Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Hotel Mragowo Resort&Spa

Masuria · Poland

Ul. Gizycka, 6View location

8.0/10Excellent193 Reviews
Cleanliness8.4/108.4
Service8.2/108.2
Comfort7.6/107.6
Condition7.2/107.2
Location8.4/108.4
Neighborhood8.6/108.6
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Hotels with spa
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Mragowo Resort&Spa

Indulge in a rejuvenating experience at the spa, offering massages, body treatments, and facials. Enjoy the hotel's recreational amenities, including two indoor pools, a complimentary water park, and a sauna. Stay connected with complimentary Wi-Fi, and utilize the concierge services and arcade/game room.

Savor local and international cuisine at Beldany, one of the hotel's two restaurants, or enjoy 24-hour room service. The coffee shop/cafe offers convenient snacks. Unwind with a drink at one of the two bars/lounges or two beach bars.

Business travelers will appreciate the 24-hour business center, complimentary newspapers, and dry cleaning/laundry services. The hotel boasts a conference center and eight meeting rooms for events. Self-parking is available onsite (subject to charges). Relax in one of the 212 air-conditioned rooms, each equipped with a flat-screen television and complimentary Wi-Fi.

Bathrooms include showers, complimentary toiletries, and hair dryers. Conveniences such as phones, safes, and desks are also provided. Located near Amphiteatre Mragowo (0. 6 km), Kosciol Sw. Wojciecha (1. 9 km), and other local attractions, Hotel Mragowo Resort & Spa offers convenient access to explore the area.

Read more about this hotelShow less

The closest airport is Frederic Chopin Airport (WAW), approximately 298. 4 km away.

When you stay at Hotel Mragowo Resort & Spa in Mragowo, you'll be on a lake, within a 15-minute walk of Czos and Amphitheatre Mragowo. This family-friendly hotel is 1 mi (1.6 km) from Kosciol Sw. Wojciecha and 1 mi (1.6 km) from Church of St Wojciech.

Make yourself at home in one of the 212 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: PLN 3.45 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Self parking fee: PLN 40 per night
    • Pet fee: PLN 100 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    English

    Polish

Nearby attractions

Czos 0.8 km / 0.5 mi
Amphitheatre Mragowo 0.9 km / 0.6 mi
Kosciol Sw. Wojciecha 1.6 km / 1 mi
Church of St Wojciech 1.7 km / 1 mi
Ewangelican Church of Mragowo 1.9 km / 1.2 mi
Museum Mragowo 2 km / 1.2 mi
Bismarck Tower 2.3 km / 1.4 mi
Mragowo Wyrzezbione Miasto 2.4 km / 1.5 mi
Juksty 4.3 km / 2.7 mi
Ogrody Markiewicz & Motylarnia 5 km / 3.1 mi
Dobrynek 5 km / 3.1 mi
Mragowo Military Museum 5 km / 3.1 mi
Zalczyk 6.4 km / 4 mi
Wierzbowskie 6.9 km / 4.3 mi
Probarskie 10 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1981
  • Total number of rooms: 212
  • Number of floors (main building): 2
  • Single rooms: 46
  • Double rooms: 168
  • hotel
  • American Express
  • EC
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 93 more facilities & services
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Beach
  • Ski slopes
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Room service
  • Laundry service
  • Bicycle hire service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Private beach area
  • Electric kettle
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room
  • Meeting room: 8
  • Projector
  • Photocopier
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area
  • Sun loungers
  • Parasols
  • WaterSlides
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Nightclub
  • Outdoor Rooftop Swimming Pool
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Spa centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Breakfast and dinner
  • Half Board
  • Half board with drinks
  • Picnic
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishment
  • SailingExtra charge
  • CanoeingExtra charge
  • Pedal boatingExtra charge
  • Table tennis
  • Fitness
  • Beach volleyball
  • Billiards
  • Bowling alley
  • Mini golf
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN THREE BEDSTWIN • THREE BEDSTWN.3B

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    TWIN THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Hotel Mragowo Resort&Spa

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Mragowo Resort&Spa

8.0
Excellent
193 Reviews
Cleanliness
8.4 /10
Service
8.2 /10
Comfort
7.6 /10
Condition
7.2 /10
Location
8.4 /10
Neighborhood
8.6 /10
Amenities
8.6 /10
75 reviews shown
10/10
Exceptional
26 Feb 2026
Mantas
Great food, staff, location.
10/10
Exceptional
01 Sep 2025
jan
pool area
Friends_and_family Friends
4/10
Poor
13 Aug 2025
Verified traveler

NEVER again!

