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Hotel Poza Rica Centro

Poza Rica · Mexico

2 Nte & 10 Ote Col ObreraView location

8.6/10Excellent237 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.4/108.4
Location8.0/108.0
Neighborhood7.6/107.6
Value4.0/104.0
Amenities8.8/108.8
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Poza Rica Centro

This traditional Poza Rica, Veracruz hotel offers modern amenities and services to business travelers and vacationers alike in the center of downtown Poza Rica. The Best Western Hotel Poza Rica is located near the financial district in the downtown area of Poza Rica, a region famous for its petroleum.

This Veracruz hotel features beautiful handcrafted tile designs throughout the hotel and is just 8 kilometers from El Tajin Airport, making this hotel the perfect location when traveling for business or pleasure.

Guests to the Best Western Hotel Poza Rica enjoy local and international cuisine at the hotel's restaurant, Faja de Oro, offering live piano music and cocktails at the bar, Salón de Recuerdo. The Best Western Poza Rica also offers well-equipped conference rooms for business meetings.

The historic El Tajin Archeological Zone is 16 kilometers away and attracts visitors from around the world due to the size of the ruins and unique characteristics including distinctive styles of art and architecture.

Read more about this hotelShow less

Visitors are also near numerous recreational activities including hiking, water rafting, rock climbing and several area beaches. Make a reservation today and save at the Best Western Hotel Poza Rica!

With a stay at Hotel Poza Rica Centro, you'll be centrally located in Poza Rica, a short 5-minute walk from Hospital Regional Pemex and 12 minutes by foot from Park of the Americas.

This luxury hotel is 0.4 mi (0.6 km) from 18 de Marzo Square and 0.5 mi (0.8 km) from University Veracruzana Poza Rica. Make yourself at home in one of the 64 air-conditioned rooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

Planning an event in Poza Rica? This hotel has 269 square feet (25 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: MXN 420.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Hospital Regional Pemex 0.4 km / 0.3 mi
18 de Marzo Square 0.6 km / 0.4 mi
University Veracruzana Poza Rica 0.7 km / 0.4 mi
Park of the Americas 1 km / 0.6 mi
Plaza Gran Patio Shopping Mall 5.5 km / 3.4 mi
Tajin Golf Club 7.5 km / 4.7 mi
Los Voladores of Papantla 17.7 km / 11 mi
El Tajin 17.8 km / 11 mi
Museo Teodoro Cano 24.8 km / 15.4 mi
Bautista Sinai Church 47.1 km / 29.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1955
  • Year of most recent renovation: 2011
  • Total number of rooms: 64
  • Number of floors (main building): 5
  • Single rooms: 3
  • Double rooms: 58
  • Junior suites: 3
  • Suites: 3
  • Accessible rooms: 2
  • hotel
  • American Express
  • JCB
Show 66 more facilities & services
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Harbour
  • Beach
  • Golf course
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Transfer service
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Dining area
  • Clothes dryer
  • Café
  • Bar
  • Restaurant: 1
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Banquet hallExtra charge
  • Air conditioning in Restaurant
  • Conference room: 1
  • Meeting room: 4
  • Projector
  • Printer
  • Photocopier
  • Business centreExtra charge
  • Audio-visual equipment rental
  • Fax
  • TV lounge
  • Pub
  • Breakfast
  • Breakfast buffet
  • Breakfast served to the table
  • Continental breakfast
  • Hot breakfast
  • Breakfast a la carte
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 50 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable3 photos

    Hotel Poza Rica Centro

    SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Fridge
    • Minibar
    • Housekeeping
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • Cot on demand
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 25 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable1 photo

    Hotel Poza Rica Centro

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width, Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Fridge
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Cable TV
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 25 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable4 photos

    Hotel Poza Rica Centro

    DOUBLE TWO BEDS

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    25 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Desk
    • Ironing set
    • Tea and coffee making facilities
    • Fridge
    • Minibar
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Fitness room
    • Housekeeping
    • Cable TV
    • Individually adjustable air conditioning
    • Toiletries
    • Bathroom
    • Shower
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Disability-friendly bathroom
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Hotel Poza Rica Centro

