Route-Inn Chitose Ekimae

8/10

Excellent

05 Mar 2026

Michael

All good.Very convenient

10/10

Exceptional

15 Feb 2026

Jinkyoung

Room is a bit dated but everything seems to work. Easy access to the airport with free shuttle in the morning. A convenient store close by. Breakfast was awesome. A bonus public hotbath is included. Overall an excellent stay.

Friends_and_family Family

6/10

Pleasant

13 Feb 2026

minako

Just ok

8/10

Excellent

12 Sep 2025

Otieno

Transit hotel

Leisure Self

10/10

Exceptional

01 Sep 2025

WARUNYU

Good Location from Airport, and convenience.
Breakfast has many varieties.
There is FREE bus to Airport

Business Self

8/10

Excellent

18 Jul 2025

Yuya

駅から近く、大浴場もあり清潔で朝食も無料となっている。値段も手ごろで、快適に過ごせる。コンビニも近く、居酒屋、寿司屋も徒歩圏内にあり外食にも困らない。
クオリティの高いホテルではないかもしれないが、十分なホテル

Business Self

2/10

Poor

28 Jun 2025

Carlie

Our flight in Seattle was delayed so we missed our connection to Chitose. We contacted the hotel as soon as possible but they weren't willing to issue a refund.

Leisure Partner

8/10

Excellent

19 May 2025

Marta

Walk to station. There was a Japanese/Western breakfast buffet to start your day. Staff was great.

Leisure Family

6/10

Pleasant

15 Feb 2025

liz

Great value for the price. Close to the train station and all your can eat breakfast. It's very basic for accommodation with a plastic sleep for a bathroom.

Leisure Self

10/10

Exceptional

04 Dec 2024

David

Very convenient to the JR station, but took their free door to Airport shuttle bus which was so nice on our departure morning since it had snowed overnight! Didn’t have to lug our bags on the snowy sidewalk!

Leisure Family

10/10

Exceptional

17 Nov 2024

NAOMU

Free transfer Chitose airport by bus

Business Self

10/10

Exceptional

21 Oct 2024

Kirby

Great

Leisure Partner

10/10

Exceptional

07 Feb 2024

Renzo Emilio

Really loved our stay here. The staffs were absolutely friendly and helpful. The rooms were also very clean. Would love to stay here again.

Leisure Partner

10/10

Exceptional

01 Apr 2023

David

Friendly staff. Good breakfast. Conivinent location.

Partner

10/10

Exceptional

13 Feb 2023

Angela

Great breakfast

Nice place to stay, small room but I think that’s pretty standard in Japan. Breakfast buffet is amazing, this was included in the room price. Good mix of Japanese and western options. Staff spoke some English and very helpful.

Partner

10/10

Exceptional

22 Feb 2020

Verified traveler

Everything was great. Awesome breakfast. Would definitely come back.

Leisure Partner

10/10

Exceptional

19 Feb 2020

Gary

Plenty of space to park your car. But the onsen is too small!

Leisure Partner

8/10

Excellent

05 Feb 2020

Randall

No shuttle available from the airport CTS to hotel

No shuttle service from CTS New Chitose airport. Had to take a taxi 1860 yen. Must book shuttle service hotel back to airport only limited number of seats and times. Ended up taxi back to airport from hotel 1920 yen. Breakfast was good checkout was 10 AM cost extra per hour to stay was quoted 2600 yen for 2 hours if checked out at 12 noon. So did not want to pay that. Just stored luggage at the hotel and went to the Aeon shopping plaza a few blocks away. No dinner available at the hotel. Breakfast only.

Friends_and_family Family

10/10

Exceptional

21 Jan 2020

Parinya

surprisingly good

good service and cleanliness
their breakfast was okay but it’s what I expected anyway

Friends_and_family Family

10/10

Exceptional

04 Jan 2020

Chew

Short walk from station and aeon mall is nearby. Breakfast is nice with both Japanese and western choices. The public bath is great after a long day out in freezing cold weather. The free shuttle to airport is key reason we booked this hotel. Overall, value for money and will stay here again.

