Quest Hotel Simpang Lima

10/10

Exceptional

26 Aug 2024

Agnes

Nice stay

Leisure Family

4/10

Poor

26 Oct 2023

Jessica

The front desk and restaurant staff were wonderful! Breakfast buffet and restaurant food very good. Pool and deck nice. The room was somewhat run down. Mosque sounds loud at 4am. I tried to book a meeting room and catered lunch for 25 people for two full days, corresponding weeks in advance, and was told yes, but never given a chance to pay. Then my meeting room booking was cancelled the day before with no explanation. Very frustrating. I also booked nonsmoking double rooms for 17 people and some of the rooms offered were queen beds in smoking room. My colleague could not breathe in the smoking room and asked to be moved but was told the hotel was full. The staff \"cleaned\"the room again but the shell if she was still sickening. She called the desk again at midnight threatening to leave and they finally moved her to a non smoking room. I would recommend Quest before the game for money is really good, but be prepared for challenges.

Business

2/10

Poor

26 May 2023

Selvarajoo

Its a very dirty hotel

Leisure Family_with_children

8/10

Excellent

03 Jan 2020

Verified traveler

Strategic location. Near Chinatown, city center. Spacious room

Leisure Family

8/10

Excellent

07 Dec 2019

Verified traveler

Pleasant stay in Semarang

Location is excellent, as it is near chinatown.

Self

8/10

Excellent

21 Oct 2019

Yosianawati

Appreciate for the staff.

Very appreciate for the hotel staff, especially for the housekeeping team. In this vacation, my second daughter got sick and vomitted so many times. They are really helpful and kind.

Family

4/10

Poor

21 Oct 2019

Yosianawati

Lost my stay

Actually I don't know what happened with my booking but I'm not stay in this hotel for this booking number. The hotel's staff said my booking was cancelled by Hotel.com. When I checked actually the number booking was cancelled isn't same with my this number booking to stay. And I also not received cancelation email for this booking. I want to call Hotel.com but the number was busy. Lucky me, I choose to pay at the property so it isn't charge to my credit card number.

Family

6/10

Pleasant

07 Jun 2019

Verified traveler

Kebersihan untuk kamar mandi nya kurang dan sprei nya ada yg kotor flek2

Friends_and_family Family

8/10

Excellent

09 Apr 2019

Rahul

Trip to Semarang

Nice and comfortable hotel with cozy environment..Value for money and satisfactory stay.

Family

8/10

Excellent

02 Mar 2019

Elisa

Lokasi strategis dan pelayanan sgt baik

Bapaknya yg front line baik sekali, ramah dan helpful

Friends

8/10

Excellent

08 Feb 2019

Ferdinand

Good reasonably priced hotel.

A good reasonably priced hotel. Fast and efficient check in and out with friendly and helpful staff. The room was clean and big enough for our needs. Our bedsheets could have done with better cleaning though but overall im happy with the room. Hotel has a nice near roof top pool and our room was facing the pool. Few places to eat outside hence we didn't bother with hotel food.

Family

2/10

Poor

27 Dec 2018

K

Poor service started at the front desk. Request prior to arrival for a quiet and non smoking room was ignored upon check in. Was told there were no rooms left on the non smoking floor. I raised this as an issue and they very quickly found a room. The beddings were dirty and stained. The bath towels were more grey in colour than white. They also had extremely loud music playing at 7am on Saturday with some so called exercise class for their staff. No idea why it had to be done at 7am when you have paid guests staying. There are better hotels in Semarang for sure.

10/10

Exceptional

20 Dec 2018

Bolar Abdul

Value for money

This is my second stay at this hotel . Theres no complaints. Just that the air conditioning should be better

10/10

Exceptional

16 Nov 2018

Daniel

It's a breeze stay!

Check in is a breeze. Breakfast is good. Clean room, can be better if they have more soap/shampoo but we asked the housekeeping and they were easy to talk with. Good place to stay!

Partner

8/10

Excellent

03 Aug 2018

Serene

Very near Chinatown. Not near to city centre

We have a pick up from the airport. You can take the Blue Bird taxi also and is cheaper than those touting outside the airport. Remember to buy the taxi ticket at the airport. Those people touting for passengers will cut throat you
Staff friendly, room quite big and comfortable. Breakfast good with variety. For the price we pay not much complain. Only setback the shopping are
Not so near and you need to take a cab or becak but not expensive. Outside hotel many make shift stalls selling their local delicacy and reasonable price. There is a small supermarket just opposite the hotel. Overall exceptable.

