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Comfort Hotel Tomakomai

Hokkaido · Japan

Asahi-Machi, Tomakomai, 3-7-18View location

8.8/10Excellent161 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.4/108.4
Condition8.4/108.4
Location8.4/108.4
Neighborhood8.2/108.2
Quality10.0/1010.0
Value10.0/1010.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Hotel Tomakomai

Stop at Comfort Hotel Tomakomai to discover the wonders of Tomakomai. Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at Comfort Hotel Tomakomai. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities.

Friendly staff, great facilities, and close proximity to all that Tomakomai has to offer are three great reasons you should stay at Comfort Hotel Tomakomai.

Read more about this hotelShow less

When you stay at Comfort Hotel Tomakomai in Tomakomai, you'll be near the airport, within a 5-minute drive of Sea Station Plat Seaport Market and Kirakira Park. This hotel is 1.8 mi (3 km) from Tomakomai Fishing Port and 2.7 mi (4.4 km) from Tarumaezan Shrine.

Make yourself at home in one of the 123 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include express check-in, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, mobile payments, and cash
    • Mobile payment options include: Alipay, PayPay, and WeChat Pay
    • Safety features at this property include a smoke detector
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: JPY 1100.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Sea Station Plat Seaport Market 1.5 km / 0.9 mi
Kirakira Park 2.2 km / 1.4 mi
Tomakomai Fishing Port 2.8 km / 1.8 mi
Tarumaezan Shrine 4 km / 2.5 mi
Sunflower Ferry 4.2 km / 2.6 mi
Tomakomai City Science Museum 6.4 km / 4 mi
Tomakomai Golf Resort 72 11.8 km / 7.3 mi
Utonai-ko Sanctuary 12.5 km / 7.8 mi
Nishiki Onuma Park 15 km / 9.3 mi
Tarumae Garo 18.2 km / 11.3 mi
Shikotsu-Toya National Park 19.9 km / 12.4 mi
Katsura Golf Club 21.3 km / 13.2 mi
Shiraoi Tourist Information Center 21.5 km / 13.4 mi
Upopoy National Ainu Museum and Park 21.8 km / 13.6 mi
Lake Poroto 22.2 km / 13.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 123
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Hotel safe
Show 9 more facilities & services
  • Lift access
  • Gym
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • MassageExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Golf
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 17 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable9 photos

    Comfort Hotel Tomakomai

    TWIN NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Shower: 1
    • Desk
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Mini fridge
    • TV
    • Bathtub: 1
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 13 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable7 photos

    Comfort Hotel Tomakomai

    DOUBLE WITH DOUBLE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    13 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi
    • Desk
    • Smoke detector
    • Individually adjustable air conditioning
    • Wheelchair-accessible
    • Mini fridge
    • TV
    • Bathroom: 1
    • Bathtub: 1
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMY NON SMOKINGDOUBLE • ECONOMY NON SMOKINGDBL.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    DOUBLE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMY NON SMOKINGTWIN • ECONOMY NON SMOKINGTWN.EY-NM

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    TWIN ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Comfort Hotel Tomakomai

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Hotel Tomakomai

8.8
Excellent
161 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.4 /10
Neighborhood
8.2 /10
Quality
10.0 /10
Value
10.0 /10
Amenities
8.2 /10
50 reviews shown
2/10
Poor
01 Jan 2026
Lana
Hello, i need to talk to the Manager at this Comfort Tomakomai hotel. Please use thia email to communicate with me. Ie: [email protected]
10/10
Exceptional
16 Feb 2025
Maria
We had a very nice week-long stay at this hotel. It was easily accessible by bus and about a15-minute walk to the train station. After not finding a car to rent online, we were able to find one at the property next door. It is close to many places to eat and to convenience stores. Sapporo, beach locations, a main commercial avenue in Tomakomai and Chitose airport are all accessible by bus. However the nearby mountain lake was not, hence the need for a car. We stayed there because of the proximity to the ferry. The room is small but very well distributed with all comforts covered. The outside and neighbour noise was minimal. The breakfast was a delight each morning. It is a good base even without a car.
Leisure Family
10/10
Exceptional
29 Dec 2024
Joseph
Efficient
10/10
Exceptional
18 Feb 2024
Ryannjay
Awesome hotel.
8/10
Excellent
28 Sep 2023
Barrie

