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Portom International Hokkaido

Hokkaido · Japan

New Chitose Airport Terminal Building 4FView location

9.8/10Excellent462 Reviews
Cleanliness10.0/1010.0
Service10.0/1010.0
Comfort9.8/109.8
Condition10.0/1010.0
Amenities9.8/109.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Portom International Hokkaido

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands and a reception hall.

Grab a bite to eat at フレンチレストラン TATERU YOSHINO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite. Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected.

Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Distances are displayed to the nearest 0. 1 mile and kilometer.

Read more about this hotelShow less

Located in Chitose, Portom International Hokkaido is connected to the airport, within a 15-minute drive of Aoba Park and Chitose Salmon Aquarium. This hotel is 7.4 mi (11.9 km) from Utonai-ko Sanctuary and 8.8 mi (14.2 km) from Meisui Fureai Park.

Make yourself at home in one of the 171 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 20

Hotel policies

No cribs (infant beds) available Parking height restrictions apply Unicode Support true Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    20
  • Optional fees
    • Fee for full breakfast: approximately JPY 4807 for adults and JPY 2530 for children
    • Nearby parking fee: JPY 3500 per day (492 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    Korean

    Japanese

    English

Nearby attractions

New Chitose Airport Onsen 0.6 km / 0.4 mi
Siam Lock Country Club 8.6 km / 5.3 mi
Aoba Park 9.6 km / 6 mi
Chitose Salmon Aquarium 10.1 km / 6.3 mi
Chitose Inter Golf Club 10.3 km / 6.4 mi
Utonai-ko Sanctuary 11.9 km / 7.4 mi
Katsura Golf Club 13.3 km / 8.3 mi
Meisui Fureai Park 14.2 km / 8.8 mi
Northern Horse Park 14.9 km / 9.3 mi
Tomakomai Golf Resort 72 16.5 km / 10.3 mi
Tomakomai City Science Museum 17.6 km / 11 mi
Tarumaezan Shrine 21.3 km / 13.2 mi
Sunflower Ferry 22.1 km / 13.7 mi
Kirakira Park 22.4 km / 13.9 mi
Sea Station Plat Seaport Market 23.9 km / 14.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 171
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
Show 23 more facilities & services
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Newspaper stand
  • Shop
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 20
  • Fitness
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Portom International Hokkaido

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Portom International Hokkaido

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Portom International Hokkaido

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 5 m²TWN.SU

    Photos are not available for this room type.

    Portom International Hokkaido

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Portom International Hokkaido

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Portom International Hokkaido

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    Portom International Hokkaido

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 5 m²SUI.2Q

    Photos are not available for this room type.

    Portom International Hokkaido

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Portom International Hokkaido

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR NON SMOKINGTWIN • SUPERIOR NON SMOKINGTWN.SU-NM

    Photos are not available for this room type.

    Portom International Hokkaido

    TWIN SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDSJUNIOR SUITE • TWO DOUBLE BEDSJSU.2D

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR NON SMOKINGQUADRUPLE • SUPERIOR NON SMOKINGQUA.SU-NM

    Photos are not available for this room type.

    Portom International Hokkaido

    QUADRUPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 5 m²JSU.KG

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Portom International Hokkaido

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIORTRIPLE • SUPERIORTPL.SU

    Photos are not available for this room type.

    Portom International Hokkaido

    TRIPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Portom International Hokkaido

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO DOUBLE BEDS NON SMOKINGJUNIOR SUITE • TWO DOUBLE BEDS NON SMOKINGJSU.2D-NM

    Photos are not available for this room type.

    Portom International Hokkaido

    JUNIOR SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR NON SMOKINGTRIPLE • SUPERIOR NON SMOKINGTPL.SU-NM

    Photos are not available for this room type.

    Portom International Hokkaido

    TRIPLE SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Portom International Hokkaido

9.8
Excellent
462 Reviews
Cleanliness
10.0 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
10.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
14 Jul 2026
Ron Gershon
All Excellent !

