Name: Holiday Inn Campeche
Address: Av.Resurgimiento 127 Col.Del, San Francisco De Campeche, 24030, MX

2/10

Poor

28 May 2026

William

The room was so dirty had hair everywhere. Floors and bed. It smelled so bad and when we told the staff they said ok thanks for letting us know. Won’t ever stay here again. It was awful. Also the towels had mold on them

Partner

8/10

Excellent

29 Mar 2026

Juan Pablo

Buena ubicación. Hotel limpio pero un poco viejo.

10/10

Exceptional

05 Feb 2026

Gema Maria

Buen buffete para desayuno, habitación comoda

Business

10/10

Exceptional

02 Jan 2026

Manuel

Great place in front of El Malecón. Breakfast is great, hotel is nice and clean. The restaurant (sea food) in front of the hotel is also recommended by locals. One thing to improve is shuttle from the Light Train (tren maya) to the hotel.

Leisure Family

8/10

Excellent

28 Dec 2025

Gilbert

Nice hotel. It is clean and the front desk staff are helpful. However, skip the breakfasts and the restaurant as a whole. The service is truly awful (they prefer standing around talking to each other instead of doing their job) and the food is always cold, especially the breakfast buffet. Also, watch for the bait and switch when you have the hotel call you a cab. The porter cancelled our cab and called a friend instead. He told us the driver was a cab driver, but his car was “in the shop.” Not a cab means no insurance.

Leisure Friends

10/10

Exceptional

24 Nov 2025

Anamarie

.

10/10

Exceptional

21 Nov 2025

ramon

They have parking available, it close to the malecon. The restaurant across the street is good.

Leisure Family

10/10

Exceptional

22 Sep 2025

Luis Felipe

I had a wonderful experience during my stay at this hotel, very clean room and the food was excellent and clean, I definitely recommend this hotel, I will be doing another trip shortly and I will stay here. All the staff at the hotel was friendly and helpful, great attitude

Leisure Partner

8/10

Excellent

20 Sep 2025

Aida

Excellent location, local food vendors outside, very delicious breakfast! The room was clean and had comfortable bed.

Leisure Partner

6/10

Pleasant

05 Aug 2025

Alejandro

The AC thermostat of the room did not work properly. The connecting door between rooms has no soundproofing and you can hear everything in the neighbor room. Not enough electrical outlets. Elevators need renovation. The rooms need renovation.

Leisure Family

8/10

Excellent

16 Mar 2025

Diana

This is an old hotel that is currently in maintenance. The facilities were ok, the staff is amazing, friendly and very helpful.

Leisure Family

10/10

Exceptional

01 Feb 2025

mehida

The works of the hotel we very helpful

Leisure

8/10

Excellent

27 Jan 2025

Fanny

I liked that we had connecting rooms. Checkin was easy and quick. We got there early and they let us check in at noon. It is not in the center of Campeche, but there are restaurants and other things around. Would be nice if there were a beach

Leisure Family

8/10

Excellent

08 Jan 2025

Tzivie

The hotel is on. However furniture is chipped, elevators kept going out of service, the TV had no acces to airplay and no Netflix or any other streaming apps. The restaurant had very little options and it is ugly as hell. The bedding was ok, although clean the pillows and blankets were not the most comfortable. Great location, very friendly staff, the pool was freezing. Definitely needs an upgrade.

Business Family

6/10

Pleasant

15 Dec 2024

Esther

There was no hot water for the shower, bathroom pretty updated. The hotel looks very tired.

Friends_and_family Family

8/10

Excellent

14 Oct 2024

Clemencia

Las alfombras de pasillos están manchadas, no ofrecen servibar, no hay botones que te ayuden con las maletas.
Pero es buen lugar, el portero es muy amable y el personal también, lo mismo que las personas que arreglan la habitación.

8/10

Excellent

03 Jul 2024

Maria

Shout out to the Staff

The staff, the front desk to the wait staff in the restaurant to the cleaning staff and the doormen, were all very kind, helpful and attentive. We felt welcomed throughout our stay. We had to unexpectedly stay an extra night and adding it to our stay was easy.

I will say, the online booking showed Double Standard room to have 2 beds and a sofa, however, our room had no sofa, which we were expecting. We arrived tired after long travel so we just stayed in the room. When I had to book the extra day, the same picture and description comes up for a room accommodation for 6, two beds and a sofa. We were not feeling at 100% during our stay (not bc of the hotel) so it was not worth moving all of our things around but I do want there to be a word of caution for anyone expecting the sofa or simply more space, as we did not get that accommodation.