The hotel is old, below standard. The rooms are decorated 20 years ago, with only the bathroom renovated. The worst part is the mattresses in the beds, which are terrible—soft and worn. Never again!
Friends_and_family Family
10/10
Exceptional
24 May 2025
Edyta

Super miejsce!

Great place, great service szczególnie pani Iwona i pani Beata z Spa. Śniadanie królewskie, wybór niesamowity!
Partner
8/10
Excellent
29 Dec 2023
Edvinas
Everything was ok, just one big minus - you have to pay for parking (40 pln for night). It is not included in the room price.
There are a lot of activities for the children, the water-pool is working from 8:00 till 21:00 and it’s not very crowded.
Friends_and_family Family
2/10
Poor
07 Aug 2022
Maciej

Don't get fooled by the look of the hotel

4 stars are only for a fun activity.
Reception is a careless and unkind.
We had to wait over one hour for check in even though we get email check in is for 3pm we got room after 4
Rooms are very old worn not so comfy to stay in.
Food just ok, bread not fresh, not to many options
Don't get fooled by the look of the hotel
Overall didn't feel welcome
8/10
Excellent
24 Jul 2020
Gabija
Everything was good, but there was an unpleasant smell in the corridors of the hotel.
Friends_and_family Family
10/10
Exceptional
01 Mar 2020
Aleksey

Amazing!

Our stay was amazing as always!!! Have gone here for 9-10times!!! Really recommend this hotel!
Partner
8/10
Excellent
24 Nov 2019
Timo

Quite stay with nice view

We appreciated staying at this hotel during our trip in Poland. The staff was ferkelnd, spoke good English and helped us get around. The breakfast is big and there were extremely many people and it was overcrowded. The rooms are spacious and clean. No elevator to the floor which was a bit annoying.
Partner
6/10
Pleasant
28 Jul 2019
Verified traveler
Obecnie trwa remont hotelu . Mimo 4ch gwiazdek jeszcze trochę brakuje do pełnej satysfakcji. Problemy ze szlafrokami ( rozmiary ), stare ręczniki kąpielowe.
Family
2/10
Poor
08 Jul 2019
Monika
didn't like anything, for the price i expected top property while it was during renovations that wasn't mentioned to us. i'd never stay there again, horrible stay, couldn't wait to leave
Leisure Family
8/10
Excellent
29 Sep 2018
Richard

An easy stay

Stayed in 4 nights, the hotel is looking a little dated decor wise but every thing worked and the staff are very nice.
Our bed was super comfortable one of the nicest I've slept in for awhile although the mattress protector had a plastic backing which tended to make my wife and I sweat a little so that could maybe be improved.
The small bathroom had good shower pressure and consistent temperature.
The hallway to our room was a bit musty smelling..
The restaurant food is just Ok nothing standout the Buffett we had one night really was the best option, breakfast was ok but I'd have really liked some bacon.
Parking is secure, there is an excellent gym and swimming pool.
I would definitely stay here again.
Partner
8/10
Excellent
13 Sep 2018
Verified traveler
I stayed for a business trip. The hotel is located in a perfect location but the condition of bathrooms, balconies and cleaning need attention. The ceiling is broken in lobby and walk ways. The food quality is bad, the fins of fish were on the skin. The staff is not friendly at all. Rooms are very small.
10/10
Exceptional
21 Aug 2018
Maria

Excellent place for family vacation.

ny


Very nice resort with many attractions and activities children's oriented.
Buildings and rooms requiring some renovations in near future.
Very good and tasty buffet breakfast..