It’s a spectacular hotel
Friends_and_family Family
8/10
Excellent
13 Jul 2026
Lina
The hotel was amazing, clean & very comfortable. Due to late flight, the staff was kind & committed to extend the checkout by 1 hour. However, when I confirmed the next day, this arrangement was not done. Overall the stay was good
Friends_and_family Friends
10/10
Exceptional
26 Jun 2026
Michael
This was the best hotel I’ve ever stayed in. It was out of my normal price range, but I didn’t regret staying there one bit.
Self
10/10
Exceptional
25 Jun 2026
Kevin
Very nice experience, very nice hotel, excellent location if you need to catch early flight
Friends_and_family Family
10/10
Exceptional
23 Jun 2026
peishn
Incredible stay! Our room was beautiful! Big and thoughtfully designed. We had such a pleasant stay!
Family_with_children
10/10
Exceptional
23 Jun 2026
Damian
Stunning hotel in a very convenient location for flying out of CTS. I regret only having had to stay there one night. The staff were incredibly professional and attentive. The room was spacious and thoughtful.
Partner
10/10
Exceptional
22 Jun 2026
Chee Kiong
The room is big and clean, their service really good. Breakfast can be better. View was good too! They will prepare kids pj too! Thumb up! Is in airport, lvl 2 has Lawson.
Friends_and_family Family
10/10
Exceptional
17 Jun 2026
Wei Huei
Hotel was spotless. The onsen is also one of the cleanest and emptiest ( in a good sense) a have ever been. Recommended for an overnight stay.
Family_with_children
10/10
Exceptional
14 Jun 2026
Tan Chen Yang
Comfortable and spacious room. Warm service from staff.
Family_with_children
10/10
Exceptional
24 May 2026
Edward
Room was very spacious and clean, staff was very friendly and helpful. Onsen was very clean and relaxing.

Would recommend staying here.
Partner
10/10
Exceptional
26 Apr 2026
Warren
Perfect
Friends_and_family Family
10/10
Exceptional
12 Mar 2026
Vanese
The hotel's service and condition was excellent. Staffs were very attentive and friendly. We stayed a night here as we had an early flight to catch. The kaiseki restaurant was good, a must try. I highly recommend staying here. Beds are comfy and the room was very spacious.
Family_with_children
10/10
Exceptional
10 Mar 2026
Kasi
Nice place
10/10
Exceptional
06 Mar 2026
Sonia
We weren't aware of the airport shuttle - thats probably on us. We walked - and even in the winter - it was only about 20 minutes and nice to stretch oir legs after a flight.
10/10
Exceptional
01 Mar 2026
Anthony
Room, facilities, service were excellent.
10/10
Exceptional
26 Feb 2026
Fiona
Stunning hotel, lovely staff. The onsen was amazing, and just what I needed the morning after a very long flight.
Partner
10/10
Exceptional
15 Feb 2026
Alan
This hotel is was amazing, just walking into the lobby was an awe inspiring moment for an airport hotel. Rooms were impeccable and onsen was amazing to relax
Leisure Partner
10/10
Exceptional
15 Feb 2026
Natalie
One of the nicest hotels I’ve ever stayed in.
Friends_and_family Friends
10/10
Exceptional
14 Feb 2026
Darrel
Spacious room and very comfortable bed. The onsite public bath was very nice and the hotel supplied comfortable pyjamas. The in room assortment of drinks was excellent.
10/10
Exceptional
10 Feb 2026
Hailey
Everything was amazing! The staff was extremely helpful and friendly. The room was spotless and so comfy all around with everything stocked you could possibly need. Beautiful onsen and locker rooms with locking cabinets. Even the food and dessert was incredible!
10/10
Exceptional
10 Feb 2026
Kirk
Five star through and through
10/10
Exceptional
09 Feb 2026
Jady
Friend and attentive staff, quiet and open space. Very comfortable.
Leisure Family_with_children
10/10
Exceptional
08 Feb 2026
Dara
Had a great stay at Portom International Hokkaido. The staff were very friendly, the room was spacious and spotlessly clean, and the amenities were excellent. The onsen was especially nice and very relaxing. Would definitely stay here again.
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
Andrew
Excellent
10/10
Exceptional
05 Feb 2026
binyam
Great hotel. It’s a little expensive other than that no issues loved it
10/10
Exceptional
01 Feb 2026
Wylie
The room was wonderful and clean. The staff are very friendly and extremely helpful. Wonderful experience!
Self
10/10
Exceptional
27 Jan 2026
Debby
Lovely airport hotel - great onsen, spacious room, spotless, great amenities.
Leisure Self
10/10
Exceptional
26 Jan 2026
Leslie
Beautiful room and hotel
Friends_and_family Friends
10/10
Exceptional
26 Jan 2026
Christina
Beautiful hotel and super convenient for airport travel. The hotel, bed and amenities are so nice I wish we were staying longer! Highly recommended.
10/10
Exceptional
26 Jan 2026
Marina
Beautiful hotel. Spotless. And the breakfast was outstanding!
Partner
10/10
Exceptional
25 Jan 2026
Beth
This is an amazing hotel. The amenities and service are fantastic
Leisure
10/10
Exceptional
24 Jan 2026
Richard
Great hotel. Within a few minutes walking from arrival hall. Quiet and large rooms. Good onsen. Enjoyed the buffet breakfast.
Leisure
10/10
Exceptional
23 Jan 2026
Brian
Friendly staff an amazing breakfast buffet, the onsen was perfect after a long travel day
And a great location just off the international terminal
8/10
Excellent
19 Jan 2026
JOHN
Breakfast overpriced & poorly organized, understaffed.
8/10
Excellent
18 Jan 2026
Daniel
Nice, roomy hotel room by Japan standards. Not overly expensive for a hotel in an international airport concourse.
Friends_and_family Friends
10/10
Exceptional
12 Jan 2026
Annie
Amazing hotel
Leisure Family
10/10
Exceptional
04 Jan 2026
Serene
I booked a room without breakfast so I cannot comment on the breakfast. It is my second stay here and I would happily return
10/10
Exceptional
04 Jan 2026
Richard
Clean room. Great staff.
Leisure Family
10/10
Exceptional
01 Jan 2026
Douglas
Staff were knowledgeable and helpful. Room was extremely clean and a great size.

