Name: Best Western Prairie Inn & Conference Center
Address: 300 S Soangetaha Road, Galesburg, 61401, US

10/10

Exceptional

05 Aug 2026

Ashlynn

If we come through the area again we will definitely choose to stay here again, we traveled with our 2 dogs for the first time and had a pet friendly room which was WONDERFUL! It had a sliding door opening up to a. Grass area and patio which made it easy for potty breaks. The A/C in the room worked very well also. Overall, we had a fantastic stay. The breakfast was located in the main building which was convenient to get to through the courtyard/open area inbetween buildings. I would definitely recommend this stay!

10/10

Exceptional

02 Aug 2026

Susan

Upon arrival I received a warm welcome. The lobby is clean and offers hot coffee or cold water. My room was clean with a mini-frig and microwave. It had an ironing board and iron too. The bed was very comfortable. The shower was nice and hot. The bathroom walls could use a little upgrading though. The breakfast buffet was delicious and I found plenty to eat being gluten free. Parking was never a problem. I will be back.

8/10

Excellent

02 Aug 2026

Craig

No in room coffee maker.

8/10

Excellent

27 Jul 2026

Erin

Convenient location for attending a wedding in the city. I don’t think the restaurant was open. The gym was very minimal with no weights. Staff was helpful when needed.

6/10

Pleasant

23 Jul 2026

Eddy

The air conditioning was not working in hallways 89 degrees...iron in room had sticky residue on it .
Motorcycle was in handicap area and complaint in but no one moved it.
Hallway carpet was filthy.. security doors left open at night due to no air conditioning not working well no ice machine on main floor

2/10

Poor

22 Jul 2026

Daniell

Breakfast was great place was clean nice deep pool however there was issues with returning my deposit they kept saying they did my bank never got it ended up have to do a dispute and got my money back that way can have a wonderful hotel but when you mess peoples money up that’s even worse

8/10

Excellent

21 Jul 2026

Lisa

The only issue we saw was there were no towels for guests at the pool and we had to go to the front desk each night of our stay to get them.
Everything else was great

Partner

10/10

Exceptional

20 Jul 2026

david

It was fine,clean.breakfast was great.hot and plenty of choices

Partner

6/10

Pleasant

20 Jul 2026

Angela

The check-in process was friendly and easy. We stayed there to attend a wedding reception and was told by the groom that the shuttle would be taking Guest back-and-forth to the venue at no charge. When I arrived, I was told it would be $20 each way, which I thought was ridiculous, especially considering it was only a mile away. At first glance, our room seemed clean, but there were urine spots all over the bathroom floor as if the floor hadn’t been mopped in quite some time. The hotel is older and has had a facelift, but definitely not top-notch. If you’re not looking for anything fancy and just need a place to sleep, it’s not bad but I will say that I found the beds to be very hard and uncomfortable. Don’t think I will return to this hotel. Should I ever need to stay in this town again.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

James

Very quiet and comfortable.

Friends

10/10

Exceptional

19 Jul 2026

Thomas

The breakfast was the best I had in years staying at hotels. The cook came out with hot bacon.

8/10

Excellent

17 Jul 2026

Robert

No in room coffee

Self

10/10

Exceptional

14 Jul 2026

Christina

I really enjoyed the complementary breakfast. It was well-maintained and you could tell that the staff took care of ensuring a clean environment for dining. There are some great places nearby in terms of needing any necessities. We also enjoyed the pool with our family. Having the pool towels was a nice plus.

My only concern would be the hand soap and things were bolted to the wall so for little people they weren’t able to wash their hands. Also, when I requested more towels I felt like I was being rationed for towel usage.

All in all, it was a comfortable place to stay in Galesburg

Family_with_children

6/10

Pleasant

13 Jul 2026

Dennis

The room was large, and the bed comfortable. The A/C worked fine. We slept well, and had a nice breakfast. However, this property is very dated ... back to around 1985. The furniture in the room was a mix of very old, and fairly new. The property has a lot of wood decoration, with dark brown carpets. It worked out fine for an evening stay, which is all we needed.

Partner

4/10

Poor

12 Jul 2026

Mark

Shower floor was moldy. Bedroom floor slightly damp with a heavily scented cleaner. Maybe trying to hide moldy smell?

Partner

10/10

Exceptional

11 Jul 2026

alanna

The room was clean, the bed was comfortable, the amenties were great

Partner

10/10

Exceptional

11 Jul 2026

shaun

We arrived at 10pm the night of, the staff was courteous and helpful. We left at 7:30 am and had no issues.

