Keys Hotel Whitefield

India , Bangalore
BENGALURU, 1st Phase Industrial Area ITPL Road, Opp. Graphite, 6
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45 reviews shown

4/10

Poor

04 Dec 2025

Anil

Room smells and is not of a 3-star quality hotel.

Business Self

8/10

Excellent

30 Jan 2025

Deepak

Good place to stay

2/10

Poor

04 Jan 2025

Jivesh

Lot of construction going on. Lot of noise even during night. Difficult to sleep.

Business

2/10

Poor

01 Jun 2024

Pratap

Travelled from Dallas to Bangalore… early checked in but room was so terrible and smoke smell… waited 2hrs to change the room…

8/10

Excellent

06 Apr 2023

Sarabjeet

Nice place and reasonable price. I would likely recommend it over many other near by hotels until there is significant price difference or considerations.

Business Self

10/10

Exceptional

29 May 2018

Verified traveler

Fantastic- Well Equipped Rooms | The Complementary Breakfast was the icing on the cake | Although the locality was disturbed by the Metro work - temporarily of course | All in all an amazing experience |

10/10

Exceptional

08 Mar 2018

Anupama

Keys Hotel Whitefield - Do Recommend !

Keys Hotel is a perfect business trip hotel especially when you want something closeby in Whitefield at a reasonable value and very neat, hygienic and clean. Very Service oriented staff! Like the positive attitude, nice comfortable rooms with clean linen ! Overall I do recommend this place.

8/10

Excellent

13 Feb 2017

Verified traveler

Nice hotel

Great experience at keys. Value for money . Room was clean and neat. Staffs are servicing well. Internet facility is boon. Everything is good at worth.

8/10

Excellent

20 Nov 2016

Mitesh

Clean and great room

It was very pleasant with good room and space
Location is quiet and accessible to the nearby offices

10/10

Exceptional

26 Jul 2016

Sunil

Good place for business travellers, close to the core business areas. Comfortable stay, great hotel staff.

8/10

Excellent

18 May 2016

Verified traveler

Good

Overall good

Family

6/10

Pleasant

27 Oct 2015

Arun

Breakfast buffet is Good but in room dinning was below average and it was very expensive .

Partner

2/10

Poor

07 Aug 2015

Rachana

Pathetic hotel staff with no professional approach

We stayed at this hotel for 2 nights. We booked a prepaid suite room with 2 single beds on expedia.co.in with , however they denied to give that room saying they don't have availability and assigned a standard room saying they did not receive any voucher from Expedia and they did not even bother to call expedia and reconfirm.The room was not clean and had poor wifi. While we contacted expedia for refund they repeatedly asked us to call them back as they are unable to reach reservation staff in the hotel. We requested expedia to give us call back and they denied for it as well. We are still waiting for a reply from them and the hotel. I strongly suggest not to book this hotel unless you are getting it for free.

2/10

Poor

06 Aug 2015

Verified traveler

4 Nights spent with discomfort.

From outer facade the hotel looks decent. It's when you experience their service, one feels if had chosen another one, that would have been the right decision.

Here are the few Cons :
1. Room had cob webs on the walls corners. No one noticed during room cleaning except the staying guests.
2. The wall paper on one of the walls was peeled off and dirty.
3. The non veg section of the buffet was shared with the veg section ( rice idlis were placed just next to non veg sausages)
4. The aqua guard filter was leaking throughout 3 nights although the plug was disconnected from the socket.
5. It appeared the hotel was running without any proper facility manager.Everyone was dressed in the same faded color cream uniform and were in general indifferent toward guests.
6. Even after the keys were handed over at the reception during the checkout,received two telephone calls after 4 hours of checking out asking when are we going to checkout from the room.Totally absurd.
7. The AC used to get shut of after every 10 seconds of operation. This happened 2 times during last 2 days of stay.

8/10

Excellent

30 May 2015

Verified traveler

Nice comfortable stay.