We
10/10
Exceptional
01 Jan 2026
Yuet Teng
Excellent service.
Clean room.
Leisure Family_with_children
10/10
Exceptional
30 Dec 2025
Bob
Everything was very well done
Leisure Partner
10/10
Exceptional
29 Dec 2025
Paul
Room was spacious and clean.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Ryan
This is one of the best hotels I stayed in Hokkaido especially for morning flights out of chitose. Rooms were spacious, clean and they provide good quality amenities. Staff are attentive as well.
Family_with_children
10/10
Exceptional
17 Dec 2025
Lawrence
Amazing Hotel. This is the second time I have stayed here. A strong reason to return to Hokkaido was just to stay here.

Restaurant and service are unsurpassed.
10/10
Exceptional
11 Dec 2025
Leong Yap
Great service, friendly and helpful staff.
Leisure Family
10/10
Exceptional
18 Oct 2025
Matthew
A truly incredible stay, the staff were extremely helpful and very informative about the wonderful facilities and accomodations. The room was super comfortable, extremely beautiful and very clean. The room has an amazing bathroom, pajamas, services like in room massages, dry cleaning, a BEAUTIFUL private onsen, its own massage parlor as well as an amazing breakfast buffet, lounge - gym… the list truly goes on! Everything was very professionally handled and taken care of with such kindness,
10/10
Exceptional
28 Sep 2025
Richard
All good
Leisure Partner
10/10
Exceptional
23 Sep 2025
Karine
A fancy hotel at the airport? Yes, please! We stayed there overnight, because our flight arrived late evening. It was a good walk to get there though. The room was absolutely amazing! Hallways unbelievable! Check in experience-great!
Onsen was ok. And restaurant was the food at the restaurant was not impassive.
Breakfast buffet was amazing as well!!!
Selection was not that big, but everything was a very high quality and delicious! My husband didn’t want to leave.
Business_and_leisure Family
10/10
Exceptional
13 Sep 2025
Anna
Excellent hotel! The location, the amenities, the bedding, the room and the staff are great. It’s modern and comfortable hotel.
Leisure Family
10/10
Exceptional
31 Aug 2025
Michael
RIght next to airport yet is completely silent. This is an excellent hotel, service was fantastic, room was large, service was amazing (really amazing help at and after checkin). The place was immaculately clean.
Loved our brief stay.
Leisure Family
10/10
Exceptional
11 Jul 2025
Annette
I loved this property! It was absolutely comfortable, spacious and quiet. Loved the view of the airport planes and distant mountains. It also has an Olsen to relax and just enjoy quietness. Staff was so friendly and helpful. Usually the last day visits to Japan, I try to stay closer to the airport, and I will absolutely come back to this place! I wish I could have stayed longer. Thanks so much!
Leisure Family
10/10
Exceptional
06 Jul 2025
paniti
Absolutely the nicest airport hotel ever. Not sure why google has it as a 4 star hotel, it feels absolutely like 5 star hotel! Super easy to use for international departures!
10/10
Exceptional
27 Jun 2025
Qun
Right inside airport, little bit expensive but fair as a 5 star hotel.
Leisure Family
10/10
Exceptional
22 Jun 2025
Qun
Nice hotel!
Leisure Family
10/10
Exceptional
28 Apr 2025
Archie

