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City Express by Marriott Celaya Parque

Guanajuato · Mexico

Eje Norponiente 803 Col. 15 de MayoView location

8.6/10Excellent476 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location7.4/107.4
Neighborhood8.2/108.2
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express by Marriott Celaya Parque

Stay at the City Express by Marriott Celaya Parque and enjoy easy access to local attractions. A short 3-minute walk from Plaza Parque Celaya and a quick drive from Tresguerras Auditorium, this hotel offers a fitness center, complimentary Wi-Fi, and a ballroom.

The 104 air-conditioned guestrooms provide wired and wireless internet access, cable programming, and private bathrooms with rainfall showerheads. Enjoy a complimentary self-serve breakfast on weekdays. The hotel also features a business center, express check-out, and free self-parking.

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With a stay at City Express by Marriott Celaya Parque in Celaya (La Misión), you'll be steps from Plaza Parque Celaya and a 3-minute drive from Tresguerras Auditorium. This hotel is 30 mi (48.3 km) from Church of San Miguel Arcángel and 1.6 mi (2.6 km) from Xochipilli Park.

Make yourself at home in one of the 104 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and blackout drapes/curtains.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector and a smoke detector
    • Property Registration Number IPC060309D42
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 420 per accommodation, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Plaza Parque Celaya 0.3 km / 0.2 mi
Tresguerras Auditorium 2.5 km / 1.5 mi
Xochipilli Park 2.7 km / 1.7 mi
Instituto Tecnologico de Celaya 3.3 km / 2.1 mi
Miguel Aleman Valdes Stadium 3.6 km / 2.3 mi
Av Tecnológico 3.9 km / 2.4 mi
Alameda Park 5.1 km / 3.2 mi
Celaya Main Garden 5.5 km / 3.4 mi
Temple of San Francisco 5.7 km / 3.5 mi
Octavio Ocampo Art Museum 5.8 km / 3.6 mi
Lasallista Benavente University 6.4 km / 4 mi
Galerias Celaya Mall 8.6 km / 5.4 mi
Malanquin Golf Club 44.1 km / 27.4 mi
Hidalgo Museum 45.1 km / 28 mi
Temple of San Agustin 45.1 km / 28 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2007
  • Year of most recent renovation: 2007
  • Total number of rooms: 104
  • Number of floors (main building): 6
  • Single rooms: 49
  • Double rooms: 48
  • Suites: 6
  • Accessible rooms: 1
  • hotel
  • American Express
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Show 25 more facilities & services
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fiExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Gym
  • Luggage room
  • Clothes dryer
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 28 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable3 photos

    City Express by Marriott Celaya Parque

    SUITE QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Carpeted floors
    • Wheelchair-accessible
    • Individually adjustable heating
    • Radio
    • Shower
    • Bathroom

    Facilities with extra charge

    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 28 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City Express by Marriott Celaya Parque

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Radio
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 28 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable11 photos

    City Express by Marriott Celaya Parque

    DOUBLE TWO DOUBLE BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable heating
    • Carpeted floors
    • Radio
    • Shower
    • Bathroom

    Facilities with extra charge

    • Cable TV
    • Housekeeping
    • Desk
    • Toiletries
    • Wi-fi
    • Individually adjustable air conditioning
    • Internet access
    • TV
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 28 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable10 photos

    City Express by Marriott Celaya Parque

    DOUBLE QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wheelchair-accessible
    • Bathroom
    • Shower
    • Radio
    • Carpeted floors
    • Individually adjustable heating

    Facilities with extra charge

    • Direct dial telephone
    • TV
    • Internet access
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express by Marriott Celaya Parque

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 28 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    City Express by Marriott Celaya Parque

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Carpeted floors
    • Radio
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express by Marriott Celaya Parque

8.6
Excellent
476 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
7.4 /10
Neighborhood
8.2 /10
Amenities
8.6 /10
100 reviews shown
6/10
Pleasant
15 Jun 2026
Tanya
La habitación me parecio muy pequeña
Partner
4/10
Poor
30 May 2026
Janette
Llegue a las 2:48 pm y no me dejaron hacer check-in viendo que el hotel estaba vacío me me tuve que sentar a esperar y las 3pm exactamente me atendieron aparte no me dejaron tener dos perritas en un cuarto y me pidieron vacunas y de más fue terrible y lo pero no tienen estacionamiento tienes que entrar a Walmart que te validen el ticket y salir cada vez.
Pet
6/10
Pleasant
26 Apr 2026
Isela
I’ve stayed at this hotel several times before without a vehicle, but this was my first time driving—and I was honestly surprised by how complicated the parking process is. Guests are required to take a ticket just to enter the parking lot, and the steps to exit are unnecessarily time-consuming.

