Name: Ramada Plaza By Wyndham Shenzhen North
Address: Longhua, Shenzhen, 518131, CN

6/10

Pleasant

08 Dec 2019

stuart

Good location terrible internet.

Room and hotel a little tired, location was ok with some good places to eat nearby. Internet connection was really poor not once did it get above 250kBs and I had trouble with the power sockets when trying to charge my devices. Room was clean and house keeping done a good job.

Business

8/10

Excellent

21 Oct 2019

Verified traveler

Hotel close to Shenzhen North train station. Room was clean. Front desk was very helpful, but sometimes had trouble with communication in English.

Self

10/10

Exceptional

17 Nov 2018

Ed

Location is good closed to the main train station.

Leisure Partner

8/10

Excellent

15 Oct 2018

Alex

Convenient location and Efficient service

Good hotel with fair facilities, with big clean rooms, not all the latest but perfectly useable. Buffet breakfast has a wide variety, local and european. Desk service is quick and helpful.
Location is good for businesses in Bao'an and close to Shenzhen North for HK and Guangzhou and near to two metro stations. I have stayed here 4 times now while visiting and see no reason to change my choice given the package they provide.

2/10

Poor

19 Aug 2018

David

Avoid

Booked for 3 nights, but cancelled after one and change to another hotel. I wouldn’t of even stayed 1 night if I don’t have to.
This hotel is very rundown and dirty. Awful damp/smoking smell in the 2 different rooms I tried before moving on.
Moved to the Doubletree Hilton instead and although more expensive, it’s far superior.

6/10

Pleasant

25 May 2018

zhefei

Average

Average standard hotel. Not too bad. I asked for non-smoking room, but there is still smoke smell inside the room.

6/10

Pleasant

26 Mar 2018

Paul

Not bad for the money.

Good overall but the room was hot. A/C never cooled the room.

6/10

Pleasant

03 Nov 2017

Mike

Needs a Refresh

This place is showing it's age. It's reasonably close to the Minzhi MTR station, not far from Shenzhen North station, which makes the location good for me. But the rooms need new flooring and much of the upholstery needs replacement.

There is almost NO lighting in the bathroom.

Not even sugar for the meager coffee service.

4/10

Poor

27 Jul 2017

Chi

The stay was a meh, room smells bad and location is not exactly close to the train station. Staffs are nice though!

10/10

Exceptional

17 Jul 2017

mark

Great staff

Everything was perfect with the hotel. Staff very friendly and helpful. Great food in all 3 restaurants. Couldn't ask for more from a hotel. I will stay there again in the future.

4/10

Poor

24 May 2017

Jennifer

Unwelcome wake up call

This hotel is hard to spot from the street. The staff was great and although the hotel is ready for a few repairs- squeaky doors, wallpaper peeling- it was great for the price.
Our only beef was that you could clearly hear the microphoned man in the courtyard 2 blocks behind the hotel from 7 am to 10am on our only day we had to sleep in a bit!
While not the hotels fault they clearly need soundproofing and maybe to talk to neighbors.

4/10

Poor

18 May 2017

Tom

Room is OK but hotel is not that good

Nothing terrible but disappointing. Lock on door is very user unfriendly. The internet is lousy and essentially no exercise room. Convenient location in Longhua but and room design is quite nice. But service and internet is lousy.

8/10

Excellent

25 Mar 2017

Verified traveler

The room is nice, but had wifi issues both nights I was there. Mostly a Chinese breakfast.

6/10

Pleasant

22 Sep 2016

Tom

OK hotel in Longhua

Hotel looks nice on the surface and room is quite functional. Some problems. The exercise room is basically useless. Old and terrible equipment. Internet is just lousy. Difficult to get on and very unstable.

6/10

Pleasant

23 May 2016

Jeffrey

Quick access to the Shenzhen Bei train station

Older hotel. Breakfast was marginal at best. Beds are hard (typical of China). The reason it was chosen was quick access to the Shenzhen Bei train station.

2/10

Poor

18 Apr 2016

David

Charge Extra After Pay for Breakfast Package

I was asked by the staffs to pay extra for the breakfast. It was supposed be included in my purchase
After I pay for the extra, the front desk called me again and said they gave me the wrong price and the price need to be higher. I'm very unhappy with this.

The bathroom is not clean. It is out of order after a few times of usage.

6/10

Pleasant

17 Apr 2016

chopra

Staff has no English speaking skills.