Leisure Family

8/10

Excellent

30 Dec 2019

Li

An enjoyable stay

Very convenient as near to Chitose station and also aeon shopping mall is just a walking distance away. Near to airport and also one station to Rera outlet. Shuttle bus to airport that is the most 👍

Friends_and_family Family

10/10

Exceptional

15 Dec 2019

Verified traveler

Near chitose station only 5-7 min walk and also near Aeon within 5 min walk. Hotel also has free shuttle bus to Airport but need to reserve at least 1 day in advance.

Leisure Partner

10/10

Exceptional

02 Dec 2019

ElliA

Everybody was polite, hotel is very clean, location is good. Thank u japan! We really enjoyed our stay!

Leisure Family

10/10

Exceptional

13 Oct 2019

Verified traveler

Stayed here 3 nights. Many dining options available. Great yakitori stall opposite the hotel and a sashimi/sushi chain next to Chitose station. Free coffee at lobby. Aeon Mall is 10mins walk away.

Leisure Family

8/10

Excellent

13 Oct 2019

Verified traveler

Service is great! Though some hiccups with the reservation but their service is tip top. Free airport transfer which u need to make a reservation in advance. When we were at the airport, found that a phone was left in the hotel room.. the staff was so accommodating to bring the phone back to the airport for us. Thank you very much to the hotel staff for this!

Leisure Family

10/10

Exceptional

26 Jul 2019

Verified traveler

Clean and comfort

Business Self

10/10

Exceptional

13 Mar 2019

Verified traveler

IT is close to the airport， we had free drop off
I like here also because we got large bath and a big breakfast.

Friends_and_family Family

8/10

Excellent

05 Mar 2019

Desiree

Good: Good Location, Friendly Staff, Good Breakfast.

Leisure Family

10/10

Exceptional

02 Mar 2019

Frances

Location is prime, nearby airport. They have free shuttle going to the airport. Stayed one night and the room maybe a lil tight if you have large suitcases but it was adequate for me. They have indoor onsen which is nice. They also offer free breakfast. Would stay here again.

Leisure Self

10/10

Exceptional

19 Feb 2019

Verified traveler

I like the shuttle service and the driver was nice and helpful. He was helping out the lagguages one by one with respectful manner. I also like the breakfast buffet, yummy!

What I don’t like was, My family need to take 60 min JR train to Sapporo everyday. If we could catching the express, it would save 30 min, but you have to standing up

Leisure Family

10/10

Exceptional

13 Feb 2019

Emily

Good location, 5min walk from the Chitose JR station, hotel can be easily located. Hotel room is small and old. Hotel front desk staffs are friendly, helped to book a taxi to the airport. 10min drive to the airport, the fare is about jpy2000. There is free airport shuttle from hotel however only in the morning, convenient if you are catching a morning flight. The hotel stay came with free breakfast, the breakfast spread is good. There is hot bath provided in the hotel. Nice hot dip after a cold day out. Overall experience is good.

Partner

2/10

Poor

12 Feb 2019

Verified traveler

Staffs need a lot of English training.
They can t find my booking for 1 hour
Very very inconvenient when you check in late and so sleepy but they can’t communicate with you and can’t find your room . I hate this place .

Business Self

8/10

Excellent

06 Feb 2019

Kirk

Part of the Route Inn hotel chain. A good alternative to staying in Sapporo which is 30 min by train. Can be used for an airport layover hotel too as it is one stop on the airport train. Hotel is walkable from the train station (300m or 900 ft). Large AEON supermarket nearby. Microwave and sauna available for guests. Beds are very hard. Breakfast was good with lots of choices for western/Japanese. Staff is very attentive to keep everything well stocked.

10/10

Exceptional

05 Feb 2019

Rina

Location: 5-10 mins walk from the train station 15 mins walk from AEON where theres lots of food.
Room - Room was rather big and spacious compared to the other hotels ive stayed in Japan. breakfast was good.