8/10

Excellent

27 Jul 2018

Anthony

Decent hotel

Decent hotel

8/10

Excellent

13 Dec 2017

Bradley

Convenient

My stay at the Quest Hotel was just what I expected, comfortable with no hidden surprises. It very convenient to the central area of Semarang and I enjoyed walking around the area because of China Town being in the area. My only complaint would be the hotel could provide better choices for breakfast, like more selections for their Western Clients.

6/10

Pleasant

04 Oct 2017

Verified traveler

At short notice

We needed a room in Semerang within about 3 hours. The room was comfortable but basic. Room service was quick but late night food wasn't great

10/10

Exceptional

28 Aug 2017

Verified traveler

Excellent hotel

The hotel is very clean and the amenities are great. Well-worth the price!

8/10

Excellent

20 May 2017

jj

receptionist were approachable but not very knowledgeable on what there was to do around, and not all of them were fluent in English.

8/10

Excellent

19 May 2017

Susie

It was fine on our way to the airport. No more to share.

8/10

Excellent

02 May 2017

Verified traveler

Comfortable

Comfortable and good stay

Family

8/10

Excellent

07 Apr 2017

San

Nice and good value

Our daughter left her tablet and headphone in the lobby during check in. We only realised at midnight, lucky the security kept it.
Nice pool but some of the tiles came off.
Walking distance to China town for nice food.

8/10

Excellent

11 Mar 2017

Mario

Valuable Hotel

Good hotel nice location

Family

8/10

Excellent

06 Jan 2017

Dony

Best value for money

In general we had a good experience. On our last day the key to the room broke down. However the staff were quick and very helpful.

Family

6/10

Pleasant

22 Sep 2016

Roy

Our 5th stay in 3 years.

My wife and I were at Quest Hotel for 12 days. This was our 5th stay in 3 years. For Semarang it is the best value with clean comfortable rooms, exceptional friendly service, good location for being in the main part of the city, and a good start of the day breakfast. The best rooms are the 5th and 6th floor poolside. If you want to experience the center of downtown Semarang and be near the malls, Chinatown area, and the traditional markets this is the place.

Partner

8/10

Excellent

28 Aug 2016

Verified traveler

The hotel is excellent for food exploration. The location is near to the many locals-approved good food and foodies area plus the breakfast spread is fantastic. While the hotel is comfortable for stay, the room was not maintained well. The safes were not working, the aircon were not cold, the amenities were not replenished completely, the shower was faulty, the wifi has to be re-logged in every day. The hotel location is just beside a mosque and the prayer at dawn might not a favour for those who are light sleeper. Otherwise it was a great stay with the hotel staff so friendly and helpful.

Family

10/10

Exceptional

26 Jun 2016

Martin

Great value for money

Very clean hotel, comfort bed, nice & helpful staff, have everything you need.
Absotluty great value for the money.

10/10

Exceptional

10 Feb 2016

LG

Stayed one night during a short visit to Semarang. Hotel staff were very helpful and spoke some English. Room was very clean.

8/10

Excellent

26 Jan 2016

rahul

Nice hotel in town at competent rate

Good ambience, breakfast could have better variety of food

8/10

Excellent

04 Jan 2016

tommy

5 nights in Quest

under staff in the restaurant during morning breakfast. eating utensils not easily available. but it was during peak holiday season from Christmas to New Year.
cleanliness was OK in the room.
Friendly Front Desk Team.
Overall is OK

Family

8/10

Excellent

12 May 2015

Verified traveler

good location

good location and clean hotel

6/10

Pleasant

27 Feb 2015

LM malaysia

Family gateaway

nice family hotel .Basic with value for money.Breakfast is basic but includes Jamu.
Enjoyed javanese massage and aromatuc accupressure massage after coming back from tour. Services till midnight...so was quite good for me as i come back to hotel between 9 to 10pm after tour.
Hotel arrange free airport pick up but charged 60,000rp for send off to airport.
Toilet stinks at room629 but not room 625.
Hotel should improve sewage systems so that toilet dont stink.

6/10

Pleasant

12 Jan 2015

Hadi

Good Location for Food

Nice Hotel and just walking distance for culinary

Family

8/10

Excellent

30 Dec 2014

Goh

early book enjoy the best rate

Centre and convenient in China town.
close to morning market

Family

6/10

Pleasant

22 Oct 2014

Verified traveler

nice hotel close to china town

hotel was easy to find, check in ok (room not immediately ready), when we had lunch at the restaurant was greeted by unfriendly, accounting sort of person really not service oriented, asian menu was very good, pool was enough, room was well equipped and well designed.

8/10

Excellent

03 May 2014

Tony

A Jewel in Chinatown

Reception staff is superb. They are very helpful. Communication with them is a breeze as they speak English well.