Family
10/10
Exceptional
23 Jul 2018
Ivana
The resort is an excellent spot for families with small and school age children. When in the area, we would stay at Mercure with a great pleasure.
6/10
Pleasant
11 Jul 2015
Anna

Mercure great potential if modernised/refurbished

Definitely not a 4 star hotel, the staff very friendly and kind, however our room needs to be refurbished, carpet heavily stained, tiles on the wall old and need replacement, duvet cover washed out. Air conditioning very much needed, patio needs to be refurbished. During our stay regularly smoke fumes coming from the patio. The reception staff very polite and helpful, also the gentleman working at the bar where the pools and bowling- lovely and kind. Good facilities: bowling 1PLN/1minute, pools-0,50PLN/1minute, very expensive car park 34PLN per day(£7!)got a negotiated discount to 20PLN. Great swimming pool, and excellent areas for kuds. The Hotel placed in a great area, near to the lake, cycle path, number of caffes, also amphitheater.
Partner
10/10
Exceptional
13 Jun 2015
Tom

Lake district base

Very good hotel if exploring the Lake district. Very good restaurant and staff are very helpful. Some very nice walks along the lakefront close by.
4/10
Poor
05 May 2015
Chretien

Misleading...Four Stars? Hardly.

Front desk staff were nice. The room was to put it mildly; stains too numerous to count on the carpet. Grout of shower and bathroom was nearly black. This is by NO means a four start hotel by any measurement, any where in the world.
Partner
10/10
Exceptional
17 Nov 2014
Franck

nice stay

very quiet and cosy room
4/10
Poor
18 Sep 2014
Sebastian

hotel for renew

hotel to renew
Family
8/10
Excellent
15 Sep 2014
Verified traveler

Nice, renovated hotel

Close to the lake, very nice pool and spa. Reasonable price for the offered quality.
Family
8/10
Excellent
13 Sep 2014
Jonathan

Recreational activity galore

Great hotel bursting with recreational activities (pool, bowling, mini golf, water slides) and on the shore of a beautiful lake with pedalos and other water sports. Food and drink all very cheap and hotel generally clan and well looked after.
8/10
Excellent
16 Jul 2014
Anna

Always a pleasure

I've been going to this hotel with my family for over 20 years, and I always come back with pleasure. The multitude of facilities offered by the hotel, the closeness to the lake and other attractions within close range mean there is always lots to do, but it's also wonderful to relax, enjoy the spa and be lazy at the lakeside. My only remark is that the hotel look is a bit dated.
Other thing - since it's an extremely family friendly hotel, you better be used to the presence of lots of children.
Partner
6/10
Pleasant
18 Nov 2013
Domi

Nice hotel clouse to the lake

nice staff, good meal, clean room,

big (-) cold water in the jacuzzi outside
8/10
Excellent
10 Sep 2013
Maria

pretty as a picture

Very good, well run and friendly, clean hotel in beautiful area, Stayed here for a wedding and really enjoyed the time here. All staff encountered here were very friendly.
8/10
Excellent
27 Aug 2013
KC

Superior rooms are great, standard one dissappoing

We booked a standard room and were most disappointed to find ourselves in a room without A/C and torn mosquito net in the window, allowing flies to come in. We paid the extra to upgrade and were able to experience a true 4 star experience
Partner
8/10
Excellent
28 Jun 2013
Doreen

Good hotel for area

Hotel was good choice for us. It was close enough to town (about 1.5km) and to Wolf''s Lair (about 30 mins) which we went to see. Rooms were very comfortable. There was no air-conditioning but we have found this at other hotels in the north. The breakfast buffet was the best we had on our entire trip. Staff were a somewhat helpful but there was a language problem. Our only complaint was that they charged 34 zloty a day for parking which is a lot considering this is a remote area.
Family
6/10
Pleasant
06 Jul 2012
Verified traveler