To leave the parking lot, you have to get your ticket validated, then drive to the plaza next to the hotel to obtain a second ticket from customer service. After that, you must take both tickets to a payment machine in order to exit. It’s a very inconvenient and frustrating process.

Additionally, if you don’t plan to use your car during your stay, you still have to drive in and out of the parking lot every 24 hours just to renew your ticket. This adds an extra layer of hassle that really detracts from the overall experience.
10/10
Exceptional
02 Mar 2026
Cristian
Great hotel
8/10
Excellent
30 Dec 2025
Fabiola
Nice
6/10
Pleasant
20 Oct 2025
Alejandro
Small room
10/10
Exceptional
14 Sep 2025
Isaias
Business class hotel. Simple.
Leisure Partner
10/10
Exceptional
03 Sep 2025
Jose
The staff was courteous and attentive
Business Family
6/10
Pleasant
09 Jul 2025
Angel
No proporcionan las pequeñas toallas de baño porque
las tienen limitadas.
Business Self
10/10
Exceptional
29 Jun 2025
Isela
The place is very clean and nice overall. However, the gym has been a consistent issue. This is my third time staying here, and each time there have been several things not working—like the treadmill, the TV, and the clock. During my first visit, the gym was closed entirely. It’s disappointing, especially since the rest of the hotel is great.
Leisure Family
4/10
Poor
21 Apr 2025
Mauricio
The attention to the may concerns
Business Self
6/10
Pleasant
20 Jan 2025
PAOLA
El desayuno es incluido, pero el servicio es terrible.
Friends_and_family Family
10/10
Exceptional
12 Jan 2025
Edwin
I really like the breakfast !!!! The staff was awesome !!!! There’s a mall next to it !!! And most likely it feel safe!!!
Leisure Self
8/10
Excellent
03 Dec 2023
GERARDO

Mas o menos

El servicio fue muy anticordial, y nos tuvieron esperando para resolver nuestra reserva. La cama estaba super incomoda.
6/10
Pleasant
03 Oct 2023
Roberto
Shower floor very slippery with tile and cause a fall.
Breakfast- They provide like whole milk with sugar and orange juice with sugar. Diabetes cannot drink that stuff.
Leisure Self
10/10
Exceptional
08 Mar 2023
Dayanara
Excelente servicio! Definitivamente recomendable para su próximo viaje a Celaya, Guanajuato. El staff del hotel es muy amable y muy profesional!
Leisure Friends
8/10
Excellent
01 Jan 2023
Ma del

Good place to stay

It was well located and in good conditions. breakfas wes good. the only thingvis difficult to find the entrance of the parking Also the gym opens only from 6 am to 10 am. I wanted to workout yesterday qdter doing my checki in and it was closed. but overall all was good
Friends_and_family Family
6/10
Pleasant
27 Sep 2022
Herminia
Bad service in clean
Leisure Family_with_children
10/10
Exceptional
16 Sep 2022
Herminia
Good service I love hotel
Leisure Family
10/10
Exceptional
05 Aug 2022
Matthew
Friendly staff, clean lobby and very clean rooms, close to the main road but not noisy.
Leisure Family
10/10
Exceptional
08 May 2022
Jose
Perfecto lujar, esta a lado de la plaza parque celaya donde hay mucho que aser y ver...
Business Partner
10/10
Exceptional
11 Feb 2022
Gabriela
It was a nice place
Business_and_leisure
10/10
Exceptional
03 Dec 2021
vidal
Excelente
6/10
Pleasant
29 Oct 2021
Bernardino

Not so good.

It always takes dorever to check in at the front desk. Only one person taking care of everything. Its the second time I wait mare than 30 minutes on the line.
Business
10/10
Exceptional
22 Oct 2021
Luis Daniel
Good service
Business Family
10/10
Exceptional
13 Oct 2021
Luis Daniel
Good service
Family
2/10
Poor
17 Aug 2021
Verified traveler
Mad people
Family
8/10
Excellent
14 Jun 2021
Peter Bertrand

Wi-Fi

Hi. Nunca me pude conectar al internet.
Self
10/10
Exceptional
23 Aug 2019
Jonathan

Great overall

Great location right next to the mall and Walmart. Room is clean and good staffs. Only complaint was breakfast which has the same type of foods every day.
Friends_and_family Family
10/10
Exceptional
21 Aug 2019
John
Have stayed here before when I have had early appointments in Celaya. Clean, safe and very friendly staff
10/10
Exceptional
20 Nov 2017
MonMon

Nice Hotel

Nice hotel with very friendly staff. The hotel is located to a great breakfast restaurant and good places to shop. I did have an issue with the air conditioner. But the hotel staff address the issue immediately and gave me a new room.
10/10
Exceptional
07 Jun 2017
Oscar

Excellent place, reasonable price.