Partner

8/10

Excellent

06 Jul 2026

Britt

Great pool and breakfast! Very helpful and friendly staff. Cool building.

Friends_and_family Family

6/10

Pleasant

06 Jul 2026

Mary

Language barrier with the cleaning stuff was quite irritating. Place needs remodeled and cleaned a whole lot better

Partner

8/10

Excellent

04 Jul 2026

Kerry

Only stayed a short while, got in at 3 am out by 10. The lady checking me in at 3 am seemed bothered and annoyed I was there. The day staff was much friendlier. Breakfast was not great. Small continental selection and no orange juice at all. It is older some of hallway carpets were stained some. Beds were comfortable and shower had great pressure and super hot. No elevator and you have to walk a ways to get to some rooms. It was a little expensive for what you get. I should have driven to monmouth and stayed at the super 8 and saved 50 for the night

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Joseph

Very nice breakfast

Family_with_children

8/10

Excellent

01 Jul 2026

jason

Pretty well kept for the age of the property. Rooms are clean furnishings were in really good shape.. I would stay again.

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Donna

The staff was very pleasant & helpful. Breakfast was outstanding. Plenty of parking available. Would definitely return.

Partner

10/10

Exceptional

28 Jun 2026

Debbie

The guy at the front desk was very helpful. Our room was fresh and clean. Breakfast was good. It was very easy to park very close to our room. Our room was also close to where I could take the dog out for walks. Will go to Best Western again when I visit my Dad.

Family_with_children

10/10

Exceptional

28 Jun 2026

Chadwick

Very clean. Great Breakfast.

8/10

Excellent

27 Jun 2026

Dan

The room was very clean and comfortable, although the air conditioner was very loud. It is an older building, but well maintained. The continental breakfast was very good and has a large seating area. The area is a little out of the way, but has nice grounds and very quiet.

Family

2/10

Poor

22 Jun 2026

Gabrielle

‼️‼️⚠️ The manager and staff are racist and rude! Very unprofessional! My stay and experience has turned me off to any future bookings. In 2026, on Juneteenth and being in town for a funeral I was treated like a criminal and had authorities called on me and my family. DONT BOOKK HERE GO TO THE HOLIDAY INN‼️⚠️

Family_with_children

8/10

Excellent

18 Jun 2026

ANGELA

Highly recommend as an AFFORDABLE option. The staff is welcoming and accommodating. The rooms are comfortable and well maintained. Breakfast was amazing (hot and plentiful). The grounds and buildings are “vintage” in a cute way, although the landscaping is a little sad. I thought I might walk to Hy-Vee (grocery store) to pick up something for supper, but there weren’t any sidewalks. The location is tucked out of the way, which I found to be pleasant while not feeling unsafe.

Self

8/10

Excellent

16 Jun 2026

Ahmil

Breakfast was great, staff were very friendly. Very convenient.

Partner

10/10

Exceptional

14 Jun 2026

Russell

Helpful staff, easy parking, quiet and a nice breakfast

Partner

6/10

Pleasant

14 Jun 2026

Chris

Need new mattresses.

Partner

10/10

Exceptional

13 Jun 2026

Vickie

The staff was exceptionally friendly and the hotel was very clean and easy to access.

Partner

6/10

Pleasant

11 Jun 2026

Maureen

To be fair, we got the room at 9:45pm and checked in a little after 10 because we were in the middle of a lightning storm.

I'm never sure if the staff appreciate people using online services like this.
The guys at the desk were polite, but not friendly. They assured me that I could have a room on the ground floor. The room they put us in was longer than a full block walk down at least 4 corridors to the end of the last one. We were walking past many conference rooms. I was dropping my bag and finally abandoned it so I could find the room, then went back. It's not that we had so much with us, it was carrying the water bottles and my work stuff from the car.
Speaking of water, their water tasted terrible. Thus the need to give each person a bottle of water. Ice had a horrible smell and taste.

Room was clean. Bed comfortable. Air conditioning worked well. Breakfast was usual make your own waffle, scrambled eggs, sausage, and good breakfast potatoes.

Many kids there that day. They were not a problem.

In the same situation I would stay again but would use the one luggage cart to get my stuff to the room.

Partner

8/10

Excellent

10 Jun 2026

Thomas

Best in Galesburg

Family

10/10

Exceptional

10 Jun 2026

Greg

All good, no complications, thank you!

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Sanjay

The gym can be a bit more enhanced with equipment and weights. Also food is an issue. Breakfast is so frugal

Friends_and_family Family

2/10

Poor

05 Jun 2026

Anne

The staff were very friendly. The room had a terrible smell, and it is very old. The carpet needs to be cleaned or replaced. The website says it has an almost 4 rating but that is not true. It should be 2 rating.