This hotel staff has no English speaking skills. Room service is horrible and the only good thing is free breakfast.

8/10

Excellent

12 Jan 2016

Verified traveler

Good hotel. Great & Helpful Staff

Arrived at hotel and staff were very helpful. Somehow we were given a smoking room, and they immediately fixed the issue after we discovered it.

10/10

Exceptional

27 Nov 2015

sandeep

Pleasant stay at shanzhen

Complimentary breakfast was quite good.

Partner

10/10

Exceptional

28 Jul 2015

Ali

Nice close to every thing

Best hotel for the value of your money can't beat that

6/10

Pleasant

25 Jul 2015

Banzragch

Close to Shenzhen North Train Station

When we take train to Guilin from Shenzhen we were stayed here. I liked their service but not hotel condition.

Family

8/10

Excellent

05 Dec 2014

Yuki

Nice hotel near Shenzhen North Railway Station

Overall experiences were good as we have 17 pax in total with 2 less mobility old folks & 3 young children. They told us to rest @ lobby restaurant & serves up the warm lemon water while waiting for them to arrange for our rooms. We decided to have our late dinner @ the restaurant due to our conditions even they recommended us to try out the local foods across the street. The restaurant servant was caring enough as only 1 chef left in duty in that hour (abt 10pm+), she make sure all our orders are serves right & fast.

10/10

Exceptional

25 Nov 2014

XIN

helpful staff

Very helpful staff, 5 mins taxi to high speed train station, will consider to live again.

2/10

Poor

16 Nov 2014

Verified traveler

Save yourself the trouble, and book elsewhere

My stay started with the staff not being able to locate my reservation for about 15 minutes. This is the first time this has happened. I patiently waited as they searched, and 15 minutes later I had my key. I had booked the executive room. The room itself was nice, but it wasn't very welcoming. The bed was OK. It wasn't the most comfortable I have slept in, but the down comforter was nice. The bathroom sink must have been clogged with who-knows-what because after washing my hands every time it took several minutes for it to drain. I didn't particularly like looking at the remnants of toothpaste in the sink after brushing, but that's what was left over after the water slowly drained away. The next thing that bothered me was that the internet was atrocious. You could either use a LAN cable or the wifi. The wifi went on and off every 5 minutes or so, and I couldn’t ever get a stable connection. Using the LAN cable wasn't any better. I know the internet in China isn't that fast, but I would have rather used a 56K modem than what they offered. During the second night of my stay the power in my room kept going out. It must have gone out over 15 times. Overall I would have to rate this hotel as one of the worst experiences I have had in China. If I need to return to Shenzhen for business I will definitely be looking elsewhere. I would recommend you do the same if you haven't already.

6/10

Pleasant

27 Oct 2014

Haydon

Very clean & smart

staff helpful & friendly

6/10

Pleasant

27 Oct 2014

Verified traveler

Slow service at front desk

Hotel management should standby more staff during peak hour. I've been waiting for 30mins to check out and I'm in rush to Airport, the waiting time is really frustrating.

4/10

Poor

23 Sep 2014

Shane

Far from 5 star... $180 for two loads of laundry

This has been one the most laughable experiences I've had in all of my travels. My business partner and I dropped off two loads of laundry and asked multiple times what the rates would be, but received no answer. Thinking, well what's the worst it can, be we left it with them. It was $180. We actually thought we were reading it wrong at first. They charged $3 per pair of socks... socks that could be purchased up the street for $0.3. $180 for about 20 minutes of work. When we tried to explain that this was completely ridiculous considering that rate was the same as almost 3 full nights accommodations, they did absolutely nothing but offer us two free sodas.

Beyond that, the gym is one of the sorriest gyms I've ever seen, with literally only two of the 7 pieces of equipment working properly. The AC in the room even when maxed out is subpar. The shower leaked all over the bathroom.

I definitely wouldn't recommend staying here though if you're actually looking for what is advertised.

8/10

Excellent

15 Aug 2014

Verified traveler

Clean Hotel and Good Service

This is the first time i stay at this hotel for my business trip. It is quite impressive as the room is very clean even though the building is old. The room service is warm and delighted. I will definitely stay at this hotel again during my next trip.

8/10

Excellent

07 Jul 2014

Verified traveler

convenient location

The hotel is only about 3 years old but it's a little worn already. However, it's convenient location and great price can't be beat. Still the best deal in the area.