4/10

Poor

02 Jul 2024

Verified traveler

The reception was poor!! The receptionist had an attitude from the beginning. She told me that I hadn’t paid for my stay and when I showed her the email with the confirmation from two weeks ago she still ask me to paid again also she told me that customers from Hotels.com or Expedia are not allowed to have the beach site view.

Friends_and_family Family

10/10

Exceptional

24 Mar 2024

Donna

Great! Will be back

Leisure Family

10/10

Exceptional

17 Feb 2024

Erwin

Go to place when in town

Travel there frequent and always stay there.
Clean friendly staff.

Business

10/10

Exceptional

04 Dec 2023

jesus

Le falta mantenimiento a los Baños

Partner

10/10

Exceptional

06 Jan 2023

Salome Flores Sierra

Staff is great, they are super nice and helpful. The property has all you need. Breakfast is excellent. The only thing I didnt like was the carpet in the hallways, it looks a bit worn down but the rest of the hotel looks quite good.

Leisure Partner

10/10

Exceptional

28 Jul 2022

Lisa

I enjoyed my stay very much

Business

6/10

Pleasant

01 Mar 2022

Todd

Rooms are ok but the beds were too soft and you sank into them. No mini fridge. No room description to ensure a balcony. Bathroom towels were old and ratty.

Business Self

8/10

Excellent

21 Feb 2022

Nellie

Bien

Leisure Self

4/10

Poor

04 Feb 2022

Linda

The keys kept not working pool area very barren no tables no character needs sprucing up no cream or sugar in tooms for coffee

Leisure Family

2/10

Poor

01 Feb 2022

Gerardo

They charged me the night because your system ddint update them with the payment of my redeemed night.

I spend hours to get a refund from them, however it will take them like 10 days to return the money to my credit card.

Business

4/10

Poor

09 Jan 2022

carlos rodriguez

It was a very disappointing experience.
A) the hotel staff had no idea on tourist attractions or tourist places.
B) they offered few help for problem solutions, they lacked of training.
C) we wated 2 hours for our room to get fixed (the doors battery got stuck)
D) bathrooms are very old, and not friendly with elder people. I suggest a safety carpet in the bath tub.
E) Some rooms do not have hygiene kit.
F) Nevertheless the breakfast was delicious.

Leisure Family

10/10

Exceptional

02 Jan 2022

Roman

There seems to be a club or something nearby , a couple nights there was loud music playing until late night.

Leisure Self

2/10

Poor

19 Nov 2021

Larry

The place was great but i paid Expedia and also had to pay the Holiday inn the same amouht again. I don't know if any of you every read these reviews but i never get a response other than thanks for your review. Larry Lyons 239-560-6165 [email protected]

Leisure Family

8/10

Excellent

07 Sep 2021

Orhan

The first room was what I have reserved. It was real good one. Wide enough and with a balcony as I requested. The problem was Wending and Ice machines. The room was facing these machines and they were so loudly... I had to change the room. Unfortunately the new room was much smaller and no sofa and no shower place... So\ I could not say it was pleasent stay...

Partner

4/10

Poor

28 May 2021

Verified traveler

We came to the hotel at 4 pm. Checkinn is at 3 pm. Paid for a superior room. Our room was not ready, they ended us giving a regular room. Instrad of offering something in return, I had to propose that they include the breakfast. Room had the phone line off. Had to call reception through my cell. They offered to change rooms, after 1 hour waiting. We did not do it because that meant to go downstair, make a checkout and then checkinn. Due to the slow service, we decided to keep the small phoneless room and go to visit the city. Gym in very poor condition. Food and restaurant service is great though. Too bad they are trapped in that hotel. It is NOT a holiday inn experience.

Leisure Family

10/10

Exceptional

11 Mar 2021

Carlos

I love it.

Beautiful and clean hotel. Amazing view of the ocean. I love it.

Business

10/10

Exceptional

06 Jan 2021

Arturo

Location was good for me. Quiet and very clean. Friendly staff and accommodating
Towels need an upgrade they are very old.

Friends_and_family Family

10/10

Exceptional

30 Oct 2020

Cecilia

Nice stay

Staff really friendly. Comfy bed, pretty view. Really good CoVID safety measurements. Would stay again for sure!