Pet

8/10

Excellent

04 Jun 2026

Cara

The staff was extremely nice and helpful

Family

4/10

Poor

30 May 2026

Cheryl

This hotel itself is substandard. The overall condition of the building is just sad. She is a tired old building that should be totally refurbished. On top of that, the \"breakfast\" was prepackaged muffins, ugly fruit... instant scrambled eggs. The counters in the breakfast area were disgusting and sticky. The person who checked us in was outstanding. She was friendly, cheerful, helpful, and kind. A wonderful ambassador for the hotel.

Partner

10/10

Exceptional

29 May 2026

Molly

A very clean hotel with friendly staff…had a breakfast better than a lot of other hotels

Partner

10/10

Exceptional

26 May 2026

Bradley

Always clean and smells good

Partner

2/10

Poor

25 May 2026

Susana

Will definitely not be staying at a Best Western again. When we checked in we weren't even given directions to our room. I asked for the direction to the elevator, since our room was in the 300, the elevator did not take us to the side of the floor our room was in. We hit a dead end!
The property was dark and dingy! Our tv didn't work. I saw a bug crawling on the hallway. Just bad overall!

Friends_and_family Family

4/10

Poor

24 May 2026

JANET

DO NOT STAY HERE. Very Disappointing. Parking lot access door did not lock so was open to the public at all times. Was reported to management but nothing was done. When people checked out, room doors were left standing open (overnight) so that anyone coming in via the unlocked doors had a room waiting for them to use.
Bathroom had mold/mildew.
Lobby has video gaming machines - a new addition in the last 2 months. Front desk staff was very proud of this addition. This traveler found it an unpleasant addition.
Be careful of the \"partially refundable\" as this is not true. I tried to cancel a portion of the stay but was advised that there was no refund so after paying for full stay checked out early.

Self

4/10

Poor

20 May 2026

Jeff

TV did not work
Was not offered a free beverage as advertised
Full breakfast was your basic hotel breakfast buffet
Only 3 small pillow for a king bed
Morning staff at front desk was very nice
Afternoon staff for checking in was not present at desk - had to wait

Partner

10/10

Exceptional

08 May 2026

Donna

Breakfast was great: fresh, well stocked and well maintained

Friends_and_family Family

6/10

Pleasant

06 May 2026

Kristine

Area was pretty rough looking. There was no restaurant as stated online

Partner

8/10

Excellent

10 Apr 2026

Eric

Clean, quiet, and a decent breakfast buffet. Those are our top 3 criteria and this place hit them all. We had a comfortable room and had no issues, problems or concerns. The staff were pleasant and helpful.

Partner

2/10

Poor

08 Apr 2026

Frederick

We have stayed at this property at least annually for last 14 years and this is the first time I have ever been this disappointed. First, I went to fill the bathtub and noticed the outside of the tub had long, black curly hair stuck to it. So I felt like the tub probably wasn't clean enough for a soak. I was a little surprised that the hotel says they are pet-friendly but then charged a $40 a night fee. I figured that was like a security deposit so I let it go. My husband and I were celebrating our 19th wedding anniversary so we had bought a special dog biscuit for our dog to eat when we had our special meal. My dog did get pink frosting on the duvet cover, but that would have easily washed out. If it would not then my dog would also be stained pink and he is not. So I was horrified when I received a call that we were being charged $100 for destroying linens. I still tried to resolve the situation by asking if they had laundered the linens and was told they were ruined. I suggested giving me the linens as if they were now unusable and I would be charged for them, at least I could see that the stains wouldn't come out and would have something for my money. The person calling refused; saying they had already been thrown out. This sounded like a lie as clearly they would have still been on the property as we had only left an hour prior. I will continue to rate this stay on every app I can find and will do a BBB report until I either get the ruined sheets or a refund of the $100

Partner

10/10

Exceptional

01 Apr 2026

Dana

Would definitely stay here again! Great staff, comfy bed and the shower was amazing (great water pressure)!! Also very clean and quiet! Thank you again! We will stay here again next time we are in the area! :)

Partner

10/10

Exceptional

30 Mar 2026

Cassandra

Breakfast A1!!

10/10

Exceptional

19 Mar 2026

Susan

My husband and I really enjoyed the friendliness of the staff and the quietness of the rooms. The room was clean and comfortable too. The breakfast area was great and the man working there was very friendly and attentive. Would definitely stay there again.