6/10

Pleasant

05 Jun 2014

Barrie

Very old fashioned and naff design.Internet kept on breaking down. The room was musty and the air conditioning gave us all the impression we were getting a cold..runny nose etc. The food at breakfast looked good but all of the food dishes had their lids left off and it was cold or luke warm so we did not risk it.

6/10

Pleasant

20 May 2014

mcwhlr

hard beds, hard to get taxi, hard to get to

best hotel in the area - but this area sucks. working with a factory close by - but its so isolated and far from train station it better to stay closer to futian. its a very Chinese hotel for a western brand. walls are getting moldy and service is sub par.

10/10

Exceptional

07 Mar 2014

Verified traveler

Good

Good

10/10

Exceptional

08 Dec 2013

Vince

Great hotel for the Minzhi area

This hotel was located very near to the trading company I was visiting in Shenzhen. They sold out of the room I had booked so they gave me a free upgrade. The breakfast was decent for the price of around 50 RMB. Very comfortable stay and very reasonable price.

6/10

Pleasant

16 Sep 2013

Khan

Good Stay

Well done for an average price hotel. Hoping ramada Shenzhen could improve on their Food selections and quality.Overall..it's a good stay:)

8/10

Excellent

04 Sep 2013

db

Nice transit hotel

Hotel is very close to Shenzhen Bei station. It is very good location if are traveling from that station. They upgraded my room to deluxe, which was very spacious. Breakfast in hotel is very good and reasonably priced.
Staff was very helpful and no problem with language.

6/10

Pleasant

03 Sep 2013

Verified traveler

Good for Business

We stayed here because it was walking distance to our business. This is a more local hotel than a western one. It's clean, inexpensive and the breakfast is good. I will say I got a much better deal on the room by booking through Expedia than trying to extend my stay through the hotel.

10/10

Exceptional

22 May 2013

Jonathan

Upgraded to a luxurious room

We were upgraded to a very nice room on the [executive?] floor. I am not sure about the normal rooms, but our upgraded room was very comfortable and luxurious and we were very happy to have stayed in this hotel. In the morning, it was easy to catch a taxi to the nearby Shenzhen North Station.

8/10

Excellent

29 Mar 2013

mcwhlr

great for the area

the Ramada is the best hotel in the area. the area is terrible. its too to walk to the train station and there is not much around the hotel. the restaurants are not very good. the prices are good and the suits are very nice.

6/10

Pleasant

08 Mar 2013

Royce

Nice hotel

Hotel was nice, arrived late for check in and left early, so didn't stay too long. However, they did try to charge me even though I booked on-line and had already paid. Needed translator to explain that I had already paid. My room also had a large chunk out of the wall that was being repaired. Good place for an overnight stay, bring your booking confirmation!!

8/10

Excellent

26 Dec 2011

AGan

Gan Family Getaway

The location of the hotel is at the north of Shenzhen, walking about 10-15 mins to the nearest MRT station \"Red Hill\" or 'Shenzhen North Railway Station\". Service of front office staff was good however room housekeeping was not done properly. Overall, this is stil value for money choice for my family.

Family

8/10

Excellent

23 Dec 2011

Anonymous

Very good value

Stayed here a total of six nights. I did have a problem checking in over payment between Website and the Hotel. After that we settled and I meet the front desk manager, I didn't have any more problems. I would definitely stay here again and may do so next weekend on my way back home.

6/10

Pleasant

27 Sep 2020

Johann

酒店位置良好

位置適中離地鐵紅山站、民治站都不願，6979廣場步行8分鐘可達。

Business

10/10

Exceptional

03 Jan 2020

YOUR KIDS

Clean and Quite

it was clean and quite

Business

8/10

Excellent

08 Oct 2019

Weihao

Good , recommended

The breakfast is good , including Chinese food and bread

6/10

Pleasant

13 Aug 2019

Verified traveler

価格相応には満足

価格に対する満足度として許容できる範囲である、
フロントの英語対応が全く出来ない時があり（但し出来る人はいた）
コミュニケーションに難儀した。

2/10

Poor

30 Jun 2019

bertrand

Miserable hotel out of age

Worst experience in SZ this hotel is old and out of age. Even if the staff try to be helpful no one speaks English and the facility is so rubbish that they can’t do much. I will never come back and advice to never try. Very unsatisfied. I also have to mention that it is quite expensive and there are numerous better options around Shenzhenbei