8/10

Excellent

28 Apr 2014

Rusdiyanto

Good hotel

The breakfast is good; and location is quite strategic. It is near to Simpang Lima but quiet enough from the city crowded. The fact that the hotel is still new is another plus. They even have swimming pool too. It is really good value for the price I paid.

Family

8/10

Excellent

24 Apr 2014

Rudy

Good Value

Comfortable enough for our biz trip

8/10

Excellent

08 Feb 2014

R Howell

Our second stay

This was my 2nd stay at Quest. My wife and I were there for 45 days. Located near Chinatown section of Semarang and very close to town center where the malls and some good restaurants are near. I enjoyed the pool, the breakfast each day, the staff were friendly and overall fantastic, and the daily rates were exceptional. The flatscreen TV had several english channels. YES, we will be back.

Family

8/10

Excellent

30 Dec 2013

David Pang

Nice place to stay

Mostly I enjoy in Quest Hotel Semarang. It is one of place that I would like to stay for business trip or leisure trip. I've tried some of other hotels, but in my opinion this one is suit to me well.

10/10

Exceptional

27 Nov 2013

lyn of phnom penh

Gracious Host!

it's so wonderful staying 4 nights in Quest Hotel,the staff were so friendly & hospitable,there are a lot of fun & interesting spots that others would never find on their own.a side from free airport shuttle,swimming pool for hotel quest,& surprise b-day cake (courtesy from hotel) & free city tour...absolutely i enjoy & appreciated much! They are always a gracious Host! I love to reciprocate there kindness....Evelyn r.

10/10

Exceptional

03 Oct 2013

Roy H

my extended stay

I stayed at Quest for 19 days. The staff were great, the hotel was nice and clean and very well kept. I enjoyed the pool and the breakfast was excellent. They will make eggs any way you want. The only negative issues was the shower water pressure changes and the hot and cold will not stay constant. The hotel is next to a school and you will hear the school noises during the day. Of course will all of Indonesia you will hear the call to prayer over the loudspeakers at 4am. It takes time to get used to it. I would stay at Quest again, the rates are terrific. The hotel is very nice. We enjoyed the room.

10/10

Exceptional

16 May 2013

kerr

We only stayed o/night between flights but the service was great and also the hotel

10/10

Exceptional

07 Apr 2013

chase

best place to stay

i loved my stay at quest hotel it was the most perfect hotel i found and when i go back i will stay there again if anyone asked where to stay there i would say quest hotel

8/10

Excellent

27 Dec 2012

Andri

Well maintained & clean

As the title says, well maintained, clean and minimalist room.
Just one thing, the bathroom (standard level room) only has wall shower - so, you will also get wet when bathing your kids :-)

8/10

Excellent

12 Jun 2012

james chia

interesting envifonment with local ways of livings

The stay is interesting except there is no breakfast. The warung hawking near the hotel is not hygenic. I believe that every hotel booking must include breakfast. The hotel provides free transfer from airport to hotel but is very disappointed that the transfer from hotel to airport is chargeable.

8/10

Excellent

20 Aug 2011

Avak

average 3 star hotel with very friendly staff

This hotel has very friendly staff and it is clean. However it is situated in a bad location with dirty surrounding area. You can not walk and have to take a taxi for reaching good locations.
Food at the hotel restaurant is quite expensive and for this price it must be much better taste.

If I went to Semarang again I would try to book a 4 or 5 stars hotel.

8/10

Excellent

08 Jul 2011

Liem

A clean Quest Hotel in Semarang

We liked to stay in this hotel. It's clean, and having kind staffs. Although the location is not in the main street, but I like it, because it's near the China town, I just need to walk there to get my dinner. In the morning I walk to Gang Baru market to get my breakfast and some food to take home. I would like to stay in in hotel again in my next visit to Semarang.

8/10

Excellent

15 Sep 2010

Gilles

Very nice and quiet hotel

Nice brand new hotel with very good staff. A little bit far from commercial malls but ok

6/10

Pleasant

23 Jan 2026

August

Ruime kamer. Snel inchecken.

Self

6/10

Pleasant

23 Jan 2026

August

Zwembad was zonder waarschuwing een aantal onder constructie.

Self

4/10

Poor

17 Jan 2026

August

The swimming pool could not be used because it was under construction.

Self

10/10

Exceptional

15 Oct 2025

alvin

Kasur nyaman, ruangan bersih

Business

8/10

Excellent

15 Sep 2025

Christiane

Frühstück war gut.