Better on the Inside Than on the Outside

The Hotel has the look of a Communist era sanitorium and indeed may have been just that. Arrival was complicated by a security guard and a barrier to the car park. She was clearly not expecting us and spoke no English. We eventually were allowed in but this was a service we had booked beforehand and had paid for. Not a good first impression. It is modern inside but incredibly dark. The corrridors are frankly unpleasant to walk along. Our room was comfortable and had the benefit of a balcony and windows on two sides but it was on a floor inaccesible by lift and with heavy suitcases after a long car journey this was not welcome. Our main concern was the restaurant. We were told by reception the times the dining room would be open but when we arrived for a meal it was clear we were neither expected nor welcome and we were kept waiting for some some time before being shown to a table. We then waited some time again before a waiter offered us a buffet being provided for a tour group already in the room. It was clear that any attempt to order anything else would have been unwelcome. Little English was spoken in the hotel and there were no English language programmes available on the T.V.
Family
10/10
Exceptional
30 Jun 2012
Jean

BBeautiful location for an excellent spa/hotel

We wished we'd allowed more time to extend our stay once we saw the hotel. It was truly a \"perfect\" place to spend a week.
Family
8/10
Excellent
13 Jun 2012
Nelson Delgado

Mercury Mrongovia

Very pleasant and relaxing hotel, very helpful staff and very nice food...defenetlly will be back
Family
6/10
Pleasant
17 Aug 2010
mark

Mercure Mrongovia Resort & Spa

This hotel is perfect for families - the pool and family facilities are excellent.

I spent two weeks travelling around Poland with my friend - looking to see the sights, sounds and tastes of poland. The hotel is set in the heart of the polish lake district and nearby Wolds Lair - hitlers war time bunker base in the forest. Although you wouldn't know any of this from either the hotel. There are no tours, not information and the staff were totally unhelpful (and for a 4 star hotel) spoke little English. They couldn't even provide information on local transport. The hotel felt like a mini center parc and they clearly weren't interested in anything outside that. A real shame, because everything else about the place was lovely.
6/10
Pleasant
02 Aug 2024
Dorota
Hast Hotel ist sehr ruhig gelegen. Leider sind die Zimmer in die Jahre gekommenen.
Wir waren eine Woche da und zurm Frühstück gab es jeden Tag das gleiche. Zum Mittagessen war es jeden zweiten Tag was gleich und teilweise war es lauwarm oder sofern kalt.

Im Wellnessbereich war die Dampfsauna fast ohne Dampf und die letzten 3 Tage kaputt.

Für 4 Sterne Hotel ist da noch Luft nach oben.
Leisure Family_with_children
6/10
Pleasant
19 Jul 2024
Verified traveler

Regular family resort. Stressed staff. Ok but not

Regular family resort. Stressed staff. Ok but not more. Full menu only on weekends. Close to small beach..
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Axel
Mehmed war als Bedienung hervorragend
Leisure Family
6/10
Pleasant
05 Jun 2023
Birgit
Die Damen, die Termine für den Spa vergeben haben, sprachen kein Englisch. Termine wurden doppelt vergeben.
Von den jeweils vier Duschen bei den Umkleidekabinen funktionierte nur jeweils eine Dusche.
Am Whirlpool (Aussenbereich) wuchs viel Unkraut zwischen den Wegplatten.
Für uns war das alles nicht so schlimm, doch konnte man sehen, dass dieses Hotel (bis auf den Empfangsbereich), in die Jahre gekommen war.
Leisure Partner
10/10
Exceptional
29 Jul 2022
Agnieszka
Polecam 👌
Leisure Family_with_children
4/10
Poor
08 Jun 2022
Wieslaw
boende stämde inte med beställning ,maten under man kunde förvänta sig av 4-stjärning hotell och väldig dyr , 3 stjärnor är mer rättvis betyg
Friends_and_family Family
8/10
Excellent
10 May 2021
Arek

