Lombok Raya Hotel Mataram

Indonesia , Lombok
LOMBOK, Jl. Panca Usaha No. 11, 11
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19 reviews shown

8/10

Excellent

02 Aug 2025

Chiew wai

Staff recognised us from our stay 3 days back

Friends_and_family Friends

4/10

Poor

31 Jul 2025

Chiew wai

Rooms with transparent’ walls

Rooms have ‘transparent’ walls and doors. Doorbells rung in neighbouring rooms sounded like doorbell of my room. Woke us up in the night and morning continuously. People talking in the corridors were also as it they were in the room with us.

Friends_and_family Friends

6/10

Pleasant

14 Sep 2023

Fatma

To bad the bathroom so filthy dirty old and not hygienic, seems they didn't care for that, scums hard water, door bathroom is filthy dirty, yucky other than that is going to be perfect.

Leisure Family

2/10

Poor

11 Jul 2017

Verified traveler

Terrible

We booked a deluxe room from Hotels.com and when we arrived, they \"upgraded\" us to a family room. However, it seemed like it was more of a downgrade than an upgrade. I felt utterly cheated! This wasn't the first time that my room looked nothing like what I booked on hotels.com.

1. The room looks nothing like an upgrade of our deluxe room. The room in our book looks classy with better furnishing. The family room on the other hand had a very old toilet, with taps that squeak when we tried to turn them on and was dusty with cobwebs in the furniture.
2. The toilet was faulty, giving off unbearable noises that sounded like cars horning every 30 seconds. How unbearable was that? An upgrade huh?
3. I couldn't turn the taps on and off properly. That was how ancient the furnishing was
4. The kettle looks disgusting on the interior, as if nobody had washed and used it in a long time
5. The call for prayers start loudly at 5am and 7am and we couldn't get a goodnight's rest!
6. We called the reception to fix our bathroom and they took 1 hour to come back to us because they couldn't understand English and they kept sending people to check without fixing the issue!
7. There were so many people at breakfast that we couldn't even get a seat!

If I could give a negative one rating of this property, I wouldn't hesitate to. I felt cheated because my room was nothing like what I saw in the booking and seriously? An upgrade? Doesn't seem like it!

Partner

6/10

Pleasant

26 Dec 2016

Verified traveler

Pretty old room, water leaking in the bath room, sound proof between rooms was bad, could hear clearly kids horseplaying in the next room.

6/10

Pleasant

30 Aug 2015

alan

The room is big and close to mall

The hotel is old and noisy.very close to town but nothing much to do and see in this area

8/10

Excellent

04 Jun 2015

tantri

Clean and comfort for one night stay. The pool is nice. Food is good

8/10

Excellent

18 Jul 2014

Felix Fischer

Its okay.

its okay.

Family

4/10

Poor

12 Jun 2014

Reeve Y

Extremely dated. Mixed ratings.

Room was extremely dated. Toilet was somewhat grimy, shower had low water pressure. Most features in room were discoloured. Aircon took some time to cool but even then it was not cold despite lowest setting. That said, bed was OK, and the hotel was located next to the Mall. Breakfast was average but sufficient. Would not stay again unless I really want access to the Mall.

6/10

Pleasant

31 Dec 2013

Terry

Facilities: Tired, being remodelled; Value: Moderate, cheaper at hotel desk!; Service: Basic, Polite; Cleanliness: Tidy;
doubtful would stay there again

Family

10/10

Exceptional

14 Mar 2026

Jean-p

Piscine agréable dans un jardin magnifique.

Partner

10/10

Exceptional

25 Aug 2024

NICE！

10/10

Exceptional

10 Sep 2019

Shino

スタッフがみんないい人でした。

4/10

Poor

14 Jan 2018

Verified traveler

・・・こんなもんかな

日本人にはお勧めできません

Partner

4/10

Poor

01 Dec 2017

Jan

Hopeloos

Verouderd hotel, smerig, lawaaierig, fabriek, slecht matras, lege minibar, verbouwing gaande, zwembad met vrijwel alleen geklede mensen, geen enkele passie te merken,....gewoon waardeloos. Wat wel top is is het ontbijt

4/10

Poor

24 Aug 2017

Toshinori

設備はいいが、老朽化がすごい

ジムがあったのでここを選びました。

プールには興味がなかったのですが、老舗とあって入り口から見える景色は壮観でした。

が、それからが残念。部屋に通されたら古いつくりでゴキブリだらけ。7匹は殺しました。
古くなった木か配管に発生しているようです。

スタッフの対応がいいだけにすごく残念です。

4/10

Poor

08 Sep 2015

takanori

朝食バンザイ

９月３日より８日間宿泊しました。このホテルは既に何回も利用していますが、６階建ての新館が出来てからの宿泊は初です。けれども新館ではなく旧館のいつものコネクティングルームの片側のダブルベッドの部屋に案内されました。冷蔵庫の強弱ツマミがなかったり、ACリモコンの電池が切れていたりと、様々な不具合を見つけて、「旧館だからしょうがないか」と以前の情景を思い浮かべて納得してしまいました。宿泊者の大半がインドネシアの方々なので、廊下や中庭や駐車場にはいつもゴミが散乱していて残念でした。朝食は以前よりも種類が豊富になっていましたのでかなり満足しました。

10/10

Exceptional

17 Aug 2015

Verified traveler

フロント

フロントの方にとても親切に対応してもらいました。

6/10

Pleasant

08 Aug 2014

Karoline

Hotell for lokale

hotellet ligger langt unna strendene og det meste. Er en halvtime på scooter til senggigi og en og en halv time til kuta og sira. Det virker som dette hotellet er populært for de lokale, menyene er ikke oversatte og frokosten har ingen vestlige innslag. Ellers var treningsrommet som ble reklamert for på annonsen \"under construction\".
Gode priser på massasje i velværeavdelingen. Svært hyggelig staff.

Partner