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Hotel New Otani Nagaoka

Niigata · Japan

2-8-35 DaimachiView location

8.6/10Excellent596 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.2/108.2
Neighborhood8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel New Otani Nagaoka

Enjoy modern comfort and convenience at the Hotel New Otani Nagaoka, located a short walk from Nagaoka City Hall Plaza and Nagaoka Castle Ruins. This hotel offers 178 air-conditioned rooms, each equipped with a refrigerator, LCD TV, and complimentary Wi-Fi.

Start your day with a buffet breakfast (fee applies) at one of the hotel's three restaurants, including Azalea, or relax with a drink at the bar/lounge. Hotel amenities include a hair salon, banquet hall, complimentary newspapers, dry cleaning/laundry services, and a 24-hour front desk. Self-parking is available (subject to charges).

Nearby attractions include the Kawai Tsuginosuke Memorial and the Machinaka Fireworks Museum. Niigata Airport (KIJ) is the nearest major airport.

Read more about this hotelShow less

With a stay at Hotel New Otani Nagaoka in Nagaoka, you'll be within a 10-minute walk of Nagaoka City Hall Plaza and Nagaoka Castle Ruins. This hotel is 0.5 mi (0.8 km) from Kawai Tsuginosuke Memorial and 0.6 mi (1 km) from Yamamoto Isoroku Memorial Hall.

Make yourself at home in one of the 178 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Conveniences include phones, as well as desks and complimentary newspapers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Unicode Support false Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1573 for children
    • Self parking fee: JPY 1000 per night
    • Early check-in is available for a fee (subject to availability)
    • Late check-in fee for check-in between 9:00 AM and 2:00 PM
    • Late check-out is available for a fee (subject to availability)
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Nagaoka City Hall Plaza 0.4 km / 0.3 mi
Nagaoka Castle Ruins 0.5 km / 0.3 mi
Machinaka Fireworks Museum 0.6 km / 0.4 mi
Kawai Tsuginosuke Memorial 0.7 km / 0.4 mi
Nagaoka War Damage Exhibit Hall 0.7 km / 0.4 mi
Yamamoto Isoroku Memorial Hall 0.9 km / 0.6 mi
Yamamoto Memorial Park 1 km / 0.6 mi
Kinpu Shrine 2.7 km / 1.7 mi
Aoshi Shrine 3.7 km / 2.3 mi
Yukyuzan Park 4 km / 2.5 mi
Niigata Prefectural Museum of Modern Art 4 km / 2.5 mi
Nagaoka Gear Museum 4.7 km / 2.9 mi
Hokuetsu Boshin Museum 8.5 km / 5.3 mi
Fujihashi Historic Plaza 8.6 km / 5.4 mi
Umataka Jomon Museum 9.2 km / 5.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 178
  • hotel
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safe
  • Lift access
  • Newspapers
  • Clothes dryer
Show 7 more facilities & services
  • Bar
  • Restaurant: 1
  • Banquet hall
  • Meeting room
  • Hairdressing salon
  • Breakfast
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIOR CITY VIEWSINGLE • SUPERIOR CITY VIEWSGL.CV-SU

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR CITY VIEWTWIN • SUPERIOR CITY VIEWTWN.CV-SU

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR SMOKINGTWIN • SUPERIOR SMOKINGTWN.SU-JK

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR NON SMOKINGDOUBLE • SUPERIOR NON SMOKINGDBL.SU-NM

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    DOUBLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR SMOKINGDOUBLE • SUPERIOR SMOKINGDBL.SU-JK

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    DOUBLE SUPERIOR SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU-2

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR CITY VIEWDOUBLE • SUPERIOR CITY VIEWDBL.CV-SU

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    DOUBLE SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIOR NON SMOKINGSINGLE • SUPERIOR NON SMOKINGSGL.SU-NM

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    SINGLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RUN OF HOUSETWIN • RUN OF HOUSETWN.RO

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CITY VIEWTRIPLE • CITY VIEWTPL.CV

    Photos are not available for this room type.

