Cumberland Lorne Resort

6/10

Pleasant

25 Feb 2026

Ian

Bed room very stuffy and hot

6/10

Pleasant

22 Feb 2026

Alexandra

Rooms in okay condition, noisy when on the ground floor as doors can be heard opening and closing everywhere.

Friends_and_family Family

8/10

Excellent

22 Feb 2026

Michelle

Great view but needs an update

Friends_and_family Family

6/10

Pleasant

14 Feb 2026

Brian

Room was OK. A bit tired.
TV remote didn't work properly.
Good view of the beach.
Service fine.
Probably not value for the money.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Alison

Very clean, great amenities. Always book an ocean view room which never disappoints. Refurbished pool area looks great

Partner

8/10

Excellent

06 Feb 2026

Anthony

room was clean satff was polite

Leisure Partner

8/10

Excellent

04 Jan 2026

Robert

The hotel is in an amazing location but is quite dated. Beds and sheets weren’t very comfortable and could use refreshing.

Partner

10/10

Exceptional

01 Jan 2026

Michael

Only a brief stay but two bed apartment was perfect

10/10

Exceptional

29 Dec 2025

J

Everything was awesome. Would absolutely stay here again

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Peter

Our family (2 Adults + 2 Kids) spent 4 nights at the Cumberland in December 25. We had a great time, the location was perfect, the facilities excellent and the service from the staff was outstanding. Thanks to the team for a great stay.

Leisure Family

10/10

Exceptional

16 Dec 2025

Nicholas

Great experience, friendly staff - accessible to beach and surrounding local spots. A treasure-spot to the community, would highly recommend!

Leisure Self

10/10

Exceptional

13 Dec 2025

Shaun

Very happy with our King room. Great views of the ocean, we loved the spa and how spacious the room was. Everything we needed was within walking distance. The pool area was nice and reception very friendly.👍

Leisure Partner

8/10

Excellent

01 Dec 2025

Dorothy

The proximity to everything in Lorne was great but the apartment looked a little outdated and needs some refurbishing.

Partner

10/10

Exceptional

25 Nov 2025

Saunak

Everything was perfect for our short vacation. GREAT location, Good wifi, well equipped kitchen, and polite and helpful staff.

8/10

Excellent

24 Nov 2025

Christopher

A little dated, clean, large space. Washer and dryer worked. A little noise in front and back, but quieted down by 10:00 pm. We did not use pool or spa, but looked good. We did not cook, but kitchen had adequate supplies.

Leisure Partner

8/10

Excellent

06 Nov 2025

Brandee

Amazing room! Great views! Perfect location!! The ease of using body and surf boards was phenomenal!

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

SHIVANI

Customer service was great . Also we were allowed early and late check in which came so handy with little kids . We loved our stay

Leisure Family_with_children

10/10

Exceptional

24 Oct 2025

Joyness

EXcellent view of the beach. Room very clean. Friendly staff.

Leisure Partner

10/10

Exceptional

18 Oct 2025

Fiona

Great location. Amazing service!!

Leisure Family

6/10

Pleasant

06 Oct 2025

Christopher

Old and very dated

Leisure Family

8/10

Excellent

05 Oct 2025

Jonathan

A nice stay.

The ocean view was great. In room facilities are straightforward. The kitchen and cookware provided was insufficient for anything but basic meals. Breakfast was ok or meals that didn't really require cooking, but there is a very small frypan and saucepans only. No wok or oven. Convection microwave without instructions, meant that our unfamiliarity with these devices made it less than useful. The staff were competent and friendly. Room was very clean, but in need of a little maintenance (paint starting to crack in a few places). The furniture was fine, but starting to wear out. Overall it was a nice stay that could have been great with a few improvements.

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Peter

Great family resort, many things to do inside the resort, that have Squash field 👏😍

Leisure

8/10

Excellent

02 Oct 2025

Patricia

- close to beach
- close to local restaurants and shops along the Main Street
- can get pretty loud if there is an event at Lorne hotel
- amenities are great
- car parking spots are a little tight but if you have a small car no issue
- beach view was great
- would 100 % stay here again

Leisure Friends

10/10

Exceptional

29 Sep 2025

Callum

Pools A+++

Location is great, rooms are well sized, beds are comfy but the standout are the newly renovated pools! Large main pool, spa and a kids pool (waist deep for our 3 and 5yr olds) that also has a fountain in the middle. Kids would’ve been swimming all day if we let them. Only bad thing is they close at 6pm… 8pm would be ideal

Friends_and_family Family

6/10

Pleasant

25 Sep 2025

Ayesha

**2/5 Stars - Disappointing Stay**

Booked a deluxe room that failed to match the website photos. Service was particularly poor - the Wednesday receptionist was unprofessional, and our room service request on day two was never fulfilled.