Polecam

Bardzo miła i pomocna obsługa, w hotelu czysto, blisko jeziora. Hotel ma czasy świetności za sobą chociaż jego część została wyremontowana. Powiedział bym że to mocne 3 gwiazdki nie 4, ale dobra lokalizacja i przemiła obsługa pozytywnie wpływają na pobyt, polecam hotel szczególnie rodzinom z dziećmi.
Friends_and_family Family
8/10
Excellent
08 Sep 2020
Katarzyna

Z dziecmi ok

Hotel bardzo dobry dla rodzin z dziecmi, jedzenie ok, duzy plac zabaw wewnetrzny, maly ale fajny plac zabaw zewnetrzny + tyrolka, fajny basen z długą zjezdzalnią, maly brodzik. W razie deszczu nie sposob sie nudzic. Pokoje niezbyt duże ale wlasciwie bylismy tam tylko na przebiórke i w nocy. Z minusów - ulokowano nas na 2 piętrze z niedzialajaca winda :/ stan obiektu - niby ok ale widac jego nadgryzienie zębem czasu.
Friends_and_family Family
6/10
Pleasant
16 Aug 2020
Krzysztof
Spełnił moje oczekiwania
Partner
8/10
Excellent
08 Aug 2020
Maciej

super dla rodzin z dziecmi

Super dla dzieci, mnostwo atrakcji, ciepłe baseny, dobre jedzenie, super lokalizacja. Małe ciasne pokoje i łazienki, troche podstarzałe.
Friends_and_family Family
10/10
Exceptional
05 Aug 2020
Beata
Alles war perfekt, wir waren sehr zufrieden! Das Personal war sehr kompetent, das Essen hervorragend! Es herrschte nette Atmosphäre!
8/10
Excellent
25 Jul 2020
EUGENIUSZ

Mrągowo

Obiekt pięknie położony, w miarę czysto utrzymany, jednak brakowało wymiany ręczników czy też dołożenie wody w drugim dniu pobytu, jak również zasłania łózek, wyrzucenia śmieci. Ogólnie pozytywnie oceniam ten obiekt jednak widać iż obsługa powinna być na nieco wyższym poziomie - usprawiedliwieniem może być duża ilość gości co niosło za sobą dużą ilość obowiązków.
Pozdrawiam serdecznie.
E. Piekarek
Partner
2/10
Poor
16 Jul 2020
Wanda Therese
Ikke bra hotell for den prisen. De har plastikk på sengene så dette er ikke bra.
Partner
8/10
Excellent
19 Jun 2020
Verified traveler

Fajny pobyt

Bardzo przyjemnie, choć hotel wymaga odświeżenia to dla mnie najważniejsze jest to, że dziecku bardzo się podobało ( wiele atrakcji ).
Friends_and_family Family
4/10
Poor
16 Feb 2020
Vida

Не советую

Встретили Никак. Выдали ключи молча и ничего не объясняли. Русского языка не знают. Типа))) Отель старый, напольное покрытие все стерто чуть ли не до дыр. Бассейн маленький, полный детей вечером, плавать негде. Парные микроскопические. На улице купель тоже маленькая. В номере туалетная комната убрана плохо. Душ сломан, не крепится. Вода еле течет, нет напора. На балконе грязь!!! Не выйти. Короче НЕ СОВЕТУЮ!!!
Partner
10/10
Exceptional
07 Jan 2020
Anna

Sehr gut

Es war Super! Hotel ist nicht NEU aber war sehr sauber, Leute waren sehr nett und freundlich, Essen war gut und so viel
Friends_and_family Family
4/10
Poor
05 Dec 2019
Elzbieta

czy na pewno 4 gwiazdki?