    Hotel New Otani Nagaoka

    TRIPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel New Otani Nagaoka

8.6
Excellent
596 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.2 /10
Neighborhood
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
25 Feb 2026
Masa
Clean, nice service, nice breakfast
10/10
Exceptional
27 Jan 2026
brian
Staff
Business
10/10
Exceptional
15 Nov 2025
James
Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs.
Business_and_leisure Friends
10/10
Exceptional
07 Jun 2024
Karl
Awesome spot
Leisure Family
6/10
Pleasant
03 Jun 2024
Hideaki
Older hotel but convenient location
Leisure Partner
10/10
Exceptional
24 Mar 2024
David
We have stayed in Nagaoka a few times. This hotel is the best. The staff are extremely kind and accommodating. The breakfast buffet is probably the best in all of Niigata prefecture. The rooms are renovated leaving us with the best large and highest pressure shower I've ever had.
Leisure Family
8/10
Excellent
21 Feb 2024
Garry

Return to Nagaoka

Excellent conditions and service!
Self
8/10
Excellent
17 Nov 2023
Joydeep
Located right next to the train station, hotel staff are friendly and very helpful, lots of food options around, clean and functional hotel. Rooms have space for a change though a bit old school
Partner
10/10
Exceptional
26 Apr 2023
Carolyn
Very close to the Nagaoka train station and shopping
Leisure Family
10/10
Exceptional
30 Aug 2019
Wassamon

Perfect to stay in Nagaoka

I can tell this place has been a popular place for a long time. There is some old style decoration like desk, TV, etc. but this works perfectly fine. The place is super clean! The location is also the best! It is close to everything. The bus station is right in front of the hotel. Convenient store is everywhere.
Friends_and_family Family
4/10
Poor
03 Aug 2019
Minoru

高いだけのことはないかな

駅前で場所はいいです。
ホテルブランドからちょっと期待しましたが、割高で古いビジネスホテルです。
設備は古いですが、特に問題はありませんでした。もちろんシャワートイレです。WiFi有りますが1晩に何度かインターネットに繋がらなくなり直ぐに復旧しませんでした。
他のホテルがとれるならここを選択しないですね。
Business
8/10
Excellent
23 Apr 2019
Verified traveler
The location is terrific just a short walk from the Nagaoka station. The staff is helpful.
Leisure Partner
10/10
Exceptional
15 Nov 2018
Daryl
We arrived in Nagaoka early in the morning with a lot of luggage, and our check-in was later in the day. We were able to store our luggage until check-in time which was super convenient! In addition the hotel is right next to the station making the trip super easy. Our room had a nice view of the city and looked amazing since it was Fall. The room had a large bed and provided all the basic amenities and even more. I would definitely stay here again.
6/10
Pleasant
10 Apr 2018
Verified traveler

Good location, dated hotel

We stayed one night on our way to Niigata. The hotel is located right next to Nagaoka station, so very convenient. Check in is smooth and hotel staff is good. However hotel is really dated. Breakfast in general is good.
10/10
Exceptional
09 Feb 2018
Michael

New Otani

The new Otani Hotel is one of my favorite places to stay in Japan. The service is always great. The hotel is well maintained. The breakfast in the Azalea restaurant is wonderful. Beds are like home. Close walking distance to train. Highly recommend.
8/10
Excellent
28 Mar 2017
Late Lord Lucan