Partner

4/10

Poor

05 Sep 2020

Jose

bad smell

Sheets and pillows smelled like mold or wet clothes ., pictures on reservation are miss leading they show a ocean view to upgrade but that’s not what you get ., and reserved a king and got two doubles

Business

2/10

Poor

28 Aug 2020

Verified traveler

Las toallas bien viejas el baño tenía problemas con lo del agua salía un poco de agua caliente el hotel está muy descuidado no le dan mantenimiento nunca yo vía estado en un hotel holiday inn así todos son muy buenis

Business Family

10/10

Exceptional

26 Mar 2020

Verified traveler

We've stayed here twice and each time been impressed by the service, cleanliness and excellent location of the hotel.

Partner

10/10

Exceptional

21 Mar 2020

Verified traveler

Good Place to Stay

Very Clean. Staff worked very hard to communicate through language barrier.

Self

8/10

Excellent

14 Mar 2020

MA MAGDALENA

All staff People very friendly

Friends_and_family Family

10/10

Exceptional

09 Mar 2020

Verified traveler

The Green Inn in Campeche

Service at front desk was helpful and friendly. Food at Agua restaurant was very Mexican and tasty.

Partner

10/10

Exceptional

30 Jan 2020

Kathleen

We had a great stay at Holiday Inn Campeche

We had an overall great 7 night stay at Holiday Inn Campeche Our room on the second floor with a generous balcony offered a fantastic view of the water and the amazing palm leaf restaurant that sits on the water's edge across the street. The malecon miles long walkway provided a picturesque and cooling stroll every evening to the center of town and to the \"central park\" of Campeche where we watched daily life unfold.
There was one event during our stay that for some party goers went until 2:15 AM with some not so pretty and some very loud music. It was only a handful of people at that hour and I doubt that their side party was probably sanctioned by hotel management. However the hotel should better monitor this kind inappropriate late night noise. 2:15 in the morning is usually considered sleep time in most hotels. We will be back... after we check on any plans for late night loud music. DO GET A ROOM WITH A BALCONY!!!!

Partner

8/10

Excellent

25 Jan 2020

Verified traveler

There was a event in the social area and the musuc was very very loud

Business Partner

10/10

Exceptional

04 Jan 2020

Paola

The hotel room was great clean and comfortable, I didn’t have time to see the pool or other areas , but the service is great.

Friends_and_family Family

6/10

Pleasant

01 Jul 2019

Verified traveler

Okay hotel that's right on the water

This hotel was perfectly fine for a short visit, but it's certainly not in the best location. There is a ton of construction going on across the street and the area is not very walkable. There's not a ton of restaurants in the area, so you will have to hike a bit if you don't want to eat at the hotel. The room was clean and perfectly adequate, but nothing to celebrate. The air conditioning stopped working after the second night, so the room started to get humid and uncomfortable. Honestly, not my greatest hotel experience, but it was okay for the price.

10/10

Exceptional

23 Mar 2019

Verified traveler

Very clean, nice staff, the food was terrific. Excellent service !

Leisure Self

2/10

Poor

19 Mar 2019

Verified traveler

extremely loud and rude

The hotel has a venue for parties that kept us up till 3:30 in the morning with the loud music. Staff would not accommodate guests needs that needed to sleep.

Partner

10/10

Exceptional

05 Nov 2018

L

The staff is true to the vibe of this gorgeous city. My room was spacious, comfy and pleasant.

8/10

Excellent

15 Sep 2018

Rachel

Room was in front of the gulf but water is very dirty.
Campeche is no a beach town.
Just short stay to visit the town's historic sites.

10/10

Exceptional

22 Aug 2018

Verified traveler

It’s a nice hotel. It has been a nice hotel the last 20 time

8/10

Excellent

08 May 2018

Verified traveler

Nice hotel

Nice hotel very clean friendly staff, just a little too far from the centre of Campeche

10/10

Exceptional

26 Apr 2018

Verified traveler

The room was great and the availability of a free high quality clothes washer and dryer were wonderful. The service in the restaurant was too attentive for my tastes, removing dishes seconds after I had finished using them. There was an excellent gym 15 minutes away. The view from the room of the Gulf of Mexico was very nice.

8/10

Excellent

23 Aug 2017

Picky Traveler

good business hotel

This is the perfect hotel for a business trip. Not many nearby dining options, but they have room service until late and a very good breakfast buffet. They have a well-equipped gym and an outdoor pool. The room could have been a little quieter, but it was impeccably clean. I would stay here again for a work trip.

6/10

Pleasant

01 Aug 2017

Verified traveler

You don't get what you pay for!