10/10

Exceptional

15 Jan 2019

Verified traveler

They have an excellent customer service, cleanness, and very nice public bath.

Friends_and_family Family

10/10

Exceptional

08 Jan 2019

Verified traveler

Perfect location for late night arrival. Very easy to locate. Even came with an Onsen!

8/10

Excellent

17 Nov 2018

Howard

Exorbitant Extra Cost for \"Late Check-out\"

The quality and service provided by the hotel was very good; its location near the train station and range of retail services close-by was very convenient. The only issue was the fact that the \"late check-out\" (5PM instead of 10AM) I had requested in advance, cost considerably more than the rate for a full day rate I paid thru Hotels.com.

10/10

Exceptional

09 Nov 2018

MontSwede

Very nice hotel that I stay at each time coming through Chitose. Like the onsen and breakfast too.

10/10

Exceptional

22 Oct 2018

Kristie

nice hotel option for shin chitose airport

a very convenient and cozy airport hotel option!

6/10

Pleasant

29 Sep 2018

Verified traveler

Better for whom travel to the airport next day.

Room is too small and old. Everything is old include bus to Airport. Hotel staff ‘s service is good.

8/10

Excellent

03 Jul 2018

Verified traveler

Free shuttle service provided to airport but room a bit small.

Partner

10/10

Exceptional

02 Jul 2018

Verified traveler

Good facility

Hotel provides good facility and service. The public bath is good. Good breakfast. However, the room size is quite small.

8/10

Excellent

29 Apr 2018

Wendy

Near airport & ok driving to Shikotsu and Usuzan

Our flight landed in the evening and we were so glad to stay here as it would have been too tiring to drive elsewhere. Hotel has sufficient free parking if you reach before 8pm. If you get there very late, you can eat at nearby diner Victoria (closes at 2am) or convenience store. Hotel staff are really polite and helpful and even helped me make bookings for sightseeing and daytrip onsen visits in the mountains. As for the room, its the usual small Japanese hotel rooms but the space was just enough for the 2 of us and to unpack 1 huge suitcase. Breakfast was delicious. Overall I’d stay here again

6/10

Pleasant

16 Apr 2018

viroj

Good location

from JR chitose station. cross the road at the junction and a little bit walk through alley you will see the hotel on the left. Friendly staff and helpfull. Shuttle service to airport in the morning. Free coffee at the lobby.

10/10

Exceptional

13 Feb 2018

Joel

Last night in Japan

Hotel was only a 3 minute walk from the train station. An American restaurant Big Boy was near the hotel. We had twin beds in the room compared to a double bed. Free shuttle to the airport.

8/10

Excellent

13 Feb 2018

LEE

Overall Good and near to JR station~!

Partner

10/10

Exceptional

11 Feb 2018

TM

Great

Our double room was spacious, in fact the most spacious among the four hotels during our 1 week's stay in and around the Sapporo area. The room had good lighting and large window. There was free breakfast but we didn't get to take as we had to leave on the 6.20 am free shuttle to the airport on a snowy morning. Breakfast would start only at 6.30 am. There was a coffee machine in the reception area.

10/10

Exceptional

14 Jan 2018

Pok Man Bowen

Comfortable and convenient.

The check-in was smooth indeed. I have stayed there for five nights.
The hotel has two wings. The old one is a bit out-dated. There are two public baths in the building. Parking was easy and plenty of space around the hotel area.

Family

10/10

Exceptional

22 Nov 2017

P

Nice hotel near Chitose station

I have stayed here three times on business trips in different seasons and love the access. It is a four minute walk from the station to get to Sapporo, three minute walk to an Aeon shopping mall, and many restaurants in walking distance. The hotel staff is great, a wonderful breakfast, and onsen to end/begin the days.... Would stay there again!!!