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Alarm clock
    • Toiletries
    • Fridge
    • Cable TV
    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    SUITE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hotel Poza Rica Centro

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Poza Rica Centro

8.6
Excellent
237 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.4 /10
Location
8.0 /10
Neighborhood
7.6 /10
Value
4.0 /10
Amenities
8.8 /10
100 reviews shown
8/10
Excellent
11 Feb 2026
Michael
Room was very nice
Self
10/10
Exceptional
04 Jan 2025
JUAN
The only thing that I don’t like is the breakfast service food not ready went supposed to be not even the coffee is ready service restaurant take to long to be served that’s the only thing I don’t like it
Leisure Partner
6/10
Pleasant
22 Oct 2024
TULA
Need to improve their showers
Business Partner
10/10
Exceptional
15 Mar 2024
Claudia
Excelente atención
Leisure Family
10/10
Exceptional
09 Jan 2024
Perla
The hotel is nice, the room was so comfortable and clean and the restaurant service was great
Leisure Partner
10/10
Exceptional
08 Apr 2023
Kenneth
Good Place to stay.
Leisure Family
6/10
Pleasant
24 Oct 2021
Vladimir

More of a buiseness hotel

The hotel is overall good since it is clean and well mantained, but very slow, check in at night was slow even thou they have two poeple at the desk an only 1 person ahead of me. Parking was not diffcult even thou the parking lot is around the block. Even thou i payed for taking an extra person and being cleared by the clerk that by doing that all our breackfast were included, it was necesary to clarify on the desk the next day to make it valid. The waitress made me do that, but after it respected the deal. So i think that is more of a business hotel.
Friends_and_family Family
8/10
Excellent
21 Jun 2021
Verified traveler
Great location!!!!
Leisure Family
10/10
Exceptional
18 Jul 2020
Andrea
Staff was very nice and friendly and very helpful.
Friends_and_family Partner
8/10
Excellent
21 Apr 2019
Verified traveler
Los genres muy amables.
Family
10/10
Exceptional
27 Mar 2019
Verified traveler
Staff was so friendly and location was impeccable!
Business_and_leisure Family
8/10
Excellent
25 Nov 2018
Robert
Super clean, staff friendly and helpful, nice free buffet breakfast, firm bed, room not very soundproof, centrally located, pharmacy next door, taxis everywhere
6/10
Pleasant
14 Sep 2018
Verified traveler

So & So...

Difficult to say cause I didn't get to see other hotels in the area... the standards of this hotel are so and so... certainly could be better... people were very nice and kind though...
10/10
Exceptional
15 Feb 2016
pon

Outstanding comfort, more than expected!

In comparison with previous stays in Mexico, this American style of hotel is perfect, spacious and fully equipped with necessary goods.
Especially manager on duty and front staff were so kind to advise our tour to El Tajin.
10/10
Exceptional
03 Feb 2015
Zulema

Poza Rica, Veracruz GREAT!! 7 day stay

We were greeted at the airport & transported to the hotel.
Best Western Hotel is in middle of the city on main st. Great shopping areas. The city market 2
blocks away from hotel. Didn't need to rent a car to go shopping. Everything is just there. We did take taxi's to the ruins of El Tajin, Esmeralda beach, & Papantla to see the flyers. Transportation is very reasonable not expensive as we thought. My husband & I had a great time. We will travel again to this beautiful city & stay at Best western.
10/10
Exceptional
01 Jan 2015
Verified traveler

Good breakfast

I really enjoyed the stay, the hotel is very clean and the staff is wonderful, always available to help.
2/10
Poor
24 Feb 2011
Anonymous

sucks and super dangerous

at the check in no one new about my reservation,
place looked super dirty and staff super unfriendly,
in the lounge staff was offering prostitutes the older bartender what an idiot..
do not stay in BW poza rica - you will end up in the lobby on the little chair over night.
8/10
Excellent
04 Feb 2011
Tom

