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Grand Mercure Bangalore

Bangalore · India

12th Main, 3Rd Block, KoramangalaView location

8.4/10Excellent141 Reviews
Cleanliness8.8/108.8
Service8.6/108.6
Comfort8.6/108.6
Condition8.4/108.4
Location8.0/108.0
Neighborhood8.0/108.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Mercure Bangalore

Grand Mercure Bangalore is a one-of-a-kind luxury all-suite hotel providing an ultimate experience for the extended stay business traveller. The 126 tastefully designed suites feature a range of in-room facilities for hassle-free extended stays. Bright and spacious, all the suites have a private balcony, perfect for coffee mornings.

A kitchenette ensures that you don't miss cooking your favorite meals. Complete with amenities, the suites offer a convenient and comfortable environment for all guests.

Read more about this hotelShow less

With a stay at Grand Mercure Bangalore, you'll be centrally located in Bengaluru, a 5-minute drive from Bannerghatta Road and 7 minutes from M.G. Road. This luxury hotel is 5.4 mi (8.7 km) from Cubbon Park and 7.4 mi (12 km) from Bangalore Palace.

Make yourself at home in one of the 126 individually decorated guestrooms, featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Wired and wireless internet access is complimentary, while 26-inch flat-screen televisions with digital programming provide entertainment.

Bathrooms feature showers with rainfall showerheads and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Bengaluru? This hotel has 1647 square feet (153 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Green Key (Foundation for Environmental Education) Guests will receive an email with special check-in instructions Guest will receive an email before arrival 48 hours Professional property host/manager Pets allowed Service animals not allowed Only dogs and cats are allowed Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Some water is reused through a grey water recycling system
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately INR 1275 for adults and INR 638 for children
    • Airport shuttle fee: INR 4500 per vehicle (one-way, maximum occupancy 3)
    • Pet fee: INR 1000 per pet, per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: INR 1500.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

St. John's Auditorium 0.7 km / 0.5 mi
100 Feet Rd 0.8 km / 0.5 mi
St. John’s Medical College 0.8 km / 0.5 mi
Wipro Park 0.9 km / 0.6 mi
Nexus Mall Koramangala 2.5 km / 1.5 mi
Hewlett Packard Enterprise 2.8 km / 1.7 mi
Christ University 2.9 km / 1.8 mi
Infant Jesus Church 3.6 km / 2.2 mi
Goldman Sachs, Cherry Hills 3.8 km / 2.3 mi
Bannerghatta Road 3.8 km / 2.4 mi
Oracle Offices 3.9 km / 2.4 mi
Embassy Golf Link Business Park 4 km / 2.5 mi
Dell 10 Crystal Downs 4 km / 2.5 mi
The Oxford College 4.1 km / 2.5 mi
Microsoft Technology Center 4.1 km / 2.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 5
  • Suites: 108
  • Accessible rooms: 1
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Airport
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
Show 80 more facilities & services
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Toaster
  • Clothes dryer
  • Grill/BBQ
  • Electric kettle
  • Café
  • Bar
  • Restaurant: 2
  • Smoking area
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room
  • Secretarial service
  • Photocopier
  • Business centre
  • Fax
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • TV lounge
  • Game room
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Spa centre
  • Green Key (FEE)
  • Breakfast
  • Continental breakfast
  • Breakfast a la carte
  • Early bird breakfast
  • Set menu lunch
  • Brunch
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Single-Use Plastic Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 58 m²SUI.BL-1
    SUITE WITH BALCONYPhoto unavailable5 photos

    Grand Mercure Bangalore

    SUITE WITH BALCONY

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-1

    Room amenities

    • Centrally regulated air conditioning
    • Bathroom
    • Tea and coffee making facilities
    • Mini fridge
    • Kitchenette
    • TV
    • Individually adjustable air conditioning
    • Central heating
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • DVD player
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Smoke detector

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CITY VIEW KING BEDSUITE • CITY VIEW KING BEDSUI.CV-KG

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONY • 1 Bedroom • 84 m²SUI.BL
    SUITE WITH BALCONYPhoto unavailable5 photos

    Grand Mercure Bangalore

    SUITE WITH BALCONY

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    84 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Room amenities

    • Internet access
    • Bathroom
    • Bathtub: 1
    • TV
    • Kitchenette
    • Kitchen utensils, plates & cups
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • DVD player
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Fitness room

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 58 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable1 photo

    Grand Mercure Bangalore

    SUITE ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    58 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Slippers
    • Satellite TV
    • Bathroom
    • DVD player
    • Toiletries
    • TV
    • Kitchenette
    • Mini fridge
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • Desk

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Grand Mercure Bangalore

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITHOUT BALCONYSUITE • WITHOUT BALCONYSUI.WB

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE WITHOUT BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITHOUT BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL-1

    Photos are not available for this room type.