10/10

Exceptional

19 Nov 2017

Harold

Clean and Comfortable

Route-Inn Chitose Ekimae is a clean and comfortable hotel close to the train station in Chitose, two stops from the New Chitose Airport and short ride to central Sapporo. The rooms are basic, but comfortable. Loved the high pressure shower and Shiseido body wash and shampoos. Breakfast is the only meal served in the hotel. It was buffet style. Mainly Japanese style breakfast - plentiful and very tasty. Many restaurants within a couple blocks. Aeon Mall is also close. Added bonus - hotel has on-site onsen! Highly recommend as a viable alternative to higher priced hotels in Sapporo.

10/10

Exceptional

08 Oct 2017

Alan

Convenient location for a short stay.

The hotel is in close proximity to the train station and easy to locate. Meals are easily available at a mall nearby. Hotel facility is clean with all expected amenities. Room is of reasonable size and the public onsen within the hotel is a plus, especially given the cold weather.

Partner

6/10

Pleasant

23 Aug 2017

J

Fair Hotel

Blanket has stained on top although it looks like it is being washed. We stayed there 2 nights and we have either smoking and non-smoking rooms but both have strong smoking smell. Morning has shuttle service to airport and this is great. It is about 5 mins walk from Chitose station. Staff service is great. Breakfast is pretty good. Overall I would say is a fair hotel.

6/10

Pleasant

03 Aug 2017

Verified traveler

Close to Airport

Very friendly & accommodating staff. Room size is typical of a Japanese business style hotel. It is probably better suited for travelers or couples with little or no luggage. Nice breakfast buffet with both Japanese & Western cuisine. Lots of parking on site. Quick drive to the airport (New Chitose). Would give hotel a higher overall score if rooms were updated - decor is older and should be refurbished.

Family

6/10

Pleasant

14 May 2017

Christie

business hotel near the JR station

Normal hotel but quite expensive. The location near the station didn't to our advantage because we were driving. There was one mall nearby.

Partner

8/10

Excellent

30 Apr 2017

Verified traveler

Decent hotel

About 10 minutes drive from the airport, this is a good stop after or before a flight.
Room was basic with a mattress too hard, but staff was kind.

8/10

Excellent

12 Feb 2017

Cyndi

Very convenient to Airport

A nice business hotel very close to station and close to airport, with an airport shuttle. Twin room was a bit larger than standard Japanese, and had beds, not tatami futons on the floor. The beds were very, very hard, as are most Japanese \"beds\". More like futons up on a box spring.
Checkin & checkout were efficient. Overall, a pleasant stay.

6/10

Pleasant

26 Dec 2016

Verified traveler

Space

Room is small. Hardly any space to walk.

Family

10/10

Exceptional

20 Dec 2016

Mohd Nizam

Convenient and clean hotel

We stay for 4 nights just to feel and play with snow. My first time ever to touch by myself the snow. Very clean, good service given by the staff although sometime we need to communicate using Google Translate with the staff.

Family

10/10

Exceptional

18 Oct 2016

Kazue

Convenient and clean hotel

Hotel staff are very nice. Even tha cleaners are very kind too. Good location for shopping and restaurants.

Family

10/10

Exceptional

13 Feb 2016

Verified traveler

Nice hotel close to JR station and airport

Good free breakfast. Friendly staff. Only 7 minute JR train ride (+2 minute walk to JR station but could be a problem in snow) to airport. Free shuttle dropping off to airport (takes 15 minutes). Quite a few restaurants nearby. The grill restaurant opens until 00:30 which is helpful for late arrivers.

10/10

Exceptional

06 Feb 2016

Kenneth

Good train access.

This was an unexpected overnight stay due to long flight delay. The hotel was very good all round with a very accessible train access location.

6/10

Pleasant

03 Jan 2016

Gary

comfortable

Family

4/10

Poor

01 Sep 2015

Koravee

Great pit stop for morning flyer.