I enjoyed my stay. I asked for an accessible bathroom (handicap) and they had it ready for me. The room was kind of small but had everything needed. I'd stay there again.
6/10
Pleasant
26 Nov 2015
Vern

Corporate

The staff at the desk acted very reserved, not real friendly. The room was comfortable. We had a room on the 6th floor, so we had a good view of the surrounding area. The location of City Express Celaya added value. We had a mall, theater, bank and restaurants within a 3 minute walk.
10/10
Exceptional
25 Jul 2015
Verified traveler

Next to shopping center, movies and restaurants.

Clean and quiet.
Family
8/10
Excellent
20 Jul 2014
Trenia

Business class with luxury staff

We stayed here while on a leisure/business trip. Excellent location as it is close to a restaurant, fast food, mall and walking distance to public transportation. The staff is extremely friendly and responsive! Rooms were very clean and comfortable. Definitely will recommend to others and will stay here again!
10/10
Exceptional
16 Apr 2014
Alex

Well satisfied

The most impressive point is the price. It is very cheaper than other major hotels in Celaya. Also breakfast is included. The staffs are very kind to all guests and room is clean enough I think. Also there are shopping malls and walmart next to the hotel. This is also one of good advantages for me staying in city express. I will stay there again next time I travel in celaya.
6/10
Pleasant
04 Dec 2012
Americo

If no other choice is available...

There are not many places to choose from when you get to Celaya. Once the \"main\" luxury hotel is booked, you have to choose from a hand full of places. This being on of \"them\". The staff is very friendly and helpful, only the hotel needs some major renovations. Rooms are a \"trip back in time\" and the conditions of the rooms is VERY worn and disappointing. I would not recommend you choose this place over the only \"luxury\" hotel in Celaya. Stay here only if there is no other choice.

PS. The pen and notepad that are customarily set on your night stand in regular hotels in this hotel are a pad and a pencil. Which is nothing to fret about, only the pencil i had had been chewed thoroughly and not been changed. Disturbing!
10/10
Exceptional
09 Sep 2009
Lee

Reliable business hotel

I have stayed at this Hotels Express in Celaya a couple of times. It is clean and efficient. It is located on the ring road, NW of Celaya center, so it is convenient to find and avoids the traffic in the center. There are stores for food and drink close by. Beware, Google maps show this in the wrong location!
10/10
Exceptional
05 Jul 2026
Cecilia
El hotel está muy funcional, limpio y bien ubicado. El personal es bastante amable y el desayuno suficiente y rico. Mi única recomendación es que modifiquen el esquema de pago del estacionamiento; sería mucho más fácil si tuvieran su propia entrada y salida, sin compartirla con el centro comercial.
Partner
8/10
Excellent
03 Jul 2026
Agustin
Tiendas cercanas
Family
10/10
Exceptional
28 Jun 2026
Roberto
Está en un punto medio muy accesible a variedad de cosas
Partner
6/10
Pleasant
14 Jun 2026
Francisco Javier
En general muy bien el hotel, al llegar antes de la hora de ingreso dejamos las maletas en resguardo muy bien atendidos, aunque ya el ingresar en la noche no fueron tan amables, el hotel está bien solo que el mini refrigerador no servía, por lo demás muy bien.
8/10
Excellent
12 Jun 2026
jesus
Tienes que ir a que te sellen el boleto de el estacionamiento a la plaza comercial
8/10
Excellent
23 May 2026
Viridiana
El único punto que no me gustó es que el espacio de la regadera era muy pequeño, pero todo lo demás excelente!! Muy buena atención y siempre pendientes.
Self
10/10
Exceptional
08 May 2026
armando
La habitación limpia en excelente lugar de ubicación, el hotel, toda la gente Amable y un desayuno completo
Self
10/10
Exceptional
25 Apr 2026
Ruben
Muy buena la estancia. Lo recomiendo
Self
10/10
Exceptional
08 Apr 2026
Verito
En realidad lo único que se podría mejorar sería el tema de estacionamiento que tienes que entrar por la plaza y hacer un par de acciones en la plaza para poder salir.
Family_with_children
10/10
Exceptional
30 Mar 2026
Norma
El personal muy amable . Habitación limpia . Silencio en la estancia.
Partner
10/10
Exceptional
24 Mar 2026
Maria Elena
Todo bien, accesible y seguro, nos gustó que a lado había súper o zona de comida
Friends_and_family Friends
6/10
Pleasant
01 Mar 2026
Benigno
Creo que los servicios pues si alquile una suite para 3 personas como es que ponen servicios para dos, hasta que no les pedí lo que faltaba me lo entregaron y pues no era necesario, simplemente era poner atención
Family
2/10
Poor
12 Feb 2026
CESAR
Sin agua caliente en la ducha , el teléfono de la habitación sin funcionar para reportarlo, después de varios intentos llamando de mi teléfono y que contestaron mi llamada su respuesta fue que estaba tapada la tubería y no era algo que se solucionara rápido , así que pues no podría tener agua caliente