The pool experience was unacceptable. Staff asked my nephew to leave 10 minutes before closing time, directing him to shower in the room instead. Basic amenities were missing from the kitchen (no dish soap or hand soap), and the overall atmosphere felt apathetic.

The property lacks the aesthetic appeal advertised and falls short of basic hospitality standards.

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

Narelle

We had a lovely 2 nights here. Accommodation and location were great.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2025

Jessie

Staff were so welcoming, friendly, professional and went above and beyond for us.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Sharon

Everything was great

8/10

Excellent

02 Aug 2025

Parm

Centrally located, with a lot of dining options nearby.

10/10

Exceptional

28 Jul 2025

Lethina

Will come back again

Leisure

10/10

Exceptional

13 Jul 2025

Sophie

Clean rooms, spacious. Great location. We enjoyed our stay very much

Leisure Family

8/10

Excellent

11 Jul 2025

prashant

The pool had a chemical taste the elevators were cramped but otherwise it was exellent

Business_and_leisure Family

6/10

Pleasant

20 Jun 2025

Joy

We rented a two bedroom suite with an ocean view. The view was beautiful, the rooms were a bit dated and mould on the bathroom on the shower grouting - nothing major but not exactly luxury. The one issue was making the non-refundable booking and after that was made being told that the pool was shut for refurb. Would be much better to put this information out before the booking is confirmed- as that was not obvious to me beforehand.

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Jane

Nice but feeling a little dated in areas (especially bathroom and kitchen), and the pool, spa was closed for renovation (of which we were only advised a week prior).

Leisure Family

6/10

Pleasant

08 Jun 2025

Sukrita

The resort wasn’t as expected as shown in the pics. The staff who checked us in ignored the request to come check the room heater and we were left cold the whole night in a cold rainy night. Next morning when went down at the reception, and explained the situation again, the lady at the reception insisted us check again as the rooms and the aircons are quite old and takes at least 10 mins to turn on. She completely ignored the fact that we tried sorting it out the whole evening. So we did what we were asked to do, then we called reception to explain the situation again. It’s then a lovely lady came to our room to check the aircon and she confirmed that she wasn’t able to fix the issue and they don’t have a maintenance person to sort it out and gave us two small heaters to use which weren’t enough but better than nothing. So basically we paid to stay in the resort to stay in the blankets in the living area. We would have better stayed home for our long weekend.

Friends_and_family Family

4/10

Poor

01 Jun 2025

Pujan

The property is old. Beds are not very good. And the they don’t have heater in all rooms.
Overall ok not very good.

Leisure Family_with_children

10/10

Exceptional

31 May 2025

Barbara

Great view from the jacuzzi and spacious suite. Pool looks to be under construction. Nice management and amenities such as washer/dryer.

Leisure Partner

8/10

Excellent

29 May 2025

Ruth

Good location in town and near beach. Older property with a kitchenette and handy laundry. Decor and amenities need updating.

Leisure Partner

10/10

Exceptional

24 May 2025

Lucilia

Great place to be for relaxation and weekend getaway

Leisure

6/10

Pleasant

20 May 2025

Paul

Overpriced, dated and ready for a refurb !

Nice views are the main positives. Bed was comfy and clean sheets.

Property is not worth the money we paid. We had a penthouse 2 bedroomed apartment.
The accomodation is VERY dated, dirty in places and ready for a refurb.

Friends_and_family Family

8/10

Excellent

20 May 2025

Melanie

We had a beautiful apartment, ocean view. The property contacted me before and given me the option of newly renovated with shower vs not newly renovated with spabath. I liked the communication and options given. Excellent stay!

Leisure Partner

8/10

Excellent

03 May 2025

Shakya

Was nice

8/10

Excellent

18 Apr 2025

Stacey

A nice little getaway place

Leisure Self

10/10

Exceptional

14 Apr 2025

Jane

Great spot with a view of the beach. Lorne is an excellent stop on the Great Ocean Road. Good value.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Alannah

felt safe and it was very clean, loved the stay! The Lorne pub was a minute walk and the beach was also a very close walk! Will definitely be coming back! The rooms were massive thank you

Business_and_leisure Family_with_children

10/10

Exceptional

30 Mar 2025

Bechara

We had an amazing stay, great apartment and polite and friendly staff. Would stay here over and over again.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

Amanda

Relaxing stay in Lorne

A wonderful weekend at The Cumberland Lorne in an ocean view room. The apartment was clean and spacious, and the view was amazing. Staff were friendly and accommodating. Will be back.