The hotel is very convenient for people who will take morning flight out of New Chitose airport as it was just within 10 minutes away. There's a dedicated automated parking building so you can be assure that your suitcase will be safe and sound in the car while packing necessities for quick check out in the morning.
The hotel is just two blocks away from Justco Aeon, the biggest supermarket in the area.
Room and breakfast are route-inn standard. Bigger room than many hotel in the same price range.
Public bath is small but has a nice view as it sits on the top floor (many hotel in this price range don't have public bath)
All and all, much better than many hotel in Chitose area for the same price range.

Partner

10/10

Exceptional

10 Jun 2015

Verified traveler

Great location and free breakfast included.

Great location from the train station. Easy walking distance. It has free shuttle to the airport and free breakfast in the morning. Price can be better but overall I have no complain and would stay here again. It includes sauna in the hotel too

Family

8/10

Excellent

18 Feb 2015

Verified traveler

This hotel was clean and friendly. No complaints as i was very happy for a bed.

8/10

Excellent

10 Feb 2015

Jenny

Good little hotel

As mentioned by others, mattress was super firm, bathroom is tiny, but all other aspects are great. Amenities are all provided, bathhouse was great, free included brekkie was more than just continental. Location was brilliant!

Family

6/10

Pleasant

10 Oct 2014

Jeffrey

Meh ... not great

Definitely not the nicest of places... The staff is great, and helpful, but it's just not that great of a place.

8/10

Excellent

08 Aug 2013

Verified traveler

Nice hotel

The JR station, noodle shops and convenience store are all in walking distance.
It was comfortable to stay in this hotel.

8/10

Excellent

08 May 2026

Miyuki

食事は美味しかったし、シャトルバスも快適でした。スタッフのみなさんもとても親切でした!

Self

10/10

Exceptional

29 Apr 2026

TOMOYO

レンタカーを借りた場所から近くでよかった。

Self

10/10

Exceptional

13 Apr 2026

ABE

朝食は種類も豊富で大変満足しました。また、空港までシャトルバスが朝の時間にあるのがありがたいですね

Self

6/10

Pleasant

29 Mar 2026

ケンジ

什器の傷みがきになりました。
空港までの送りのバスは有難い。

Self

10/10

Exceptional

27 Mar 2026

Hiroshi

大浴場の開放時間も長く、リラックスできてよかった！朝食も充実していました。

Business

10/10

Exceptional

23 Mar 2026

JUN

駅近、空港までのバスあり

Self

4/10

Poor

21 Mar 2026

toyomi

空港に近く便利。スタッフさん達は丁寧に対応して下さいました。コンサートが有ったので喫煙ルームしか空いて無くて、息苦しかった。古い空気清浄機はうるさくて寝られないくらいの騒音で残念でした。エレベーターも喫煙感が有りました。近くにあるラーメン屋さんは美味しい!