6/10

Pleasant

19 May 2019

Verified traveler

高速鉄道利用者にはいい

深セン北駅の高速鉄道を早朝利用することから前泊で利用。店が並ぶ通りの入り口にあり、歩けば店もあるが、日本人が単独で入るには少しローカル感が強い。部屋は少し古さもあるが、フローリングで清潔感は妥協点、朝食は6時半から、内容は平均的。駅には車で5~10分くらいと近く、シャトルバスサービスがあり7:00～の1時間おき運用。前日にフロントに頼んでおく必要あり。今回は7時の便を頼んだのは私一人で、バスではなく乗用車での送迎になった。早朝、中途半端な近距離でタクシ捕まえるは難しいので、やはり便利で助かった。高速鉄道利用者で前泊するには選択肢の一つとして入ると思われる。

6/10

Pleasant

25 Jan 2019

Aung Eng Ngwe

一般

距離地鐵比較遠。周邊超市比較遠。

10/10

Exceptional

15 Dec 2018

Hirohito

予想以上の快適さ。

想像以上の部屋の広さ。快適さ。
ユーティリティの充実。
もう数泊しても良いと思いました。

10/10

Exceptional

22 Sep 2018

Verified traveler

태풍망콧때뮨에 예정보다 4일 더 머물게되엇는데 메니저 Mark 덕분에 편안하게 연장하고 잘지내고갑니다. 친절하고 빠른일처리 감사합니다. 객식 넓고 조식도 좋앗습니다

10/10

Exceptional

10 Aug 2018

Gloria

令人滿意的酒店

喜歡簡約設計，房間光猛寬敞清潔，尤其喜歡窗台的座位，很舒適。服務態度佳，早餐食物不錯，可以再來。

Partner

10/10

Exceptional

05 Jun 2018

Harri

Erinomainen hotelli hyvällä sijainnilla. Henkilökunta oli erittäin avuliasta, vaikka englanninkielen taito onneton, josko sitäkään. Hotellista vuokrattiin laadukkaita pyöriä edullisesti. Jos jotain haluaa moittia, palvelu oli osin hidasta ja virheitä tuli, johtuen ehkä puutteellisesta englanninkielen taidosta.

6/10

Pleasant

12 Apr 2018

CHOONGKWAN

그저그런호텔입니다

방안에 모기도 많고 모기약 요청 했지만, 결국 받지 못했움

10/10

Exceptional

02 Apr 2018

Yuet Wa

交通方便，酒店設施很好

Family

6/10

Pleasant

21 Dec 2017

Verified traveler

不是這麼近深圳北站

看到留言說酒店很近深圳北站，但原來還要坐10分鐘車去的，附近配套又不是太多。但前台態度不錯，可以一讚。

Family

8/10

Excellent

11 Nov 2017

gemini

深セン北駅を利用するには最適

深セン北駅近くのホテルで、駅からの送迎もありました。また、ホテルから駅までの送迎も時間指定ですがあります。

部屋は快適ですが、自分が宿泊した部屋にはバスタブはありませんでした。

ただ、場所が場所なので、深セン市内の観光にはあまり向いていません（タクシーで移動するにも時間がかかる）。深セン北駅利用時に宿泊することをおすすめします。

6/10

Pleasant

06 Nov 2017

Verified traveler

Ok for short trip

Room is quite big as we got upgraded
Around 20mins walk to north Shenzhen station
ok for just short stay

8/10

Excellent

25 Oct 2017

naime

Pontuo 3 de 5. Leia abaixo com mais detalhes.

No geral eu daria uma pontuação 3 de 5. Mas voltaria lá sim com meu propósito de trabalho. Os tópicos principais abaixo.

Pros: Quarto enorme! Não estive na recepção muito tarde da noite, mas sempre tinha alguém que falasse inglês. O pessoal da recepção me indicou motorista para me levar até o Centro, me ajudaram com bagagem que deixei para outra pessoa buscar, foram bem atenciosos. Café da manha okay, maior parte estilo chinês, mas com pães, ovos, sucos, cafe, yorgute.

Cons: O quarto está um pouco velho, o cheiro é de um quarto úmido. A cama não tão dura como estilo chinês, mas é uma cama firme. Não está tão próximo do metro. Está num local bem chinês, não espere restaurantes ocidentais na região. Internet ruim.

8/10

Excellent

26 Sep 2017

Verified traveler

Business

Nice and comfortable room
Service was good.
Cleaning acceptable, but not spotless.
Fitness facilities need an upgrade.