We were greeted warmly and we were just transiting. The breakfast was awesome. The hotel staff were very courteous .

8/10

Excellent

27 May 2015

Yuandi Surya

High Quality of Room but Got Not a Good Meal

The room of the hotel is pretty nice, big, and clean. I eat once in the restaurant but the food is not as good as expected. Maybe sometimes I should try it's pricy buffet, because from what I heard, it it a nice buffet. Other than food, the worker and manager are really helpful and friendly.
Overall a good hotel, can be better with food improvement.

4/10

Poor

13 Apr 2015

Verified traveler

Average ...

The staff seemed to be very inexperienced. Mix-ups like wrong food orders, deficiency, too much time in checking out, etc was a problem. Hotel itself was well made and maintained, but service needs definite improvement

6/10

Pleasant

27 Feb 2015

Ashoke

Value for money

Good value for money hotel.

6/10

Pleasant

14 Feb 2015

Sasi Kumar

i donot like to stay in this hotel again

the stay was very pleasant.But a thing is still annoying me that is: when I booked a room online,I got a one bed room suite for 3750 inr ,including all taxes.But when I checked in, they gave me a standard room with the same cost and they have showed me the taxes when I was going to check out.the taxes were around 800 inr. It is not about the money, but it is about the cheating kind of attitude.I would never like to stay this kind of hotels.

8/10

Excellent

14 Feb 2015

Verified traveler

good hotel with not so good air quality....

good hotel with not so good air quality....

Partner

8/10

Excellent

14 Feb 2015

Verified traveler

good hotel with not so good air quality

good but for the air quality...

Partner

6/10

Pleasant

09 Feb 2015

Verified traveler

Decent hotel with dust....

I stayed here with my wife and it was a decent hotel with excellent service. It is in a good neighbourhood with easy access to various parts of the city by bus and other services. The only complaint I have is the dust. The windows are sealed with no natural ventilation but the air is not filtered very well and so the cooled air from the airconditioner has lot of dust. For someone allergic to dust, this was very nauseating. If this problem is fixed, the hotel probably would be one of the best in this neighbourhood.

Partner

8/10

Excellent

20 Jan 2015

Verified traveler

Stay was pleasent

It was pleasent. When I booked the room, this was one of the expensive rooms which was sold at a discount in the last minute. The room was quite small and there was no bath tub, no shower curtains and bathroom was transparent, though with a sliding curtain. Would be better if these are specified in the room details for the users to make a right choice.

Family

10/10

Exceptional

29 Dec 2014

from Mumbai

Very nice hotel\nAnd tasty food!!

It was wonderful and Great experience
Will love to stay again
Good service, tasty food
Good hospitality
Cleaned..

10/10

Exceptional

17 Dec 2014

Ashok

Good place to stay

The stay in keys was very comfortable. We particularly loved the breakfast buffet. Rooms were clean, friendly staff, and we found the place extremely relaxing in the busy buzzing city. Food, though a little expensive, was good.Would definitely recommend my friends.

10/10

Exceptional

26 Nov 2014

Udayaram

comfortable

Had a pleasant n comfortable stay

Family

2/10

Poor

26 Nov 2014

Lakshri

Staff is incompetent and no courtesy

Staff is very incompetent and no courtesy. I booked this hotel from this site and they didn't even know if they work with the travel sites in USA and made me wait almost 2 hours with kids to confirm that they received payment for the room and allow me to stay. this is ridiculous, I will never book again with this hotel.

Family

8/10

Excellent

01 Sep 2014

Verified traveler

Comfortable stay

The hotel was indeed keep pretty clean and comfortable

8/10

Excellent

01 Sep 2014

Verified traveler

Comfortable stay

The stay was very comfortable and the hotel was near the ITPL area and also near to some good malls.

10/10

Exceptional

23 Aug 2014

Girish

Good stay at Keys Whitefield Bangalore

I stayed for 3 nights in Keys Whitefield. It has excellent facilities for business traveller. Breakfast spread is common like any business hotel but with some healthy variations. Staff is ever helpful and smiling. There were a lot of groups of young IT professionals. Looks like this hotel is favourite with many organisations for staff accommodation. All in all an excellent stay.