1 night in Tomakomai

Pleasant hotel with friendly staff
Self
10/10
Exceptional
16 Sep 2023
SHIHCHIN
Staff is not willing to help and inpatience with questions, even to their own Japanese folks. Coffee machine in lobby is restricted to \"one cup\" only. Everything will be charged extra fee. Don't lose your key, it will cost you 1000 yen for panelty. It is far from JR station, 20 minutes walk instead 10 as website said. Disappointed
Leisure Friends
10/10
Exceptional
15 Sep 2023
SHIHCHIN
A little bit walk from train station... 20 minutes instead 10...
Leisure Friends
10/10
Exceptional
18 Mar 2023
Frankie
Free hotel parking and complimentary daily buffet breakfast. The room is small but it is standard in Japan. The front desk staff are very friendly and help hotel guests at their best.
Leisure Family
10/10
Exceptional
13 Feb 2023
Ng Hoi
staffs are very helpful, although their English is not very good, they still try their best best to help, very professional. highly recommended.
Leisure Self
10/10
Exceptional
03 Feb 2020
Verified traveler
Staff was nice and friendly. The room was clean. Free parking was a plus.
Leisure Partner
10/10
Exceptional
11 Dec 2018
Horlis
Nice location and ample free parking available. Easy check-in and out without hassle. Helpful and pleasant staff. Will definately come back for future trips.
10/10
Exceptional
11 Aug 2015
spenz

Decent stay in this area

Close to airport. A clean room with convenient location. 7-11 just right across the street. Recommend this room for other guest.
8/10
Excellent
05 Oct 2014
Verified traveler
Good breakfast but room is very small. It is ok for one night stay.
10/10
Exceptional
02 Aug 2014
Qian

good staff

free parking, friendly staff who can speak english well.
Partner
8/10
Excellent
12 Feb 2014
Verified traveler

ok

Not bad
Family
8/10
Excellent
06 Oct 2013
Aaron O

Good hotel for overnight stay

Stayed here after visiting Lake Toya. Much cheaper option than the hotels in Lake Toya area and good option before pressing on to other destinations (e.g. Furano). Very nice complimentary breakfast and free parking!
10/10
Exceptional
17 Sep 2013
DaveM

DaveM in Tomakomai

Hotel service was excellent as well as their English. Great complimentary breakfast.
10/10
Exceptional
14 Sep 2013
Verified traveler

Tomakomai Comfort Inn was very comfortable

Very nice. Great service.
10/10
Exceptional
08 Sep 2013
WC

A very \"comfortable\" hotel w/ everything you need

A great hotel with very efficient service, and important amenities on the house (i.e. free) which make all the difference, for example, free wi-fi, a coin-op laundromat, free breakfast (a proper one!), free coffee and tea in the afternoon till midnight (a really nice touch when you're tired and hungry but when it's not meal time yet!). The staff were extremely helpful and friendly, and some could speak English too. The location is convenient if you rent a car, since it's only half an hour from Chitose Airport. There are also a few huge mega-supermarkets and different local restaurants around so you'll not go hungry! The rooms were clean and comfortable, with everything you need. All in all a great stay for a short stay enroute.
10/10
Exceptional
11 Feb 2010
Verified traveler

Comfort Hotel Tomakomai

My wife and I stayed at this hotel for 3 nights. The hotel is a 15 minute walk away from the Tomakomi Train Station in Tomakomai City. It is a clean and friendly hotel with just the right amount of amenities to make it a comfortable stay. We had Japan Rail passes so each morning we were able to take a train into Sapparo (for the February Snow Festival). The ride is about 1/2hour long in each direction. The hotel is frequented by mostly lone businessmen but it worked out for us. Clean, simple, tidy rooms with internet access, a fridge and a small HD television. Breakfast is included every morning in a ground floor, bistro style eating area. The staff were professional and were able to assist us with general inquiries. Out of all the Comfort Inn hotels we've checked on or stayed at in Japan this one was the cheapest. Its a little ways from Sapparo but it was worth the stay. There are a few shopping malls right beside the Tomakomai Train Station as well if want wants to buy food, clothing, etc. There is a Tourist Information office at the Tomakomai Station as well if one is looking for sites or things to do in Tomakomai City (shopping, fish market, sea port, etc).
10/10
Exceptional
11 Jul 2026
MISAKI
朝食が嬉しかったです。
枕の高さもちょうどよくてぐっすり眠れました。
コンビニ、飲食店も徒歩で行ける距離で便利でした。
Family
8/10
Excellent
30 Jun 2026
Emi
喫煙所が狭くて不便でした。
後は快適でした。
10/10
Exceptional
18 Apr 2026
takahiro
スタッフの対応も良く、室内も清潔で気持ちよく宿泊でできました。
また利用したいと思います。
6/10
Pleasant
28 Mar 2026
Nozomi
防音性が低い。
夜騒音のジャングルで眠れる方はオススメ。
駅からも遠い。
出張以外では絶対利用しないが、まあ値段的にも妥当なのだろう。
Self
8/10
Excellent
22 Mar 2026
yusuke
朝食のブュッフェが種類もあり美味しいです。
Self
8/10
Excellent
20 Mar 2026
Siu Sung
附近有一間7-11 , 距離車站有些距離,但都是直路 不難找
房間整潔 good
Friends_and_family Friends
6/10
Pleasant
26 Jan 2026
Yoshikazu
チェックインを自動化したい気持ちは分かるが、こちらは細かい入力をしたくないし、トラブルの際に書かされもして、疲れている身には辛かった
6/10
Pleasant
24 Jan 2026
Nozomi
隣の部屋の生活音(シャワーオン、ドアの音、声)がかなり聞こえることから、防音面はかなり薄いと思う。
出張や仕事で利用を考えている方は、睡眠に差し支えるため別のホテルをおススメします。
音以外は特に問題なかったです。
Business Self
8/10
Excellent
10 Nov 2025
Mieko
客室は清潔で、空調の音も静かでした。
チェックイン、チェックアウトはほぼセルフでしたが、フロントの方は笑顔で優しく対応してくれました。
無料の朝食も美味しかったです。
Leisure Family
10/10
Exceptional
23 Sep 2025
yuuuki
スタッフの方もとても丁寧な対応でした
Business_and_leisure Family
8/10
Excellent
31 Aug 2025
Hiroyuki
シンプルながら朝食付きは嬉しいですね。
Leisure Friends
8/10
Excellent
17 Aug 2025
DANIEL
.
10/10
Exceptional
07 Aug 2025
kiyoshi