    Grand Mercure Bangalore

    STUDIO WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Grand Mercure Bangalore

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Grand Mercure Bangalore

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE ONE BEDROOMSUITE • EXECUTIVE ONE BEDROOM • 1 Bedroom • 10 m²SUI.B1-EJ
    SUITE EXECUTIVE ONE BEDROOMPhoto unavailable26 photos

    Grand Mercure Bangalore

    SUITE EXECUTIVE ONE BEDROOM

    Room photos

    26 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-EJ

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL-2

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Grand Mercure Bangalore

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONY • 1 Bedroom • 40 m²STU.BL
    STUDIO WITH BALCONYPhoto unavailable4 photos

    Grand Mercure Bangalore

    STUDIO WITH BALCONY

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL

    Room amenities

    • Bathroom
    • TV
    • Kitchenette
    • Mini fridge
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Individually adjustable air conditioning
    • Central heating
    • Balcony
    • Wheelchair-accessible
    • Wi-fi
    • Pillow menu
    • DVD player
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Mercure Bangalore

8.4
Excellent
141 Reviews
Cleanliness
8.8 /10
Service
8.6 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
8.4 /10
50 reviews shown
10/10
Exceptional
24 May 2026
Andrew
Amazing staff always keen to help. Great food, great hotel. Congrats to the manager and their team!
Business
10/10
Exceptional
11 Mar 2026
Phani
Rooms were a great size, with enough space to work remotely. Rooms and hotel was in new, recently renovated condition and didn't show any signs of age. Staff were lovely throughout! The smallest complaint was that wifi was sometimes a bit slow
Partner
4/10
Poor
21 Feb 2026
Khogalan
Check in not very welcoming. Felt like a chore to have us (we checked in later than usual). Room was not great at all; basic budget like, very dated. Doesn't feel like 5 star.
8/10
Excellent
17 Feb 2026
SANJAY
10 high school special to mushrooms for parents so it was good and but only problem was this washrooms were quite snippy. Everything was fine location was as well as good.
Self
10/10
Exceptional
08 Feb 2026
Priya
.
10/10
Exceptional
24 Nov 2025
Maria Alejandra
Great hotel, easy access and very quiet. I felt safe walking around and the staff was super nice, attentive and always asking if we were ok, helped us a lot with the car booking and directions. I recommend this hotel a lot.
My partner use the gym and he was happy with the equipment . Pool area is lovely and clean.
The food was well presented and delicious !
Leisure Partner
10/10
Exceptional
13 Aug 2025
SESHAGIRI DEV
🌟🌟🌟🌟🌟 Perfect Stay from Start to Finish!
Everything about this hotel was amazing – spotless, spacious rooms, fantastic food, and the warmest hospitality. Special thanks to Farhin, Anita, Shreya, Rajesh at the front desk and Venkat from Room Service for going above and beyond with personal touches, great local tips, and genuine care. Truly a place that makes you feel valued – can’t wait to come back!
10/10
Exceptional
20 Jul 2025
Aaron
The property was located conveniently to the conference venue at St. John’s and the shuttle was organized extremely well. There was a car service whenever I needed it. The Veranda, which was the restaurant that served buffet style and a la carte was very good. I would suggest not to order any beef dish when instructing that it be prepared rare, medium or medium rare, as the chef knows only well done.
Business Self
10/10
Exceptional
05 Jul 2025
Wing Yin
Like the staffs,spacious room. no much choice in breakfast
Business Friends
10/10
Exceptional
22 Feb 2025
andrew
Beautiful hotel with a friendly staff.
Leisure Family
4/10
Poor
21 Jan 2025
Eric

Far from a 5 Star Experience

Not what I had expected from a supposed 5 star hotel. Very dated decor and limited facilites.

One reason for choosing this hotel was the prominently promoted Pool and Poolside Bar and Restaurant Major disappointed to learn on arrival that these were under refurbishment. Annoyed that these features are still promoted in their website. Had I have known I should have booked elsewhere.