10/10

Exceptional

31 Aug 2017

Verified traveler

不錯的商務旅館

性價比不錯的旅館, 有健身房可使用

2/10

Poor

23 Jul 2017

しん

二度と行かない

清掃はいい加減。従業員の対応は悪く、デポジットを支払ったがチェクアウト時は履歴がないと断られて返金して貰えず。後ほどデポジットはあったと現地通訳より連絡貰ったがすでに帰国済み。最悪

10/10

Exceptional

30 May 2017

Nubia Nancy

Muy bueno

Muy bien, hotel bonito, personal amable, aseado.

6/10

Pleasant

24 Apr 2017

Verified traveler

羅湖と龍華の中間なので利用している

チェックインに時間が掛かり過ぎ。フロントの男性の対応が悪い。女性はテキパキしている

4/10

Poor

20 Apr 2017

Verified traveler

Unacceptable hotel with the room rate that we paid

Hotel rate was expensive relative to the room condition and hotel service.

Waited for a long time to check in and check out. Unacceptable performace. Only 1 staff available in the morning for check out. Very inexperience, and no one could help him when run into problem with credit card payment.

Our room rate included breakfast, but only found out breakfast only served from 7am. Should be at least half an hour earlier. Unacceptable to us who need to leave early to catch the high speed train.

Will not go back again.

Family

8/10

Excellent

20 Apr 2017

YOUNJU

깔끔하고 편리한 호텔

Ramada Shenzhen North 에 비지니스상 1박 했었었는데, 객실이 매우 크고 깔금했으며, 스테이 하는데 전혀 불편함이 없었습니다. 주변시설도 조용했구요. 단지 기차역에서는 가까운데, 공항과는 거리가 좀 있는 편입니다.

10/10

Exceptional

18 Apr 2017

Helen

空間非常足夠的房間

由於我乘坐0720高鐵，選擇了這間和高鐵距離幾分鐘出租車的酒店
房間面積很大，三人加床入住仍有很多空間。房間設計很現代化....不過，始終喜歡傳統浴室設計。酒店房間的浴室是可以開放的，但也可拉活動門關上，不過感覺仍是有點開放.....
但也建議入住~

Family

8/10

Excellent

29 Mar 2017

Verified traveler

清潔なホテル

快適なホテル。夜と朝には、近くの公園で大きな音量でダンスをしているのでうるさいが、そのほかは特に問題ない。

8/10

Excellent

23 Mar 2017

Verified traveler

便利なホテル

シンセン北駅に近いです。駅までシャトルバスもありますので、とても便利です。

6/10

Pleasant

25 Feb 2017

Boradandy

部屋、食事はまあまあOK。

4回目の宿泊でした。前回は冷蔵庫の故障（交換してもらいました）。今回はsシャワールームの排水がつまりぎみで、洗面所エリアまでオーバーフロー。フロントにクレームしましたが、滞在中に修理されることはありませんでした。思えば滞在中にいつもなにかしらの設備上のトラブルがありますね。従業員がほぼ全員英語を話せるのはGood。食事もOKですが、設備がいつもなにかしらトラブルのはちょっと。。

8/10

Excellent

12 Feb 2017

Verified traveler

方便空间够的酒店

房间够大

8/10

Excellent

27 Jan 2017

Verified traveler

Hotel bueno, comodo e internacional.

En general la estancia es buena, comparada con otros hoteles, pero la habitación es fría y los calefactores no funcionaban. En una ocación vi un par de bichos.

10/10

Exceptional

13 Dec 2016

Verified traveler

Nice hotel

Room was so nice and the service was also good

6/10

Pleasant

07 Nov 2016

Lion

The smell of room seems to be a little bad.
The staff was friendly support.

8/10

Excellent

25 Oct 2016

Verified traveler

Good location. Nice room. Good service.

This is a good hotel with nice breakfast. Location is good for visiting companies both in central and north Shenzhen since it is located in the upper middle part of Shenzhen.

Close walking distance to the large North Railway Station if you want to go by train or subway.

8/10

Excellent

06 Oct 2016

Sacha

Voyage d'affaires à Shenzhen

Hôtel très correct et bien situé, non loin de la gare centrale nord et un arrêt de bus se trouve en face de l'hôtel.

Il y a la possibilité de réserver un chauffeur directement à l'hôtel pour vous emmener à l'aéroport, le prix est un peu plus cher que le taxi, mais c'est vraiment très correct et le service est top.