快適な部屋と周辺

とても過ごしやすい部屋でした!近くに飲食店やコンビニもあって重宝しました
8/10
Excellent
31 Oct 2024
Shigeru
夜間早朝に近隣の騒音が聞こえる
Business Self
10/10
Exceptional
13 Sep 2024
???
快適です。ありがとうございました。
Business_and_leisure Family_with_children
10/10
Exceptional
21 Apr 2024
ying leung
Very good
Leisure Partner
8/10
Excellent
03 Apr 2024
Chieko
スタッフの対応が良かったです。
ツインの部屋を高学年の子供の添い寝と高校生の子供と計3人で泊まらせてもらったのですが、追加の枕や毛布など申し出ればすぐに用意していただけました。朝食も無料でついていて、育ち盛りの子供がいる我が家にはコスパの良い宿泊でした。
Leisure Family_with_children
10/10
Exceptional
18 Mar 2024
Kumiko
日曜日はお店の周りの飲食店がお休みのところが多くて残念ですが、ホテルのスタッフの方々にはいつも親切に対応して頂いてます。
Leisure Self
10/10
Exceptional
10 Mar 2024
pei
很不錯 入住語言不通也很順利 早餐簡單吃得飽
Leisure Partner
6/10
Pleasant
16 Feb 2024
hideaki
初苫小牧で二泊お世話になりました。コンパクトで居心地の良いホテル。ウェルカムドリンクの説明は無し。苫小牧の良さを何かでアピールすると良いかな?外食とか観光とか交通機関とか。朝食メニューは工夫の余地は有ると思います。費用対効果という観点では良いのでしょうが。友人にはお勧めします。ありがとう。
Leisure Self
10/10
Exceptional
15 Feb 2024
HsiaoYen

CP值高

自駕停車方便
Friends_and_family Family
10/10
Exceptional
05 Feb 2024
Myeongdo
침대가 매우 푹신하고 직원분들이 친절하십니다
공항가는 시내버스가 바로 앞에 있어서 가기 편해요
Leisure Family
8/10
Excellent
29 Dec 2023
HIROKI
朝ごはんがついてるのが好きです。
メニューがもう少し日替わりで変わってるれるとなお嬉しいです。
Business Self
10/10
Exceptional
28 Nov 2023
Naoaki
何よりスタッフの方々が優しく接していただける。朝食無料でしたがとても美味しかった。
食事やお酒を呑めるお店も近くに多い。
若干難があるとすれば、駐車場が狭いことくらいでしょうか。
Leisure
6/10
Pleasant
13 Nov 2023
Tamiaki
車がないと不便です。
10/10
Exceptional
30 Oct 2023
DENIS
Good service hotel. Thanks you 😊
Leisure Partner
10/10
Exceptional
08 Oct 2023
Satoshi
なし
Leisure Family
10/10
Exceptional
28 Sep 2023
CHIEKO
清潔感のあるホテルで、
ゆっくり過ごせました。
フロントの方の対応が親切で良かったです。
10/10
Exceptional
11 Sep 2023
kaoru
スタッフさんが親切で清潔感あるホテルでした。
また宿泊したいです。
Business Self
10/10
Exceptional
03 May 2023
takashi
スタッフの対応がとても良い
Leisure Self

Location & surroundings

Comfort Hotel Tomakomai
Asahi-Machi, Tomakomai, 3-7-18, Hokkaido, Japan

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Comfort Hotel Tomakomai

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