The hotel, the staff, the service was fine but when we got there, we got two different types of bedrooms even though we had paid for two superior rooms we got one superior and the other one was a regular one.
Also when we made our reservations, supossedly breakfast was included but when we checked in, only two breakfasts per room were included and since we had a third person(a child) in one of the bedrooms, we had to pay an extra breakfast.

Family

10/10

Exceptional

17 Mar 2017

Roberto

Great place to stay, and reasonably priced.

The Holiday Inn in Campeche is great. The property is very clean and located across the street from the ocean, along the malecón. The staff is friendly and very helpful, specially Jacqueline at the front desk, Julio at the restaurant, and César at the bar. The wifi works perfectly throughout the hotel (don't expect fiber-optic speeds, however). The hotel bar is pretty good, with a wide variety of drinks, reasonably priced. The breakfast buffet is very good, with lots of local dishes, fruit, yogurt, eggs to order, vegetarian options, pan dulce (Mexican pastries), and plenty of coffee, so I recommend that you include it in your reservation. The only drawback for this hotel is the location, since it's not downtown. But if you take a taxi ride for $2 dollars, you are there in 10 minutes or less. Overall, I was very happy with the property, and most importantly, with the service. Campechanos are very nice people.

10/10

Exceptional

15 Feb 2017

Armando

Excellent

Excellent hotel for Bussines trips

8/10

Excellent

15 Nov 2016

Verified traveler

Clean rooms, comfortable. Nice to have restaurant on the premesis

8/10

Excellent

23 Sep 2016

Rogelio

Modern style hotel

Great hotel location with a ocean view

Family

6/10

Pleasant

15 Aug 2016

Verified traveler

Wi fi only good in reception , very poor in room

Family

8/10

Excellent

20 Feb 2016

Adrian

Good hotel

Good hotel but the swimming pool was too cold

Family

10/10

Exceptional

27 Jan 2016

Verified traveler

Clean, comfortable, accommodating staff, good food

8/10

Excellent

23 Jan 2016

Robert

A great at the south edge of the city

Campeche deserves to be seen and the location of the Holiday Inn makes that happen. it is situated on the main drag on the south side of the city (though at some distance away from the attractions of the Old City). The accommodations were good, the buffet breakfast was great, and the sightseeing was fabulous. Would go there again and would stay here again in a minute.

10/10

Exceptional

30 Nov 2015

Daniel

Great hotel with a view of the Gulf

Stayed here on a return trip. The view of the Gulf of Mexico from our balcony was excellent, and we saw the fishermen going out to sea as we woke up. The room was very clean and well maintained. The bathroom was a bit on the small side for a Holiday Inn, but the room and bathroom were very clean. The breakfast was probably the best hotel breakfast buffet I've ever had. The eggs were not preprepared, but were made to order when you went to the buffet line. All of the staff were extremely helpful and nice. We will stay again at this hotel when we return this way.

6/10

Pleasant

25 Jul 2015

Jose

Good for sleeping

I was out mostly with family.

Family

8/10

Excellent

22 Jun 2015

Michael

Only issue was upon check-in the front desk issued a room that was occupied. I had to return to be issued another.

Partner

6/10

Pleasant

19 May 2015

raymundo

Not so hot

the room was small bad view food was decent bar was good.

Family

10/10

Exceptional

12 Apr 2015

gaby

Excellent

Excellent and beautiful hotel. All staff are good bla bla bla bla bka
Very close from town

8/10

Excellent

08 Apr 2014

Jose

Good location and service

The bathroom in the room that we stayed in on the first floor needs updating. Bathroom looked old and dirty. Overall we had an OK stay except that there was a wedding that night and the music did not stopped playing until 3 AM. The location is great you have a great view from the balcony.

10/10

Exceptional

25 Aug 2013

Verified traveler

Really surprise and impressed

After staying in so many holiday inn around the Yucatan. Campeche was definitely 5 star. I usually stay in Cancun or Playa Del Carmen which are suited for people who do not travel as much as we do. But Campeche was really nice, they have very high standards for business travelers. the restaurant was 5 star.

2/10

Poor

29 Jun 2013

Hermy4u

Good for one night

Hotel is only good for one night to sleep somewhere. I prepaid the hotel at hotel.com but at checkout next morning they tried to charge me again. After arguing with the manager she complained that they did not receive any payment from hotel.com. I told her that this wasn't my problem and that I payed already. After signing the invoice we could leave and will never come again.