Pésimo servicio !
Business
8/10
Excellent
21 Jan 2026
Agustin
Menu muy basico, habitaciones les falta mantenimiento
8/10
Excellent
03 Jan 2026
Sixto
Fácil acceso
Friends_and_family Family
2/10
Poor
21 Dec 2025
Begoña
La habitación que me.asignaron primero tuve que bajar por toallas porque al.marcar a recepción el teléfono no servía)y al salir nos percatamos que la puerta no cerraba, lo reporté y mandaron a alguien que tendría que desarmar la.chapa y no me.dieron opciones, solicité nos cambiaran de habitación y nos asignaron #610 y fue peor, la ventana no cerraba , había un bicho en la ventana,no tuvimos agua caliente en la regadera ( bajé a reportarlo y me.dijeron que lo checarian) se inundaba la bañera ( está tapado el.drenaje) al entregar la habitación le comenté nuevamente a la.chica de recepción que tampoco mi familia tuvo agua caliente y con una sonrisa irónica me dijo: no sabría porque yo ya lo reporté. En fin tanto el.personal de recepción y 4l estaro de las habitaciones fué pésimo
Leisure Family
10/10
Exceptional
07 Dec 2025
Samuel Alberto
Me gusta el servicio del personal, la limpieza del hotel y el área de alimentos Exelente
Friends_and_family Family
10/10
Exceptional
07 Nov 2025
Rogelio
El desayuno es bueno y el servicio también
Leisure Partner
8/10
Excellent
07 Nov 2025
Marco Antonio
La habitación está impecable, el personal muy amable solo ha mejorar sería el servicio de tv darle una actualización para que se pueda ver plataformas de streaming y también que el frigobar no funcionaba
Leisure Partner
10/10
Exceptional
20 Oct 2025
Juan Manuel
Muy buena ubicación y servicio
Business
10/10
Exceptional
15 Oct 2025
brenda
Me encantó todo. El trato, el
Desayuno, el personal. Todo me encanto
Leisure Family
10/10
Exceptional
12 Oct 2025
Francisco
Bueno
10/10
Exceptional
05 Oct 2025
Eduardo David
Excelente opción
10/10
Exceptional
14 Sep 2025
Alexandro
Bien todo bien
Business Self
8/10
Excellent
01 Sep 2025
Carmen
Los baños no cuentan con ventilación eso es una parte muy importante para la habitación
10/10
Exceptional
28 Aug 2025
Fernando
El hotel es sumamente conveniente, se encuentra muy limpio, el personal es muy amable y atento y el buffet en el desayuno es bueno y práctico. Se encuentra cerca de una plaza comercial con variedad de tiendas y un supermercado.
Business Self
8/10
Excellent
22 Aug 2025
ERENDIRA
El hotel muy bien ubicado, muy limpio, agradable y buen servicio. El desayuno incluido en el hospedaje, fue muy malo.
8/10
Excellent
12 Aug 2025
Carlos
Excelente
10/10
Exceptional
28 Jul 2025
ma.del carmen
Es muy práctico
10/10
Exceptional
19 Jul 2025
Aldo Eduardo
Excelente ubicación
Business_and_leisure Self
10/10
Exceptional
17 Jul 2025
María Laura