Very good value, but please work on your English

The room was fantastic and spacious. The staff are clearly, however, undrtrained and unexperienced with international guests. But from what I saw in the lobby, an overwhelming percentage of guests are indeed international. The front desk clerk clearly could not communicate in Englsh AT ALL, and he was the \"designated\" English speaker. Mistake after mistake with regards to claims and services had me confused completely and misled. I recommend this hotel for Japanese speakers ONLY.
10/10
Exceptional
03 Jul 2026
Nobuyuki
スタッフの対応が良かったです
Self
8/10
Excellent
28 Jun 2026
Katsuyuki
長岡駅周辺ならココが一番と思います。雨に濡れず徒歩2分程度です、途中コンビニもあります。朝ビュッフェは満足の量と質です、朝カレーは絶品です。
Self
10/10
Exceptional
12 Jun 2026
satoshi
受付の時から対応が良かったです
8/10
Excellent
17 May 2026
JITSUKO
やはりオータニだと思う事が多く
快適に過ごせました
Self
10/10
Exceptional
19 Mar 2026
IKUYO
駅近なのでいろんなお店にすぐ行けます
Family
10/10
Exceptional
15 Mar 2026
MIWAKO
水回りが新しく快適でした
Self
10/10
Exceptional
14 Mar 2026
NAOKO
ありましたよ。
おいしかったです
Self
10/10
Exceptional
01 Mar 2026
Makiko
スタッフの対応はとても丁寧でお部屋もお風呂も使いやすかったです。特に日本料理レストラン胡蝶でのお食事は雰囲気も落ち着いた感じで一品一品丁寧に作られてて美味しく、旅の疲れが癒されました。
こちらに泊まってよかったです。
Family
8/10
Excellent
25 Feb 2026
Yoshihiro
部屋は清潔であり、スタッフの対応も素晴らしかった。事前にお願いしていた備品のセットアップもとても助かった。
8/10
Excellent
21 Feb 2026
Naomi
丁寧な対応でした
Self
6/10
Pleasant
17 Feb 2026
minori
深夜からの素泊まりなので特に何もありませんでした。
Self
10/10
Exceptional
13 Feb 2026
Jose
Fácil acceso para la estación de tren. Restaurares y plazas cercanos
Business Friends
8/10
Excellent
11 Feb 2026
Fumiko
帰省の時に利用しています。
お部屋も綺麗に整っていました。
Friends_and_family Family
10/10
Exceptional
05 Jan 2026
Kumi
ホテルの客室はリニューアル後だったようで、バスタブも新品のようにきれいでした。朝食のブッフェでもホテルスタッフの方がとても親切で感動しました。
Leisure Family
8/10
Excellent
01 Jan 2026
Ishii
建物が古そうですが清潔でとても良かったです。
Friends_and_family Family
6/10
Pleasant
30 Dec 2025
Mizuto
古いですが一定のスペースもあり、ゆったりと。けしですが街並みが
Self
10/10
Exceptional
16 Dec 2025
Miku
さすが新潟県。朝食のご飯がつやつやのコシヒカリで朝から元気が出ました!
Business Self
8/10
Excellent
15 Dec 2025
Kimitaka
WiFi環境以外は大変良いです
Business Self
8/10
Excellent
11 Dec 2025
Masato
設備は古いものの広くて使いやすい
Leisure Family_with_children
10/10
Exceptional
10 Dec 2025
hidetoshi
良かったです
Leisure Self
10/10
Exceptional
08 Dec 2025
?
客室が清潔で、朝食も美味しかったです。スタッフの対応も丁寧で新設でした。
Business Self
10/10
Exceptional
06 Dec 2025
Kazuto
部屋は清潔でした。朝食もとてもおいしいです。
Business
10/10
Exceptional
06 Dec 2025
Gerardus
Schoon, net en vriendelijke medewerkers
Business
10/10
Exceptional
02 Dec 2025
Kenji
誤って、喫煙室を予約してしまったが、2泊のうち1泊は禁煙室に変更頂けた。その時の対応が良かったです。
Business
10/10
Exceptional
01 Dec 2025
kensuke
特になし
10/10
Exceptional
28 Nov 2025
??
部屋の広さ、清潔感があり良かった
Leisure Family
10/10
Exceptional
27 Nov 2025
KEIKO
清潔でした
Business
10/10
Exceptional
26 Nov 2025
Shinichiro
丁寧な接客。周辺のお店の案内も素早くオススメいただけた。朝食も種類が豊富。
Business
8/10
Excellent
23 Nov 2025
MASAHIRO
スタッフの接客は素晴らしかったです。
施設は古さは否めなかったですが、私的にはそれ程気にならなかった。
8/10
Excellent
03 Nov 2025
tooru
朝食が 地元食材を使った豊富なメニューで大満足でした😊
アメニティの中にバスキャップが無くて残念でした。 ツインルームでルームキーが1本なのが不便でした。
でも もし大浴場があれば文句無しの長岡で最高のホテルだと思います。
Family
8/10
Excellent
27 Oct 2025
Katsuya
駅から近く便利でした。
Business Self
8/10
Excellent
25 Oct 2025
Katsuyuki
地域最高のホテルにふさわしい設備、サービスでした。1点だけ改善して欲しいのはWiFiにサクサク感がありませんでした。WiFiだけを取るなら周辺のビジネスホテルの方が良い場合もあります。
Partner
6/10
Pleasant
14 Oct 2025
KEIKO
受付がピリピリした雰囲気でした。
同じ系列でも場所が違えば受付も違う印象を受けました、
Leisure Family
6/10
Pleasant
04 Oct 2025
HISAYA
ロケーションに問題。他は良いのだが。
Business_and_leisure Family
8/10
Excellent
21 Sep 2025
Tetsuo
満足でした
Leisure Partner
10/10
Exceptional
20 Sep 2025
hao lin
櫃台服務親切
Business Self
8/10
Excellent
13 Sep 2025
RYOKO
古さは感じますが、清潔感があり、食事、交通に便利なホテルなので、何度もリピートしてます。駅から屋根続きなので、雨でも濡れずにくることができ、途中にコンビニもあります。
Leisure
6/10
Pleasant
04 Sep 2025
Katsutoshi
スタッフの対応は素晴らしいが、駅前立地なのに周りには食事するところも少なく、コンビニも近くにない。
施設は古さを隠せないが、寝るだけならOKという範囲!
Leisure Partner
10/10
Exceptional
01 Sep 2025
??
駅から近いのに、静かで落ち着いた雰囲気のホテルで、治安も良く、安心して過ごせました。