Comfortable in an uncomfortable place

Most comfortable I've found in Poza Rica. Biggest problem is street noise.
4/10
Poor
20 Jul 2009
Anonymous

acceptable

The hotel was more geared to the needs of business people. For vacationers there was only very limited information available. The dining room has no charm.
Family
10/10
Exceptional
14 May 2026
Lorena
El más céntrico y con habitaciones muy cómodas.
Self
10/10
Exceptional
07 May 2026
Andrea
Todo muy bien 👍
Self
10/10
Exceptional
24 Apr 2026
Nancy
Todo bien
Self
6/10
Pleasant
19 Apr 2026
Betzabe
Nos dieron una habitación horrible y tuvieron que cambiarnos, la limpieza dejan mucho que desear y las instalaciones también, el desayuno muy bueno y el personal muy atento.
Partner
10/10
Exceptional
23 Mar 2026
Christian Armando
Tocan las puertas en las mañanas insistentemente para ver si quieres servico de limpieza. En todas las habitaciones, es muy molesto
8/10
Excellent
20 Mar 2026
David
Habitación limpia
Self
8/10
Excellent
15 Mar 2026
Zury sarai
Buena atención del personal.
10/10
Exceptional
05 Mar 2026
RURIKO
なんと言っても部屋にしっかりした冷蔵庫があるのが嬉しい。チェックアウト時も必要であれば市内のどこでも車で送ってもらえる。これは評価点を上げます。スタッフも日本語で挨拶してくれるし、とてもフレンドリー。長距離バスに乗るので朝ご飯は食べなかったら、食べなかったの?と気遣ってくれる。
Partner
10/10
Exceptional
23 Feb 2026
Jorge Gerardo
Excelente atención del personal
Self
10/10
Exceptional
12 Feb 2026
Manuel
La habitación bien, personal atento y lugar bien ubicado
8/10
Excellent
08 Feb 2026
GUSTAVO ADOLFO
El personal excepcional.. habitación grande y limpia, bien climatizada y TV con canales de internet, buen desayuno, esencial el amplísimo parking que dispone el hotel gratis para clientes ( a 1/2 cuadra y con servicio valet parking ).. RECOMIENDO: solicitar habitación en la zona interior por el ruido de la calle… que hace casi imposible dormir…
Partner
8/10
Excellent
01 Feb 2026
Guadalupe
Todos muy amables y muy buena la habitación
8/10
Excellent
20 Jan 2026
Jose
Buena localización, buen servicio.
Business
8/10
Excellent
20 Nov 2025
Jose
Buen servicio y atenciones.
Business
10/10
Exceptional
09 Nov 2025
Liliana
Habitación limpia, personal muy amable, desayuno incluido
Business_and_leisure Self
8/10
Excellent
09 Nov 2025
Big G
La habitación muy bien , los servicios muy buenos la comida en el restaurant muy buenos,solo en el restaurant un detalle en el desayuno del 1er día de mi esposa
Business Family_with_children
10/10
Exceptional
05 Oct 2025
Alberto
El personal es amable, pero el servicio en el desayuno desorganizado y lento.
Business
10/10
Exceptional
05 Sep 2025
Jose
Centrico
Business
10/10
Exceptional
31 Aug 2025
ZURY SARAI
Todo bien.
Business_and_leisure Self
10/10
Exceptional
24 Aug 2025
Guillermo
Muy amables todos en el hotel. Gracias
Leisure Partner
10/10
Exceptional
07 Jul 2025
Eulogio