4 gwiazdki to było chyba 30 lat temu. Ogólnie czysto i bardzo miła obsługa, ale obiekt zdominowany przez rodziny z dziećmi. Na wypoczynek i relaks nie ma co liczyć, wszędzie biegają i krzyczą dzieci i trzeba na nie uważać, nawet w spa nie ma ciszy spokoju bo dzieci chlapią się na pontonach w basenach z solanką, biegają i krzyczą przy zapalonym świetle jak na stadionie. Nie polecam wyjazdów biznesowych lub wypoczynkowych. Szkoda, bo miejsce jest super, z pięknym widokiem na jezioro. Obiekt posiada ogromny potencjał a staje się pensjonacikiem dla dzieci. Hotel jest w trakcie remontu, więc jest szansa że pokoje będą też w standardzie 4 gwiazdek, bo w tej chwili widać upływ czasu w łazienkach i na meblach.
Friends_and_family Friends
6/10
Pleasant
01 Dec 2019
Andrzej

Zawiedziony

Hotel w trakcie modernizacji, pokoje czyste, materace nowe, drogi parking , brak możliwości negocjacji ceny za parking, nieuprzejma obsluga recepcji, ceny w barze jak w 5* hotelu w Warszawie. Basen, kręgielnia,sauna i silownia pracuja do 22 godz. jakas kpina.
Partner
8/10
Excellent
02 Sep 2019
Wiktoria
Śniadania dobre , jak zamawia się obiad to długo czeka się na obsługę . Spa , baseny i sauny były super.
Friends
4/10
Poor
29 Jul 2019
Verified traveler

PRL 90’

Rozpadający się hotel. Chyba przed liftingiem. W recepcji nad wejściem wisi „oko proroka”, co tylko potwierdziło nasze przypuszczenia, że hotel jest obecnie w rękach Turka. Ponoć w niedalekiej przyszłości ma być gruntowna przebudowa. Obecnie to straszna padaczka. Jedynie śniadania ok, choć po filiżanki do kawy trzeba było czekać ok. 20 min. Łazienki niedoczyszczone, kafelki z początku lat 90. Futryny z mdf porozklejane. Na balkonie syf, popiół po petach, itp. Obsługa jak najbardziej ok. Starali się bardzo, ale trochę ich było za mało. Hotel wypełniony na full z uwagi na Piknik Country Mrągowo. Ceny w tym czasie astronomiczne! Jest potencjał. Wrócę tylko po remoncie.
Family
8/10
Excellent
22 Jul 2019
Marcin
stan obiektu słaby - odpadający tynk zewnętrzny, na szczęście hotel ma być remontowany w tym roku
Family
4/10
Poor
10 Jul 2019
Michael
Alles gerade eine große Baustelle , Hotel liegt oben am Berg einige schritte zum See.
Rechnungen stimmen nicht mit abbuchungen überein , viel stres um überhaupt Papier zu bekommen. Hohe Nebenkosten wegen Parken.
8/10
Excellent
18 Jun 2019
Verified traveler
soweit alles ok, da derzeit auf den neuen Standard (vorher Mercure-Hotel) umgebaut wird, ist mit, allerdings wenigen, Einschränkungen zu rechnen.
Gemeldete, sicherheitrelevante Mängel (die immer mal auftreten können) sollten umgehend beseitigt werden.
Leisure Self
10/10
Exceptional
15 May 2019
Zbigniew
Hotel przyjazny rodzinom z dziećmi. Na miejscu kompleks basenowy. Możliwość jazdy rowerem i spacerów.
Kuchnia troche w stylu „Orbisu”, ale potrawy smaczne.
Hotel w trakcie przemiany wizerunku. Na pewno odwiedzę ponownie.
10/10
Exceptional
29 Apr 2019
Verified traveler
Sehr Kinderfreundlich! Alle super nett! Viel Auswahl!
8/10
Excellent
12 Apr 2019
Michal

Przyjemne miejsce

Hotel przeszedł odświeżenie i jest już znacznie przyjemniej niż za czasów gdy był w rękach sieci Mercure. Wygodne łóżka, czysto, smaczne śniadania.
Z drugiej strony, system jacuzi nadal nie działa w basenie na zewnątrz i parking nadal kosztuje 34zł za dobę.
Partner
10/10
Exceptional
01 Apr 2019
Joanna