ホテルマンの方たちも、物腰が柔らかく丁寧に対応して下さり、長岡を訪ねたのは初めてだったのですが、ほっと出来ました。

お部屋の照明の位置が絶妙で、ベッドや枕の寝心地も、とても良かったので、ぐっすり眠れました。

お風呂の換気扇がほとんど無音で、それでもちゃんと、乾燥するので、配慮が成されているんだなぁと感心しました。

シャワーヘッドの勢いが良くて、シャワーが使いやすかったです。

また、朝ご飯のバイキングが、大変種類が豊富で美味しく、長岡を訪ねる際には、また是非、お世話になりたいと思いました。
8/10
Excellent
25 Aug 2025
Kumiko
朝食がとても美味しかったです!
今回は新幹線ではなく車だったため、特に長岡駅は利用しませんでしたが、駅が近いのはとても魅力的だと思います。
ただ、近くにあるコンビニが24時間ではないため、少し離れたところまで行がなくてはならなかったのがちょっと不便かなと思ったくらいで、それ以外はよかったです!
Leisure Family
8/10
Excellent
20 Aug 2025
Tadashi
他のホテルと比べても遜色なし。
朝食のバイキングは値段の割には、ぶどう、メロン、すいか等の季節のフルーツがない。
食パンが美味しくない。
Leisure Family
10/10
Exceptional
17 Aug 2025
Kentaro
JR長岡駅東口から徒歩数分で雨にぬれずにたどり着けました。駅とアーケードで連結していたので、買い物や駅での旅の相談に非常に助けになりました。観光名所がホテルと駅の徒歩圏内にあり、歩きやすく観光がしやすかったです。
Leisure Family
6/10
Pleasant
17 Aug 2025
Verified traveler

チョット古い感じだけど良いホテル

駅近で落ち着いた佇まい。室内も清潔感が有る。
朝食のバイキングも種類多く、美味しかった。
Self
6/10
Pleasant
12 Aug 2025
長谷川
ベッドは硬すぎず柔らかすぎずで、枕も同じくで、私には快適だった。上掛けは工夫が必要と感じた。
宿泊の数日前に電話で問い合わせをした際、電話対応が少し不快に感じたのは残念だった。
Leisure Self
10/10
Exceptional
12 Aug 2025
??
どのスタッフの対応も素晴らしく、
ディナーバイキングは大満足でした。
Leisure Family
8/10
Excellent
11 Aug 2025
Tsuyoshi
駅から近くて便利です。利用しやすいと思います。
Family
8/10
Excellent
09 Aug 2025
YUICHI
便利なロケーションて、綺麗なホテルです
Leisure Self
6/10
Pleasant
31 Jul 2025
Yuu
フロントの対応がもたついていたのが気になる点。
いまいち何を言っているのか分かりづらかった。
Leisure Family_with_children
10/10
Exceptional
31 Jul 2025
masaya
名門ホテルだけあってスタッフの対応がとても良かった。設備はさすがに古さを感じたが、何も困ることはなく快適に過ごせた。
テレビなど、壁掛けとかになっていなくて旅行用に持ち歩いているFireTVも難なく使えてGood!
Leisure Self
10/10
Exceptional
12 Jul 2025
Masato
Room is renewed clean and enough space with enough equipments.
Breakfast buffet is also good and tasty.
Price is great probably it’s weekday.
Leisure Self
10/10
Exceptional
10 Jul 2025
Takeda
ホテルから駅前繁華街へは雨でも傘要らずで便利。
Leisure Self
10/10
Exceptional
27 Jun 2025
Kimitaka
スタッフさんがとても気を使ってくれる良いホテル。ネット環境だけが気になります。
Business Self
10/10
Exceptional
22 Jun 2025
YOUNGBUM
쾌적하게 잘지내다 왓어요 아주 좋아요
Business
10/10
Exceptional
14 Jun 2025
YUKO
とても寝心地の良いベッドとシーツでした。旅の疲れを癒やしてくれました。
Self
10/10
Exceptional
06 May 2025
tomoyo
気持ち良く宿泊できました。
Leisure Family
10/10
Exceptional
03 May 2025
shinichi
さすが一流ホテル 立地 部屋 サービス 全て満足です
Leisure Self
10/10
Exceptional
03 May 2025
YUICHI
特になし
10/10
Exceptional
13 Apr 2025
Yoichi
朝食、アメニティ、スタッフの対応全て一流でした。
Leisure Family
10/10
Exceptional
30 Mar 2025
MITSURU
部屋が広く見晴らしも良かった。少し年季が入っておりますが落ち着いた雰囲気がシニア夫婦にはよかったです。また機会があれば利用したいです。
Leisure Family
10/10
Exceptional
09 Mar 2025
Masahisa
駅に近くて便利。朝食も良かった。
Business Self
10/10
Exceptional
09 Mar 2025
Takeshi
清潔感のあるホテルでした
Business
10/10
Exceptional
26 Feb 2025
Atsuko