Partner

6/10

Pleasant

19 Mar 2026

Dave

No hot tub
Gym equipment was ok

Family_with_children

8/10

Excellent

16 Mar 2026

Andrew

Initial issue with card/key not working and faulty battery which t I rned out to be faulty CO2 detector. Management fixed it promptly and was courteous.

Partner

10/10

Exceptional

16 Mar 2026

Milton

Great staff.

Self

10/10

Exceptional

15 Mar 2026

Velma

Great time

Family

10/10

Exceptional

14 Mar 2026

Kelsey

Very nice hotel

8/10

Excellent

14 Mar 2026

Elizabeth

Staff very friendly, pool is great and not too cold, woodwork and accents throughout very beautiful, breakfast was excellent, room was very comfortable but bathroom could use some minor updates. Overall excellent and would stay again!

Family_with_children

10/10

Exceptional

10 Mar 2026

Anthony

Very nice and friendly staff

10/10

Exceptional

04 Mar 2026

Kristie

This place was fabulous!

8/10

Excellent

02 Mar 2026

Meg

Nice place. Unfortunately they do not have a bar or restaurant. No snacks. I think they should invest in comforters. 1 thin blanket and a sheet

Self

8/10

Excellent

19 Feb 2026

Michael

The hot breakfast was good. The room was really nice, except for a small leak around the lavatory faucet. The hotel was really quiet, because there were fewer guests than normal, even on a holiday weekend. The proprietor was very friendly and interested in our opinions about the property. Nice sized pool, but no hot tub. Expedia promise of two complimentary drinks, means two bottles of water. No bar or restaurant in this sprawling building. We would come back again.

Family

6/10

Pleasant

15 Feb 2026

Melissa

Outside door did not shut on its own.

Leisure

6/10

Pleasant

08 Feb 2026

Phillip

Huge place. Almost like a former convention center? Anyway, we arrived after midnight and were absolutely exhausted. There were only 4 cars total in the parking lot. Not many people on a Friday night…creepy.
We just wanted to get in bed. Instead…
The hostess sent us to the furthest room, around the hotel maze (it was so hard maneuver since you go through several closed doors AND they have no signs) on the top floor— which is the 3rd floor, but you push the level 2 button on the elevator???)
We got lost. It took 20 minutes to find our room, and it was literally the very last room at the very end of the last possible hall we could find. Totally a mess!

Business_and_leisure Family

10/10

Exceptional

08 Feb 2026

Courtney

Clean room, friendly staff, great breakfast!

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Julie

Staff was courteous. Room was fine. Needed cleaner sheets, my bed had a spot in it. Otherwise stay was fine.

Leisure Friends

10/10

Exceptional

17 Jan 2026

Anthony

No issues

Leisure Family

6/10

Pleasant

14 Jan 2026

Rick

Definitely an older hotel. The towels have been used many, many times and were not fluffy at all. There was a dripping in one of the stairwells so the carpet was wet.
The breakfast was good and the cost of my stay was low so those were good points.

Leisure Self

8/10

Excellent

09 Jan 2026

Patrick

Staff were friendly and attentive

8/10

Excellent

07 Jan 2026

Paula

Courteous staff. Fair bed and breakfast. The halls were freezing which made the bathroom area on the cold side. The hand towels smelled funny and the bathroom floor was a bit sticky. But all in all a good value for the price.

Leisure Partner

6/10

Pleasant

06 Jan 2026

Sylvia

The facility is dated. The bathroom was worn and in need of renovations. One very thin blanket between two sheets. Luke warm water in the shower. The breakfast was good with real scrambled eggs rather than the watery powdered eggs of many free breakfast buffets.

Partner

10/10

Exceptional

06 Jan 2026

Larry

Great hospitality

Business_and_leisure Family

8/10

Excellent

05 Jan 2026

Cody

Dated, but clean and very friendly/accommodating staff

10/10

Exceptional

05 Jan 2026

Diana

Great , welcoming for sure !!! Will book again

Business_and_leisure Self

8/10

Excellent

02 Jan 2026

RALPH

Yes breakfast was fresh and plenty of parking

Business_and_leisure Partner

8/10

Excellent

02 Jan 2026

Doug

Friendly Staff. Nice pool

Friends_and_family Family

8/10

Excellent

27 Dec 2025

Jennie

Fresh breakfast but menu could have used some help.
Staff was great! Room was nice. Thanks!!

Leisure Friends

2/10

Poor

18 Dec 2025

Anna

Stated that we smoked in the room when we did not, charged for cleaning fee when there was no evidence of smoke in the room.
Woke us up out of our sleep telling us they were going to call the police

8/10

Excellent

14 Dec 2025

Duane

The staff was Great. Had a couple problems with Hot water but staff was right there to fix it...We will stay there again...