Buena opcion para hospedarse en Poza Rica

Excelente servicio, personal muy atento, muy buenas instalaciones.
Business
10/10
Exceptional
07 Jun 2025
Carlos
Muy buen nivel de limpieza, Muy comoda la cama, el servicio excelente el personal siempre dispuesto a ayudar, el desayuno muy bueno, colo que an el pasado el pan de dulce estaba incluido en el desayuno buffet, el cafe riquisimo. Muy recomendable.
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Ana Karen
Buena ubicación, falta variar el menú del desayuno y tener abastecida el area de café no habia vasos, ni aditamentos para el mismo.
Business
10/10
Exceptional
29 May 2025
Alfredo
muy comoda la estancia
Leisure Friends
10/10
Exceptional
17 Apr 2025
VictorManuel
Buena en general
Leisure Family
10/10
Exceptional
10 Apr 2025
Alberto
En General todo bien
Business
10/10
Exceptional
28 Mar 2025
Jose
Ubicación muy buena, se pueden obtener diferentes servicios caminando
Business_and_leisure Friends
10/10
Exceptional
28 Feb 2025
VICTOR MIGUEL
Very goog
Business_and_leisure Family
10/10
Exceptional
02 Feb 2025
Fumio
道路に面する部屋は、自動車の走行音がうるさい。
道路に面していない部屋は、驚くほど静か。
Leisure Self
10/10
Exceptional
08 Jan 2025
ABRAHAM DE JESUS
excelente ubicacion y buenas instalaciones, todo estuvo perfecto
Partner
10/10
Exceptional
03 Dec 2024
Brenda
Todo excelente!
Business Self
10/10
Exceptional
02 Dec 2024
RURIKO

素晴らしい送迎サービス

部屋は広く綺麗で清潔です。レストランの食事はとても美味しく特製のカルドや海老のニンニク風味、小海老のカクテルを堪能しました。
改善点としてはシャワーブースのカーテンをもっと長くするかトイレとの仕切りをもっと高くしてお湯が外に跳ねないようにして欲しいです。足ふきマットがすっかり濡れてしまいます。洗面台を使うと水が配管から床に落ちてしまうので使えませんでした。
チェックアウト後にシティに戻るバスターミナルまで無料で連れて行って貰える送迎サービスは有り難かったです。ポサリカの中なら到着時に電話すれば迎えにも来てくれるそうです。
スタッフの皆さんはフレンドリーで日本語で挨拶してくれたり笑顔のサービスがとても素敵です。
Friends_and_family Family
10/10
Exceptional
14 Oct 2024
ISRAEL
excelente servicio en el restaurant, el personal del hotel en general bien.
Leisure Partner
10/10
Exceptional
23 Sep 2024
Sebastian
Muy buena opción para hospedarse en el centro de poza rica
Leisure Family
10/10
Exceptional
10 Jul 2024
Antonio
Muy bueno
Business_and_leisure Self
8/10
Excellent
06 Feb 2024
Julio
Lugar muy limpio, buena ubicación lo que no me gustó fue que cuando bajé al desayuno nadie me recibió o explicó cómo era el servicio, entiendo que es buffet pero solo se me acercó un mesero para ofrecer café y fue todo terminé de comer, sali y nuevamente nadie me preguntó mi número de habitación y me retire, la comida estaba rica pero si les falta un poco más de empatía por parte de los meseros.
Leisure Family
10/10
Exceptional
15 Jan 2024
Barbara

Enorm herzliches und hilfsbereites Personal

Absolut herausragend war die Herzlichkeit und Hilfsbereitschaft des Personals. Zimmer sind gut, mit allem was es braucht. Das Restaurant ist eine gute Adresse in einer eher unschönen Stadt. Ich habe mich wohl gefühlt und würde auch wieder dort übernachten.
Self
10/10
Exceptional
22 Oct 2023
Alexis
Todo bien
Business
10/10
Exceptional
17 Sep 2023
Martin
Personal muy amable y servicial
La habitacion muy adecuada
Leisure Partner
10/10
Exceptional
31 Aug 2023
MARCOS
Las habitaciones muy limpias. La atención muy buena. Y muy atentos con personas con sillas de ruedas.
Leisure Family
10/10
Exceptional
06 Aug 2023
Marlon Alejandro
todo bien
8/10
Excellent
05 Mar 2023
ALVARO
Todo bien a excepción del horario de inicio del servicio de desayuno. Según iniciaba a las 8 y comenzó a las 8:30. Situación que afecta al turista que tiene que viajar.
Si determinan que es a las 8 es a las 8, el personal de servicio debería programarse en tiempo para iniciar a la hora citada.
La comida al final de cuentas muy bien, aunque ya no pudimos probar dls guisos debido a que no habían terminado de montar los alimentos
Partner
10/10
Exceptional
03 Sep 2022
Arturo
.
Leisure Partner
10/10
Exceptional
21 Jul 2022
Alejandro
Excelente Servicio de todo el personal, las instalaciones muy bien
Leisure Partner
10/10
Exceptional
16 Jun 2022
Octavio Vera
Personal muy amable y atento en todo momento tienen un excelente restaurant además que está ubicado en el
Corazón de la ciudad todo cerca
Business_and_leisure Friends
8/10
Excellent
18 Feb 2022
Oscar Gabriel