I arrived at the hotel around 6.00...an early morning flight arrival. I expected an early check in charge but the receptionist slipped through a full nights charge. I discovered this and insisted upon it being reversed and a reguiar 50% charge being taken. Despite being a member of their loyalty scheme they were very inflexible.





Self
10/10
Exceptional
18 Dec 2024
Deap
Tucked away in a quiet residential part of Koramangala, this is the perfect blend of luxury, comfort, quiet, and homely. I will stay here on every trip to Bangalore.
Business Self
6/10
Pleasant
26 Oct 2024
Shayne
Very poor service.
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Krithika
I'd previously visited this particular property for a family member's wedding and I got to experience staying here for close to 3 nights on an extended stay in May 2024.
This is one of the first hotel rooms that feels like coming back to a cosy home/nest since they have a nice little kitchenette with induction stove tops and a microwave and essential vessels/cutlery.

The A/C was maintainable at a decent room temperature - it is nestled in a very posh, quiet residential neighborhood and the dining options provide an optimal combination of Indian and Continental cuisine! Overall, consider me happy, pleased and very satisfied!
Business_and_leisure
10/10
Exceptional
03 Apr 2024
Nandita
Nice property in a safe neighborhood. Quite a few nice restaurants within walking distance about 15 mins or so. A tad bit pricey but overall I was happy as safety as my top priority and proximity to where I needed to go.
Leisure Self
10/10
Exceptional
01 Mar 2024
Deap
A gem of a property, tucked away in a quiet neighborhood, immune from the hustle and bustle of Koramangala's energy.
Business
8/10
Excellent
19 Dec 2023
Jitendra
Not the best staff and not well trained. Check in and out was a procedure and terrible security personal. In India no one walks around with their passport. They would not let me daughter in after she showed them her passport on the phone plus a drivers licence. They argued with us in the lobby. Never going there again.
2/10
Poor
14 Sep 2023
Anup
Poor customer service
Leisure Family
10/10
Exceptional
14 Jul 2023
Alok
Great Food, Value for money.
Business Self
10/10
Exceptional
27 Jan 2023
Shankar
Overall, this is an excellent hotel in the heart of Koramangala. The plus points are: quiet location, courteous staff, good food options and spacious rooms. The only minus is that finding a public transport (say an Uber ride or metro) is a hassle from the hotel.
Business Self
8/10
Excellent
02 Jan 2023
Sanjay

Quite place

Nice quite surroundings, away from the city noise. Enjoyed!
Partner
10/10
Exceptional
15 Jun 2022
Sunil

Feeling at home

Excellent hotel and great place to stay
Business
8/10
Excellent
07 Apr 2022
Joona
Great service.
Bed could be softer. Slightly older place but definitely going back!
Business
10/10
Exceptional
18 Nov 2021
Virginia
The staff are amazing. The kitchen is also talented. If offered, accept the board deal. Also, the hotel has partnered to offer an affordable same day laundry. Every odd issue I had while traveling, including becoming ill, the hotel helped.
Business_and_leisure Self
10/10
Exceptional
07 Nov 2021
Prasenjit
Liked the property.
Business_and_leisure Family
10/10
Exceptional
05 Sep 2021
Garima
We had a very comfortable and relaxing stay. I was there for a post surgery visit for my husband and the staff there made it really very
Partner
2/10
Poor
29 Aug 2021
Verified traveler
Not worth it.
Partner
8/10
Excellent
05 Jul 2021
Verified traveler
The place is good to stay for a couple days. Just minor suggestions like food coule
10/10
Exceptional
17 Apr 2021
Verified traveler
Arrogant and rude individual who checked us in.. He was on an another phone while he served us and spoke to us and treated us with unacceptable levels of rudeness and attitude.. Been a Grand Mercure customer for 5 years and this level of customer service is unacceptable..
Business Friends
2/10
Poor
10 Mar 2021
Anjan

Extremely disappointed

Very poorly managed. Buffet breakfast and dinner were pooer than any hotel I have ever travelled. Even quality of food was very poor. Lastly, they are hugely understaffed with no one to attend at gym and at pool which I feel is way too risky, leave aside discomfort.
Business
10/10
Exceptional
24 Mar 2020
Verified traveler

Recommended

Good food, good service, very pleasant staff nice area to stay in
Business
8/10
Excellent
27 Feb 2020
Sanjeev