Comodidad

Muy bien
Fue una estancia de un día pero muy agradable
Friends_and_family Friends
10/10
Exceptional
06 Jul 2025
Alberto Luciano
Todo me párese exelente desde el alojamiento hasta la comida muy buen servicio el personal amables, respetuosos, todo
Leisure Partner
10/10
Exceptional
30 Jun 2025
Ariadna Pech
Bien
Leisure Family
10/10
Exceptional
06 Jun 2025
Rogelio
Instalaciones en excelente estado, el desayuno suficiente
Leisure Family
10/10
Exceptional
06 Jun 2025
Juan Francisco
Me gustó lo bonito que tienen el lugar, esta limpio y huele rico. La habitación es pequeña y minimalista, es muy comoda. Tieneclo necesario para trabajar encla habitación y descansar.
Ademas tiene estacionamiento privado que cierran en las noches.
Business Partner
10/10
Exceptional
27 May 2025
Hernan
El prestigio del hotel City Express
10/10
Exceptional
24 May 2025
Francisco Javier

De maravilla

Un verdadero descanso la pasamos genial el servicio muy bien la atencion excelente la comodidad y limpieza
Partner
8/10
Excellent
17 May 2025
Andrik Nathaniel
Ok
8/10
Excellent
16 May 2025
Berenice
Malas condiciones la habitación
8/10
Excellent
13 May 2025
Hernan
Me gusto que ahora se nota el hotel mas limpio. No me gusto que en el desayuno no habia ni frijoles ni jugo de naranga.
Business Self
6/10
Pleasant
06 May 2025
Harald
Ein einfaches Business-Hotel in Celaya.
Leisure Partner
8/10
Excellent
24 Apr 2025
Jorge Luis
Se escuchan todos los ruidos de las habitaciones de al lado
Business Self
6/10
Pleasant
22 Apr 2025
MARCO
Maltratado, y adaptado para que parezca un hotel Business, pero en realidad no lo es
Business Self
10/10
Exceptional
21 Apr 2025
Brenda L
el chico de la recepción muy atento
Business Self
8/10
Excellent
31 Mar 2025
JUANA
La cama con un ligero rechinido
10/10
Exceptional
24 Mar 2025
Mario
.
10/10
Exceptional
20 Mar 2025
Daniel
Muy bien unicado
8/10
Excellent
28 Feb 2025
Elizabeth Adriana
Fue muy amable la atención en recepción y una situación en el baño del cuarto, de inmediato mantenimiento acudió, sólo que el baño estaba algo sucio.
Leisure Family
10/10
Exceptional
22 Feb 2025
Enrique
Excelente
Friends_and_family Family
8/10
Excellent
14 Feb 2025
Alexis
Buen logar para hospedarse,
Business Self
10/10
Exceptional
02 Feb 2025
Carlos Santiago
La facilidad en reservar me gusto y lo que no me gusto fue que las toallas no estaban muy limpias
Leisure Family
10/10
Exceptional
01 Feb 2025
gabriel
Excelente
10/10
Exceptional
01 Feb 2025
gabriel
Excelente servicio
10/10
Exceptional
28 Jan 2025
Miguel Angel
lugar muy cómodo y de fácil acceso
10/10
Exceptional
26 Dec 2024
Luis
Es excelente hospedaje utilizado varias veces y siempre atienden bien
Leisure Partner
8/10
Excellent
24 Nov 2024
Sandra

Más o menos

Mala atención del personal poca fisposicion
Business
2/10
Poor
21 Nov 2024
Jorge
No me gusto que me salio una chinche en la cama, pésimo colchon me queje en recepción y si me cambiaron de habitación.. No recomendable las camas...
Business Friends
6/10
Pleasant
19 Nov 2024
Maria Myrna
No nos gustó que se hizo la reserva para 3 personas adultos y solo nos dejaron 2 toallas, un solo shampoo, un solo acondicionador y solo una barra de jabón; se solicitaron más artículos y la contestación de la persona de recepción fue un tanto grosera. Usualmente al menos dejan dos de estos artículos de limpieza. El servicio es con desayuno incluido y a las 10 am, ya faltaban varias cosas como el guisado o el huevo y tardaron en surtirlas, si es que lo hicieron porque por ejemplo pan a las 10 am ya no colocaron mas y a las 10:30 ya no pusieron mas huevo
Friends_and_family Friends
10/10
Exceptional
09 Nov 2024
Julio Cesar
Muy bien
Business_and_leisure Self
10/10
Exceptional
03 Nov 2024
ricardo
Buena ubicación e instalaciones cómodas
Leisure Partner
10/10
Exceptional
01 Nov 2024
Gilberto
Muy bien la estancia
Business_and_leisure Self
10/10
Exceptional
29 Oct 2024
Jose Martin
Son Pet friendly, gracias
Leisure Family

Location & surroundings

City Express by Marriott Celaya Parque
Eje Norponiente 803 Col. 15 de Mayo, Celaya, Mexico

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City Express by Marriott Celaya Parque

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