Wspaniały hotel

Hotel wspaniały, byliśmy już tutaj drugi raz i napewno nie ostatni.
Przemiła obsługa, dużo atrakcji dla dzieci, bardzo wygodne łóżka i czyste pokoje.
Polecam!
Family
10/10
Exceptional
17 Mar 2019
Andrzej

Polecam bardzo

Wspaniały hotel lubię tam przebywać i często wracam. Teraz jeszcze ruszyły remonty wszystko na plus
Partner
10/10
Exceptional
25 Feb 2019
Igor
Хороший завтрак и зона СПА.Местоположение отеля классное - на озере с хорошим проминадом.В целом отдых удался на славу.Приветливый персонал.
Partner
10/10
Exceptional
09 Feb 2019
Wojciech

Udany pobyt z dziećmi

Udany pobyt z dziećmi. Hotel przeznaczony dla rodzin z dziećmi. Bardzo miła obsługa. Smaczne i różnorodne posiłki. Mnóstwo atrakcji dla dzieci: sala zabaw, basen, rozbudowany plac zabaw. Hotel zaczyna remont elewacji dzięki czemu będzie o wiele ładniej wyglądać z zewnątrz. Jeden ratownik na dwa baseny oddzielone ścianą to raczej niewystarczający nadzór.
Family
10/10
Exceptional
27 Nov 2018
Mariusz
Bardzo fajny pobyt. Czyściutko i super jedzonko. Mnóstwo atrakcji dla dzieciaków. Park wodny bardzo fajny.
Polecam!!!!!!
Family
8/10
Excellent
13 Nov 2018
Amelia

Wyjazd rodzinny w długi weekend

Ogólnie wyjazd na plus i polecam rodzinom z dziećmi w każdym wieku. Hotel nastawiony jest na wyjazdy rodzinne, ale niestety przy pełnym obłożeniu ciężko skorzystać z atrakcji. Pokoje, a zwłaszcza łazienki wymagają odświeżenia. Było dość czysto, choć mojej rocznej córeczce udało się znaleźć kilka okruchów i papierek na wykładzinie pozostawiony przez poprzednich lokatorów. Dużo zależy od miejsca zakwaterowania. Z dwójką małych dzieci zostaliśmy zakwaterowani na samym końcu hotelu i było to odrobinę uciążliwe, gdyż to są już konkretne odległości do pokonania, z dzieckiem na ręku, do restauracji czy lobby.
A z bardziej pozytywnych rzeczy: profesjonalnie wykonany masaż i miła atmosfera w spa, dobre jedzenie w restauracji, bardzo miła obsługa, fajna sala zabaw i place zabaw zewnętrzne.
Family
8/10
Excellent
27 Aug 2018
Daria
Hotel godny polecenia, przepyszne śniadania, świetne baseny i atrakcje dla dzieci, super okolica. Mały minusik - niedziałające jacuzzi na zewnątrz, łazienki trochę z tamtej epoki (ale czyste). Mercury w Poznaniu trochę na lepszym poziomie, ale są to drobne niuanse nie mające w zasadzie wpływu na funkcjonowanie w hotelu. Poza tym wszystko super. Wspaniałe SPA.
Family
6/10
Pleasant
22 Aug 2018
Paulina

Blisko do jeziora

Generalnie pobyt był bardzo udany. Po 4gwiazdkowym hotelu spodziewałam się jednak pokoi o zupełnie innym, dużo wyższym standardzie. Pokoje ciasne, kiepsko wyposażone i umeblowane. Zdecydowanie przydało by im się odświeżenie i unowocześnienie. Codziennie sprzątanie pokoju polegało na dostawie wody i zabraniu worków ze śmieciami. Pani puka, po czym po 2 sekundach otwiera drzwi bez oczekiwania na reakcję ze strony mieszkańców pokoju- trochę nie bardzo. Jeżeli ktoś ma porównanie z innymi hotelami, ten niestety pod względem pokoi i jakości związanych z nimi usług wypada blado. Generalnie hotel z dużą ilością atrakcji- basen, spa, kręgielnia, stoły do ping-ponga, place zabaw, wewnętrzna sala zabaw, animacje dla dzieci- jak najbardziej na plus. Śniadania dobre, menu restauracyjne obiadowe mało urozmaicone. Panie w recepcji średnio uprzejme. Lokalizacja, bliskość jeziora, widok z tarasu, bliskość sklepów, barów, restauracji- na plus.
Family
8/10
Excellent
21 Aug 2018
Klaudia

Dobry hotel.