6/10

Pleasant

19 Aug 2014

gokul

good food

parking was a problem, no elevator from basement to lobby had to tug luggageelse fine

8/10

Excellent

18 Aug 2014

Sachin

Comfybeds

Nice staying there.

6/10

Pleasant

22 Jul 2014

Sumit

Good

Not look a like 3 star

8/10

Excellent

09 Jul 2014

shyam

Nice hotel.. good restaurant.. clean room.. great.

It was very nice and peaceful stay.. The rooms are neat and clean.. the bathrooms are good, Service is great..

8/10

Excellent

01 Jul 2014

Bhavin Mehta

A potentially good hotel

It is a business hotel with a certain operational systems borrowed internationally and it is very good hotel but certain basic things like luggage carting being a self service, slow service during get breakfast peak hours, no connection from the basement parking to the lobby, ultra small rooms are a dampers. It has a potential of being of being no a good but a great hotel in its segment and in the hub of Whitefield.

8/10

Excellent

01 Jul 2014

Anthony

Poor internet connection

The complimentary wifi is too slow, only about 30kbs. You can't even streamming FM Radio through wifi. The extra chage for faster internet seems a little bit to expensive(1024kbs 1000Rs for 24 Hours) . The AC once didn't work out, and force me to move a different room:( . The great side is that the breakfast is quite good, lots of fruit and some bread and juice... . Overall its' a not bad hotel to stay in :)

8/10

Excellent

06 May 2014

Verified traveler

Nice hotel and awesome food

I enjoyed my stay with keys hotel

Pros
Well maintained, food is exceptionally good, clean rooms, great staff

Cons
Away from the city

Improvements needed - lift buttons and the key system needs maintainence

10/10

Exceptional

04 May 2014

Dev

Great ambiance, excellent staff

was very pleasant. would love to visit once more. hotel staff very helpful. breakfast is brilliant

6/10

Pleasant

27 Apr 2014

Elena

Value for Money

It was a good experience with hotel. Good food and hospitality. Hotel needs to do more for non smokers as there was cigarette smoking smell in room at 6th floor forcing me to change the room next day.

10/10

Exceptional

20 Dec 2013

Anupam

A good stay.

The staff is good and hospitable. The food is really great, lots of varieties and quality is exceptional. Liked it a lot, will again book the same as its near my business place.

6/10

Pleasant

23 Sep 2013

Verified traveler

value for money

Overall a good comfortable stay.

8/10

Excellent

14 Jan 2013

A Noack

close to airport

Felt well looked after

8/10

Excellent

12 Aug 2012

Verified traveler

keys review

OVerall good hotel,good breakfast and courteous staff..

8/10

Excellent

03 Jun 2012

Gaurav

Keys Hotel Bangalore

my stay at the Keys hotel was rather mixed experience, though the property is nice it is very from the centre of the city so go there only if your work area is near by, the hospitality is worth praising, the only thing that holds it back is the time taken for providing the room service (they rather take awfully long time to serve the food in rooms).

6/10

Pleasant

11 Oct 2016

Nikky

インドに最近多いブティックホテル

インドに最近多いブティックホテルで、部屋の内装などは一見するとおしゃれです。
また、工業団地やフェニックスモールなどが近いため、立地は大変便利です。
ただし、部屋にはドライヤーがなかったり、朝食のビュッフェも南インド料理中心なので、インド人顧客向けのホテルだと思います。
ちなみに、シャワーを浴びた後にドライヤーがないことに気づき、フロントにドライヤーをもって来てほしいと二回ほど依頼しましたが、結局ドライヤーが届くことはありませんでした。
そのため、深夜にチェックインされる方は、4星ホテル以上では当たり前のサービス（24時間ダイニング含む）を期待しない方が良いでしょう。