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

David

Very clean rooms and attentive staff

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

John

Sad to see what was formally a Castle Jumer’s Inn reduced to cookie cutter mid-range hotel with slot machines in the lobby. Perfectly fine for short visits.

Self

10/10

Exceptional

27 Nov 2025

Mathew

Very nice hotel with a attentive staff

Partner

10/10

Exceptional

25 Nov 2025

Mark

Greatvstaff, clean rooms ,comfy beds ,fresh coffee

8/10

Excellent

21 Nov 2025

Janice

Lovely clean & quiet room. Bed was very comfortable.

Leisure Family

8/10

Excellent

02 Nov 2025

Angela

This hotel has been upgraded in the past few years and though the outside is still dated, the inside is well taken care of. Nice pool for the kids, plenty of parking, the breakfast was very clean and well maintained and the beds were comfortable. Its a great affordable choice.

Friends_and_family Family

8/10

Excellent

27 Oct 2025

Patrick

All was fine, except semi noisy people very late near my room. That was probably without staff’s knowledge though.

Leisure Self

10/10

Exceptional

22 Oct 2025

robert

Good place to overnight

Staff was very friendly room was clean price was right one night stay just passing through will likely stay again

Partner

8/10

Excellent

17 Oct 2025

Stephanie

This property was interesting as it is an older property with very distinguished decor which I appreciated. A few things could be improved. Our entry door into the building was not capable of locking. Our room was very clean and I appreciated the amenities in the room. My only suggestion is that they get better and cleaner towels. The towels or soiled should not have been in the room. I travel with face towels myself, but I’m sure some people do not. The staff was very friendly. Our breakfast was good, and it was nice to have a hot option as well. We asked for an extra hour to check out and haf no problem. The price was very reasonable for the stay. I would stay at this property again.

Leisure Partner

8/10

Excellent

12 Oct 2025

Steven

Enjoyed the amenities, location was nice. The hotel has lots of outdoor space for walking or sitting. Inside was clean and quiet. Painting and caulting in some areas, especially in the bathroom, was sloppy and unprofessional. The lounge was closed, apparently permanently. Breakfast was nice. Fresh and warm.
We requested an additional night, it was available, but the rate was more than we paid for the three previous nights combined. So much for loyalty.

Partner

8/10

Excellent

10 Oct 2025

Mark

Great pool area, large. Clean rooms updated, but carpet is well worn. Parking is great

Friends_and_family Family

10/10

Exceptional

08 Oct 2025

Tom

Beautiful hotel, friendly and helpful staff. I have stayed a few times and its been pleasant every time! 10/10

Business Self

10/10

Exceptional

01 Oct 2025

William

Loved the courtyard access and adjoining room. Staff was excellent and very accommodating. Breakfast was very good. Have stayed there before and will again.

Leisure Family

2/10

Poor

30 Sep 2025

Joyce

Very dated and no restaurant

Business

8/10

Excellent

26 Sep 2025

Vanessa

I was not aware we couldn’t add a three year-old to our reservation so it was a tussle. I wanted my money back but then we settled for $40 to add an extra guest. We had a good time overall though and they were super nice.

Leisure Family_with_children

8/10

Excellent

20 Sep 2025

Christopher

How the hotel had a courtyards

6/10

Pleasant

17 Sep 2025

Deborah

We have stayed here many times before and this time I had a few complaints. There is no fan in the bathroom and the tub was not draining properly after taking a shower. Pillows in room were very uncomfortable for your neck however the bed was comfortable. The breakfast was just ok. Eggs had a weird consistency and oder. The potatoes were very tasty. I chose this Best Western because of location. If I return for a stay I would hope for some improvements

Leisure Partner

4/10

Poor

14 Sep 2025

Tiffany

The room smelled
Like mildew as if the carpet needed to be cleaned,built in wall blow dryer was sticky and dirty when I picked it up to dry my hair.

Leisure Family

8/10

Excellent

14 Sep 2025

Jonathan

Decent hotel
Rooms are clean
Wish there was some closer restaurant options

Business Self

10/10

Exceptional

07 Sep 2025

ANGELA

The customer service after out stay was fantastic!
The motel was very clean and loved the bathroom layout with extra \" getting ready \" area outside bathroom.

Leisure Partner

8/10

Excellent

24 Aug 2025

Thomas

The stay was good. The door to the outside tended to close quickly and loudly, but it was otherwise good.

10/10

Exceptional

24 Aug 2025

Diane

Lovely place

Very nice hotel - convenient location right off I-74 - comfortable bed - there was a nice variety of breakfast food