Friends_and_family Family

4/10

Poor

17 Mar 2025

Noreen

It was very tired and bathroom was full of black mould

10/10

Exceptional

17 Mar 2025

Sheri

The resort is the perfect spot to stay to be able to walk to the Lorne Hotel, beach, breakfast spots, restaurants and shopping. I will be staying here again soon.

Leisure

10/10

Exceptional

15 Mar 2025

Carolyn

So well positioned to every thing shops/dining

Business Partner

10/10

Exceptional

14 Mar 2025

Ross

Excellent facilties and great view from our beachside apartment.

Leisure Partner

8/10

Excellent

01 Mar 2025

Sunray

sea view, just walk down special secret stairs and you are in the middle of Lorne’s bustle.
The only thing is pool was boarded off and not available for kids.

Leisure Family

10/10

Exceptional

15 Dec 2024

Ian

In every respect we found the room we stayed in absolutely perfect, will stay again in the future some time!

Leisure Family

8/10

Excellent

11 Dec 2024

Vereena

Odd layout to apartment but satisfactory for our one night stay

10/10

Exceptional

06 Dec 2024

Jorge

Lorne getaway

Amazing room, mesmerising view

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

David

perfect location with excellent facilities.

Leisure Partner

6/10

Pleasant

20 Nov 2024

Lyndal

Nice but overpriced

I'm sure that in it's day Cumberland Resort was top notch, but it looks very tired and desperately in need of some TLC. I felt it was extremely overpriced for the overall condition of the resort.

Partner

10/10

Exceptional

09 Nov 2024

Simone

I would like to call out the amazing housekeeping staff who were so friendly and professional. Thank you very much.

6/10

Pleasant

05 Nov 2024

Campbell

Location is fantastic however, the property is severely in need of a renovation. The outside appearance is as bad as i have seen and the rooms are dated with furniture from 2000.

Leisure Family_with_children

6/10

Pleasant

20 Oct 2024

Verified traveler

Great location, excellent staff. This property is dated and whilst the penthouse had heaps of room and great views, the bedrooms were lit up by the lighting outside the room which made sleeping very uncomfortable.

Leisure Partner

10/10

Exceptional

09 Oct 2024

Davydd

Well-appointed room with water views from the balcony and the bathroom!

Leisure Partner

8/10

Excellent

01 Oct 2024

Matthew

Spacious, clean apartment in a great location close to everything

Leisure

10/10

Exceptional

17 Sep 2024

James

Fabulous apartment in the heart of Lorne

This was a fabulous apartment in the heart of Lorne. It was well equipped, comfortable and had a fabulous view.

Partner

10/10

Exceptional

16 Sep 2024

Ben

The reception staff were lovely and always willing to help.

Friends

6/10

Pleasant

16 Sep 2024

Terry

Dated.
Plaster was peeling from bathroom walls.
Spa-bath would not pass current building regulations.
Doors and architraves were chipped and badly needed painting.

Leisure Partner

10/10

Exceptional

09 Sep 2024

David

The room was good and provided all of the necessities but there could have been more towels provided and the mould in the bath/shower should have been removed to show a better presentation

10/10

Exceptional

30 Aug 2024

Jane

Friendly staff, close to everything, great apartment, locked undercover parking.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Verified traveler

Spacious beach front unit

Great spacious place across the road from the beach. Old decor but still a great place to stay. Customer Service at reception was wonderful. Would definitely book again

Partner

10/10

Exceptional

24 Aug 2024

Sema

Very nice, clean and relaxing property… we will definitely be returning again. Amazing view.

Leisure Friends

10/10

Exceptional

15 Aug 2024

Levina

We had a 2 bedroom apartment. It was very clean, quiet and spacious. The only downside was the beds weren’t very comfortable. We could feel every spring in the mattress. Maybe a pillow top would help fix the problem.
Otherwise very happy with the room.

Leisure Family

10/10

Exceptional

11 Aug 2024

Elisha

Great place

10/10

Exceptional

09 Aug 2024

Melissa

Everything about our stay was perfect

8/10

Excellent

28 Jul 2024

Tanju

It said cable tv which there wasn't and
Tv channels had to be set up regularly

Leisure Family

10/10

Exceptional

20 Jul 2024

Johan

The bath/shower was hard to get in and out of. The staff dealt with a problem on the first evening promptly and efficiently. Will visit again.

Leisure Partner

8/10

Excellent

14 Jul 2024

Robert

Cumberland is in a great location right opposite the Beach. The room was really good. An upgrade to some appliances would be a good idea.