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

YOUNGJAE

お風呂も良かったです

4/10

Poor

22 Feb 2026

マサヒロ

前に来た時は、14階が展望風呂だったから、また楽しみに来たのに、女性専用になっていて、期待外れであった。

Self

8/10

Excellent

12 Feb 2026

VISANU

Good

Self

8/10

Excellent

01 Feb 2026

Yasuyuki

清潔な客室。大浴場、朝食もリーズナブル

Friends_and_family Friends

10/10

Exceptional

27 Jan 2026

Soma

空港が混乱している時に清潔でゆっくりできる客室をいただきほっとしました。

Business Self

6/10

Pleasant

04 Jan 2026

博哉

客室、サービス良好

10/10

Exceptional

03 Jan 2026

Atsushi

大浴場も朝食会場も広い！
JR千歳駅から徒歩数分なので、千歳空港までわずか２駅ですが、朝、ホテルから空港までのバス（無料）が出ています。

Business

10/10

Exceptional

31 Dec 2025

OSAMU

スタッフの対応が丁寧だった。チェックインもスムーズだった。

Friends_and_family Friends

10/10

Exceptional

31 Dec 2025

Manami

フロントの方がとても親切でした

8/10

Excellent

30 Dec 2025

KAZUYA

喫煙室希望だったので7Fの喫煙フロアのダブルの部屋に入れてもらいました。ラッキー？

Leisure Self

8/10

Excellent

18 Dec 2025

KAZUEI

客室清掃は問題なし、スタッフの接客も普通

Business

8/10

Excellent

06 Dec 2025

SHOSAKU

ビジネスで利用したので不満はありません。

Business Self

10/10

Exceptional

21 Nov 2025

Seiichiro

大浴場があって良いです。

Business

10/10

Exceptional

01 Nov 2025

MASASHI

スタッフの対応がとても良い

Business Self

10/10

Exceptional

17 Oct 2025

TSAICHUN

地點佳，餐點讚，服務好，大浴場很舒服

6/10

Pleasant

12 Oct 2025

Tsutomu

普通のビジネスホテルです。でも今は値上がりがものすごいですね。
空港への送迎は、小型のワゴン(バスかも)なので、定員が少なく、早めに予約しないと乗れません。私もでした。

Business Self

8/10

Excellent

11 Oct 2025

Takatoki

夜遅い時間まで、大浴場が使えるのが良かったです。

Business Self

10/10

Exceptional

09 Oct 2025

キョウヤ

フロントスタッフの方の対応がとても良かったです。

Leisure Self

10/10

Exceptional

28 Sep 2025

RIE

清潔感あり、小さめですが、大浴場でお湯につかれるのは良かったです。
立体駐車場で、他の人とタイミングがかぶると出庫に時間がかかることだけが難点ですが、ホテルの方の対応もとてもよく、朝ごはんも種類が多く美味しかったです。
機会があれば、また利用したいです。

Business Family_with_children

8/10

Excellent

28 Sep 2025

Wakai

新千歳空港への送迎バスが利用出来て便利です。

Self

8/10

Excellent

27 Sep 2025

MIHO

また利用させて頂きます

8/10

Excellent

25 Sep 2025

Seiichiro

朝食は、6時半からで、エレベーターも含め、金曜日はかなり混雑する。　なので、金曜帰りの場合は注意が必要です。

Business

10/10

Exceptional

24 Sep 2025

Satoru

裏切らないルートインということで、すべて満足かつ朝食もよかったです。空港まで無料シャトルを出してくれているのも大変助かりました。

Business

6/10

Pleasant

23 Sep 2025

Masahiro

特に不便は無かったがコンディショナーが薄くて使いにくかった

Business

10/10

Exceptional

22 Sep 2025

KASUMI

部屋は清潔感があって良かった

Route-Inn Chitose Ekimae

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Hotel details

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DOUBLE QUEEN BED NON SMOKING

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DOUBLE QUEEN BED NON SMOKING

SINGLE NON SMOKING

Room overview

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SINGLE NON SMOKING

Double or Twin STANDARD

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Double or Twin STANDARD

Room SEMIDOUBLE NON SMOKING

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Room SEMIDOUBLE NON SMOKING

DOUBLE NON SMOKING

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DOUBLE NON SMOKING

DOUBLE SMOKING

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DOUBLE SMOKING

SINGLE COMFORT

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SINGLE COMFORT

SINGLE COMFORT SMOKING

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SINGLE COMFORT SMOKING

Room WITH DOUBLE BED

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Room WITH DOUBLE BED

Room SEMIDOUBLE SMOKING

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Room SEMIDOUBLE SMOKING

SINGLE STANDARD

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SINGLE STANDARD

Room ONE BED

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Room ONE BED

TWIN STANDARD

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TWIN STANDARD

Room RUN OF HOUSE

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Room RUN OF HOUSE

TWIN NON SMOKING

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TWIN NON SMOKING

SINGLE DOUBLE BED SMOKING

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SINGLE DOUBLE BED SMOKING

DOUBLE QUEEN SIZE BED

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DOUBLE QUEEN SIZE BED

SINGLE SMOKING