Perfect really does exist

This is the most comfortable hotel on earth. Everything actually is perfect. A traveler who comes to Hokkaido probably spends over 24 hours in airports or airplanes and thus is worn out. The Portom erases that discomfort so the travelers can be ready to enjoy this beautiful island. It is the best.
Partner
10/10
Exceptional
21 Apr 2025
Frank
Very convenient location in the International terminal. Onsen is nice to relax in with family. Quiet and isolated.
Highly recommended.
Leisure Family
10/10
Exceptional
13 Apr 2025
Desmond

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Paul

Best Airport hotel in the world

Booked this hotel due to the stellar reviews, and I must say that I completely agree with the well-deserved ratings. Super top-notch in every aspect. Incredible architecture. Bonus was the serene onsen and the fabulous breakfast buffet, both of which we had to ourselves at the time of our stay. Worth every penny.
Partner
10/10
Exceptional
22 Mar 2025
C

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
Friends_and_family Family
10/10
Exceptional
04 Mar 2025
Howard
Just amazing.
Leisure Family
10/10
Exceptional
03 Mar 2025
Bernard
The best customer service!
Location is amazing and convenient!
Amazingly beautiful property for an airport Hotel!
10/10
Exceptional
02 Mar 2025
WeiCheng
great service!
10/10
Exceptional
28 Feb 2025
Peter
I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Leisure Family
10/10
Exceptional
21 Feb 2025
Verified traveler

とても綺麗です。

とても綺麗でよかったです。
Friends_and_family Family
10/10
Exceptional
18 Feb 2025
Chun
excellent
10/10
Exceptional
17 Feb 2025
Richard
Inside airport. Great staff. Nice onsen
10/10
Exceptional
16 Feb 2025
Denise
This hotel is like a first class ticket. You don’t want to leave it. Unbelievably clean, large comfortable rooms (even by American standards), incredible amenities, beautiful Onsen. They thought of everything. Take a night to wind down or sleep in before your travels. It’s well worth it and not crazy $.
Leisure Partner
10/10
Exceptional
14 Feb 2025
Graham
It’s great
10/10
Exceptional
14 Feb 2025
Meghan

Top-Tier hotel, will stay here again!

Absolutely amaing experience from start to finish. Such an amazing airport hotel after a long travel bout. The onsen was beautiful and breakfast was one of the best breakfast I have ever had in my life. Very accommodating in every way possible, attentive staff and spotless facility.
Partner
10/10
Exceptional
13 Feb 2025
Jarintip
Really clean and comfort. Everything is always good here.
Leisure Family
10/10
Exceptional
13 Feb 2025
Jill
Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Leisure Self
10/10
Exceptional
10 Feb 2025
Christine
hotel very clean and service very good location very convience to air port
Leisure Family
10/10
Exceptional
05 Feb 2025
Dean
Great location, beautiful hotel, great staff
Leisure Partner
10/10
Exceptional
04 Feb 2025
Connor
Amazing property right in the airport! Would definitely stay again
Leisure Partner
10/10
Exceptional
03 Feb 2025
Jackson
The property was clean and staff was friendly.
10/10
Exceptional
03 Feb 2025
Kaitlyn
Excellent
10/10
Exceptional
03 Feb 2025
Tiffany
After a late arrival to CTS it was great to stop here for rest before continuing the journey. Facility is very calming, zen-like. Staff is pleasant, welcoming and efficient. Rooms are large (American style) and the art in the hotel is beautiful. A bit expensive, but for not having to travel another hour to reach Sapporo it was worth it. We did not pay for breakfast, but there was plenty of options in the airport for food if you decline it too.
Leisure Partner
10/10
Exceptional
01 Feb 2025
Carl

Great stay.