Dobry hotel na pobyt z rodziną. Dużo atrakcji, blisko jeziora.
Family
6/10
Pleasant
20 Aug 2018
Krzysztof
Hotel który lata świetności ma już za sobą , najlepsze w nim to położenie,hotel nie warty swojej ceny
Partner
6/10
Pleasant
29 Jul 2018
Gabriele

Naja,

Das Hotel ist eher ein Ferienheim, Teller und Besteck waren nicht suaber, das Zimmer hat schon bessere Zeiten gehabt. Für ein Mercure-Hotel haben wir mehr erwatet. Rund ums Hotel wird gebaut, die Terasse ist nur zur Hälfte offen. Spabereich nicht direkt im Hotel. Parkplatz war überbelegt, man fand nur mit viel Mühe einen Parkplatz. Personal nicht sehr freundlich.
Partner
8/10
Excellent
24 Jul 2018
Pawel
Stary orbisowski obiekt wyremontowany i pod szyldem Mercure. Miejsce przede wszystkim dla rodzin z małymi dziećmi - rozbudowana oferta atrakcji dla dzieci, animacji. Standard w pokojach ok, na śniadanie ogromny wybór w ramach bufetu szwedzkiego. Bardzo miły personel. Do tego basen, który czynny był niestety tylko do 21.
Family
4/10
Poor
20 Jul 2018
Michael

back in die 80er

Wir haben ein zentrales Hotel für Ausflüge in bzw. um die Masuren gesucht
8/10
Excellent
03 Jan 2018
Stefan

Gut Lage.

Gute Lage direkt am See (5 min zu Fuß den Berg hinunter). Großartige Ausstattung zu Beschäftigung von Kindern. Service etwas harsch, aber okay.
Family
6/10
Pleasant
17 Oct 2016
Iwonna

Jesienny relaks.

Rewelacyjne SPA oraz infrastruktura z tym związana: baseny, gabinety, strefa.ciszy...
Family
6/10
Pleasant
04 Aug 2016
Marcin

Miła obsługa, ale hotel to maksymalnie 3*

Hotel z zewnątrz bardziej przypomina ośrodek wczasowy - kemping niż hotel, nie mówiąc już o 4 gwiazdkach. Są tu co prawda takie atrakcje jak basen, spa czy kręgielnia, ale pokoje to maksymalnie 3 gwiazdki. Za czajnik, szlafrok lub klimatyzację trzeba dopłacić. Restauracja a'la carte serwuje smaczne dania. Duży plus dla większości obsługi za miłą atmosferę.
Partner
8/10
Excellent
22 Mar 2016
Olga

Отдых в меркурии

Все очень неплохо,отель староват,требует небольшого ремонта,но это компенсируется шикарными завтраками))).В бассейне работали не все гидромассажные приспособления.Но в общем и целом нам понравилось.Нет кондиционера,летом может быть проблема.При выезде из отеля оказалось,что парковка была платной!!!При бронировании об этом ни слова.Неприятный \"сюрприз\".И ещё с нас взяли \"климатический сбор\",о котором так же услышали первый раз.Для отеля такого уровня-по меньшей мере странно.
Partner
8/10
Excellent
14 Jan 2016
Leonid

Уютный отдых в отеле \"Mercure\"

В целом отель очень удобен для отдыха, тихо, замечательный воздух и променад вокруг озера.
Partner

Location & surroundings

Hotel Mragowo Resort&Spa
Ul. Gizycka, 6, Mragowo, Poland

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 15 more nearby hotels

Hotel Mragowo Resort&Spa

197 hotel photos