Leisure Partner

4/10

Poor

06 Oct 2024

jean-pierre

Séjour non satisfaisant, la plupart de la nourriture était froide et trop de bruit à l’hôtel car fenêtre mal isolé.

8/10

Excellent

17 Jan 2024

Karina

Swimmingpool I like most

Business_and_leisure Partner

8/10

Excellent

26 Mar 2023

Rob

personeel
ontbijt ( vooral Indonesisch)
- geen goede ontvangst tv kanalen in mijn kamer ( eigenlijk niet zo belangrijk als je de hele dag weg bent)

Leisure Partner

2/10

Poor

29 Dec 2019

Verified traveler

Menjijikan dan memalukan untuk turis asing!!!

Handuk dan sprei sarung bantal tidak layak pakai, warna sudah kusam menjijikan. kebersihan tempat tidur sprei sarung tidak di ganti terdapat rambut2 dan cacat2 kotoran.

Partner

6/10

Pleasant

10 Nov 2019

Verified traveler

zachte stoelen maar

Please inform the hotel that both chairs at room 615 have bedbugs. Bed seems to be free.

Business

6/10

Pleasant

14 Jun 2019

Dony

Sudah booking non smoking dan sdh disangupi tapi dapatnya kamar smooking
Handuknya dikasih yg sdh tidak putih lagi

Family

2/10

Poor

05 Jun 2019

Verified traveler

Nothing that I like but the security guard who helped us with the parking. The room was far away from the picture and description in the web. When we entered the room, the phone was broken, curtain dirty with black stains, ants on the dressing table, blood stain on the bed sheet. The bathroom was dusty and the toilet bowl had yellow stain. The manager tried to help after I got mad at the reception desk. After several complains I was tired complaining. I dont recommend this hotel at all. It is a waste of money.

Leisure

6/10

Pleasant

16 May 2019

Verified traveler

特別な問題は無いと思。

Business Partner

8/10

Excellent

08 Feb 2019

Guido

Goede locatie, degelijk hotel

Hotel was OK, schone kamer. Vriendelijk en behulpzaam personeel. Ruime keuze bij ontbijt. Avondeten in hotel zelf was niet bijzonder en in de buurt was niets te vinden.

Partner

10/10

Exceptional

24 Dec 2018

Dhamar

Great hotel in strategic location

You have to try to spend the night here; with a competitive price (I got around 300k), great location (walking distance to semawis night market fri-sun) and great services provided.
Although I didn't get my non-smoking room, but it was still ok.
Ask for room facing pool, you'll get a balcony facing the pool.
The room was spacious (good price for value!)

Family

6/10

Pleasant

18 Nov 2018

iwan

tipe tempat tidur tidak sesuai dgn permintaan, compliment amenity tidak sesuai ekspektasi, pelayanan sangat ramah meskipun harus mengulang permintaan yg ditawarkan oleh receptionist.

Friends

8/10

Excellent

12 Nov 2018

Verified traveler

Kurang di breakfast

Breakfast anak dihitung sendiri

Family

8/10

Excellent

25 Oct 2018

Verified traveler

Good Business Hotel

Good business hotel, located in the city centre with great Soto Ayam shop a few steps from the hotel. Cleanliness of the room, airconditioning maintenance, and sanitaires condition need to be improved. Overall, it's perfect for a short business trip

6/10

Pleasant

12 Sep 2018

muklis

Average hotel

Hotelnya cukup besar, lokasi bagus, kondisi bangunan tidak terlihat muda, sarapan ok, air panas ok, ada kolam renang yang enak meskipun kecil

6/10

Pleasant

09 Aug 2018

Sindhu

Nice

Quite pleasant and its centrally located. Near to Paragon Mall and Poncol Station.

8/10

Excellent

08 Jul 2018

Denny

Nice breakfast .

This hotel hsve a good location because close to train station and the city. The water on swimingpool have the strong chemical so make our eyes become red easily , probably the cloride containments.

8/10

Excellent

30 Mar 2018

Jocelyn

Nice hotel & easy to find food

I go to Semarang with husband & 4 kids, I choose this hotel because the location is strategis nearby China townn also we can walk to MG sutos , easy to find food

8/10

Excellent

23 Mar 2018

Verified traveler

bisnistrip

hotel strategis.

10/10

Exceptional

29 Jan 2018

Yossie

nice place.. nice room.. perfect..

semua nya keren deh.. mulai dari datang aja sudh d sambut.. troli sudh d siapkan.. bisa early checkin.. dksh kamar yg ada connecting door nya.. jd kamar makin luas..

8/10

Excellent

27 Dec 2017

Verified traveler

recomended. tolong tingkatkan lagi untuk pelayanan nya