Comodo y centrico

La estancia fue muy buena, el personal fue muy amable, las instalaciones son comodas, el unico inconveniente es que la ventana del baño da al pasillo y pues no se puede tener abierta a libertad, la tv por cable fallan algunos canales pero tiene buenos canales, quitando esos inconvenientes la verdad todo muy bien.
Friends_and_family Family
8/10
Excellent
04 Jan 2022
ALFONSO
Esta muy bien actualizado y cuidado el hotel.
Leisure Self
8/10
Excellent
04 Jan 2022
ERASMO
El Baño, la única ventilación que tiene es una ventana hacia el pasillo donde toda persona que pasa por el mismo se da cuenta que te encuentras dentro del baño ya que queda al mismo nivel del pasillo e inclusive se pueden ver las personas.
Leisure Family
10/10
Exceptional
26 Dec 2021
Josefina
Muy atentos, amables y muy comodo el hotel, ambiente agradable y familiar
Friends_and_family Family
10/10
Exceptional
16 Dec 2021
Rosa Ariadna
Muy buena ubicación, sabroso el restaurante.
Business Self
8/10
Excellent
30 Sep 2021
FELIPE
El desayuno antes era muy bueno.....considero que bajo la calidad
Leisure Partner
8/10
Excellent
14 Jul 2021
Verified traveler
Me gusta la ubicación del hotel
Leisure Partner
10/10
Exceptional
07 Jun 2021
Verified traveler
Me gusta por la ubicación, y por que es muy sabrosa la comida de su restaurante.
Business Family
10/10
Exceptional
19 Mar 2021
Verified traveler
El platillo del mes, del su restaurante delicioso. Además, es el único restaurante donde hacen unos hot cakes dignos de pedir. Aparte de la siempre muy buena atención de todo el personal.
Business Family
8/10
Excellent
01 Jan 2021
Judith
Estacionamiento se encuentra a una cuadra. Ofrecen valet parking.
Leisure Partner
10/10
Exceptional
11 Oct 2020
Rosa
Muy buena atención tanto en el hotel como en el restaurante, en especial de Osiris
Business Family
10/10
Exceptional
17 Sep 2020
Rosa
Muy buena atención. De igual manera, muy sabrosa la comida del restaurante.
Business Family
8/10
Excellent
08 Apr 2020
Verified traveler
Solo lo que me pareció muy chico fue el ares del baño
El restaurante muy limpio y Rica comida
Business
10/10
Exceptional
17 Mar 2020
Verified traveler
Esta muy bien el hotel, el servicio, el desayuno muy rico, la habitacion muy confortable
Business Self
8/10
Excellent
04 Mar 2020
Roman

Muy bueno

Excelente Servicio, Restaurante y Ubicación, es cómodo, no es un hotel nuevo en sus instalaciones, pero si de lo mejor en la zona.
Partner
8/10
Excellent
30 Jan 2020
Emilio
Muy bien de acuerdo a lo planeado
Self
8/10
Excellent
01 Jan 2020
Verified traveler
En general bien, solo que el desayuno es muy simple y básico sin opciones
Leisure Family
10/10
Exceptional
28 Dec 2019
Verified traveler
Excelente atencion al cliente por parte de los trabajadores
Leisure Family_with_children
8/10
Excellent
08 Nov 2019
Verified traveler
Todo bien, la comida buena , siempre que voy a Poza Rica, me hospedó en este Hotel
Friends_and_family Family
8/10
Excellent
17 Oct 2019
Verified traveler
Buena Ubicación cerca del centro, la habitación limpia.
Business Partner
8/10
Excellent
26 Aug 2019
Verified traveler
Su ubicación accesible para movilidad y restaurantes y comercios cercanos
Friends_and_family Family
10/10
Exceptional
29 Jul 2019
Verified traveler
Que no tuviera alberca, en verdad me deje guiar por otros hoteles de la cadena que he visitado.
Leisure Family
8/10
Excellent
22 Jul 2019
Verified traveler
El baño tenia basura de otros huespedes, solicite que se limpiara y se atendio bien
Friends_and_family Family
6/10
Pleasant
04 Jul 2019
Alejandro
Los cuartos estaban muy pequeños y las puertas del baño no funcionaban adecuadamente.