Wonderful, new modern hotel, walking distance and connected to the Chitose airport.
Friends_and_family Friends
10/10
Exceptional
31 Jan 2025
Craig
Connected to terminal at Chitose Airport so very convenient
10/10
Exceptional
28 Jan 2025
John
Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
Leisure Self
10/10
Exceptional
26 Jan 2025
Deborah
I had an awesome room at the Portom on the 8th floor. Everything was excellent. Super convenient for a flight out of New Chitose the following day. Nice gym. Food at the hotel is expensive, but there are so many options in the airport if it's not included with your room....
Leisure Friends
10/10
Exceptional
26 Jan 2025
Gary
Best airport hotel I’ve ever been in. I’ve been in allot of them.
10/10
Exceptional
25 Jan 2025
tao

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
Friends_and_family Family
10/10
Exceptional
23 Jan 2025
Dean
It is a beautifully appointed hotel. Easy check-in the attention to you, makes you feel appreciated and they take great care of you. The bellman pays excellent attention to detail and gives you a tour of the room to point out the unique features.
Leisure Family
10/10
Exceptional
22 Jan 2025
Laura

Wonderful architecture

We stayed here overnight after a late flight and it was a great way to start our vacation.
Partner
10/10
Exceptional
20 Jan 2025
Ann
Very convenient.
Leisure Self
10/10
Exceptional
17 Jan 2025
Stephen
From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Leisure Partner
10/10
Exceptional
14 Jan 2025
wei
everything is perfect, very quiet at night, no airplane take off noise.
Leisure Family_with_children
10/10
Exceptional
09 Jan 2025
Steven
Best ever hotel airport I have stayed in many countries that I had travelled to!
Leisure Family
10/10
Exceptional
31 Dec 2024
Ng
Super luxurious and awesome staff there
Leisure Partner
10/10
Exceptional
29 Dec 2024
Alberto
Everything was perfect . They provide you everything you would need and every single items and all area was perfectly clean .
Leisure Family
10/10
Exceptional
26 Dec 2024
Hisyam
The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Leisure Family_with_children
10/10
Exceptional
26 Dec 2024
Serene
Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Leisure Family
10/10
Exceptional
22 Dec 2024
Verified traveler

A fantastic stay at Portom International Hokkaido!

I recently stayed at Portom International Hokkaido and had an amazing experience! The hotel is conveniently located just a short walk from New Chitose Airport, making it perfect for me who had to catch an early flight. The room were clean, comfortable, and well-maintained.

The staff was incredibly friendly and helpful, assisted me with my luggages to the room. Overall, Portom I would highly recommend it to anyone visiting the area.
Friends_and_family Family
10/10
Exceptional
17 Dec 2024
Joshua
I really mean it when I say this is the best hotel in the world and all who comes to Hokkaido must stay here for at least a night. The concierge were super helpful in bringing my 10 luggages up to the room. From the hotel facade to the rooms, they are luxurious and high class. Rooms are biggest I have stayed in Japan and everything is just spick speck clean. This hotel should be given a 6 stars. Accessible to shopping at the airport, comes with a superb onsen and dining options.
Business_and_leisure Family_with_children
10/10
Exceptional
12 Dec 2024
Philip
Excellent for an overnight stay before flighting out of hakkaido
Leisure Partner
10/10
Exceptional
09 Dec 2024
HuiWen
Very friendly and helpful staff. Excellent service. Clean and spacious hotel with a Lawson just downstairs and a mall minutes away. Right next to the airport with direct indoor link.
Leisure Family_with_children
10/10
Exceptional
02 Nov 2024
Jonathan
Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
10/10
Exceptional
17 Oct 2024
Verified traveler
Staffs are so nice. Room is comfy and clean
Friends_and_family Friends
10/10
Exceptional
25 Aug 2024
eddie

way beyond my expectation

way beyond my expectation of an airport hotel. The decoration is modern, tastefully done. Room is spacy, comfortable, with a stunning view. Smart control of every room equiptment. We also used the gym and Onsen the hotel offers, which are also clean and pleasent. We only stayed for one night before heading back to US in the next morning. This hotel made me regret staying at Air BnBs for the other nights of our trip.
Friends_and_family Family

Location & surroundings

Portom International Hokkaido
New Chitose Airport Terminal Building 4F, Chitose, Japan

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Portom International Hokkaido

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