Adequate property which could do with some improve

It was a comfortable stay apart from the practice of taking a pre-authorised advance for incidentals(despite having paid the room rent in advance), which only caused confusion during checkout. Lovely location. The room's furniture could use some renovation.
Partner
4/10
Poor
28 Oct 2019
Verified traveler
The staff was actually rude while checking in i had booked a 2 bedroom suite shich fits for 4 adults they actually charged me again for 2 adults . I rate the staff worst never will i recomend this hotel and the food is terrible over all experience was foul
Leisure Family_with_children
8/10
Excellent
07 Jun 2019
Ari

Overall a good hotel and an enjoyable stay

Good practical hotel for my business stay. Rooms were clean spacious and well equipped. Air-con was good. Staff were friendly and accommodating.
Area is quiet and residential, and grounds are small. Personally I found the mattress too hard, but that's a preference.....
Overall a good hotel and an enjoyable stay.
8/10
Excellent
17 Feb 2019
Gaurav
Good
10/10
Exceptional
24 Nov 2018
Pedro
perfect
10/10
Exceptional
15 Nov 2018
Pedro

Perfect

really nice
10/10
Exceptional
06 Nov 2018
Verified traveler

Excellent business hotel.

Nice place.
10/10
Exceptional
01 Oct 2018
Verified traveler

Perfect stay

perfect
10/10
Exceptional
15 Sep 2018
Eric
They sercetrly celecrated my birthday and provided me surprise
10/10
Exceptional
04 Sep 2018
Tejas
Amazing hotel with excellent service.
Partner
4/10
Poor
26 Jan 2018
jks

3 star facility at a price of 7 star....

I like nothing about this hotel....poor location, poor food, poor facilities......they call it 5 star hotel but there is nothing like 5 star.....
10/10
Exceptional
19 Jan 2018
Verified traveler

Good reliable hotel, helpful staff

good hotel, in quiet residential area. Staff very helpful especially Utsab, Sai, Tanmay in main restaurant. Pool bar nice for food, can be quite loud in evenings. Thurs / Fri barbeque very good
10/10
Exceptional
29 Nov 2017
Fernanda
As usual all was fantastic
8/10
Excellent
01 Aug 2017
Terrance

Over booked

I was book from 23/07/2017 to 29/07/2017, due to some technical issue I was transfer to IBIS for two days those days were terrible. I was transfer back to Grand mercure from 25/07/2017 to 29/07/2017 then enjoy every moment at grand mercure
8/10
Excellent
15 Jul 2017
Sallyann

Excellent staff and location but.....

I cannot commend the staff, food and location enough. The property is lovely but:
1. Older
2. Needs better quality towels
3. Needs to advise guest they can get an Uber that costs 600 times less their hotel taxi ( I asked for a taxi and hotel gave me a hotel car without even advising me of the price and after arguing with the manager it got removed from my bill)
4. Tiny gym (but it works)
5. Needs to have chargers for iphone etc. ( mine got stolen and my phone died and not a single person had a iphone charger)

I had a lovely stay and my room was big with a kitchen and sitting areas etc. and I was very appreciative that i felt safe.
4/10
Poor
09 Apr 2017
Reji

WORST EXPERIENCE

I selected this place because my office is very close to this place and I got the BEST rate from Expedia. Hotel staff gives room based on the rate we pay - which is ABSURD!! The bedroom and the living room is partitioned with a sliding door and a small TV in the middle kind of a divider - HORRIBLE setup. They charged my entire charges upfront - NEVER saw such kind of behavior from any other hotels. I must have stayed 1000s of hotels all over the globe but WORST experience from this facility. I am ready to talk to any executives if they want my honest feedback.
10/10
Exceptional
08 Aug 2016
Stephen

Great hotel, fantastic staff

The hotel staff made my stay (almost six weeks) exceptional. This includes front desk (kudos to Hafsa), breakfast buffet, housekeeping (special thanks to Mahibul), security, and all of the O2 Spa staff.
10/10
Exceptional
22 Jul 2016
Verified traveler

Always convenient

Except for my rushed checkout experience, everything else was great.
Family
10/10
Exceptional
28 Sep 2015
Ashish

Excellent hotel tucked in Koramangala

Hotel is great if you have work in Sarjapur area or Koramangala. However, access to the highway to and from Airport is not great. Rooms are great and big. Service of the restaurant staff is good. The reception staff were extremely cold.

Location & surroundings

Grand Mercure Bangalore
12th Main, 3Rd Block, Koramangala, Bangalore, India

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Grand Mercure Bangalore

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