Por lo demas, el servicio fue adecuado.
Friends_and_family Family
8/10
Excellent
01 Jul 2019
Verified traveler
En general el hotel está bien, buen trato del personal, la comida excelente
Friends_and_family Partner
8/10
Excellent
27 Jun 2019
Verified traveler
La ubicación es muy buena y la actitud y el servicio del personal son excelentes.
Business Self
8/10
Excellent
03 Jun 2019
Francisco
El baño es amplio, la cama y sus almohadas son de lo mejor, me he hospedado en otros hoteles best y la verdad las camas y almohadas son lo mejor.
Business_and_leisure Family
8/10
Excellent
30 Mar 2019
Verified traveler
El baño no coincide con las fotos, muy pequeño y al entrar al cuarto hay un escalon muy peligroso, no lo esperas
Friends_and_family Family
10/10
Exceptional
13 Jan 2019
Verified traveler
Excelente atencion y servicio, mut limpio y los alimentos con buen sazón.
2/10
Poor
06 Jan 2019
Ana Luisa

NEFASTO! ME DAÑARON MI AUTO

Nefasto, el estacionamiento no está ahí y lo tienes que dejar en el Valet del hotel. Me rasgaron la vestidura de piel del asiento del piloto, no hubo quién me diera solución. Quedaron de localizar al gerente que estaba fuera y me contactarían, es hora que nada. El daño es una rasgadura desde la paste superior hasta la parte baja, evidentemente no fue accidente. Les pedí revisar sus cámaras y videos y por supuesto que no me dieron razón. NO LO RECOMIENDO, NEGLIGENTES, PÉSIMO SOLUCIÓN DE PROBLEMAS, ESTACIONAMIENTO LEJOS.
Family
10/10
Exceptional
28 Dec 2018
Verified traveler
el hotel se encuentra bien ubicado cerca de bancos, comercios y de los servicios mas elementales.
8/10
Excellent
18 Dec 2018
HITOSHI
中心部にある目立つ建物、屋上の(BW」の大きな看板が遠くからも見える。駐車場は別の場所にあって配車を頼む。コーヒーメーカーあり。コストパフォーマンスは悪くない。この街で一番大きなホテルでは?
10/10
Exceptional
06 Nov 2018
Verified traveler

Magnifico Hotel

Buen Hotel, centrico y buanas instalaciones. Atencion excelente en el Restaurant y buen desayuno. recomendable.
Partner
6/10
Pleasant
05 Aug 2018
MARÍA ELENA

Experiencia desagradable

La atención de los empleados es buena.Lo que no nos gustó fue que la habitación que nos tocó en el primer piso daba a la calle y se escuchaba lo que hablaban las personas que iban pasando. Por la noche se escuchaba el ruido que hacían los autos al pasar muy fuerte. Por esa razón no lo recomiendo. El desayuno es muy sencillo.
Family
8/10
Excellent
31 Jul 2018
Laura

Hotel céntrico

Todo el personal, fue muy amable durante nuestra estancia, el desayuno está muy bien
8/10
Excellent
26 Jul 2018
oskar

mejor hotel de la zona

muy buen servicio, amables. muy buena ubicacion. mejor hotel de la zona. Solo tuvimos un tema con el agua caliente, fuera de eso todo bien
Family

Location & surroundings

Hotel Poza Rica Centro
2 Nte & 10 Ote Col Obrera, Poza Rica, Mexico

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Hotel Poza Rica Centro

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