Leisure Family_with_children

8/10

Excellent

08 Jul 2024

Phultus

The apartment was very good with excellent ocean views. The property overall was dated though and needs a facelift

Leisure Family

10/10

Exceptional

27 Jun 2024

Shirley

It was a very quiet part of cucumberland
And enjoyed my stay
Cockatoo at your balcony to greet you

Leisure Family

8/10

Excellent

22 Jun 2024

Palwinder

Was good

Leisure Family

10/10

Exceptional

10 Jun 2024

Franco

Been there before it’s always a good place

8/10

Excellent

10 Jun 2024

Sharon

The apartment was very comfortable and the kitchen well-equipped. There are lovely walks nearby so one doesn’t have to climb into a care every day.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Laura

Very welcoming on arrival. Fantastic view and very spacious! Fantastic location too.

Leisure

8/10

Excellent

02 Jun 2024

Xiu Hui

The rooms and views are gd!

Leisure Family_with_children

10/10

Exceptional

01 Jun 2024

Olivia

Excellent location

Great location and facilities. Friendly staff. Overall a great experience

Friends_and_family Friends

8/10

Excellent

21 May 2024

susan

Bad smell in unit when we first walked in. We discovered it after 24hrs. Smell coming from drain tray on the back of the fridge with rotten milk in it.
Can’t fault the amount of towels for unit.
Had to wait quite awhile at reception to get pool towels. No one at front reception to check out.

Leisure Family

10/10

Exceptional

13 May 2024

Gail

Staff always friendly 😉 Secure parking 👍

Leisure Partner

6/10

Pleasant

11 May 2024

Lynsey

Good location. Nice shower / spa

Bed uncomfortable / small for two adults
Fans were very dirty in toilet and bathroom
Couch uncomfortable like sitting on the floor

Leisure Family

8/10

Excellent

08 May 2024

Patricia

Nice and local with a great view. Comfortable and clean would stay again

Leisure Partner

10/10

Exceptional

05 May 2024

Anna

The staff were incredibly helpful, the property was spotless, the amenities were amazing! The pool and sauna were fabulous, the games room and provided surf equipment were fun perks that made our stay special. We had an amazing family stay at Cumberland and will definitely go again!

Leisure Family_with_children

8/10

Excellent

28 Apr 2024

Stacey

Great views, comfortable accommodation. We felt it was run down and could use an uplift.

Leisure Family

8/10

Excellent

26 Apr 2024

Phyo Wai

Its was good overall.

10/10

Exceptional

25 Apr 2024

Joseph

Huge rooms, lovely atmosphere around and staff were fantastic. Can't wait to return

Leisure Partner

6/10

Pleasant

24 Apr 2024

Verified traveler

The hotel is run down and in need of refurbishment, the view from the back rooms is not so great. We had ants in our room which got into our food and drinks, when calling for help, no one replied. They ended up giving us a can of insect spray in the morning. For the price, I will be staying elsewhere when in Lorne.

Partner

10/10

Exceptional

19 Apr 2024

Joy

The apartment had almost everything you need.
Well equipped in all areas, comfy bed and pillows. Stunning views of the ocean, even from the shower!
Excellent kitchen, dining, lounge area.
It was super clean albeit for a few cobwebs in the bedroom, and only real concern overall was the bedroom needed blackout curtains.
The safety lights outside on stairs and balcony remained on overnight, naturally, but made the bedroom very bright.
A really fantastic apartment.

Leisure Self

10/10

Exceptional

18 Apr 2024

Kim

We loved staying here. Plenty of space in the apartment. Spa bath was fantastic. Kitchen was equipped with enough of the basics that we could cook a meal or two. Heath at the front desk was very friendly and helpful. We would definitely stay here again.

Leisure Family_with_children

10/10

Exceptional

14 Apr 2024

Apirut

Good service

6/10

Pleasant

13 Apr 2024

Sharan

Reception staff were super polite, however cleaners need to spend a little more time in the rooms. Our room was dusty, walls were stained, rubbish found from previous guests and food under the sofa. Booked the Ellis room thinking it was the renovated one but it didn't look like the pictures. View was great of the ocean and hotel was located perfectly in walking distance to all restaurants and amenities

Leisure Family_with_children

10/10

Exceptional

13 Apr 2024

Mousa

I like the Location. Just need more heating

10/10

Exceptional

05 Apr 2024

Charng

The property is in a great location, it is close to the beach, and all other shops. It has good facilities like swimming pool, gym, games room, tennis court and basketball court. It is clean and has good housekeeping services. Will come and stay again next time.

Leisure Family

10/10

Exceptional

29 Mar 2024

Kush

Pretty Decent Property. Loved everything about the stay. Totally worth it

Business_and_leisure Family_with_children

8/10

Excellent

28 Mar 2024

Marieke

Great location.