Family

10/10

Exceptional

24 Jun 2013

Monko

Good value quality in Campeche

It was a very good hotel, staff was very attentive and in general the hotel is very nice, clean comfortable rooms with wifi and cable TV. The breakfast buffet is very good and popular with locals. However, despite the fact that you have two pillow options (firm and soft), I found both of regular quality and difficult to tell which was which. Cable TV was snowy and low quality.

Family

8/10

Excellent

26 Nov 2012

pets

Holiday Inn Campeche

Hotel was very nice, front desk very helpful and courteous. We enjoyed our stay, it was a good location as well, great palapa right across the street. We will return on our next trip to Campeche.

Partner

10/10

Exceptional

23 Jan 2012

B

Terrific View

The view to the sea is incredible overall in the morning

10/10

Exceptional

30 Dec 2011

Lennoxville traveler

Great stay

Staff veey polite and helpful, the room was very clean, location could not be better. I definitely recommend this hotel

8/10

Excellent

29 Sep 2010

Joseph

I will come back

the sea views, reception, breakfast service and attention of staff were perfect and we probably will return to Campeche (Mexico).

Partner

6/10

Pleasant

04 Jan 2010

Traveling Husband

Campeche Holiday Inn

We did not like this town because it was a fishing town and everything smelled.

Partner

10/10

Exceptional

18 Jul 2026

Sergio

Excelente vista al mar y el personal muy atento, la habitación estaba limpia y muy cómoda, el desayuno fantástico. Solo pasé una noche así que no usé la alberca u otro servicio, pero sin duda regresaría

Family_with_children

10/10

Exceptional

15 Jul 2026

Juan

Habitación limpia, personal atento.

Self

6/10

Pleasant

02 Jul 2026

Mauricio Carmona

No está muy limpio

Family_with_children

10/10

Exceptional

25 Jun 2026

EDUARDO

La atención de todo el personal de primera agradecemos la atención del Sr Julio
Muy amable y atento

Family

10/10

Exceptional

23 Jun 2026

Magaly

Excelente

Business

10/10

Exceptional

22 Jun 2026

EFRAIN

Es un hotel cómodo y bien ubicado

10/10

Exceptional

03 May 2026

Carla

El desayuno buffet es variado y delicioso. La albercaiy agradable y tiene espacio para niños.

Family_with_children

10/10

Exceptional

26 Apr 2026

María del Carmen

Buena atención

10/10

Exceptional

22 Apr 2026

hernando jo

todo muy bien

10/10

Exceptional

02 Mar 2026

Rosa

Una vista excelente frente al mar, eso me gustó mucho

10/10

Exceptional

26 Feb 2026

Rosa

Todo muy bien con el servicio

10/10

Exceptional

19 Feb 2026

Natalia

Es un excelente lugar, con excelente ubicación. Limpio. Los colaboradores son siempre amables y atentos, Julio siempre está para ayudarte y la camarista Nury es muy atenta a los detalles, excelentes y recomiendo el buffet en el desayuno esta mega delicioso. Para mis hijos la pizza y los tacos de arrachera en la cena fue lo máximo. Y la vista que tuve fue espectacular. Muy recomendado! Disfruten su estancia aquí!

Family_with_children

8/10

Excellent

10 Feb 2026

Gerardo

El personal muy amable, solo qué no había limpieza en los pasillos.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Juan Carlos

Todo estaba limpio y la vista del cuarto espectacular

10/10

Exceptional

06 Feb 2026

Adrian

Buen servicio y alimentos

Friends_and_family Family

10/10

Exceptional

30 Jan 2026

eduardo t

Habitación impecable. Todo el personal muy amable y servicial. El check in y check out rápido y eficiente. El desayuno excelente

Partner

10/10

Exceptional

30 Jan 2026

Juan Carlos

Solo la chica de la administración no era amable pero todo en general muy bien

Partner

8/10

Excellent

22 Jan 2026

Luis Felipe Gutiérrez

Ok

10/10

Exceptional

17 Jan 2026

JOSE MARTIN

Me fue muy bien, bonita instalación, disfrutas el lugar.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Fernando Andres Arnabar

Ok bien todo.

10/10

Exceptional

14 Jan 2026

Fernando

Bien

8/10

Excellent

11 Jan 2026

Jorge Alberto

El menú del desayuno era el mismo todos los días, los cuartos mediocres, mala calidad de blancos, elevadores en malas condiciones, una sola máquina de hielo en el hotel, mal olor

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

ROLANDO

Todo excelente. Las camas muy confortantes, las almohadas, todo muy limpo, el restaurante muy variado y con precios accesibles.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Edgar ivan

Excelente estancia familiar