!

Замечательный отель!
+: Инфраструктура, номер, питание, анимация - все на высшем уровне! Различные тематические вечера: проводились колумбийская ночь, дискотека, живая музыка. Спасибо поварам и сотрудникам ресторана, было очень уютно и вкусно: различные виды мяса, рыбы, фруктов (черешня/дыня/арбуз/персики/абрикосы/грушы). Бесплатное мороженое в брикетах на любой вкус, в барах готовят алгокольные и безалгольные коктейли. Территория очень ухоженная и красивая, спасибо за замечательный отдых!
-: Из минусов могу только отметить плохой Wi-Fi в номерах (Его практически нет), вход в море (Имеется несколько пляжей, но даже на песчаном при входе в воду большие валуны), сотрудница на стойке Guest Relation очень плохо говорит по-английский (Крайне странно, ведь эта стойка как раз для решения каких-либо вопросов гостей), остальное все замечательно!

Partner

10/10

Exceptional

13 Jun 2018

Ali

Tavsiye ederim.

Çok memnun kaldım. Oğlum ile gittik, güzel zaman geçirdim.
Tavsiye ederim.

Family

8/10

Excellent

18 May 2018

Verified traveler

Anlage, Zimmer, Service TOP, Essen FLOP

Der Aufenthalt war recht angenehm. Jedoch hat uns das Essen und das Essen A la Carte nicht gefallen. Höchstens 2,5 von 5 Punkten

Friends

10/10

Exceptional

16 May 2018

BAHA

Sivrisinekler hariç herşey çok güzeldi teşekkürler

Partner

8/10

Excellent

01 May 2018

Burak

Gold island...

Odalarda terlik yok.. Garsonlar hizmette onceligi yabancılara veriyor. Yemekler kalite veezzet olarak orta değer de. Bir dahaki sefere fiyatların uygun olması durumunda tercih edebilirim.

Partner

8/10

Excellent

04 Apr 2018

Johanna

Kivalla paikalla oleva hotelli, upea allasalue.

Upea hotelli merenrannalla. Hyvää ruokaa. Eipä oikeastaan tarvinnut poistua hotellinalueelta. Voisin lomailla uudelleen. Tilavat huoneet.

6/10

Pleasant

14 Oct 2017

Verified traveler

Üzdünüz

Yemekeleri haricinde hiç bir şey güzel değildi. Havlular pis oda banyo pis .çift kişilik oda tuttuk tek kişilik yataklar birleştirilmiş sürekli ayrıldı ortada çukur oluştu nasıl 5 Yıldız almış anlayamadık. Ayrıca oda aydınlatması çok zayıf . Üzüldük kısacası

Family

10/10

Exceptional

08 Oct 2017

Verified traveler

1 gece yetmedi

geçen yazdan gitmeyi istediğimiz bir oteldi. farklı bi kaç otelde kaldıktan sonra 1 gece de burada konaklamak ve oteli keşfetmek istedik. b blok superior odada kaldık. otelin hizmet kalitesi iyiydi. bi önceki otelimiz bu sezonda bile çok dolu olduğu için hizmet daha zayıftı burada hemen o farkı hissettik. ancak tam bu gün günlerdir iyi giden hava bozduğu için otelin en çok hosumuza giden çarşaf gibi denizini kullanamadık. bir daha geliriz sanırım;)

Partner

10/10

Exceptional

21 Aug 2017

Verified traveler

Superhotel, alleen eten iets minder

Het eten viel wel mee, je had eigenlijk elke dag zelfde. Voor de rest perfecttttt kwa alles

Family

6/10

Pleasant

21 Jul 2017

Verified traveler

Første og sidste gang

man får et værelse, som der hverken er net eller Internet ! Jeg beder om at få det fixet men det blev aldrig til noget ! De har boget værre mad ! De må hellere investere i et nyt køkken hold, så man kan få lavet noget ordenligt mad !

Family

8/10

Excellent

27 Jun 2017

Mehmet Ali

Otel güzel ama yemekler daha iyi olabilir. Genel olarak iyidir.

Partner