朝食が美味しい

地元の食材を使った朝食が美味しい。
Business
4/10
Poor
25 Feb 2025
??
化粧水等のアメニティーがまったくなかった
10/10
Exceptional
20 Feb 2025
???
駅近くで便利でした
8/10
Excellent
18 Feb 2025
SAYURI
朝食のバイキングがとても美味しいです。お豆腐が甘く濃い味で利用した際にはいつも食べています。
スタッフの対応も良く帰りの荷物を宅急便で送ることが多いのですが丁寧に対応して貰っています。
Business Self
8/10
Excellent
18 Feb 2025
Kiyonori
ゆっくり過ごせました。
Business Self
10/10
Exceptional
13 Feb 2025
Kazuaki
雪深い長岡では駅に隣接している事は非常にありがたい。
10/10
Exceptional
05 Feb 2025
Nobuko
さすが長岡でも、ニューオータニでした。朝食がとてもおいしかったです。
Business Self
8/10
Excellent
25 Jan 2025
Yasushi
荷物の預かり、傘の貸し出し大変助かりました。
Leisure
10/10
Exceptional
06 Jan 2025
moto
長岡で唯一の“きちんとした”ホテルです
10/10
Exceptional
21 Dec 2024
MICHIKO
昨年と今年クリスマスデイナーショウと宿泊でした。
ホテル内は清潔で、朝食も美味しく、充実した時間を過ごすことができました。
Leisure Family
8/10
Excellent
11 Dec 2024
??
2度目の宿泊です。
朝食が美味しかったです。
Leisure
8/10
Excellent
05 Dec 2024
Verified traveler

714号室を利用した感想

禁煙室を選びましたが、部屋の空気が清浄で過ごし易く快適でした。
エアコンの音も静かで気持ちよく寝れました。
気になる所をあえて挙げるなら、714号室のカーテンが破れてるのと、冷蔵庫の棚が少し壊れてるのが少し気になりました。
Friends_and_family Family
10/10
Exceptional
20 Nov 2024
HIROFUMI
非常にゆっくりさせて頂きました。
8/10
Excellent
19 Nov 2024
Goto
駅から近く、レンタカーの営業所もホテル内にあり便利だと思いました。
Business_and_leisure Family
8/10
Excellent
16 Nov 2024
NOBUHARU
朝食が充実
Business Self
10/10
Exceptional
08 Nov 2024
Kazushi
スタッフが丁寧でした
Leisure Family
8/10
Excellent
04 Nov 2024
masayuki
親切でした。
Leisure Family
8/10
Excellent
18 Oct 2024
kiyoshi
急な予約でしたが、予約出来てのんびり風呂も入れ良かったです。
10/10
Exceptional
08 Oct 2024
HIROKO
レストランのスタッフの対応が良かった、夕食も朝食も。
部屋も清潔でしたし、また、宿泊したいです。
Leisure
8/10
Excellent
28 Sep 2024
Verified traveler

部屋をアップデートされた方がよいのでは。。。

ローケーションは駅からすぐでとても便利。ホテルの方はみなさん笑顔でとても素敵でした!部屋ですが、ソファやデスクの椅子のクッションが古すぎてへたっており木の枠に座っているようでした。そして部屋に珈琲がない。コンセントが少ない。
Business
4/10
Poor
26 Sep 2024
TAKUYA
全般的に素晴らしいホテルでしたが、チェックイン時、ただ1人の至らないスタッフの対応で、私はこのホテルに歓迎されていないのかとの印象を受け、結果、滞在が不愉快なものとなってしまいました。
Self
8/10
Excellent
20 Sep 2024
Takumi
ビジネス目的宿泊→最高!リフレッシュ出来る!
旅行目的宿泊→長岡なので、車無いと厳しい。
Business Self
10/10
Exceptional
03 Sep 2024
iwasaki
それなりに古い施設ですが
コンディションは良いです
接客も価格帯にしては優良でした。
Business_and_leisure Friends

Location & surroundings

Hotel New Otani Nagaoka
2-8-35 Daimachi, Nagaoka, Japan

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Hotel New Otani Nagaoka

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